Name: Hotel Palmenhof
Address: Bockenheimer Landstrasse, 89-91, Frankfurt, 60325, DE

10/10

Exceptional

03 Aug 2026

Nancy

Safe, friendly, clean, nice air conditioning, very good breakfast with many choices, quiet

8/10

Excellent

31 Jul 2026

Michael

Location excellent very good place...

8/10

Excellent

01 Jul 2026

Birgitta

Older but nice hotel. Excellent central location!
Rooms are larger than many other hotels.

We had an issue with the AC dripping puddles of water onto the carpet our first night there and staff wasn’t great about it initially. It did get fixed but took a day which wasn’t amazing during a heatwave of 98F.
We ended up cancelling a second reservation we had at this hotel later in our trip.

Family

10/10

Exceptional

01 Jun 2026

Pedro Javier

Muy buen hotel en una zona muy bonita y tranquila, muy recomendable

Self

10/10

Exceptional

28 May 2026

Sakti

Convenient location, clean room and good facilities.

Self

10/10

Exceptional

24 May 2026

Deniz

Everything was just perfect. See you soon.

Partner

6/10

Pleasant

17 May 2026

ARGELIA

The beds are extremely uncomfortable, and the receptionist, did not get her name, was extremely rude. NOT a very good service

Friends_and_family Family

10/10

Exceptional

01 May 2026

Regina

Pleasant staff, comfortable room, excellent breakfast and a great location. Highly recommended.

Friends

8/10

Excellent

11 Feb 2026

Kim

The room was very clean and the hotel was situated in a very quiet neighborhood that was in walking distance to the Old Town, as well as Messe Frankfurt.

The hotel is a bit dated, but that doesn’t take away from this being a really great option.
This is my second stay in Frankfurt, and I’d come back to this hotel again should I return.

Business Self

10/10

Exceptional

14 Jan 2026

Alan

Clean room, quiet location, elegant property close to the large city park (if you are a runner this is the place for you)!

10/10

Exceptional

04 Jan 2026

Christopher

The room was great and plenty of sleeping space for 2 adults and 3 kids.

Leisure

8/10

Excellent

30 Dec 2025

Amelia

Clean, spacious. There were six of us, and they have this 2 bedroom apt on the top floor, which worked perfectly. Good location, walking distance to the U-bahn.

Leisure Friends

6/10

Pleasant

25 Dec 2025

Fion

We stayed here for few days, better for the hotel to replace all pillows as they're really too old. Honestly, the bed & pillow are the most basics

Leisure Family

10/10

Exceptional

15 Dec 2025

Melanie

What a beautiful building and lovely staff

Leisure Family

8/10

Excellent

11 Dec 2025

Dominic

I really enjoyed staying in the apartment at the Plamenhof. It had been hard finding accommodations with beds for 3 people Frankfurt. The hotel is located in a nice, quiet neighborhood and convenient to public transportation. The living space of the apartment was great and spacious. But of the two double doors opening out to balconies, one was covered by a metal exterior shade that was broken in the closed position. Also, I hadn't realized that the apartment was built into the attic space of the building. While this resulted in very tall vaulted ceilings in the living area, it made for cramped space in the 2 bedrooms and bathroom with the ceiling sloping down to half a meter at the outer wall. As soon as you were in the room, you had to start watching your head. There were openings to windows or skylights, but the cramped space made it hard to include common things like dressers, closets, and even towel bars.

Friends_and_family Family

8/10

Excellent

07 Dec 2025

Geri

Room was average, breakfast had a good variety.

Leisure Family

10/10

Exceptional

26 Nov 2025

Heidi Gaden

Amazing

Business

10/10

Exceptional

13 Nov 2025

Arvind Kumar

Clean and spacious rooms

10/10

Exceptional

09 Nov 2025

Adrian

Well located, nicely decorated hotel with excellent breakfast and very helpful staff.

Leisure Self

4/10

Poor

18 Oct 2025

Darcy

Location was decent, but room was old and ceiling paint in room was falling apart. Beds not very comfortable. Not worth the price we paid in my opinion, as there was a book convention during our time there so prices we raised due to that.

Partner

10/10

Exceptional

13 Oct 2025

Daniel

Our stay at the Palmenhof was excellent. Clean and Spacious room. Comfortable bed. Excellent location. Lovely surroundings (Westend). Walkable to the U Bahn stations and to Fressgasse etc. Excellent value for money. Have stayed here before and will definitely stay here again!

