Name: Pacific Marina Inn
Address: 2628 Waiwai Loop, Honolulu, Hawaii, 96819, US

6/10

Pleasant

04 Aug 2026

Tania

The staff was wonderful. Unfortunately there was a slow leak of water coming up through the tiles so the ongoing maintenance is a bit behind. Otherwise I was well cared for and it is very good for spending the night near the airport.

8/10

Excellent

03 Aug 2026

Derrick

Your staff is excellent!

8/10

Excellent

03 Aug 2026

Lance

It’s nice and relaxing.staff was friendly and helpful.room could use some work but was okay location was nice easy to get in and out I would stay there again

2/10

Poor

03 Aug 2026

Dayson

Parking is safe.

8/10

Excellent

03 Aug 2026

Sue

Comfortable bed and free shuttle to airport

8/10

Excellent

01 Aug 2026

Jason

Place

10/10

Exceptional

01 Aug 2026

Keith

Parking

8/10

Excellent

30 Jul 2026

MELISSA

The staff were helpful and answered any questions we had. Parking was one of the biggest reasons we chose this location but the room was perfect for our needs. It was clean and convenient, we even swam in the refreshing pool. The A/C in the room was a little loud however, with that, we couldnʻt hear any noises that might have been happening outside. We had a ground level room with easy access to the property and parking. Thereʻs a little store on site that we were able to get supplies to use the laundry facility. We were happy with our stay and I would recommend it to friends and family. Mahalo!

10/10

Exceptional

27 Jul 2026

JOANNA

Staff were the best part! The place was clean and the proximity to airport for an early flight was great.

10/10

Exceptional

27 Jul 2026

Troy

There are places awesome. I love going there. Nice clean facility friendly staff.

10/10

Exceptional

26 Jul 2026

Pat

The shuttle from the airport was convenient. Pool was lovely. Store well stocked. Chinese restaurant nearby good.

4/10

Poor

25 Jul 2026

Susan

The driver who picked us up from the airport didn’t greet us or speak to us. The staff at every level was unfriendly and didn’t pick up our luggage. The restaurant was closed for a week and no restaurants were in walking distance. The free coffee was one step short of cold. Our tv didn’t work.

10/10

Exceptional

25 Jul 2026

Cheryl Lee

Convenience, easy in and out. Bar & Resto within, great place.

4/10

Poor

24 Jul 2026

Bryan

Filthy room

6/10

Pleasant

24 Jul 2026

Allen

The location was amazing, the decor is cute but the place really needs a facelift

10/10

Exceptional

23 Jul 2026

Timothy

Great location close to airport with good 24 hour shuttle. Super helpful staff. Not a resort hotel but it serves its purpose well.

2/10

Poor

23 Jul 2026

Brianne

The staff were friendly. But the location is sketchy and the building is not well maintained at all. Holes in the walls from water damage, bugs, doors that don’t lock. You can easily find much better stays for the same price. These rooms should not be more than $60.

6/10

Pleasant

21 Jul 2026

Moe

My question is why you never gives back my deposit I just saw it thru bank info u guys took my deposit rather than returned it

Self

4/10

Poor

20 Jul 2026

Robert

Staff were helpful, welcoming. Motel room is just old with poor ideas for updates making the rate overpriced for what you get. Airport shuttle might be the best amenity for this motel.

Business Partner

10/10

Exceptional

20 Jul 2026

molly

Simple hotel but friendly staff, comfortable room, free parking which is impossible to find on Oahu! Out of the chaos of Waikiki, this is my favorite hotel to stay when I have business on Oahu.

Partner

10/10

Exceptional

19 Jul 2026

Donall

This Property was conveniently located next to the airport, provided shuttle services For a quick transition to our terminal! Rooms were clean and affordable! Definitely a great spot to relax before our flight!

Family_with_children

10/10

Exceptional

17 Jul 2026

Rodrigo

Very friendly and helpful staff.
This is not a beach resort, it is a very conveniently located hotel near the airport. As long as people keep that in mind, it is a very good place to stay.
Room was very spacious and clean. Bed was very comfortable. AC while a little loud, it kept the room at a very comfortable temperature.
Really no complaints about anything

Partner

2/10

Poor

16 Jul 2026

Broc

Very bad experience hotel was very sketchy nothing like advertised on Expedia I want a refund

10/10

Exceptional

16 Jul 2026

LYNN

Very clean room and amazing staff. Restaurant and bar nearby and well stocked food for purchase.

