Mercure Paris Gare de l'Est Magenta

4/10

Poor

11 Feb 2025

Rui Miguel

3* at best

One of the worst Mercure I’ve stayed at. Rooms are small and extremely cold. The heating is not enough to keep the room warm. The appliances are cheap and nasty.
In need of urgent refurbishing. Breakfast is basic. Not worth the price.

Business

4/10

Poor

16 Sep 2024

Barbara

Nice and close to train station
Some staff quite unhelpful. No-one goes out of their way, except cleaning staff- they were excellent!
Room very small,

Leisure Partner

10/10

Exceptional

21 Aug 2024

Jenna

-

8/10

Excellent

18 Jan 2023

Jeremy

Mercure Paris Gare De l'est

The room was clean and a good size for Paris with a really good shower. The breakfast was all you expect and love in Paris. Staff were very friendly and helpful.
Location is ok if you want to be near the stations otherwise not the best.

Business

4/10

Poor

24 Sep 2022

Kurt

Day & night front desk staff were nice and helpful. Area was convenient, room was small but sufficient. Housekeeping was sloppy, 2nd day removed our 2 bath towels n bath mat but replaced w only 1 towel & no bath mat. Reported to front desk but returned later w no change. Toilet seat only had 1 bolt so it slid, housekeeping should report that and the loose toilet paper holder to be fixed. Housekeeping was also in a rush & left 3 pillow cases piled up in our room. They also did a sloppy job making the bed where they didn’t tuck the bottom sheet at the foot of the bed. Lastly, the lift broke 5 times during our 7 night stay. The last breakdown they said would take days to replace a part.

Leisure Partner

4/10

Poor

28 Oct 2021

David

No heat or ac control. Seriously?!?

I was either too hot or too cold. No way to adjust the climate.

Business

8/10

Excellent

16 Aug 2021

Verified traveler

Great location for my trip - had an overnight in Paris to break up a long train journey. Rooms are pretty tiny and it's not as nice as other Mercures I've stayed at, but no major complaints.

Only thing they could definitely improve on is eco-friendliness. They do have soap dispensers in the shower rather than tiny shampoo bottles, which is a great first step! But I'd like to see those soap dispensers be refillable ones rather than single use. And they still have loads of single-use everything else: disposable cups, small bar soaps individually packaged in boxes, coffee/tea/sugar in plastic sachets. They still have a long way to go...

Leisure Self

4/10

Poor

10 Feb 2020

Clive

Location near transport hub of Gare d’Nord, Gare l’Est & bus terminus.
Reception was a major problem for my group.I had numerous complaints over the long delay for room allocation despite spending an hour prior to the group’s arrival loading info onto computer.Overal I wasted 2.5 hours

Business Partner

8/10

Excellent

29 Nov 2019

Denis

Nice hotel well located. The rooms are very tight. Would not be enjoyable for a longer stay. The breakfast was excellent

Leisure Partner

4/10

Poor

12 Nov 2019

Verified traveler

First case of a DOWNGRADE in history

I got a DOWNGRADE when i arrived at this hotel! I had booked a double room, but the girl at the front desk said she was gonna put me in a single room because she needed the double for couples. So basicly i paid for a double and, because i was traveling alone, got put in a single room. No refund or any compensation given to me. The room was tiny, to the point where you have to walk sideways to go around the bed. Wc was even smaller. Location was ok, but i would never stay here again, or in any Mercure hotel for that matter...

Self

10/10

Exceptional

03 Nov 2019

C.

Best I can hope for! Roomy room with a small table, bench and cushioned chair. Lighting made me feel comfortable and like I was at home. Shower had a rainfall option and they offered Nuxe bath products. Celine at reception was so nice and personable. Location close to Gare du Nord and Gare du L'est for easy train access. Hood wasn't bad in food options either although it was more local with markets, butchers and fish.

Leisure Family

10/10

Exceptional

03 Nov 2019

Verified traveler

Very nice room, clean and had all that we needed. Included bar drinks and special coffee machine was an added bonus which we didn't know about. All staff were welcoming and very lovely. The breakfast area was also very nice and cosy. Good assortment for breakfast. I highly recommend this hotel.

