Aqua Blue Hotel

United States , Newport - RI
Narragansett, 1 Beach Street
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100 reviews shown

6/10

Pleasant

10 Mar 2026

Jennifer

Beautiful area to stay and ocean is right there. However, I was disappointed in the room. It had a smell of mold and

6/10

Pleasant

22 Feb 2026

KEITH

Room is fine and staff is courteous but it’s an Oceanside spot so it’s not ahi end spot. It’s location and convenience so get in and get out. Bare bones

Partner

2/10

Poor

17 Feb 2026

Gabe

The room is a scam, false advertisement, sa

8/10

Excellent

17 Feb 2026

Jill

Great place near the ocean. Needs some updating but it was clean

Partner

10/10

Exceptional

16 Feb 2026

John

Great location, comfortable beds, spacious room with ocean view

Leisure Partner

10/10

Exceptional

15 Feb 2026

Paula

Great ocean view

10/10

Exceptional

03 Jan 2026

jen

Very cool place ! Love the floors

Partner

2/10

Poor

29 Dec 2025

Dominga

This hotel is the worst we have stayed in. I wish I had read the yelp reviews before I booked. It needs so much work. Our television did not work. The front desk women was kind and tried to fix it to no avail. They did offer us the room next door but by that time, we had already unpacked and put our belongings away.It was Christmas Day so we knew that no one would be able to fix it but for the next couple of days, it still was not fixed. The bedside lamp did not work. We did mention it to front desk but was never fixed. The door under sink (where trashcan was stored) did not close. My husband turned the faucet on and BLACK water came out. It had not been used in awhile , apparently. We asked if there was a restaurant and they said that it was being overhauled. No coffee in lobby.
It was so strange that we were the only guests at the hotel, only car in parking lot! We ended up leaving and staying at a family member’s home. So disappointed. It was like they were going to be going out of business and obviously did not care about any part of the hotel!

Partner

10/10

Exceptional

20 Dec 2025

Jailene

Friendly staff, clean room and beautiful view to the ocean.

Leisure Partner

6/10

Pleasant

30 Nov 2025

Vaibhav

The location is excellent! Staff is really good and welcoming.
But the condition of room was not great. We had booked an ADA room for a person in wheelchair.
In the bathroom the space between the toilet and wall was so narrow that the shower could bot even be reached. The sink was high almost at face level making it almost not usable.
Overall the condition of the hotel and its amenities seem to be in desparate need of some long due maintenence.

Leisure Family

8/10

Excellent

29 Nov 2025

Susan and Al

The location is amazing, the room very clean. We loved that there was hot coffee in the Lobby this morning. We regretted the old carpeting in the hallways, and imagine this will be updated soon!

10/10

Exceptional

28 Nov 2025

Vaux

Staff was great room was nice and clean -overall a very nice experience. Will stay there again.

2/10

Poor

28 Nov 2025

AMANDA

It was dirty dirty dirty!!! Never be back wish i could have my money back.

Leisure Partner

8/10

Excellent

23 Nov 2025

Melissa

Staff were very friendly and helpful.
Room was clean and comfortable.

Leisure Partner

6/10

Pleasant

16 Nov 2025

JOHN

The tv remote had issue after issue. Manager came to room to try and help. We had to control manually by standing at tv. The smell of cleaning bleach is so strong when you got off the 3rd floor elevator. It was almost as strong as the smell of marijuana coming from the rooms on our floor. Keys were inactivated a day early, which lead to another trip to front desk. Lots of noise on patios late night. This place needs some TLC…quickly. I would look elsewhere.

Leisure Partner

6/10

Pleasant

10 Nov 2025

Nancy

Had to ask for clean towels, due to a technical issue key cards had to be reset, also were told couldn’t be given coffee pods due to a switch in coffee makers in room?? Just annoying stuff really but overall nice clean and quiet

8/10

Excellent

09 Nov 2025

Jane

Clean rooms
Helpful staff

Leisure Family

8/10

Excellent

04 Nov 2025

Kathleen

Nice staff

Friends_and_family Family

10/10

Exceptional

04 Nov 2025

Heather

Excellent Hotel, awesome views, great staff, and all around perfect Hotel⭐️⭐️⭐️⭐️⭐️

Leisure Partner

2/10

Poor

01 Nov 2025

Allison

Do not stay here, this hotel stinks of must, mold and mildew. It is so rundown.

