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Mama Shelter Paris West

Paris · France

20 Av. de la Porte de la PlaineView location

9.0/10Excellent325 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort9.2/109.2
Condition9.2/109.2
Amenities8.4/108.4
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mama Shelter Paris West

Equipped with cutting-edge, stylish elements by renowned interior designers Dion & Arles, our 207 rooms are sanctuaries offering guests home comfort when visiting the capital. Enjoy a homemade meal in our 4, 900 sq. ft. restaurant and visit our rooftop with a panoramic view of Paris.

We even have options for your children: children's menu, free breakfast for children under 3 years of age, free baby crib.

Read more about this hotelShow less

With a stay at Mama Shelter Paris West in Paris (15th Arrondissement), you'll be a 1-minute drive from Paris Expo and 8 minutes from Luxembourg Gardens. This hotel is 2.8 mi (4.4 km) from Eiffel Tower and 3.4 mi (5.5 km) from Champs-Élysées.

Stay in one of 207 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

This hotel has 11 meeting rooms available for events.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Green Key (Foundation for Environmental Education) Caters to LGBTQIA+ guests LGBTQIA+ friendly Professional property host/manager Pets allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees) Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: EUR 50 per accommodation, per night
    • A tax is imposed by the city: EUR 5.53 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • This property caters to LGBTQ+ guests.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Paris Expo 0.4 km / 0.2 mi
Rue du Commerce 1.9 km / 1.2 mi
Hopital Europeen Georges Pompidou 2.1 km / 1.3 mi
UNESCO Headquarters 2.9 km / 1.8 mi
Champ de Mars 3 km / 1.9 mi
Tour Montparnasse 3.1 km / 1.9 mi
Seine 3.1 km / 1.9 mi
Cité Internationale Universitaire de Paris 3.3 km / 2 mi
Les Invalides 3.5 km / 2.2 mi
Rue Cler 3.6 km / 2.2 mi
Paris Catacombs 3.6 km / 2.2 mi
Roland Garros Stadium 3.6 km / 2.2 mi
Le Bon Marche 3.7 km / 2.3 mi
Parc des Princes 3.7 km / 2.3 mi
Bois de Boulogne 3.8 km / 2.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 207
  • Number of floors (main building): 8
  • Family rooms: 8
  • Accessible rooms: 6
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
Show 21 more facilities & services
  • Laundry service
  • Launderette
  • Babysitting service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift access
  • Terrace
  • Luggage room
  • Bar
  • Restaurant
  • Meeting room: 9
  • PhotocopierExtra charge
  • Business centre
  • Audio-visual equipment rental
  • Green Key (FEE)
  • LGTBIQ friendly
  • Non-smoking establishment
  • Single-Use Plastic Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Mama Shelter Paris West

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Mama Shelter Paris West

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Mama Shelter Paris West

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDS • 1 Bedroom • 18 m²FAM.2B
    FAMILY ROOM TWO BEDSPhoto unavailable10 photos

    Mama Shelter Paris West

    FAMILY ROOM TWO BEDS

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Room amenities

    • Bathroom: 1
    • Wi-fi
    • 220V power supply

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D

    Photos are not available for this room type.

    Mama Shelter Paris West

    FAMILY ROOM TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Mama Shelter Paris West

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Mama Shelter Paris West

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 18 m²DBL.ST-3
    DOUBLE STANDARDPhoto unavailable11 photos

    Mama Shelter Paris West

    DOUBLE STANDARD

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-3

    Room amenities

    • Wi-fi
    • 220V power supply
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    Mama Shelter Paris West

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Mama Shelter Paris West

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEW TWO BEDSRoom • CITY VIEW TWO BEDSROO.2B-CV

    Photos are not available for this room type.

    Mama Shelter Paris West

    Room CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Mama Shelter Paris West

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Mama Shelter Paris West

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 18 m²FAM.ST-1
    FAMILY ROOM STANDARDPhoto unavailable8 photos

    Mama Shelter Paris West

    FAMILY ROOM STANDARD

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Room amenities

    • 220V power supply
    • Wi-fi
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Mama Shelter Paris West

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Mama Shelter Paris West

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM KING BED NON SMOKINGFAMILY ROOM • KING BED NON SMOKINGFAM.KG-NM

    Photos are not available for this room type.

