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Shell Vacations Club Waikiki Marina at the Ilikai
Hawaii - Oahu - HI · United States
1777 Ala Moana Boulevard SuiteView location
8.8/10Excellent1,004 Reviews
Cleanliness8.8/10 8.8
Service9.0/10 9.0
Comfort8.6/10 8.6
Condition8.4/10 8.4
Amenities8.4/10 8.4
See all ratings- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Shell Vacations Club Waikiki Marina at the Ilikai
Standing at the gateway of world-famous Waikiki Beach and a magnificent stretch of white sand, the Waikiki Marina Resort at the Ilikai provides the perfect setting for your next Hawaiian getaway. Front Desk Hours- 9am-9pm.
After 9pm please contact security- late check in should contact hotel prior to check in to confirm. Beginning August 1st 2024, Waikiki Marina Resort at the Ilikai will be CASHLESS. All cash transactions not limited to deposits, payments, and change, will be discontinued at Reception and within our resort offices.
This is a cashless resort. A credit or debit card is required for on-site purchases.
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Located in Honolulu (Waikiki), Waikiki Marina Resort at the Ilikai is a 4-minute walk from Ala Wai Harbor and 9 minutes by foot from Ala Moana Center. This resort is 0.8 mi (1.4 km) from Ala Moana Beach Park.
Make yourself at home in one of the 123 guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private furnished lanais. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, and housekeeping is provided on weekdays only.
Featured amenities include complimentary wired internet access, express check-in, and express check-out.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
10:00 PM
Check-out until
10:00 AM
Minimum check-in age
21
Hotel policies
Beach nearby
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 250 per accommodation, per stay
We have included all charges provided to us by the property.
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You need to know
- Contactless check-in and contactless check-out are available.
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Special Instructions
The front desk is open daily from 8:00 AM - 10:00 PM. The check-in location differs from the property location. Check-in location: [Ilikai Hotel, 1777 Ala Moana Blvd.]. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Check-in for this property is located at Ilikai Hotel, 1777 Ala Moana Blvd. Access the main lobby via stairs, escalator, or exterior elevator. Upon entering the lobby, stay to the left of the guest elevators and walk toward Ku'ai Market. The Waikiki Marina Resort and Shell Vacations Reception/Check-In office is located next to the market in the corridor toward the pool.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Tax ID - TA-075-066-7776-01
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Property Registration Number 260100070000
- This property's TAT number is TA-063-691-1616-01
- Property Registration Number 260100070000
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Minimal age
21
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Optional fees
- Valet parking fee: USD 45 per day (in/out privileges)
- Housekeeping fee: USD 111 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Ala Wai Harbor
0.3 km / 0.2 mi
Fort DeRussy Beach Park
0.7 km / 0.4 mi
Duke Kahanamoku Beach
0.7 km / 0.4 mi
Ala Moana Center
0.8 km / 0.5 mi
Magic Island
1.1 km / 0.7 mi
U.S. Army Museum of Hawai'i
1.1 km / 0.7 mi
Hawaii Convention Center
1.2 km / 0.7 mi
Waikiki Beach Walk
1.2 km / 0.7 mi
Ala Moana Beach Park
1.2 km / 0.7 mi
Gray's Beach
1.2 km / 0.8 mi
Royal Hawaiian Center
1.4 km / 0.9 mi
Magic Island Lagoon
1.5 km / 1 mi
Waikiki Beach
1.7 km / 1.1 mi
Ward Village Shops
1.7 km / 1.1 mi
International Market Place
1.7 km / 1.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1964
- Year of most recent renovation: 2009
- Total number of rooms: 123
- Number of floors (main building): 21
- Studios: 123
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Nearest Bus / Metro Stop
Show 32 more facilities & services
- Airport
- Harbour
- Beach
- Golf course
- Entertainment Area
- Key Collection
- Check-in hour
- Check-out hour
- Wi-fi
- Valet parkingExtra charge
- Laundry service
- 24-hour security
- Bellboy service
- Lift access
- Shop
- Garden
- Terrace
- Luggage room
- Café
- Bar
- Restaurant: 2
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Sun loungers
- Parasols
- MassageExtra charge
- Spa treatmentsExtra charge
- Beauty salonExtra charge
