Name: Sandra Tours
Address: Palm Beach 504, Noord, 00000, AW

6/10

Pleasant

24 Jun 2026

evelin

Everything was fine

Family_with_children

8/10

Excellent

17 May 2026

Lynn

There is no restaurant on the premises as advertised. We rented a car and it was very close to everything we needed. Sandra and Irwin were very pleasant.

Friends_and_family Friends

2/10

Poor

21 Apr 2026

Harry

I do not know. I did not go near the hot tub. There was one large step in, and no railing. Not at all safe.

Partner

10/10

Exceptional

26 Feb 2026

Karma

Sandra is wonderful! There was a little problem with a couple of ladies interrupting my business meeting and then listening to my private conversation at my door and calling to complain about what i said to in the privacy of my own room. The accommodations are very adequate and convenient. I do wish the other guests were more courteous in common areas.

10/10

Exceptional

20 Jan 2026

michelle

Excellent clean friendly service in a great location I would definitely recommend this place.

10/10

Exceptional

05 Jan 2026

Victoria

I absolutely love my stay at Sandra‘s tours. It was a wonderful experience. I love the way they took care of our needs and concerns regarding the room and how safe I felt that her property and wall in the streets of Aruba Sean took very much care of my partner and I Jeff and I certainly love Sandra and her husband‘s angelic energy. It’s a great quiet location away from all the craziness of Palm Beach and so close at the same time! Just a 10 minute walk very great location, quiet and family like I will stay there again.

Leisure Partner

10/10

Exceptional

12 Dec 2025

Karma

The staff are exceptional. Very clean. The location is excellent. No car needed for Palm Beach area. Chairs and Beach towels for use. You will need to bring your own shower essentials and blow dryer if you need one and purchase coffee and condiments if you like them. I have already booked another stay there for February.

Business_and_leisure Friends

10/10

Exceptional

17 Oct 2025

Eidis

Very safe

Leisure

2/10

Poor

24 Jun 2025

V Michael

Hotel staff entered my son’s room several times with saying why. Proceeded to do something in the bathroom behind a mirror. No lockbox in the room either. He checked out immediately after the staff entered his room the last time. Was not a safe environment.

Leisure Self

10/10

Exceptional

19 Apr 2025

Lee

Very Affordable! This location is a 10 minute walk to the strip of main attractions. The beds were nice and comfortable

10/10

Exceptional

02 Mar 2025

PAWEL

This is a great place to stay if you're looking for an affordable option. While it’s not a 5-star property, it offers everything you need, and I’d give it a 5/5 rating when you factor in the price and all the amenities included. The staff is friendly, and they even allowed us to hang out by the pool after checkout.

Leisure Family

10/10

Exceptional

17 Feb 2025

Francisco

amazing

Amazing!

Partner

6/10

Pleasant

09 Feb 2025

Alan

There was no recorded reservation when I got there. They found me a room close by for the first night. The staff was great. The room was ok, air conditioner needed fixing and no hot water for showers.

Partner

10/10

Exceptional

02 Jan 2025

Svitlana

Everything was great

4/10

Poor

14 Aug 2024

Barbara

It looks like this property was at its prime 20-30 years ago.
In our room, the window blinds were missing. The couch and beds were old with wornsheets and blankets. The bathroom faucet handle comes off. One Coffee cup in a room for 2-3 people. And there were roaches every day.
Around the pool, the chairs were old and rickety and not sure if the jacuzzi works or not.

Leisure Family

6/10

Pleasant

10 Mar 2024

yuanyuan

saw few big cockroach walking around,, freaking my daughter out

Leisure Family

6/10

Pleasant

20 Mar 2023

Marcy

The property did not know we were staying with them. Expedia did a poor job of communicating with the property to ensure that the reservation Expedia made for us was received. This caused last minute stress for us which was unnecessary. Also, I understood that we would be provided breakfast but this was not the case. Finally, there were bugs in our room.

Leisure Family

2/10

Poor

03 Jan 2023

DAVID

Beware of Bait and Switch

I was the victim of a bait and switch. I booked and paid for a room with a double bed along with a single bed, a full size refrigerator, kitchen area. The room i booked was called the Royal Suite.

When i arrived there was no conversation at all about room issues. I was taken to room 13. It was up 19 steps outside. Once entering it was a 12x12 closet at best with a dorm style refrigerator and TV that did not have a signal the entire first night and was useless . There was a bathroom as well.