Self

10/10

Exceptional

15 Jul 2026

Jay

Property did just what I needed for my trip. Close to the airport and the place I needed to be during the day. Would like a little better quality towel and my air conditioner was weak but adequate. I would stay there again

Self

6/10

Pleasant

14 Jul 2026

Kent

Everything was ok

Self

2/10

Poor

13 Jul 2026

Stephen

Left early,,razor blade came flying from toilet paper roll,,no water pressure,,lack of pillows,,strange sounds from outside,,would love a refund,,it was false advertisement to a degree,,you guys ought to check it out, before solicitation for it

Partner

6/10

Pleasant

11 Jul 2026

Roy

The only reason we chose to stay here was for the free airport shuttle because we had 8 luggages and our flight out was the next day. Other than that, we’d never stay here again. Although staff were friendly, this place needs a complete renovation. Beds felt too soft from long use, sink drain did not work properly, blinds didn’t completely conceal inside, 1950s bathroom tiles, etc. What was upsetting was that we were given a number to call for the shuttle upon arrival, and the 808-868-1131 number is to the bar. You need to call the hotel directly. They say to use baggage claim phone but that doesn’t work anymore either. We didn’t have working numbers but a kind airport police officer helped us.

Family_with_children

4/10

Poor

10 Jul 2026

Ethel

Clumps of hair on the bathroom floor. Soapy scum on the floor between the sink and toilet. Itchy sheets. Ceiling fan did not work.

Partner

8/10

Excellent

10 Jul 2026

Laurie

Nothing

Self

10/10

Exceptional

09 Jul 2026

Steven

Awesome place, good WiFi and the shuttle to the airport was super convenient

Self

6/10

Pleasant

07 Jul 2026

Ann

The Asian restaurant was great.

Partner

10/10

Exceptional

07 Jul 2026

Cynthia

Always great to stay here.

Self

6/10

Pleasant

06 Jul 2026

Ronald

I was a bit confused when I got to the room, didn't look like anything on the website, the place was a bit outdated.

It would be a better experience if when I was about to check out I was a cockroach crawl on my shoe and freak me out

Self

10/10

Exceptional

04 Jul 2026

Afaese

Staff very curteous and helpful.

Self

4/10

Poor

04 Jul 2026

Kimberly

The hotel is very old and dilapidated. And she barely worked. Shower area looks filthy. Probably just old. Dried whole entire hotel was very rundown. Hard to tell if it’s clean or not. Staff was very helpful though.

Self

4/10

Poor

04 Jul 2026

Frank

Won't use this hotel again. The shuttle service worked well and the tenders in the bar were nice, that's the good points. Place is really run down and didn't feel comfortable. Our room was by the car park next to the monorail with announcements through the night with lots of noise. Had to switch off the air-conditioning as it was extremely noisy and couldn't leave the fan on without the light being on.

Partner

2/10

Poor

03 Jul 2026

Jody

Staff were rude and one woman was horrible.

Self

4/10

Poor

02 Jul 2026

Tamara

dirty room, hair all over

Self

4/10

Poor

02 Jul 2026

Christian G

Ac to noise, all the noises from street you can hear.

Self

10/10

Exceptional

01 Jul 2026

William

My second stay here. The staff is excellent, the bar and restaurant are on site, reasonably priced and very generous.

Self

4/10

Poor

30 Jun 2026

Anna

the staff were very kind, cleanliness was not the best. great location to airport access

Partner

10/10

Exceptional

29 Jun 2026

Utumoe

Clean room

Self

4/10

Poor

29 Jun 2026

Kawai

Room smelled of mold, fruit flies flying about, door had been pushed in on the bottom creating a large space under the door. The window bled alot of light, I had to hang up the bed sheet to use to block out light from the window. The AC and ventilation had not been cleaned in quite a while. The room keys seemed to give out quite easily if anything else of importance was in the same pocket as it. Room did not feel clean and welcoming.