Leisure Family_with_children

4/10

Poor

22 Oct 2019

Verified traveler

Outside the Hotel before entering there is a horrible smell of Urine, and homeless people are sleeping outside.
We where given a wrong room with 2 single beds put together to make a double bed, once my husband informed them we where moved the another room they called Executive room. The executive room was spacious however the sofa was damaged/broken and it was obvious it was late but my husband reported it in the morning and he was informed it is still OK to be used.
overall I would not recommend the area of the hotel and the rooms where not up to a great standard, however the staff we really good.

Leisure Partner

8/10

Excellent

07 Oct 2019

David

Weekend break to Paris to celebrate our wedding anniversary.
Very good location, friendly staff and good facilities.

The lights failed (probably just a fuse) on our second night.
We were moved to another room quickly and without fuss.

Partner

8/10

Excellent

28 Sep 2019

Verified traveler

Location is very near the main train stations. But the room is too small.

8/10

Excellent

09 Sep 2019

Angela

Fantastic service!

Friends_and_family Family

10/10

Exceptional

27 Aug 2019

Miss

The hotel & staff were lovely, it was a bit hot, mid August but there wasn't much they could do about the weather. Very clean & a great breakfast. Thank you.

Friends_and_family Family

8/10

Excellent

18 Aug 2019

Mindy

Good Base, a little tired

Lobby and room comfortable.
Reception staff very welcoming and helpful.
Corridors quite tired looking. Shower in our room didn't drain quick enough and even with the quickest of showers the water would leak over the shower tray; the staff did try to sort this out for us with drain unblocker (!!!), but sadly this didn't work.
The hotel is just off a main road and was perfect for us with not being far from the train station.
The breakfast room looked very newly furbished and all the food looked fresh and tasty. We think we saw the pastries being cooked on site.
The lady on our second morning could've been a little less brash. And (lots of places seem to do this for some reason!!) cleaning cutlery very loudly, throwing it down. This was after she quite brusquely talked to us. Not necessarily a deal breaker, but thought to mention it.

Partner

10/10

Exceptional

18 Aug 2019

Dalwinder

It was nice and hotel staff were very helpful

Partner

10/10

Exceptional

31 Jul 2019

Verified traveler

Great stay!

Loved our stay, very helpful and kind staff. Would come to this hotel again!

Family

10/10

Exceptional

26 Apr 2019

Verified traveler

A nice little hotel near Gare de l'est. The room was adequately furnished. Amenities were not much but enough for a few nights stay. There are abundant electricity sockets, which I appreciate, since I have quite a few electronic appliances. There are also lots of TV channels to choose from, which I enjoyed very much!

One thing i find quite odd is that the power socket for the hairdryer is not located in the bathroom, but in the room. Under most circumstances people would want to use the hairdryer inside the bathroom, because of the noise, want the bedroom stay dry, etc.

The room I got was quite close to the lift's shaft, literally just beside it, it could get quite noisy at night. I have also noticed that some rooms in the lower floors look out onto the rubbish bins in the alley beside the hotel, which is not very nice.

I would like to thank Mr. Romain for assisting my check in at the reception, he and his team were friendly and helpful. The breakfast was also a pleasing experience, and the lady who manages the breakfast salon was friendly and cheerful, above all, the hot items were tasty! She cooked extra sausages for me because I told her I really enjoyed it!

I booked this room out of convenience, however, because of the exceptional amiability of the staff here, I wold definitely come back to stay when I am back in Paris.

Friends_and_family Family

10/10

Exceptional

08 Mar 2019

Verified traveler

The style was modern and the rooms were spacious .

Leisure Partner

8/10

Excellent

27 Jan 2019

Verified traveler

Comfortable hotel

This is a good hotel overall, half way between the Gare du Nord and the Gare de l'Est and easy to get to both stations on foot. Ideal for arriving from London and going on to Strasbourg the next day. The hotel is clean and comfortable and the staff are also good. The breakfast was a bit below par for what I would expect of a hotel of this standard and at night you do hear the sirens of passing police cars, but I still got a good night's sleep and also caught up a bit the next day on the TGV.

