The Rif at Mangrove Beach Corendon All-Inclusive

Curaçao , Curacao
Willemstad, Pater Euwenswegs 31A willemstad
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100 reviews shown

10/10

Exceptional

30 Apr 2026

Tamara

This Hilton location was beautiful and amazing! I loved it during my stay!

Partner

8/10

Excellent

29 Apr 2026

chul

The hotel was well maintained overall but the staff members were not as well trained and were not smiling or not talkative in my experience

Partner

2/10

Poor

28 Apr 2026

Barbara

I found the overall experience to be extremely disappointing from start to finish. What should have been a seamless stay turned into a series of ongoing inconveniences—from difficulties at check-in, to challenges securing restaurant reservations, to excessive delays even when attempting to obtain a simple drink, which is particularly concerning for an all-inclusive property.

Additionally, much of the staff appeared unhelpful, and at times, outright discourteous and unaccommodating. This lack of hospitality significantly detracted from the experience.

Most concerning, both my companion and I became ill with what appeared to be food poisoning during our stay, raising serious concerns about food safety and quality standards.

Given the premium price point, I had anticipated a far higher level of service, organization, and overall guest care. Unfortunately, the experience fell well below expectations and did not reflect the value paid.

Friends

8/10

Excellent

28 Apr 2026

Aleksandr

AC works well, pool is not that crowded.

10/10

Exceptional

28 Apr 2026

Marsha

Wonderful time

Partner

10/10

Exceptional

27 Apr 2026

Maria

Pool was beautiful and staff very serviceable.

8/10

Excellent

27 Apr 2026

Nkonye

Everything was clean, and the staff were very nice. The only thing I would change is the way they handle their dinner reservations for the limited amount of restaurants on their property.

Friends

6/10

Pleasant

26 Apr 2026

Rasheed

The room was okay but the mattress was terrible and the pillows were paper thin. Also we never had hot water while we were there. Apparently something was wrong with the water heating. The pool was nice as were the cabanas. The restaurant optoons were fine but we did not like that all of them were open air. There was never a time when you ate inside. There were lots of pigeons trying to pick up a meal in the dining areas and there were flies at the harbor restaurant.

Partner

10/10

Exceptional

26 Apr 2026

Michael Joseph

Absolute amazing time my girlfriend and I had. Seriously one of the best vacations we’ve ever been on. First I’ll start with the staff, they were absolutely amazing. Saw some mixed reviews online about the staff but overall everyone was extremely helpful and super kind. The front desk helped with excursions and renting taxis and such. The bartenders were absolutely amazing. They were seriously super kind and very helpful and were always making sure everyone had something. We honestly built some friendships with some of the bartenders due to how nice they were.

The property was extremely clean that my girlfriend and I almost had to LOOK for stuff that wasn’t clean or was dirty. There were always people circling around the beaches and entire resort really just cleaning up.

We got the swim up room and it was absolutely amazing. Perfect in the morning for getting a tan and pool was so refreshing especially after a Long Beach day. The room was always clean and the mini bar was always stocked with beers sodas etc.

Overall a review I’d give a solid 11/10 and I really mean that it was so much fun and honestly sad it’s over lol. Everyone, the front desk, the cleaning crew, bell boys and ESPECIALLY I cannot stress it enough the BEST bartenders I have ever met in my entire life and wish I was overreacting. Seriously a great time, so much to do and if you plan on staying I 100% recommend staying at The Rif because you also get both resorts.

11/10

Partner

10/10

Exceptional

25 Apr 2026

Jamilet Marie Garcia

Very nice stay.

Family

8/10

Excellent

24 Apr 2026

Stephanie

The only problem was that the wifi went out for 2 days

Family_with_children

10/10

Exceptional

23 Apr 2026

Shelly

Beautiful property, hospitable people.

10/10

Exceptional

22 Apr 2026

Marcia T

The pool was super enjoyable, so were the amenities and the beach.

Family_with_children

10/10

Exceptional

22 Apr 2026

Shellon Garnett

yes the pool was great and the AC

Family

10/10

Exceptional

21 Apr 2026

Silvia

clean. modern. pools was nice. great hotel

10/10

Exceptional

21 Apr 2026

Bryanna

Everything was so enjoyable. The pools were clean, had plenty of chairs and lounge areas. The AC in the room was perfect, the staff on the property were also amazing. Oscar at one of the bars and the bellboy Alrick made my stay that much more enjoyable. Would 100% go back and stay there again!

