Name: The Equus
Address: 1696 Ala Moana Boulevard, Honolulu, 96815, US

10/10

Exceptional

19 Jul 2026

Ethan

Good staff

Partner

8/10

Excellent

19 Jul 2026

Shawn

office staff and valet needs better communication

Partner

10/10

Exceptional

18 Jul 2026

Millie

Lincoln is the best! Great location, walk 15 minutes to Waikiki Beach, food options all around.

10/10

Exceptional

15 Jul 2026

Arnaldo

Workers very professional.

8/10

Excellent

15 Jul 2026

sue

The Equus Hotel is a unique boutique hotel in a good location. We chose it as our before and after lodging when we took the NCL Pride of America cruise around the Hawaiian islands. Check in was easy. There is a bar on site that also serves breakfast. Most of the bartenders were friendly and competent. A unique perk is free tickets for a Sunday polo match. I'd stay thee again.

8/10

Excellent

11 Jul 2026

Abram

Nice stay, bed was quite comfortable.

Self

10/10

Exceptional

10 Jul 2026

Christopher L

The staff were all great. The rooms were clean upon arrival and the hotel is well kept and is in a great location. Just far enough away from the busiest parts of Wakiki but close enough to walk to almost everything.

Family

8/10

Excellent

08 Jul 2026

Loretta

Enjoyed the three night stay off the main drag area. The bar was a nice - a local area hang out. Good music and great coffee ☕️ served in the morning. Easy walk to nearby ABC store and Hilton Hawaiian Village - plus the mall. I recommend for a short stay. Mahalo

Self

10/10

Exceptional

07 Jul 2026

Genevieve Nicole

The front desk people were amazing really nice, super helpful and the room was always clean they mad my stay at wakiki an amazing experience will book with them again

Partner

10/10

Exceptional

04 Jul 2026

Santiago

Great place to stay definitely an older hotel on the strip but owned locally which is nice to know. Loved the location and would definitely stay here again, only thing was you can tell they mainly do spot cleaning for what can be seen, losts of dust and debris behind our beds and on AC, didn’t bother our stay at all though!

Family

6/10

Pleasant

02 Jul 2026

KAMAL

Wasn’t clear at all and carpet as dirty, making it uncomfortable throughout my stay. It really affected the overall experience.

Family_with_children

8/10

Excellent

01 Jul 2026

Jason

Very friendly and helpful staff!

8/10

Excellent

30 Jun 2026

Randy

For a boutique hotel this place was great! The staff was amazing! Everyone I encountered was friendly, helpful and really made me feel welcome! Room was clean, comfortable and quiet. Love the hotel bar! It’s the kind of place you hang out in and chat with other guests. Prices for food, drink and lodging are all reasonable. The only down side is parking. Only 17 spaces available on site, otherwise you have to park across the street in a garage. If you don’t mind not being right on the beach then this place is perfect for a Hawai’i visit!

Self

8/10

Excellent

30 Jun 2026

PAULA

Cheryl was awesome, very personable. She is such an asset.
Great place and location for what we needed.

Family

8/10

Excellent

30 Jun 2026

Heather

This was a small hotel located west of the Waikiki Beach. However, if you are doing any boat related adventures, it's the perfect location. Also, walking distance to the Ala Moana Mall. Eggs n things is around the corner, Goofy's is across the street. The Hilton Hawaiian is across the street and has all the things you want.

The room: I had the executive King one bedroom. The hotel is older and there are some repair needs, but everything was perfect for a place to relax in between activities. I highly recommend the bus Holo pass and catch the bus everywhere . The bus stops right by the hotel.

The cafe, delicious grilled cheese and ham and cheese croissant.. available up to 10 pm! Delicious coffee drink ( iced latte) too.

Staff, friendly. Lincoln did greet us oddly by saying, Good luck to you today, your room might not be ready yet... But, overall a pleasant staff.