8/10

Excellent

03 Jan 2019

Verified traveler

New Years Eve 2018/19

We traveled to Paris for a New Years break. The hotel is easy to find from either Gare du Nord or the Gare de l’Est being about a five minute walk from either.

The location itself feels a little unsafe being close to an international station, but the hotel felt safe with entry controlled by the receptionists. All the people we spoke to were very friendly. We arrived early for check in but were still able to access our room. And when we left we could leave our luggage safely until we left for the airport.

The room was a good size with a comfy bed. The shower was hot and powerful. Towels are a bit small but could be changed every day if needed.

Just remember you need to drop your key in the slot just inside the room door if you want the lights on!

We didn’t eat or drink here but there are lots of restaurants and cafes in the area and the receptionist pointed us in the direction of Monop’ supermarket for snacks and drinks. She was also very helpful when asking for the best public transport links around the city

All public areas of the hotel were clean too.

Partner

8/10

Excellent

09 Oct 2018

ROBERT J MCCARTHY

Exactly what we needed for the standard of hotel

Family

8/10

Excellent

07 Sep 2018

leon

room is a little small, so is the bathroom, but the whole hotel is after renovation, so everything new. The biggest plus of this hotel is location. its close to the market to trains to all famous places. the stuff is very friendly and helpful, so I would recommended and its not expensive

10/10

Exceptional

27 Aug 2018

KO

.Thank you for your kindness for the room trouble shooting.

10/10

Exceptional

05 Jul 2018

Verified traveler

Convieniently located and very friendly and accommodating staff!

10/10

Exceptional

26 Jun 2018

Verified traveler

Excellent staff easy access from train station would recommend and would go back

10/10

Exceptional

24 Jun 2018

Dorothy

Very convenient to get around Paris. Helpful and friendly staff and great choice of restaurants nearby.

6/10

Pleasant

11 Jun 2018

Steven

I chose this hotel due to its proximity to Gare de l'Est. Room is small, but typical for central Paris. Two people with luggage would be cramped. Good bathroom and shower. Hotel not particularly close to most tourist sites, but has 3 major subway lines nearby

10/10

Exceptional

08 Jun 2018

safina

Splendid stay

Our room and hotel were lovely. Only criticism would be the toilet too near the door- not enough room around

Partner

6/10

Pleasant

07 Jun 2018

Verified traveler

Clean hotel in sketchy location

Clean and tidy hotel, but poor service and run down neighbourhood. Good location for one night to be close to stations, otherwise stay elsewhere

8/10

Excellent

03 May 2018

Linda

Comfortable stay close to two train stations

The hotel is within walking distance of the Gare du Nord as well as Gare de l'Est train stations. Besides Sacre Coeur that is relatively close, there are not many other Paris tourist attractions in the area. The best way is to use the metro to get to the other Paris highlights.
I would not describe the area as the best to stay in but for the price, the close proximity to train stations and the hotel being very comfortable, you will probably not find much better.
The front desk personnel were very friendly and helpful. The room and bathroom are quite small but it is perfect for a night or two. The highlight of the room was the large showerhead!

Partner

10/10

Exceptional

27 Apr 2018

Jiang

The staff were very friendly and helpful. The room is not big but comfortable and very clean. The towels are new and clean. The equipment is new. The room even has a small refrigerator. Though it is not the most expensive hotel we stayed in our European trip but it is the one we liked the most.

Partner

10/10

Exceptional

12 Mar 2018

Verified traveler

Very good budget hotel - I would happily recommend

Booked 5 rooms for myself and friends on a short trip to Paris. The hotel is close to Gare du Nord and the Eurostar, the area seemed safe and the room, whilst compact, had everything that you would want - double bed, good plasma tv, fridge, safe, a small bathroom with an excellent shower.

Family

4/10

Poor

22 Oct 2017

B

Not worth it

The air conditioner didn't work in our room. I decided I'd ask you he front desk about it on the way back from dinner since we were running behind. When we returned, I asked the front desk staff if there was a trick to the AC unit because I couldn't get ours to work. He checked the computer and said, yeah it doesn't work in your room. (Thanks super helpful) So then I asked if there was another room available that we could move to where the air worked. He said yes. I then had to ask if we could move to it, he said \"Now?\" And I said yes. He just laughed at me and said I'd have to wait till tomorrow morning.