Partner

2/10

Poor

20 Apr 2026

James Melvin Harris

Came here to celebrate my best friend’s birthday based on the reviews… and I wish we hadn’t.
The food? Terrible. Not “meh,” not “could be better”—straight up terrible. The only safe options were fruit and juice. And don’t get excited about room service—it’s $15 just for them to bring you buffet food… yes, buffet food.
The drinks were just as bad. No real name-brand liquor, just bottom-shelf options like some vodka called “Chihuahua”—and trust me, it tasted exactly how you’d expect. It was dog awful!!!!!
Now here’s the kicker: the ONLY decent bar is at the pool… in the kids’ section. So imagine trying to enjoy your drink while kids are cannonballing, splashing, and jumping all around you. Meanwhile, the “quiet” pool has no comparable bar setup. Make it make sense.
No good DJ, no vibe, no solid music playlist—just a very low-energy atmosphere overall. The shows and entertainment? Boring and completely forgettable.
For the price, this place is absolutely not worth it.

Friends

8/10

Excellent

20 Apr 2026

Maleka

The place is nice ac in the all ways would be good

Family

8/10

Excellent

18 Apr 2026

Shakima

Lovely place and buffet had many options. Food was decent for all inclusive.

Friends

10/10

Exceptional

17 Apr 2026

Juan fernando paulino

Had an amazing stay, if relaxation is what you’re looking for this is the place for you.

Partner

6/10

Pleasant

17 Apr 2026

Brandon Jay

Nice place but food and service is lacking. Takes forever to get food and drinks when at a restaurant at the resort

Partner

10/10

Exceptional

16 Apr 2026

Ursela

Writing
I had a really pleasant stay at this property. The room was clean and well-maintained, which immediately made me feel comfortable. The staff were friendly and helpful throughout my visit, always ready to assist with any questions or requests.
One of the highlights was the pool area—it was clean, relaxing, and a great place to unwind.
The only downside was the air conditioning. It seemed to be programmed to turn off and on intermittently, which made the room warm at times and caused some discomfort while sleeping.
Overall, it was a good experience, and I would still consider staying here again.

Partner

10/10

Exceptional

16 Apr 2026

JOANNA

Perfect except for the beach, small and rocky.

Friends

10/10

Exceptional

11 Apr 2026

Mihaishel

Everything was amazing

10/10

Exceptional

09 Apr 2026

Michalene

Everything was wonderful

Partner

10/10

Exceptional

08 Apr 2026

Chad

All areas were clean, and well attended to. Drinks were great! The beach view was obstructed on certain days but it was fun to watch the cruise ships come in.

Partner

10/10

Exceptional

07 Apr 2026

Charnell

Very nice!

10/10

Exceptional

05 Apr 2026

Kaan

Amazing resort with great staff and location. The food was good and chefs were great at the buffets. Enjoyed the activities, pool and the beaches. Thank you.

Friends_and_family Family

8/10

Excellent

04 Apr 2026

Tiffaine

The pools were nice!! I just don’t like smoking allowed everywhere. Especially around other peoples kids.

Self

2/10

Poor

31 Mar 2026

Hemant Kamalakar

Got the worst rooms facing a parking lot. Tv was not working in our room. Called reception to send someone to fix it. No one came. Extra towels and pillows were requested several times, in person at reception and by calling 4 to 5 times. No one responded to the request duringbour 3 day stay. None of the restaurants were available to book. Only one the turkish restaurant and we arrived on time. But they told us they cannot take order till enire party is at the table. Terrible service on a holiday. Staff at cocierge counter were rude and the restaurant reservation person was extremely rude. The propety does not feel like a Hilton. The management has no customer service rules. I would not recommend this property to anyone. It was our first visit to Curacao, and was very disappointing.

Family_with_children

6/10

Pleasant

31 Mar 2026

Juanisha

The check in lines were long and the workers appeared to be very disorganized. Other than that I had wonderful vacation.

10/10

Exceptional

31 Mar 2026

Ernestine

Excelente
Usually we stay on the Mangrove side-
Enjoyed the quieter side of The Rif!
The food was good- the buffet offered quite the variety of dishes which was helpful due to personal dietary restrictions/limitations!
Will definitely return.

