Emma
Charming bed and breakfast
Show prices in
Choose a currency for your trip.
Popular currencies
More currencies
More crypto
No currencies found. Try a name or currency code.
Find your next stay
Francis Malbone House Inn
Newport - RI · United States
392 Thames StView location
9.8/10Excellent353 Reviews
Cleanliness10.0/10 10.0
Service10.0/10 10.0
Comfort9.8/10 9.8
Condition9.8/10 9.8
Neighborhood10.0/10 10.0
Amenities9.6/10 9.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Francis Malbone House Inn
With a stay at Francis Malbone House Inn in Newport (Downtown Newport), you'll be within a 15-minute walk of International Tennis Hall of Fame and Museum and Touro Synagogue. This bed & breakfast is 0. 9 mi (1. 4 km) from Newport Mansions and 1. 1 mi (1.
8 km) from Cliff Walk. Pamper yourself with onsite massages or take in the view from a garden. Additional amenities at this bed & breakfast include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available onsite. Satisfy your appetite at Flora Restaurant, a fine-dining restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe.
A complimentary full breakfast is served daily from 8:00 AM to 10 AM. Make yourself at home in one of the 18 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.
Show less
Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include complimentary newspapers and complimentary bottled water, as well as phones with free local calls.
With a stay at Francis Malbone House Inn in Newport (Downtown Newport), you'll be within a 15-minute walk of International Tennis Hall of Fame and Museum and Touro Synagogue. This bed & breakfast is 0.9 mi (1.4 km) from Newport Mansions and 1.1 mi (1.8 km) from Cliff Walk.
Make yourself at home in one of the 18 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Conveniences include complimentary newspapers and complimentary bottled water, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
9:00 PM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
Beach nearby
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Children not allowed
By ocean
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 250 per night
- A tax is imposed by the city: USD 6
We have included all charges provided to us by the property.
-
You need to know
- Reservations are required for massage services. Reservations can be made by contacting the bed & breakfast prior to arrival, using the contact information on the booking confirmation.
- Children 17 years old and younger are not permitted at this property.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
The front desk is open daily from 7:00 AM - 9:00 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
21
-
Spoken Language
English
Spanish
Nearby attractions
Thames Street
0.1 km / 0.1 mi
Newport Harbour
0.1 km / 0.1 mi
St. Mary's Catholic Church
0.3 km / 0.2 mi
Bowen's Wharf
0.4 km / 0.2 mi
Bannister's Wharf
0.5 km / 0.3 mi
Kingscote Newport Mansion
0.5 km / 0.3 mi
Queen Anne Square
0.5 km / 0.3 mi
International Tennis Hall of Fame and Museum
0.7 km / 0.4 mi
Newport Visitor Information Center
0.9 km / 0.6 mi
Jane Pickens Theater
0.9 km / 0.6 mi
Touro Synagogue
0.9 km / 0.6 mi
Ocean Drive Historic District
1 km / 0.6 mi
The Elms
1 km / 0.6 mi
Newport Ferry Terminal
1 km / 0.6 mi
White Horse Tavern
1.1 km / 0.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 18
- hotel
- Car park
- Wired Internet
- Wi-fi
- Laundry service
- Garden
- Newspapers
- Meeting room
- Breakfast
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
HOUSE KING SIZE BEDHOUSE • KING SIZE BEDCTG.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 2–8 • Adults: max. 8 • Children: max. 4
- Room type
- HOUSE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFrancis Malbone House Inn
HOUSE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 2–8 • Adults: max. 8 • Children: max. 4
- Room type
- HOUSE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: CTG.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFrancis Malbone House Inn
TRIPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: TPL.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFrancis Malbone House Inn
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFrancis Malbone House Inn
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFrancis Malbone House Inn
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Francis Malbone House Inn
100
reviews shown
Richard
Staff was wonderful!!!!
The room was too small, especially the bathroom. The floors are really squeaky so you could hear when the adjacent room was walking around anytime of day or night. Thin walls too so you hear others talking, etc. Great staff!, but I would not stay there again. It is definitely overrated.
