Name: Mercure Residenz Frankfurt Messe
Address: Voltastrasse, 29 5, Frankfurt, 60486, DE

10/10

Exceptional

28 Jun 2026

JUN HAN

clean room, quiet place! Nice~

Business

8/10

Excellent

22 May 2026

Emmanuelle

Comme chaque année depuis 5 ans, tout se passe bien à l'exception cette année de quelques incidents mineures: chambre demandée en étage élevé, j'étais au rez-de-chaussée; flacon du gel douche/shampoing entièrement vide; fête dans une chambre du personnel juste sous ma chambre le 2ème soir (stoppée à 23h à ma demande donc rien d'alarmant mais pas agréable quand on espère retrouver le calme après une journée très bruyante).
Malgré tout, la chambre reste très confortable même au RDC, la qualité de la literie est très bien et le petit déjeuner est excellent.

Business

2/10

Poor

21 May 2026

Pablo

Nunca me limpiaron la habitación. Hice una queja prometieron limpiarla al dia siguiente pero tampoco pasaron. El ultimo día de mi estadía se corto agua caliente y tube que bañarme con agua fria.

Self

10/10

Exceptional

15 May 2026

Seija

Erinomaisella paikalla hyvien liikenneyhteyksien lähellä rauhllisella alueella. Raitiovaunulla pääsi rautatieasemalle ja messukeskukseen, metrolle (s-bahn) käveli muutaman minuutin. Ruokakauppa l(Rewe) lähellä.
Monipuolinen aamupala ja erityisruokavalio huomioitiin pyydettäessä. Huone oli rauhallinen ja siisti. Siivouksen välin sai itse toivoa. Pysäköintihalliin pääsi hissillä. Ystävällinen ja avulias henkilökunta.
Suosittelen!

Partner

10/10

Exceptional

25 Mar 2026

Masato

A

4/10

Poor

29 Jan 2026

LUCIEN

hotel is old. The stairs is upset for groups tour and they are not well prepared and we never stay again.
he staff is not friendly.

6/10

Pleasant

14 Dec 2025

Mohammed

The main hotel was fine, however there’s two buildings to this hotel. We stayed in the building across the road.

The room was okay, the carpet could have been cleaner but the bed was comfortable. Could have done with two pillows each rather than one.

What spoilt our stay was during 4 nights stay was we had no room service whatsoever. We were down to our last few sheets of toilet roll when leaving. Many will ask why didn’t I ask for extra, I am not prepared to go over the road and walk back with toilet roll or other things.

We were on the main road where the 17 tram runs very regular, been on floor one was a little noisy, however for the convenience of public transport it was vey good and could live with the noise, in summer with the windows open, could be to noisy.

Overall it was an enjoyable stay for the Christmas Markets, just wish room service would have been available, once again I should not have to ask for it.

Leisure Partner

4/10

Poor

27 Nov 2025

Jenny

Room was way too hot even when airconditioning on lowest setting. Was told we had to pay for extra coffee after first day even though stating three nights. Room wasn’t cleaned at all so. NO restocking of toilet paper or tissues. Was told room would only be cleaned if notified afternoon before and we were out all day. Despite paying for entire stay on arrival the full amount was put on hold on my credit card and has still not been refunded.

Leisure Friends

6/10

Pleasant

09 Oct 2025

D

Abrupt reception

Business

8/10

Excellent

19 Sep 2025

Michael

Good hotel from 2000s, good stay, friendly chaotic

Nice, relatively large room with balcony, quiet, good beds, good stay, zero critical observations.

Hotel is from 2000s, is in overall good condition, approaches the point where some fresh paint or light renovation could lift things from good to real good.

Staff was friendly, did not do anything wrong - in some situations, it appeared to me that people were not massively experienced or a bit insecure in their role. Like the reception lead discussions the colleagues potential mistakes or the restaurant staff trying to take every single thing from your table when it appeared you may no longer need it. But overall a good experience - just a bit more chaotic, compared to more premium houses.

Breakfast was okay, some highlights, some mediocre parts. Not bad, but not a breakfast temple. E.g. no real selection of fruits, only basics. Sliced sausages felt like basic supermarket material. Yet good quality on most other areas / decent selection. Overall okay but I would price it below 19eur in my value perception.