- Deposit on arrival
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age: 21
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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STUDIO CITY VIEWSTUDIO • CITY VIEWSTU.CV-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityShell Vacations Club Waikiki Marina at the Ilikai
STUDIO CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: STU.CV-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO CITY VIEW KING BEDSTUDIO • CITY VIEW KING BEDSTU.CV-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityShell Vacations Club Waikiki Marina at the Ilikai
STUDIO CITY VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.CV-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO CITY VIEWSTUDIO • CITY VIEW • 1 Bedroom • 46 m²STU.CV
Room overview
Non-smoking room- Room size
- 46 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Balcony
- Living room: 1
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Carpeted floors
- Ironing set
- Kitchen
Show all 35 amenities
- Fridge
- Tea and coffee making facilities
- Microwave
- Kitchen utensils, plates & cups
- Toaster
- Oven: 1
- Dining Area
- Internet access
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Shower
- Smoke detector
- Plug adaptor
- Cable TV
- Bathroom
- Make-up mirror
- Desk
- Toiletries
- Alarm clock
- Pay movies
- DVD player
- Satellite TV
- Wi-fi
- Disability-friendly bathroom
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityShell Vacations Club Waikiki Marina at the Ilikai
STUDIO CITY VIEW
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 46 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: STU.CV
Room amenities
- Balcony
- Living room: 1
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Carpeted floors
- Ironing set
- Kitchen
- Fridge
- Tea and coffee making facilities
- Microwave
- Kitchen utensils, plates & cups
- Toaster
- Oven: 1
- Dining Area
- Internet access
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Shower
- Smoke detector
- Plug adaptor
- Cable TV
- Bathroom
- Make-up mirror
- Desk
- Toiletries
- Alarm clock
- Pay movies
- DVD player
- Satellite TV
- Wi-fi
- Disability-friendly bathroom
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Shell Vacations Club Waikiki Marina at the Ilikai
100
reviews shown
Lakisha
Our room was clean and updated. Bed comfy and a great view of the city. Close to restaurants, shopping stores (abc's) and beach. The resort has a pool mainly filled with kiddos. FYI, you have to bring your own beach chairs, umbrella etc. The elevators line is always long and packed. But, overall this was resort was a beautiful stay. I'll choose to stay here because it gives you all of your accessories and a full kitchen. Waikiki beach walk 3 mins...also near the Friday night fireworks 🎆.
Nancy
I had a very disappointing experience at this hotel. The worst part was the night manager, who was extremely unprofessional and unhelpful. She hung up on me while I was trying to explain the situation, which was disrespectful and frustrating.
Our bathroom backed up with sewage, and water overflowed out of the bathroom into the room. Some of our clothes got wet because of the flooding. Instead of handling the situation properly, we had to pack our belongings and move rooms. After discussing the issue with the manager, we were transferred to another hotel. We left at 6:00 AM, which completely ruined the plans we had made for the day.
When we returned later, we were told our room had been changed yet again. We had to move multiple times because of problems that were not our fault. The entire experience was stressful, exhausting, and a huge waste of our vacation time.
I would not recommend staying here due to the poor management, lack of customer service, and the unacceptable condition of the room. The staff should treat guests with more respect and handle emergencies much more professionally.
Our bathroom backed up with sewage, and water overflowed out of the bathroom into the room. Some of our clothes got wet because of the flooding. Instead of handling the situation properly, we had to pack our belongings and move rooms. After discussing the issue with the manager, we were transferred to another hotel. We left at 6:00 AM, which completely ruined the plans we had made for the day.
When we returned later, we were told our room had been changed yet again. We had to move multiple times because of problems that were not our fault. The entire experience was stressful, exhausting, and a huge waste of our vacation time.