Partner

4/10

Poor

31 Mar 2026

Cerise

I am an avid traveler, especially to the Caribbean and I was quite disappointed with my stay at The Rif in Curacao. Firstly, they never responded to any of my messages on the app leading up to my stay to confirm a crib for my son and balloon decor for the room. All of wish I had to take care of once I landed. Then, once we arrived and checked in, I had to call front desk multiple times for the crib. We waited in the room for 2 hours just to ensure arrival. Next, the hospitality from the staff was poor. When walking in the halls, housekeeping does not acknowledge you or say, \"Good Morning\". We would always say it first and sometimes not get a response back. I can't say all but quite a few were like this. The buffet is just average and the options are limited. The specialty restaurants are limited with small portion sizes. The waitstaff at the restaurants were the same, some will greet you and others would not. During our 5 days there, we had someone come around twice to offer coffee and tea during breakfast. Also, it is very much a self-service place. While at the beach or pool, you have to get your own drinks at the bar. The lady at the towel stand gave me an attitude when I asked for 3 towels for my family of 3 and told me should only give me two, when I had to state again that I have 2 other family members that need this. Nathanial, the attendant that helped with our luggage on arrival was very nice and courteous. I will never return to the Rif.

Family_with_children

8/10

Excellent

31 Mar 2026

ROSANNE

This is a gorgeous resort with friendly attentive staff.

Friends

8/10

Excellent

30 Mar 2026

Johnnatan

The room cleaning was awful. The staff at the bars are very slow and inattentive. The 24/7 bar has terrible service. Otherwise, the food and hotel amenities were all very good.

Family

8/10

Excellent

30 Mar 2026

Mkrtich

Overall very good

Family

10/10

Exceptional

29 Mar 2026

Torey Ann

The whole experience there was wonderful.

Friends

10/10

Exceptional

29 Mar 2026

Michael

The staff were very welcoming, the rooms were clean, we went for a massage and that was amazing! Overall the resort was very enjoyable and we loved the experience! Will surely recommend.

Partner

10/10

Exceptional

28 Mar 2026

Julia Eleanor

We had the best room upgrade! Our view from the balcony was so beautiful! The resort was clean and staff was friendly and helpful. I highly recommend staying here!

Friends

10/10

Exceptional

27 Mar 2026

Antoinette Di

All around Beautiful place.

6/10

Pleasant

27 Mar 2026

Derek

When we arrived around 2pm, our room was not ready until 4pm. Went back to check at 4pm, still not ready. It was around 4:30pm before we got a room. Walking around the room in bare feet, your feet get black and sticky. There is no table service at this resort for drinks. Staff is not as friendly compared to other resorts. Food was just okay, not a lot of flavor.

Partner

10/10

Exceptional

26 Mar 2026

Nicole

The property was easy to navigate. The restaurants were hard to get reservations at but we were able to go to them. Each restaurant had their own way of serving food, became a little confusing. The resort was clean and friendly and when we arrived they up graded our room free of charge! Just remember you need to check your plugs for the outlets, we needed to bring converters. Overall a great stay and would go again!

Friends

8/10

Excellent

25 Mar 2026

Stephen Anthony Di

Beach view was excellent and area was safe.

10/10

Exceptional

25 Mar 2026

Letisha

Very modern property. Amazing experience. Food was amazing. No complaints.

Partner

10/10

Exceptional

24 Mar 2026

Stephen

Clean room, accommodating staff

Friends

4/10

Poor

23 Mar 2026

Sila

Staff was beyond rude, sarcastic and I did not feel like I was wanted there. We, group of 20 people encounter so many times were the staff did the most. At one point we ordered food and they told us no because were ordering too much food, they didn't bring out certain food we asked for. They said no to making some drinks, just overall bad customer service skills.

Family

10/10

Exceptional

23 Mar 2026

Kristi

Beautiful beach with access to two large pools and a waterpark. The Barbecue and Turkish restaurants were our favorite. We always ate at the 6pm sitting and never had an issue with service or the food being cold. All staff were super friendly and accommodating. Would recommend and stay there again in the future:)

Family_with_children

10/10

Exceptional

22 Mar 2026

Samantha

Very relaxing, clean room and resort, really nice and welcoming staff all around!

