Name: NH Paris Gare De L'Est
Address: 5 Rue Du 8 Mai 1945, 5, Paris, 75010, FR

10/10

Exceptional

22 Jul 2026

Semih

Amazing, helpful staff. Also the location was ideal for us to take our train the next day and it was extremely convenient to take the metro.

10/10

Exceptional

21 Jul 2026

Milena

Breakfast was very good. All my family love it.

Friends_and_family Family

8/10

Excellent

16 Jul 2026

Maria

Hotel is clean, staff are friendly, distance wise it is a 10 min walk from gard du Nord station.
Downside, not a great area and could hear the metro running in our room most of the night

Family

10/10

Exceptional

15 Jul 2026

Aaron

Lovely view of the Eiffel Tower also! Staff super helpful.

Family_with_children

6/10

Pleasant

06 Jul 2026

Cha

More a 3 star hotel than a 4 star

Family_with_children

8/10

Excellent

05 Jul 2026

Michael

I booked a superior room on hotels.com. I talked with a representative online well before and said a room on 7th floor was reserved. We were assigned a very small room on the 6th floor and had to go back and show them our conversation. The room was spacious enough and was what we wanted. At check out, the attendant said our city tax was 75 euros. He said tell me what you want like a receipt etc. We knew it should have been 50 so I asked for a receipt and sure enough it said 50. Overall, the hotel is nice and one minute from the train station. Walking to the canal and Latin quarter is doable. Not short but doable. I would stay there again.

Partner

8/10

Excellent

29 Jun 2026

Houssam

Clean room , staff was excellent

Self

8/10

Excellent

29 Jun 2026

Brian

Our rooms was clean and tidy and big enough for 2. In the bathroom some of the fixtures are showing a bit of use. Really handy to train station and plenty of cafes for food nearby.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Mario Rodolfo

Right in front of Gare de l'Est, on top of a network of train and metro options, just the logistics would make sense. The neighborhood is full of restaurants and Canal St Martin is at 5min walking distance. In addition the rooms are spacious, with comfy beds and nice views. Staff is nice and helpful. Way to go NH.

Family_with_children

4/10

Poor

28 Jun 2026

Sej

Good location and clean, modern etc, but the size of the room is ridiculous!

Self

10/10

Exceptional

25 Jun 2026

Owen

Staff was very helpful and breakfast was very nice.

Self

10/10

Exceptional

17 Jun 2026

carl

Great stay

4/10

Poor

16 Jun 2026

Nora

Sufficient room here in Paris if you’re staying for a short period of time. We ended up choosing this place due to its close location to the metro and train stations. Staff was very friendly but the overall amenities of the place were a bit limited. The bar service had a very limited selection. The walls are extremely thin so you can hear everything all the time no matter the time of day. The shower was your average European shower in the middle of the bathroom with no tub. Extra towels would’ve been very helpful but you can manage if you’re a regular traveler. Overall a decent stay for what we needed but I can’t say I’d recommend or go back myself.

Partner

10/10

Exceptional

12 Jun 2026

Angely

Great location being by the train and major transport, even kids had fun taking the underground. If you know that going in, you know it may come with outside noise the hotel cannot control. Even still, it is charming to sleep with the windows open and hear the true sounds of Paris. Staff was great but never had any issues that needed their attention. Just a late night water, and they attended to it right away. For US people, it has an elevator so that is a huge plus! We had a wonderful stay. Some of the best pastry and bread can be found just walking distance down the road. Local good places!

Family_with_children

8/10

Excellent

12 Jun 2026

Alan

Convenient location across the gare

Partner

8/10

Excellent

03 Jun 2026

Matt

Nice, clean hotel that did exactly what I needed - gave me a shower, a comfy bed, and a place to grab a drink or two after a long day of touristing.

I got in super late at night during the May heatwave after a long day of travel and was so thankful for an air-conditioned property and staff that spoke English (my French stopped working after it hit +27 and 60% humidity).

The room was quite small, but since it was my first time in Paris, I don't know how unusual that is. It was clean and cozy, and had A/C - although it struggled to keep up, it took the edge off the heat and I can't imagine not having it at all.

The lobby and bar area are clean, refreshed, and very nice, but you definitely feel the age of the building once you get on the room floors.