Leisure Family

10/10

Exceptional

18 Sep 2025

Paul

Great hotel.

10/10

Exceptional

24 Aug 2025

Ralph

We had a wonderful stay! The staff was always kind and helpful, and they even let us check in early, which made a big difference for us. Excellent service and very friendly atmosphere — highly recommend!

10/10

Exceptional

30 Jul 2025

Monicha

Lovely Stay

Loved that there was a room that would accommodate for so many people and still had space from each other. The patios were amazing to sit out at and enjoy the air.

Friends_and_family Family

10/10

Exceptional

28 Jul 2025

Julie

We had a great stay at Hotel Palmenhof. The location is perfect and the rooms are very comfortable and a good size. The price I more than reasonable for what is provided. We want to mention Mr. Mogeed Marco specifically as he provided us with exceptional customer service.

Leisure Partner

10/10

Exceptional

26 Jul 2025

Julio

The hotel is amazing, I absolutely loved my room and all the vintage furniture. Location is perfect because its close to the subway station and there are many restaurants nearby. I had a very nice stay in Palmenhof Hotel in Frankfurt so I would definitely recommend it!

Leisure Self

8/10

Excellent

02 Jul 2025

Thomas

Hotel was clean, in a good part of town, convenient to public transportation. Breakfast was good. There was a problem with the shower head in my room, which reported but never fixed. I could still use the shower but the head kept falling down. Front desk was ok but not particular friendly or helpful. I had a good stay but there were a few things that kept it from being excellent.

Friends_and_family Family

10/10

Exceptional

17 Jun 2025

David

Great location! Great breakfast. Old-school vibes.

Business

10/10

Exceptional

11 Jun 2025

David

Cute property! Great location! Great breakfast.

Business Self

4/10

Poor

13 May 2025

Markus

All great but barely water in the shower....

All great EXCEPT that the shower pressure varied from no water to the same amount you can squeeze out of an old tap. Old building they can't do much about is as a reason and excuse doesn't quite help.

Business

10/10

Exceptional

06 May 2025

David

Beautiful historic hotel. Great breakfast. Great staff. Walking distance from many important parts of Westend, including Palmengarten and Uni Frankfurt!

2/10

Poor

11 Apr 2025

Anthony

Expedia listed the room as having a full kitchen. It had nothing other than an electric kettle. The elevator was broken. My wife, with a fractured back was forced to walk up 4 flights of steps into her room. After being told we booked a room with a kitchen, the manager said it wasn’t his problem. Expedia needs to address any complaint or refund. I asked got at least a bowl and some cutlery (they have a restaurant for breakfast) he said no. Not possible.

Leisure Partner

10/10

Exceptional

08 Apr 2025

Aleksandrs

Very friendly staff

10/10

Exceptional

30 Mar 2025

Itai

Great stay good front desk helped me with an electrical issue very promptly.

Business Self

10/10

Exceptional

30 Mar 2025

Valentina

Clean, quiet, comfortable.

Business Self

10/10

Exceptional

27 Mar 2025

James

The staff was great, we have no complaints. Will stay at this facility again.

Partner

10/10

Exceptional

09 Mar 2025

Doreen

The rooms are beautiful!

Business_and_leisure Self

8/10

Excellent

17 Feb 2025

David

A beautiful 19th century building in a wonderful part of Frankfurt, only a few minutes walk from the Palmen Garden. The decor was a bit dated, but I suppose that is part of the charm. Bathrooms seem to have been renovated fairly recently. The staff is fantastic! Very helpful. I had a bit of trouble with the heater in my room, but that is my only complaint.

Business Self

10/10

Exceptional

10 Feb 2025

Lee

10/10

Amazing location for underground, makes getting around really easy

Business

6/10

Pleasant

10 Feb 2025

Michael

Tidy clean and good value. A basic hotel. Did not have time for breakfast as only one night. Used for messe visit

10/10

Exceptional

28 Jan 2025

Andras

👍👍👍👍👍👍

10/10

Exceptional

19 Dec 2024

Brett

We stayed in an apartment which was perfect for a family of 5. The staff was friendly, gave suggestions for food, travel and sights around the area. The angled low ceilings in the bedroom are unique and I would think anyone over 6’2 may struggle with navigating. Breakfast was amazing and there was something for everyone.

