Name: Holiday Inn Express Waikiki
Address: 2058 Kuhio Avenue, Honolulu, 96815, US

Holiday Inn Express Waikiki

Hawaii - Oahu - HI · United States

100 reviews shown

10/10

Exceptional

05 Aug 2026

Roland

Place was great for first our time in Hawaii. Hotel nice and close to everything. Bring comfortable shoes because Shopping, park, and beach walking distance. Dinner cruise pick up was across the street from hotel. Great time, great place!

10/10

Exceptional

04 Aug 2026

Pamela

Our stay at Holiday Inn Express was excellent. Clean rooms, excellent breakfast and staff provided exceptional service.

6/10

Pleasant

04 Aug 2026

Sheila

Rooms too small

10/10

Exceptional

04 Aug 2026

Claudia

Excellent breakfast!!!!!!! The cleaning service is the best …..the front desk lady named Kali is very nice and sweet…. I landed after a long flight and she checked if any rooms were available and helped check us in early. She was overall very accommodating and im grateful for her help and everyone else who made our stay so good!

10/10

Exceptional

04 Aug 2026

Justin

The property is in a wonderful location that is close to everything. The staff was so friendly and helpful!

6/10

Pleasant

04 Aug 2026

Phuong

Not enough parking lots in the hotel. Stay in this hotel but have to park another hotel, that is the problem

6/10

Pleasant

04 Aug 2026

Stanley

All of the staff was amazing, Reese that works at the front desk was amazing. Very friendly and very professional. The rooms are very small & the parking is horrible. Overall the experience was good.

8/10

Excellent

03 Aug 2026

Qian

Breakfast is really good,staff are friendly

10/10

Exceptional

03 Aug 2026

Kade

We truly enjoyed our stay at Holiday Inn Express Waikiki!! Room was a bit tight, but extremely clean. Amenities like the pool and activities on the 5th floor is great for the kids. Location is great, walkable to major Waikiki attractions. Of particular note for exceptional service was Grandma Gladys at the front desk. A whiz at her job and such an amazing person. She made our stay exceptional and really made the difference. Definitely recommend.

8/10

Excellent

02 Aug 2026

Lorraine

Pool was too small. Will not stay again. Not enough on site parking.

10/10

Exceptional

02 Aug 2026

Yudibeth

New towels everyday without having
To ask, only
Con no ac in elevators nor in the lobby to get to the elevator

10/10

Exceptional

02 Aug 2026

David

Great location and offer us a great breakfast included

10/10

Exceptional

01 Aug 2026

Isaiah

Breakfast was the best!

10/10

Exceptional

01 Aug 2026

Larry

The room was great with a great view of the city and ocean. Breakfast was delicious with a wide range of items to choose from. The staff was friendly and helpful.

6/10

Pleasant

01 Aug 2026

David

The property itself was decent however we were supposed to get maid service everyday which we did not which was a little annoying and when we did they didn't clean everything didn't leave toilet paper so we had to call down for toilet paper and the elevators and hallways need to be air-conditioned. It was really humid and hot and stuffy in the elevators and hallways. Also, we're supposed to have a handicap accessible room and I don't think you can call a grab bar in a bathtub, a handicap accessible. It was hard for my handicap brother to get in and out of the shower and to move around the roof because it was so small and tight. And the parking was an absolute joke we ended up ubering a bunch of times so we wouldn't lose our parking spot. Just a waste of money.

8/10

Excellent

01 Aug 2026

Nichol

The hotel is in a decent location, about a 10–15 minute walk to Waikiki Beach. The staff were always kind and friendly, and the beautiful views definitely help make up for the VERY small rooms. The rooms also have in-wall AC units, so expect tight quarters, especially with a family or lots of luggage. We really enjoyed the open-air check-in and lounge areas, which gave the hotel a nice Hawaiian feel and provided extra space outside the room.

Our biggest frustration was that some important information wasn’t explained at check-in. No one told us that you have to scan your room key before selecting your floor in the elevator. It took us a while to figure out, which was frustrating after a long flight when we were exhausted.

The elevators are extremely crowded, so expect to wait, especially for higher floors. The pool is small for the size of the hotel and was usually overcrowded, and unfortunately the hot tub was cold during our stay.

Parking is also limited. The garage is very small, and one evening it was completely full when we returned, leaving us to find parking elsewhere.

Overall, the views, open-air spaces, friendly staff, and location are definite positives, but the small rooms, crowded elevators and pool, cold hot tub, and limited parking are things to be aware of.