I'm a big walker when travelling, so I found the location to be convenient enough. Overall, decent stay at a very reasonable price.

Self

10/10

Exceptional

28 May 2026

Victor M F

The location was great. It was within walking distance to Montemarte and other Paris locations and extremely convenient for anyone who rather use the Metro or train station.

Partner

10/10

Exceptional

26 May 2026

Heather

I had a wonderful stay at this hotel in Paris. The location is excellent, just a short walk from the metro and train station, making it very convenient for exploring the city. The reception team gave us a warm welcome from the moment we arrived and were always friendly, helpful, and attentive throughout our stay. The atmosphere was comfortable and welcoming. I would definitely recommend it for anyone visiting Paris

Friends

2/10

Poor

25 May 2026

Luiz Filipe

Failed basic expectations of a 4 stars hotel (to be honest even of a 3 stars one). The air conditioning was not working during the heat wave. Which means the room was like a sauna. We slept naked and still struggled to sleep because of the heat. After a 3 day vacation which was supposed to be a rest we came back home more tired than ever. According to my sleep tracker I was unable to reach REM any day (probably due to the heat). When we went to the reception they couldn't offer to change rooms, nor had a fan. In the end only thing they gave us was not charging the chips we ate.

On top of that the shower was really bad. It had low pressure and we had to balance the hose so it doesn't fall.

Finally, the first day I worked from the hotel and the Internet was terrible. I eventually just thetered internet from my phone. They had a paid option that was supposedly better but it is unacceptable for a 4 star hotel to not have free decent Internet... Specially nowadays as internet is so cheap to buy.

I thought NH hotels had standards as I had stayed at the chain before but clearly not. Not staying again.

I would recommend Expedia to update this hotel entry to 2 stars to match the service they provide.

Partner

10/10

Exceptional

22 May 2026

Peter

Great place to stay.

Family

8/10

Excellent

21 May 2026

Hilkka

We had a nice one night stay at NH Paris Gare De l'Est.

The people at the reception were very nice and polite. Also the service at the bar was good.

The room was a good size - especially for Paris - and had a good amount of storage space. There was a kettle, a standard courtesy tray and a stocked minibar. They took a deposit for the mini bar which they then refunded. We appreciated the possibility of being able to make our own tea or coffee when we felt like it and also having a properly stocked mini bar.

They had a nice big bathroom with a combined bath and shower, which we liked. The bathroom had a good amount of storage space.

If we were to take an early morning train from Paris Gare De l'Est, this hotel would be our number one choice.

Partner

10/10

Exceptional

21 May 2026

Maya

What a great experience we had! The staff is so incredibly friendly and helpful, it’s right next to a main metro station and easy to get around. There are many little restaurants next door with fantastic food. I loved that you could get free drinks at the bar just for not getting your room done every day. Beds were comfy, and there are free apples and candy to start your day.
The windows are single pane so bring earplugs…. Totally recommend!!

Family

10/10

Exceptional

19 Apr 2026

Brandon

Clean hotel friendly staff and clean room

8/10

Excellent

01 Apr 2026

Danny

Nice hotel, room was a bit small and bed smaller than a standard double but had everything you need and great location

Friends

10/10

Exceptional

27 Mar 2026

Carol

Great location

10/10

Exceptional

25 Mar 2026

Celia

The hotel was clean and comfortable and situated in a good location with the Metro just outside the door. The staff were extremely helpful and polite.

8/10

Excellent

21 Mar 2026

Bryan J

The staff was great, and check-in was efficient. The rooms are small, however had everything you need.

Family

8/10

Excellent

18 Mar 2026

Andrew

Check in was very efficient and helpful.
The room was very small but clean.
The staff were helpful throughout our stay.

Partner

8/10

Excellent

05 Mar 2026

Aleida

Convenient location — the hotel is within walking distance of Gare du Nord train station, making it very easy to access trains and public transportation. There isn’t much to do in the immediate area, but it’s a great hotel for a short stay or if you need quick access to transportation. The room was clean, big and comfortable.