Business

10/10

Exceptional

15 Sep 2025

Moustafa

Location is good nearby S-Bahn and Tram stations. The room was clean, breakfast was nice, and helpful staff.
Good value for money.

Business Self

6/10

Pleasant

12 Sep 2025

Hans-Edward

The room was spacious and quiet. It also included a patio. The television and air conditioning worked well. Some downsides: the carpet looked dirty and stained and a lot of bugs got in from the outside, which forced us to keep the windows closed and use the air conditioning. Previous guests must have had similar troubles because we found things like dead bugs in curtains. To be clear, all of the bugs were nucense bugs, not bugs to fear.

10/10

Exceptional

04 Aug 2025

Gabriel

Beautiful, comfortable hotel with friendly and professional staff!

The nearby grocery store is convenient!

The nearby streetcar stop is very convenient! It can take you to some underground train lines in less than 10 minutes, and to the central train station in less than 15 minutes!

Leisure Self

4/10

Poor

03 Aug 2025

Naoroz

Very rundown and old, stained carpets, dusty windows and smelly corridors. The Ac in the room did not cool nor did the small refrigerator. Saggy mattress, very uncomfortable. The hotel needs a real revamp. We only bore this as this hotel was closest to the residence of the family we were visiting. Charged me 50 Euros for parking overnight from 2100 to 0900, that's daylight robbery. Breakfast was average, no change in the two days we stayed. The staff at the reception as well as the breakfast were very helpful. The only positives were its location, very close to the tram and S bahn station, also Taxi stand just outside the hotel entrance.

8/10

Excellent

27 May 2025

Ralph

The hotel overall was very good. Nice choices at breakfast . Very clean and modern . The staff were friendly and welcoming and all spoke a little English. The location is quiet but a long way out of town and no puds or restaurants within walking distance.

Friends_and_family Family

8/10

Excellent

22 May 2025

Michael

Great location for Messe visitors

Stayed the first time there for an annual fare I’m always attending. Location is great, especially if your event is in hall 8 or 9. Just a short walk over a pedestrian bridge. Hotel isn’t new, but well maintained. Very friendly reception staff, had also one breakfast staff also friendly, good selection, not sure it’s worth the price though. Would normally give 5 stars, but had to deduct one because of their coffee policy. If you stay one night or five, you get four Nespresso like capsules, if you want more you need to pay 50 cent. Thats not matching their good standard and I feel unnecessary.

Business

10/10

Exceptional

19 May 2025

Salla

If you need a basic hotel with a nice breakfast, I recommend to choose Mercure Hotel.

Partner

10/10

Exceptional

15 May 2025

Masato

Building itself is not new but inside is fully renovated and clean. Sufficient equipment for single person biz trip.

Business

10/10

Exceptional

19 Apr 2025

Verified traveler

Definitely nice enough for a one night stay but the room was very hot - I had the air con on cold all night and was still boiling. Not too much traffic noise from the road, which had been a concern beforehand.

Self

10/10

Exceptional

07 Mar 2025

Simon

Excellent stay

Wonderful and helpful staff at the front desk. Breakfast was great! Good location.

Business

6/10

Pleasant

18 Feb 2025

Ameli

Tram station 2 min walk, Hotel restaurant was very good.

Business Self

10/10

Exceptional

11 Aug 2024

Gabriel

I loved my stay here!
The room was nice and clean, with a comfy bed.

Savvy, friendly, multilingual staff.

Good selection for breakfast, bar service at night.

Gym and sauna.

The area around the hotel is quiet.

The hotel itself is just a few steps away from a grocery store and many restaurants, and a streetcar stop that will take you to the central train station in 10 minutes (it will also take you to two underground train lines along the way).

There is almost always a taxi waiting next to the hotel, which is convenient if you're in a hurry.

There is plenty of space in the underground parking area.

I strongly recommend this hotel!

Leisure Self

10/10

Exceptional

09 Jul 2024

morgan

location was perfect with a tram stop outside. the staff were great and the room was spacious clean and modern.