6/10

Pleasant

01 Aug 2026

Judy

My only complaint was the size of the room. There were 4 of us and no two could be up moving at the same time in the same area. Breakfast was good and location was excellent.

Family

10/10

Exceptional

01 Aug 2026

Due Ngoc

Love it

10/10

Exceptional

01 Aug 2026

jovito

Loved our stay at Holiday Inn Express Honolulu! The room was spotless and clean, the staff were super friendly and welcoming, and the breakfast was fresh with great island options. Great value in Waikiki. We’ll be back!

10/10

Exceptional

31 Jul 2026

Cecilia

Staff members were so welcoming! Staffa around the hotel very nice! Breakfast was great! I stayed an extra hour at no charge as my flight is a 9pm it helped me sleep longer

6/10

Pleasant

31 Jul 2026

ANTONINO

The location is excellent, well-maintained, and very close to the beach, which was one of the highlights of our stay.

Unfortunately, we were disappointed with the breakfast. The selection felt limited and repetitive, and the food did not meet our expectations.

One aspect of our stay that we found frustrating involved a vendor operating within the hotel. After we inquired about an ocean excursion, we were offered a discounted rate in exchange for attending a timeshare/vacation club presentation. While we understood the nature of the presentation and agreed to attend, it ultimately took nearly two hours of our vacation time and did not feel like a worthwhile trade-off for the discount received.

We were particularly disappointed by the change in tone after we declined the offer. Initially, the salesperson was friendly, personable, and engaging. However, once we indicated that we were not interested in purchasing, the interaction became noticeably less welcoming and at times came across as rude, hostile, dismissive, and condescending. This left us feeling uncomfortable and detracted from an otherwise enjoyable vacation. No guest should feel pressured or treated poorly for choosing not to make a purchase.

Overall, the property benefits from a great location, but the breakfast quality and our experience with the timeshare/vacation club promotion negatively impacted our stay.

10/10

Exceptional

31 Jul 2026

Jose

Had a great time with my two boys. Smaller rooms but very clean and updated. View from my room was exceptionally beautiful! Breakfast included was really great, fully stocked and great quality food. Location was a short 14 minute walk to the beach. They give out towels to use for the day. Pool was a little small but clean. Other wise, the outside amenities had a full 9 hole mini golf course, chess etc. my boys loved it. I will stay here again on my next visit to Honolulu.

10/10

Exceptional

31 Jul 2026

Kenneth Jason

Property was clean and well kept the staff were friendly and very helpful. Only complaint was the breakfast was very sub par, not many options and what they had was not very good.

10/10

Exceptional

30 Jul 2026

Lauren Claire

This hotel was great. Location was perfect. Lots of shops, restaurants and the beach in a short walk! Breakfast was very good! Room clean! Would definitely stay again!

10/10

Exceptional

30 Jul 2026

Judith

The room was very clean and the bedding was very comfortable and to top it off the breakfast was yummy ! VG experience

10/10

Exceptional

29 Jul 2026

Victor

Short walk to the beaches, plenty of food options located nearby.

6/10

Pleasant

29 Jul 2026

Cherry Macaraeg

I like the room and the complementary breakfast. What I dont like is I cant sleep a good sleep at night cause in the middle of the night you can hear the very loud slam of the door. Not only once twice a lot of times and laughing and talking loud in the hallway.A very inconsederate neighbors.

6/10

Pleasant

28 Jul 2026

Michelle

Good value for the money

10/10

Exceptional

28 Jul 2026

Nilsa Leticia

Rooms clean but a bit small for us. Great view of the ocean. Great location lots within walking distance. Breakfast was great. Staff very helpful and pleasant. I enjoyed the hot tub but it wasn’t hot at all. I definitely would recommend.

10/10

Exceptional

27 Jul 2026

Flor

Nice staff!! Very closed to the airport

10/10

Exceptional

27 Jul 2026

Edna

Everything is good

4/10

Poor

27 Jul 2026

Tamika

The rooms are extremely small we actually paid extra for our daughter to be in room with us, and it was too small the staff were very polite and helpful. The breakfast was good and definitely convenient The pool was close when we trying to use, the hot tub was ice cold . Overall the hotel was just ok but convenient to walk around if you dont have a car.

10/10

Exceptional

27 Jul 2026

Vilma

Staff were good however the food for breakfast must be improved with food variation.

8/10

Excellent

27 Jul 2026

Sarah

The room was very small but clean and the bed was comfortable. My husband had a little trouble maneuvering the room with his walker. The staff was very helpful. The breakfast was very good. Would have liked a larger selection of fresh fruit such as pineapple, watermelon and papaya. The partial view ocean view was virtually non existent. The rooms were not sound proof. We could hear the doors slamming and the ice machine around the corner. Our door creaked a lot. It could have used oil on the hinges.

