ibis Paris Gare de l'Est TGV

10/10

Exceptional

13 Feb 2026

Rodolphe

Great location and great service

10/10

Exceptional

24 Dec 2025

Vivian

Great location, great staff, the room was cosy and clean.

Leisure Partner

10/10

Exceptional

24 Dec 2025

Joseph

Great staff.

Leisure Partner

8/10

Excellent

07 Dec 2025

Kevin

Good location, clean, good breakfast, friendly staff

Partner

6/10

Pleasant

25 Oct 2025

James

Small room but this is Paris so not too unexpected and does the job, the bed itself was very comfy; bedroom would have benefited from bedside tables, and lamps instead of hanging lights; the breakfast options were okay but I've had better selections at other IBIS hotels, and it was very warm in the breakfast room as it was located next to the kitchen with little ventilation. A very convenient location near Gare de I'Est and Gare de Nord stations. Does the job and I would stay here again, but nothing extraordinary.

Self

10/10

Exceptional

09 Oct 2025

Selman

Clean room and good breakfast. Great staff.

Leisure

2/10

Poor

08 Sep 2025

Ganna

Awful stay. Dont recommend

The room was not as advertised.
Extremely filthy carpet. The was a hole in the wall that was fixed. Very underwhelming experience. For the money they are charging the minimum expectation is cleanliness. If i could i would ask for the refund.

Business

10/10

Exceptional

26 Aug 2025

Tomohiro

Good location and service

I could enjoy staying with my family. We are satisfied with the room and hospitality. I think it's a good point that breakfast starts at 6:30. I think they understand what the need of visitor is. I have only one point to improve preparing for lots of crepes.

Friends_and_family Family

10/10

Exceptional

21 Aug 2025

Nadine

Excellent staff

Booked several rooms for the family and received a selection of different sized rooms. One of 3 was very petit but all were clean and had fresh decor. The service was outstanding and friendly.

Friends_and_family Family

8/10

Excellent

08 Jun 2025

Ket

Nice

Leisure

10/10

Exceptional

26 May 2025

SHENG HSIUNG

good experience

very clean room. check-in process is a little bit long but it's acceptable

Friends_and_family Friends

8/10

Excellent

02 May 2025

Julia

Clean and comfortable room.

Leisure Family

8/10

Excellent

27 Apr 2025

Nathan

Clean and comfortable rooms which are basic but enough to act as a base for exploring Paris. Really well located.

Leisure Family

10/10

Exceptional

20 Apr 2025

Laura

Very convenient location and wonderful front desk staff!

Leisure Family

10/10

Exceptional

15 Apr 2025

Laura

Every person we came in contact with was lovely and super helpful!

Family_with_children

4/10

Poor

30 Mar 2025

Caitlin

Disappointing

Check in process was fine, our room was small but had what was needed. The problems started when we turned the aircon on and all we could smell was cannabis. It took a long time to air out the room to remove the smell. Our key card also stopped working on the second day which was frustrating, it was sorted quickly once I spoke to staff but I had to queue some time to speak to staff. The breakfast I would not recommend, there was barely any food and no glasses or mugs for drinks. It took about 15-20 minutes for a member of staff to be sighted in the breakfast room so more plates, mugs, glasses and cutlery could be put out as there were none. There was also very limited food for a prolonged period as staff were not present to keep it stocked. All in all the stay was okay for what we needed as we planned to be out but the service overall was very poor for the price that is asked.

Partner

8/10

Excellent

22 Mar 2025

Alan

Ideal for a touring trip

Ideal hotel for a group of people, we have used the hotel many times before for the Six Nations. Given that the hotel is basically used for sleeping and washing it fits the bill perfectly with good access to the metro and a nice bar, Ville de Provins, at the road end

Friends_and_family Friends

10/10

Exceptional

09 Mar 2025

Marie

peut etre revoir le decor

Partner

10/10

Exceptional

24 Feb 2025

Verified traveler

Good stay

This hotel is very conveniently placed within a few minutes walk of Gare de l'est and Gare du Nord. The rooms are comfortable, the breakfasts are excellent and the staff is friendly and helpful. Definitely recommended if you're travelling by train. There are good cafes and restaurants and a mini market in the immediate area. Would definitely stay there again.

