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Puebla Inn Express
Puebla · Mexico
Calle Hispano Suizas No 44, 11 yesView location
7.8/10Very good645 Reviews
Cleanliness8.2/10 8.2
Service8.2/10 8.2
Comfort7.4/10 7.4
Condition7.6/10 7.6
Location6.4/10 6.4
Neighborhood7.4/10 7.4
Amenities8.2/10 8.2
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Puebla Inn Express
The comfortable Hotel Puebla Inn Express, established in 2008, offers 54 welcoming guest rooms and a pleasant garden with outdoor furniture and free Wi-Fi. Located 4 miles from Puebla's city center and 2. 5 miles from BUAP University, the hotel provides convenient access to key attractions.
Contemporary rooms feature cable TV and private bathrooms with complimentary toiletries; some offer stunning views of Popocatepetl Volcano. Guests can savor Mexican cuisine at the on-site restaurant and utilize the gym and business center.
Additional amenities include a shuttle service to main Puebla attractions and 24-hour front desk and security staff. The hotel is a 20-minute drive from Angelopolis Shopping Mall, 3. 7 miles from the Amparo Museum, 15 minutes from Puebla 2000 Industrial Park, and 25 miles from Hermanos Serdán International Airport.
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Located in Puebla, Puebla Inn Express is in the business district, a 4-minute drive from Puebla Federal Criminal Justice Center and 6 minutes from BUAP Olympic Stadium Park. This hotel is 8.5 mi (13.7 km) from Africam Safari and 4.1 mi (6.6 km) from Puebla Cathedral.
Stay in one of 54 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and portable fans, as well as phones with free local calls.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Planning an event in Puebla? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
11:30 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- A car is not required for transportation to and from this property.
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Special Instructions
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Fee for full breakfast: approximately MXN 100 to 150 for adults, and MXN 100 to 150 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
IMSS General Hospital
1.2 km / 0.7 mi
Puebla Federal Criminal Justice Center
3 km / 1.9 mi
Parque Ecológico Revolución Mexicana
3.1 km / 1.9 mi
Military School of Sergeants
3.1 km / 1.9 mi
Autonomous University of Puebla
3.5 km / 2.2 mi
BUAP Olympic Stadium Park
4 km / 2.5 mi
Plaza Dorada
4.2 km / 2.6 mi
Parque Benito Juárez
4.9 km / 3 mi
Museo de la Memoria Histórica Universitaria
5.9 km / 3.7 mi
Ovando Bridge
6 km / 3.8 mi
Amparo Museum
6.1 km / 3.8 mi
Guardian Angel
6.1 km / 3.8 mi
Bubas Bridge
6.1 km / 3.8 mi
El Parian Market
6.4 km / 4 mi
Callejon del Sapo
6.4 km / 4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2008
- Total number of rooms: 54
- Number of floors (main building): 12
- Double rooms: 24
- Family rooms: 30
- hotel
- American Express
- MasterCard
- Visa
- Visa Electrón
- City centre
- Entertainment Area
Show 40 more facilities & services
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Transfer service
- Secure parking
- Airport Shuttle
- Laundry service
- Medical serviceExtra charge
- 24-hour security
- Smoke detector
- Hotel safe
- Lift access
- Garden
- Terrace
- Concierge
- Gym
- Luggage room
- Dining area: 1
- Clothes dryer
- BBQ facilities
- Grill/BBQ: 1
- Café
- Restaurant
- Non-smoking area
- Smoking areaExtra charge
- Banquet hall
- Conference room: 5
- Meeting room: 4
- Projector
- Business centre
- Audio-visual equipment rental
- Picnic
- Children get free accommodation, meals payable on the spot
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age: 18
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuebla Inn Express
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM GARDEN VIEWFAMILY ROOM • GARDEN VIEWFAM.GV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuebla Inn Express
FAMILY ROOM GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: FAM.GV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE WITH VIEWSTRIPLE • WITH VIEWSTPL.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuebla Inn Express
TRIPLE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: TPL.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuebla Inn Express
FAMILY ROOM TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuebla Inn Express
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE DELUXE QUEEN BEDTRIPLE • DELUXE QUEEN BEDTPL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuebla Inn Express
TRIPLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: TPL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuebla Inn Express
QUADRUPLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARDTPL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuebla Inn Express
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 46 m²DBL.ST
Room overview
Non-smoking room- Room size
- 46 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 3 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- Satellite TV
- Toiletries
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Living room: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuebla Inn Express
DOUBLE STANDARD
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 46 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 3 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Shower
- Satellite TV
- Toiletries
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Living room: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE DELUXETRIPLE • DELUXETPL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuebla Inn Express
TRIPLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TPL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room CITY VIEWRoom • CITY VIEWROO.CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuebla Inn Express
Room CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE QUEEN SIZE BEDTRIPLE • QUEEN SIZE BEDTPL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuebla Inn Express
TRIPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: TPL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuebla Inn Express
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuebla Inn Express
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuebla Inn Express
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuebla Inn Express
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE TWO QUEEN BEDSDOUBLE • DELUXE TWO QUEEN BEDSDBL.2Q-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuebla Inn Express
DOUBLE DELUXE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPuebla Inn Express
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Puebla Inn Express
100
reviews shown
Allen
The breakfast okay, nothing special, and it could have been much fresher. The staff was helpful, the elevators were quite small for wheelchairs, our room was big but a bit shabby, parking was good.
Zyanya
Excelente
Francisc Javier Valenzuela
Nothing unique.
Micaela
The hotel and room were beautiful, and the view was absolutely amazing. However, the location is quite far from the city, and there aren't many stores or amenities nearby. Unfortunately, we had to cancel our reservation after just one night due to this inconvenience. Despite not using the facilities for the remaining days, the hotel has not issued a refund. I hope they reconsider and process the refund for the unused nights.
Roman B
The room was not ready at 3:00. They said it would be ready in 25 minutes but it took much longer to get it ready.
Marco
La ubicación del hotel fue ideal para nuestras actividades, todo el equipo de staff y recepción nos hicieron sentir increíblemente cómodos y nos apoyaron con todas nuestras solicitudes.
Mario
Un buen lugar para hospedarse. Y a buen precio.
FRANCISCO
NO TIENE AIRE ACONDICIONADO, ADEMAS ME CANCELARON LA RESERVA Y TUVE QUE ESPERAR MEDIA HORA A QUE ME RESOLVIERAN EL PROBLEMA MIENTRAS ATENDIAN A OTROS CLIENTES, NO EXISTE EL WIFI EN LAS HABITACIONES HAY QUE BAJAR AL LOBBY PARA PODER TRABAJAR
Ma. Adela Alvarez
I didn’t like how they said they have a restaurant but they only open it if you have a group of people. My mom and aunt couldn’t eat there. They should have put that or notified the customer when you’re trying to book it. I wouldn’t have booked this for the if I knew.
Joseph
It was adequate. Not impressive for the cost.
Marie
Habitacion terriblemente acondicionada
Reservamos la habitacion de 3 camas, habia un lavabo al lado de una cama, un coldador de toallas en un lugar totalmente inadecuado, una silla pegada con tape, TERRIBLE, no esperabamos recibir una habitacion en estas condiciones, este hotel esta overated!
Esperanza
No comprendí como un Hotel así esta en expedia. El elevador es peligroso. No hay desayuno como lo ofrecen. Las habitaciones no tienen clima. La ubicación es pésima. El peor hotel donde me he hospedado.
Sergio
It’s clean and the room was very nice with a flying balcony. No hot water, they let us use a room two floors down to take a hot shower.
It’s very affordable though
I’d stay there again
It’s very affordable though
I’d stay there again
Elizabeth
Excellent place.
