Name: Hotel Lumière an der Messe
Address: Mainzer Landstrasse, 87-89, Frankfurt, 60329, DE

6/10

Pleasant

27 Jul 2026

Cory

Room was clean, but the lights didn’t work, bottom of tub was broken, just felt really old and in need of a refresh.

10/10

Exceptional

26 Jul 2026

Edward

Great value hotel close to Frankfurt central station. Good big room with ensuite bathroom. Kettle in the room. Amazingly quiet for the location.

10/10

Exceptional

20 Jul 2026

Seth

This was a very nice property! It was quiet, comfortable, and an easy walk to the main train station. Staff was very friendly and helpful. I recommend staying here!

Self

10/10

Exceptional

14 Jul 2026

LOUIS

Location..... Neighborhood has flaws but Hotel is priced right.

Self

10/10

Exceptional

12 Jul 2026

Samuel

Close to everything and clean

Partner

10/10

Exceptional

30 Jun 2026

Ernst

We were greeted warmly at the reception desk. The room was clean. Bed was comfortable. We stayed here because of the positive reviews and proximity to the train station and to the Opern Platz where we hoped to spend the evening. Unfortunately the weather was too hot to venture out, so we enjoyed the comforts of the hotel. Thank you!

Family

10/10

Exceptional

30 Jun 2026

Daniel

Great place to stay for us keep close to the train station to leave early the next day.

Family_with_children

4/10

Poor

27 Jun 2026

Hollie

The room was incredibly clean, the staff is wonderful, but the hotel is located in one of the most dangerous areas in all of Frankfurt. The hotel could benefit from Security or more diligence as there are people directly outside the door doing drugs and asking for money it feels very unsafe and honestly scary. There are homeless people using the bathroom immediately out the door and they follow you, and the hotel is located in the red light district so many of the people who use it are participating in those acts.

10/10

Exceptional

27 Jun 2026

Parth

The towel I got had a strand of hair from previous guest, but I got that replaced. The air conditioning works pretty well except it’s not the power fault but at least it works especially because of the heat wave.

Family

8/10

Excellent

25 Jun 2026

Dorothy

Beautiful hotel. Did not like that the shower had a glass wall so anyone from the bed area could see. There were two people staying yet only coffee packet available.

Friends_and_family Family

8/10

Excellent

19 Jun 2026

Cheryl Nogal

It was fine for a one night stay. Close to food and shops. Room was clean for the most part, but the mirrors and glass/shower were not spotless: fingerprints and dusty. Better suited for a couple since the bathroom has no door and the shower is all glass and in the middle of the room.

Partner

8/10

Excellent

16 Jun 2026

Manfred

Clean room, no noise close to Main station

Self

10/10

Exceptional

14 Jun 2026

Alina

This is about 5 mins from Central Station. 2 mins from the hotel there are trams that take you to Marienplatz (tram 19) and other tourist places. There are at least 2 supermarkets/ groceries within 5 mins: Lidl and REWE. You can get water, beer, wine, produce, bread, croissants, ham, etc. The breakfast is amazing: eggs, cheeses, salami, ham, veggies, fruit, all kinds of breads and rolls. They are very helpful with the luggage storage. We checked out, went to Dachau and 6 hrs later we came back for our luggage. The only minus is the construction zone across, there is a lot of building in that neighborhood

Family

6/10

Pleasant

10 Jun 2026

Djelloul

Staff

Self

10/10

Exceptional

05 Jun 2026

Jacob

Again, one of multiple times that I’ve stayed here with wonderful staff and with all the amenities working each time. They’re kind quick and happy to help with anything. Close to the train station is a pro for traveling and is less than 20 minutes by S Bahn to the Flughafen.

Self

8/10

Excellent

03 Jun 2026

Darrel

The AC went out for 2 of our 4 days, which during the heat wave made it difficult to sleep, but fortunately it got fixed for our last day. Breakfast was very good. The staff were helpful and professional. The hotel is a super convenient location and quite for being at such a busy intersection.

Business

10/10

Exceptional

29 May 2026

Amanuel

It’s great for me

10/10

Exceptional

27 May 2026

Ana Maria

Had an impromptu trip to Frankfurt and needed to stay close to Messe - hotel has excellent location. Staff is very courteous and attentive to needs. I asked if a change in room would be possible and the staff was very accommodating; KUDDOS to them, The beds are very comfortable. Housekeeping in rooms impecable! Elevator lobby and public WCs could use a bit more care in terms. overall experience very satisfactory. would stay again.

