Name: Holiday Inn - the niu, Charly Frankfurt City
Address: Niddastraße 60-62, Frankfurt, 60329, DE

10/10

Exceptional

18 Jul 2026

Liam

The hotel, staff and room were faultless, our only issue was the area surrounding the hotel, it’s very dirty, lots of drug addicts hanging around, some harassing passers by and we genuinely felt intimidated at times. The hotel borders the red light district which the first impression of the city you get when leaving the main train station. Give the city a change as when you move away from this area, there is so much to see and do, it’s a very multifaceted city. Just have your wits about you is deciding to stay at this hotel.

Family

4/10

Poor

15 Jul 2026

Itsuka

Clean room, nice staff but it’s not safe area. We saw a lot of homeless and drug addiction people in front of hotel.

Partner

6/10

Pleasant

03 Jul 2026

Vijai

The hotel itself is great, the issue is the location/area is full of drug users and prostitution everywhere and it’s scary. Locals seem to be fine with it, but if you are not accustomed to that scene it will be hard to digest. I only stayed one night and that was more than enough.

Self

10/10

Exceptional

15 Jun 2026

Douglas

This was a good hotel for being close to the Frankfurt main train station. Rooms were clean and comfortable. The breakfast was good. The air conditioning worked well. I would stay here again,

Self

4/10

Poor

29 May 2026

Lynell

On arrival at the hotel I explained to the front of staff that I hadn’t slept for 24 hours coming from New Zealand. It was 8 am when I arrived. They said I could have a room if I paid 10 euro per hour (70 euros!!) I declined the offer and all they could offer was storing my bag until 3pm. I came back begging to let me have a room at 12-30pm, but no, they said I had to wait. I enquired how many rooms they had , they said 240! I asked the guy at the counter if I could speak to the manager and only then they handed over a key to a room. The manager had already been approached by the guy at reception, several times, but no early room entrance.

This was my 4th stay and it will be my last stay.

Self

10/10

Exceptional

18 May 2026

Zachary

The few blocks around the hotel had a lot of homeless people, but the hotel itself was fantastic. Very clean and helpful staff. Was perfect for our layover.

Partner

6/10

Pleasant

17 May 2026

Sicong

Booked a standard room with twin bed. Room is small but clean. Twin bed is really small. I’m in France today and the twin bed here is twice the size. Hotel is in red light area, which had lots of homeless.

Self

8/10

Excellent

16 May 2026

Andrew

Amir was great and the room was clean. It’s just the area it is in is very dodgy. I’d likely stay somewhere in the city centre and not in the train station area

Self

10/10

Exceptional

26 Apr 2026

Maureen

We had two rooms for two nights. My daughter and her boyfriend had one and I was in the other room. My room was excellent in every aspect. Their room was also excellent but the noise outside kept them awake. The first night they could hear the homeless people partying in the alleyway. The second night noise from the local bar kept them awake again. I was on the opposite side of the hotel where it was quiet.

Family

8/10

Excellent

25 Apr 2026

emily

There is a breakfast but it will cost 19 euro pp. No complimentary breakfast. No parking. Rooms are clean and staff are good.

Partner

10/10

Exceptional

20 Apr 2026

Gordon

Good hotel

Self

10/10

Exceptional

19 Apr 2026

Nicole

The staff is very nice and the hotel lobby and rooms are in great condition! The location is not pleasant, but we didn’t know anything about the Frankfurt red light district. Mugging and violence is not common, but there are lots of homeless outside and it always smells bad. Inside your hotel room at night though, you don’t hear, see, smell anything.

Friends

10/10

Exceptional

15 Apr 2026

Herman

The hotel itself is great. The place is very clean and very well maintained. Same with the rooms. The staff is great, courteous and helpful. Very close to the train station and city tram. The area can be a bit sketchy. Just normal precautions.

Self

8/10

Excellent

10 Apr 2026

GUSTAVO

Beautiful spacy rooms in a \"shady\" area

Self

10/10

Exceptional

09 Apr 2026

Herman

Great hotel. The area is a little rough.

Self

10/10

Exceptional

27 Feb 2026

Justin

Great place

Partner

6/10

Pleasant

26 Feb 2026

Charlotte

The room was clean, staff nice but area around hotel felt so dangerous especially as a solo female traveller. I even felt the need to uber to the airport rather than walk the 5 mins to the train station

Self

10/10

Exceptional

24 Feb 2026

Lee Craig William

Excellent stay from start to finish :) Check in was very smooth and the room was spotless and cleaned every day. Breakfast was great and the staff were very friendly and professional at all times. I would definitely stay here again and recommend this hotel to friends and family.