Partner

10/10

Exceptional

07 Feb 2026

Mark

Staff were friendly and helpful, room was spotless, large shower room and beds were comfortable...could fault...would def be back again. :-)

Leisure Friends

2/10

Poor

24 Jan 2026

anup

Room was clean but small, excepted for a city hotel. The front desk staff was rude and not hospitality to us.

2/10

Poor

16 Jan 2026

Amirali

So noisy

10/10

Exceptional

12 Jan 2026

mikaela

Great location across from the train station, quiet and clean.

Leisure Friends

4/10

Poor

02 Jan 2026

Amien

Bedroom bed was terrible making so many sound ... and our room was like a earthquake from both side

Partner

10/10

Exceptional

15 Dec 2025

Ju

Everything was perfect!

8/10

Excellent

15 Dec 2025

Despoina

Room was very clean. Overall it was very quiet which I Ioved. Great breakfast, everything was really tasty. Staff were so welcoming and extremely kind, absolutely loved their customer service throughout our stay

I did choose a room with a view but did not get one which let us down.

10/10

Exceptional

13 Dec 2025

Diego

Clean room and staff

Leisure Partner

10/10

Exceptional

10 Dec 2025

Isaiah

The room was very spacious, very nice, the people were nice; everything was very excellent…très excellent! This was my first time out the country and it was very easy to find the hotel and navigate everything. I will be going back and will be staying in this hotel next time! Au revoir!

Leisure Self

8/10

Excellent

08 Dec 2025

Marissa

Room was adequate and clean.

10/10

Exceptional

08 Dec 2025

Nancy

We were both quite impressed with the service and location of the hotel. Rooms were in good order and staff professional and servicable.

10/10

Exceptional

07 Dec 2025

Jorge

Staff was courteous and professional. Rooms were kept in excellent condition.

Leisure Partner

10/10

Exceptional

07 Dec 2025

Tesla

Room was great. The shower had good pressure and was easily hot. Staff was helpful.

Leisure Family

10/10

Exceptional

07 Dec 2025

Jay

Great location, clean and well maintained room

10/10

Exceptional

05 Dec 2025

Lucy

The staff were lovely, from the helpful and thorough check-in I got to the faultless housekeeping every day to the breakfast staff. My room was amazing - nice and quiet thanks to being on the side away from the road, and while not spotless (marked paint in a few places, a sink that's continously stained because it doesn't drain perfectly) it was a great environment.

Self

10/10

Exceptional

03 Dec 2025

Gloria

My room was spotlessly clean, the space was great and I adored the bathroom and the balcony! The staff were absolutely the best, breakfast was so yummy. I hope to stay here again :)

Leisure Family

10/10

Exceptional

30 Nov 2025

Ebere

Amazing service

Leisure

8/10

Excellent

05 Nov 2025

Katherine

Great location! Plusses: very quiet despite active hotel and noisy neighborhood. Plenty of good lighting. Comfortable bed and linens. Nice attention to details: Good storage with hangars and room hooks, bathroom mirror has a section that doesn’t steam up.
Staff quickly fixed the one item not working in our room.
Shout out to the breakfast manager who was very welcoming and attentive and pitched in to help his staff. Also to the barman who was a consistently efficient, professional and knowledgeable.

Leisure Partner

10/10

Exceptional

03 Nov 2025

Alice

next yo train station and metro

Leisure Family

10/10

Exceptional

02 Nov 2025

Debbie

Lovely rooms and friendly staff

10/10

Exceptional

22 Oct 2025

Angela Michelle

Customer service was really good. I really appreciate that I was chosen as the lucky guest of the day and received superb service. Unfortunately, I forgot the name of the employee that helped me but I really appreciate him for going above and beyond. Highly recommend staying at this hotel and will definitely be back.

Leisure Friends

10/10

Exceptional

14 Oct 2025

Derek

Just what we needed

Friendly staff, great location for Gare de l’est & Metro - good for family break.

Friends_and_family Family

8/10

Excellent

07 Oct 2025

David

Room was nice, but so hot! I could not get it cooled down enough to sleep comfortably.

Self

10/10

Exceptional

06 Oct 2025

Timothy

The staff at NH Hotel Gare de l'Est were incredible - welcoming, friendly, incredibly helpful and attentive. I cannot speak more highly of them. I purchased the on-site breakfast package, and I'm so glad I did! Im addition to the food being varied, beautifully displayed, amd good, the staff in the breakfast dining area were so friendly, and cheerful and helpful! They remembered me by name each day and made me feel so welcome.