8/10

Excellent

22 Mar 2026

Brian

The beach was a bit of a disappointment. Not a great beach, and the view was obstructed every day by docked cruise ships. The property itself is very nice, lots of amenities, clean, and well kept. The staff were friendly and helpful. The service in the ala carte restaurants was the slowest I’ve seen anywhere, but they were all friendly. The food was just ok. I’ve stayed at several all inclusive resorts before, plus cruises, and expected better dining options.

Family_with_children

8/10

Excellent

19 Mar 2026

Elizabeth A.

The resort was very clean and views were spectacular.

Friends

10/10

Exceptional

17 Mar 2026

Krista

Very nice hotel and amenities

Family_with_children

4/10

Poor

16 Mar 2026

Rose

My room wasn’t clean for 3 days

Family

10/10

Exceptional

16 Mar 2026

Jovanna

Check in staff were amazing and so helpful!

8/10

Excellent

16 Mar 2026

Jacob

The beach is pleasant despite its dimensions. The location is safe

Family

6/10

Pleasant

15 Mar 2026

MARC

Everything went well except the AC in the room. It had an issue and we moved but it seems that some of their AC units needs servicing.

Partner

8/10

Excellent

13 Mar 2026

Renato

buffet was great. restaurants below average

Friends

10/10

Exceptional

13 Mar 2026

Tihomir

The pool area was great. The area by the beach bar was even nicer (with the palapas). 75% of the bartenders had alot of attitude. The food was exceptional. Cleaning of our rooms was hit and miss, sometimes cleaned (and restocked) very well and sometimes very late.
But overall we had a fantastic experience.
Would come again
Tim P

Partner

10/10

Exceptional

10 Mar 2026

amy

yes yes yes beautiful

Partner

10/10

Exceptional

09 Mar 2026

Roberto

The pool was excellent and very peaceful. Our room had an ocean view to the west.

Partner

4/10

Poor

07 Mar 2026

Matthew

Overall, the property is well-maintained. Buffet has lots of international offerings, but the quality is ok. When booking restaurants on premises, the food portions are extremely small. Even with a party of 6, at the barbecue they served us one plate, that's all you could get. It came with one 1/4 piece of corn on the cob, 6 ribs. Requests for more were always acknowledged but never delivered. Lost hot water for several days in the rooms. Bartenders, hit or miss, some were very attentive when tipped, others were more interested in joking with each other, and often I or others were ignored. In one case, a couple sitting at the pool bar asked if they could get some service; they were told to get up and wait in line, then mocked by all the bartenders. Management was non-existent; it seemed most bars were managed by young adults who were more interested in serving locals on day passes than the full-paying guests. Suggest that a review of management practices, with more management on site to see guest experiences. Sad that none of the couples we traveled with will be back or recommend to others. This is a short list. If I owned this hotel, I would be horrified at what is happening.

Friends

8/10

Excellent

07 Mar 2026

Michael

spacious room /balcony (view of parking garage) comfortable king bed, modernized bathroom, stocked refrigerator/bar and TV with offerings of some news, movies, and entertainment channels. Unfortunately experienced on a few occasions loss of program during viewing

Partner

10/10

Exceptional

07 Mar 2026

Daniel Herbert

The property is large and on our side fairly quiet with mostly adults, and a great outdoor bar. The rooms were clean and the food was mostly good. Lots of buffet choices but a couple of restaurant food experiences that were not great.

Family_with_children

8/10

Excellent

07 Mar 2026

Virginia M

Yes the pool was enjoyable, room clean. Plug broken staff at desk aware. Never fixed in 6 days we were thereHowever the buffet was only good for breakfast. Food cold. Restaurants were horrible. BBQ didn’t stick to the menu. Brought everything including the soup in small bows to share. Mini bar 2 beers and soda

Partner

8/10

Excellent

06 Mar 2026

Lashawn

They say adults only but that was not the case at The Rif where I stayed there were at least a hand full of kids and infants as well not to nosey but very noticeable. The swim out pool is not as warm as one would think. Housekeepers were friendly, one night room service never showed up and actually canceled my order. Food was maybe a 7/10 I enjoyed seeing the different ships at the dock.

Self

8/10

Excellent

04 Mar 2026

Bernadette

The houskeeping needs improvement

Family

2/10

Poor

03 Mar 2026

Sushanth Babu

We did get a partial view ocean room but after having to remind them about our reservation because they gave us a different room than what we booked. The service is bad, staff is lazy not worth the money you spend. I wouldn’t recommend this hotel, what the online reviews say are true and they are bad!