Self

10/10

Exceptional

26 May 2026

Amanuel

Amazing

Family_with_children

6/10

Pleasant

24 May 2026

Kristen

We had to be relocated as our room had a pervasive chemical smell. The staff was in agreement and very responsive. Replaced room was very good. The area around the station had obvious substance use activity so walk fast

Family

10/10

Exceptional

21 May 2026

Mark

Clean and functional for a boys trip away, no complaints

Friends_and_family Family

8/10

Excellent

19 May 2026

Robson

Room was clean

Friends

8/10

Excellent

15 May 2026

Debbie

Room good and secure. Bed Excellent and shower. Breakfast good. Strange things like the electric not working unless the key in is a bit of a pain because you can’t charge phone while out of the room other than that it was good. Local area is a bit sketchy but expected - hotel area clean and no hassle no one hanging around. I’d book this place again.

Self

2/10

Poor

06 May 2026

Fru

Unacceptable stay.
Bed bugs in the room and cockroaches spotted during the night. Unable to sleep and reported immediately, but no alternative room was available, leaving me stuck in those conditions at 2am.
Cleanliness is extremely poor and clearly not being managed to a basic standard.
The surrounding area also feels unsafe with visible street disorder and anti-social behaviour, which significantly impacts the stay.
Would not return and cannot recommend this property.

Business Self

10/10

Exceptional

06 May 2026

Coll

Everything good. Good hospitality.

10/10

Exceptional

05 May 2026

Renato

Very near Frankfurt main station. The room is very clean. I will come back and recommend this hotel.

Self

10/10

Exceptional

26 Apr 2026

Arie

Clean rooms , nice breakfast. Parking

Self

10/10

Exceptional

26 Apr 2026

Sher

The reception team is great

6/10

Pleasant

22 Apr 2026

Marc

The hotel is dated and clean but worn. Room cleaning is okay - clean towels and vacuuming each day - but nothing else. Front desk service is okay but not real friendly. Overall, it doesn’t match the rating given by the hotels.com website.

Partner

10/10

Exceptional

18 Apr 2026

Claire

Room was clean, staff were pleasant, and the area around the hotel was totally fine! Nice and close to the train station

Partner

8/10

Excellent

13 Apr 2026

Silke

Very convenient

6/10

Pleasant

11 Apr 2026

Nyanna

The electricity was limited in the room, and the breakfast was not that enjoying.

Self

10/10

Exceptional

09 Apr 2026

Bruce

66

Business

8/10

Excellent

30 Mar 2026

katie

Clean rooms, staff was friendly and kind.
The shower had amazing water pressure.
Wasn't impressed with the breakfast for the price.

Partner

10/10

Exceptional

11 Mar 2026

Peter Joachim

I will come back to the hotel soon.

6/10

Pleasant

09 Mar 2026

Aleksandra

The area is not safe and we had the feeling that anyone can enter the hotel and go straight into the elevator. The room was ok, not completely clean, but ok. Be aware that the shower cabin is transparent and not part of the toilet, especially if you are traveling with children for example. The only good thing is that the place is centrally located and close to the fair, otherwise you can probably find a better place to stay in the city

8/10

Excellent

06 Mar 2026

tungalag

The best and most comfortable hotel . Thank you for the friendly and helpful staff

Partner

10/10

Exceptional

01 Mar 2026

dahlia

The staffs are friendly and very helpful. The room is spotless. its location is very strategic. Will definitely stay in this hotel if I ever go back to Frankfurt

Family_with_children

10/10

Exceptional

01 Mar 2026

Aman

Very close to Station.
Kebap restaurant is nearby.
Rooms are clean.
Staff very helpful.

Partner

6/10

Pleasant

28 Feb 2026

Nancy

Just okay. Good value for the price. Lots of steps to the front door. TV is listed as having 2 English language stations, but alas no, and they haven't changed the TV directory in the room. Convenient to the train station but the neighborhood is gritty.

Self

10/10

Exceptional

23 Feb 2026

Chase

Good spot gets the job done. Nice staff. Decent little Thai restaurant in lobby as well.

10/10

Exceptional

18 Feb 2026

Kevin

Fantastic for the price

Self

4/10

Poor

18 Feb 2026

DOMINIC

Room was rather dirty

Self

8/10

Excellent

05 Feb 2026

Sarah

Yes, my bedroom was spotless and the staff were very helpful, polite, and yesssssss courteous.
My bedroom was really cold, the moment I reported to reception desk Ahmed 'immediately' got unto it and sorted it.
The breakfast was fine with good range of choices , the 2 ladies would go from table to table to ask anyone needed anything else.