    Mama Shelter Paris West

    FAMILY ROOM KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Mama Shelter Paris West

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 27 m²DBL.ST-2
    DOUBLE STANDARDPhoto unavailable9 photos

    Mama Shelter Paris West

    DOUBLE STANDARD

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Room amenities

    • Bathroom: 1
    • Wi-fi
    • 220V power supply

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Mama Shelter Paris West

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Mama Shelter Paris West

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 38 m²FAM.ST
    FAMILY ROOM STANDARDPhoto unavailable11 photos

    Mama Shelter Paris West

    FAMILY ROOM STANDARD

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Room amenities

    • Bathroom: 1
    • 220V power supply
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Mama Shelter Paris West

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO KING BEDSFAMILY ROOM • TWO KING BEDSFAM.2K

    Photos are not available for this room type.

    Mama Shelter Paris West

    FAMILY ROOM TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GRANDRoom • GRANDROO.GD

    Photos are not available for this room type.

    Mama Shelter Paris West

    Room GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-2

    Photos are not available for this room type.

    Mama Shelter Paris West

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    Mama Shelter Paris West

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 23 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable12 photos

    Mama Shelter Paris West

    DOUBLE STANDARD

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Bathroom: 1
    • Wi-fi
    • 220V power supply

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Mama Shelter Paris West

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 19 m²TWN.ST
    TWIN STANDARDPhoto unavailable10 photos

    Mama Shelter Paris West

    TWIN STANDARD

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • 220V power supply
    • Wi-fi
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDSQUA.2B

    Photos are not available for this room type.

    Mama Shelter Paris West

    QUADRUPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Mama Shelter Paris West

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BEDFAM.KG

    Photos are not available for this room type.

    Mama Shelter Paris West

    FAMILY ROOM KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Mama Shelter Paris West

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Mama Shelter Paris West

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B-1

    Photos are not available for this room type.

    Mama Shelter Paris West

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Mama Shelter Paris West

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Mama Shelter Paris West

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Mama Shelter Paris West

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Mama Shelter Paris West

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM GRANDFAMILY ROOM • GRANDFAM.GD

    Photos are not available for this room type.

    Mama Shelter Paris West

    FAMILY ROOM GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW QUEEN BEDDOUBLE • CITY VIEW QUEEN BEDDBL.CV-QN

    Photos are not available for this room type.

    Mama Shelter Paris West

    DOUBLE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Mama Shelter Paris West

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Mama Shelter Paris West

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Mama Shelter Paris West

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE GRANDSINGLE • GRANDSGL.GD

    Photos are not available for this room type.

    Mama Shelter Paris West

    SINGLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ONE BEDDOUBLE • ONE BEDDBL.1B

    Photos are not available for this room type.

    Mama Shelter Paris West

    DOUBLE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 18 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable18 photos

    Mama Shelter Paris West

    DOUBLE Accessible

    Room photos

    18 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • 220V power supply
    • Bathroom: 1
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Mama Shelter Paris West

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Mama Shelter Paris West

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-2

    Photos are not available for this room type.

    Mama Shelter Paris West

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Mama Shelter Paris West

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Mama Shelter Paris West

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUBDOUBLE • CLUBDBL.CB

    Photos are not available for this room type.

    Mama Shelter Paris West

    DOUBLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mama Shelter Paris West

9.0
Excellent
325 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
9.2 /10
Amenities
8.4 /10
75 reviews shown
10/10
Exceptional
05 Aug 2026
Nadia J.
If I could give this hotel TEN STARS ..I would!!! Loved my stay here!! Comfortable bed..clean rooms...awesome restaurant..delicious pizza..friendly staff...I could go on and on...
8/10
Excellent
24 Jul 2026
Elena
Comfortable stay, great staff
Business
8/10
Excellent
09 Apr 2026
ONUMAH
Nothing to charge a phone or laptop
Self
6/10
Pleasant
08 Dec 2025
Adam
Room and facilities good.