Partner

8/10

Excellent

03 Mar 2026

Nadia

Property was great & food choices were excellent but massage therapist were not so good.

Friends

8/10

Excellent

02 Mar 2026

Amy

We had a great stay. Food at the buffet was very good. Our room was very nice. Pool was beautiful. Bars and drinks great. Staff were friendly. Not a good beach for snorkeling. We traveled to other beaches for that. We paid extra for a partial ocean view room. We could see about a 10% view of the ocean when there was no cruise ship parked. Our biggest complaint was the view from our room on the first floor. 90% of our view was of a work area that had two very large refrigerator units that had very loud motors running. It was difficult to even carry on a conversation on the balcony. Not the vacation view we paid extra for. Make sure you’re on a higher floor further away from the main lobby if a better balcony view is important to you.

Friends

8/10

Excellent

02 Mar 2026

Jaquey

The room was spotless, the staff was very helpful and friendly, food is not good, the resturant the wait is long and food luke warm, wonderful resort but the food needs to be improved.

10/10

Exceptional

28 Feb 2026

Abigail

Awesome hotel and service!

Family_with_children

8/10

Excellent

28 Feb 2026

Stacey Lynn

Pools were too deep

Friends

6/10

Pleasant

26 Feb 2026

Daniel

The property was beautiful, convenient to the airport, and had lovely amenities, most notably the fitness center and the coffee shop. We didn't swim in the pool, but it looked large and clean and rarely crowded. The beach area was also spacious with plenty of chairs and shade, and the swimming lagoon was clean and not too rocky, with nice formations for snorkeling and observing fish. I thought swimming in the shadow of massive cruise ships would feel uncomfortable, but it was actually quite striking, and the ships acted as a jetty to calm the waves. The food was hit-or-miss; the buffet was large and had an excellent selection as long as the food hadn't run out (it often had). The ala carte restaurants were near-impossible to reserve, and the one we did land (Sofra, the Turkish restaurant) was delicious but may well have been responsible for my partner and me suffering for the remainder of the trip. The bar staff were friendly and competent, although there was inconsistency between bartenders as far as drink recipes. The rooms were spacious and comfortable, with a large plush bed and functional adequate air conditioning. However, the room had only one wardrobe with a few shelves (one occupied by the room safe), and there wasn't room for my partner and I to unpack. The room was certainly large enough to accommodate an additional dresser. All said it was a pleasant experience, but disappointing that there were missed opportunities to make it truly spectacular.

Partner

2/10

Poor

25 Feb 2026

D'Audra

The air did not work in the room. They refused to give me another room and lied about having a fan to provide. The GM was rude, inconsiderate, and non accommodating. He walked away mid conversation and refused to communicate stating it was nothing he could do at the moment. The bathroom in my room smelled like sewage. The shower water didn't get hot and the water pressure was very low. I was told I couldn't have new wash cloths and towels but every 3 days. The restaurants require reservations to be made the day before by 4pm which means you'll miss your 1st 2 nights of a good sit down meal. It cost to reserve the cabanas at the pool and beach area. Some of the employees are rude.

Friends_and_family Friends

8/10

Excellent

24 Feb 2026

Bianca

The sewage smell really bad and room service was not up to par. Other than that. The food was good. The workers were very nice. I had a good time.

Self

2/10

Poor

23 Feb 2026

Randy

The food was awful. It made us sick all weekend. We had to go off property to eat. Everyone in the country seems to know this place serves old, bad food. The taxi driver, people at the airport. Don't go here unless you like being in the room the entire time.

Partner

10/10

Exceptional

23 Feb 2026

Khorine

I had a wonderful stay.

2/10

Poor

23 Feb 2026

Gail

DO NOT GO TO THIS RESORT!! Everything about staying here was horrible. I can’t even begin to explain how bad the service was, how unclean it was. When we were outside the hotel everyone knew it is the worse resort on the island. How this resort was ranked a 4.5 has to be a farce. Not one person at the resort was happy. It is so bad. Just do not go!!

Partner

10/10

Exceptional

22 Feb 2026

Evelyn

We really enjoyed our 8 days at The Rif. The rooms were cleaned daily, you just have to request it on the app that morning. Also, don't forget to reserve the restaurants on the app too, we were able to to visit one everyday, our favs were the BBQ and the sushi place.

