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Mercure Hotel Kaiserhof Frankfurt City Center
Frankfurt · Germany
Kaiserstr 62 Hessen, 62View location
8.0/10Excellent1,002 Reviews
Cleanliness8.4/10 8.4
Service8.4/10 8.4
Comfort8.0/10 8.0
Condition8.0/10 8.0
Location9.0/10 9.0
Neighborhood7.6/10 7.6
Amenities8.2/10 8.2
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Mercure Hotel Kaiserhof Frankfurt City Center
Completely renovated since the beginning of 2018, the hotel is centrally located by the main station and has 8 meeting rooms and 106 fully air-conditioned rooms.
From here you can easily reach many important points in the city on foot, such as Messe Frankfurt, the banking district, Zeil shopping promenade, Imperial Cathedral, Alte Oper and the riverside museums.
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A stay at Mercure Hotel Kaiserhof Frankfurt City Center places you in the heart of Frankfurt, within a 15-minute walk of Frankfurt Christmas Market and Alte Oper. This luxury hotel is 0.7 mi (1.2 km) from Römerberg and 0.8 mi (1.2 km) from Frankfurt Trade Fair.
Make yourself at home in one of the 106 guestrooms featuring tablet computers and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Frankfurt? This hotel has 3229 square feet (300 square meters) of space consisting of conference space and 8 meeting rooms.
Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
3:00 AM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Parking height restrictions apply
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.00 per person, per night
We have included all charges provided to us by the property.
-
You need to know
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Property Registration Number DE277083211
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately EUR 23 per person
- Self parking fee: EUR 22 per day
- Rollaway bed fee: EUR 25 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
German
Arabic
English
Italian
Farsi
Turkish
Spanish
Nearby attractions
Kaiserstrasse
0.1 km / 0.1 mi
Financial District
0.1 km / 0.1 mi
Museumsufer
0.4 km / 0.3 mi
Eurotower
0.5 km / 0.3 mi
Frankfurt Opera House
0.7 km / 0.4 mi
Nizza
0.7 km / 0.4 mi
Commerzbank Tower
0.7 km / 0.5 mi
Staedel Museum
0.8 km / 0.5 mi
Main Tower
0.8 km / 0.5 mi
Goethestrasse
0.9 km / 0.6 mi
Goethe Home and Museum
1 km / 0.6 mi
Hauptwache
1 km / 0.6 mi
Deutsche Bank Twin Towers
1 km / 0.6 mi
Grosse Bockenheimer Strasse
1.1 km / 0.7 mi
St. Paul's Church
1.1 km / 0.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1957
- Year of most recent renovation: 2006
- Total number of rooms: 106
- Number of floors (main building): 7
- Single rooms: 9
- Double rooms: 59
- Junior suites: 2
- Suites: 3
- Apartments: 2
- Family rooms: 2
- hotel
- American Express
Show 50 more facilities & services
- EC
- JCB
- MasterCard
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fiExtra charge
- Car hireExtra charge
- Room service
- Laundry service
- Medical service
- Multilingual staff
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilitiesExtra charge
- Lift access
- Shop
- Concierge
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- Café
- BarExtra charge
- Restaurant
- Non-smoking area
- Smoking area
- Air conditioning in Restaurant
- Conference room
- Meeting room: 8
- Photocopier
- Business centre
- Audio-visual equipment rentalExtra charge
- Fax
- TV lounge
- Breakfast buffet
- Non-smoking establishmentExtra charge
- Single-Use Plastic Free
- FitnessExtra charge
- Mini golfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Hotel Kaiserhof Frankfurt City Center
DOUBLE SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Hotel Kaiserhof Frankfurt City Center
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Hotel Kaiserhof Frankfurt City Center
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Hotel Kaiserhof Frankfurt City Center
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 28 m²SUI.ST
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable heating
- Radio
- Hairdryer
- Bathtub
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Hotel Kaiserhof Frankfurt City Center
SUITE STANDARD
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Room amenities
- Individually adjustable heating
- Radio
- Hairdryer
- Bathtub
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIORSUITE • SUPERIORSUI.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Hotel Kaiserhof Frankfurt City Center
SUITE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Hotel Kaiserhof Frankfurt City Center
Double or Twin CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: DBT.C2-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathtub
- Individually adjustable heating
- Radio
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Hotel Kaiserhof Frankfurt City Center
DOUBLE STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Bathtub
- Individually adjustable heating
- Radio
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room PREMIUMRoom • PREMIUMROO.PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Hotel Kaiserhof Frankfurt City Center
Room PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Hotel Kaiserhof Frankfurt City Center
DOUBLE SINGLE USE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DUS.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Hotel Kaiserhof Frankfurt City Center
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 20 m²TWN.ST
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathtub
- Hairdryer
- Radio
- Individually adjustable heating
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Hotel Kaiserhof Frankfurt City Center
TWIN STANDARD
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Room amenities
- Bathtub
- Hairdryer
- Radio
- Individually adjustable heating
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Hotel Kaiserhof Frankfurt City Center
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIORTWN.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Hotel Kaiserhof Frankfurt City Center
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Hotel Kaiserhof Frankfurt City Center
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Hotel Kaiserhof Frankfurt City Center
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE SUPERIORSINGLE • SUPERIORSGL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Hotel Kaiserhof Frankfurt City Center
SINGLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SGL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Hotel Kaiserhof Frankfurt City Center
Double or Twin TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Hotel Kaiserhof Frankfurt City Center
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room INNERRoom • INNERROO.IN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- INNER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Hotel Kaiserhof Frankfurt City Center
Room INNER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- INNER
Adult and child limits apply within the room's total guest limit.