Self

10/10

Exceptional

17 Feb 2026

Sameer

clean room, staff, amenities

Business Family_with_children

2/10

Poor

13 Feb 2026

Christine

I would have given this hotel a full 5 star rating, but for the horrendously vulgar artwork in the bathroom of my room 131. It features a collage made from a large number of images of items probably supposing to show what a having a good time in Frankfurt looks like. And in amongst these images are pictures of red high healed shoes, a thong and contraceptives. Female sexuality reduced to a vehicle for (presumbly) men having a 'good time'. The whole thing made me hugely uncomfortable. I was in Frankfurt for business, not to act out some sexual fantasy. I would be embarrassed to take my children here and I wonder what people of other cultures make of this.

6/10

Pleasant

12 Feb 2026

Evelyn

Pretty bad location, our room was missing the TV and also the room’s phone

10/10

Exceptional

16 Jan 2026

Radheshyam

All good...

Business

10/10

Exceptional

15 Jan 2026

coy

Room
Was warm

10/10

Exceptional

05 Jan 2026

Smit

Perfection. Thank you

Business Family_with_children

6/10

Pleasant

05 Dec 2025

Empress Nevaeh Precious

The location and the aesthetics of the room were nice but our room was freezing. The heat only went up to 23° and the windows went sealed because all the cold air from the window could be felt. The little bit of heat never went below my raised hands and I'm 5'1. We asked for two extra blankets but only received one. There is no phone or microwave in the rooms. So if you need anything, you must go downstairs to request it. The one thing that was actually a plus was the hot water and shower pressure in the shower. It made the stay tolerable.

Leisure Family

2/10

Poor

01 Dec 2025

Ganbat

Round hotel so many drug addict, drunk people, street people i don’t feel safe there

Leisure Partner

10/10

Exceptional

09 Oct 2025

Eliza

Very convenient because we are travelling everywhere the train station is less than 5 minutes away

Leisure Partner

10/10

Exceptional

06 Oct 2025

Mihai

Good value for money hotel.
Nice stuff, clean room, confy bed, big bathroom but no shower cabin (only 4 stars for this).

Leisure Self

8/10

Excellent

05 Oct 2025

Kristen

Helpful staff. Comfortable room. Convenient to be close to the train station, though, for the same reason there were some streets close by that felt somewhat unsafe. Hotel itself was safe though.

Partner

8/10

Excellent

01 Oct 2025

Peter

Very nice hotel with great staff.
Not the best of areas with homeless & street gangs. But get past that and good & convienient to Transport.

8/10

Excellent

28 Sep 2025

Christiane

Close to main train station. Very close to red light district. Walking distancd to restaurants

Leisure Partner

10/10

Exceptional

27 Sep 2025

Ursula

Great hotel, staff and breakfast

Leisure Family

8/10

Excellent

18 Sep 2025

Audrey LL

Small but clean room. The surrounding area not so nice.

Friends_and_family Friends

10/10

Exceptional

05 Sep 2025

DIEGO

Great stay

Business_and_leisure Friends

6/10

Pleasant

30 Aug 2025

Daniel

Great property, very clean and great staff, just in an unsafe/unclean neighborhood

Business Self

10/10

Exceptional

24 Aug 2025

Trang

We stayed here for just one night before catching the flight back home. The hotel is in walking distance from the train station and there are many food shops nearby. It is in great condition with nice simple decor. Our room is good size and everything is extremely clean. The staff is nice and friendly. We enjoyed our stay here.

Leisure Family

2/10

Poor

02 Aug 2025

Thomas

.

Leisure Partner

2/10

Poor

02 Aug 2025

Thomas

In short: stay away from this hotel. Staff seemed bored and disengaged. Breakfast was full of wasps, and food was all over the floor. Staff didnt clean it but pushed it away with their feet. A very loud African family were smacking the doors at 2-4 am waking up everyone. Staff didnt do anything about it. It was uncomfortable as they were clearly on substances and very, very loud. Rooms were very small with no fridge. Hotel body wash and shampoo gave me itches, and screen sharing on TV didnt work. Key cards didnt work either and had to be replaced. View from room was straight into the other rooms where people were shouting across to each other. Area where hotel is located is full of homeless people and junkies.