Leisure Self

8/10

Excellent

17 Sep 2025

Morgan

Great value hotel.

Comfy bed and pillows, fab shower. Very helpful staff.

Friends_and_family Family

10/10

Exceptional

09 Sep 2025

Jodi

Amazing staff (Andres!), hotel and room. Close to literally everything and they helped us store our bags, get taxis, find food. Have already recommended to friends who will be visiting Paris!

Friends_and_family Friends

10/10

Exceptional

01 Sep 2025

Alison

Great first night in Europe.

Great location as we had just arrived in Europe. Easy to access city and train to our next city. Staff friendly, beds comfortable, quiet rooms.

Partner

8/10

Excellent

29 Aug 2025

Milton

Close to transportation and good food

Leisure Partner

10/10

Exceptional

25 Aug 2025

Manuel

The hotel was very clean, and the room was spacious and comfortable. It is also very well connected to public transportation, which made getting around Paris easy. Overall, a great stay.

Leisure Family

8/10

Excellent

21 Aug 2025

ISMAEL

It’s was very good

8/10

Excellent

21 Aug 2025

Noelle

Very helpful and friendly staff

Leisure Family

10/10

Exceptional

06 Aug 2025

Aideen

Staff were so helpful and hotel is in a perfect location for the train stations and Metro. The family suite was so spacious and quiet.

Leisure Family_with_children

10/10

Exceptional

30 Jul 2025

Janice

Great overnight stay

We stayed at the hotel for one night as a stopover. It was great for this. Although our room was small it was clean, bright, quiet and cool (it was very hot outside!). The bed was very comfortable and the bathroom was squeaky clean.

Partner

8/10

Excellent

29 Jul 2025

Zahira

Very nice staff. Hotel had some renovations but we did not have any issues. Very clean room. Bit small rooms but everything was there; fridge, bathrobes, slippers. Location was also very good. Hotel is not too crowded so liked that aa well.

Family

10/10

Exceptional

28 Jul 2025

Clifton

Great room, service, food - very friendly - check-in was very friendly

Partner

8/10

Excellent

22 Jul 2025

haf

Great location opposite Gare de l'est and a 10minute walk to Gare du Nord. Quite a small room but that's to be expected in central Paris and it was modern, comfortable and with air con. Only marking down as some of the hotel was being renovated at the time so some noise and mess but once that's finished I'd definitely stay there again.

Family

10/10

Exceptional

08 Jul 2025

Frederick

We booked here because it is across the street from the Gare de l'Est, from which we were taking an early train the next day. The desk staff were friendly and efficient, the room was spacious, immaculate and well equipped, and the hotel's front door is 100 feet from a metro station, with places close by to eat. The hotel was undergoing interior renovations on the lower floor, but the staff took pains to contain the noise and the dust. Everything was clean and we could hear no noise in our room. Checkout was easy. I would stay here again.

2/10

Poor

26 Jun 2025

Jerson

Horrible experience! AC was not working for the entire building, our room was above 80 degrees and they provided no solution. They lied about the AC working and then tried to come up with excuses promising that it would be fixed the next day. The next day never came, we barely slept.

Leisure

10/10

Exceptional

16 Jun 2025

Paul

Amazing hotel in the 10th district, across from the Gare de L'Est and about 500 meters from the Gare du Nord. Our room was the cleanest, newest room I've ever stayed in. Got my own balcony and zero noise! I didn't get a chance to try the breakfast because I left too early, but I'm sure it must have been up to par. The staff was incredible! French or English, no problem! If you're coming in via the Eurostar (Gare du Nord), and have to take an early train, this is a great choice.

Leisure Family

2/10

Poor

14 Jun 2025

diego

No lo recomiendo

El hotel se está reformando por lo cual parece más una obra en construcción que un hotel, incluso en su interior.
La habitación es extremadamente pequeña y el aire acondicionado nunca funcionó, pasé la peor noche de todo mi viaje.
Un hotel nh para el olvido

Partner

8/10

Excellent

13 Jun 2025

Geoff

Booked this hotel to be convenient for Gare du Nord and Gare de l'Est - it's certainly convenient for the latter!