Friends_and_family Family

10/10

Exceptional

31 Oct 2025

Traci

Room was clean and spacious. Great location.

Friends_and_family Family

8/10

Excellent

31 Oct 2025

Jill

We has a street lever view we were right next pool.

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

Lacey

Beautiful views

Beautiful views and very comfortable nicely decorated room large room. We loved watching the storm on the ocean from the covered balcony.

Friends_and_family Family

8/10

Excellent

26 Oct 2025

Kevin

Great views. Friendly staff.

Partner

10/10

Exceptional

26 Oct 2025

Jim

It was great

Leisure Family

4/10

Poor

26 Oct 2025

Mark

They called me the night before we arrived and tried to cancel my room because of some door lock issues. I told them to get the manager to call me back ASAP. Upon arrival the front door person was eating dinner and I felt like I was bothering her. Got locked out of our room because the reader was not working. The pool and hot tub were also closed. Ridiculous the way the hospitality industry is today. At check out they said nothing to me. Not even how was your stay sir? Find something else in the area.

Family

8/10

Excellent

26 Oct 2025

Chris

Overall a good stay

Leisure Partner

10/10

Exceptional

25 Oct 2025

KEITH

Great convenient spot

Business_and_leisure Family

8/10

Excellent

25 Oct 2025

Diane

The hotel was clean and comfortable.

10/10

Exceptional

24 Oct 2025

Laura

Disappointed that indoor pool isnt ioen

Leisure Family

4/10

Poor

24 Oct 2025

Lada

Great location, right across from beach but hotel needs update. Staff is really very nice & helpful. Only stayed one night. A/C & heat controlled by a wall unit. When turned out, smelled horribly. Great location, right across from beach but hotel needs update.

Friends_and_family Friends

6/10

Pleasant

23 Oct 2025

Jessica

Staff was friendly but hotel is in desperate need of updating. Stained carpet, shipped paint on walls, lightbulbs burned out, the list goes on.

Friends_and_family Family

8/10

Excellent

21 Oct 2025

Angela

Clean room, friendly staff. Convenient to beach and restaurants.

Leisure Partner

8/10

Excellent

20 Oct 2025

Sandy

I had an excellent experience at Aqua Blue. From the moment I arrived, the staff was warm, welcoming, and genuinely helpful. The check-in process was quick and easy, and my room was spotless, comfortable, and beautifully maintained.

The attention to detail really stood out. The location was perfect, close to [mention local attraction or area], yet quiet enough to relax at the end of the day.

Business_and_leisure Family

4/10

Poor

19 Oct 2025

Jenny

Hotel was okay. Good for short term stays. A little bit outdated with old elevators.

Leisure Partner

8/10

Excellent

19 Oct 2025

Brett

For the price there is very good value in this hotel.

Leisure Partner

6/10

Pleasant

19 Oct 2025

Todd

Towel hooks in bath room: one was missing and the other was broken. Exterior of the building appears very run down. Rug in room wasn’t in good shape.

Leisure Partner

4/10

Poor

19 Oct 2025

Ecaterina

Hotel really needs a deep clean.

Family

10/10

Exceptional

14 Oct 2025

Tina

Great view great Staff. Had such a great time

Leisure Family

2/10

Poor

12 Oct 2025

Edward

Building is very dirty and lack of upkeep. They are just bleeding- overcharging customers for a one star hotel. Motel 6 or Motel 8 should buy 3 acres next to it and give them some competition.

Leisure Partner

8/10

Excellent

12 Oct 2025

Marielle

The room and hotel were clean, however, there could be some updates within the room and the hotel. Our bathroom and room had no where to hang our towels. It looked like there was a towel hook on the door at one point, but just two holes in the door. Some stains on the carpets within the rooms and hallways, but overall the room was spacious, clean and comfortable. The balcony was nice to be able to get fresh are, but also could be updated or a chair out on the deck.