Leisure Partner

2/10

Poor

25 Jul 2025

Verified traveler

Didn't feel comfortable here

I would absolutely not recommend this property to women traveling alone or families. It is in an \"up and coming\" neighborhood and I wish I has stayed elsewhere

Self

10/10

Exceptional

13 Jul 2025

Henry

Wonderful stay

Great stay at the hotel. The location is a bit dodge but once you’re inside the hotel, it’s like you’re in another world. Modern. Funky. Nice furniture. Very comfortable bed and the beddings. Friendly staff (Nina and Noa).

Self

6/10

Pleasant

08 Jul 2025

elizabeth

Horrible area- drug addicts actively doing drugs right outside the entrance, peeing on the sidewalks, drugged out on top of each other all over the streets, homeless people begging, prostitution, and the summer heat intensified the stench of urine in the neighborhood. It is a couple of blocks from the train station, so there’s the factor of the people who tend to hang around train stations.
The beds are fine, the rooms are small, there were a couple of good people who worked there who were helpful and they were good about cleaning every day.
Otherwise, don’t stay here unless you’re desperate. I happened to be desperate from jet lag and being ill from traveling.

Leisure Self

10/10

Exceptional

07 Jul 2025

Hsincheng

Good hotel in a scary neighborhood

Very comfortable bed! Clean room. Near the central train station with all types of transportation access. However, the hotel is in a scary neighborhood with homeless people.

Self

10/10

Exceptional

02 Jul 2025

David

Modern clean hotel in central location.

Modern clean hotel. Room and bathroom are good size. Bed was comfortable and good air conditioning. Cons. No bar fridge in room and not in best location. I suggest taking train, tram or taxi to old town and river.

Self

10/10

Exceptional

29 Jun 2025

Martin

During a check in the staff was very helpful and accommodating with my request for parking. Over all very positive experience and would highly recommend this hotel

Business

10/10

Exceptional

26 Jun 2025

Peter

We stayed here twice over our 3 weeks in Europe and the room was comfortable and quiet. It’s super convenient and close to the station, the area is a little rough though but the hotel outweighed the negatives of the area.

Leisure

6/10

Pleasant

26 Jun 2025

antonio

Not a good area

Leisure Family

8/10

Excellent

23 Jun 2025

Hamid

Around hotel is poor and dirty condition

6/10

Pleasant

22 Jun 2025

Andrew

Hotel itself to as fantastic, probably the best holiday inn I've ever been to, however the location is terrible, surrounded by brothels and junkies, my partner found it very intimidating.

8/10

Excellent

20 Jun 2025

Corey

Nice overnight stay

I just booked an overnight stay for a concert. The hotel was great. The location was convenient, the room was clear, spacious, and comfortable, and staff was very nice. The only negative is that the area of the hotel is not very nice (being located so close to the train station), so I would advise caution when not in the room.

Self

6/10

Pleasant

19 Jun 2025

Stephen

The location is convenient especially given that GPS doesn’t factor in the short-cut directly across from the train station. But this neighborhood is not the best. Lots of homeless people and not very clean. Still, inside the hotel it's clean and tidy, and the staff are good.

Leisure Self

8/10

Excellent

17 Jun 2025

Lise

The hotel itself is very nice and clean. The staff was great. They have a wonderful breakfast! It was conveniently located for us, as we arrived by train, but the area around the train station is quite dirty and felt unsafe. Lijely looked worse than it is, but not a first good impression of the city. But not the hotel's fault!

Leisure

10/10

Exceptional

01 Jun 2025

Sam

The property itself is beautiful, clean the area surrounding it is convenient to the train station, but full of drug addicts

Leisure Friends

10/10

Exceptional

31 May 2025

Michelle

Stayed here while in Frankfurt and honestly, the hotel was fantastic. Super clean, incredibly comfortable, and everything worked just as it should. The bed felt like a cloud after a long day, and the place had a calm, cosy vibe that made it easy to relax.
Now, the location.. well, it’s not exactly the jewel of Frankfurt. Bit rough around the edges, and not somewhere you’d wander around late at night just for fun. But I knew that going in, so no surprises there, and it’s definitely not the hotel’s fault.
Once you’re inside, it’s a world away from what’s outside. Would stay again.

Self

10/10

Exceptional

30 May 2025

Susanne

It was a 3nights stay. Wie arrived from Canada

Partner

6/10

Pleasant

27 May 2025

Florian

Very friendly staff, the hotel is overall fine but the area is really terrible and walking there from the main station felt really dangerous.