10/10

Exceptional

04 Feb 2026

Zuhaira

great stay

10/10

Exceptional

03 Feb 2026

Edward

Hotel was very nice. Was very pleased to be able to check in earlier than advised. Location is superb. Only minor gripe was that the lighting in the room was somewhat dim.

6/10

Pleasant

31 Jan 2026

Lisseth

The staircase had a funny smell

Self

10/10

Exceptional

30 Jan 2026

Abdirahman

Good

10/10

Exceptional

21 Jan 2026

Megan

I stayed here for one night unexpectedly after my travel itinerary changed. I had not planned on being in Frankfurt and I am happy I chose this hotel. When I checked in I was exhausted and realized I didn’t have the correct adaptor plug. The front desk guy from Syria helped me find one and offered to charge my phone while I unpacked and showered since everything was closed. They offered me water and coffee as well. The room wasn’t luxurious but was clean, had plenty of towels and great water pressure. The bed was also big and decently comfortable. The next day when checking out I had left my wallet at the front desk and walked to the train station only to have the lovely man from the front desk contact me on WhatsApp and walk it to the train station so I didn’t not have to walk back with my luggage. Overall I really recommend this hotel as it was priced well, clean, had amazing staff and was close to walk downtown and to the main train station that connects to the airport.

Leisure Self

10/10

Exceptional

18 Jan 2026

Santana

Very nice room.

8/10

Excellent

13 Dec 2025

Riddhesh

Good staff and amenities, breakfast buffet was excellent

8/10

Excellent

11 Dec 2025

Katherine

Room is in good size but glasses on bedside tables and bathroom glasses are very dusty. Otherwise, we had a good stay.

Partner

8/10

Excellent

09 Dec 2025

Andrew

Couldnt fault the hotel or staff, who where more than happy to allow an early check in for myself at no extra cost due to my early flight and last minute travel arrangements. The room was all i could ask for...modern, private, clean, quiet and spacious...just what i needed for my stay...special shout out to to the gent who sorted my early check in, he was a credit to the team

Leisure Self

10/10

Exceptional

03 Dec 2025

Oliver

Very clean room, super powerful shower and 5 minute walk from the central train station. Reception very kind and allowed me to check in 2 hours early free of charge. Close to cafes and bars too.

Self

6/10

Pleasant

30 Nov 2025

Deborah

Average

Friends_and_family Family

2/10

Poor

24 Nov 2025

Nicholas

The room was loud. All night there were sounds of people coming to and from the restaurant. The room was also below the first floor so there was footsteps all night. The carpet was dirty. Some of the lights did not work. In the morning the room smelled like the restaurant at about 6:00

Business

8/10

Excellent

16 Nov 2025

Shane

Room was ok, comfortable and quiet

Business

10/10

Exceptional

13 Nov 2025

Srikannpiran

Room clean best staff good

Business Partner

10/10

Exceptional

10 Nov 2025

John

Cannot fault this hotel.

Leisure Self

8/10

Excellent

10 Nov 2025

Sunil

Very courteous staff. Affordable pricing. Easy access.

Self

6/10

Pleasant

01 Nov 2025

Rajesh

Room lights were not enough

Business

8/10

Excellent

30 Oct 2025

Gregory

Hotel located 3 blocks from Frankfurt Hbf. Area around main train station is the seedy redlight district, so be warned. Hotel staff are very pleasant + helpful. Breakfast buffet choice was basic, but served by friendly staff. Stayed there because it was close to Hbf + U-/S-Bahn lines.

Leisure Self

6/10

Pleasant

27 Oct 2025

Nirman

In an area full of drug addicts and homeless people. Scared to come back to the hotel at any time.

Self

10/10

Exceptional

24 Oct 2025

Ryan

Excellent breakfast options...

Leisure Self

6/10

Pleasant

22 Oct 2025

Adrian

There was what looked to be a homeless shelter near by, with people sat outside, some sleeping there - for someone traveling along, not ideal or feeling safe, but all way generally OK, hotel had staff close by.

Business

6/10

Pleasant

06 Oct 2025

Shanaz

The only positive about this hotel
The staff were helpful and friendly
The rooms were clean and nice
The surrounding area was not safe
And the parking was very limited

Leisure Friends

8/10

Excellent

26 Sep 2025

Steven

Nice Place , Great for the Price but close to Hbf ( Shady Characters all over)

2/10

Poor

07 Sep 2025

Doug

The staff was pleasent over all. The problem with this hotel is we book the room for 3 people, and were taken back when we entered the room to find the toilet was behind closed door but the rest of the bathroom(sink and shower) is all glass so absolutely no privacy. It is ok if you are a couple but if you have someone else with you or kids it is unacceptable.