Hotel was undergoing renovation when we were there (May 2025). You were aware of it but there was no major inconvenience apart from a bit of noise during the day.

The rooms are comfortable but quite small - typical for hotels in central Paris.

We really liked the area around the hotel - 10th Arrondissement - towards Canal Saint Martin. Plenty of restaurants and bars full of locals (and a few tourists!).

You can probably find a cheaper hotel if you look but overall good location and not bad value.

Partner

8/10

Excellent

12 Jun 2025

Moses

Everything was good although i didn't get a room with a view that I requested for. The location is excellent and makes it easy to navigate around Paris due to quick accessibility to public transport.

Friends_and_family Family

8/10

Excellent

11 Jun 2025

Naresh

The carpet on the floor was dirty, and the air conditioning was not working properly. You need to open the window.

Leisure Family

2/10

Poor

10 Jun 2025

christy

I thought the service was poor and condition was as well. Half the power in room didn’t work. Reported the first and second day of stay and no record of it. Nothing done until last night we were were offered a free breakfast.
Windows blew open every night- even when securely locked- not very safe.
Needs attention and proper repairs.
Would not recommend.

Friends_and_family Family

8/10

Excellent

05 Jun 2025

Karen

Excellent hotel, staff very friendly and rooms very clean and well maintained - the only reason I haven't given 5 stars is because of the noise at night - this kept me awake the first night as we were facing the train station and windows are not double glazed so constant buses through the night and there is a homeless problem round the train station, this however would not deter me from staying at this hotel as metro and train links very useful and we dield enjoy our stay - it is just like anywhere in Paris - you have to be extra vigilant - And take earplugs!

Leisure Family

8/10

Excellent

04 Jun 2025

Botan

High I respect

Business

10/10

Exceptional

03 Jun 2025

olivier

Change the carpets

Business

10/10

Exceptional

02 Jun 2025

Florence

My initial room did not have any windows, just a skylight and it felt like living in a box literally. I asked for a change of room, but I found out the light of the new one did not work , so I have to ask for a room that really worked. The manager on duty took over and reassigned another one, which was much better than I expected. I truly saluted to the manager as she was customer centric, patient and professional. She has the magic that turns lemon into lemonade. When I checked out 2 days later, she made sure my stay was satisfactory and happy. She represented the gold standard of client service. I was impressed by her professionalism and a strong sense of commitment to client engagement and service. I like to express my gratitude and appreciation for her excellent service. I strongly recommend the senior management of NH hotel to talk to her and ask her to share her best practices. I have been staying with NH hotels around Europe at least 3 times before, but this one was the best and I would say this is one of my best experiences in my frequent travel. At the very least I would like to recognize this amazing manager for her excellent services. Please send my gratitude and appreciation to her. Once again, thank you! I am looking forward to seeing her in my near future in Paris as I will definitely stay this hotel next time in Paris, which will be soon. A job well done and you deserve a salute !

Leisure Partner

4/10

Poor

01 Jun 2025

Alison

This hotel was very disappointing for an NH hotel - not the standard you would expect. The hotel appeared to be under renovation everywhere you looked, from duck tape on walls and surfaces to shabby stains in the bathroom, bedroom and communal areas. Would not stay here again.

Leisure Partner

10/10

Exceptional

28 May 2025

Floria

The staff was so friendly and helpful. The area is a little busy just because you are so close to the train station but there is a metro station right outside the door which was amazing.

Leisure Friends

8/10

Excellent

11 May 2025

MICHELLE

Good

The room was a decent size but the building has a lot of renovation going on so we couldn't find the lift when we arrived and the guy on the door didn't indicate that we could use one. But it is handy for the station

Partner

10/10

Exceptional

09 May 2025

Martha

Asher was simply amazing and so helpful. Pointing us in the right direction for everything

8/10

Excellent

09 May 2025

Jacques

NH is in the High rates per night. However they are not renewing the bottles of water nor coffee after the first day. We stayed 4 days and where told that they charge if we want some more... we found this a bit cheap to say the least..for a hotel of that cetegory !
On the good sides, personnnel was top notch and room very clean and the subway was litterally at the front door

Leisure Family

10/10

Exceptional

02 May 2025

olivier

Been there every month for 2 years now!