Leisure Friends

10/10

Exceptional

06 Jul 2024

Verified traveler

Good to stay

Good location and room is clean . There are balcony each room but balcony is not cleaned well . If housekeeping keep clean it , my evaluation will be really better. Good breakfast , very good staff . Price is reasonable compare than other hotel near Messe area. I could find free parking space near the hotel .

Business

8/10

Excellent

27 Jun 2024

Derek

Merure Voltastrasse, Frankfurt

Good hotel location, staff all friendly, air con a bit on the noisy side but other than that no issues

Friends_and_family Friends

10/10

Exceptional

22 Jun 2024

Yoshitaka

i like the restaurant in very beautiful garden.

Business

10/10

Exceptional

21 Jun 2024

Ronnie

Everything was perfect - apart from one thing
Air con was very loud and barely worked
But that was the only downside

Friends_and_family Family

10/10

Exceptional

08 May 2024

Katherine

The room was big and had a great view and the staff was so kind and patient with my broken German!

Leisure

4/10

Poor

21 Mar 2024

Mark

Room very dates and nothing superior about it.
Very hot and air con did not work. Water was either cold or boiling hot.

Business

10/10

Exceptional

21 Jan 2023

Cathy

Property was great, great location, quiet, but my room had a leak by the window and since it rained the entire stay, I heard the loud dripping and saw some wood damage on the molding around my balcony door and window.

Business Self

8/10

Excellent

14 Oct 2022

Paul

Good location for Frankfurt Messe

visited Frankfurt for an Exhibition. The hotel is approx. 15-minute walk from the hotel. The hotel is nice, a good bar and restaurant. The rooms are of a good size. Bed was ok, pillows were a little flat. Room was very hot, even with Air Con on, which i think did not work. Good Shower, overall a nice hotel

Business

10/10

Exceptional

25 Jul 2022

Tariq

Nice one

A very good experience at the hotel. Staff are helpful but very preoccupied all the times. Rooms are good and bed was very comfortable. Would recommend

Business

10/10

Exceptional

26 Jun 2022

Kenneth

Booked this hotel after our flights were cancelled. It was a 30 taxi ride which we realized later could have been done via S-bahn, but at the time the taxi was the better choice. Hotel staff were helpful and friendly. The hotel and our room we're clean and comfortable. The restaurant in the hotel was great. There is also a grocery store about 150 m from the hotel. As much as I wish we had been able to take our flight, this hotel was everything we could have wanted.

Leisure Family

10/10

Exceptional

09 Jun 2022

Ines

Good hotel.

I was there for one night but service was great. Very comfortable room, clean and close to the tram and Central Station. I definitely recommend this hotel

Self

8/10

Excellent

12 Sep 2021

Shewangizaw R

The property is close to transportation and city center. Breakfast was good would prefer buffet style but Covid-19 changed that. Amenities were good but lacks microwave and parking cost$$.

Leisure

10/10

Exceptional

07 Jul 2021

Shana

The room and staff were great. PLENTY of space.. only bad thing was parking was rediculace in price

Friends_and_family Family

6/10

Pleasant

27 Jan 2021

Anca

Good hotel but poor costumer service

The location is good, you can find free parking nearby. The room was very clean the bed comfortable.
The staff needs to work on their costumer skilss.

Partner

8/10

Excellent

04 Feb 2020

Patrick

Always a great place to stay near the Messe

Business

8/10

Excellent

28 Jan 2020

Alicia Lee

good for business stay

Hotel was clean and staff mostly helpful. Short walk to messe Frankfurt west entrance, but not close to restaurants

Business

10/10

Exceptional

12 Jan 2020

Verified traveler

Location is great for business. Staff is very friendly and helpful, facility is clean

Business Self

10/10

Exceptional

02 Jan 2020

Musie

Excellent hotel

We really enjoyed staying in mercure hotel sauna was amazing bar everything was great

Friends_and_family Friends

2/10

Poor

08 Mar 2019

Mehmet

worst value for money

One of the worst hotel experiences - and I travel a lot. By far worst value for money!