Overall, our room was cramped, dirty, and dark. Definitely not worth the money.

8/10

Excellent

21 Sep 2017

Hatmandu

Good Hotel Close to Transport Links

A very enjoyable stay, near midnight arrival not a problem. Clean room compact but very good insulation from street noise and great blackout curtains assisted some welcome lie ins.

8/10

Excellent

31 Jul 2017

Verified traveler

Good boutique hotel

Excellent location for me - near restaurants and approximately 10 min walk from main train station public transport. Good boutique hotel. Room was fairly spacious, clean and comfortable – I was there for 3 weeks. It was my first time there. Staff and front desk personnel were professional, friendly and efficient.

8/10

Excellent

04 Aug 2016

Stephen

Good hotel in convenient location

Stayed there for the second time, and was just as impressed as the first time

8/10

Excellent

17 Jul 2016

Tonya

Close to the Train Station

I was very pleased with this hotel. It was about a 5 minute walk from the Gare de l'Est and about a 10 minute walk to the Gare du Nord. It made traveling around Paris very convenient. The room was a good size, larger than many European hotels I have stayed in. It was very clean and the bed was very comfortable. The staff was very friendly and spoke good English. The reception desk was staffed 24 hours a day so there was always someone there to buzz me in when I returned late at night. The breakfast was moderate but adequate. The hotel is next to a main boulevard, so there is noise from sirens when emergency vehicles pass by. It didn't bother me but it might bother some people. Overall it was a great place to stay and if I am able I will definitely stay there again next time I go to Paris.

6/10

Pleasant

02 Aug 2015

Verified traveler

Families beware

Not for family stay. Very dark hallways, small lift means multiple trips. A/C did not work. Decent value for couples. Convenience to public transit a plus. No parking.

Family

6/10

Pleasant

24 Jul 2015

Verified traveler

Hotel near gare de Lest

Hotel room was nice and clean! Very disappointed that we didn't have air conditioning or wifi for our whole stay.

8/10

Excellent

23 Jul 2015

Tony

Good value hotel

Very conveniently situated for both gare du nard and also gare de l'est.Comfortable room, pretty quiet. Decent breakfast buffet.

8/10

Excellent

17 Jul 2015

Steve

Helpful staff

Really helpful staff. Good location for the Gare du Nord.

6/10

Pleasant

30 Jun 2015

Ian

Handy to Gare du Nord

Check in was marred by new staff member being alone and out of depth, concentrating on phone rather than customer at counter.

6/10

Pleasant

28 Jun 2015

Verified traveler

Average

Very average hotel. Will book elsewhere when staying in Paris.

Partner

4/10

Poor

11 Jun 2015

Jovan

2nd time in Paris

Hotel was pricy for what you get. Location was not in the best of streets(so-so) AC was not working, thankfully the wheather was cool at night and could open the window. Staff was really nice. Great if you rent a car and need a short parking distance. 24hr underground parking garage located behind the building. Within walking distance to Gare nord east. Hotel was not bad but you can get a nicer accommodation for the same price or just a liitle more. This is recomended for anyone specifically looking for a stay near Gare Nord East or inneed of really closeby parking

8/10

Excellent

24 May 2015

Garry & Faye

Convenience in Paris

We stayed here for 3 nights at the start of our holiday and 3 nights at the end of our holiday. Although the room was compact, it was comfortable and the bathroom was great with nice hot showers. The location was so convenient as it was a short walk across to Gare de L'est to catch the Metro each day and a slightly longer walk to Gare de Nord to catch the Eurostar and also the train to Charles de Gaulle airport. No taxi's required. The reception staff were lovely and helpful, there was no shortage of places to eat or supermarkets nearby, banks, chemists, anything you needed. If you like to walk it was 20 minutes to Sacre Cour, 15 minutes to the Hard Rock Cafe etc.

10/10

Exceptional

12 May 2015

William

A Good Pick

Great staff; great breakfast! Location is not in the best neighbourhood; but very convenient for public transit.

