BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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8.0/10Excellent1,010 Reviews
Cleanliness8.2/10 8.2
Service8.4/10 8.4
Comfort8.0/10 8.0
Condition7.8/10 7.8
Amenities7.8/10 7.8
See all ratings- Sustainability certification
- Pet friendly Hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Comfort Inn Ottawa East
Enjoy a comfortable stay at the Comfort Inn Ottawa East, conveniently located in Ottawa's Gloucester district, a short drive from the University of Ottawa and the Rideau Canal.
This eco-certified hotel offers complimentary Wi-Fi, a buffet breakfast, and convenient amenities such as a 24-hour business center, guest laundry facilities, and free self-parking. Each of the 68 individually furnished guestrooms features a microwave, LCD TV, and a pillowtop bed with Egyptian cotton sheets.
Explore nearby attractions including the Canada Aviation and Space Museum and the Shaw Centre.
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With a stay at Comfort Inn Ottawa East in Ottawa (Gloucester), you'll be within a 5-minute drive of University of Ottawa and Rideau Canal. This hotel is 3.1 mi (5 km) from Canada Aviation and Space Museum and 3.5 mi (5.7 km) from Rogers Centre Ottawa.
Make yourself at home in one of the 68 individually furnished guestrooms, featuring microwaves and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No elevators
Green Key Global
No alcohol served onsite
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 11
Pet max weight (per pet) in lb is 25
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Alcohol is not served at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Pet fee: CAD 25 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: CAD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Portuguese
English
French
Nearby attractions
St. Laurent Centre
0.7 km / 0.4 mi
Ottawa Conference & Event Centre
2.5 km / 1.5 mi
Perley and Rideau Veterans' Health Centre
3.2 km / 2 mi
Beechwood Cemetery
3.3 km / 2.1 mi
Canada Science and Technology Museum
3.4 km / 2.1 mi
Strathcona Park
3.9 km / 2.5 mi
Pine View Municipal Golf Course
4 km / 2.5 mi
Embassy of the Democratic Republic of the Congo
4 km / 2.5 mi
Children's Hospital of Eastern Ontario
4.1 km / 2.5 mi
The Ottawa Hospital General Campus
4.1 km / 2.6 mi
Embassy of Ivory Coast
4.1 km / 2.6 mi
University of Ottawa
4.2 km / 2.6 mi
Embassy of Bosnia and Herzegovina
4.3 km / 2.7 mi
Ottawa Health Sciences Centre
4.4 km / 2.7 mi
ISKCON Ottawa
4.4 km / 2.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 68
- hotel
- American Express
- MasterCard
- Visa
- Small pets allowed (under 5 kg)
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
Show 24 more facilities & services
- Car hireExtra charge
- Room serviceExtra charge
- Laundry service
- Multilingual staff
- 24-hour securityExtra charge
- Fireplace
- Lift accessExtra charge
- Newspaper stand
- ShopExtra charge
- Luggage roomExtra charge
- BBQ facilities
- Grill/BBQ
- Restaurant
- Business centre
- TV lounge
- Green Key Global Eco-Rating
- Breakfast
- Breakfast buffet
- Continental breakfast
- LGTBIQ friendly
- Non-smoking establishmentExtra charge
- Minimum check-in age: 19
- GolfExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
RO
Room Only
Accommodation only. Meals are usually not included.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Ottawa East
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Ottawa East
DOUBLE TWO QUEEN BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 23 m²DBL.KG-5
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Cable TV
- Satellite TV
- Microwave
- Fridge
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Ottawa East
DOUBLE KING SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-5
Room amenities
- TV
- Cable TV
- Satellite TV
- Microwave
- Fridge
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Ottawa East
QUADRUPLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Ottawa East
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Ottawa East
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Ottawa East
QUADRUPLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 23 m²DBL.KG-4
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Fridge
- Microwave
- Satellite TV
- Cable TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Ottawa East
DOUBLE KING SIZE BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-4
Room amenities
- Fridge
- Microwave
- Satellite TV
- Cable TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 23 m²DBL.2D-NM
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Microwave
- Fridge
- Radio
- Satellite TV
- Cable TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Ottawa East
DOUBLE TWO DOUBLE BEDS NON SMOKING
Room photos
17 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-NM
Room amenities
- Microwave
- Fridge
- Radio
- Satellite TV
- Cable TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Ottawa East
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 23 m²QUA.2Q-5
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Fridge
- Microwave
- Satellite TV
- Cable TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Ottawa East
QUADRUPLE TWO QUEEN BEDS
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2Q-5
Room amenities
- TV
- Fridge
- Microwave
- Satellite TV
- Cable TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 23 m²QUA.2Q-4
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Fridge
- Microwave
- Cable TV
- Satellite TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Ottawa East
QUADRUPLE TWO QUEEN BEDS
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2Q-4
Room amenities
- Fridge
- Microwave
- Cable TV
- Satellite TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Ottawa East
DOUBLE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityComfort Inn Ottawa East
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Comfort Inn Ottawa East
100
reviews shown
Véronique
A
Remi
Rooms are clean, staff are very helpful
And breakfast is not bad. I also like the fact that they are pet friendly. Will book again in this place
And breakfast is not bad. I also like the fact that they are pet friendly. Will book again in this place
Lorraine
The room had everything you needed including a fridge. We could park outside our room and open the patio doors and sit out. The breakfast both days was excellent. Location was also great.