10/10

Exceptional

16 Jan 2019

Verified traveler

great location close to Messe for tradeshows and quick walk to train

8/10

Excellent

18 Oct 2018

Andrew

Good hotel if you have meetings at/near Messe

It's a standard Mercure hotel in a district that is notable for two things - proximity to the Messe convention centre and the Hauptbahnhof (West). There are two buildings - the main one (where one checks in) and an overflow one across the street (which has a breakfast area, not the fitness centre). I found the rooms a bit warm (to be fair, they have been having an extended warm Autumn) and needed to run the AC all night (which meant the noise of it cycling on and off wasn't conducive to great sleep). The breakfast was the standard German selection (light on cereals, heavy on bread plus stuff to put on it).

10/10

Exceptional

11 Sep 2018

Sukhbir Singh

Excellent

8/10

Excellent

23 Aug 2018

Matthew

Frankfurt business trip

Comfortable hotel, a little out of the centre, around a 40 minute easy walk or easily reached by public transport or taxi in 15 minutes. There are restaurants within a short walk.

6/10

Pleasant

06 Aug 2018

Abdulaziz

Air condition was not working

Family

8/10

Excellent

05 Jul 2018

Marcus

nirmal stay at trade fair

we knew whatvwe will get, it was OK

8/10

Excellent

08 May 2018

Verified traveler

Would stay here again. Good food and lovely touch with balcony rooms.

10/10

Exceptional

25 Apr 2018

alan

Mec

Was amazing clean and fast check in

8/10

Excellent

10 Apr 2018

Verified traveler

Nice hotel in a good location

The lobby was busy when we arrived and we did not receive accurate information on our check in, but it worked our okay in the end. The room was comfortable and clean. We liked the residential neighborhood and the easy walk to Opera Platz.

8/10

Excellent

17 Jan 2018

Hai

Pricey for what it is

This hotel is dated and it shows, nevertheless it is in a good location next to train stations and many restaurants. Overpriced for what it is really.

10/10

Exceptional

13 Jan 2018

Verified traveler

Good comfortable

6/10

Pleasant

12 Jan 2018

Andrea

Too hot !!

Rooms were way too hot and unable to use the air con on a lower setting as it was set for the colder weather .
We were given a fan but still the heating needs to be better regulated

10/10

Exceptional

15 Dec 2017

G4G1

Very clean

Very clean hotel with extremely friendly staff. I would stay here again.

10/10

Exceptional

11 Dec 2017

bhavin

Very very very very very very very nice hotel. The staff where extremely friendly

6/10

Pleasant

03 Apr 2017

John

Isolated location.

Hotel was comfortable but there were no shops or eateries around. The hotel restaurant was ok though. Lots of bank offices in vicinity.

Family

8/10

Excellent

20 Feb 2017

DW

Enjoyed our stay here

Although the hotel building is older, it has been renovated fairly recently. The hotel staff - from reception, housekeeping, and at breakfast - were friendly and professional. The price of breakfast, 10,50€, is very fair for the full buffet offered!

6/10

Pleasant

13 Feb 2017

Wayne

OK Hotel, Room was too hot!

The hotel was clean and well located to the business office. However, the room was always too hot. The Air Con unit was noisy and did not work to cool the room down at all, it just recirculated the same hot air. When I opened the window I was disturbed by the 24 hour tram service that runs right passed the hotel window. I did not get a good nights sleep for the 2 nights I stayed at this hotel.

6/10

Pleasant

09 Dec 2016

Lawrence

Ok

Room very hot wifi, spotty ,
shower design very bad. Had to keep a towel by shower to keep water from flooding floor.I had the hamburger very good. My wife had the chicken salad also very good. Alot of outside noise but we were used to it. We live in a city

Partner

8/10

Excellent

13 Apr 2016

marc

Good Clean Hotel and a nice walk to Halle 8 & 9

I've stayed at this hotel many times. Food cleanliness and staff and always 1st class. I don't think I've been to a cleaner hotel. All you could want from a business hotel and within walking distance of Halle 8 & 9.

6/10

Pleasant

18 Feb 2016

Lecky

Not In The Main Building Again!

My second stay in the Mercure for business the first time I was not in the main hotel but the first building across the road which was fine. This time I was in building 3 and to be honest whilst the main building is 4 star this certainly is not. My recommendation would be ask for main building and if this is not guaranteed consider the price you are paying before booking. You get what you pay for. The Residenze parts of the hotel need a good update.