Leisure Family

10/10

Exceptional

09 Dec 2024

Erik

Recommend!

The room was large and very comfortable. Bathroom was very clean. The location is very good. You can walk in to Central Frankford or take an Ubahn and you are 2 stops away. Staff is very helpful.

8/10

Excellent

08 Dec 2024

Verified traveler

Well managed Hotel in top location and with spacious rooms. The amenities are a little outdated though.

Leisure Self

10/10

Exceptional

04 Dec 2024

Jorge

The property is located in a very strategic area near the trains. Getting around is very easy. I happen to have room 56, which is probably different from all the rooms, and I will say, I will stay here again and again. That room is beyond comfortable, its an apartment with everything you need to be comfortable. will recommend to all.

Leisure Family

10/10

Exceptional

01 Dec 2024

Pamela Wendy

All staff friendly. Hotel very clean. Rooms very nicely ce. Breakfast excellent. Would definitely recommend.

Business_and_leisure

10/10

Exceptional

30 Nov 2024

cindy

Somehow i filtered by location and the selected dates changed so expedia caused me to reserve my hotel on the wrong date. Upon arriving at check in, the front desk staff informed me thwre are no rooms due to a fair in the area but he has an apartment nearby i can stay in if i pay him in cash.
I politely declined and alternate accommodations. We researched eventa in the area and did not find any fairs. Bad experience

Leisure Family

10/10

Exceptional

19 Nov 2024

Yuliya

It was a great stay.

10/10

Exceptional

25 Oct 2024

Kin

Close to subway station

Leisure Friends

8/10

Excellent

17 Oct 2024

Thomas

Spacious rooms, very clean, good location

We stayed only for one night in Superior Double room which was very spacious and nicely furnished. The Hotel is located on a relatively busy street, but the modern windows mute most of the traffic noise. In walking distance of the botanical garden, Subway Station (U-Bahn) is just 200 meters away, popular shopping area within 10 minute walk. The front desk staff was very friendly and helpful. The only disadvantage is the limited parking with only 6 parking spots in front of the Hotel. They suggest using the parking garage of the Botanical garden which is several blocks and 5 min walk away with 24/7 access. The night charge is €4 and in the daytime €1 per hour. Drop off your bags and drive to the garage. I didn’t want to do so and parked in a street just around the corner where you are allowed limited parking between 7-10. I was fined €25 at 10:07.

Business

6/10

Pleasant

14 Oct 2024

Tiffany

The property is clean but a bit outdated and in need of a fresh coat of paint. We also checked with staff three times that someone was always at the desk because we had to checkout around 5:15 in order to get to our ICE train on time. We were assured someone would be there but when we arrived there was only a note saying they would be right back. We waited 15 min but had to leave to catch our train. We left a note and the keys behind the sign so only the desk staff could see it and since we pre-paid with Expedia there didn’t seem to be any issue with this. Otherwise it was a comfortable bed if that’s all you need. We were told about a breakfast but while in town we just woke up early and grabbed something in the square or by the gardens.

Leisure Partner

10/10

Exceptional

28 Aug 2024

Stacy

We stayed in the apartment and it was great to have space for all 5 of us to spread out. The hotel was nice and clean and easy walking distance to lots of restaurants and shopping. We will stay again.

Leisure Family

8/10

Excellent

25 Aug 2024

Amer

Great spot

Leisure Friends

8/10

Excellent

17 Aug 2024

Roxana

We got the top apartment and it was very spacious and beautiful. The only complain about it was the old and smelly water in the kettle and the spiders and webs in the corners of the room. Another major down for this property is the lack of parking spots. There are only five which you have to sign up for in advance.

Leisure Family

10/10

Exceptional

14 Aug 2024

Shayda-Ahoroa

Safe, lovely areas with plenty of supermarkets & cafes around. Transport was close by & easy to access

4/10

Poor

11 Aug 2024

Verified traveler

Nice hotel and the room was very good.
The staff was not so good

Partner

8/10

Excellent

21 Jul 2024

Andrea

Beautiful building with comfortable apartment

Hotel is very nice, a/c was wonderful. Room at two balconies which were great to sit on. The bathroom sink however, was barely anchored to the wall which we notified the front desk about. The are a lot of slanted ceilings in both bedrooms my husband is 6’3” so was a bit of a hazard for him.