I would not recommend staying here due to the poor management, lack of customer service, and the unacceptable condition of the room. The staff should treat guests with more respect and handle emergencies much more professionally.
Erin N
Absolutely perfect
Cherese
Great place to stay
Nathanial Starr
Great spot, wasn’t super expensive. My only problem was with Hotel staff.we arrived and our room wasn’t ready so we had to sit and wait for close to 2 hours. Finally I had to ask if we can just get a different room and they said yes. Why this wasn’t an option in the beginning I have no clue.Then the guy who looks after your luggage just left our bags on the floor, and when we returned to pick them up they were just sitting there. Anyone could have walked off with them. We took them and came back to let him know we took them , he actually asked for the tags and wanted a tip!
Roy
Overall, we had a pleasant stay.
Pros:
The staff were friendly and very helpful.
The hotel lobby and exterior looked fantastic and were well maintained and clean.
Cons:
The carpets on the 4th floor were not properly cleaned during our stay. The same trash was still there from our first day until the day we checked out.
The carpet in our room was old, stained, and looked dirty, which made the room feel less clean than expected.
Pros:
The staff were friendly and very helpful.
The hotel lobby and exterior looked fantastic and were well maintained and clean.
Cons:
The carpets on the 4th floor were not properly cleaned during our stay. The same trash was still there from our first day until the day we checked out.
The carpet in our room was old, stained, and looked dirty, which made the room feel less clean than expected.
Johnny
Location was great. Had restaurants right there. Also, next door in the middle of the hotel is several restaurants and entertainment! Beach was right there as well.
Abby
Easy check in and clean rooms. Close proximity to beach and Lagoon. The restaurant on property was really good and so was ice cream shop.
Shannon
This is an excellent place to stay for travelers on the go who won’t be at the resort the full trip. The room itself was very clean and I loved that it had a full kitchen. The staff was very friendly and helpful. The pools are okay- not my favorite but honestly we spent most of the time at the beach. The location to the Hilton Lagoon is phenomenal and lots of great restaurants within walking distance. If you want to stay at an all-inclusive resort, this is not the hotel for you. We were happy with the coffee shop downstairs and the valet service was very fast and efficient. Overall, this was a great hotel for the price!
Jeanette
I would 100% stay here again! Perfect location, and the staff was extremely friendly and so helpful! I give this hotel a 10/10 … a kind staff truly makes all the difference. Checking in and out was so easy and they make it super convenient. Tou can check out by text.
Claudia
Clean room deeply, they went to do housekeeping and didn’t not clean up, they just changed towels in the bathroom. Shower floor was super duty like they haven’t cleaned it in a while. They should clean it for every new client in. I had to shower with my sandals because I don’t know who was there! Staff was friendly at the desk but housekeeping staff were not friendly at all. Balcony was perfect. Kitchen was ok and useful.
Janet
It was great to have the porch however we were overlooking the city and it was very noisy. It was a nice hotel.
Janeth
Yes
Michael Jack
Air conditioning was amazing. Walk into a cold room after a day at the beach. Staff were very friendly, let us leave our bags after check out because of our later flight time. It’s an older hotel but there’s nothing wrong with it. Close walk to the beach and lagoon. Convenience store in the lobby was great. Would definitely come back. Thank you!
Donald
Friendly staff, close stores, fully equipped kitchen
HYE RYOUNG
Although it was a bit far from Waikiki, we were able to explore another beautiful beach. Considering the price, it was a good value place to stay.
Laura
The kitchen was so helpful with a family. The staff was helpful and kind. This hotel was also interesting with its history and had great basic amenities. We picked a smaller room intentionally. We always were on the move and never in it. But it was clean and the staff replenished towels. There was also a laundry room which was helpful. The only thing we would have wanted was a table to eat meals from in the room. Fantastic hotel and we will return.