10/10

Exceptional

27 Jul 2026

alonso

it did not have enought parking spots

10/10

Exceptional

27 Jul 2026

Emili

Being our first time here in Hawaii, I think I made a great decision staying here. Close to the beach and the stores around. You can get from point A to point B. Breakfast is amazing with various of options, pool is gorgeous and the view is amazing. Unfortunately the only hiccups would be the elevators taking really long and no parking guaranteed but that is to be expected. (Stated when booking) Other than that, staff were great, helpful, friendly and knowledgeable. No problems throughout my stay.

8/10

Excellent

27 Jul 2026

Jason

Good clean room, very nice breakfast

8/10

Excellent

27 Jul 2026

Hoa

No parking

10/10

Exceptional

26 Jul 2026

Marcia

The property was clean. Housekeeping very nice friendly and courteous. One of the lady on the front desk was very dismissive the rest of them so kind, friendly and welcoming. The Breakfast was good lots of choices.

8/10

Excellent

26 Jul 2026

Rachel

Nice clean rooms! You have to be patient waiting for elevators and the parking garage fills which is frustrating. Our room was on the 25th floor, but you had to go to the 26th and then use stairs which was tricky with luggage, but the rooms felt clean.

6/10

Pleasant

26 Jul 2026

Supriya

Good staff, room has black mold on the lamp, bathroom areas.

10/10

Exceptional

26 Jul 2026

Ametrius

The location and the breakfast was excellent.

10/10

Exceptional

26 Jul 2026

Zabdiel

The whole experience was a pleasant one. Hotel staff were friendly and polite. The breakfast was a plus.

8/10

Excellent

25 Jul 2026

MILAGROS

The staff were kind room are clean

8/10

Excellent

25 Jul 2026

Chris

Hotel, Staff, and amenities were great. Unfortunately no parking available as it was full, had to find our own daily.

2/10

Poor

25 Jul 2026

Dan

There is no parking on site and the elevator takes 30 minutes to arrive each time. The breakfast room is so crowded. The room is extra small, there is no room to walk. The restroom is very small. Would not recommend anyone to stay here.

10/10

Exceptional

25 Jul 2026

Harold

The roads were clean, and the amenities were excellent. The staff was always very helpful.

6/10

Pleasant

24 Jul 2026

Lisa

The hotel was nice and clean. Parking is very expensive i would not recommend. Hot tub is not hot it is very cold. Rooms are extremely small for 4 people need more space and more towels.

2/10

Poor

24 Jul 2026

Roxalinda

My reservation was for part Oceanview and put me in 811 the only I can see was the broken hot top the sink was plugged the shower too the floor was not really clean I was feeling like I’m just other person not very important I mentioned I was member of IHG that not really care the Last day offered take the vacation fees that was just a poor adjustment if someone ask me Roxalinda Glatz

8/10

Excellent

24 Jul 2026

Melva

The hot tub was more like a cold brew. I also booked ocean view but it was more of the city than the ocean. Everything else was fine.. I was a little mad I was offered a late checkout but the day of was told it was unavailable. . just glad they were nice enough to hold our luggage till our Lyft came 5 hours later 😩 I blame myself.. I'll plan better next time.

10/10

Exceptional

24 Jul 2026

Barbara

Great start

2/10

Poor

23 Jul 2026

Akhil

They changed daily additional fee

8/10

Excellent

23 Jul 2026

janice

The hotel and staff were better than I expected for being in a popular beach area. The location was excellent to access the public transportation and a short walk to the beach. The elevators were a little slow during busy times. The breakfast was great and the area had ample seating and a clean environment.

8/10

Excellent

23 Jul 2026

Alicia Morales

I found this hotel to be very affordable for the spot it was in. Just a short 10-15 minute walk to the tourist shops and food, about a 20 minute walk to its beautiful beach, and nearby food trucks that had a variety of foods to choose from. Breakfast at the hotel was amazing, staff was extremely nice, and we love the
Convenience of the laundry room (it is $5 per load). The only reason I gave it a 4/5 stars was the temperature in the room. The room never really cooled properly but we also never said anything about it to staff. Overall, this place was great and I would stay here again for future visits.

10/10

Exceptional

22 Jul 2026

Stephanie

Everything g was great only issue was waiting for the elevators

10/10

Exceptional

22 Jul 2026

Hernan

Clean room, staffing was amazing!