Self

8/10

Excellent

29 Jun 2026

Thomas

Had an issue with food not being delivered. Not the hotels fault but the staff could have at least not laughed about it

I did not see the humor in the situation as I had to look for an additional place to feed my family at 930 pm

Could have been more professional

4/10

Poor

27 Jun 2026

Tristan

Upon arrival at the hotel, it immediately gives off a different vibe. The Pacific Resort is attached to a Chinese restaurant, and the employees are tucked behind what appears to be bulletproof glass. During check-in, the clerk was incredibly accommodating, even having our rooms ready hours early. Walking to your room is when the fun begins. You pass window A/C units that pour water into overflowing trash cans below, creating a Waimea Falls effect for guests. They also have cats wandering the property to add a wildlife experience.
The rooms have quite a sense of humor, too. They're still going with twin beds, creating a great challenge for you and your significant other to figure out how to fit comfortably. The doors have peepholes, but you can easily tell who's there by simply looking through the gap between the door and the frame. No need to double-check. The bathroom, surprisingly, did work. Was it clean? No. Your feet take on a rather interesting color after walking through it.
Luckily, we had an early flight, so we didn't have to pretend to sleep for long while listening to trains, buses, and the 4:00 a.m. dumpster pickup. We got one more shock after we returned home. My mother realized she had left her San Francisco hoodie in the room. When she contacted the hotel and offered to pay to have it shipped back, they informed her they don't ship forgotten items. Apparently, $665 for a couple of rooms wasn't enough- they also needed a heck of a nice sweater.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Samuel

Nice service

4/10

Poor

25 Jun 2026

Riikka

This is a 2 star hotel at best. It is old and worn and in a desperate need of renovation. Sockets hanging of the walls, furniture all dented and scratched the a/c unit in the room so loud that you can not have it on and get a good night sleep. The corridors are all dirty and look very unkept and uncared for. I would not want to dip my toe in that pool either.....Make sure also that you clarify with the reception about the airport shuttle times as one person tells you one thing, the next one something else. The bar was reasonably priced and the firepit on the courtyard very cozy. That's all this hotel had going for it. The reception staff were all very tired of life but the young guy behind the bar was lovely.

Partner

10/10

Exceptional

23 Jun 2026

Nora

Convenient location near airport with shuttle bus pickup and delivery. Convenience store and restaurant on the property.

Self

10/10

Exceptional

23 Jun 2026

Clifton

The staff is always friendly and helpful. Its not a fancy hotel but it has everything you need.

Partner

8/10

Excellent

21 Jun 2026

Robert

Good location for quick stay before leaving to next island.

Partner

10/10

Exceptional

21 Jun 2026

Agathe

Staff was friendly and helpful.

Self

2/10

Poor

20 Jun 2026

Arthur

I don't recommend this place. The staff is unwelcoming and rude

6/10

Pleasant

20 Jun 2026

Jillian

This room was exactly what I needed, a spot to sleep before my early flight home. Unfortunately the for didn't have a chain or bar lock and I wasn't super confident it was secure. I could hear people talking as they walked by outside, as a solo traveler I was nervous.

Self

6/10

Pleasant

20 Jun 2026

Lisa

Unfortunately the rooms our not as elegant as pictures. Staff was very accommodating with what they had to work with. Place needs a makeover from looking and feeling rundown and outdated

Staff needs a raise to work on those conditions. Just saying…..

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

William

Very convenient to the airport and I can’t say enough about the staff. Very nice bar with a great happy hour and good food.

Self

10/10

Exceptional

15 Jun 2026

Rory

Easy check in. Attentive and helpful front desk folks. Also very friendly..

Family

8/10

Excellent

15 Jun 2026

Kelly

It is a rare check-in, when you’re tired and are just glad to be situated; the staff credits your stay by not charging for early check in; and hours later, finds a room next door for our daughter the same night. Totally unexpected and delightful!

Partner

10/10

Exceptional

13 Jun 2026

Cynthia

Great stay

10/10

Exceptional

13 Jun 2026

Cynthia

I had a great stay and staff was friendly as well.

Self

10/10

Exceptional

13 Jun 2026

Virginia

N/A

Self

4/10

Poor

12 Jun 2026

Pat

Appreciated airport shuttle. Staff was helpful. On site restaurant was convenient,. but...
Property was a bit run down, not updated, not the cleanest.
Had a hard time figuring out how to use the tv, even after getting in person help from staff.
AC worked fine , but not user friendly initially.
Wouldnt stay here again and wouldnt recommend unless you are ok with a 2 star motel.

