Hilton Grand Vacations Club Grand Waikikian Honol

United States , Hawaii - Oahu - HI
HONOLULU, 1811 Ala Moana Blvd.
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100 reviews shown

10/10

Exceptional

09 Mar 2026

Sunder

Property is well maintained and offers easy access to beaches and other attractions

Partner

10/10

Exceptional

06 Mar 2026

Lairay

Washer dryer combo takes 6 hours to dry a small load

6/10

Pleasant

04 Mar 2026

james

Employees were not pleasant. Guest service personnel who text me was not helpful at all. Everything I asked was a no, so sorry. Check out at 10 am,come on. Tried to get 30 mins late checkout, so sorry no. After spending over $3200 with them, I asked them if I could purchase 1 more night. So sorry but we are totally booked. Which was complete bs. They haven’t really figured out that they are in the customer satisfaction business…

10/10

Exceptional

03 Mar 2026

Kellie

The swimming pools were phenomenal always clean.The hotel room extremely clean.This is my second time staying at the hilton's different towers each time

Family_with_children

8/10

Excellent

03 Mar 2026

Dat

Clean rooms.

Friends_and_family Family

8/10

Excellent

23 Feb 2026

Dany

Staff was great cleaning our rooms. The facility was great for families.

Family_with_children

10/10

Exceptional

23 Feb 2026

Dawn

Lobby and rooms were beautiful. Staff was very kind. Was as expected.

Family

10/10

Exceptional

22 Feb 2026

Michael

Washer and dryer in the room was a game changer! Our suite was very nicely magically cleaned everyday working around our random schedule. Lagoon was our favorite place to spend the day. The pools were too cold (and crowded). Our 5 month old loved the sand and calm water.

Family_with_children

6/10

Pleasant

22 Feb 2026

Nickolas Alexander

Be prepared to pay an astronomical amount in parking fees. $75 a day for non valet. Also its a time share so every walk through the lobby is an opportunity to try and sell you something from a concierge. The rooms are very nice and cleaning staff and bell staff are great and the location is walking distance to a lot of hotel and non hotel amenities.

Family_with_children

10/10

Exceptional

19 Feb 2026

Jessica

It was like paradise

10/10

Exceptional

10 Feb 2026

Bonnie

Amazing service. Location is perfect. The resort is stunning with lots of amenities. It’s expensive, but no regrets staying here. Was at the Grand Wakikian

Leisure Family

8/10

Excellent

07 Feb 2026

Jereme

Everything was great all the staff were very friendly and helpful

Leisure Family_with_children

10/10

Exceptional

05 Feb 2026

KIMBERLY

Loved having a kitchen and laundry in our suite and the views, location were amazing.

Business_and_leisure Family

10/10

Exceptional

02 Feb 2026

Benjamin

Very spacious and clean rooms. Everything you need on the property.

Leisure Family

10/10

Exceptional

27 Jan 2026

Chris

Unexpected upgrade of room. Room was clean and service was exceptional. Will stay again when chance arises.

Self

8/10

Excellent

25 Jan 2026

Scott

Overall stay was good. Daily house keeping was fantastic. Location is good, about 800m from Kalākaua Ave, and the same again from the Ala Moana Shopping Mall.

Leisure Family

6/10

Pleasant

20 Jan 2026

Julie

AC in master bedroom did not work- informed staff and after maintenance checked it still did not cool the room
I requested other accommodations- I received a floor fan

10/10

Exceptional

18 Jan 2026

April

Everything was superb

Leisure Family_with_children

10/10

Exceptional

18 Jan 2026

April

Rooms were fantastic and staff were so welcoming and helpful

Leisure Family_with_children

10/10

Exceptional

15 Jan 2026

Benjamin

Nice

Business

8/10

Excellent

04 Jan 2026

Wendy

The hotel rooms and grounds were excellent. We appreciated having a kitchen in our room with all the amenities to make breakfast and have some dinners when we were tired after a day excursion. Although the pools were beautiful, they were very small and it was very hard to get a poolside chair. Parking rates were abusive. We only parked for one night at the hotel for $103 Canadian and then moved to public parking by the marina for $1.40/hr Canadian. I had read in previous reviews to do that and would recommend it. The restaurants and shops at the hotel were very nice. The hotel being on a beach and having its own lagoon was super convenient since we had to choose that over the pool. The beach walk in front of the hotel allowed you to check out other restaurants and shops along the beach. Awesome place to watch the New Year’s Eve fireworks! All in all we would stay there again.