yasmin
Muy bueno el servicio
Me gusta mucho
Me gusta mucho
Peggy
The staff was courteous and helpful. The breakfast area and rooms were clean. Ample parking. Enjoyed our stay. Would go back.
King K
Plenty of parking, pretty easy to locate the property.
Sourabh
Good
Paula
Had an issue check-in in with a lap dog… the receptionist was asking a thousand questions including if she would sleep in a cage (no way)… he kept telling me that I should have called the hotel before heading out there with the dog etc. He only stopped asking and insinuated that I was at a fault when I told him that there is no mention about calling and I booked a hotel that says it’s pet friendly! The show curtain was broken and the AC is extremely loud making it hard to sleep.
Huda
Good place
Ralph
Nice place
Darryl
Great staff, very clean, great location. Amazing breakfast that is complimentary.
Good job
Good job
Steve
Tapis à refaire
lesley
Rooms clean with fridge and microwave. Great location for my needs. Would have like to bike the Aviation trail but didnt have the time. Breakfast was a good hot meals. Would definitely stay again if that area of Ottawa
Martin
Went to Bluesfest, location right off transit was fantastic.
Rachel
Le déjeuner on aurait aimé manger des œufs,mais, y avait seulement omelette.
La chambre était très bien.
Les escaliers c’est plus difficile avec les bagages.
Le personnel très accueillant.
La chambre était très bien.
Les escaliers c’est plus difficile avec les bagages.
Le personnel très accueillant.
Brett
Great location. Had everything we needed for the price. Clean and comfortable room and amenities
Flora destinée
I was disappointed that the rate for my reservation was changed without any prior notice.
My original reservation was for two nights. When I arrived, I was only charged for one night and the hotel believed I was staying for just one night. The following day, around 1:00 p.m., I received a call asking why I had not checked out. I explained that my reservation was for two nights and that I was checking out the next day.
At that point, the hotel created a new reservation for the second night, but at a significantly higher rate than my original booking. As a result, I ended up paying much more than I had budgeted, without being informed in advance that the rate for the second night would be higher.
Had I been notified of the price increase before my reservation was changed, I would have had the opportunity to book my second night elsewhere. What disappointed me the most was the lack of transparency and communication.
I understand that mistakes can happen, but I believe I should have been informed of such a significant price change before it was applied.
My original reservation was for two nights. When I arrived, I was only charged for one night and the hotel believed I was staying for just one night. The following day, around 1:00 p.m., I received a call asking why I had not checked out. I explained that my reservation was for two nights and that I was checking out the next day.
At that point, the hotel created a new reservation for the second night, but at a significantly higher rate than my original booking. As a result, I ended up paying much more than I had budgeted, without being informed in advance that the rate for the second night would be higher.
Had I been notified of the price increase before my reservation was changed, I would have had the opportunity to book my second night elsewhere. What disappointed me the most was the lack of transparency and communication.
I understand that mistakes can happen, but I believe I should have been informed of such a significant price change before it was applied.
heather
This is an average hotel with minimal amenities. If you are looking for a budget friendly hotel with breakfast included and free parking, you will get just that. The hotel is in need of updating. No elevator to the second floor.
Philip
Great location for getting around Ottawa on business. Great price.
Martha
I love my privacy nobody knocking at my door when I was there.
They clean everyday the rooms and the hotel in general so everything is super super clean particularly the washroom.
They clean everyday the rooms and the hotel in general so everything is super super clean particularly the washroom.
Nakilla
Great place to stay
serge
,ok
Sandra
I didn’t like how the cleaner knocked to my room 8am regarding room service I didn’t request
Robert
We only stayed one night but everything was excellent
Helen
Limited selection for breakfast, eggs looked like they had been cooked hours before. Very cramped space when hotel is full. Plenty pf parking available.
Keith
Location was convenient for our needs. I didn't like the fact that there was an SUV parked by the entrance that was full of belongings and had 4 flat tires, almost like a vagrant was living in it. Very strange. As well, the sliding patio door was very troublesome to open. It did not slide easily. Other than that, it served our purpose.
Alexa
Super helpful front desk — we had a late night check in and all flowed smoothly! The room and breakfast was fantastic!