The room was too small, especially the bathroom. The floors are really squeaky so you could hear when the adjacent room was walking around anytime of day or night. Thin walls too so you hear others talking, etc. Great staff!, but I would not stay there again. It is definitely overrated.
David
This is a gem of a boutique hotel. Clean as can be, beautifully decorated, terrific and sizable rooms, a great breakfast indoors or in a garden, wonderful afternoon tea, close to all of the downtown sites but quiet as can be, on-site parking an a truly terrific staff. We loved our stay here.
John
Great location, easy parking, very friendly staff.
Jackie
The Home is lovely. The staff is exceptional . The bathroom shower on th second floor is not accessible for anyone with knee or leg injuries.
This should be noted before booking that room. Parking is great.
This should be noted before booking that room. Parking is great.
Elizabeth
Excellent home. Lovely sitting rooms. Courtyard with afternoon tea and breakfast. Great bed, linens, room. Will return. Right in heart of sailing and shipping. Service incredible.
Jehan
cozy, lovely staff, lovely rooms and garden, wonderful breakfasts and afternoon tea
Brian
Great
Edwin
Malbone is an excellent facility in every way -- friendly, informative staff, great breakfasts and afternoon teas. the location is fantastic, within walking distance to so many restaurants and shops. we highly recommend it.
Andrea
loved this hotel. The staff was kind and helpful. The food was delicious. The location superb. Room was clean and tidy.
Joan
Breakfast was a pleasure every single day. Afternoon tea was a delight and a welcome respite from walking & sight-seeing. We absolutely loved sitting by the fireplace in our room. The bathroom was small, but that's what one should expect from a classic old building. The fact that they maintain it so well is amazing, and a real credit to the innkeeper(s).
Shanda
All the special touches like the fresh baked goods and the lovely breakfast spread each morning were the perfect touch to a beautiful and well maintained property in the perfect location with great parking. Highly recommend!
Steven
Great location. The entire staff are wonderful! Excellent breakfast. I can’t say enough good about this establishment.
Louis
A fabulous historic hotel with wonderful rooms in a convenient location. It was great having parking right there behind the hotel.
The afternoon tea and breakfast in the morning are too wonderful to miss. This is my favorite place to stay in Newport!
The afternoon tea and breakfast in the morning are too wonderful to miss. This is my favorite place to stay in Newport!
Toni
Truly, a beautiful B&B, multiple rooms for relaxing, a fabulous breakfast in a lovely dining room. Fireplaces to take the chill off and overall just a unique experience can’t recommended highly enough.
Thomas
beautiful old property with friendly staff. Great breakfast included. Perfect downtown location.
Timothy
We thoroughly enjoyed our stay and would absolutely go back. The staff were outstanding, the breakfast was delicious and so was the afternoon tea. The rooms all have fireplaces, our room was wonderful. To come back at night and turn on the fireplace and also turn that on in the morning. Bed was very, very comfortable. We have nothing but great things to say about the place.
Brooke
The inn has all the charm of an old world building that it should. The food at breakfast was good and the service at same was very pleasant. However the room was a bit of a mishmash with so many different fabrics and antique lights. The bathroom was very small.
f
f
Lisa
Wow, this was place was incredible
David
Our fifth time staying there and it never disappoints. We like the \"newer\" side best. The breakfast is always fantastic.
OKSOON
There were a small inconvenience: no TV connection (new one installed) and climbing up to 3rd Fl as an elderly couple.
Einar
Outstanding experience. Lovely staff. Great location.
Filipe
Staff was amazing. Food for breakfast and tea time was delicious. Bed was very comfortable
Michael
Wonderful stay with friendly people!
Anton
Clean room, friendly staff, nice breakfast set-up, very convenient locations close to the restaurants and center of the town.
Christine
The room was as expected, clean and well appointed. The bed was really comfortable. The staff was friendly. Tea was an unexpected surprise and breakfast was delicious.
STEPHEN
the staff was very friendly and helpful.
rooms were more than we expected, and the tea in the afternoon, and breakfast was tops
rooms were more than we expected, and the tea in the afternoon, and breakfast was tops
Justine
A truly charming inn with exceptional service and attentive staff. Afternoon tea was a lovely touch, and the thoughtful details throughout the room were appreciated.