Leisure Partner

10/10

Exceptional

11 Oct 2025

Anjanette

8/10

Excellent

09 Oct 2025

Robert

Convenient location in downtown Narragansett across street from Town Beach. Room and facilities just fine, but could use an upgrade, if only new carpets. Bed is comfortable.

Business_and_leisure Partner

10/10

Exceptional

06 Oct 2025

Mark

Great view and place.

Friends_and_family Family

2/10

Poor

06 Oct 2025

Charleen

The location so close to the beach is great but had a horrible experience at the hotel. They cancelled my reservation 1 hour after I \"checked in\" early and told me to come back and get my key in \"an hour or two\", as I was walking back to get my key I received an email from the hotel telling me they \"had overbooked the hotel\" and didn't have a room for me. Unfortunate as I was in a road race the next morning and the rest of the town was likewise booked up! A mess---their conciliatory offer was a substandard room with \"no shade\" and \"a broken air conditioner\" (they forgot to mention it also had no screen so opening the window was a little dicey). Needlesss to say, I cooked overnight, slept poorly due to traffic noise with the open window, ran the race and ditched the hotel the next morning. AVOID THIS HOTEL AT ALL COSTS.

Leisure Self

10/10

Exceptional

06 Oct 2025

Joana

Parking was easy and convenient.

Leisure Friends

6/10

Pleasant

29 Sep 2025

kelly

Location is fantastic, but the hotel itself suffers from extreme neglect.

Friends_and_family Family

2/10

Poor

28 Sep 2025

Brian danya

Need a call from the manager

Leisure Friends

4/10

Poor

28 Sep 2025

Frank P

Find another alternative

Arrived on a Friday. Lobby was decent, apeared like it was recently refreshed. Up the elevator, it was gross with liquid drips down the walls. Up to the room. The smell of fabuloso permiating the air. The walls are all marked up from people hitting the wall. Into the room and the rug was dated, stained and a few burn marks next to the slider door. Bed made perfectly and clean. A better start. Can't close the bathroom door at alll. Like it won't fit. Door frames gross and could use pain or even a wipe. The towel rack falling off the wall. The bathroom was adequate and maybe had a refresh 5 years ago. Tv small but adequate too. Never got room service and had to go to lobby desk to ask for more towels. Was told to put the sign in the door for service. There were no signs on any doors. Rusty old a/c that was loud and cycling constant. Great location but spent more on the sign and not in rooms.

Partner

4/10

Poor

26 Sep 2025

Courtney

Ocean view is quite misleading. Property not as described. Despite progress updates on webpage, amenities (pool etc) were not available AND were not actively being worked on. Walls are paper thin and staff is unfriendly.

Leisure Partner

10/10

Exceptional

24 Sep 2025

Catherine

Great staff!

Leisure Family

8/10

Excellent

23 Sep 2025

Nicole

Our stay was excellent. Easy check in. Property is in a great location.
May want to think about black out curtains on the windows!

Leisure Partner

10/10

Exceptional

18 Sep 2025

Scott

Everything about the property was great

Leisure Family

6/10

Pleasant

15 Sep 2025

Michael

The hotel is really close to the beach and some good restaurants. The hotel itself ia a bit run down. But the room was clean and the bed was comfy. The staff does what they can and everyone is super friendly and helpful.

Leisure Partner

6/10

Pleasant

13 Sep 2025

Gorette

I didn’t like the fact that the prosperty was paticly empty because of the season. And i asked for an ocen view.and they turned me down. I would agree with you if it was a busy time of the year. That being said i was celebrating 49 years of marriage with my best friend. It would of been nice to up grade us .That would of been points for the for the prosperty. Please fix the jacuzzi we paid to use it and it was broke. Was told by employ that it was to much to fix it. Sorry very disappointed.

2/10

Poor

08 Sep 2025

Marisa

I would not recommend staying here. The reviews are true- the first room we were given was dirty with used soap and towels in the bathroom. Stains on the furniture. Smoke detector hanging out of the ceiling. The second room smelled incredibly strongly like cleaning solution, I wanted to open the windows but there are no screens. The staff at the front desk messed up our key fobs 5 times so we had to keep going up and down the elevator to ask them to let us in. We only stayed one night, we were supposed to stay two nights. It’s disappointing because the location is great. But the owner clearly does not care about the property.