Self

10/10

Exceptional

09 Jun 2026

Robert

Conveniently located to all areas of interest to me
Quiet

Self

10/10

Exceptional

09 Jun 2026

Kathy

Staff were very friendly and accommodating. Plan to stay there again.

Friends

6/10

Pleasant

08 Jun 2026

MarLayne

Staff was great! Shuttle was great! Property is old and outdated and in an industrial part of town where there is nothing within walking distance.

Family

4/10

Poor

08 Jun 2026

Sesilia

Not clean & supplies not sufficient for 2 guests

Family

2/10

Poor

07 Jun 2026

Josslyn

Staff super nice. Our room was dirty and had a had pitch ringing noise coming from the bathroom the entire night.

Partner

10/10

Exceptional

07 Jun 2026

Virginia

The staff is very friendly

Self

4/10

Poor

05 Jun 2026

Guy

Rooms are really small, TV looked to be at least 20 years old. Water is lukewarm at best. AC is a portable window unit that runs 24/7 to maintain 70 degrees and it is very loud. Back up alarms on trucks from the nearby industrial area start at 4am every morning. Free parking is the one nice perk but other than that I would not recommend.

Self

4/10

Poor

03 Jun 2026

mihran

We liked the fact that it is close to the airport with a great shuttle service every 30min 24 hr/ day. We also liked the Chinese restaurant within the property that had very good service and delicious food.
We didn’t like the fact that the check-in counter agent was very slow in such a simple check in procedure. It gave us the impression that she stalled us hoping to be tipped in order to better accommodate our stay. We ended up getting a very dated unit with a hard to work with A/C that was not adjustable. Either too cold or too hot. She put us in a corner that was noisier than the other units, facing the rail transportation system that every time it passed by it shook the floor making our stay uncomfortable. There was no trash can in the bedroom, and the shower water took at least 6-7 minutes to warm up. The price we paid did not match the value we expected. We were also informed by the agent and also via reviews we saw later that the are is not safe to walk around specially after dark.

Partner

8/10

Excellent

02 Jun 2026

Blaine

I love the staff there, the front desk workers are the best

Partner

10/10

Exceptional

01 Jun 2026

Cindy Lee

The location was perfect for me to get to Kaiser hospital and back. By passed all the City traffic. Worked beautiful for the needs that were important to me.

Self

4/10

Poor

01 Jun 2026

Linda

The property was convenient to the airport with a hotel shuttle. However, instructions of where to meet the shuttle were poor. Outlets in the room were not working. Beds were OK. Renovations are badly needed. Not a place to spend any time. Just get a bed and leave.
The other occupants at the hotel were noisy. Spend a couple bucks more and go to Best Western. If you’re just looking for a night sleep.

Family

8/10

Excellent

01 Jun 2026

Michelle

Room floors were dirty

Partner

10/10

Exceptional

31 May 2026

Kayreen MANASA, HIPPER

The room was clean originally but the knob on the toilet was broken. The AC was noisy. And cleaning was not done when requested. We requested cleaned towel and bathroom cleaned but we returned to towels on our messed up bed and bathroom as it was before we left.

Partner

10/10

Exceptional

31 May 2026

Apelu

Good service

Family_with_children

8/10

Excellent

29 May 2026

Jimmy

Okay

6/10

Pleasant

29 May 2026

Nicole

Despite some rough communication about the airport shuttle, the staff were lovely and helpful. The facility is clean albeit very rundown but that’s kinda the vibe of most of the places that don’t cost an arm and a leg in Hawaii. Very close to the airport and very loud until late at night. I would stay there again if it was just one night transit. Pool was great. Restaurant has a weird vibe.

Self

10/10

Exceptional

28 May 2026

Carol

It was a great place and a great price.

4/10

Poor

26 May 2026

Deborah

The Noise of the staff and others staying at the motel! I was on the ground floor, close to the office. At 5am, male employees (?) were outside speaking very loudly; at night people were outside partying, very loudly, nothing was done about it.
The room had paint peeling over the bathroom sink and around the walls. There was only one small trash can to use.

Self

4/10

Poor

25 May 2026

Tumama

My room was very old, chipped wood separated from the wall. Hand sinks were mold, handles were rusted with white buildup. Door was hard to open, door frame was loose separate from the wall. Paint chips everywhere no room service for the entire stay. Room was very old and poorly maintained.