I have been going there for years now

6/10

Pleasant

29 Apr 2025

susan

Was not aware that the hotel was being renovated and ended up in an unrenovated room. Carpets really bad and bathroom beat up. Beds and linens were ok staff were nice breakfast standard fare Would not recommend until they’ve done renovating

Leisure Family

8/10

Excellent

28 Apr 2025

Timothy

The renovated room& view of the Eiffle Tower were great.
The staff was helpful given the lobby renovation.

Leisure Partner

10/10

Exceptional

23 Apr 2025

christina

der betrag für die minibar und den room service ist etwas zu hoch

4/10

Poor

21 Apr 2025

lisa

Rude staff! Had a to make a complaint… the hotel is under renovation, I wasn’t told upon booking! Do not stay at this hotel!!! Nightmare!

Leisure Family

6/10

Pleasant

19 Apr 2025

Adam

Expensive
Wasn’t made aware hotel was under renovation very noisy lifts not working

Leisure Friends

6/10

Pleasant

08 Apr 2025

Sophia

My room was really small. However, it was just me, so that wasn't a big deal. The room was on the 8th floor, which was really cold at night. The heat had only three levels, and the highest level didn't do anything but make noise. I needed an extra blanket to survive

Leisure Family

8/10

Excellent

08 Apr 2025

Lee

Good hotel for the weekend in Paris, under going renovation which we were aware.

Friends_and_family Family

6/10

Pleasant

03 Apr 2025

Emmanuelle

The hotel is in the middle of construction, very complicated for guests to move through the hotel and no planning.
Staff was very helpfull and that was the best part of the experience.

Leisure Family

8/10

Excellent

31 Mar 2025

Verified traveler

The hotel was undergoing renovation so we had to go upstairs to reception and that was not ideal
Not too friendly but the room was great and check out was easy but the receptionist sent us the wrong was for a bus annoying but these things happen

Friends_and_family Family

10/10

Exceptional

29 Mar 2025

YUJI

Kind staff & good service

8/10

Excellent

28 Mar 2025

Nitika

It’s a great hotel, but it’s currently being renovated so the main exit is via a fire exit which means climbing stairs - which isn’t easy while tugging around luggage. Also one of the lifts was out of order, which meant relying on one lift for all customers and staff to use so wasn’t exactly the quickest. The sink in my parent’s room was filthy as well. I have no complaints about my room

Leisure Family

6/10

Pleasant

24 Mar 2025

Paula

Entrance and exit problems.

The main problem was that the entrance level was being re-constructed, and the lifts were not generally availlable at this level. As we are seniors a door was unlocked for us and there was a lift up to Floor 1, were there was a temporary and very crowded Front Desk. The check-in took a long time as the staff did not seem to recognise my husbands Cartre de Sejour. The rooms were clean and the staff up to their usual good standards, as was the breakfast area. I wish we had known about the building work and chosen another hotel more suited to our needs, as the pricing was too high considering the problems at the entrance level. We have frequently stayed at this hotel, but this time it was frustrating.

Partner

6/10

Pleasant

20 Mar 2025

Douglas

Disappointing NH experience

We were not informed by Hotels.com that the hotel is under construction. Definitely not up to NH experience or standard. We knew it was previously a Holiday Inn but was branded as a NH, very disappointing. Things like very poor drainage in the shower, bathroom door is extremely heavy & difficult to open. The room was too small, almost no room to walk around the bed.

Partner

10/10

Exceptional

14 Mar 2025

Job

There were restaurants nearby and the subway station is just right in front when you get out of the hotel. Very convenient location and will definitely stay here again!

Leisure Friends

8/10

Excellent

26 Jan 2025

Gintaras

Good location

Leisure Partner

6/10

Pleasant

21 Jan 2025

joshua

A busy area but close to canal and other attractions. Couple of great restaurants

Business_and_leisure Family

10/10

Exceptional

11 Jan 2025

Catherine

P I was dreading being so close to the train station, I was worried about safety and noise. This hotel is fantastic. The staff is great. The area it is located in is fantastic. I highly recommend it.

Leisure Family