10/10

Exceptional

08 Sep 2025

Christopher

Good location

2/10

Poor

02 Sep 2025

Thomas

The hotel was desolate. They gave us a cheaper room than paid for until we brought it to their attention. We paid for a whirlpool tub in out room and they gave us a handicapped walk in shower then moved us upon complaining. The pool was FILTHY, no filter working, the pool heater was not working and the temp was 65 degrees. the hot tub was broken and tarped. We called the day before to confirm and NEVER told of these conditions. I’ve requested 2xfor mgmt to call they never did.

Leisure Family_with_children

8/10

Excellent

02 Sep 2025

Anne

Acceptable, but needs some TLC and upgrades

Overall, the hotel was acceptable. The room itself was clean with the exception of spots on the carpeting. Also, carpets in the hallways and stairwells were dirty. The place seems like it was charming at one time, but needs a lot of TLC and upgrades to bring it back up the that charm.

Partner

8/10

Excellent

02 Sep 2025

Andrea

Good location for a reasonable price.

Room was comfortable and clean.

Friends_and_family Family

10/10

Exceptional

31 Aug 2025

Erin

My stay was perfect. Even though Expedia didn't provide a real oceanfront (instead a sliver of a view), the staff and location more than made up for it. Plus there's a great communal deck with awesome view of ocean and beach. The staff were terrific. When I had my car window smashed in while in Providence, the maintenance guy cleaned it all up. Front desk women (Cassandra and Donna) were friendly and also helpful all around. Great stay. Plan on returning.

Leisure Self

8/10

Excellent

29 Aug 2025

Jill

It was very nice

Leisure Self

8/10

Excellent

28 Aug 2025

Deanne

The location was perfect. The rooms need updating for the price that is charged. We will be back to stay again but the hotel needs some T.L.C.

6/10

Pleasant

26 Aug 2025

Margaret

Half the lights in our room didn’t come on, the toilet ran all night, the window casing was loose and banged all night, the carpet felt “moist” and the worst was there were blood droplets in the hallway by the elevator in the evening and they were still there the next morning!

2/10

Poor

25 Aug 2025

Jacob

Dirty hotel stuck in 1980

Room was dirty, mold on the window, smoke alarm needed new batteries and when the front desk was notified they made us change the batteries not a staff member. Then at 3 AM the batteries provided by the front desk died and the alarm proceeded to go off. After going back to the front desk the answer was “yank at the cords”

Weird vibe, could be a nice hotel but it’s definitely seen much better days. Save your money and rent near another RI beach

Partner

4/10

Poor

25 Aug 2025

Verified traveler

Services and Rebate promised NOT delivered

They advertise on their site that they have a pool, hot tub, snack bar and deli. There was no snack bar or deli at all.The pool and hot tub were what we booked it for, for our granddaughters, mostly, staying with us. Well, the hot tub broke 5 days before we checked in. We weren't informed. I can see that things break and parts take awhile to get for hot tubs. But, inform someone ahead of time.
The pool was closed also when we were there. A hot tub being broken should not effect the pool, closing it also. They day we checked out, they told us the pool was now open. Thanks a lot, not, as we were checking out you tell us the pool we now can't use is open?
The rooms were huge and clean, but the TV's were tiny, and mine at a severe angle to the side of bed instead of in. I got a neck ache. We asked for rooms away from the elevator and on top floor, we got rooms not on the top floor, and one of the two rooms we rented was right across from the elevator. Our room was very far away from our daughter's and grand daughters' room.
When we said we were shocked no hot tub or pool, the staff took out our the first day, to tell the manager. The second day, they again took our name and email and cell phone number, as they said the manager said we would get a partial rebate of our total cost becuase of the pool and hot tub closed. We DIDN'T ASK for THIS, they suggested it. Well, the rebates never came. We emailed them and called, they never responed. We felt lied to.

Friends_and_family Family

4/10

Poor

24 Aug 2025

Michael

This is the second time my wife and I stayed at Aqua Blue, and I must say, it is very conveniently situated in terms of the beach, restaurants, and local shopping. The property is kept clean, as are the individual rooms. The only issue that we faced was with the check-in process, which was sub par.