2/10

Poor

22 Jul 2026

Allen

I usually stay for work in many hotels around US , and mostly of them are ok, this time I was on vacation and I chose this one because the price at the time that I booked was the best offer in the area, with the advice that they charge you $49 a night for parking, and I found it fairly because the area is busy. At the time of checking out the charges me $180 for two nights parking; so be advised that the $49 is a lie, is a hook. One of the nights the front desk guy authorized me to park on a specific spot because the parking was full and I found a note in the morning that they will tow my car away. But the main reason that I’m giving them one star is because the quality of the window and air conditioning. You can heard all the noise from the street I was in the nine floor and literally you can hear everything that is happening on the street; the air conditioning unit is a bad quality window unit that make a lot of noise and if you put the settings in automatic every time that it starts wakes you up because the noises that it makes. So if you come for a relaxing vacation and you want to have a good sleep after a long day at the island try somewhere else. I don’t coming back to that place.

Partner

10/10

Exceptional

21 Jul 2026

Cynthia

Very clean room

Partner

6/10

Pleasant

21 Jul 2026

Jonathan

Cleaning of the room needed more attention

Family_with_children

10/10

Exceptional

20 Jul 2026

Jenny

This was the 2nd time staying at Holiday Inn Express, Oahu. Convenient location. The rooms are a good size with 2 queen beds.Their breakfast buffet is a plus. Enjoy morning coffee and hot breakfast before starting your day. The pool is a little small and we didn’t use it this time but there’s the ocean is just minutes away.

Friends_and_family Family

6/10

Pleasant

20 Jul 2026

Desiree

The roo was very small. Bathroom was very small. Pool was small. Hot Tub was cold.
The staff was very nice. I enjoyed them. They made my stay better.
When there is the word express at the end of a name, that is what they mean. Not made to stay long.

Family

6/10

Pleasant

20 Jul 2026

Kayla

Better than I expected for price! Pros: Renovated property, great location, extremely hospitable staff. Cons: Not good breakfast and tiny room.

Family_with_children

10/10

Exceptional

20 Jul 2026

judy

Nice room. Great customer service. Centralized location to the beach, international market, restaurants. Good price for parking your rental. Free daily breakfast buffet amazing!

Family_with_children

8/10

Excellent

20 Jul 2026

Ranses

Very small rooms, four people parties could struggle with space, especially on longer stays

Family_with_children

10/10

Exceptional

19 Jul 2026

Gabriele

This was a great place to stay

8/10

Excellent

19 Jul 2026

Jennifer

Free breakfast buffet and it was great. Price is affordable and amazing ocean view. Good service as well.

Family_with_children

10/10

Exceptional

19 Jul 2026

Edwin

our 3day stay was great. breakfast food is good. staff helpful. just the jacuzzi pool feels a little cold and slippery.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Roxanne

We loved the location of the property and how welcoming the lobby area is. We really appreciated having a daily breakfast. We loved the pool and other activities on the fifth floor.
We loved the close distance it was to a lot of restaurants, the Beach, Activities, etc.
All in all it was a great stay and we plan on goint there again.

10/10

Exceptional

18 Jul 2026

Melissa

Breakfast was good. Staff was nice. Room was freshened every day.

Family_with_children

6/10

Pleasant

18 Jul 2026

Bonnie

For the price it was ok. Felt room was smaller than advertised , however it was clean and we were out doing things most of the time so size didn’t matter. Great location close to everything . Do not need a car . Transit system stops right in front of hotel to airport . Many scooter rentals nearby as well . Everything is pretty much walking distance . Pool is ok but the Jacuzzi was not working during our stay or rather it was bubbling but no heater . Apparently had been thins way for over a week according to another guest we spoke to. Free breakfast is very convenient .

Partner

4/10

Poor

18 Jul 2026

Jon

Small rooms for such a high price. Helpful staff but wouldn't go back.

Self

2/10

Poor

17 Jul 2026

Juan

Rooms were not serviced on a daily basis and the parking was too expensive.

Family_with_children

10/10

Exceptional

17 Jul 2026

Joseph

Love the free breakfast and how close everything was to the hotel.

Partner

8/10

Excellent

17 Jul 2026

Rockwell

Clean and staff very helpful. Conveniently located to shopping area and beach.

Family

10/10

Exceptional

17 Jul 2026

Carlene

I like the location of the property. It was within walking distance from the beach and other activity. PS the staff were wonderful. Very helpful. Definitely if I return I will be staying there again no doubt.

Family_with_children

2/10

Poor

16 Jul 2026

Filomena

Breakfast was the same every day pool was small hotel was dated.