Cleanliness, okay, so yes there's a little dust, yes it has an ocean old age smell, yes the paint is peeling in some place, and the pool was a little murky. But...... It is so quaint and you're not spending all day in there. I was so comfortable and felt like I was in a home away from home. Hawaii is a tropical paradise, enjoy a local feel.

The bed, it's was so comfortable and soft. They cleaned my room everyday. It was the perfect place for our vacation.

Partner

8/10

Excellent

27 Jun 2026

Glen

we got a great room ,king size bed with a nice view out the front door. 903. we watched the sunsets. the room was cozy and nice. the hotel was cozy and the staff was so helpful..short walk to beach and mall, bus stops and good restaurants!

10/10

Exceptional

26 Jun 2026

Thelma Moreno

Access to beach was very convenient as well as the location being walking distance to anything you would need to shop or just walking around the city. Very good place of stay.

Family

2/10

Poor

25 Jun 2026

Arlene

Cheryl was super helpful at check-in! Lincoln was great when I had an issue! The guy at the bar; I think his name was Val or something was rude!

I definitely would NOT stay here again! If you’re looking for a cheap place to stay, by all means make that reservation.

The hotel is very conveniently located and there’s an ABC store on the corner. You can walk to the beach and the Ala Moana Center in less than 5 minutes!

Family_with_children

10/10

Exceptional

22 Jun 2026

Jeri Jo

Room extremely comfortable and very clean. Staff is the most helpful staff I have ever had in a hotel. Came in after multiple layer overs and late running flights. The staff helped me with luggage both taking it to my room and to the car the next morning. By the time I reached the hotel I had either been sitting in an airport or flying for over 24 hours. Did not have any breakfast, too tired to think about eating.

Self

10/10

Exceptional

20 Jun 2026

Simon

Friendly and helpful staff - both on the phone pre-visit (to me) and then, as I observed, helping another guest with activity options....
Rooms are more than adequate - comfortable and as needed. Hotel is within walking distance to plenty, yet away from main crowds....
Second time I have stayed there, and plan to stay there again.

Self

10/10

Exceptional

16 Jun 2026

Jeffrey

For anyone who wants a taste of the old Hawaiian style Waikiki, this place is for you. Locally run with a staff that exudes ALOHA!! Convenient location to shopping and sightseeing. Walking distance to most locations. A hidden gem! Great little bar and hang out spot. Will definitely stay here again!

Self

6/10

Pleasant

16 Jun 2026

Lorena

it felt like it wasn’t cleaned. there was a pair of dried contacts stuck to the shower water nozzle

Family_with_children

10/10

Exceptional

15 Jun 2026

Jehe Jude

The hotel holds your bags for you as well as provide a bathrooth to shower and freshen up after your checkout time free of charge.

Partner

10/10

Exceptional

14 Jun 2026

James

N

Partner

10/10

Exceptional

13 Jun 2026

Lisa

Hotel was clean and staff very friendly. We traveled with elderly parents and staff helped with luggage up the steps. Didn't use the amenities. Can hear the street traffic. Close to McDonald's and Red Lodster. 2 mile walk to cruise port.

Family

10/10

Exceptional

01 Jun 2026

Marcelo

Loved this place! Renée was awesome! Everything was perfect!

Partner

10/10

Exceptional

31 May 2026

William

The staff was very helpful and very friendly. Felt like we were staying at home. They made us feel very welcomed

10/10

Exceptional

27 May 2026

Haixia

Very good 👍

Family_with_children

10/10

Exceptional

26 May 2026

Jeff

Reception staff all very helpful and friendly. Great location close to mall, food and transport. Nice lobby bar and welcome drink.

Self

10/10

Exceptional

25 May 2026

Kristofer

We absolutely loved our week long stay at the Equus. Their location and price are just unmatched and all the staff were extremely welcoming and pleasant to deal with. Supporting a local boutique hotel over one of the large chain resorts is a huge plus.
We stayed in the queen room which came with an unexpected balcony, the bed was soft and comfortable and the airconditioned room made for a undistrubed sleep.