Aleksandr
It was a good stay. Hotel was nice, great location, the room had all needed for stay, the kitchen was very nice, with the big refrigerator, microwave, the stove and all dishes. All worked well enough. The only one complain was the ugly smell in the room. I guess bed smell was coming from the kitchen furniture and every time we were entering the room, we had a horrible feelings.
Mary Joyce
If you stay here, watch out for the timeshare pitch. They reel you in by calling it \"no obligation,\" but then require your entire family—including young children—to sit through it.
They used half-price parking to get us in the door, but it's a scam. We paid $60 upfront just to agree to the discount, and then still got charged $45/day anyway. It actually cost us more in the end. On top of the financial headache, the elevators take forever. You spend a chunk of your vacation just waiting around to get to your room. Would not recommend dealing with their promos.
They used half-price parking to get us in the door, but it's a scam. We paid $60 upfront just to agree to the discount, and then still got charged $45/day anyway. It actually cost us more in the end. On top of the financial headache, the elevators take forever. You spend a chunk of your vacation just waiting around to get to your room. Would not recommend dealing with their promos.
Luz
Clean room
Virginia
The room was clean and spacious. The amenities were great the only issue I had was the blow dryer it didn’t work very well and smelled burnt. But that’s nothing….we completely enjoyed our stay and the convenience of the location. Would stay there again.
Melody B
We’ve visited Oahu several times, and chose the iconic Ilikai hotel. Location is great- we walked most places far and wide! The check- in staff is welcoming- helpful- fun- and willing to assist in all areas. The concierge was good, but we travel enough to know we need information- not someone trying to sell us a tour, etc.
The facility itself is wonderful! Shops, ice cream, Aroma Coffee shop ( fantastic on all levels), the hotel restaurant is good with a great wait staff and environment. Some of the dishes need extra servings, but overall, 4/5.
The room was ok. What we didn’t like was our room was serviced one time during an 8 day visit- and that was only to dump trash and change the towels. I would have so appreciated daily clean up- along with paper and pencil/pen in the room. The sliding glass door was next to impossible to open/close! The bathroom is quite dated- shower curtain- no place to put any of your own shampoo bottles, hang up a washcloth, etc. inside the shower! There is limited light in the bathroom as well!
Would we stay again, most likely as we don’t spend much time in our room during the day.
Although this hotel has been around for quite some time, with a wonderful history, they do need to update the rooms a bit more!
The facility itself is wonderful! Shops, ice cream, Aroma Coffee shop ( fantastic on all levels), the hotel restaurant is good with a great wait staff and environment. Some of the dishes need extra servings, but overall, 4/5.
The room was ok. What we didn’t like was our room was serviced one time during an 8 day visit- and that was only to dump trash and change the towels. I would have so appreciated daily clean up- along with paper and pencil/pen in the room. The sliding glass door was next to impossible to open/close! The bathroom is quite dated- shower curtain- no place to put any of your own shampoo bottles, hang up a washcloth, etc. inside the shower! There is limited light in the bathroom as well!
Would we stay again, most likely as we don’t spend much time in our room during the day.
Although this hotel has been around for quite some time, with a wonderful history, they do need to update the rooms a bit more!
Rosemarie
This was the best priced hotel I could find in Waikiki for a family of 5. I booked two rooms for our family because we wanted enough space for all of us and it was very useful to have 2 bathrooms. Our rooms were a few doors down from each other, on the same floor. Valet parking was $45 per night (not bad for Waikiki). They had laundry facilities (2 washers and 2 dryers) on the floor. The city view was fine since we were basically in the room just to sleep. The balcony was spacious. The kitchen was useful. It was an easy walk to the lagoon and nearby beach (very convenient for the Friday night fireworks). It is close to the Ala Moana Center (mall) and a 20 minute walk to the middle of Waikiki. I would definitely recommend this hotel to anyone looking for a budget friendly hotel.
Barry Lynn
The location was perfect and the people were very friendly
Zoila
Clean room and kitchen well equipped. Location was perfect
Alejandro
Everything was wonderful!!