8/10

Excellent

19 Apr 2015

Verified traveler

Good location

Small room but had everything we needed, nice shower, hairdryer, tea making facilities, double bed. 1 English Channel on TV. Close to Gare de l'Est and Gare du Nord for metros/ trains. Able to store bags before check in and when checked out so that we didn't have to carry them around with us as flight not until 9pm. Very noisy outside and roadworks going on during our stay waking us up early but no issues with the hotel.

8/10

Excellent

18 Apr 2015

Stella

Very convenient and affordable, but small rooms

The hotel is only 7-10 mins away from the Gare du Nord station (if you are taking Euro Star) and only 5 mins away from the Gare de l'Est, which is the nearest Metro station, and has 3 lines available. There are a lot of cafe, restaurants and pharmacies around. There is also a small local supermarket on the way to Gare de l'Est, so you can get some souvenirs or food for breakfast to avoid the expensive ones in the hotel. I don't find the location to be very dangerous, as it is near a main road. But you still need to be cautious as it seems to be some people hanging around at night. There is a post office just behind the hotel, very convenient if you want to send some postcards to friends and family.

Despite the good location, I do find the rooms are smaller than expected. The hallways and rooms are badly lit, with only blue LED in the hallways, VERY DARK! Overall, the room seems clean, but when I looked at the details (e.g. corners) are quite dirty. But as long as the bed, bath tub and toilet is clean, it's fine for me. Facilities are standard for a \"budget\" hotel, small bar and reception. Staff are helpful and friendly. Although they speak English, some are not fluent, so they might not understand something complicated in English.

Overall, I am happy with what this hotel offered at this price. I will consider staying here again if I visit Paris, just because of the location.

Partner

8/10

Excellent

17 Apr 2015

Ivan

Pay more if you want better.

Like the breakfast. Neighborhood leaves much to be desired, but not the hotel's fault.
Room was okay, but very small.
Internet was unstable most of the time.
The main thing us you pay for what you get. Don't complain.

Partner

8/10

Excellent

13 Apr 2015

Roxanne

Clean hotel in a safe area.

We stayed here for one night. It was clean and the breakfast was decent.

10/10

Exceptional

12 Jan 2015

Jean

Mercure Paris Gare de l'Est Magenta Review

Anais the customer liaison at the front desk was fantastic and helped us out several times because of our issues with speaking French. We found her extremely helpful, friendly and kind. The hotel location was good for us.
Found the lighting in the halfway's a bit dark and hard to see, besides that no issues.

Family

8/10

Excellent

09 Nov 2014

Eloi

Mercure Magenta

Bit expensive but ok for 1 night only and convenient for the Eurostar the next day!

Family

4/10

Poor

13 Sep 2014

Verified traveler

Disappointing stay

Hotel had a lot of drunks outside, and people being sick. I tried speaking I'm French during check in but just got a surly 'so you don't speak French then' as a response - not the best customer service! Hotel is small which isn't unusual in the area but decor needs some serious attention.

8/10

Excellent

10 Sep 2014

Colin

Best thing was good location. Breakfast was ok, but not great. Found hotel \"rules\" very strange - we were there for five days and asked for some extra wardrobe hangers - only 3 each provided. Were told we could only have one more each for quality of room we were in ! Didn't ask for second chair !!!

8/10

Excellent

08 Sep 2014

Mrmatt94

Small but good value

The hotel it's self is small but was a good price. The rooms where well maintained though as we picked a twin more room between the beds would be nice as it's more like a double.

8/10

Excellent

12 Jun 2014

Explorer

Great location, large room with air con.

Enjoyed our stay at hotel conveniently located within 5 minute walk from Gare de l'Est, metro stop, restaurants and bus terminus (bus 30 to Trocadero/Eiffel Tower and bus 31 to Arc de Triomphe). Expected nicer décor from Mecure, but room was large with air con. Bathroom was small with no counterspace and no business centre. Flat screen TV was hung too high on wall.

Partner

6/10

Pleasant

09 Jun 2014

Ruby

Small Hotel

The location is very convenient. However, the room, bathroom, and especially the elevator is too small even for a skinny person like me. . A little pricey. No amenities provided by the hotel.

Family

6/10

Pleasant

14 May 2014

L. J. Fan

close to train and metro station

The surrounding neighborhood is not good. But it is safe in the daytime and very close to major train and metro station.