Partner

10/10

Exceptional

16 Jul 2026

John

Wow! The best breakfast we have ever had. A hotel who can handle over 1000 buffet style meals in 3 hours. Hotel was active 24/7 with large groups and families all merged into a well run clean and friendly atmosphere.

Partner

8/10

Excellent

15 Jul 2026

Michelle

Great stay

Family_with_children

4/10

Poor

15 Jul 2026

Hannah

Could be better for that price

Friends

10/10

Exceptional

15 Jul 2026

Jerrod Haydenne

Clean room, y

10/10

Exceptional

13 Jul 2026

Brandon

Clean facility great breakfast

Partner

10/10

Exceptional

12 Jul 2026

Rosemarie

Amazing customer from check in to check out! Great selection of daily breakfast options. Coffee was great! Always saw someone cleaning, sweeping, polishing handrails, glass windows etc… very friendly to people and prime central location. Walking distance to shops, restaurants, beaches, parks and malls. Would definitely recommend for families!

Family_with_children

8/10

Excellent

12 Jul 2026

Joselyn Karina

We had a wonderful stay at this hotel. One of its biggest highlights is the excellent location, with easy access to many of the area’s main attractions. Whether you’re sightseeing, shopping, or dining, everything is conveniently nearby, making it easy to explore without spending too much time traveling.

The hotel is also well connected by public transportation, making it simple to get around. The rooms were clean but could improved, and the staff were friendly and welcoming throughout our stay.

Overall, this hotel is a great choice for anyone looking for convenience, comfort, and a perfect base to explore the city. We would happily stay here again and highly recommend it to other travelers

Family_with_children

6/10

Pleasant

10 Jul 2026

Erin

Booked a double queen months in advance. They ran out of queen rooms so only option was two double beds. Pool is small, very small. They have limited elevators so plan to spend time waiting in long lines. Does offer a great breakfast. Staff are extremely friendly. Very clean and comfortable beds.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Jose

It was an amazing experience, for staying at the Holiday Inn for the first time in Hawaii, it was a blast. Room was nice and cool, including free great delicious breakfast!! And close to stores and 6 min walk from the Beaches!!! Stag was great and very efficient to getting your room and they also hold my luggage while I waited to check-in time.

Self

8/10

Excellent

10 Jul 2026

Siokapesi

Great place and dog friendly.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Christopher

The elevators to floor 26-44 had a security concern. You could push the floor button without using you room key in some elevators allowing just anyone to access the upper floors. The door to the swimming area always jammed and sometimes didn’t open at all. My groom went I cleaned on Wednesday. Everything else was fine

Self

10/10

Exceptional

09 Jul 2026

Denise

Recommend

Family_with_children

8/10

Excellent

09 Jul 2026

Loni

The check in and check out was super quick…much quicker than I had imagined standing in a line. The staff were exceptionally helpful and friendly. They made the experience so much better. The location was great because it was within walking distance of all the shops I wanted to go to and when I had to Uber it wasn’t as expensive as I had prepared for it to be. Ooh and their breakfast every day was great. I ate so much it kept me full, so I would just have snack for lunch. Saved me a lot of money. Also conveniently across the street was ABC too…if ya know ya know Lol. I loved my stay. Thank you Holiday Inn staff.

Partner

10/10

Exceptional

09 Jul 2026

Marissa

Breakfast and great amenities!!

Family

6/10

Pleasant

08 Jul 2026

Joshua

I did not rea

10/10

Exceptional

08 Jul 2026

Miya

Clean room with wonderful ocean view, but the room is extremely small. It remind me of my trip in Japan.

Partner

10/10

Exceptional

08 Jul 2026

Jaime

Hotel was nice, great location only downfall was the time elevators took, and jacuzzi was not working.

Family_with_children

8/10

Excellent

07 Jul 2026

Bonita

The property is very clean, price affordable parking is very very limited. If you are military park at fort Derussy and get your ticket validated at the hale Kia. The room is adequate but small.
The property is convenient to everything in walking distance.

Self

10/10

Exceptional

07 Jul 2026

Maricruz

Had a wonderful stay. Clean. Most staff were friendly and helpful. Breakfast had many options.
Unfortunately, both the pool and jacuzzi were cold. Jacuzzi was actually colder than the pool so much we couldn’t enjoy it at all and ended up just leaving.
All other amenities were great :)

Family

10/10

Exceptional

07 Jul 2026

Linda Louise

Was confident place to stay before and after our cruise.

10/10

Exceptional

07 Jul 2026

Karen

Location, friendly staff

Friends