Leisure Family

6/10

Pleasant

24 Aug 2025

Mary

Close to restaurants, shopping and beaches. However this was the 3rd year we stayed and the pool and hot tub were not available. The hotel needs work and better amenities.

Leisure

10/10

Exceptional

23 Aug 2025

Robin

Could use freshening up - hallways, lobby. Pool wasn’t appealing . Room was good. Bathtub jets didn’t work . Location of hotel very good. Staff were nice. Wish we had chairs on our balcony to sit- there were none. Bathroom amenities good.

Leisure Family

4/10

Poor

23 Aug 2025

Angela

This property needs updating

8/10

Excellent

23 Aug 2025

Kelsey

The property definitely could be updated. The carpets and rooms are outdated. We could hear the kids next door when sleeping. We asked for towels at the front desk and never got any. My fiance had to go ask a maid for them down the hall. The convenience to the beach was the only thing we liked.

Leisure Partner

8/10

Excellent

23 Aug 2025

Jessica

more food/beverage options would be nice - furniture is a bit dated - overpriced considering

Leisure Family

8/10

Excellent

20 Aug 2025

Elizabeth

Close to the beach

2/10

Poor

18 Aug 2025

Gillian

Nails sticking up out of your balcony railing, missing siding on the balcony, water damaged bathroom ceiling with bubbled/peeling paint that smells of mildew, safes in the room that don’t work, lifted damaged boards, railings and trash all of the deck could be yours for just around $400 a night.

Leisure Family

8/10

Excellent

18 Aug 2025

Wren

Proximity to the beach is the key draw for this hotel. The room balcony was pretty gross—old and moldy—but the shared deck for guests was good. Would be great with a restaurant/bar coming back next year. Staff was friendly. Restaurants within walking distance.

Leisure Family

8/10

Excellent

18 Aug 2025

Steve

Great location for beach and eating

10/10

Exceptional

17 Aug 2025

Francis

We had a great room, 220, with two big windows looking out to the beach! Great room!
Great area for walking, beach access and dining!

Leisure Partner

6/10

Pleasant

16 Aug 2025

Elizabeth

The owners need to improve the outside of the building and the landscaping. For such a beautiful location they are really milking it for profit

Leisure Partner

4/10

Poor

16 Aug 2025

janet

The hotel has gone down hill over the past few years. The carpeting is stained and smells terrible. The cleaning staff uses a lot of pine-sol type products to cover the smell of the carpeting. The smell is thru-out the facility.
Our first room smelled of smoke and damp carpet.
2nd room was just the smell of the carpet and pinesol lingering.
The front fesk staff was very helpful with the room switch.
The room is dark and other than a table with 2 stained chairs there was not a sitting area. We rented the Surf room which shows an accent chair in the room. Both rooms did not have that.. Thankfully we did make the best of it. I would not recommend or rent here anytime soon.

This has been our go to for years past hopefully it can turn around.

Leisure Family

10/10

Exceptional

15 Aug 2025

Jessica

Great staff

Leisure Family_with_children

6/10

Pleasant

14 Aug 2025

Andrew

It’s a bed in a good location

It’s a bed. The bed is comfortable enough. The shower rod was loose. Some of the outlets didn’t work. And the room was pretty musty smelling. It basically felt like a pretty basic house flip.

Business

4/10

Poor

14 Aug 2025

Sheheryar

Hotel needs major renovation. They don’t clean rooms daily also. Place is a dump.

Partner

2/10

Poor

13 Aug 2025

Tyrone

The place is absolutely rundown needs major renovations. Everything is broken had quite a few problems with our room. Staff is completely unconcerned. Been two days still waiting on a phone call for some kind of compensation will never return.

Friends_and_family Friends

2/10

Poor

12 Aug 2025

Patti

No maid service for 2 days. No clean towels. Place is in disrepair. Needs an update. Bathroom door was broken and had to fix the toilet to flush it. Pool was disgusting.wont be coming back.

Leisure Family_with_children

10/10

Exceptional

11 Aug 2025

julia

Nice hotel close to the beach , restaurants.