Family

8/10

Excellent

08 May 2014

Verified traveler

Well placed hotel

The front desk staff were excellent and friendly. Other positive points, the rooms are a bit bigger then average in Paris, clean and offer hot drinks. The hotel is a short walk from the Gare du Nord and Gare de l'Est and as I had trains to take from both these stations, the hotel is well placed. There is also a fresh food market about 100 yards up on the main road, which offer a wider range of fruits, vegetables, cheeses and wines then you will get in a supermarket. There are two downsides to the hotel. First the corridors are very badly lit by a dim blue light, that makes reading door numbers, or finding the lift in the gloom not easy. Secondly, being Paris, if you have a room facing the street, you get a lot of noise from sirens of the police and ambulance (there is a hospital not far away) and revellers enjoying the night life. Overall, the hotel is very good. I would skip the breakfast which I thought expensive and have it instead in one of the nearby cafes, or bistros.

6/10

Pleasant

02 May 2014

Verified traveler

The drain of the bathtub (indeed it is a shower) is extremely poor. I needed to halt my shower in order for the water to drain away before I could continue

Partner

4/10

Poor

25 Mar 2014

Verified traveler

small rooms

I expected a room size of about 20 sq.m. : but these are only 15 sq.m. and are smaller than an Ibis room

8/10

Excellent

02 Mar 2014

HaYSSAM

Good

I liked this hotel it's clean nice rooms and good area

8/10

Excellent

27 Feb 2014

John

Great location

Wonderful bakery across the road; great rools, sandwiches and pastries. Coffee making facility in room.

6/10

Pleasant

04 Feb 2014

keith

An average hotel at best

The hotel is fine if you just want a basic place to stay near the gare du nord? We had room 505 on the ground floor and it was just about big enough to fit 2 single beds in.

6/10

Pleasant

19 Nov 2013

Sergio

Money Value

The location is close to the metro station, not the best zone but moving around it's really easy. Rooms are spacious and in good shape, I definitely come back.

Family

8/10

Excellent

12 Nov 2013

Verified traveler

Very convenient

I stayed one night but the hotel was very convenient and close to Gare de l'Est.

Partner

4/10

Poor

07 Oct 2013

Juan

Hotel near to Eurostar Train Station

Hotel room very small for 2. Not enough room to place your suitcases and clothes. During our 4 days stay Internet only worked 1 day. On the last day after returning to the room part of our carpet was soak. When we reported it staff did not offer us another room only told us that somebody was going to bring us some towels but because the amount of water was so much the towels got soak straight away. The next day when we left the hotel we mentioned the issue to the receptionist who said that nothing was reported from the night before. No hairdryer in the room as was advertised.

10/10

Exceptional

24 Aug 2013

Verified traveler

Nice little gem in the city with excellent staff!

Perfect jumping off place for Gare du Nord or l'Est. Everything in Paris is just a Metro ride away. Being just a few steps from Blvd. Magenta shields the noise but keeps the convenience.

6/10

Pleasant

01 Jul 2013

Verified traveler

reasonable, convenient for gare du nord

reasonably priced hotel; nothing extravagant but clean and good location for Gare du Nord

8/10

Excellent

19 Jun 2013

Anne

Location good for access to Gare du Nord

Hotel room well appointed (really appreciated electric kettle and tea making facilities in my room) but no space to sit and work on my laptop; location chosen for access to Gare du Nord to get to the airport, it's in easy walking distance even trundling suitcases; but the area is noisy even with the windows shut, and the soundproofing inside the hotel between rooms was not adequate.

6/10

Pleasant

17 Jun 2013

Stuart

Weekend in Paris

Small room and lack of staff in the evening for bar service spoiled our stay

10/10

Exceptional

20 May 2013

Les

Convenient location and very comfortable

The Hotel Mercure Magenta is an excellent choice for tourists who want to see Paris and all it has to offer. It is very convenient for Gare de l'Est, Gare du Nord (Eurostar) and the Metro. Hence, it is easy to get there and easy to travel to all the sights in the City. The Hotel itself is comfortable and reasonably quiet as just off the main road. Bedroom size though not large is sufficient for the purpose, clean, comfortable and well equipped. It is also well positioned to get to all the bistros, shops and restaurants in the area which are reasonably priced for tourists. The only downside was the price of the breakfast, hence did not partake though I suspect it would have been good. Staff were very friendly and spoke excellent English.