Staff, uncomfortably rude, especially at breakfast time
Friends_and_family Family
10/10
Exceptional
23 Aug 2025
Lupita

Family of 4

It was very spacious for a family of 4! Loved that it had two bathrooms.
Friends_and_family Family
10/10
Exceptional
26 Jul 2025
Johnny
It. was a short but sweet 2-night stay at this lovely hotel.

I would definitely come back again
Leisure Self
10/10
Exceptional
24 Jun 2025
Lev
I liked it!
6/10
Pleasant
17 Apr 2025
Chad
We were a little disappointed to discover that the property didn’t have working air conditioning. The Wi-Fi was also bad. The property is excellent and easy walking distance to a subway line. Nice quiet neighborhood.
Leisure Partner
10/10
Exceptional
30 Mar 2025
Stephanie Shalene
Comfortable hotel in safe area close to restaurants. Restaurant on site is excellent.
Leisure Family
10/10
Exceptional
18 Feb 2025
ADRIANA
Excelent
8/10
Excellent
04 Nov 2024
Yee Man
We stayed here as we were going to the Expo and it was close to get out of Paris with a car. The heating was too hot in the room, otherwise it was great.
Partner
8/10
Excellent
26 Sep 2024
PHYLLIS
Wifi wasslow
8/10
Excellent
11 Sep 2024
Isobella

50/50 on staff, otherwise a great stay

Nice hotel with a mix of facilities in the room, for example nail file provided but no tea and coffee making facilities. This would be ok if they offered room service but this does not exist. 50% of staff are very good, excellent actually and 50% are useless!
Partner
10/10
Exceptional
15 Aug 2024
Adrimarie
Great stay at Mama Shelter Paris West. No issues whatsoever but I do wish there was a microwave in the room or somewhere to reheat any leftovers :)

Would definitely stay again and recommend it!
Leisure Self
10/10
Exceptional
14 Aug 2024
Morgan
My stay at Mama Shelter Paris West was very nice. The entire team was amazing and I definitely recommend.
Friends_and_family Family
10/10
Exceptional
26 Jul 2024
Brenda
Excellent service in a quiet walkable neighborhood in Paris before the Olympics 2024
Family_with_children
10/10
Exceptional
30 May 2024
Olivia

Great hotel in fab location for tennis

Excellent hotel in lovely location close to Roland Garros!
Friends_and_family Friends
8/10
Excellent
29 Apr 2024
Lisa
Really cool and quirky setting, super spacious room and very clean! Very friendly reception team! Only thing that would have been better would be coffee/tea facilities in the room & someone who knew where a bottle opener was! Check out was at 12 however, we had 5 times where staff knocked and said they needed to clean the room beforehand.
Business_and_leisure Family
10/10
Exceptional
02 Jan 2024
Rebecca
Loved the space and decor, very clean, friendly staff.
Leisure Partner
10/10
Exceptional
03 Oct 2023
Tim

We love Mama!

Love this hotel and will be visiting more Mama Shelters!
Friends_and_family Friends
10/10
Exceptional
01 Oct 2023
SEUNGWOOK
Nice place, but a bit noisy due to the bar.
Business Partner
10/10
Exceptional
07 Aug 2023
Douglas
Central to everything Paris!
Leisure Family
10/10
Exceptional
01 Jul 2023
Timothy
A great chain and uncongested area. About 30 minutes train ride into locations typically visiting as a tourist.
8/10
Excellent
21 May 2023
Marty
It’s ok
Leisure Family
8/10
Excellent
25 Mar 2023
Jil
Convenient location, near the exhibition center.
Very friendly staff.
Good dining options.
But for the price commanded, the in-room amenities are way below expectations, not even a bottle of water, just one tiny hand soap.
Business Partner
4/10
Poor
28 Feb 2023
John
A bit dirty, food on the walls when we arrived.
Slightly shabby and tacky room fittings.
Light switch by the bed was very hot to touch - sure that’s not safe.
No facilities to make a cup of tea.
Very expensive for what it was.
Business_and_leisure
10/10
Exceptional
06 Nov 2022
Meredith
Great hotel
Business_and_leisure Partner
10/10
Exceptional
10 Oct 2022
Shirin
Great friendly responsive staff! Great atmosphere at the hotel
Friends_and_family Friends
10/10
Exceptional
01 Sep 2022
Chelsea
Super hip! Comfy beds.
Business Friends
10/10
Exceptional
23 Jul 2022
Aude