Jose Angel
Everything was amazing
Nestor Antonio
Clean room , you have stove and fridge, other than that, was pretty good.
Kenia
The place and location was amazing, I highly recommend it
Michelle
Didn’t realize that this was not a traditional hotel so check in was in a tucked away office. Desk was only manned until 10pm. We arrived just before it closed but the staff was super helpful and waited past 10 pm for me to return the luggage cart. I’m glad I arrived under the wire. Not the most convenient situation for our late arrival.
Kevin Wayne
Clean and spacious room. Parking is very easy but expensive! Didn't care for the timeshare pitch. Overall, the stay was great!
Peter
Much quieter here than it is on the south end of Waikiki Beach. Room and hotel were wonderful. We could happily stay here again.
Malicia
Everything was in walking distance! The customer service was amazing! Carolina and Kent were so awesome and helpful!!
Linh
The room is really old and bad smells. Not clean the whole week, only provided towels and dump trash on Tuesday. No van in bathroom.
Leslie
The room was clean for the most part. We didn’t like that the bed was too high. My toddler had rolled off one night.
The kitchen was useful. Has everything we needed. The Japanese tub was kind of high so have to be careful.
Location was great and walkable to many places. Staff were helpful and friendly.
long stay housekeeping, they only do trash and towels.
The kitchen was useful. Has everything we needed. The Japanese tub was kind of high so have to be careful.
Location was great and walkable to many places. Staff were helpful and friendly.
long stay housekeeping, they only do trash and towels.
Veronica
Everything was wonderful, my family and I were very pleased. Staff was amazing and very helpful with checking in, staying an extra day and checking out. We love it, Mahalo
Rebecca
Loved this place , the convenience, the room was perfect , the staff was helpful and the restaurants near by were delicious . Would come back and book again. The show they do on Friday’s was so much fun and then the Hilton fireworks are right next door. Family with kids you have the lagoon right there *****
Jeanette
one of the best places i've stayed at while in hawaii
Vanessa
Great
Alyssa
You need to know there is not direct beach access from the hotel. There a little walk with a public lagoon. The pools are small and simple. The room we stayed in was dated but clean. balcony had a table and two chairs. Often smelled people smoking marajuana. The air conditioner worked okay. It had a microwave and normal size oven cooktop and fridge and freezer. They is not daily housekeeping- one day a week they remove trash and replace towels- the rest is up to you. You will want to pay the $40 a day for valet because otherwise it’s hard to find parking and you would be walking a distance and with the homeless situation may not be as safe. There was security officers at the entrance at night. The valet staff is very kind but very busy we often waited 10 minutes or more for our car. We otherwise didn’t see any other staff. There is no call ahead for valet. Very close to the Ala Moana beach and shopping center but a large homeless population along the way. There are laundry facilities. An ABC store is on the corner, and a Mc Donald’s. I don’t think I would stay there again. I think there are better places.
Ana
The full kitchen in the room is a genuine advantage, practical, well-equipped, and a real differentiator for longer stays. Housekeeping was consistent and reliable throughout.
The location is excellent. Walkable, with a solid mix of shops, coffee, bars, and patio seating that makes the surrounding area easy to enjoy without needing a car.
The hotel is simply overcrowded. Elevator waits were a recurring frustration, and the pool, tucked into a corner surrounded by brick walls, felt far too small and enclosed for a property with this many guests. Chairs were rarely available, making it difficult to actually use the space even when you wanted to.
Parking was only available via a valet at $45 per day, which sounds convenient, but retrieval consistently took several minutes, which created real scheduling stress on days with booked tours or time-sensitive plans.
The gym also carries a per-use fee of $8. Towels were provided for beach
The location is excellent. Walkable, with a solid mix of shops, coffee, bars, and patio seating that makes the surrounding area easy to enjoy without needing a car.
The hotel is simply overcrowded. Elevator waits were a recurring frustration, and the pool, tucked into a corner surrounded by brick walls, felt far too small and enclosed for a property with this many guests. Chairs were rarely available, making it difficult to actually use the space even when you wanted to.