Friends_and_family Family

6/10

Pleasant

13 Jan 2025

Rui Jun

We were warmly welcomed. The property within itself is a bit dated. The towels were a little stained. The location right next to gare de l'est is good.

Leisure Family_with_children

2/10

Poor

17 Nov 2024

Khada

*

2/10

Poor

04 Nov 2024

Maria

Roof leaking on top of the bed

Partner

8/10

Excellent

11 Sep 2024

Ye

Staffs are friendly.

Leisure Family

10/10

Exceptional

07 Aug 2024

Vernice Joy

Location:
The hotel is perfectly situated from Paris Gare de Nord, a 5-15 mins.walk. It is 30 mins.from Gare de Lyon station by car. A lot of parisian restaurant nearby. The Eiffel tower is 1 hour and 30 mins.to walk from the hotel. Pharmacy and a lot of stores nearby. Metro is 5 minutes walk. Safe to walk as a family.

This hotel is a modern looking and newly renovated. Elevator is available, very helpful for carrying luggages to the floor. Wide and well lit stairs available if preferred. Clean facilities. Breakfast lounge is located on the first floor. Rooms are great. We got a king size bed plus a single bed in one room and fits perfectly. There are automatic blinds available if want to entirely close the window. We are impressed with how quiet it is even it is located in a busy area. Blow dryer in bathroom available. No iron and ironing board available. No hotel slipper available. Safe is available in room. There are also rooms with balcony which the view is not bad at all. Overall experience is great!

I highly recommend!

Leisure Family

8/10

Excellent

18 Jul 2024

Emmanuel

Hotel has small rooms , good beds and air conditioning. The hotel itself was not easy to navigate with long hallways, stairs and doors to connect the front desk to our room.
Outside the hotel was not ideal and did not feel quite safe , though the proximity to gare de l’ est was convenient to catch our train the following day.

Leisure Partner

10/10

Exceptional

28 Jun 2024

Larbi

Perfect

6/10

Pleasant

26 Jun 2024

A

It’s okay

10/10

Exceptional

26 Jun 2024

Rebecca

Great hotel, clean, comfortable and in an excellent location. The staff could not have been more helpful or kind. Highly recommend.

Leisure Family

8/10

Excellent

14 Jun 2024

Marie

well located and a warm welcome

a quiet room. I've been welcomed by a very kind man

Business

4/10

Poor

22 Apr 2024

Stephen

Interesting feature was water coming out of the light fitting over the sink in the bathroom. Didn’t happen all the time so disappointing.

Leisure Friends

6/10

Pleasant

24 Mar 2024

COLIN

The area doesn’t feel so safe as others in Paris but the hotel is good value for the price

Leisure Self

4/10

Poor

07 Dec 2023

Aurelien

Literie très inconfortable et usagée

Très mauvaise literie. Il semble urgent d’en changer. Surtout pour les tarifs pratiques et par conséquent le standing attendu.

Si une personne de l’établissement prenait la peines de s’y associer au moins une foi, elle s’en rendrait compte

Business

2/10

Poor

19 Nov 2023

Michael

I didn’t like anything the twin share room was way too small for 2 people. The breakfast was inconsistent and it states for laundry service but doesn’t. The elevator took so long to move between 3 floors and the service at the drinks counter was extremely poor.

Leisure Family

4/10

Poor

10 Nov 2023

Michael

Rooms are poorly laid out extremely small and the door card is always playing up. The breakfast service is rubbish always having to wait for items to be replenished.