8/10

Excellent

25 May 2026

Michael

Close to airport that's all I needed

Partner

2/10

Poor

25 May 2026

DEEPAK

If only I could give 0 stars. There was a frickin lizard in the room which traumatized my wife and the staff couldn’t care less. The bed puffed up one side when I sat in the other side lol. I guess you get what you paid for in that aspect but the lizard was a big 🚩. And there’s rust on all the metal structures. I’d run away from this place. We couldn’t spend 5 mins in the room.

Partner

8/10

Excellent

22 May 2026

Jacqueline

Close to the train

Partner

4/10

Poor

21 May 2026

Helen

Honestly I felt scared to be there. Both my drivers were very nice but others did not know hot to make anything easy for me. I don't know how this place got such a high rating. Nobody offered to help me with my luggage. When I checked in they acted like I was bothering them. Totally unfriendly.

I hate to say this but felt like the place was slimy. I would never recommend it or stay there again.

Self

4/10

Poor

18 May 2026

Joan

Very run down and in an industrial area. Blinding light comes through the shutters and the air conditioning is extremely loud. All of the air conditioners leak outside so they have trash buckets to collect water from them. No low setting so we had to un plug it. Soft beds. Really run down motels. Shuttle to airport is great as well as the Chinese restaurant right next door.

Partner

4/10

Poor

18 May 2026

Susanne

The Air conditioning unit 155 was extremely noisy.
The base of the Toilet was very dirty and rusted. There corking at the base of the Toilet needs replacing
The top of the Toilet did not fit properly
The TV was hard to start, I had to have help from the Staff
No Tea or Coffee facilities in the room
The adjacent Restaurant is closed on Monday

Self

10/10

Exceptional

18 May 2026

Sharron

For a two star hotel this place was very decent!

6/10

Pleasant

18 May 2026

GREGORY P

What we like is the low price through Expedia, and the free parking, and free shuttle to the airport. The room had a ceiling fan with a light that was quiet. The wall air conditioner was a little noisy and it automatically turns off and on throughout the night that kept us awake, but it does the job of keeping the room nice and cool. The free coffee and tea in the lobby was nice, but I would rather have the real creamers than just the powdered creamer. The room has a decent mini fridge in the room with a nice wall TV. The room also had a Gideon Bible which we think is important to have to meet the spiritual needs of the guests. There were extra hangers, and free shampoo, conditioner and bath gel. The shower had good pressure and the water temperature worked great. The staff was above average, courteous and helpful. The housekeeping department brought us brand new bath towels upon request. What we did not like were the moldy pillows and very lumpy bed that was uncomfortable and gave us a back ache. The shower faucet was dripping and splashing on the floor.

Business Partner

6/10

Pleasant

17 May 2026

Frances

Fresh and clean room, problem was there is no landline to the front desk or abke to call 911 if necessary.

Family

6/10

Pleasant

16 May 2026

Carol-Ann

Rooms very rundown and dated. Definitely two star.

Partner

4/10

Poor

15 May 2026

Sean

The staff were extremely friendly and the airport free shuttle is amazing. The property is run down, air-conditioner in the room is noisy and makes it hard to sleep. The bedding needs replacing (pillows are lumpy/no quilt just a woolen blanket), blinds don't block sunlight, windows are paper thin and you can hear everything. All of this meant it was hard to sleep at night. Good choice if you just need somewhere to sleep between flights.

Friends_and_family Friends

8/10

Excellent

15 May 2026

STEPHEN

I stayed there many times convenient to the airport and they do have a shuttle It’s an older property quite Spartan but if you’re looking for a high-end property, you might consider staying somewhere downtown

Self

8/10

Excellent

14 May 2026

Angeline

1) shuttle to airport
2) restaurant in front the building
3) 24/hr. convenience store in lobby
4) kama'aina discount code ( ask )
🏨da KiNe😇

Self

10/10

Exceptional

13 May 2026

Robert

It was great

Partner

8/10

Excellent

12 May 2026

Blaine

Perfect and Convenient

Family

10/10

Exceptional

12 May 2026

Katy

The room was clean, comfortable and functional. The staff was extremely nice and helpful. The food at the restaurant next door was fantastic. I will definitely use them again.

Self

10/10

Exceptional

10 May 2026

Clifton

The staff were all so sweet and so helpful. The room was great. Parking gets tight but still overall great.

Partner

8/10

Excellent

10 May 2026

Hilton M.

Parking is free rooms were clean staff was friendly