It is important to note that the hotel is right on Ala Moana Blvd, so you will experience traffic noise, however, this did not bother us at all and the sliding door did a good job of keeping the room quiet.
The parking lot is small and can be difficult to manuever in so if you are renting a car keep this in mind.
Our TV also seemed to be in store preview mode, so there was random spec graphics showing on the side of the screen periodically. But who goes to Hawaii to just watch TV in their hotel anyway?

Overall this hotel is full of charm and character! From the freindly hotel bar staff creating a pleasent environment to enjoy a drink in the open air patio, to the creaky elevator and the equestrian styling throughout.
The Equus can certainly be a mixed bag if your expectation is for a white washed, pristine, resort vacation. But if you are looking for a charming place to hang your hat on your island adventure, the Equus cannot be beat.
We hope to be back again.

Partner

2/10

Poor

24 May 2026

Santosh

At least there must be microwave present in room. Its pretty old and carpet is old too… bathroom you can barely enough for 1 person

Partner

10/10

Exceptional

19 May 2026

Taylor

The ac keep the room cool enough. Just vacuuming and wipping the drawers would have been nice. Other then that a great place to stay.

Family_with_children

6/10

Pleasant

15 May 2026

Karen

So this property is advertised on Expedia very nicely. What they don’t tell you is that the parking sucks. Having traveled by myself; I didn’t appreciate that as the parking lot that I ended up in was across the street next to the red lobster. The one right next door that they advertised was not available. This was especially frustrating when on the very first night this caught me by surprise and I didn’t get any help from the receptionist as he had hip surgery and could not walk down. Also need to note that I was glad that I didn’t have my handicapped husband with me cause there were stairs and no way to get to elevator to get to room.

Self

8/10

Excellent

05 May 2026

Marlene

Last family owned hotel in the area and it shows. Family friendly, great staff, has a bar that the locals come to drink at.... I would stay again!

Self

10/10

Exceptional

04 May 2026

Damian

Excellent and attentive customer service from all staff will be returning thank you 🙏

Partner

10/10

Exceptional

01 May 2026

margaret

Best staff you can ask for goes over and above

8/10

Excellent

28 Apr 2026

Uyen Thu

My partner and I were in town for a convention and stayed at The Equus for a 8 nights. The building is a bit older/outdated, but everything was functional and clean. We had a lot of luggage - the staff was kind and accomodating helping us arrange deliveries, as well as help carry our boxes up the stairs to the elevator. They were accomodating at every turn, truly helping us enjoy our stay in Honolulu. The bed in our room was soo comfortable and we slept soundly every night. The housekeeping staff was also very nice and our room was well-equipped with everything we needed (towels, fridge, great AC).

10/10

Exceptional

27 Apr 2026

Cinthia

The staff were super welcoming and fun! I appreciate the staff making sure our towels got switched out and our room was made up(: they offer a welcome drink which I think is super sweet! Overall it was in the perfect location to navigate the island on our vacation !

Partner

10/10

Exceptional

26 Apr 2026

Rejo

Great Staff! Very helpful! Parking is limited, but the staff was very helpful in getting one or recommending alternatives

8/10

Excellent

25 Apr 2026

vincent

The room was a great value. Location excellent, close to the cruise terminal and the beach.

Partner

10/10

Exceptional

25 Apr 2026

Sandra

Staff were super

Friends

8/10

Excellent

24 Apr 2026

Isaac

This quaint hotel is well managed and it’s a great value considering other more “luxurious hotels” offer some better accommodations but for a ton more money. Staff was excellent and helpful with locating tourist spots nearby. Easy walk to one of the largest malls with never ending stores and places to eat. Easy to get to cruise port and on a Main Street which has a lot of options for getting around via local transit. It’s old but the charm is unique. I would stay there if the opportunity arises.

10/10

Exceptional

15 Apr 2026

Kirsten

Hotel was clean. Pool was nice. Little sitting cabana area was nice. Loved the art work and atmosphere. Staff were so friendly. Daily room cleans. I’d stay here again in a heart beat.