Joseph
The staff was excellent. The room could have been cleaner and in better condition.
francisco javier
Gracias a la srita de recepción por su trato y ayuda para accesar a nuestra habitación. En nuestra habitación medicinas que requieren refrigeración. Los blancos de las camas y baños muy limpios! Estacionamiento y acceso muy buenos, área de jardín muy bonita para un evento familiar. MUCHAS GRACIAS!
rocio del alba
Durante el check in todo muy bien, el joven que nos atendió fue muy atento con nosotros. Nuestra habitación muy amplia y limpia. Durante la noche la vista es hermosa. Nos incluyero un desayuno ligero y un rico café. Zona segura, estacionamiento amplio. Agradable para pasarlo en familia.
antonio
The best hotel in the area and great personal ! Lot of space in the rooms and clean restroom
Matilde
The family rooms are excellent when traveling in large groups. We had 4 beds and 2 bathrooms in our room with a great view. The area is very safe and the staff friendly. Great value for the price
Brenda
A room with a view
The view is amazing! The internet did not great if you are on a higher floor but the staff is super nice. Our room did not have a fridge (there was a microwave). I wish I had brought instant coffee. It is in a very nice neighborhood so there is nothing close, but my husband walked down to the OXXO and back up the hill. FYI, No shuttle.
Edgar
En general mi estancia estuvo bien, a secas. Tiene una muy buena ubicación y la vista es magnífica. Las instalaciones requieren mucho mantenimiento. La regadera tiene moho y hay humedad en el techo. El control de la TV no funcionaba bien. Tuve un percance con mi hija de 6 años en el área de recepción, y la actitud de la recepcionista no fue la más comprensiva. Sugiero que modernicen las instalaciones y les den el debido mantenimiento. Esa es su carta de presentación.
Barbara
The room was amazing very large clean and the view was breathtaking.
Javier
Clean
Jose
The view and room space was excellent, but the rooms although spacious, it was outdated and in need of renovation.
Jairo
The hotel was a bit far from the main tourist attractions, but they have complimentary shuttles that go that way and also have shuttles to other attractions as well from the hotel. The hotel itself was very nice with beautiful views and great rooms for a large family. Staff was very friendly and helpful. Will definitely be coming back!!!
martha estela
they no send me, my bill.
Verified traveler
No food!!!
There was NO food, no breakfast, NO COFFEE as advertised. And being in the middle of NOWHERE, this created a problem we did not appreciate.
sandra
Horrible
Everything was bad. Horrible!!!
Ugly
Bad
Dirty
I will never go back. Is nothing compare to the pictures shown in the web page
Ugly
Bad
Dirty
I will never go back. Is nothing compare to the pictures shown in the web page
Verified traveler
Needs new towels, we were issued old torn out towels.
Rosarino
Just don't go there!
The hotel caters more to business travelers (and by this I don't mean business executiveslike). It is located in the Military Zone, a fair distance from downtown Puebla and only accessible by car/taxi. During my first two days I was put in this horrible room. The very dismissive front desk clerk was too busy surfing the internet to provide me with the bare minimum information about the facilities, wifi, etc. Just for context, I am the furthest thing from a high maintenance, royal pain in the neck of traveller. But when I come back to my room, find no glasses, no bottled water and no toilet paper, I flip. I had a very serious conversation with the general manager the next morning (in Spanish) and was switched to a suite on one of the top floors with a great view. I appreciated being taken seriously but it just didn't reverse my overall opinion of the place.
Ana Georgina
Habitacion muy limpia y amplia, muy buena atención por parte del personal
Maria Dolores
la zona tranquila, instalaciones muy bien
Patricia agustina
la ubicacion un poco confusa, pero fuera de eso, todo excelente y con muy buena vista.
Alberto
Esta bonito. Excelente vista.
Pero está en una cerrada, y muy lejos de todo.
Pero está en una cerrada, y muy lejos de todo.
Abel
Fácil acceso, seguro y rápido.