Leisure Family

2/10

Poor

04 Jan 2026

Philippe

Wow this place has totally gone into the dumps. They no longer have VALET PARKING, and the self parking is $70 a night (insane). All of the pools were so cold we couldn’t even take our kids in them, literally unbelievably cold water. Our 3 year old boy will swim in anything and he wouldn’t go in for more than 3 minutes and turned purple. The “hot tubs” are like warm and so packed with people you can’t even get in. Also they only have 2 hot tubs for the entire property and they both close at 6pm! We’re talking 2 hot tubs for THOUSANDS AND THOUSANDS of people staying in all of these towers. We didn’t meet 1 staff member that was pleasant except our bellman who we tipped for bringing the bags up (twice because they don’t share tips with the bell desk downstairs). The tvs don’t sync with the new iPhones so you can’t stream anything of your own. The regular TV channels were so choppy and unwatchable, bag signal on both tvs in our room. They don’t have room service! I could go on and on. DON’T STAY HERE!

Leisure Family_with_children

10/10

Exceptional

24 Dec 2025

Divya

The 2 bed room suite was spacious and comfortable. We were a family of 5 and loved the place a lot. The balcony view was great ( partial ocean views). The interiors looked a lot better in person than photos. Washer and dryer was a big plus. Kids loved the pools. Over all excellent experience! Would love to come again.

Leisure Family_with_children

10/10

Exceptional

11 Dec 2025

Melissa

Traveled with my 2 younger kids and we had an amazing time! Loved the atmosphere, very convenient with a food marketplace downstairs if you want to cook . The shopping centers and restaurants literally 5 mins away. Hardly used the pool because I rented a car and traveled and explored all the beaches. We enjoyed the beautiful beach. The room was excellent! Staff were very friendly. Will be coming back to this hotel.
Mahalo.

10/10

Exceptional

09 Dec 2025

Adelaida

Top to bottom excellente…they know how represent themselves as an employees well trained n definitely we are coming back. Our first time n we love supporting our locals more power n continue what is aloha n ohana means yo us❤️❤️❤️

Leisure

10/10

Exceptional

01 Dec 2025

nauman

Great Stay. Amazing room

10/10

Exceptional

01 Dec 2025

Leona

Everything was so perfect! The staff was SO KIND! Service was so fast and easy, the hotel was BEAUTIFUL and the room was gorgeous! Me and my family had the best time! Definitely coming back!

Friends_and_family Family

10/10

Exceptional

27 Nov 2025

ERIC

Overall, the hotel is clean and has a pleasant atmosphere. The staff are helpful, and the location is excellent.

Leisure Friends

8/10

Excellent

16 Nov 2025

Jason

Incredible view of the ocean. Could see the Friday fireworks. Comfortable suite. Dining limited. Everything closed early. Hotel staff very helpful. Guest lounge fantastic while waiting for flight after checkout. Showers. Lockers. Everything overly expensive on property.

Leisure Family

10/10

Exceptional

13 Nov 2025

Justin

Yes

10/10

Exceptional

10 Nov 2025

Susan

Room was beautiful with full amenities

10/10

Exceptional

11 Oct 2025

Stephanie

Amazing hotel, will be staying there every trip to hawaii

Leisure Family_with_children

8/10

Excellent

10 Oct 2025

Natalie

Everything was amazing with one exception. We stayed here because of the beautiful pictures of the pool and waterfalls in the pool. Unfortunately the pool and pool area was much smaller and more crowded than expected.

Leisure Family

10/10

Exceptional

08 Oct 2025

Rebecca Lynn

Room and hotel were beautiful and clean. Very quick walk to the ocean. Parking sucked. For the price you should get a spot included. We ended up walking to the marina every night to park but you have to get a spot early.

Leisure Family

10/10

Exceptional

12 Aug 2025

Ronnie

The beachfront location made it quick and easy to get the kids in the water. Lots of convenient places to get snacks and meals.

Leisure Family

2/10

Poor

07 Jul 2025

Diana

front desk receptionists are in cognitive dissonance

Business_and_leisure Family_with_children

10/10

Exceptional

06 Jun 2025

Joy

We had a lovely stay and very much appreciated the spacios rooms.

Leisure Family

10/10

Exceptional

27 May 2025

Priscilla

Customer service was amazing! Every employee was extremely helpful and friendly this is our favorite resort when we visit Oahu

Leisure Family_with_children

10/10

Exceptional

19 May 2025

Verified traveler

Very clean, plenty of room and amenities. Loved it!