Self

10/10

Exceptional

14 Apr 2026

Tonya

This is a charming boutique hotel that offers a quieter, more simple experience without a lot of extra amenities. While the property is a bit older, it is very clean and well maintained. What truly makes this hotel stand out is the staff—they are incredibly welcoming and go above and beyond to help with anything you need.

The pool area is beautiful, although it isn’t heated and can be a bit cold. That said, my son didn’t mind at all! The rooms are somewhat small, and the beds are on the firmer side, which may not be for everyone. Overall, I would absolutely recommend this hotel and would happily stay here again.

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

CARINA

Only spend one night but room was clean, A/C working and staff super friendly and helpful

Self

4/10

Poor

12 Apr 2026

arturo

The first thing that went wrong was the room key. It was one of those tap to enter rooms and it was very difficult to get it to open. The second thing that went wrong was the air conditioner, it was very weak. We complained to the front desk and they told us that that’s just kind of how most of the units are and you have to keep it at a certain temperature and it should improve after 15 minutes, well it didn’t improve. The third thing that went wrong was the shower was clogged. The mini fridge was also dirty. Another thing the window covers were broken. The room service was not that good. They didn’t really vacuum and they didn’t really clean the room. This place is very expensive and for the money we paid we were expecting better room conditions and better service from the front desk. The front desk was not very helpful. They were nice, but you can tell they didn’t want to deal with me and I was being very respectful. We got lucky that the room door broke and they couldn’t fix it, so they were forced to give us another room, which was slightly better because the air conditioner was working in that unit stronger than the first unit also because we didn’t have a balcony. It was a little bit more spacious. I recommend trying another location before you come here. The only good thing about this location is that it had a lot of good stuff around it. It’s close to a lot of restaurants and stores and close to that huge shopping mall.

Partner

10/10

Exceptional

09 Apr 2026

John

People were nice, Lincoln gave us some great food recs! Prompt service when our ac went out

Partner

8/10

Excellent

04 Apr 2026

Charles

Room was clean. Staff was friendly & helpful. Carpet is worn. Parking was difficult.

Partner

10/10

Exceptional

28 Mar 2026

Brianna

I enjoyed my stay it was close to everything and the staff was nice no complaints

Self

10/10

Exceptional

23 Mar 2026

Jeffrey

Good hotel

6/10

Pleasant

22 Mar 2026

Robert

Staff was super friendly and helpful.
Property and find are dated.

10/10

Exceptional

22 Mar 2026

John

A lovely boutique hotel. Staff extremely kind and helpful. Anytime I’m in Honolulu I’ll stay there.
Really enjoyed the complementary beer😎

Family_with_children

8/10

Excellent

16 Mar 2026

Thomas

Good location. Nice staff.

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

John

the Equus is a beautiful hotel with a family feel. The rooms are neat and someone is polishing the brass hand rails every day. The staff is attentive and very helpful. The small bar by the pool makes great cocktails and even a limited food menu. I highly recommend the Equus.

Friends_and_family Family

2/10

Poor

01 Mar 2026

Richard

We were given a room that did not have hot water for the shower. The bad thing was that the staff knew of the problem beforehand and did not tell us until a day later.

Friends_and_family Family

4/10

Poor

21 Feb 2026

Siyu

The staff was fine, but we got woke up every day 8 am in the morning by housekeeping. I’m here to rest, not

6/10

Pleasant

21 Feb 2026

Jenny

Room was not all that clean...great location and lovely staff.

8/10

Excellent

16 Feb 2026

Chezlani

Nice room, good size, good location. Good hotel for the price. One caveat is that the small lobby area is basically a bar, so there are usually people drinking and often being loud. But the bar closes before 11 so it isn't noisy at night. Request a room away from the road if you can,

Friends_and_family Family

4/10

Poor

16 Feb 2026

mariflor

Property pictures are deceiving and definitely need general deep cleaning. Didn’t feel safe in the room because there’s no dead bolt lock on entry door.
The front desk clerk is very kind and attentive.

Business Partner

10/10

Exceptional

15 Feb 2026

Terence

The staff is very nice. They go out of their way to help the guests. The facility was very clean and neat.
We will return.