Partner

6/10

Pleasant

21 Feb 2026

Khushal S

The property itself is beautiful and well-maintained, and the overall atmosphere has great potential. However, our experience was disappointing in several key areas.

Room cleaning service was inconsistent and below expectations. The bigger issue was the dining experience. The buffet was poorly managed — food trays were frequently empty and not replenished in a timely manner. Dinner opened at 7:00 PM, but by 7:45 PM many items were already gone and replaced very slowly. If you arrived around 8:30–9:00 PM, there was barely any food left, which is unacceptable for a resort setting.

The wait time for food was frustrating because items simply weren’t being restocked efficiently. In addition, the staff appeared disengaged and unmotivated, often walking around as if they didn’t want to be there. Customer service energy plays a huge role in hospitality, and unfortunately, it was lacking during our stay.

The property has strong potential, but significant improvements are needed in food service management and staff engagement to meet the standard guests would expect.

Family_with_children

10/10

Exceptional

21 Feb 2026

Ashley

The staff were absolutely fantastic, we enjoyed the variety of activities for the kids and relaxing vibe for the parents. Rooms were well laid out and maintained.

Family_with_children

10/10

Exceptional

20 Feb 2026

Deborah

Very clean

Friends

10/10

Exceptional

20 Feb 2026

Maevah Lauryn Ginny

Staff was 10/10

10/10

Exceptional

17 Feb 2026

Christopher

Great amenities, beautiful beach.

8/10

Excellent

17 Feb 2026

BRYAN

Rooms and the bathrooms were very clean throughout the property.

Partner

2/10

Poor

17 Feb 2026

Tatiana

Upon checking in, the room smelled like sewage and mildew. Throughout our stay there were several issues:
Mold and mildew in the bathroom
No washcloths are available at this hotel
The food at the buffet was nasty.
The restaurants often ran out of food.
We had to move rooms at 1am because the toilet wouldn’t stop running and it ended up overflowing.
The air conditioning was loud.
The staff was not friendly and often rude. We asked for a bellman to help with bags since we had to more rooms at 1am and the Front Desk agent lied saying she was the only person on staff, but when we came to the front desk there were 8 staff members just standing around.

Friends

8/10

Excellent

16 Feb 2026

Margaret

Resort

Partner

8/10

Excellent

14 Feb 2026

Paul

Rooms very well kept. Food at buffet was very good but ran out of items frequently. Had to wait to long for omelets or fried eggs. All restaurants are understaffed so getting items quickly is not possible. Fish restaurant was outstanding. Some restaurant staff were not friendly or happy to be at the resort- many were.
Communication was poor for activities outside of the resort.
“Ocean view” blocked everyday by cruise ship.

Leisure Family

6/10

Pleasant

12 Feb 2026

David

Room and hotel are very nice. Unfortunately the staff seem to dislike their jobs, very poor service. Reception answered their phone 2 out of ten times. Requiring us to walk down in person to try to have our questions answered. Had to request toilet paper after room cleaning and had to go in person at 10:30 PM to pick up in person. Ordered room service once and it took over an hour past the stated delivery time ( again had to go in person to enquire). Food is beyond repetitive, typically warm to cold and got to a point that we left the resort to buy food elsewhere. If they could fix the staff/service and improve their food offerings and quality this would be a top rated resort.

Leisure Partner

8/10

Excellent

11 Feb 2026

Jennifer

Nice atmosphere and mostly accommodating. The Rif is (supposedly?) the side of the Corendon resort that is more geared toward couples and not really for kids, but we had our 11yo and plenty of people had kids on the property. The beaches were clean and the cabana was worth renting for some shaded luxury. We went in early Feb - not too crowded except the mobs at the buffet for breakfast and lunch. Some tours are only available on certain days - plan in advance.

When we arrived, around 4:30pm, our room still wasn’t ready. Better yet, we missed making reservations for dinner that night so had to eat at one of the less ok spots (Harbor.) They had weird rules about reservations- can only make them between 10am and 4pm, and either for same day or one day in advance. But we noticed plenty of spots available for nights we had reservations….it seems people just make reservations and skip out later. We overheard one group talk about making multiple reservations in one night.

The app is a pain in the butt…works differently for everyone, said someone actually behind the desk.

The kids waterpark was great, according to my son, but low water pressure shut down one of the best slides he whole day he was there, and shut down the biggest slide after he got to ride it a few times.