Great hotel

Really enjoyed our stay here. Good sized room, clean and bright. Enjoyed the focus on eco friendliness as well as the roof top restaurant and good, diverse breakfast buffet. Well done accor group
Business Partner
10/10
Exceptional
19 Jul 2022
Nathan

Great time in Paris

This hotel was absolutely amazing. The staff was outstanding. The rooms were clean and updated. It is close to everything. The waiters and waitress are outstanding and professional. There are laundry facilities that the you can use. The Breakfast was great. The roof top resturant had a great view of the Eiffel Tower.
Business Family
10/10
Exceptional
18 Nov 2021
Christopher

Great hotel but bad location. Amazing breakfast.

Highlight was the breakfast for me: they’re is a juicer where you can make your juice from any of the available fruits and vegetables. There are also a lot of varieties when it comes to hot and cold foods. The rooms are relatively small, but are very clean and the bedsheets are great. Unfortunately the location is not the best one and it takes a lot of time to get almost anywhere in Paris. I would recommend staying here if you have business to do close by. Even though I really enjoyed my stay, I would not stay here again because of the location.

The Metro is approximately eight minutes walking away and it takes a lot of stations to get into the centre or any central location.
Business
10/10
Exceptional
09 Oct 2021
Yasmina
Awesome hotel great customer service great amenities ! Will be back
Leisure Partner
10/10
Exceptional
30 Sep 2021
Mark

Loved it!

First time at this hotel, normally stay at mama shelter in the east of Paris, we loved this hotel! Amazing staff great atmosphere, the rooms were light and spacious.
Partner
2/10
Poor
20 Jul 2020
Kaitlyn
I booked this room in January, pre-Covid and pre borders closing. I contacted them to discuss a refund or some sort of accommodation since my flights were cancelled and the borders were closed for travel - they did not respond and charged me in full regardless. Given the world pandemic, this is a ridiculous stance for them to take and I will not be recommending them or rebooking when I finally make it to Paris.
Leisure Family
10/10
Exceptional
12 Feb 2020
Nick

Great hotel

Impressed with the hotel - very comfy bed and bedding. The bar was great and the food in the restaurant was excellent.
Business
10/10
Exceptional
20 Jul 2026
Anneli
Vackert boende med mycket hög servicenivå och underbar frukostbuffé
Friends_and_family Family
10/10
Exceptional
17 Jul 2026
Nicky
We verbleven in de XXL familiekamer. Alles tip top in orde en proper.
Ook heel lekker en uitgebreid ontbijt.
Één keer gaan eten in de rooftop bar, zeer lekkere pizza´s.
Family_with_children
8/10
Excellent
05 Jul 2026
Carsten B
Xxxxxxxxxxxxxxxxxxxxxxxxxx
Business
10/10
Exceptional
01 Jul 2026
ANNICK
Tout était parfait merci beaucoup
Partner
10/10
Exceptional
27 Jun 2026
Gabriele
Très belle chambre propre, biens insonorisé et avec de la literie de qualité , petit dej copieux
Partner
10/10
Exceptional
25 Jun 2026
Jean Guy
Tout était parfait
Chambre propre et spacieuse
Partner
10/10
Exceptional
27 May 2026
Christophe
Très bien situé et très bonne literie
Business
10/10
Exceptional
24 May 2026
Thiery
très contents, le personnel faisait le maximum
Partner
10/10
Exceptional
12 May 2026
Christophe
Très bien placé et belle literie.
Business
10/10
Exceptional
29 Mar 2026
Vincent
Excellent accueil et top
Confort
Friends_and_family Family
10/10
Exceptional
10 Mar 2026
Christophe
Parfait
4/10
Poor
02 Jan 2026
Eric
Bonjour,
pas de produit dans les récipient pour ce laver
salle de bain décevant
petit déjeuner très decevant
Friends_and_family Family
2/10
Poor
27 Dec 2025
Kheira
Nous avons séjourné une nuit et avons payé le petit déjeuner lors de la réservation. Qu’elle fut notre surprise quand on arrive à la salle du petit déjeuner où aucune table n’était libre, pas de pain, ni de jus, ni de couvert disponibles et faire une queue pour avoir un café !!
Je signale qu’il était 10h pour un service devant se terminer à 11h.
Nous signalons cela au personnel faisant le service du petit déjeuner… aucune réponse à part l’excuse qu’il y a du monde et donc plus de choses à manger!!
Nous signalons cela au personnel de l’accueil lors de notre départ, pour demander un remboursement des petits déjeuner payées sans pouvoir accéder au petit déjeuner… la réaction de la réceptionniste était odieuse ! Inacceptable surtout envers une autre cliente qui est venue se plaindre que les 5 membres de la famille n’ont pas pu bénéficier du petit déjeuner et qu’elle ne va pas payé un repas pas pris!
La réceptionniste était irrespectueuse envers nous et envers l’autre cliente et comme réponse à notre demande: impossible de vous rembourser… vous pouvez contacter le responsable par mail.