6/10

Pleasant

13 Feb 2026

Melissa

My room wasn’t clean properly. Firstly the door I struggled to open, found lots of hair at the bottom of the toilet and shower floor, a small piece of zip ties. Coffee machine was also dirty

Leisure Self

6/10

Pleasant

09 Feb 2026

Juanita

I have stayed at this hotel numerouse times in the past. This weekend was probably the worst experience that I have had. Our room smelt bad, One of our bed sheets were dirty. hot water took about 5 min to start getting luke warm. we couldn't sleep, super loud from whatever was happening above us. furniture moving, stomping. crazy experience. Staff as always super friendly, helpful, always so pleasant. As stated before we have statyed here and one of the main reasons for cooming back this time.

Business

6/10

Pleasant

08 Feb 2026

Ashley

Over a 6-night stay room service never did more than empty bins and neaten the bed. Ignores were cleaning used cups, vacuuming the floor, wiping down surfaces.

Leisure Family

8/10

Excellent

05 Feb 2026

Pese

Staff courteous, room was ok.

Business

10/10

Exceptional

03 Feb 2026

Judy

The staff are super friendly and always willing to help when needed.
Highly recommend staying here

Leisure Family

8/10

Excellent

25 Jan 2026

Joel

Nice location

8/10

Excellent

21 Jan 2026

Zdenka

The staff was courteous and polite. Room was clean. We could use a microwave in the lobby and had working refrigerator, coffee/tea maker in the room.

Friends_and_family Friends

8/10

Excellent

20 Jan 2026

Jennifer

The hotel is quite tired, but it is clean and the staff are extremely friendly. The lanai bar and cafe is a lovely spot to eat, drink and relax.

Leisure Self

4/10

Poor

16 Jan 2026

Janice

The hotel itself was excellent exactly what I wanted not in the Waikiki area a little more off the beaten path close to beaches shopping food Etc. The welcoming and front desk staff were wonderful. Housekeeping on the other hand needs remedial work. Six out of 10 days they didn't even make our bed. Didn't replace toilet paper so we had to use tissues. When they did bring us more toilet paper on the next visit they put it up on the shelf and didn't fill the empty roll. We found wadded up receipts from 2 days before we arrived on the floor aside the bed, indicating to me that the room had never been vacuumed. They have a coffee machine in the room and refilled the coffee the first three days, but didn't refill it after day three so day three through 10 we had to go out and buy our own coffee. The bathroom floor was never swept or washed in the time we were there, and the bathroom shower and bathroom sink were never wiped down during our whole 10-day stay. This could be a great place if they get their housekeeping up to Snuff.

Leisure Friends

10/10

Exceptional

11 Jan 2026

Burt

Clean room. Staff was friendly and helpful!

6/10

Pleasant

07 Jan 2026

Keith Orr

None offered. Items for sale were less than common and expensive

Leisure Family

10/10

Exceptional

06 Jan 2026

ROBERT

This place is amazing because of the people. The rooms are ok but the entire staff makes you feel so welcome.

Leisure Partner

10/10

Exceptional

06 Jan 2026

Samantha

Clean and comfy, welcoming receptionists and staff and a great walking distance to the more bustling areas in Waikiki. Enjoyed the bar and live music on a Saturday night. A/C worked great when we needed it. Parking was across the street by the Red Lobster, $35 efor overnight

Friends_and_family Family

4/10

Poor

31 Dec 2025

Jessica

I have stayed here 5 times in the past and always loved the small boutique. I even recommended it to others, but this time it seemed like a low-budget motel. The bathroom was dirty, and there was sand in the shower on day 1. We complained, and then it was cleaned on day 2. After we came back from being out all day on Day 3, we came back and it looked like someone had been lying in our bed after it was made. I told the front desk and she said, \"I was just lucky to be able to come to Hawaii because not everyone is as fortunate\", and said she would let the boss know. The parking was difficult this time also because if you don't get there by 6 pm, they make you park in the condo parking lot next door. Just inconvenient and time wasted for all these things. I have always been able to park in their spots, but now they oversell spots and it's impossible to park with a line of cars in front of the parking spots. I tried but didn't want to scratch my car or anyone else's. Their answer to this was, \"Oh, you don't know how to back into park?\" I said yes I do, but I can't curve in if there is a car in front of me too.