The fire alarm sounded twice one night and once another night. The WiFi in the Rif busted for the last two days we were there, so had to suck it up and pay roaming charges for some key communications.

Leisure Family

6/10

Pleasant

10 Feb 2026

Pam

Room was great! They upgraded us to a suite. There were only handful of staff that were pleasant and seemed like they liked their job. Food at the reservation only restaurants for most part weren’t worth it. Buffet was good, many choices. Bars were slow to get served, kept running out of beer, two beer choices.

Leisure Friends

6/10

Pleasant

09 Feb 2026

Keith

The room was 5 star
The entertainment was 3 star
The food was 4 sar
To many pigeons and cats 1 star

Leisure Partner

8/10

Excellent

08 Feb 2026

Lisa

We were not able to get into many of the specialty restaurants. There were days when our room did not get cleaned. Needed to have more entertainment.

10/10

Exceptional

07 Feb 2026

Danelle Marie

This resort has it all! Its beautiful and clean and excellent staff. And even fully booked there was room for all. Food was good. Lots of different areas to hang out in. The water park was fun! (We r adults). Watch the food service times they are a bit off. Drinks are good and generous pours! The diving at the resort is amazing! So is the snorkling get in and head left! Wind Creek casino is walking distance and has live roulette. EXCELLENT CHOICE, recommend

Leisure Friends

8/10

Excellent

04 Feb 2026

Maria

Honest opinion. If I have the chance I would go back to this hotel.

Why?

Beach is beautiful. As many have said it is slightly rocky on the seafloor but not terrible, and with water shoes you are more than perfect. We came here for that and we got it. The water is cristal clear and you always have umbrellas available ( at least that was the case in feb when we went there)

The hotel is good:
pool is great ( even when we usually don't care about it).
Food is fine, don't expect high cuisine, but the buffet is decent and, in particular the Turkish restaurant, is good.
Rooms are quite big and new. good decor

Service:
Besides a handful of friendly stuff members, most of them couldn't care less... Most of them gets you what you need with the minimum interaction possible. A nod instead of \"hi\" is the norm. Doesn't kill the mood just weird for a resort.

Location is good. Is in the middle of the island and walkable distance to down town.

Leisure Partner

8/10

Excellent

04 Feb 2026

Candice

Modern and romantic

Leisure Partner

8/10

Excellent

04 Feb 2026

Paul

Nice big resort, lots of restaurants, and close walking distance to Willemstad. Nice clean rooms and staff were amazing.

Leisure Partner

6/10

Pleasant

03 Feb 2026

Norlita

The room was comfortable and clean! The minibar snacks are nonexistent. Staff are not upbeat and don't greet you until you greet them. The app for room service and requests did not work. I even contacted the front desk about requests, no answer but the operator did help with 1 of 3 issues. Overall, wish I'd chosen the sister property that has more amenities.

Leisure Family

10/10

Exceptional

30 Jan 2026

Catherine

The room was good
The staff that checked us in was great.

4/10

Poor

29 Jan 2026

Jeffery

Where to begin?

The property was very nice, however the service was pretty poor. We had a group of 45 and the overall consensus was the same, it's like they just don't care. Not sure if it's because most don't tip? I always take 100 singles and 20 $5's with me to tip...you might think they would remember who's tipping and who's not!?

There were a handful of outstanding workers at the resort, however that was eroded by almost everyone else. Examples would be: not making eye contact or responding to a hello or good morning as you pass. Bar staff not making eye contact and waiting 20+ minutes for a drink at the pool. Countless examples of workers chatting it up with each other, on a phone etc while you just wait. Even by 'island standards', this was really bad. Wait staff in town were slow, but aware.

The food: buffet was pretty decent, BUT 1 morning they were breaking down at 10:40am when it closed at 11. The BBQ was FANTASTIC!!!!! Service was great and the food, ahhhh. Mexican restaurant, not good. Sushi, laughable! The rolls were on par with your local US grocery store, but the sashimi, inedible...water logged and somewhat unidentifiable.

The room was pretty good and comfy, they have 2 different teams with stocking the bar and cleaning. We went 2 days w/out water in the room and it took asking 4 different people to finally get someone to have it addressed.

Leisure Friends

10/10

Exceptional

28 Jan 2026

Yuejiang

Staff was very friendly, even though after 12:00PM you did checkout, still you can hang around in the resort, and have food, until you departure to the airport.