Parking was only available via a valet at $45 per day, which sounds convenient, but retrieval consistently took several minutes, which created real scheduling stress on days with booked tours or time-sensitive plans.
The gym also carries a per-use fee of $8. Towels were provided for beach
Maree
Rooms are excellent size, with great kitchen. Very nice lobby & outdoor area to enjoy a morning coffee. Great location for walking to the beaches & restaurants. Very noisy on the city side & our TV didn't work. Our second time staying - very good value for money.
Jeremiah Ray
Excellent choice to stay! Very friendly staff and everyone was so helpful! Definitely will be booking again!
Meagen
Great views.
Iuliu
Saw some cockroaches in the kitchen made me sick disgusted.
Thomas
Great place to stay, clean convenient
Thao T
It’s our first time to stay at Marina Waikiki Resort in Ilikai but it’s really good. Nothing to complain about and we will definitely book again when visiting Hawaii
We felt like at home. Thanks again to the staff
We felt like at home. Thanks again to the staff
Justin
Amazing location
Charmain
This room was in a part of the hotel that is not upgraded. Plus it only offers city views on lower floors. It was very noisy outside our 3rd floor room and made it difficult to sleep. Cars, motorcycles, many sirens in the night kept us awake. If you’re going for lower prices this may be for you. The location was good. Near the beach and next to Hilton Hawaiian Village.
Rachel
Air conditioning worked well, staff was very helpful, gym was older equupment but well maintained. Great location and the staff were all extremely helpful and pleasant!
brian
Even better than I expected. When you take a chance on a booking from 4K miles away, you are always unsure. The Ilikai was fantastic. Great location. Great amenities. Close to the beach. Very pleasant surprise.
Pratibha
It’s clean nice room with city view lots of road noise for sure in this one !! But overall staff was nice !!
VICTOR
Kitchen is full equipped, but needs renovations (furniture is old). A/c is cooling excellent 👌, view is amazing. Each floor has a laundry, close to beach. Everything was working well. No complaints 😉
Juliet Lui
Love the location. Love the kitchenette. We stayed here every time we come to Honolulu.
Megan
Yes and yes
Rachel
Great location. Clean rooms, friendly staff, and parking attendants were fast. This was a great hotel for a great price.
Lynn John
The place was clean and ready. The kitchen appliances had the basics and not much else (no hot water maker or waffle iron - but good coffee pot and a basic frying pan)
Fnu
Room like a studio apartment. Kitchen, cutlery, etc. balcony is a great add on. Overall very nice.
Linda
Love love love this property
Miguel Jack
Locations was great and accessible to Hilton lagoon and the beach , it’s quite areas and restaurants all over around. I love the studio and comes with full kitchen. The big lanai and overlooking every Friday fireworks at the lagoon…the valet parking great easy come and go.
Illia
The rooms were very cozy, and the staff was friendly. It was a pleasure to contact them for assistance. The hotel was in a very convenient location, and we had no problems during our stay. When we return to Hawaii, we will definitely consider this hotel for our vacation.
Brian
A
Myrellen
The room was clean and met basic expectations; however, for the nightly rate, the amenities felt limited. Electrical outlets were scarce, clothing storage was minimal, and the room appeared smaller than anticipated. The online images did not accurately reflect the space, as we expected a chair but found only a sofa. Additionally, the quality of the toilet paper was disappointing for a resort-level property.
Laundry facilities were available on my floor, which was convenient; however, the pricing lacked transparency. While the machines indicated a charge of $3.50–$3.75 per load, my account was charged $8.00 for washing and $8.00 for drying. Staff indicated the charges were from a third-party vendor and may be refunded later, though this explanation was unclear. I am waiting to see if the charges are adjusted.
Parking was another challenge. Valet parking is the only option and costs $45 per day, which feels excessive despite being common at similar resorts. The parking area was frequently congested.