Para viajes de trabajo es perfecto, sin ruidos en las habitaciones
Para viajes de trabajo es perfecto, sin ruidos en las habitaciones
Silvia
La habitación con humedad, sin toallas, nunca contestaron los mensajes no fueron a limpiar la habitación
Esta vez no fue tan agradable la estancia
Esta vez no fue tan agradable la estancia
Silvia
Fue una experiencia no tan agradable
Nos quedamos dos días
Llegamos después de las 5pm y la habitación no estaba lista para entregarla la empezaron a Limpiar en ese momento
No dejaron toallas de baño
Las solicito a recepción el primer día y me dicen que la persona del servicio de limpieza llega a las 10am
Al siguiente día no limpiaron la habitación
El cuarto con olor a humedad sin ventilador
Esta vez no fue tan buena la experiencia.
Nos quedamos dos días
Llegamos después de las 5pm y la habitación no estaba lista para entregarla la empezaron a Limpiar en ese momento
No dejaron toallas de baño
Las solicito a recepción el primer día y me dicen que la persona del servicio de limpieza llega a las 10am
Al siguiente día no limpiaron la habitación
El cuarto con olor a humedad sin ventilador
Esta vez no fue tan buena la experiencia.
Francisco Javier
Excelente propiedad
Luis
Habitación limpia y muy amplia. Baño limpio. Estacionamiento dentro de la propiedad bien.
No consumí alimentos ahí, así que no puedo opinar sobre los mismos.
No consumí alimentos ahí, así que no puedo opinar sobre los mismos.
JOSE GUILLERMO
Sin aire acondicionado, mucho calor
Uriel Saul
Falta aire acondicionado
Isela
Tuve que hacer check in una noche antes porque el hotel está en pésimas condiciones, los elevadores no funcionan, el baño estaba
Francisco Betancourt
El servicio y la disposición de Guadalupe e Iván ah sido de excelencia.
vic
Los utensilios de baño algo descuidados, se dado el portapapeles. De ahí en fuera todo ok
Ivan
Si
Alejandro
bien
Jessica
La habitación muy pequeña, no hay aire acondicionado, y faltan enchufes, es solo para llgar a dormir
Saul
La habitación se veía descuidada, sábanas sucias en mal estado, la habitación no se parece en nada a lo ofertado. No nos acompañaron a nuestra habitación, otros inquilinos consumiendo alcohol afuera con bocinas. Terminé regresando la llave y no me quedé en el hospedaje. Definitivamente no lo recomiendo si viajas en familia.
Eliseo
La habitación muy limpia y amplia.
JEREMIAS
Sería mejor si tuviera un restaurante.
Victor Manuel
La ubicación fue ideal para nuestros planes. Limpieza, amabilidad, desayuno muy bueno
Joaquin Barroso
La regadera está en la habitación, no en el baño! Lleno de centro y sudamericanos.
Ricardo
Es muy antiguo, no tiene bien realizado el aseo, parece un hotel de paso
Ernesto
Buena opción con la relación precio -calidad.
Raul
El desayuno era recalentado. Tardaron más de dos horas después del check-in marcado para darme mi habitación
Marco
El hotel no corresponde a la publicidad, la TV no funcionaba. El día jueves 11 de septiembre llegué al hotel y estuve solamente alrededor de 1 hora con quince minutos (entre registro, subir a la habitación y check out). Cancelé, llené el formato de rembolso. Me dijo la recepcionista que en el transcurso de una semana harían el reembolso y hasta la fecha no lo ha realizado. Me he comunicado a través de llamadas telefónicas, correo electrónico y WhatsApp y nunca me dan solución.
Alexander
Me gusto todo en general!!