4/10

Poor

05 Feb 2016

rob

room temperature

For some reason which I was not given the temperature of the room, even in January was so hot. Had to open windows fully then had no sleep due to noise of smokers outside room, trams and late party goers. Complained first night asked if I wanted a fan in the room?
Can expect if in hot climate but January in Frankfurt!

10/10

Exceptional

30 Jan 2016

Verified traveler

I had a wonderful stay. All the staff were friendly and helpful. I have stayed in this hotel previously and I would stay again in the near future. I would recommend to all of my friends and family if they need to go to Frankfurt.

10/10

Exceptional

08 Sep 2015

Mikhuva

Great Overnight stay at hotel

Wow!!! I stayed there overnight on my way to Berlin for a holiday. I had had previous complaints with Mercure hotel in EastGate, South Africa. But this hotel? It exceeded my expectations in so many ways. Check-in and check out were quick and the staff were nice, helpful and competent. The room was clean and user friendly. I really got value for my money. I actually regretted not having booked with them for the other two nights I stayed in Frankfurt after my holiday in Berlin. The other hotel I booked in Frankfurt was so horrible.

Partner

8/10

Excellent

22 Jun 2015

Blanca

OK for Business

We were there for a large tradeshow. It is very convenient to the Messe by tram (about 5 minutes). The facilities are aged, internet speed is OK, business center is not up to par. No ironing board in the room.

8/10

Excellent

11 May 2015

Paul

Convenient if not luxurious

Have stayed before so hotel as expected

4/10

Poor

27 Mar 2015

clive

The hotel just didn't do it for me, stayed across the road from the main hotel and it seemed like an apartment rather than a hotel.

8/10

Excellent

09 Feb 2015

Peter

messe perfect

perfect if your attending the messe

8/10

Excellent

05 Feb 2015

Peter

functional and ideal for the Messe

ideal hotel for the Messe, easy walk to and from, hotel lacks a bit in personality but was clean tidy and functional

4/10

Poor

04 Feb 2015

Verified traveler

The TV did not work or the light fixtures....so the room was dark

8/10

Excellent

30 Jan 2015

Alastair

Good hotel, but internet was down in one building

Overall the stay was fine - it is a decent business hotel (with a car park which was a bonus), but there was no internet access wired or wifi in the second building where I was initially given a room - the hotel has two buildings, across the road from each other. Hotel staff didn't think I was trying to connect properly and would not accept that there was a problem. Eventually they gave me a helpline number for their provider who went through many checks and eventually suggested that perhaps the internet was not working in my room / building. They told me to check connectivity in hotel reception and if that worked then the internet was not working in my room and I should ask for another one. This was confirmed and I moved room to the main building where it worked, but it was a wasted hour of my life. My 3 colleagues all had the same problem but could not move as there were no more rooms available. The hotel staff seemed to have little interest in the problem or in resolving it, unfortunately.

4/10

Poor

19 Jan 2015

alyson

hotel convienient to Messe Frankfurt

We have stayed at this Hotel in previous years and found it ok but this time very dissapointed
The rooms were so hot and uncomfortable, there was no aircon working and due to being on the first floor on the busy road side unable to have the windows open for air.
The towels were so small and paper thin you were left with no option but to request new each day and therefore could not save on energies. Empty shampoo and bath bottles left each time after cleaning
The breakfast at 21e per person was not good value, if you were there at 6.30am for it opening you were fine when we arrived one morning at 8am there was no bread and none to replace it!, no fresh fruit salad and other items had run out.
The hotel offered cocktails of the week but the bar staff were unable to make it?

10/10

Exceptional

09 Jan 2015

Alfian

Best place to stay in Frankfurt

The hotel is only 3 minutes walk from the nearest metro/subway station and it is located at the downtown area.