Leisure Family

2/10

Poor

31 Oct 2023

Jazmyne

Check in was easy however I tried to call the property multiple times before my stay to check with them if they were experiencing any bed bug problems. They would answer the phone and then hang up on you. I called about 7 times in a row and got hung up on every time. After arriving a lovely maintenance man helped me tape my luggage back together and really took his time and that helped ALOT. However after arriving to my room and inspecting the bed I was met with a bed bug on the bed. I took a photo straight away and went downstairs to change my room. They tried to say the bug was not a bed bug and that the cleaner would change the sheets. I let them know that I would need a whole new room. They maid followed me to the old room while I was collecting my things and she looked at the bed and said “it’s all good” I let her know that a bed that had a bug on it would never be all good. Later the next day she barged into my room at 6am and did not leave my room until I asked her to leave. This was terrifying because I had no idea who it was and disturbing that she didn’t leave on her own after noticing I was sleep in the bed.

8/10

Excellent

17 Oct 2023

Catherine

Check in was painless

Leisure Friends

10/10

Exceptional

17 Oct 2023

Verified traveler

Location was great, staff was amazingly helpful when id made a booking mistake. Djibril sorted it no problem

Partner

10/10

Exceptional

10 Oct 2023

Melvin

Good location, hassle free checkin, checkout and breakfast

Leisure Family

6/10

Pleasant

08 Oct 2023

Belgica

We had a bright light from outside shining directly into our beds the entire night. Replacing the super thin white curtains for some blackouts would easily resolve the problem. Our beds were super uncomfortable and the comforter sheets were so thin The room decor was pretty bleak. Felt like a fancier hostel in all honesty.

Leisure Family_with_children

6/10

Pleasant

07 Oct 2023

Robyn

Space in room was extremely limited.

Business_and_leisure Family

10/10

Exceptional

06 Oct 2023

Joseph

Clean and convenience. Easy to access to metro

Business_and_leisure Family

10/10

Exceptional

29 Sep 2023

Irakli

Bulat at front desk was very welcoming and accomodating. Thank you.
Rooms were niceand beds were comfortable.

Leisure Family

10/10

Exceptional

24 Sep 2023

Richard

Staff were excellent.
Room was small.

Leisure Friends

4/10

Poor

14 Sep 2023

FELIPE

Too small compared with advertising in internet. Too loud at night due to the Bar close to the hotel.

Leisure Family

2/10

Poor

04 Sep 2023

Akoete

Hotel is very closed to the Gare de l’Est. However air conditioner has never worked. The room is very small and very hot. I spent two nights and can’t sleep as room was very hot.

Leisure Family

6/10

Pleasant

31 Aug 2023

Jose Santana

Too noisy the room street

Leisure Family_with_children

10/10

Exceptional

19 Aug 2023

Sylvia

All good!

8/10

Excellent

12 Aug 2023

Arran

I feel this review should be in two parts as firstly the hotel is functional and for a night stopover it’s perfectly located for main rail connections, has cafe’s and bars close by, the staff are great and helpful, breakfast was typical of an Ibis and several options again close by if you wish.
With that being said there are a lot and I mean a lot of men alone and in groups hanging around the area 24hr a day and could be off putting to some travelling so worth noting.
The bedroom was small but expected that and with two suitcase you were climbing over them a lot, what wasn’t expected was the bed, oh my word I’ve never come across such a hard piece of foam which had a thin topper to take the edge off, couple of minutes in bed and it felt like lying on a pavement.
You get what you pay for with this and we had no reason to complain but you need to watch your expectations when booking, which is a shame as I said the staff were brilliant

Leisure Family

4/10

Poor

08 Aug 2023

Sam

The location is great for those travelling by train into and out of city, however the rooms are very basic and in need of repair as we had a faulty air conditioning unit. The rooms come with one pillow per person and requests for additional are met with a hard no, and then a maybe but then when you seek to collect the pillow you are informed there are no more at any rate. The breakfast is very basic also. An ok place to stay overall but not one to recommend easily.