Elevator service was slow, with one elevator out of service for the duration of the stay. On departure, the elevator to street level was also out of order, and I was directed to use the stairs.
Overall, the location is excellent and convenient for getting around the island, but the experience did not feel commensurate with the price, and there is room for improvement.
Laundry facilities were available on my floor, which was convenient; however, the pricing lacked transparency. While the machines indicated a charge of $3.50–$3.75 per load, my account was charged $8.00 for washing and $8.00 for drying. Staff indicated the charges were from a third-party vendor and may be refunded later, though this explanation was unclear. I am waiting to see if the charges are adjusted.
Parking was another challenge. Valet parking is the only option and costs $45 per day, which feels excessive despite being common at similar resorts. The parking area was frequently congested.
Elevator service was slow, with one elevator out of service for the duration of the stay. On departure, the elevator to street level was also out of order, and I was directed to use the stairs.
Overall, the location is excellent and convenient for getting around the island, but the experience did not feel commensurate with the price, and there is room for improvement.
Tyson Reed
Horrible all the way around, bed was broken, most electrical outlets didn’t work. Called about the bed never got fixed! Horrible place to stay!!
Brenden
Great place to stay with family! Clean room you will have to pay for parking. Overall great place to stay
Helen
Property was nice & staff was friendly!
Kunal
It’s an older property, it’s a little bit of wall to the main Waikiki beach area, if you don’t mind those things it’s a decent stay..
Robert
Great place
Jack
The room we stayed at wasn’t a hotel it was a time share so she had to clean and get our own things
Natalie
Parking is eother valet or walk far. There is only one elevator from street level to Lobby level and it is for luggage, strollers, wheelchairs, elders, etc. The elevators in general are lacking. 5 elevators for 25 floors, then it went down to 4 because one of them shut down. All in all the hotel staff was amazing, the room was incredible, and its in the perfect location. Good ada accommodation for such an old building but some more options would be great
kristina
awesome hotel, just a convenience area, my go to staycation hotel
Duncan
Parking is never cheap in Waikiki. The laundry was confusing to figure out how to use but we got it to work. The staff was polite and official. The valet parking worked quite well.
Irina
We had a pleasant stay overall and would consider returning. The staff were helpful and accommodating throughout our visit. Our room was clean, spacious, and comfortable, with beds that made for a good night’s sleep.
The location worked well for us. While the hotel isn’t directly on the beach, it’s about a 5–7 minute walk away. There’s also a nice bonus of having good ice cream available on-site.
A few minor drawbacks: the pool is quite small, and city-view rooms can be a bit noisy at times. It didn’t bother me much, but it’s something to keep in mind.
Overall, a solid stay with good service and comfort.
The location worked well for us. While the hotel isn’t directly on the beach, it’s about a 5–7 minute walk away. There’s also a nice bonus of having good ice cream available on-site.
A few minor drawbacks: the pool is quite small, and city-view rooms can be a bit noisy at times. It didn’t bother me much, but it’s something to keep in mind.
Overall, a solid stay with good service and comfort.
Donald
Clean room was quiet and staff was very friendly
Cindy
We didn't use the laundry, it was always busy.
Nicole Jeanette
Yes
Valerie
My husband and I had a fabulous time. Staff very friendly and accommodations were great!
Adelina Ellena
The stay was average. We made great use of the kitchen. Didn’t like how there’s only room service once a week, which meant reusing bath towels. Only one washer and it kept double charging, thankfully the staff credited my bill. Also, there is only Valet parking, which was misleading by Expedia. However, the valet parking for $45 was super convenient.
Susan E.
Staff were friendly and helpful. Decent size room with a fridge, stove and microwave and a short walk to the beach. All things we were looking for!
Jeremy
Great place to stay, like to make my own breakfast in the morning so the stove and fridge was great
3min walk to the beach
3min walk to the beach
Crystal
The suite was very clean but outdated.