There was no boss to talk to, but the lady in the morning returned our last two nights' parking, and we had to find parking elsewhere.
Needless to say, I'm very disappointed and won't be returning or suggesting this hotel anymore.

Leisure

10/10

Exceptional

30 Dec 2025

Guadalupe

Staff is great, very welcoming

Partner

10/10

Exceptional

23 Dec 2025

Charmaine

Great staff!

Friends_and_family Family

10/10

Exceptional

23 Dec 2025

Melissa

The staff is beyond friendly- they were truly the highlight of my stay. The room was beautiful and comfortable with a great view of the city and a peak of the ocean as well! The food and handcrafted drinks in the Paniolo Cafe were so good that I ate at least one meal there each day! I would recommend this hotel to anyone and will be booking here again on my next trip!

Self

10/10

Exceptional

20 Dec 2025

Lindsay

Uncomplicated but clean room. Very courteous staff.

Business_and_leisure Partner

10/10

Exceptional

17 Dec 2025

Michael

Had a great stay! Nice room, good location, and attentive staff!

6/10

Pleasant

15 Dec 2025

Mark

A great location for shops and restaurants. Their parking is very limited and there is a $30/day charge.

Leisure Partner

8/10

Excellent

11 Dec 2025

Gayle

Staff were all great. The location could not be better. It’s so close to the beach and shopping. We were only there for two days and had stayed there before. Beds were clean and comfortable as we remembered. Unfortunately our room was dark and dingy this time. The room we had was good but could use some upgrades. Toilet and shower did not look clean most likely because of their age. Some new paint on the walls and updated lighting would improve the experience.

Friends_and_family Family

4/10

Poor

06 Dec 2025

Vicki

Place is old and rundown. There are places to stay comparable in price that are much nicer.

10/10

Exceptional

04 Dec 2025

Anne

This is one of the last Kama'aina owned hotel. Older but so much charm. Pub food with coffee and limited breakfast options. Everything is really tasty. Lincoln and the rest of the staff were so wonderful to us. We felt like family not customers. Right next to the Marina, walking distance to tons of shopping. Close to Queen's medical. This is my new go to hotel when staying overnight after getting healthcare. This is the 3rd hotel I have tried in this price range for overnight stays. This by far the best one. Smaller pool right nest to the bar and pub food. So well thought out. Just loved the place.

Leisure Friends

8/10

Excellent

01 Dec 2025

Michael

This hotel is wonderfully no-nonsense! While you won't have a five-star spa and Michelin-starred room service on property, it's clean and comfortable with basic modern amenities (WiFi, cable, parking) and the staff are courteous. The decor is unique, the bar & cafe at the pool has a good variety of drinks and fare. The pool is crystal clear, albeit cold (it's not heated and because the buildings are close to each other, the sun doesn't hit it). Shell out the extra dough and get a suite with a balcony or on a higher floor.

Leisure Partner

10/10

Exceptional

30 Nov 2025

Tao

Clean and easy to access. The staffs are very helpful.

10/10

Exceptional

27 Nov 2025

Nelson

The room was very clean . Staff was so friendly.
Would like to recommend to my friends.

10/10

Exceptional

24 Nov 2025

Nick

Its a nice wee place confy beds and clean

10/10

Exceptional

20 Nov 2025

DERRICK

The room was veey clean and the staff was professional and personable. Everyone made me feel at home.

Self

10/10

Exceptional

16 Nov 2025

Charles

Great local hotel staff was amazing good people

10/10

Exceptional

15 Nov 2025

Selina

This hotel was really adorable! The location was amazing, across the street from Ala Moana and the beach. Room was clean, pillows were comfy. The staff was SO friendly. My only regret is that I wish we could have stayed longer!