Leisure Family

8/10

Excellent

04 Aug 2023

Jerzy

Very convenient location, just two minutes walking distance from train station Paris East.
Variety of food choices around the hotel.
Very small, tiny rooms. Clean and nice. Well English speaking stuff.

Leisure Family

10/10

Exceptional

01 Aug 2023

Michael

Close to Gare de l’Est. Walked with all of our luggage. We were able to checkin early.

Friends_and_family Friends

10/10

Exceptional

27 Jul 2023

Gulmira

Удобное месторасположение. Отзывчивый персонал.

8/10

Excellent

27 Jul 2023

Laura

Nice central location, next to vital travel facilities, nice little room, nice staff

Leisure Partner

6/10

Pleasant

26 Jul 2023

Natasha

Very small rooms. Beds were sub standard

Leisure Family

10/10

Exceptional

24 Jul 2023

Ruwani

Very close to transit, and shops

Leisure Partner

10/10

Exceptional

24 Jul 2023

Krista

My daughter and I stayed here for first trip to Paris. Was great location, clean, and wonderful air conditioning. I’d definitely recommend and price was very reasonable.could walk or take metro everywhere needed.

4/10

Poor

20 Jul 2023

Alex

Find another place if possible

Nothing was possible for them. We asked months before our arrival for a room high up in the building. They gave us one at the lowest possible floor. We complained and were asked to wait an hour with the result of the second lowest.
We asked for a late check out. This was not possible in any way.
Lastly, the breakfast was terrible. I have traveled a lot and this was on of the worst I have ever experienced. The things that should be warm was cold. There was very few items to choose from. The items that were supposed to be available was not available. The restaurant was small and dirty. The tables were only cleaned if you asked. Even though we had bought breakfast for three person for our seven days stay, we only are there twice. The rest of the days we had to find other places to eat.

There are many more things, but these were the major points.

Friends_and_family Family

8/10

Excellent

14 Jul 2023

Anouvong

Staff are good bed were made every day clean

4/10

Poor

11 Jul 2023

Yuko

The A/C didn't work at all and they changed the room for us the 2nd night, but still A/C was weak. The card key works only the first time to open the door, then gets error afterwards. Very plain room with weak disposable paper cups. At least glasses can be provided.
Water bottle filling service at the reception was a good thing.

Leisure Family

10/10

Exceptional

10 Jul 2023

Aaron James

Brilliant, it was in a great location with a lot of life in the area. Food and drinks were never far with a super market near by. Staff was very nice and it was great inside the rooms.

Leisure Friends

8/10

Excellent

04 Jul 2023

Angela

Location was very convenient to the train station and ideal for our one night stay. Reception were friendly, helpful and spoke very good English. Breakfast had a good selection of food and value for money.

Partner

2/10

Poor

02 Jul 2023

Verified traveler

Horrible service, Horrible Location.

Friends_and_family Family

8/10

Excellent

30 Jun 2023

Zoey

The hotel is close to the Gate de L’Est main station and metro and a short walk from the Gare du Nord. It’s a 30 minute walk into the centre of Paris. I would stay here again.

Leisure Family

10/10

Exceptional

10 Jun 2023

Chihiro

Nice location!

Leisure Family

8/10

Excellent

24 May 2023

Ralph

Quiet area

8/10

Excellent

23 May 2023

Andrew

Hotel was a bit dated in the rooms… quite small and basic but the staff were very pleasant and helpful… area is a bit like King’s Cross in the U.K. so a little on the rough side but very convenient for transportation.
Beds were comfortable enough

Leisure Family

10/10

Exceptional

21 May 2023

dwight

great

Leisure Family

4/10

Poor

15 May 2023

Benny

Saw the property from outside and the surrounding appeared unsafe. I didn't even want to be in that area so I didn't even check in the hotel.