The room itself was clean. I had brought a cooler full of frozen meat with me and this certainly would not accommodate me. When i brought this to the attention of the gurl who escorted me to the room she called the owner. All of s sudden there was a language barrier. In essence I was told the other room had a broken bathroom and since it was NYE weekend there were no repairmen available. So i asked just to use the freezer in thebother room. I was then told no because work men would have to go in and out.
It became obvious that they rented that room to someone else. It was NYE weekend and i had no choice to stay there. They did let me use an outdoor freezer that everone had access to. Thankfully my cooler was not disturbed. There was no apology no offer of refund. I was so disappointed. I was only staying there 2 nights tgen off to the Marriott surf club. It was only a 4 minute walk to the surf club. That is the only positive.

Partner

4/10

Poor

25 Oct 2022

Len

extreemly basic

10/10

Exceptional

14 Mar 2022

Viktoriia

Thank you to staff Sandra tours. Very nice people. I felt like I’m at home. Hotel located in just 7-10 minutes from the beach, restaurants, shopping mall. Very relaxing and quiet place.

Leisure Self

10/10

Exceptional

18 Jan 2022

Fironia

Good place, the staff are very friendly and kind. They provided us with beach chairs and they respond quickly.

Friends_and_family Family

10/10

Exceptional

03 Jan 2022

Benjamin

Beauitful location and great people. Celebrated new years eve with them!

Leisure Partner

8/10

Excellent

15 Nov 2021

Thomas

Good proximity to Palm Beach, business, and nightlife, yet tucked away in a quiet and safe residential neighborhood. Pool, pool table, decent common facilities. Not much hot water, but a cool shower is needed when walking around in a hot climate anyway. Friendly staff, great price.

6/10

Pleasant

26 Dec 2018

Verified traveler

The owners were very lovely and welcoming. I had one major and one somewhat annoying issue. The major issue was the lighting in the room and bathroom. The lighting was BLUE. At least the bedroom had a lamp with normal lighting but the bathroom only had the dim blue light. Impossible to shave after dark.

10/10

Exceptional

01 Aug 2017

corneliu

a nice hotel to consider for your travel in aruba

nice experience will stay again recommend to anybody traveling to aruba close to the airport

4/10

Poor

24 Feb 2017

Jackie

Close to mall, beach, fast food.

Nice owner and staff....room requires some attention that was promote a better stay. Even with rate paid...some improvements in room are necessary.

6/10

Pleasant

05 Feb 2017

Nancy

Disappointed

Starting with arrival. Hard to find. Outdoor area with pool ok. Room..not so much. No hot water..after calling Expedia (at our expence), we tried to change lodgings. The penalty charged by Sandra tours was too much. They installed a 2 gallon hot water heater. Yippee. Breakfast was fine, staff nice. Marta, the everything woman working there was wonderful. Little English, but we managed fine. Expedia DID NOT choose Sandra Tours, I did because if good comments and price. Hate to say anything negative,because the owners were so nice, but buyer be aware. Expedia tried. Asked for reception or front desk....there is none. Kitchenette adequate. They cleaned and prepared the outdoor Grill for us, again helpful.

8/10

Excellent

25 Jan 2017

Verified traveler

Small place near main road and tourist areas

Staff was very friendly. Had cake and champagne for my aunt's birthday. Facility was ok. Could use hot water in shower. Unable to open curtains during the day. Breakfast was good.

2/10

Poor

21 Sep 2016

Verified traveler

I slept in the renta car me and my wife

By looking at the room and the hotel it was terrible that why both of us slept in the car for four days it was my wife birth day on the 9/16/16 it was a terrible four days holiday for her birth day

8/10

Excellent

18 Mar 2016

anastasia

We enjoyed our stay. Very friendly. Great breakfasts. Showers were just warm, but days in Aruba are hot so a refreshing shower was great.

Family

6/10

Pleasant

06 Jan 2016

Verified traveler

Great staff! No hot water. It is a small walk that is a little cumbersome to the beach. Value is good though.

8/10

Excellent

13 May 2026

Juan Carlos

Relativamente cerca de la playa

Partner

6/10

Pleasant

21 Mar 2026

Bente

Our room never got cleaned the whole week we stayed there. Did not change our towels and empty the trash. And we had to but our one toiletpaper.