Friends_and_family Family

10/10

Exceptional

09 May 2025

Dany

Outstanding resort. Has everything you need and is a bit away from the hustle of Waikiki. It is a sprawling bustling resort where walking anywhere, even in the resort, is 5-10 min away. However everything here is top-tier. Price point reflects this. If you don’t want to pay $75 a night for self-parking, you can park for $24 a day a few feet away at the marina (which was safe) and was more convenient than the hotel’s parking garage

Leisure Family

10/10

Exceptional

07 May 2025

Lisa

Great facilities, beautiful spacious room. Loved it.

Leisure Family

8/10

Excellent

01 May 2025

Kit

Expensive for what it is. Because oils so many resort arms of hilton share the pools, they are very busy with guests from 5 6 hotels using pools, and no where near enough seating. Next time we'll try Sheraton.

Leisure Family_with_children

10/10

Exceptional

27 Apr 2025

Paulette Rene Kuuipo

Cultural pieces, staff friendly and activities.

Dislike: checkout time is too early… 11am to 12 noon is more acceptable.

Leisure Family

4/10

Poor

23 Apr 2025

Inna

The room was small and it was 2 twin beds .
We paid 500$ for the night. We booked 3 nights and it was nightmare! I was very disappointed with the room and it ruined our vacation!

10/10

Exceptional

23 Apr 2025

na young

Everything was good. Excellent location, amenities, kind staff. One thing to improve may be onsite restaurants.

Leisure Family

8/10

Excellent

23 Apr 2025

Sally

Nice location, close to the beach and restaurants. Check in was disappointing, initially didn’t get the room I booked. Took over an hour to get it straightened out. Check in staff and manager had poor customer service. The hotel room was clean and spacious but is in need of upgrades

Leisure Family

10/10

Exceptional

22 Apr 2025

Fabiola

I would highly recommend this hotel and will definitely be staying there again in the future.

Leisure Family

8/10

Excellent

20 Apr 2025

Chris

Room was nice. The Hilton complex is very convenient and right on the beach. Food and drinks in the area is expensive. But that seems to be everywhere in Hawaii.
Good service as always. Staff always willing to help.

Friends_and_family Family

10/10

Exceptional

16 Apr 2025

Michelle

We thouroughly enjoyed our staycation. There was plenty of space and everything we needed. The grounds were beautiful and we enjoyed the restaurants, shopping and of course the pool/beach.

Friends_and_family Family

8/10

Excellent

14 Apr 2025

Manjola

I hope you guys had more activities and the place was expensive.

Leisure Family

10/10

Exceptional

08 Apr 2025

Haibo

Service is good. Quick response by text message. Parking fee is expensive

8/10

Excellent

08 Apr 2025

Jessica

Property was great and offered many amenities. The only downside is how expensive everything on the property is from food to renting chairs to parking. It would be nice if more things were included in the resort fee.

Leisure Family

10/10

Exceptional

08 Apr 2025

Adam

Great location!

Leisure Family_with_children

10/10

Exceptional

02 Apr 2025

Seth

HHV is self-contained community which offers everything needed for a great stay in Oahu. It should be a default choice for most families. Hilton has done a fantastic job over the years of maintaining a consistent level of quality
of experience and service at HHV.

Leisure Family

10/10

Exceptional

22 Mar 2025

Rosemary

It was beautiful. We were able to see the ocean from our balcony and the city and it looked just absolutely beautiful.

6/10

Pleasant

17 Mar 2025

Suzanne

Our room was never able to connect to the wifi to watch any of our streaming services. While we only stayed here for 3 nights and did not spend a ton of time in our room, it was rather inconvenient to not have streaming services available in our resort suite in the evenings. Despite two visits from their IT department, they were never able to figure out why none of the TVs in our room would connect to the wifi.
Our ice machine in our fridge was missing completely, although the room service attendant quickly brought 3 bags of ice for us once he realized that we did not have a working ice machine.
The staff was friendly and helpful, but I'd say the hotel itself was lacking in some essential resources to be able to fully support the staff and guests.

Friends_and_family Family

10/10

Exceptional

16 Mar 2025

Mary

Just Wonderful!

Very clean, staff was super friendly, and the amenities were wonderful! I would definitely return here for another vacation or business trip.

Friends_and_family Family

10/10

Exceptional

16 Mar 2025

Mary

Everyone was so nice especially the hospitality and front desk. We were treated exceptionally well! Jeri was the best!
Loved spending our vacation here!