Leisure Partner

4/10

Poor

26 Apr 2023

Tyler

Surprise 70 euro fee when checking in. Seems standard. I wish I would’ve known that after I thought I fully paid for the room already…

Leisure Friends

6/10

Pleasant

23 Apr 2023

Madison

You get what you pay for. Small rooms but location is right by main train station. Overall clean but very low end rooms.

Leisure Partner

10/10

Exceptional

21 Apr 2023

Lawrence

Nice location, very close to the train station. Staff were helpful. I stayed for 3 days. Room is small. Would stay again for the price. Sort of 2-3 star in my opinion

Leisure Self

8/10

Excellent

19 Apr 2023

Lynelle

Great friendly staff. Convenient to public transportation. Clean rooms.

Leisure Friends

10/10

Exceptional

19 Apr 2023

revee

abdul was extremely helpful and very good hotel

10/10

Exceptional

17 Apr 2023

Philip

Good hotel, friendly staff, decent breakfast, comfortable bed. Location useful for Gare de L'Est / Gare du Nord

Leisure Self

8/10

Excellent

17 Apr 2023

Verified traveler

Bonne adresse

Hôtel agréable et propre. Personnel sympathique. Seul \"hic\", il n'y avait plus de savon au niveau du lavabo.

Friends_and_family Family

6/10

Pleasant

03 Apr 2023

Matthew

Had to take the room key everyday to reception to be reprogrammed

Leisure Partner

10/10

Exceptional

29 Mar 2023

JAROSLAW

Thank you.

Business Friends

6/10

Pleasant

28 Mar 2023

Alexander

Staff was very helpful and kind. Rooms are very small with little or no storage for your belongings.

Leisure Family

10/10

Exceptional

28 Mar 2023

Chihiro

Very close to main stations and convenient.

Leisure Family

10/10

Exceptional

21 Mar 2023

Robin

Would stay here again

Great location, near to the Gare de l'Est and less than 10 minute walk from Gare du Nord. Rooms were small, as you'd expect in Paris, but comfortable with good bathrooms.

Friends_and_family Friends

10/10

Exceptional

14 Mar 2023

Matthew

Very convenient location close to the metro! We never felt unsafe in the area, even at night. The rooms were comfortable and the staff was very kind.

Leisure Partner

8/10

Excellent

24 Feb 2023

Malachi

I enjoyed the simplicity of the room. The stylish feel to the corridors and building itself. The common area for the guests to relax and mingle. It was a great experience in Paris and to come back to a comfortable bed after long hours of walking and exploring the city, was very much needed.

Leisure Self

8/10

Excellent

17 Feb 2023

Ioannis

The STARs are accurate for the property.

Leisure Partner

10/10

Exceptional

29 Dec 2022

Dadaa

Nice place to stay for a few days. Breakfast its really good.

Leisure Self

2/10

Poor

09 Dec 2022

Mrs abbie

We got to this property and they said they had no booking for us and we had to find another hotel ourselves . The receptionist was very unhelpful I had been sending and receiving messages to and from the hotel before my visit yet when we tried to book in they had no trace of us ! Then they tried to take money from my account 2 hours after they had turned us away !

Leisure Family

8/10

Excellent

16 Nov 2022

Dominic

Staff very pleasant. The room was very small

Leisure Partner

8/10

Excellent

07 Oct 2022

Miriam

Good location
Nice staff
Good breakfast
Quite
The area around the hotel is very crowded

Leisure Family

10/10

Exceptional

07 Sep 2022

Joseph

Small room but decent facilities. Breakfast good. Staff helpful. Well located for 2 main stations

Leisure Partner

8/10

Excellent

22 Aug 2022

Michelle

Great rate and convenient too

Great spot, made for an excellent stay. Good service. Convenient, close to Tran station. Only 1 minor complaint…1 dirty towel was left in our room when we arrived. Small oversight.

Friends_and_family Friends

4/10

Poor

16 Aug 2022

Stephen

This was a typical Ibis Red hotel, small and clean with well trained helpful staff BUT there were no blinds or drapes on the windows through which we could see into windows across the street and the people across the street could wave at us.