In our booking with them they k ew there was3 guests, but only received 2 sets of towels, 2 glasses and mugs, not very professional, then to make matters worse our private patio, has cigarette but on the floor, and table. If you are looking for a hotel, look some else.

Leisure Family

6/10

Pleasant

05 Sep 2025

Verified traveler

A decent hotel with the need of some maintence

The room is spacious and mostly clean except I found some old blood stain on bedsheet when I woke up in the morning. And I reported it to hotel staffer, he came to my room and saw it himself and that night we got a clean sheet. However we also told them two lamps in our room were broken, they promised to fix them the second day, but two broken lamps remained unfixed when we checked out.

Partner

10/10

Exceptional

03 Sep 2025

Yun Sheung

Helpful staff, only a few mins walk from Frankfurt main train station, recommend

Leisure Self

10/10

Exceptional

02 Sep 2025

Jacob

Excellent stay. Friendly service.

6/10

Pleasant

27 Aug 2025

Wai Ki

I stayed in a room underground with a terrace; someone threw a diaper onto it. It is terrible.

Leisure Self

10/10

Exceptional

21 Aug 2025

Cynthia Francena

I loved Shapti (sp) he was kind and professional at all times.
Anna my housekeeper did an outstanding job. Every day it felt like it was my first day in the room. Bed was made.up very nicely. Sheets extremely clean!
Very close to the Frankfurt Main Train Station!
I took a day trip to Vienna Austria from this station.
It also is a stop for the Hop on/Off tour bus.

Leisure Self

10/10

Exceptional

21 Aug 2025

Joe

The hotel was very nice. The Thai restaurant in the lobby was very good.
The vagrants outside didnt bother me too much since the whole area is filled with these unfortunate souls . Check in was easily done in person by the friendly desk agent.
I would ask that guests are insruced how to utilize thier room key to activate the power outlets and some of the lighting in the room....I had to charge my phone in the hallway amd the housekeeper showed me the operation....simple but if you dont know you dont know!
Very nice hotel...I would stay there again in the future.

Business_and_leisure Self

4/10

Poor

17 Aug 2025

Jennifer

Sketchy location and dirty rooms

Very dirty rooms, the only thing clean are the sheets. It seems as if they do not clean any upholstery as there were brown and white stains all over the curtains, floors, and bed frames. Bathroom smelled of urine, and you could see greasy hand prints all over the furniture. The fridge did not work at all, AC was very poor. Extremely loud outside the window due to the train and traffic. Its also a very unsafe feeling area if you are a female by yourself. The employees were nice, but that was the only redeeming quality. They majorly need to improve their room service standards. It was also advertised that there were laundry services for guests on site, but that is incorrect. I wont be booking this hotel again.

Friends_and_family Family

10/10

Exceptional

10 Aug 2025

Roman

Thanks

Leisure Family

8/10

Excellent

10 Aug 2025

Debbie

Comfortable

Really nice place to stay if traveling with large groups.

Friends_and_family Family

2/10

Poor

10 Aug 2025

Elias

I would like to inform you that I stayed at the hotel for only one night, despite having paid for four nights. I decided to check out early because I did not feel safe in the area there were people who appeared to be intoxicated or engaging in questionable behavior right outside the hotel entrance at 3 meters far.

Additionally, the room was not as clean as expected, and I even saw a cockroach inside. For these reasons, I preferred to forfeit the remaining nights and move to another hotel in a safer area.

Leisure Self

6/10

Pleasant

09 Aug 2025

David

The room was clean and completely updated and good value.. The area and location is very sketchy but just across the road from the business area and a couple nice coffee shops very close… Last resort I would stay again…

Leisure Partner

10/10

Exceptional

05 Aug 2025

Jacob

Overall, great, no problems checking in as well cleaned and maintained room. Bed was nice too.

Leisure Self

8/10

Excellent

30 Jul 2025

William

This place was very convenient for the couple of stays there on our trip. The room was pretty decent except for the fact that our bathroom has a clear glass wall which wasn't great seeing as I was on holiday with my daughter! The shower cubicle was more like a display cabinet. I went and sat in the lobby so that my daughter could have some privacy and vice versa. The second room we had at the end of the holiday was somewhat more private but still not a bathroom with a door. At least the toilet had a door in both rooms.
The receptionist did change our reservation to a twin room upon request which was great.
I've stayed in some rough areas of Queens (NYC) so I'm okay with things being a bit run down around a hotel. But I wouldn't recommend this place if you are a bit nervous, at night. There are lots of dope smoking homeless people around the station. But, if you're okay with that, I would recommend this hotel. The beds were comfortable and there was a kettle and fridge. The shampoo in the shower was empty, which I found out mid shower.
We would have had breafast, but 44 euros for the two of us per night was unacceptable. We found a great bakery next door which was great value and served nice breakfast and coffee.