Business Self

4/10

Poor

25 May 2025

Tao

People smoke cracks and shoot up heroin outside the hotel on the streets

Leisure Friends

10/10

Exceptional

25 May 2025

Manuel

Preis und Leistung passen super

Leisure Friends

10/10

Exceptional

24 May 2025

Frank

Lots of character. Fantastic restaurant next door. Area is fine

Leisure Family

6/10

Pleasant

20 May 2025

Garrick Van

The area is not for families it is great for business people or short stay

Leisure Partner

6/10

Pleasant

18 May 2025

Jason

Hotel room was okay; the breakfast was decent and staff friendly. However, the area around the hotel is not that safe as there are lots of people on drugs.

Business_and_leisure Family

8/10

Excellent

17 May 2025

Sukhminder

I was very impressed with staff at the breakfast buffet at the 7th floor, they all was extremely nice and very friendly, polite and respectful. Everyone who I had interaction was very nice.

Business Self

6/10

Pleasant

10 May 2025

Ewan

Nice hotel in a terrible place.

Leisure Partner

8/10

Excellent

05 May 2025

Marlon

Close to walking places

Leisure

8/10

Excellent

01 May 2025

ZHAO LIANG IVAN

Hotel stay was excellent and staff are friendly. Walking distance to central train station and nearby attractions. Just need to be careful at night, don't wander alone at night from 10pm to 6am as its near the red light district and nearby smokers of all kinds.

Leisure Self

6/10

Pleasant

21 Apr 2025

Waleska

The hotel was quite nice. It stood out amidst a terrible neighborhood. We knew the area was sketchy before staying there, because the convenience of just a few blocks from central station was too good to pass up.
Beware of this when booking if you are nervous about it.

Leisure Family

8/10

Excellent

19 Apr 2025

Debbie

The hotel was fine for an overnight stay. Staff was friendly. The area outside was not good.

Leisure

4/10

Poor

18 Apr 2025

Daniel

This property is not suitable for families based on the area it it in. Groups of drug dealers and takers operate along street the hotel is on and the 5 minutes walk to station was not comfortable at all.

Leisure Family_with_children

10/10

Exceptional

16 Apr 2025

Charlemise

The hotel itself is Amazing and
The staff are so nice , but the moment you step out you see all the homeless people and there’s a sex working area right there. Amazing hotel wrong location.

Business_and_leisure Partner

10/10

Exceptional

05 Apr 2025

SHEFI

Lovely hotel

Lovely hotel. Pleasant and courteous service
Location near central station.
Walking distance to city center.
Delicious breakfast...
A ginger shot in the morning made my day.

Partner

8/10

Excellent

29 Mar 2025

Cherrelle

Good location, right near the station for day trips outside of Frankfurt. Room was clean and modern and the shower was great 👍

Self

10/10

Exceptional

23 Mar 2025

Verified traveler

good

Good spot, slept well. Quaint, small but very fonctional. close to train station and many restaurants

Self

10/10

Exceptional

22 Mar 2025

curtis

Great stay! Bars and clubs close by was a lot of noise on the weekend but was easy to sleep through it. Breakfast was really good too. I would stay here again.

Business_and_leisure Self

6/10

Pleasant

23 Feb 2025

Igor

Good Price, Bad Service, Worse Neighborhood

If you’re paying around €80 per night, this hotel is fair enough—but brace yourself for a few quirks.

First, the neighborhood is… an experience. Think junkies on the streets and human “surprises” on the corners. Not exactly postcard material.

Check-in and check-out? A masterclass in inefficiency. They even downgraded our room by mistake, and we had to march back downstairs—armed with photographic evidence—just to get the premium room we actually booked.

Breakfast was basic at best, heavy on bread, cheese, and cold cuts. The scrambled eggs? Suspiciously synthetic, but if you insist, they’ll fry you a real sunny-side-up egg instead.

Bottom line: **good value

Friends_and_family Friends

8/10

Excellent

17 Feb 2025

Franciscus

Close to station. Nice hotel. Clean. Perfect bed. Sometimes a lot of junks in the streets near the station. But that's a problem of the town Frankfurt and not related to the hotel. Breakfast good.

Leisure Partner

10/10

Exceptional

08 Feb 2025

Guerlenns

This is my favorite hotel ever

Leisure Self

10/10

Exceptional

03 Feb 2025

Paul

Street by hotel dirty and with groups of down and out people. Made you feel unsafe.

Leisure Self

8/10

Excellent

11 Jan 2025

Sarah

Comfortable but location is disturbing

Hotel was great but the location did not feel safe after sunset. There was shady guys/men walking past as it is the direction to “red light area”. Foot path leading to hotel was also smelly with urine and during the day, you can see people smoking weed and some passed out on the side of the road.
Ok for couples without children.
Sadly not a place we would return to stay tho.