Friends_and_family Friends

10/10

Exceptional

13 Nov 2025

Masatoshi

Great rate for location. Rooms are small and a little dated but very clean. Best quiet bar in Waikiki. Drinks are hand concocted, no bar mixes in sight. Bartenders are friendly - and the morning bartender makes the best bloody mary's - that and a piece of toast will set you for the day!

10/10

Exceptional

12 Nov 2025

WILLIAM

Staff was very friendly and helpful

Friends_and_family Friends

10/10

Exceptional

12 Nov 2025

Tom

This hotel has a unique layout that starts with a stairway up into a bar area and a lobby off to the right that is more of an office. I have stayed here twice. It has enough comfort, location, and safety for the price. It is in between Waikiki and Ala Moana mall area. I was only in town overnight so price was more my concern than frills.
I like it fine and will stay again on one of my layovers.
The only hiccup for me was the hotels.com price was supposed to be inclusive of all fees and taxes and I got dinged for a $25 resort fee. I came in at 11pm and didn’t want to argue the point so I will see what hotels.com says and hope for the little refund. It is a good place if you are a walker as it is on the edge of two good walking areas.

Business

8/10

Excellent

11 Nov 2025

shane

Good

Leisure Family

8/10

Excellent

05 Nov 2025

Sandra

We had a short night so my review is probably not the most informative. Loved the hotel, the bar area, the food, the room! We were able to walk to plenty of places from the hotel. There was live music in the evening but the bar area was packed so I wasn't able to sit and enjoy. But I listened from the walkway above - great band!

Leisure Family

8/10

Excellent

04 Nov 2025

Huei-Jen Joyce

The room was clean and the staff were friendly. However, the room definitely needs more outlets and the shower needs a light inside.

Leisure Family

6/10

Pleasant

04 Nov 2025

John

While the room was clean and fairly quiet, the carpets really could use a deep clean. We were surprised to come back after a day out to discover our bed had been made, something we haven't experienced in quite some time, so that was nice, and fresh towels were provided when we left some for cleaning on the following day. Most of the staff were quite friendly, with the exception of the bartender who provided our \"welcome\" drinks on our final evening, making comments about having to fix \"the most difficult drink\" of the free options for me and just generally unfriendly compared to the other terrific bar staff we had encountered during our stay. Biggest complaint is the parking. Expedia's listing makes it sound like there is on-street parking close by which is completely inaccurate and misleading! There is no such thing! And The Equus has very limited parking available. We were \"lucky\" enough to secure their last available spot, at $30 per night. After traveling to Oahu I get that parking in the area is at a premium; however, I don't appreciate being misled and having to fork over more money than expected.

Leisure Partner

10/10

Exceptional

02 Nov 2025

Phillip

Everything was amazing

Leisure Partner

8/10

Excellent

31 Oct 2025

John

Nice room

2/10

Poor

30 Oct 2025

Gina

I am writing to express my extreme dissatisfaction with the multiple check-in issues and poor service I experienced during my stay at the Equus Hotel for 5 nights

My stay consisted of three separate bookings for a total of five nights:

Booking 1: Original booking for 3 nights.
Booking 2: Added 1 nights .
Booking 3: Added 1 more night

On 1st night, I called the hotel at approximately 1:26 p.m. to inform the front desk that I would be arriving that evening and consolidating my bookings. The day-shift staff member confirmed that this was not a problem and assured me I would be checked in for all five nights upon arrival.

However, the check-in process proved to be highly unprofessional:

First night Check-in: The night-shift front desk associate only checked me in for a single night, forcing me to return the following day to check in again.

Second days Check-in:The same front desk associate questioned why I had multiple bookings and again attempted to check me in for only one night. When I requested to be checked in for the remaining four nights, she asked, \"Why are you being difficult?\"

This is an unacceptable level of service.

No guest should have to check in daily for a continuous stay. The associate's hostile and unhelpful attitude was inhospitable and created a deeply frustrating experience.

Leisure Family