Family

8/10

Excellent

05 Jan 2015

Verified traveler

Great

very good

Family

6/10

Pleasant

03 Jan 2015

mike

Close to center city

Was very reasonably priced hotel for the area. Was not impressed by the cleanliness of the room. The toilet needed cleaning and the floor had debris on it. Also the television was malfunctioning and the staff didn't seem to care (well the person whom I spoke with). The parking is a bit outrageous especially for guest of hotel. Seeing as the parking deck is open to public. A discount incentive should be offered to guest of hotel. Also the breakfast a bit overpriced. But still was nice to have 24hr receptionist and curbside cabs available at any time.

8/10

Excellent

27 Dec 2014

dubliner55

near central city quiet area

tram stop outside with 10 minute trip to central station taxi outside.
good clean rooms and general pleasant hotel.
buffet braekfast standard fare at twenty euro too expensive .

8/10

Excellent

02 Dec 2014

Mary and Morgan

Mercure Hotel Frankfurt Messe

Very nice hotel but a bit off the beaten path for touring Frankfurt; If I was attending a show or something at the Messe, this would be great; for seeing the sights of Frankfurt, not so much. Restaurant and bar were great; room was very nice.

Family

8/10

Excellent

10 Nov 2014

Verified traveler

Hotel was clean and comfortable. Friendly and helpful staff along great breakfast

4/10

Poor

29 Oct 2014

Aidan

A bit scruffy

On arrival at the nice check in lobby I was told that my room was not in the main building, or even in the second one across the street but was up a side street in another block behind another building. My building (the Residenz) was a bit old and scruffy and seemed to have little resemblance to being in a hotel at all. My room was ok but a bit small, and the double bed that I had booked had become a 3/4 size bed. The aircon was decidedly iffy and the pillow was awful. The room was clean and quiet though, although the bathroom was a bit dated.

10/10

Exceptional

09 Oct 2014

Dmitry

Mercure Hotel & Residenz Frankfurt Messe

This hotel was excellent. I was staying there for 10 nights. Arrived 3 hours before the check-in time and was able to use the room 30 minutes later. Much thanks for the speedy accommodation.
The room was clean and had a balcony. Bathroom was absolutely spotless. English speaking staff was very helpful with directions and tickets assistance. The lobby restaurant has a very good choice of breakfast, lunch and dinner. I think some of the finer restaurants in NY have something to learn from the chef. :) Location was great too. Small supermarket near by and the tram stop is on the same block. Less then 10 minutes to the central train station. Will definitely stay there again.

10/10

Exceptional

09 Oct 2014

stephen

excellent hotel quiet in residential neighborhood

quiet neighorhood great service. easy to travel to other parts of frankfurt, glad i booked here

6/10

Pleasant

16 Sep 2014

ERICH

TRAM STOP ON SAME BLOCK\" GOOD TRANSPORTATION

THIRD TIME WE STAYED AT THIS HOTEL. LOCATION IS GREAT. THE DINING ROOM AT BREAKFAST TIME WAS VERY CROWDED ON TWO MORNINGS. PERSONNELL COULD NOT KEEP UP WITH CLEARING TABLES FOR LATER GUESTS.

2/10

Poor

10 Sep 2014

Verified traveler

Never go there again

Hotel room was not clean as per my standards. Hair found in the lavatories. 2 single beds instead of one queen. Hotel not in a good location. Very quiet.

2/10

Poor

01 Sep 2014

Verified traveler

No room!

2 nights were booked and prepaid, on arrival at 11pm, my room had been given away and I had to be moved to another hotel.

8/10

Excellent

29 Aug 2014

SP

Good location

It was great. Hotel has spacious room with easy access to the train and other commuting services.

10/10

Exceptional

27 Aug 2014

Goh

Convenient by public transport to city.

The location of this hotel is good. Nothing much to complain about.

Family

4/10

Poor

25 Jul 2014

Chris

ok for a short stay

We stayed for one week in this hotel. The rooms are very clean, except for one very long hair that was dangling from the bath towel, and it wasn't mine! The towels were very thin. Not really something that you would expect from a 4 star hotel. The bathrooms were obviously just renovated. The shower had a very wide shower head which made the morning shower so relaxing and nice.
The first night we had dinner in the hotel restaurant. Some of the staff was very incompetent and didn't even come back when we had an inquiry. My pasta were very dry - no sauce or butter or anything. So wouldn't recommend to dine there. But then there is quite a few nice other restaurants in walking distance.
On the website it mentioned free wifi. There was a free wifi where you had to log in every time you wanted to go online because it was an open wifi connection. The signal was very hit-and-miss. It was not constant and would cut off constantly.
Check-out time is 12pm. On the day we were due to check out we were 3 times disturbed by cleaning staff, and that even before 10am! I do understand that a large coach load of customers had just arrived, and they might have been under pressure to get the rooms ready..... but then the check in time is 3pm......