Leisure Family

6/10

Pleasant

30 Jul 2025

Fredrick

The property is just okay with dated rooms. Even though the room seemed clean it just doesn’t appear clean due to it being dated and the condition of the carpet. Close to the train and ok for only spending the one night.

8/10

Excellent

27 Jul 2025

Dawn

Hotel was very close to the train station. The neighborhood had some undesirable elements. It seemed pretty safe during the day but wouldn’t want to be out late at night. We had 5 in our party with adult children so were a bigger group to help deter any unwanted activity. Really great Thai place a block away from the hotel.

8/10

Excellent

25 Jul 2025

Marc

Location is great. Just some seedy people that seem to sleep out front on the road.hotel was clean and quiet and comfortable. All the hotels/ streets near the station have drug dealers and users

10/10

Exceptional

23 Jul 2025

Dragica

Close to downtown and Hbf

Leisure Family

8/10

Excellent

21 Jul 2025

Maan

Cooler is not working , telephone the same ,
Not clean after first night.

Leisure Family

8/10

Excellent

21 Jul 2025

HWEI KEN

Everything is good except the lighting is not enough so the room looks very dark.

Leisure Self

8/10

Excellent

16 Jul 2025

valerie

My room was on the lowest level, but I slept very well. It was quieter than I expected because it was close to the train station. The stairs to get to the checking in desk was too much with heavy bags and no one assisted. The staff was ok, not overly welcoming but not rude.

Business Self

10/10

Exceptional

13 Jul 2025

Henok

The place is great for its price
Shafi and murtaza were great i don’t know if i spelled their name correct and also the night shift guy..
Cleaning service was great..
They gave a room and AC wasn’t that great and they fixed the issue right away and gave me a better room.
Location is very good center of Frankfurt anything you need is near by food/malls etc
The only thing is a bit annoying outside the hotel are some homeless people who are blocking the walking way but other than that Its one of the great places in Frankfurt now and i come to Frankfurt every year
I would definitely come again
Thank you team Hotel Lumière

Business_and_leisure Partner

10/10

Exceptional

12 Jul 2025

Verified traveler

Excellent stay at the hotel, the room had a fridge and kettle.
The only downfall is the surrounding streets, lots of people on drugs around central station and hotel area during the day.

Partner

6/10

Pleasant

02 Jul 2025

richie

Room was about right for the price, but the rest of the building was very dirty.
I left a day early, which was a Friday night and they would do anything to recapture my last night cost.

Business Self

8/10

Excellent

18 Jun 2025

Gloria

Area is not nice at all

Partner

2/10

Poor

06 Jun 2025

M

We booked breakfast, but on arrival we were told that we had to pay an extra 40 euros per night, as hotels.com/expedia had made an error. They did not contact us in advance, and there us no way for us to contact hotels.com, as it's all AI chat or irrelevant 'resources'. I sent an email but have had no response.They are not there to support. Very disappointed with the hotel and extremely disappointed with hotels.com.

Partner

6/10

Pleasant

06 Jun 2025

Camilla

Corridors dirty, breakfast area dark and uninviting. Room ok. Walk from the station short, but very unpleasant.

Business

10/10

Exceptional

01 Jul 2021

Verified traveler

Breakfast was fantastic.
Rooms are on the small site.
Location good, but too many sketchy people around the train station.
Staff very helpful. Providing vouchers for public transport.

Leisure Partner

8/10

Excellent

12 Feb 2020

chris

Good location , very helpful and friendly staff

Stayed here ...again ..when visiting Messe trade fair , only a 5-10 minute walk to get there and easy to walk the opposite direction into town . The breakfast is more than sufficient and included in the room price . Bar staff in the evening were very helpful and efficient even when very busy ...bed was really comfortable and they do have a kettle in the room, even though not on the list of room amenities ...will be back

Business

8/10

Excellent

13 Jan 2020

Verified traveler

close to fair. Central. Clean and efficient. friendly staff.

Business Self

10/10

Exceptional

09 Jan 2020

Scott

Perfect location, excellent room and staff! Will always stay here.