The only downside was the shower— there wasn’t very good water pressure unfortunately, but overall an excellent experience and I’d recommend this hotel to others!
The only downside was the shower— there wasn’t very good water pressure unfortunately, but overall an excellent experience and I’d recommend this hotel to others!
Mark
Breakfast was nice, bed was comfortable only complaint was some black spots on the carpet in our room, other than that a nice experience
Nathalie
Good
Jennifer
Not worth the money charged. Could have stayed somewhere for $100.00 more in total. Asks for a damage deposit which was the first bad sign of the type of accommodations.
E. Sandra
Clean room and great staff not far from downtown Ottawa plus free parking and also has 4 electric car chargers!
Bill Lise
Staff were very friendly room and lobby very clean. Pet friendly and grounds clean and quiet location but still close to all emmities and relaxing stay.
Ernest
Not super clean , bed not confortable,squeeking and head of the bed lower than the foot …a car loaded from front windsheild staight to the back ,park crooked at the front door, seems that’s a facilety for people without home … reslly skatchy
Mary
Hotel stay went well . property need to maintained .. no elevator for people who have accessibility issues . More cleaning needed for rooms and hall ways area
Gordon
All good
François
The room was a bit dated, but very clean.
neelam
Very lovely staff. Accommodating for our late check out request. Would be nice to have a gym, but otherwise great location.
Chris
Great location and reasonable price. Too much noise from adjoining room door.
Alyssa
ok
Zeenat
Unfortunately, my experience at this property was disappointing. During my 2-night stay, several amenities in the room were not functioning, including the TV, fridge, microwave, and reading/table lamp. I reported the issues on Sunday morning, but nothing was fixed by the time I returned later that day.
I mentioned the issue again during checkout and was told I would receive some form of compensation, but since I had prepaid through Expedia, I was advised to follow up through the app instead.
The location was convenient, but the lack of functioning amenities and failure to resolve the issue during my stay affected the overall experience.
I mentioned the issue again during checkout and was told I would receive some form of compensation, but since I had prepaid through Expedia, I was advised to follow up through the app instead.
The location was convenient, but the lack of functioning amenities and failure to resolve the issue during my stay affected the overall experience.
bernard
Nice place to stay. Near the Transitway
Odahnese
This place is shady lots pros working this hotel, in that respect I would not recommend for family stays as you can hear lots of sexual activity and we heard a woman screaming for help the first night. Do not recommend
Jody
Clean hotel, typical breakfast, no amenities, run down neighborhood
Rajiv
It was a very pleasant stay with budget.
Dean
The shower is terrible. No water pressure at all. We missed our first breakfast. We were there almost at 9:00AM. The food container had one piece of ham. When we told the staff that no food left, they told us that the breakfast was ended at 9:00AM during weekdays. Meanwhile they just took the toast breads away, not even bother to ask us if we wanted to have the toast. We don't think that we will come back. The shower is the kill.
Melanie
Was great , rooms better than expected and very comfortable
William
Breakfast was good, no issues. Overall good stay
Igor
We were satisfied with everything - free parking, nice breakfast (coffee and tea available 24h), great bedding, large TV, friendly staff.
Erika
Clean hotel, good price
ako
Breakfast was good
Greg
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Ebtihal
Ground floor not comfortable. But it was safe
Dario
Great place but for the price I was expecting a bit more. One of the bed seemed to have broken springs, made a lot of noise. Otherwise everyone was nice, the place is clean, well maintained, plenty of food at breakfast, very happy... it's just the bed, it was not comfortable.
William Jr
I am not gonna stay in this hotel again. Its almost like 300 CAD per night. I only get $4 reward from Expedia which is a rip off.
Hong
A little bit old
Jaymee-Lynn
Very clean, breakfast was great in the morning and the staff were very helpful! Even let us stay for a late checkout at the last minute.
Diane
Good room size. Clean hotel. Disappointed on arrival that I was put on the 2 floor with a dog because they had forgotten I was bringing one. I did have communication about the dog prior to the trip. It would have been much easier to take the dog out regularly. The only other thing that was minor but slightly sad is I asked if the breakfast had bacon and I was told they did have bacon each day. When I got down to the breakfast they only had sausage patties (which I don't eat). Again this was a small thing.
Linda
Breakfast was a mix of hot and cold foods. Lots of parking. Room was clean.
Jeannine
Clean room. Good selection breakfast options
Lorri
Room was clean and updated. Breakfast was great! Would stay here again.
Mohan
Clean room, friendly staff and great breakfast spread
Mallikharjuna R
Good hotel and nice location
Jason
Breakfast was very good
Metin
The internet was not speed the room was so small for what i paid for the tv was old and the room was old too.
Hakeem
Great room maintenance
Andy
Yes, the breakfast was fresh and delicious. The staff were exceptionally courteous, particularly the check-in attendant. I would recommend your establishment and would stay with you again.