6/10

Pleasant

22 Jul 2014

Karen

Fresh hotel

Short tram ride from train station. Expensive restaurant. Housekeeping, older females, did not keep coffee, tea, creamer or sugar substitute filled even when asked. Young female housekeeper got whatever I asked for. While we were in the room at 7 p.m., after just returning from Brussels, we heard the key card open our door. Since we couldn't see the door, I called out, \"Who is it?\", the door shut and they took off, Manager said that they would check the reader to see who entered. He never got back to me. There are 3 Mercures so be aware which one you book. This was not the one I thought I booked.

6/10

Pleasant

15 Jul 2014

Verified traveler

Good experience

Old room, but spacy, quiet and clean. Not much option for eating.

8/10

Excellent

30 Jun 2014

ArtieH

Close enough to Messe

comfortable and an easy walk to the Messe with food close by.

10/10

Exceptional

02 Jun 2014

Mary and Morgan

Outstanding Place

Great hotel; better location for the business traveler but we made it work due to the close location of the S Bahn

Family

8/10

Excellent

14 Apr 2014

Verified traveler

Good Hotel

Everything was good apart from the air conditioning in the room & the price of the drinks at the hotel bar.

8/10

Excellent

04 Apr 2014

Verified traveler

Great hotel a short taxi ride from the Messe

I was attending an exhbition a the Messe so chose this hotel.
There are two blocks over the road from each other. Breakfast is extra and expensive, so I nipped down to one of the local cafe's for breakfast just a short walk away to get food at a more reasonable price. There's a nice burger bar on the next block.
Room was fine as I would expect, the ensuite bathroom was better than my expectation and looks like this has been refurbished recently. I could not fault this hotel.

10/10

Exceptional

24 Mar 2014

Rick

Great Hotel, Close to Messe and Public Transit

Great Mercure that seems to be recently renovated. Room was extremely clean and comfortable. Bathroom was so clean it looked brand new. Mini-bar in the room with some room left for your own drinks. Tram 17 is very close in front, Westbahnhof is a 3 minute walk. Rooms are larger than average and bed was soft. Only complaint is there is no power outlet on either side of the bed for charging a phone. This is a failure in design, especially since there is electricity there for the lights and switches. Absolutely will stay again.

Family

10/10

Exceptional

01 Mar 2014

Catherine Murphy

Pristine, comfortable and great breakfasts

Convenient for Messe, team and train stations with lots good restaurants around. Room very warm despite no heating bring in. Opened windows which helped but limited opening times because of trams and traffic outside. Recommend though. Great value. Loved swanky shower!

2/10

Poor

17 Feb 2014

Verified traveler

HOTEL DIDNOT GIVE ME A ROOM. THEY SAID THEY FULL.

NO EXPERIENCE. BECAUSE HOTEL DIDNOT GIVE ME A ROOM. THAT MEANS YOU DOING
VERY BAD SERVICE. YOU SELLING ROOM TO GUEST FROM THIS HOTEL. BUT HOTEL
NOT EXSEPTING.AND, HOTEL BLAEME YOU,

10/10

Exceptional

15 Feb 2014

Verified traveler

Great Messe Location

Right on the 17 tram transit line. Great location to the Messe. Less than a 10 minute walk. Really nice breakfast & bar. Walking distance to some cool neighborhoods and restaurants or just hop on a tram.

10/10

Exceptional

12 Feb 2014

Verified traveler

Great location

Great location for the messe and on a tram route to the centre. Split site was unexpected but as it's only across the road it wasn't to bad.

10/10

Exceptional

03 Feb 2014

Andrew

Business Hotel

Great hotel, 10 minute walk from the exhibition centre, nice breakfasts, no luxuries but everything works, very German.