8/10

Excellent

11 Aug 2025

Robert E

No Additional Comments

Leisure Partner

2/10

Poor

11 Aug 2025

Melaina

Liars! Do Not Stay Here!

It all started at check-in when I payed for a room with a balcony/patio and was given a room without. The room was dirty and had a chaise with blood stains on it. I complained and they told me that I had to take it up with Hotels.com. I asked why they were the ones that assigned the room and a manager eventually emerged and said there was a problem with the room the toilet didn’t work so they promised to comp the first night and upgrade me the second night. The upgraded room still didn’t have a full ocean room in fact it faced the outside patio so we couldn’t open the shades without sharing our room with the whole patio. The key cards for the rooms took 3 tries to work each time having to return to the front desk. The pool was GREEN. There was flies and trash in the hallways. The tv in our first room was broken. When I checked out I was told by front desk would personally call me with the reimbursement information and whatever else they could do for me because these were all things that others had complained about ie. pool, trash, flies, key cards. I never received a call and now it’s been a week and I have called two more times without a resolution nor a reimbursement. They are liars and the hotel is falling apart. They should be ashamed at the conditions and they are so deceitful as to not mention anything upfront. I think they hope no one complains. At the very least post on the website that the pool has been closed since at least this past January. Do not stay here!!!!

Partner

10/10

Exceptional

10 Aug 2025

Paula

great staff and location

8/10

Excellent

10 Aug 2025

Lindsay

was good, pool was out of order and ac did not work but was accommodated with a fan and a new room if we wanted

Leisure

10/10

Exceptional

09 Aug 2025

Eric

Coffee shop across the street is good. Celeste is a really good dining option.

Leisure Family

4/10

Poor

08 Aug 2025

deborah

The location is excellent! Right off the beach and easy to walk to restaurants. Unfortunately our room was not clean. The floor was very sandy and the bed was broken. I went to open the window and it fell out. The roof top deck needs major repairs. Boards curled, easy to trip on. Trash was overflowing all week and very smelly. The view from the deck was spectacular too bad it wasn’t safe if dark as you would not see the broken flooring since there is no lights. We did not use the pool but we were told by friends it was green and slimy. We will never return!

Leisure Family

10/10

Exceptional

08 Aug 2025

Mary-Jo

Our recent stay was great!! Loved how close Aqua Blue is to everything! We stay here every year, and always have a great experience! Cassandra at the front desk was especially kind and welcoming!! Looking forward to visiting again next summer!

Leisure Family

10/10

Exceptional

08 Aug 2025

Beth

This is the best location for dining and beach!

6/10

Pleasant

08 Aug 2025

Verified traveler

Not ON beach

NOT ON THE BEACH! You have to pay a $12 walk on fee to get onto the beach. Unfortunately, the other guests were slobs and left messes on the upper patio area. Which could be updated. The location near the beach and everything was great. The staff was nice.

Friends_and_family Friends

6/10

Pleasant

07 Aug 2025

Lori Ann

Please adjust our bill

The pool was green and we chose this hotel because my grandson loves to swim. However, it was so full of algae we didn’t let him swim. He was very upset. I would like an adjustment to our bill for our stay.

Friends_and_family Family

10/10

Exceptional

06 Aug 2025

Richard

No food or bar service

Leisure Partner

2/10

Poor

06 Aug 2025

Stephen

The pool and the deck were disgustingly dirty, the floor in the room was also disgustingly dirty. The safe, coffee maker and numerous outlets were not in working order and the air conditioner was noisy and ineffective.

Leisure Family

10/10

Exceptional

06 Aug 2025

Samantha

Hotel is super close to the beach so its walkable and also close to a couple of really good restuarnts

Leisure Partner

2/10

Poor

06 Aug 2025

Lauren

There were a lot of things wrong with our stay. Also false advertising on the actual website as well. Lots of stuff broken or things not working. The smell was fowl and so many other situations we went through while there for only 2 days.

Leisure Partner

8/10

Excellent

05 Aug 2025

Amy

Spacious room with separate sitting room and area for eating. Huge deck overlooking ocean with door from our room to the patio.

Leisure Family