Solo el desayuno pensamos que era completo pero solo era café y pan
Solo el desayuno pensamos que era completo pero solo era café y pan
Diana
El personal de la noche atiende un poco hostil, instalaciones buenas un poco austeras, y para entrar se tiene que registrar uno al entrar
Alejandro
Buen servicio a secas siento tiene áreas de oportunidad en las habitaciones y servicio
araceli
esta muy lejos y muy solo aparte no hay transporte no hay lugares sñcercanos para comer esto feo orrible no es recomendable
Sandra Nely
El desayuno sabía que iban a dar café, fruta y pan, pero yo esperaba frutas picadas en un plato con miel, granola, esperaba mi pan tal ves con Mantequilla o mermelada para acompañar y mi cafecito en una taza pero no, me dieron una mini manzana como para niños de kinder, un pan y mi cafe en un vaso se unicel, me he quedado en otros hoteles hasta mas baratos y mi desayuno continental super bien.
El la habitación no habia ni teléfono, los contactos limitados y lejos de la cama, no habia ni shampoo, ni jabón, ni agua de cortesía, fue todo decepcionante, es el primer hotel que me ha tocado asi.
Y las paredes son de tablaroca osea que todo vas a escuchar escuché cuando un bebe estuvo llorando desde las 5pm hasta las 2am entiendo es un bebé pero los papás despues de que el bebé se durmió ellos empezan a platicar y a reír muy fuerte, por las mañanas escuchaba la radio de las señoras del servicio, parecía que estaban dentro de mi habitación, no lo recomiendo para descansar, aparte queda lejos del centro 😔 me arrepiento de haberme quedado en ese hotel. Aparte desde el día uno en mi baño habia un pelo en la pared de la regadera y ese pelo estuvo durante toda mi estancia.
El la habitación no habia ni teléfono, los contactos limitados y lejos de la cama, no habia ni shampoo, ni jabón, ni agua de cortesía, fue todo decepcionante, es el primer hotel que me ha tocado asi.
Y las paredes son de tablaroca osea que todo vas a escuchar escuché cuando un bebe estuvo llorando desde las 5pm hasta las 2am entiendo es un bebé pero los papás despues de que el bebé se durmió ellos empezan a platicar y a reír muy fuerte, por las mañanas escuchaba la radio de las señoras del servicio, parecía que estaban dentro de mi habitación, no lo recomiendo para descansar, aparte queda lejos del centro 😔 me arrepiento de haberme quedado en ese hotel. Aparte desde el día uno en mi baño habia un pelo en la pared de la regadera y ese pelo estuvo durante toda mi estancia.
HUGO
COMPLETAMENTE DIFERENTE A LO QUE SE VE EN LA PAGINA Y LO QUE SE VE AL LLEGAR AL LUGAR, EXPERIENCIA HORRIBLE
Angel
todo ok
Fabian
Completo
Muy bien
Silvia
Muchos baches para llegar
Angel
Todo bien
Jose raul
Sanitario incomodo
Necesita ser remodelado el baño ya que el
Inodoro queda demasiado alto y es muy incómodo
Inodoro queda demasiado alto y es muy incómodo
Paola
No está a la distancia que asegura del zócalo, tampoco el desayuno que promete, la habitación no tiene ni jabón ni aguas en la habitación, todo se tiene que comprar
YATZIRI DESSIREE
Muy agradable la estancia, cómodas las habitaciones.
Rafael
No dan amenidades, el desayuno es un vaso de café y 1 pan las toallas terribles, se nota el hambre por todos lados
Un motel te da mejores servicios
Lástima porque podrían mejorar
Un motel te da mejores servicios
Lástima porque podrían mejorar
YATZIRI DESSIREE
Muy buen lugar para hospedarse, gracias.
Mary Carmen
Al final no me quedé, solicité la devolución, la habitación sucia, nos asignaron una \"habitación familiar\" por él mismo costo porque ya no había habitaciones sencillas, había una cámara en él pasillo de los baños, lo cuál también nos dio desconfianza, las camas sucias, la habitación olía feo.
Sin duda no regresaría y no lo recomiendo.
Sin duda no regresaría y no lo recomiendo.