Juste horrible comme expérience!
Friends_and_family Friends
8/10
Excellent
07 Dec 2025
Olivier
Très belle endroit.
Partner
8/10
Excellent
28 Nov 2025
BEATRICE
L’accueil et le service au restaurant nickel
Par contre pas de chance, eau froide pour la douche du matin ! Panne générale et aucun dédommagement ou geste commercial… c’est dommage
Business
4/10
Poor
28 Nov 2025
Philippe
Je réserverai mes remarques détaillées à la direction de l’hôtel. Toutefois, après avoir longtemps été un client convaincu par l’esprit “cool” de la marque, je suis aujourd’hui profondément déçu par le laisser-aller de cet établissement.
Business
8/10
Excellent
25 Nov 2025
LISA NADINE
Personnels pro.

Mais pas de telecommande pour la tele dans la chambre et personne ne m'en a trouvé une...
Pas de bouteille d'eau non plus
Business
8/10
Excellent
17 Nov 2025
LISA NADINE
TOP
Business
10/10
Exceptional
17 Nov 2025
Laurent
Chambre spacieuse et belle deco
Partner
8/10
Excellent
18 Oct 2025
Paul
Nice stay
Leisure
8/10
Excellent
27 Sep 2025
Bernard
Il n'y a pas grand chose à faire à pied aux alentours. Nous allions à Paris Expo qui est juste à côté donc il était très bien situé pour notre visite.
Il y a aussi le Parking P6 juste à côté où l'hôtel propose une réduction de 50% sur le prix.
Le personnel d'accueil est assez jeune mais à l'air blasé et peut enthousiaste. Peut mieux faire pour accueillir des visiteurs qui ont fait un long voyage pour arriver jusqu'à eux.
8/10
Excellent
17 Aug 2025
Benjamin
Wir hatten einen schönen Aufenthalt bei Mama Shelter. Das Hotelkonzept ist modern und hip und die Zimmer sind toll eingerichtet. Wir hatten mit Kleinkind das XXL Zimmer im 7. Stock mit grandioser Aussicht. Das Bett sollte allerdings ausgetauscht werden, da es bei jeder kleinsten Bewegung so laut quietscht, dass man davon aufwacht und die Matratzen sind etwas durchgelegen. Das Sofabett hingegen war top! Die Auswahl beim Frühstück ist üppig, es werden Crêpes frisch zubereitet und besondere Kaffespezialitäten gibt es kostenlos dazu. Die Ausgangslage zur Autobahn ist gut und man kann mit 50% Discount im Parkhaus nebenan parken. Wir würden jederzeit wiederkommen!
Leisure Family_with_children
10/10
Exceptional
28 Jul 2025
JEAN
Super
Leisure Partner
10/10
Exceptional
16 Jul 2025
Paola andrea
Todo excelente
Friends_and_family Friends
2/10
Poor
15 Jun 2025
Lina
Accueil de l arrive top ! Très pro !