8/10

Excellent

06 May 2013

Anirban

Good for a short stay..

Quite a nice little hotel. I heave come to the general conclusion that hotels in France generally have small rooms (At least on a normal budget). This one was no exception. Otherwise quite a nice little place. Staff really friendly and helpful. The room was quite clean and functional. Very close to Gare Du Nord and lots of small eateries nearby, which made it a very convenient place. Would definitely recommend it..

Partner

8/10

Excellent

18 Mar 2013

obiwanzamora

Close to Gare de Nord and Gare de l'Est stations

Very conveniently located, 5 minute walk from Gare de Nord and Gare de l'Est. Hotel staff very friendly and helpful. Room clean and well presented although a DVD player would be a nice addition. However, surrounding area not the nicest.

Partner

10/10

Exceptional

05 Dec 2012

Jhaveri

Business or leisure travels

The location was not on the main street, but it was not that difficult to find.
The lobby lights could be a bit brighter.

8/10

Excellent

05 Oct 2012

Verified traveler

good hotel, good location

Hi - this is a good, basic hotel, in a central Parisian location, very very close to Gare du Nord and Gare du l'Est. I'd recommend it for short trips, business stays, but it's not a luxury relaxation destination.

10/10

Exceptional

23 Aug 2012

P & D Marles

Perfect location if you are traveling by train

The receptionist was delightful, the breakfast included organic food, the room was perfectly comfortable, location perfect, and the price exceptional.

10/10

Exceptional

11 Jul 2012

G. sims

Very convenient for stations, restaurants etc.

Staff very helpful, rooms comfortable, shower excellent.

8/10

Excellent

26 Jun 2012

Jen

Really pleasant hotel in great location

The staff were welcoming, friendly and efficient. The room wasn't huge, but we didn't expect that. Tea & coffee facilities plus hairdryer were appreciated, and the breakfast was lovely. Although noise from e.g. emergency vehicles was very occasionally quite loud with the window open, it wasn't bad with either the window shut or with earplugs. The hotel itself is set into a side street, so shielded from the main road which is nonetheless convenient for mainline stations.

8/10

Excellent

12 Jun 2012

Verified traveler

Very Good!

It definitely exceeded my expectations... Free WiFi, Convenient location to Gare du Nord, staff is multi-lingual, clean

6/10

Pleasant

05 Jun 2012

OPT

ACCEPTABLE SERVICE & PRICE HOTEL

Overall quiet happy staying in Mercure Paris Gare De I'Est Magenta. Room are reasonable size but toilet is too small and corridor is too narrow to move the lugguge.

Family

10/10

Exceptional

04 Jun 2012

Verified traveler

review

Good central location, and the buffet breakfast was great with lots to choose from including hot food.

10/10

Exceptional

16 Apr 2012

Jessica

Mercure - less than 5 min walk from Gare de l'est

Short walk from Gare de l'est!! The room is a bit snug but you are in Paris, you aren't there for the room! The staff is very friendly! And it is very clean! Great for budget travelers! Many cafes are nearby for a quick croissant before heading out for the day!

6/10

Pleasant

14 Apr 2012

Emma

Central location

The hotel was centrally located and convenient for two major RER/Metro stations, restaurants and a short journey from most major tourist attractions.

The room is very like the images on this site. My self and my partner will have the occasional cigarette so were probably not as fussy as some non smokers but I have marked the hotel down as our non smoking room reaked of stale smoke. To be honest it was completely over powering and unpleasant and even our new suitcases have an unpleasant odar after a short stay.

8/10

Excellent

22 Mar 2012

Janet

Convenient and comfortable

This is the third time I have stayed at this hotel. I've always been very happy with my stay.
It is very conveniently situated. Clean. Staff helpful. No problems if you need more provisons (ie tea bags etc) in your room. Breakfast very good.

6/10

Pleasant

06 Jan 2012

Verified traveler

Good Location.