Friends_and_family Family

10/10

Exceptional

18 Jul 2024

Lisa

The appartment was nice and clearing and perfect for a family. But We came late in the evening and they hadent preperd for 5 beds so we had to Ask for an extra sheet.

Friends_and_family Family

10/10

Exceptional

02 Jul 2024

Zhaoyi

Convenient location and only 2 underground stops from the main train station and the city center. Quiet and nice neighborhood with many good dining options.

Leisure Self

10/10

Exceptional

30 Jun 2024

Pamela

Small quiet property, but convenient to airport and downtown

Leisure Family

10/10

Exceptional

29 Jun 2024

Hilary

Beautiful hotel and excellent service.

8/10

Excellent

28 Jun 2024

Hope

Unpersönliches Bisinesshotel

Schönes Hotel, zentral gelegen, in dem wir schon ca. 30 Mal waren. Nach dem Besitzerwechsel ist es allerdings zu einem unpersönlichen Businesshotel geworden. Die ehemalige Freundlichkeit und der Charme dieser Unterkunft ist dahin.

Partner

6/10

Pleasant

20 Jun 2024

Louise

Hotel entry with lots of stairs

The good things about our stay: The room was large and comfortable, we had a balcony we could sit on, it was quiet and near many restaurants. The things we weren’t so happy with: the entry has a lot of stairs and we had a lot of luggage. There is no other way to the check in desk. No bellman and no help offered by front desk staff. Front desk staff not welcoming, did not smile. They still use large, heavy regular keys and not key cards. There was a welcome drink station with no clean glasses and they were not replenished until the morning. The safe in our room did not work and staff could not get it to work. Breakfast was mediocre at best. This hotel was not terrible but it’s better suited to people traveling lightly. We would not stay here again given the choice.

Friends_and_family Family

10/10

Exceptional

16 Jun 2024

William Keith

Sehr gemuetlich und ein schoener Spaziergang in die Innenstadt

Leisure Self

10/10

Exceptional

10 Jun 2024

Bastian

Das Hotel gefällt mir sehr gut!

Freundliches Personal, alles sauber und die Preise sind auch perfekt. Mein Zimmer hatte einen wunderschönen Balkon; gerade im Sommer war es schön, draußen zu sitzen. Ich konnte dann noch meine Koffer an der Rezeption abstellen, bis mein Meeting fertig war. Vielen Dank, ich werde wiederkommen :)

Business Self

10/10

Exceptional

03 Jun 2024

Clelia

Os quartos grandes e suíte são ótimos

10/10

Exceptional

04 Apr 2024

Kristina

Great staff, breakfast was good, and very walkable to restaurants nearby and the garden.

One note, parking is extremely limited, so do reserve ahead of time to confirm

10/10

Exceptional

25 Mar 2024

SHANGQI

best hotel for that price

Leisure Self

8/10

Excellent

14 Mar 2024

Scott

Good value.

10/10

Exceptional

18 Feb 2024

Sümbül idil

Thanks

10/10

Exceptional

04 Feb 2024

Michael

Nice property with generous room size. We only overnighted, so we didn't have too much interaction with the staff. We chose the Palmenhof because of its convenient proximity to the Alter Oper. We were able to shop and have dinner before attending out show. Only minus was that we didn't realize we had to book the parking extra. Still, they directed us to the Palmengarten, which turned out to be an enjoyable visit before our return home.

Leisure Family

6/10

Pleasant

17 Jan 2024

Liliya

I liked the location of the hotel; breakfast was good too.
Some part of the staff including front desk and cleaning services were very helpful and professional, welcoming and pleasant.

What I did not like: the pillows on the bed were not comfortable at all; some staff was very unfriendly and unprofessional.

Business Family

8/10

Excellent

15 Jan 2024

Kyoungjae

Nice and quiet hotel to stay

Self

2/10

Poor

14 Jan 2024

Edgar

Heater stopped working during the night and i got sick

6/10

Pleasant

03 Jan 2024

Dennis

This hotel is in a great location, parking can be an issue, front desk staff need just a bit of training on approaching customers, but this may be more of a communication issue

Leisure Family

6/10

Pleasant

02 Jan 2024

Michael

24 hour front desk was great. Reception was friendly and helpful.
The parking situation at this hotel is HORRIBLE - they have 4 available for the whole hotel and the streets around are all zero parking. So you have to walk to the closest parking garage at Palmgarten Park Haus which is only 4 euros but closes at midnight.