ABEL
El agua del baño en lanregadera tarda en drenar tantito el gaua de la regadera pero fuera de eso el lugar fue exelente
Edgar
Buen hospedaje, seguro y muy tranquilo, camas muy comodas
Lucero Amairani
Todo está súper increíble, la atención del personal es excelente. Me quedé con un buen sabor de boca 😋
Juan Ignacio
Una excelente ubicación, twrible servicio y limpie
Entiendo que tienen un costo competitivo, pero preferiria oagar mas por un lugar limpio y que funcione la tv, los baños con un olor a orin terrible, los mosquiteros rotos, faltaba una puerta en un clóset, el internet sumamente lento o bien sin funcionar.
Carlos
Mala atención.
Solicité mi facturación y el personal ya no contestó mis mensajes ni llamadas.
Solicité mi facturación y el personal ya no contestó mis mensajes ni llamadas.
Norma
Por el precio si vas a dormir está bien, sin embargo, huele un poco mal, el desayuno que te ofrecen es en unicel!! La recepcionista que me registro con pésima atención!
Jose del
.
Maryfer
Mi reservacion era una habitación con cama matrimonial, me mandaron a un cuartito que parecía mas un cuarto improvisado, tenía una puerta que decía no pasar, la cama era individual no matrimonial como indicaba la publicación, la taza del sanitario ni te puedes sentar bien de lo pegada que esta a la pared, definitivamente horrible elección y por el precio es un robo.
Edna lizet
Estuvo complicada la llegada al hotel porque debes acceder a un fraccionamiento privado pero en general el hotel está bien para ir a descansar, el desayuno no me gusto porque continental se me hizo muy pobre, una fruta, café y un pan dulce, no me encantó pero para descansar está muy bien
Alvaro islas
Está bien por precio y condiciones el personal muy amable el desayuno es el que no cumple
Gabriela
Cerca esta la plaza calera y las personas y las instituciones están muy bien
JOEL
Buen precio
LUCIA maria
El hotel esta muy deyeriorado. Nos toco una habitación familiar que nos hizo sentir inseguros, hay una puerta q daba hacia 2 boiler grandes, parecia q alguien llegaria a esa area en cualquier momento. La puerta del baño muy angosta hay q entrar de lado, ofrecen un desayuno que es un vaso de cafe una pieza de pan dulce y una manzana muy pequeña. No me volveria a hospedar ahi. El hotel tiene una bonita vista, el servicio de chek in el proceso es tradado hay una sola empleada para llenar las papeletas, contestar llamadas etc. No es un buen servicio.
Yadira
Fue complicada la llegada y después de varias horas de viaje se sintió mas pesado
Oswaldo
Amplio y limpio
IGEO
todo esta excelente
Isauro
Todo perfecto la habitacion tenia un problema con la energia electrica , pero solucionaron inmediagamente brindandome otra habitacion.
Luis Aaron
Muy buen trato por parte del personal.
Omar
La atención estuvo bien
Octavio
Costo beneficio está bastante bien
Jose israel
muy buen servicio y exenten atencion
Oswaldo
Amplio y limpio
GILBERTO
Excelente hotel súper seguro
Gabriela
No tan bien, pero tenia lo necesario, me gustó por lo amplio de la habitación y la vista.
Othon
No me respeto la reservation, y a las 9 pm que llegue tuve que ponerme a buscar otros hoteles
angelica
Ofrecen desayuno continental y no había absolutamente nada. No ponen la cantidad de acordé a la cantidad de huéspedes. El precio de la habitación es normal para las condiciones en las que están.
Verified traveler
Falta algo
Tienen bastante área de oportunidad en su servicio de limpieza y camareros, falta algo de mantenimiento en varios detalles del hotel
Maricruz
pesimo
pesimo hotel, para llegar bastante complicado, esta alejado de todo no hay ni siquiera una tienda alrededor, el restaurante no funciona solo en eventos asi es que si quieres comer algo tienes que estar haciendo uso de didi o uber
Location & surroundings
Puebla Inn Express
Calle Hispano Suizas No 44, 11 yes, Puebla, Mexico
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Puebla Inn Express
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