10/10

Exceptional

09 Aug 2025

Luciana

Sandra é ótima e muito prestativa. A Marcela nos atendeu e ajudou a todo momento que precisávamos. Ótimo lugar para ficar em relação a custo benefício, vale a pena. O quarto é limpo com boas camas, não cozinhamos mas tinha o necessário caso fosse preciso. A localização é bem perto de tudo em Palm Beach (só pergunte onde é o local para cortar caminho, pois se for andar pela rua principal fica bem mais longe). Vale a pena economizar na estadia para poder aproveitar os passeios que tem na Ilha. Não deixe de visitar o Parque Nacional e comer no trapiche Palm Pier no restaurante Bangalore foi definitivamente a melhor comida!

Family

10/10

Exceptional

07 Mar 2025

RICARDO G

Melhor custo-benefício da região!

Nossa hospedagem na Posada Sandra Tours foi maravilhosa! O atendimento é impecável e a Sandra foi sempre muito atenciosa conosco, inclusive até em um dos dias nos foi a guia de um tour para as praias do sul do país que ficam mais distantes e só chegam com carro.
A piscina da pousada é super gostosa e o quarto é aconchegante, e havia serviço de quarto todos os dias. O chuveiro não esquentava muito, mas estávamos no calor, então não foi um grande problema. Sobre localização, a pousada fica a menos de 10 minutos caminhando da praia de Palm Beach e dos principais bares da região de noite, e é um lugar extremamente seguro, de modo que pudemos fazer tudo a pé e economizar com taxi. Recomendo muito a hospedagem na Pousada Sandra Tours e espero voltar novamente!

Friends_and_family Friends

10/10

Exceptional

13 Feb 2025

Verified traveler

Dias perfeitos em Aruba

Ameiiii
Sandra não estava na pousada nas datas, mas foi super atenciosa no whats.
A moça que arrumava os quartos foi super simpática e atenciosa.
Pousada cheirosa e limpinha todos os dias, o quarto também era arrumado todos os dias.
A cozinha no quarto nos ajudou muito em nossa estadia, como as coisas em Aruba são caras, foi muito econômico poder cozinhar no quarto.
A piscina é muito boa!!
Localização excelente, há 15 minutos andando da praia de Palma Beach (através de uma pequena travessia para pedestres entre a rua do hotel e a pista, próximo ao Palm Beach Plaza Mall).
Tem ponto de ônibus em frente ao Palm Beach Plaza Mall, caso precise, no site da Arubus tem toda a rota deles e maiores informações.
Nós alugamos um carro por 3 dias para ir às praias mais longe e ao farol.
Amamos!!!

Friends_and_family Family

10/10

Exceptional

03 Jul 2024

Jonathan

Eccezionale. Vicino alla migliore spiaggia dell’isola con i migliori ristoranti e bar. Casa pulita con piscina, il meglio che potrete trovare ad Aruba. Proprietari fantastici

Leisure Family_with_children

10/10

Exceptional

23 Jun 2024

carina

La atención de Sandra y su personal excelente. Siempre atentas y dispuestas a responder dudas o consultas. Cerca de la zona de Palm Beach y de la parada de colectivo.

Leisure Family_with_children

10/10

Exceptional

23 Jun 2024

Kim

The hoost Sandra is so nice and helpful🖐️

The owner Sr. Sandra it's such a lovely and helpful hoost. Nice and friendly, and I'll definitely returns to this peaceful and quiet place, close to all you needs.

5-10 mins. by walking and you ll be in the middle of \"downtown\" and the 🏖️ beaches at Palm Beach - this place is so well located if you like to have some quietness during the night.

10/10

Exceptional

15 Jan 2022

Verified traveler

Well located and friendly staff

Close to Palm Beach, it is very well located, on a quiet street. The accommodation I stayed was simple, but it had everything I needed. The service was excellent. Super kind staff. I will stay there next time.

10/10

Exceptional

14 Jan 2018

Jonas

Really nice hotell and this is the best place to stay in the Palm Beach area if you are on a budget. Its not Hyatt or Hilton so don't expect luxury but this is great value for money. The family that runs this place are the sweetest people and is so nice and helpful. I would stay here again anytime and location is great! 4-5 min walk to Palm Beach and all nightlife, restaurants etc.

Family

8/10

Excellent

17 Jan 2016

Nadine W.

Expectativas cubiertas.

Una grata experiencia. Un modesto lugar , acogedor, cómodo y agradable, con muy buen servicio, wifi, desayuno, lleno de gente amable y cordial. Muy bien ubicado cerca de las mejores playas, restaurantes y el comercio, de fácil acceso a los sitios turísticos. Sólo faltaba agua caliente en la ducha para ser una estadía perfecta.