Partner

10/10

Exceptional

09 Jan 2025

Benjamin

Close to main train station about 10 minutes walk

Leisure Self

10/10

Exceptional

12 Dec 2024

edel

Staff were helpful and friendly

Leisure Family

8/10

Excellent

03 Dec 2024

ROBERT

Less than 5 min walk from train station
Best bet for lunch and dinner in this area is to eat at the train station. Room was small but comfortable. The 18 Euro hotel breakfast is worth it

Leisure Partner

6/10

Pleasant

01 Dec 2024

John

The hotel itself is fine. The staff are great. The room was a little small but clean and comfy. The area it is in is just awful. When you are confronted by people going number 2 in street right in front of the property, and the area is full of drug addicts using pipes, smashing bottles & ladies of the night. I did not feel at all safe in the area. And the smell. It is not natural.

Leisure Self

10/10

Exceptional

01 Dec 2024

Megan

Friendly staff who were very helpful as we didn’t know the area. The rooms were very clean and the bathroom was brilliant.

Leisure Friends

10/10

Exceptional

29 Nov 2024

Robert

Lovely hotel with great staff. Safe and well managed and quiet rooms. It is in a rough area but handy for the train station

Leisure Self

8/10

Excellent

28 Nov 2024

Verified traveler

L'hôtel est charmant et à distance de marche de la Foire. Une petite épicerie se trouve tout près ainsi que plusieurs restaurants. Francfort est toutefois marquée par d'importants problèmes d'itinérances et de consommations diverses. La fréquentation près de l'hôtel était parfois inquiétante, mais il y avait des interventions bienveillantes des policiers ou autres intervenants.

De l'hôtel, j'aime la tranquilité, la salle de déjeuner, le confort et le look \"jeunes voyages\" qui me convient, même si je voyage pour le travail.

Business

6/10

Pleasant

19 Nov 2024

Ashraf

Near transportation

Business Family

8/10

Excellent

18 Nov 2024

John

The location to the city.

Business Self

8/10

Excellent

06 Nov 2024

Bert

In general the hotel was nice, the room was a bit small, no closet and no space for 2 overseas travelers to even open the shuitcases, there was also no desk to work on computer, bathroom nice, no room asmmenties, no coffee machine etc.

Business

10/10

Exceptional

03 Nov 2024

Lauryn

Clean and conveniently located near the train station.

Business_and_leisure Partner

10/10

Exceptional

03 Nov 2024

Maha L Abdulaziz

Our stay was phenomenal, it is around a rough part of the city..but technically most hotels are these days anyway. Front staff was amazingly kind, Michael and the team were always very friendly and attentive to our needs. Rooms were a bit small, and it did not seem that they had queens only rather two twins put together, making it difficult to not fall into the middle. Otherwise, its a typical hotel not perfect but very comfortable and accommodating. We will be back again.

Leisure Partner

10/10

Exceptional

31 Oct 2024

John

It was really quiet

Leisure Self

4/10

Poor

29 Oct 2024

Binu

Lack of knowledge of receptionists.

Leisure Family

8/10

Excellent

15 Oct 2024

HYESEONG

Nice

8/10

Excellent

07 Oct 2024

LIOR

Area of the train station is not so nice

10/10

Exceptional

22 Sep 2024

Hai

Nice people and covalence to go anywhere

Leisure Family

8/10

Excellent

21 Sep 2024

Trudeau

The staff were very nice and the property inside was cleaned / acceptable.
The outside of the property was a bit untidy and a bit smelled of urine as you walked towards the Main Street.

Business_and_leisure Self

8/10

Excellent

09 Sep 2024

Verified traveler

It was a good hotel and a good stay, but I specially booked a queen bedroom and was assigned 2 separate double beds.
Other than that, the hotel and the room were as expected.

Self

4/10

Poor

05 Sep 2024

Riley

Area is surrounded by tweakers

Leisure Partner

10/10

Exceptional

25 Aug 2024

Jim

Beautiful modern hotel with upgraded rooms and bedding. Breakfast Buffett is excellent and service is outstanding. Area outside the hotel has issues with drug users and red light area down the street, but that is to be expected around a major train station. Police patrols the outside area on the hour all the time.

Leisure Family

10/10

Exceptional

17 Aug 2024

Aly

staffs are very friendly and nice

Business Family

10/10

Exceptional

15 Aug 2024

Igo

LOCATION -
Great staff.