Leisure Family_with_children

4/10

Poor

26 Feb 2025

georgia

Horrible service at check in, front desk. Keanu really did not care. He kept on saying because we booked with a third party we have no priority. Therefore they gave us the worst possible room on the lowest possible floor. No effort was made to try to accommodate us. We will not stay at Hilton again.

Leisure Family

10/10

Exceptional

23 Feb 2025

Domenic

Family Vacay

Was upgraded to a 2 bedroom ocean view room with a kitchen and large space. The facility is beautiful and clean!

Friends_and_family Family

6/10

Pleasant

16 Feb 2025

Carrie Anne

The property was lovely and well-maintained. Lots of shopping and dining options and clean restrooms everywhere.

Leisure Family

10/10

Exceptional

08 Feb 2025

David A

Very nice rooms and comfortable enjoyed our stay

Family

6/10

Pleasant

08 Feb 2025

Frances

It’s fine. Lots of options in the Hilton Village. Units are quite small. Ocean view is more of a parking lot view with ocean in the distance

Leisure Family

8/10

Excellent

29 Jan 2025

Alma

We booked this property for the convenience. When we arrived they were able to get us a room earlier than check in time which is great since we have a baby. But then we were directed to a little area away from the lobby. I didn’t know that the property was a time share. So they tried to get us to do one of those meeting things. We declined and they respected that so that was great. The room itself was a little run down, the beds weren’t hotel quality. They could have done better by cleaning it, when we arrived there were crumbs and bathroom sink wasn’t clean. My baby crawls and I could tell the floors were not cleaned right, he’s hands and feet were brown from the dirt. The outside patio was not cleaned at all there were dead roaches and I definitely couldn’t let my baby out there because the outside floors were black. There’s no food in the property you have to walk to near by restaurants which are pretty mediocre as well. The pool waters are cold but it didn’t stop my teen from swimming. Parking was overpriced we ended up finding parking a block away for half the price. Overall we did have a pleasant experience, location was very convenient, hotel is quiet, and staff were pretty friendly.

Leisure Family_with_children

10/10

Exceptional

29 Jan 2025

Alex

Great place to stay, highly recommend! Go to Goofys restaurant, 2 minute walk and its fantastic!

Business_and_leisure Family_with_children

6/10

Pleasant

28 Jan 2025

Min Jan

The room is not the same as pictures. I booked a room with bathtub in bedroom, but got a room where the tub is in washroom, not in bedroom. Also the room is at 5th floor and close to intersection so it’s noisy in balcony, without view. It’s disappointing overall.

Leisure Family

4/10

Poor

26 Jan 2025

Angela Marie

We stayed at the Grand Waikikian twice before and were VERY disappointed this time. Paid for a 1 bedroom suite with ocean view, not very clean at all, no one slept the first 3 nights. There was a loud bang every 15 minutes coming from inside our wall. On the third night at 2:30 am I went to the front desk and asked to be moved or fix the noise. They sent maintenance up at 3 am who “confirmed the noise” but there was “nothing they could do”. The next morning we spoke to a manager and were moved but it was a downgrade. The new room hadn’t even been cleaned! There was pee all over the toilet seat, down the front, on the floor, sheets were not cleaned and smelled, the washing machine smelled so bad I refused to wash our clothes in it and had to keep it closed, the drains and toilet were clogged, the bathtub would gurgle anytime someone flushed or drained something somewhere else (bathtub is in the room, so good luck sleeping), you could hear everything the people above you were doing all the time. They sent room service up to clean, but it wasn’t done well and the pee spots on the floor remained the rest of our stay. When room service showed up at 9-9:30 am and we were still waking up, there were some that said they couldn’t come back if we didn’t leave in the next 30-60 min for them to clean the room. Spoke to a manager who didn’t help resolve any concerns and nothing was done to help us enjoy the stay. Do not recommend!

Leisure Family

10/10

Exceptional

25 Jan 2025

Ying

We had a great stay! Our room was a one bedroom suite and it was perfect for us and our 1 year old.

-There were plenty of places to eat or get takeout from.
- the ocean is very accessible and not as crowded as Waikiki
- we love the pool there. There is also a small lake that the baby can splash around before going into the ocean.

We will definitely be coming back here!