Close to Gare du Nord/l'est stations for eurostar and local transport. Good selection of restaurants and cafes in local area. Easy to get into central Paris. Clean and friendly hotel.

8/10

Excellent

22 Dec 2011

Wong

Pleasantly surprise with the hotel

This is our first trip to Paris and we are delighted with the friendly reception service, high level of comfort and proximity to the metro. While it is tucked into a side lane, it is pleasantly quiet and private, but yet visible from the main road.
We had a wonderful and memorable stay in Paris. One regret is that it lack an internet kiosk for guest.

8/10

Excellent

02 Nov 2011

Marton

Nice, clean hotel, bad environment

Gare du Nord and Gare de l'Est is a rather bad quarter (especially Bd. de Magenta with its gangs) in the evening, so go by taxi and don't walk too much on the street after dark. Apart from that, the hotel is super, clean, and has free wifi.

8/10

Excellent

13 Aug 2011

C.V.

Mecure de LÉst Magenta- good central location

A good 3 star hotel- central location close to two mainline/ metro stations. Plenty of handy eating places/ supermarkets etc. Breakfast excellent- good start to the day. Reception staff helpful and pleasant.
Only complaint- we needed to do some laundry (as many travellers do?) and the cost through the hotel system would have come to over 150 Euros for one machine full!! Google laundromat!!

4/10

Poor

04 Mar 2011

Vijayaraghavan

Not impressed

the staff was friendly.
However the hotel had poorly equipped bar, the rooms were not clean.
Not value for money.

10/10

Exceptional

24 Feb 2011

Verified traveler

\"I'm a creature of habit\"

This hotel was formally known as the \"Flora\" and was my Paris 'home' whilst on business trips since the late 60's. Now I take my lovely wife, who is a Francophile and we stay just minutes away from the Eurostar terminal.
It is now part of the Accor chain but when booked through Hotels.com it is less expensive and breakfast is included. It has had the usual makeover and provides all one needs for comfort and location, especially location. OK it is not in a upper class area but being up a little alleyway there is no more noise than you would expect being in the wonderful city of Paris.
We can't wait to get back there again.
Hotels.com please keep this hotel as one of your choices and as we are a retired couple maintain the reduced rate.

6/10

Pleasant

07 Sep 2010

Ian

No free wifi despite official website saying complimentary

Sadly despite their own official website saying \"complimentary wifi\", this is NOT the case at time of stay (Aug10). The staff on duty said they were going to implement this in future. But I chose the hotel on this basis as wifi was needed to check into flights and is an essential these days. Very disappointed with that indeed.

Breakfast spread was the average continental with eggs available for boiling. Location wise is good for connections for the price. Area is rather delapidated. And we arrived late, it was hard to find at night and we walked past it even. Rooms were small and the corridor narrow but comfortable.

It is fair value for money for the location.

Family

6/10

Pleasant

30 Jun 2010

Amanda

Not Impressed

Hotel itself was nice, however location not a great location especially if you are a female traveling on your own.

6/10

Pleasant

19 Nov 2009

Genie

Too small. too noisy

Although the Mercure Paris Gare de l'Est Magenta is very convenient for the Gare du Nord it is not very central for other well known city sites, the hotel is very small and our room was the smallest we have ever stayed in you had to climb across the beds to get to the other side of the room although it was very clean apart from the carpet which badly needed replacing. Also it was incredibly noisy as it was virtually on a main road and all we could hear all night were police sirens. We paid for a breakfast - don't! go out and eat you will get better value. We were surprised how very, very expensive Paris had become we paid 9.80fr for 2 cups of coffee and an average meal with wine was 70fr. Also be careful going on the open top buses 50fr for 2 days although most people only do the tour for 1 day. We found Paris this visit incredibly expensive and rather dirty bearing in mind we are Londoners and are used to city grime.

6/10

Pleasant

02 Sep 2009

Patrick

Reasonable quality good value hotel

Hotel looked good from the outside and in public areas. Room was OK with air-con and nice bathroom. Walls were a little grubby but adequate for price paid. Possibly closer to two stars rather than three. Very impressive albeit strange blue-lit corridors.

10/10

Exceptional

11 Jun 2025

Carlos

Quarto bem pequeno. Banho ótimo.

Partner