Chek out catastrophique une personne à l accueil qui dénigre son collègue … pas très pro
6/10
Pleasant
08 Jun 2025
Gabriele

Amelieuration à prévoir

Sejour d’une nuit, j’ai eu une chambre pour des personnes avec un handicap et du coup la salle de bain se prêter pas à une personne sans problème de moteicité ( salle de bain sourtout douche pas convenable )
Pas de rangement dans la chambre ( tiroirs armoir) , personel au check in pas souriant ( fille) personel au restaurant bar très qualifié mais faudrai éviter de parler devant les clients des problèmes de travail ou personnels
Self
10/10
Exceptional
02 Jun 2025
Pascal
Séjour entre amis.
Bien situé, roof top très agréable.
L établissement est propre et chambres confortables.
Friends_and_family Friends
8/10
Excellent
01 Jun 2025
Bart
/
Friends_and_family Family
8/10
Excellent
03 May 2025
Laurent

Une expérience…

Séjour en famille
Pas de room service, pas de gel douche mais un petit savon !?!
Une expérience…
Mais personnellement je préfère le service du NOVOTEL (qui fait parti du même groupe)
Friends_and_family Family
10/10
Exceptional
02 May 2025
Lina
Top
10/10
Exceptional
23 Feb 2025
Arnaud

Très bon rapport Qualité-Prix !

Très bon rapport Qualité-Prix ! Un des ''boutique-Hotels'' les mieux du marché !
Partner
10/10
Exceptional
15 Feb 2025
Bernard

Excellent séjour

Séjour parfait. Chambre très confortable et silencieuse. Petit déjeuner buffet excellent avec des produits frais. Un Rooftop avec restaurant italien excellent. Nous reviendrons
Partner
10/10
Exceptional
24 Jan 2025
Eve

Très bien

Je séjourne dans cet hôtel dès que j’ai un salon. Le rapport qualité prix (pour Paris) est bon. Le petit déjeuner est top. Les chambres sont spacieuses (pour Paris) et très correctes. Je recommande +++
Business
6/10
Pleasant
19 Jan 2025
Line

Middelmådigt

Stort værelse. Ingen støj. Dårligt wifi.Tom minibar, ingen vand eller kaffe på værelset. Restauranten middelmådig (den i underetagen). Maden bliver serveret på flotte træbrætter men det bliver maden ikke bedre af. Slatne pomfritter og kedelig kylling.
Business
10/10
Exceptional
07 Jan 2025
Gregory

Hôtel de qualité

Bon hôtel, chambres bien agencées et au calme. Literie confortable. Petit déjeuner un peu cher.
Friends_and_family Friends
4/10
Poor
05 Jan 2025
ARMELLE

GRande decption

Malheureusement grande deception , un service client deplorable site à des demande d'explication de fonctionnement , un petit dejeuner à 29 euros qui 'en vaut pas la peine , des insonorisation entre les chambre inexistante
Partner
4/10
Poor
01 Jan 2025
Verified traveler

Rapport qualité prix décevant

Chambre sans bouilloire! Pas de gel douche! Lit 160cm c'est pas un king size !
Pas de prise électrique à proximité du lit !!!
Mur en béton direct ' c est plus une économie que de la décoration moderne !
Pas d'espace autour du lit
Les 18 M2 c est tout compris avec la salle d'eau ! Éviers dans la chambre !!
Partner
6/10
Pleasant
10 Dec 2024
olivier

Déçu

Séjour tout de même agréable grâce au restaurant mais très déçu de ce Mama sur la Chambre et les services Proposés ...
Des fils électriques appararants , pas de gel douche dans la salle de bain , pas de mouchoir en papier , une machine expresso mais pas de dosette , une bouilloire mais pas de sachet de thé .... Bref du grand niveau à 350€ la nuit
Partner
10/10
Exceptional
09 Dec 2024
LAURENT
Idéal pour un salon Porte de Versailles
Business

Location & surroundings

Mama Shelter Paris West
20 Av. de la Porte de la Plaine, Paris, France

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Mama Shelter Paris West

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