Michael
Such a fantastic place. Everything was immaculate and the staff was so accommodating and nice. I truly can’t say anything bad.
William
Staff is wonderful breakfast was fantastic. Rooms are warm and inviting with cozy fireplace sitting rooms. Classic Newport.
Andrew
Great service, hospitable and charming. Good breakfast from 8:00-10:00.
Lori
Very clean room and shared spaces. Friendly staff, lovely breakfast. Will definitely be back.
Raymond
Excellent stay.. will return!
Martha
Breakfast fresh and delicious. Scince it is winter a cozy woodfire was blazing, kerping the room nice and toasty
Rob
The location, staff, breakfast and overall charm were exceptional! Great place to stay in Newport
Carole
We thoroughly enjoyed our stay at the Francis Malbone House in Newport. Every encounter with the staff was pleasant and we felt welcomed immediately. I’m not sure which was my favorite but we loved both daily tea time and the over the top fabulous breakfasts. I loved the history of the House and how it fit into the history of Newport. We loved how the house was warmly decorated for Christmas. I would love to make a stay here an annual event.
Barbara
We were very impressed with the staff. Everyone was extremely helpful and made us feel like special guests! Also, the breakfast was yummy!!
Michele
The inn is very charming and well kept. The staff are friendly, welcoming, and always checking on guests' comfort. The afternoon tea and goodies left out for guests is such a nice touch in the afternoon. Plenty of sitting space with fireplaces, books, games, glasses of wine. We loved walking out the front door to find ourselves on Thames street with boutiques and restaurants.
Bonnie
Always a wonderful experience!
Pamela
Fantastic breakfast every morning thanks to Sue in the dining room. From check in to check out, service was incredibly attentive. We can’t wait to go back!
Mary Grant
staff was excellent, property was well placed n parking was good
Jodi
The Inn was wonderful! We were tickled by the 4:00 tea time spread. Plus, they made sure to have several Gluten Free options s that were all delicious.
Erick
Very nice
Sandra
The breakfast and tea times were wonderful. Free parking around back was a huge convenience. It's in a very walkable area. Staff was super friendly. Lovely center courtyard and sitting rooms. Lots of fireplaces in use and available in our bedroom too. Beautifully maintained inn. We would definitely stay there again!
sachiko
Supper friendly staffs and great snacks
Cal
Terrific experience! Great staff.
Trevor
An excellent Inn conveniently located close to the seafront in Newport. The hosts were friendly and very helpful, the rooms were of a good size and exceptionally clean. The breakfast had a lot of variety with healthy options. It also had parking which is at a premium in Newport. It was so good we stayed a second night.
Lizabeth
Just terrific in every aspect. You won’t be disappointed.
Sonya
We loved our stay! The staff are so nice and accommodating! Toby made check-in so easy and was so informative of the property and amenities. Afternoon tea was really nice and breakfast was excellent with great hot options and buffet. Sue was so lovely. We enjoyed sitting outside in the general courtyard and our own with our room The Inn is right on Thames street and close to shopping and dining. It’s a nice oasis and reprieve from the busyness of the street. We would highly recommend and would stay again!!
Lanaye
Loved our stay! Bed was comfy, breakfast and company was great! Gertrude was fun and inviting. Common rooms were beautiful!
Aris
40 years ago, someone told me this was the best place to stay in Newport. I finally got here. It is a1700s house, well preserved and reflective of the period. There is a newer wing, but we stayed in the original house. Great atmosphere. We were served wonderful breakfasts, and delicious afternoon tea, all included in the roommate. For a unique experience, try it.
M.
Staff, rooms , breakfast were lovely.
Can’t beat the location
Can’t beat the location
Justin
Loved the old charm, however our room floor was sloped by a significant degree making the bed slope.
Rebecca
Staff were so friendly and helpful. We really wished we could’ve stayed longer. Breakfast was delicious and the afternoon tea was perfect way to relax in the outdoor garden.
Charles
It was all great
Michael
Very classy
Maximilian
Great hotel, great location. Definitely will go back.
Martha
A charming and peaceful Inn in the center of the hustle & bustle of Newport.