Friends_and_family Family

8/10

Excellent

28 Nov 2024

Sejal

Hotel rooms and resort property are beautiful. Quick access to beach, pools, and shopping. Dining options are limited with long lines and wait times. Small grocery store is very expensive and overpriced. Staff are friendly, however, be careful as they try to get to you to your timeshares for alleged discounted rates on activities, ie., Luau and boat excursions. I am still waiting on my refund for the luau.

Leisure Family_with_children

6/10

Pleasant

28 Sep 2024

Erica

Housekeeping, Mildred was the sweetest and checked in on us often

Leisure Family_with_children

10/10

Exceptional

29 Aug 2024

MARIA

Love my room and daily cleaning.

Leisure Family

2/10

Poor

18 Aug 2024

Jone Rick

Not happy with the service from the beginning upon checking in. I had booked a 2-bedroom suite with a King and 2 double beds; also called four days prior to arrival to confirm room type. Upon arrival, they were unable to accommodate the preferred room and was put into an ADA room with no way of changing anything. Not happy with the service from the front desk unfortunately.

Leisure Family_with_children

10/10

Exceptional

03 Aug 2024

Alma

This place was amazing!!! They have EVERYTHING! And everyone is so friendly … can’t wait to come back next year with my family again!!

Leisure Family

10/10

Exceptional

19 Jul 2024

Raine

Excellent for families!

Leisure Family_with_children

10/10

Exceptional

15 Jul 2024

Yalçin

Top notch stay all around. Everything was perfect. The staff was very responsive to our needs and very professional. Couldn’t have asked for a better vacation.

Leisure Family

10/10

Exceptional

12 Jul 2024

haley

Lovely time beautiful place and everyone was super friendly

Business_and_leisure Family

10/10

Exceptional

20 Jun 2024

Jonothan Paul

Vey comfortable room

Leisure

10/10

Exceptional

06 Jun 2024

Katherine Ann

Clean, family friendly, activities, food options! Best vacation!

Leisure Family_with_children

10/10

Exceptional

04 Jun 2024

Kylei

While this hotel can be pricey (4 nights parking was $280) this hotel is definitely worth it. It’s a beautiful hotel with nice apartment /condo style rooms and is close to everything.

Leisure Family

8/10

Excellent

25 May 2024

Glen

Great stay! We would come back!

Leisure Family

8/10

Excellent

17 May 2024

Kristine

My family and I had a wonderful stay on property. The staff was very welcoming. The only issue i had was with check in. The wait time and how long it took to bring up my reservation. Also, when i called housekeeping for more dish washer soap and towels it took a long time and i had to call back a second time, which was when they sent it. Ither than that it's a great place to stay and I would definitely go back.

Leisure Family

10/10

Exceptional

14 May 2024

Verified traveler

Fabulous

Friends_and_family Family

10/10

Exceptional

02 May 2024

Alexandra

Wonderful property and staff. Very walkable with kids. Exorbitantly expensive though, like everywhere in Waikiki. Really enjoyed our stay.

Leisure Family_with_children

10/10

Exceptional

01 May 2024

JUDY

my family and i have stayed for the 2nd time and are always happy with our stay. Staff is always kind and helpful, rooms are spacious and clean. Would reccommend and look forward to booking in future

Leisure Family_with_children

10/10

Exceptional

26 Apr 2024

Brendalyn

Staff we're accommodating and friendly. Came early to drop off our luggages since check in was still at 4pm. Upon reviewing our reservation the front desk was able to check us in. Such a good convenience for my family which we appreciated.
Facility was well maintained and clean.
Everything is near this area, a mall is also nearby.
I would return to this hotel with my family.

Leisure Family

8/10

Excellent

24 Apr 2024

Amber

I loved the location and how everything you needed was on property. 2 issues that weren't a huge deal 1. A few times during the day the elevators would not stop to take you down. We realized a hack that was to push the up button, ride it up then back down. We waited for more than 11 minutes one time to get down.
2. the pools are too small for that big of a property. It was next to impossible to find a pool chair. And pool service would be nice too.
Othewise we had a great stay. Our room had everything we needed as it had a full kitchen. We would stay there again despite the pool and elevator situation.

Leisure Family

8/10

Excellent

23 Apr 2024

Rick

This is a great choice for families. The location is unbeatable and the condo setup has many advantages over a standard hotel room. However, the experience can seem a little impersonal because the village is so large.

Leisure Family

10/10

Exceptional

21 Apr 2024

YOGESH

We loved our room and the facilities at the property, including the washer, dryer and full kitchen. The Paradise pool and lagoon were clean and fun. The location in Waikiki is very convenient. We look forward to coming back!