Olga Alekseyevna
Great location clean rooms. Very friendly and helpful staff
Kelli Lynn
Nice staff, decent rooms. They only do a towel/trash service every 4 days of your stay. They offer housekeeping at an additional charge. Which means if you want clean sheets after a week you have to pay for that... I get not doing this daily but every 4 days like the trash should be included. Otherwise we've never had a problem here.
Irena
Very nice stuff, good location, very nice place
Aris
I really like the man made beach. It good for my younger kid.
Alain
Lots of shops onsite or nearby. Friendly staff.
The only thing is that it seemed like there was no regular schedule to room clean and towels etc
The only thing is that it seemed like there was no regular schedule to room clean and towels etc
Desiree
The room was very spacious.
Angelina
We loved staying in the your hotel Resort..the room clean and the staff so friendly
Ana
I traveled with my family we had a great time
We arrived super late at the resort due to flight being delayed but they had made the arrangements with the security office to let us in with no issues, the security staff was Very nice & helpful they escorted us to the room and told us to go the office in the morning after we had rested to get the keys for our room, and Shawn was very nice in welcoming us and did the check in the next day, the resort is close to a lot of places including the mall which is about 1/2 a mile away and restaurants and the resort has some nice activities and Hula shows every Friday and live music at the restaurant. The room was very clean and the balcony was very spacious but the rooms need a little more love the curtains need to be updated if it wasn’t because of the curtains I would have given them a 5 star. Overall it was a good experience and I will stay here again
We arrived super late at the resort due to flight being delayed but they had made the arrangements with the security office to let us in with no issues, the security staff was Very nice & helpful they escorted us to the room and told us to go the office in the morning after we had rested to get the keys for our room, and Shawn was very nice in welcoming us and did the check in the next day, the resort is close to a lot of places including the mall which is about 1/2 a mile away and restaurants and the resort has some nice activities and Hula shows every Friday and live music at the restaurant. The room was very clean and the balcony was very spacious but the rooms need a little more love the curtains need to be updated if it wasn’t because of the curtains I would have given them a 5 star. Overall it was a good experience and I will stay here again
Jessica
Spacious and great view
Olena
Perfect
Jessica E
Room, facilities and location are amazing. Thoroughly enjoyed our stay.
Patricia
Excellent location & view of marina. Microwave didn’t work consistently. Outlets, especially for charging phones were inconveniently located (not close to bed). Had to move the television set top box from behind TV to get it to work. Nice overall but attention to detail for daily use while in the room was lacking.
Brock
People were very Friendly, resort was nice and clean. Nice location for family.
Renee Lynn
Clean room
Brittaney
The room smelled like mildew and wet carpet- including the couch and the bedding. The bathroom was dirty and there was rust and hard water stains everywhere and the door wouldn’t open/ close properly. On our check out day, 2 women unlocked and walked into our room WITHOUT knocking TWICE and said “Sorry we were just checking if anyone was still here.” If you want to check, it is common courtesy to knock. My boyfriend and I were half naked. Not to mention this was at 8am and our check out time wasn’t until 10am. Worst place I have ever stayed and wouldn’t recommend to my worst enemy.
Kira
The room was spacious and clean and had many amenities. I also really appreciated that there was no mandatory resort fee which is very rare for all the hotels in the area.
Stuart
Great service and location.
Jacqueline
Second time staying here and will be back
Michael
This was a hotel-in-a-hotel experience, so while we were at the Ilikai, certain rooms on the property are run by a different entity, such as the Waikiki Marina Resort. That said, you would never know it as all of the rooms on the property are identical, i.e., studio mini-suites. Our room looked over Waikiki, which was fine. A/C worked great. Property is a little dated but was priced at the correct P/Q ratio. A great, less expensive alternative to the Hilton property to the SW. Would stay here again.
Location & surroundings
Shell Vacations Club Waikiki Marina at the Ilikai
1777 Ala Moana Boulevard Suite, Honolulu, United States
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Shell Vacations Club Waikiki Marina at the Ilikai
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