Michael
Exceptional, beyond expectations. Staff was excellent. Breakfast and afternoon tea was better than most restaurants and so intimate.
Paulo
Good Stay
Joel
Historic property in a great location. The complimentary breakfast in the courtyard was delicious and a great way to start the day. Understand, as an Historical Inn, you may have to climb stairs and the rooms / bathrooms may be smaller than modern properties, but that is part of the charm. Highly recommend.
Maureen
Beautiful garden
Patti
Location is convenient
Karen
Francis Malbone House is an oasis in the hubbub of downtown Newport. All the wharves are easily walkable. It was less than 15 minutes to walk to the Elms. On site parking is a huge bonus. Daily breakfast is always delicious. But the best thing about this inn is the staff. They are so friendly and helpful.
George
Loved breakfast great food. Excellent service as well.
John
You would never know this gorgeous property is steps away from the bustling, somewhat noisy, Thames St. Once you step inside the front door, into the main house, all the chaos disappears. The courtyard in the center of the property is a peaceful place to have morning coffee or rest between excursions. I loved that my husband could walk the docks early while I was still getting ready, then be back for 8am breakfast. And I could shop while he napped. The property has a large entry from the private parking lot in back...easy to unload suitcases. In the room, I was happy to see Farmhouse Fresh products in the bathroom. We also walked into jazzy big band music playing on the radio/phone charger. Nice touch! Throughout the property, it's worth taking a look at the historic art, which seemed to tell stories about early America and the Revolution, all the way to the late 1800s.
james
A property, felt like I was staying at my wealthy aunts home
kim
The property itself is beautiful and staff outstanding. I was a little disappointed that the common areas did not have air conditioning. Location. Location. Location. Five minute walk to everything! Excellent breakfast and snacks.
Brenden
The property was fantastic, the AC worked great, the area was quiet. The staff couldn’t have been more kind, they were great all around. I would recommend the Francis Malbone Inn every time to anyone staying in Newport.
Peter
The property is very nice, well kept and an extremely incredible staff. The breakfast is amazing and changes daily. A favorite and I haven’t seen other places do to this extent is afternoon eats. They put out a spread that is made from scratch with dips, sweets, and even had foot long hotdogs on the 4th of July. Highly recommend this place and look to stay hear every time we visit Newport.
Michele
Everything about The Francis Malbone House was amazing. The location is in the middle of bustling Thames Street full of shops and restaurants while the Inn itself is tranquil and private. The breakfasts were amazing and the staff was friendly and helpful. My husband and I hope to visit again soon.
Deborah
Amazing restful clean and safe
Georgina
Wonderful relaxed hotel, charming old fashioned decor but very comfortable and lovely service
Mark
Hosts are awesome, location is great. highly recommend
Linda
The staff was EXCELLENT! The inn was adorable - tea time -great !
Would love to go aga
Would love to go aga
meleia
Amazing staff and amazing food. The breakfast is not to be missed.
Clay
Incredible location, food prepared for breakfast and the afternoon were phenomenal and the garden area was lovely.
Joe or Stacy
Beautiful historical property with all the extra touches and amenities!
William
An absolutely lovely experience from top to bottom. Lovely staff and and setting.
Colleen
We had a lovely visit! It was my second time, my daughter’s 1st and we loved every second of our time. The proximity to the mansions in Newport was a fantastic bonus!!
Fernando L
Relaxing, cozy, historic. Very friendly and helpful staff.
Caylene
Excellent staff who make you feel at home and great breakfast!
Meredith
Wonderful staff! We enjoyed our stay. The breakfasts were excellent! Thank you!
David
This is a beautiful property in the best traditions of historic New England B&Bs but stands out due to the fantastic welcome and friendliness of the team. The excellent daily afternoon tea - in reality an irresistible selection of sweet and savoury snacks - is a very welcome bonus. Would not hesitate to recommend the Francis Malbone House.
Merl
Beautiful inn with afternoon tea and a bountiful breakfast. The staff is fantastic!
Misti
We enjoyed our stay so much! Great location for walking to almost everything, super clean, wonderful staff, fantastic breakfast and outstanding tea every afternoon. We will definitely be back!