Leisure Partner

8/10

Excellent

01 Aug 2022

Stephen

The room was, as expected very small but it had all the necessities including a small hanging closet and a bathtub. The front desk staff were friendly and helpful. All in all it was a bit nicer than we expected but there was nothing other than the desk clerks that was outstanding.

Leisure Partner

6/10

Pleasant

23 Jul 2022

Israel

The location is good. The hotel rooms need an upgrade

Friends_and_family Family

4/10

Poor

13 Jul 2022

Manasi

Don’t accept the room next to the elevator shaft.

This was a really mixed bag. We chose the hotel because of its proximity to transit links at Gare de l’Est and Gare du Nord. There were a couple of good restaurants nearby but the neighborhood was a little rough—especially as one moves through the 10th and approaches the 2nd Arr.

The other positive was the breakfast. Standard Ibis fare, but they provided a tray and allowed us to take breakfast to the room.

Negatives: we stayed for 4 nights. The Wi-Fi was out for nearly 3 of those days. The staff could not give us updates about when the Wi-Fi would go back on. We spent much of 2 days working on the Wifi at a nearby cafe.

The first two nights we were given a room in which the headboard literally was next to the elevator shaft (separated by a thin, not at all soundproof wall). The elevator was very loud and the door closes with a slam—meaning from ~7:30 PM until 2 AM and again at 6:30 AM all you hear is the sound of the elevator.

We did not sleep the first night, asked to be moved the 2nd night, were told there was nothing available that night, and finally were given a new room for the final 2 nights. That room was much better and quieter. The last night, with the quiet room and working Wi-Fi, was the Ibis experience we expected.

The staff was pleasant but it seemed that they were really limited in their ability to deal with any problems.

Whoever manages the hotel for Ibis needs to empower the staff to more effectively deal with problems at the property.

Friends_and_family Family

8/10

Excellent

29 Jun 2022

Verified traveler

The hotel was okay. The rooms are tiny, very loud at night. It’s near the station, but wasn’t a fan of the area, very sketchy.

Friends_and_family Family

8/10

Excellent

24 Jun 2022

Kar Foon

Clean small rooms. Breakfast good except no toothbrush and kettle for water.

Leisure Family

6/10

Pleasant

06 Jun 2022

Lisa

Tiny rooms, wifi didn’t work, staff ranging from rude to ok at best. Surrounding area not best.

Leisure Family

10/10

Exceptional

01 Jun 2022

Jong

Check in staff spoke a bit of English, gave me wrong key card first round and apologized for it. Not too bad.
The room was okay, not loud since my window was not facing the street. The area is convenient as it's next to Gare du Nord and Gare de l'est. The area around the hotel can be somewhat sketchy.. saw an encounter where a man was dragged off a bus then later detained by police and broke a window and bled from his head. But that could happen in any city.
There are lots of great restaurants near the hotel. If you're looking for a nice bakery I suggest Le Pain des Copains. They have amazing breads and quite cheap. Younger staff also speaks good English.

Leisure Self

10/10

Exceptional

14 May 2022

Mary

The hotel was fine! It was very clean, the breakfast was very good. The area around the hotel was not the best.

Leisure Family

8/10

Excellent

10 May 2022

Mary

This was an OK hotel, it was very low cost but in an area that was convenient to travel on the metro. The breakfasts were wonderful, I loved those.

Leisure Family

6/10

Pleasant

04 May 2022

Courteney

Nice hotel, very close to train station that takes you to airport. However, be warned that you will have to pay a deposit of the entire stay and then pay for you stay on top of that. You will get your money back once you check out. I wasn’t informed of this and it cost me £600, £300 was the deposit. It’s unfair that I wasn’t told that as usually with Ibis you only pay for one days night as a deposit. So make sure you have enough money for your stay and the deposit

Leisure Partner