Leisure Family_with_children

2/10

Poor

19 Apr 2024

Verified traveler

Hilton no honor and Hotels flats gold memberships

Front desk very abrupt , kept calling at 10am to vacate us by saying cleaning was waiting for us but wasn’t true . Not comfortable place, no restaurant or room service . I was very unhappy with our stay
Dirty hotel ! Old view was partial. It’s a lie to be Hilton honors or Hotels gold , all was useless !

Friends_and_family Family

10/10

Exceptional

19 Apr 2024

Shalu

The room was great! We're a family of 4, but were able to make 2 double beds work for us. It was so nice to have a kitchen and a view from the balcony too. Hanging out in the room was nice, and then stepping out had so much to do!

Leisure Family

10/10

Exceptional

13 Apr 2024

VICTOR

The view, the location, Oceanfront amd beach views from our room was absolutely amazing.
So many places to take pictures.
Amazing experience.

Even though I still give this resort a 5 stars., I only have one small blemish.
I wish I could have had 3 beds in our two room suite.
I understand It may not have been available, but it was one of the reasons why I chose this place. I tried calling in advance, and was told to wait at check in.
Perhaps making it available to choose at the time of booking could fix this. The Manager seemed to be powerless in solving the issue.

Overall, I would definitely recommend this place!

Leisure Family_with_children

6/10

Pleasant

09 Apr 2024

Christine

Fix the parking garage!

We stayed for 1 week in a 2 bedroom/2 bathroom suite. Overall the room was very nice and met our needs. We did have to call maintenance on 3 occasions, once for the icemaker not working, then the dryer wasn’t working, finally the room blew a fuse and we had several tvs/lamps not working. They came quickly to fix these items, but rather inconvenient.
The biggest hassle however was the parking garage. We were told to use our room key for access in and out. This maybe worked 3x, and then we constantly got stuck as it would not work. Sometimes there was someone working the garage to help, but several times we would get stuck, holding up a large line of cars and couldn’t exit until someone came to fix the problem. This was extremely aggravating and inconvenient. I would never want to have a car in this building again. It made us want to avoid driving anywhere just to avoid the hassle.

Friends_and_family Family

10/10

Exceptional

05 Apr 2024

Avaneesh

10/10

Exceptional

05 Apr 2024

Linda

My family and I stayed here for the 2nd time and with kids, the Grand Waikikian Resort was such a perfect stay for us. This particular tower has ALL the amenities that is necessary for a family of four and two little kids. Full kitchen, washer and dryer IN our unit, sofa bed, and full-size bathroom. And not to mention the day we checked out, there is a full lounge rest area on the 8th floor where you can stay if you do happen to have a late flight. And not to mention the Hilton Village is a little town itself so we really didn’t have to leave the property throughout our trip. An added bonus to the Hilton property, the lagoon was so convenient for the little kids. Shallow, secluded, very kid friendly. Only downside, the pricing on lounge chair/umbrella or any rentals for the water will be very pricey. But will be staying here in the near future !

10/10

Exceptional

16 Mar 2024

Karen

The room we got was just perfect and the resort is always great .

Leisure Family

8/10

Excellent

05 Mar 2024

Verified traveler

Nice place, people not so much

We happened to pick the Grand Waikikian, which appears to be one of the nicer ones…I can see why other guests commented on some buildings being old and outdated. Ours was nice, we chose it for the private room and kitchen/laundry. I agree parking is an absolute joke but it’s the same story at every hotel in the area. A private condo air bnb would be a better choice just for the designated parking space included—I would probably do that next time instead of staying at a resort.

Definitely tons of people around, but tough to find anything staffed and kind of reminded me of the COVID days. Lots of food places and pools, but always seemed to be closed or staffed by teenagers that hate their lives and will speak just enough to tell you they’re not open yet.

Don’t be tempted by the resort’s “20 restaurants” onsite…most are old and dirty, food is crazy expensive but “meh”, and staff lazy and unfriendly. We had better food and service at the food truck by the lagoon and so many other places in the city that don’t make you feel like they just punched you in the face and stole your wallet.

Staff at the front desk were very friendly and professional. But if you want anyone else to be nice to you during your stay, it’s probably going to cost another $69/night plus tax.

Partner

8/10

Excellent

28 Feb 2024

Janet

Almost a great hotel

Great clean hotel but restaurant did not have 1/3 of the menu items and staff seemed apathetic to customers needs

Self

10/10

Exceptional

26 Feb 2024

Jason O