Bonnie
Our third stay in seven months should say it all 🙂🙃
Richard
Old charming hotel. Super friendly and helpful staff. Both breakfast and high tea were not to be missed. Please the location is very central
Joann
Beautiful hotel with lovely staff. They greeted us promptly and gave a tour. Place is clean and breakfast was excellent.
David
Staff is terrific! This is a beautiful old inn located in the heart of Newport.
Carole
Wonderful stay
Terrific time. Location was wonderful with nearby restaurants and attractions. This was our second time staying at the inn and I will definitely be back.
Bonnie
Beautiful property with very personable and helpful staff. This was our second stay and we plan to have another in the spring
Dallas
Charming Historical Bed & Breakfast Hotel
Quaint, historical hotel with cozy rooms. The sweetest and friendliest staff. Great breakfast and afternoon tea with treats. Hotel is centrally located. You can walk to restaurants, Cliff Walk and Gilded Age mansions.
Andy
Great hosts, great place. Will stay there again
Kathy
Wonderful, high quality historic property
Beautiful historic property with spacious and comfortable rooms, and awesome common areas. Staff were all knowledgeable, accommodating, and terrific! Will definitely stay there again when I’m in Newport! I’m
NAZIH
The property was amazing and the staff was wonderful. We will definitely be back.
Naz and Loretta
Naz and Loretta
Karla
Simply Amazing!
I had the most amazing stay at Francis Malbone House. The house was conveniently located and had the most charming rooms, kitchen, and parlors. But the food was the best and enough to bring me back!
Each day you had a choice of savory or sweet entree for breakfast (and that was after you could come early for coffee, tea, and muffins, croissants, yogurt, and fresh fruit.
Each day you had a choice of savory or sweet entree for breakfast (and that was after you could come early for coffee, tea, and muffins, croissants, yogurt, and fresh fruit.
Jerry
What a wonderful oasis from the crowd of downtown Newport. Room, bed, and bathroom were wonderful. Breakfast, afternoon tea, and staff were exceptional!
john
What a great place. The staff were great ,Tobie was fantastic (thank you for strawberries) the food was very good Very historic thank you for making our stay the best
TRUDY
I had booked the room for my friend & I, because we were staying in Newport for one night, to watch her daughter’s college field hockey game vs. Salve Regina the next day. Unfortunately, the night before, she called sobbing to tell me that her elderly mother had taken a serious turn for the worse. She was most likely not going to make it through the weekend. They were bringing in hospice & she would not be leaving her side.
After comforting her & offering to do whatever I could to help, I immediately canceled my airline ticket (got the credit for future travel), cancelled our dinner reservation, and then reached out to Expedia, to see if there was anything I could do to get the thousand dollars back on the room that I had booked. Expedia reached out to the hotel and explained the situation, but the hotel was unwilling to give me any kind of refund. I just felt like, it so rarely happens that people have an emergency like this…and I felt that the hotel could have, at the very MINIMUM, refunded a portion of the charges??? Or perhaps they could’ve reached out to me, so that we could’ve talked, and they could’ve understood that this was a REAL family emergency, etc. etc.? Anyway, I just felt like it was very insensitive not to consider the circumstances of the situation.
After comforting her & offering to do whatever I could to help, I immediately canceled my airline ticket (got the credit for future travel), cancelled our dinner reservation, and then reached out to Expedia, to see if there was anything I could do to get the thousand dollars back on the room that I had booked. Expedia reached out to the hotel and explained the situation, but the hotel was unwilling to give me any kind of refund. I just felt like, it so rarely happens that people have an emergency like this…and I felt that the hotel could have, at the very MINIMUM, refunded a portion of the charges??? Or perhaps they could’ve reached out to me, so that we could’ve talked, and they could’ve understood that this was a REAL family emergency, etc. etc.? Anyway, I just felt like it was very insensitive not to consider the circumstances of the situation.
Location & surroundings
Francis Malbone House Inn
392 Thames St, Newport, United States
Hotels Nearby
Compare other stays close to this hotel. Choose travel dates to check availability.
Show 46 more nearby hotels
Francis Malbone House Inn
103 hotel photos