Lisa
The bathroom was dirty when we arrived. I called the front desk and they came and cleaned it immediately! The front desk lady was very kind and quick to respond.
Lori
Clean room, friendly staff, delicious weekend breakfast
suzanne
Very pleased with everything! Buffet breakfast was hot and an excellent selection.
Heather
We had an excellent stay at the Comfort Inn. The price was reasonable, front desk was friendly and helpful, room was clean, parking was free and complimentary breakfast was great. Recommended!
Stephen
Very good breakfasts, great selections only disappointing thing was they only had decaffeinated coffee available. But still a good breakfast.
RIBAL
Good
Crystal
Room was clean and in a convenient area around a lot of amenities
Jose
Was good in general
Mathew
Stayed in room 125 which had a particularly strong odour of smoke which was unpleasant but other than that staff was friendly and everything else was fine
CHEUK YAN
Clean and comfy
Zayed
Good service and good breakfast
Ali
Considering the hotel pricing, the overall quality met expectations. That said, the experience could have been improved if the blankets and pillow covers had been freshly washed before the room was handed over to the guest. One noticeable concern, especially when compared with similar hotels visited in the past, was the lack of a welcoming attitude at the reception. While there was no disrespect, the visible dissatisfaction and limited warmth in their expressions left a less positive first impression. A stronger focus on hospitality and guest engagement at the front desk would greatly enhance the overall customer experience.
Angèle
Good staff, comfortable bed but sheets were short,poor water pressure. Lots of noise during night and early morning. Hallway was very cold.
Ahmad
Was not told or given warning or even checked in on for noise complaint . Got the police called and they were given permission to enter both rooms I had reserved . The complaint came from the next door room which was unbelievably louder than us . We had an issue with a guest and we asked them to leave , that is literally what happened and i had cops called on me … will never book again
James
Clean room and great amenities
ROBERT
Room was clean, staff were polite and pleasant. Breakfast okay for the price.
Adel
Clean room and bathroom. Pleasant staff.
Lily
Having a nightlight in the bathroom is a nice touch. It would be nice to have skin moisturizer, but not a deal breaker. Fridge and microwave are good too.
Connor
Overall very good. Lock on bathroom was broken and shower water pressure was quite low. Everything else was very good value for money
Ian
Clean room and friendly staff
Laflamme
The staff are very nice and they make sure everything his confortable
Jerry
Nice staff! and nice rooms
suzanne
The breakfast was great was a hot breakfast amd staff very friendly.and rooms clean
marcos
Staff support and direction during check in was poor at its best.
Unfriendly, unwelcoming staff member looked inconvenienced
Checkout was a little better
Unfriendly, unwelcoming staff member looked inconvenienced
Checkout was a little better
Tommy
Great-
Jeremy
The whole hotel could do with upgrades
Stairways were dirty and dingy with needed repairs and painting.
I had also stayed for a week and was expecting complimentary breakfast which I had on weekdays at six to be kinda yelled at bye the host filling up the trays that breakfast is not open till 7:00…..
Stairways were dirty and dingy with needed repairs and painting.
I had also stayed for a week and was expecting complimentary breakfast which I had on weekdays at six to be kinda yelled at bye the host filling up the trays that breakfast is not open till 7:00…..
Todd
Great place to stay
Joel
Clean room
Maria
We had to leave the hotel at 11pm due to the hotel booking a girls hockey tournament. They were using the hallway for a playground. The coaches/ Adults thought this was normal behavior at 10:30pm. They called security on myself for complaining that they were too loud.
Anna-Lucie
Le.lit confortable mais il.y avait un odeur du lait cailler dans la chambre 226
La 2e nuit on a eu la.cabre 131 pour avoir le.droit d'ouvrir lporte commune de la chambre 133 mais on a pas pu, il nont pas reussi a ouvrir la.portw commu e
La 2e nuit on a eu la.cabre 131 pour avoir le.droit d'ouvrir lporte commune de la chambre 133 mais on a pas pu, il nont pas reussi a ouvrir la.portw commu e
Hossein
Staff were nice and friendly, Location and room type was not par with the expensive price compared to other Hotels.
Chantal
great beds
Lorenzo
Staff was not pleasant, the room smelled like it was used for sexual intercourse before me, I did not stay my entire time slotted because of it. They did let me check in at 3am after an early flight, only good thing about the stay.
Toni
Mold smell in the bathroom. The fan doesn't exhaust and moisture lingers in the bathroom. Makes sense with the mold smell. A bit dated and could use some upkeep. Otherwise, staff were nice and the location was quiet and conveniently near a mall.
Location & surroundings
Comfort Inn Ottawa East
1252 Michael St, Ottawa, Canada
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Comfort Inn Ottawa East
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