8/10

Excellent

07 Dec 2023

Leonie

A very comfortable stay, exceptional service from staff members

Self

10/10

Exceptional

05 Dec 2023

PATRICK

Wonderful boutique hotel old world charm with modern rooms .Underground 4 stops to christmarkets only 100 yards each side of hotel.woulduse it again

Leisure Family

10/10

Exceptional

21 Nov 2023

Adrian

Good value for money. Convenient location for sights, dining and shopping. Good room and service. Breakfast was excellent.

Business_and_leisure Self

10/10

Exceptional

15 Oct 2023

Ji Sook

Everything was great, and especially the area around the hotel fits our favor, which is not too crowded and not too remote. We enjoyed taking a walk in the neighborhood. Particularly, I appreciate the reception staff for giving a emergency medicine as well as carrying out the bags behalf of my husband who got a back pain this morning.

Leisure Family

10/10

Exceptional

10 Oct 2023

Murray

Great

10/10

Exceptional

04 Oct 2023

Erin

Fantastic location and nicely maintained hotel. I thought the breakfast was a bit expensive until I saw what was available! Plenty of choices. Great water pressure, comfortable beds. I would stay here again without hesitation.

Leisure Partner

10/10

Exceptional

03 Sep 2023

Morag

Very comfortable room ( a mirror had been detached from bathroom wall - probably about to be replaced, but this did not affect us at all.) Room was beautifully furnished.
Breakfast rooms were perfect and the choices were wonderful

Leisure Partner

10/10

Exceptional

12 Aug 2023

Karen

Our first stay in europe could not have been better. 10/10 recommend. Excellent service. Delish breakfast! Our room was amazing.

Leisure Family

8/10

Excellent

08 Aug 2023

Yvette

S

10/10

Exceptional

03 Aug 2023

HOWARD J

Lots of old world charm.

Business_and_leisure Family_with_children

10/10

Exceptional

29 Jul 2023

Yonas

Clean and excellent hospitality 5*

Leisure Partner

10/10

Exceptional

20 Jul 2023

milagro

Everything was excellent

10/10

Exceptional

13 Jul 2023

Jennifer

Clean and great customer service !

Leisure Family

10/10

Exceptional

02 Jul 2023

Arshad

Nice place

Business_and_leisure Family

10/10

Exceptional

29 Jun 2023

Russell

The location was excellent. The Hotel concierge Matoud that met us the first evening made us feel very welcome as was very friendly. I would return again if coming to Frankfurt.

Leisure Family

10/10

Exceptional

02 Jun 2023

Joseph

Very Nice Stay

Business Self

10/10

Exceptional

25 May 2023

Carla

Hotel Palmenhof was very clean and comfortable. The breakfast has a very good selections of foods. I would recommend it to all my families and friends.

10/10

Exceptional

22 May 2023

Marius

Great location, friendly staff, clean & spacious rooms.

Friends_and_family Family

10/10

Exceptional

21 May 2023

Cindy

Lovely hotel in a walkable, charming area of Frankfurt. Room was a nice size for a boutique hotel. Would have appreciated nicer toiletries—-shampoo, lotion, soap— but will definitely stay here again!!

10/10

Exceptional

08 May 2023

Rosanna

It was a very good experience, and wonderful breakfast

Leisure Self

8/10

Excellent

27 Mar 2023

Jesse

Really enjoyed my stay at the hotel. Clean room and bathroom. Wifi was okay
I requested a double but was given 2x single which was inconvenient. Also no parking as you have to reserve this in advance.
Location is prime and within walking distance to the metro and centre of frankfurt

Business Self

10/10

Exceptional

22 Mar 2023

Fabiola Ahumada

It’s a wonderful hotel and Nathanael was a wonderful person with us.

Leisure Partner

8/10

Excellent

02 Mar 2023

DANIEL

NICE CLEAN HOTEL

Business Self

10/10

Exceptional

28 Jan 2023

Verified traveler

Stayed here on holiday.

The rooms are VERY spacious and there is plenty of lighting. The shower was very nice and has a body and hair wash included. The breakfast is DEFINITELY a must get when you book the room. It's a full breakfast offering a large selection of different foods.

The staff do speak English as do a lot of people in Germany, you just have to ask first.

Partner