Room code: ROO.IN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN PREMIUMTWIN • PREMIUM • 1 Bedroom • 28 m²TWN.PI
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable heating
- Radio
- Hairdryer
- Bathtub
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Hotel Kaiserhof Frankfurt City Center
TWIN PREMIUM
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: TWN.PI
Room amenities
- Individually adjustable heating
- Radio
- Hairdryer
- Bathtub
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB-SU
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-
Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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Double or Twin SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU
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-
DOUBLE POOL VIEW TWO DOUBLE BEDSDOUBLE • POOL VIEW TWO DOUBLE BEDSDBL.2D-VP
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- POOL VIEW TWO DOUBLE BEDS
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DOUBLE POOL VIEW TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- POOL VIEW TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-VP
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-
Room STANDARDRoom • STANDARDROO.ST
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
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Check availabilityMercure Hotel Kaiserhof Frankfurt City Center
Room STANDARD
Room photos
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
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-
DOUBLE INNERDOUBLE • INNERDBL.IN
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- INNER
Adult and child limits apply within the room's total guest limit.
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Check availabilityMercure Hotel Kaiserhof Frankfurt City Center
DOUBLE INNER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- INNER
Adult and child limits apply within the room's total guest limit.
Room code: DBL.IN
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-
SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
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Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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Check availabilityMercure Hotel Kaiserhof Frankfurt City Center
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 20 m²DBL.SU
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathtub
- Hairdryer
- Radio
- Individually adjustable heating
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Hotel Kaiserhof Frankfurt City Center
DOUBLE SUPERIOR
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Room amenities
- Bathtub
- Hairdryer
- Radio
- Individually adjustable heating
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 20 m²TWN.SU
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable heating
- Radio
- Hairdryer
- Bathtub
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Hotel Kaiserhof Frankfurt City Center
TWIN SUPERIOR
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Room amenities
- Individually adjustable heating
- Radio
- Hairdryer
- Bathtub
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Hotel Kaiserhof Frankfurt City Center
Double or Twin CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: DBT.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Hotel Kaiserhof Frankfurt City Center
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Hotel Kaiserhof Frankfurt City Center
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Mercure Hotel Kaiserhof Frankfurt City Center
100
reviews shown
Donaldo
Super buenas instalaciones, servicio, personal, desayuno, ubicación 100% recomendado 👌
Rob
The hotel was fine in itself, except hallways and bar were extremely hot. Room air-conditioning was OK though. The issue with the hotel is location. The amount of drug addicts and homeless was unbelievable. You walk out the front door and they are everywhere. Literally injecting themselves outside the hotel and throwing up etc. I would not call the area safe at all and would actively warn against staying in that area. I was travelling with work and had colleagues wirh me and we had to ensure we got Ubers from right outside and waited inside until they arrived. I would certainly not stay in that area on your own. Having travelled extensively around the world, this was the worst place I have ever seen. The whole area is absolutely disgusting.
Martin
Always a comfortable & convenient stay with clean room. An absolute pleasure to have good air conditioning during the June heat wave! Hotel staff extremely helpful & friendly. Will certainly stay again when next visiting.
James
Hotel is very well located if you need to take the train to the airport. Room is nicely laid out with any amenities you’d expect, albeit a bit cramped as one might find in a major city centre.
Staff was watching videos on his phone in the back room for 5 minutes as I waited for someone to come and check me in. I’d ring a bell but there was none.
A/C made intermittent noises throughout the night which made it hard to sleep deeply. Also the cabinet blocked the A/C from the bed; unless you were standing directly beneath it you did not feel cool.
With that said, it was a well-equipped, central hotel that offered good value for the price I paid.
Staff was watching videos on his phone in the back room for 5 minutes as I waited for someone to come and check me in. I’d ring a bell but there was none.
A/C made intermittent noises throughout the night which made it hard to sleep deeply. Also the cabinet blocked the A/C from the bed; unless you were standing directly beneath it you did not feel cool.
With that said, it was a well-equipped, central hotel that offered good value for the price I paid.
Roxanne
Localisation à 500m de la gare, +++terrasses et commerces, proximité du centre-ville, fleuve et quartier historique, fabuleux!!!
William
Convenient location near the Hauptbahnhof. Helpful staff. Clean room.
Irene
Upon arrival front desk staff (male) wasn’t friendly. Room wasn’t clean, stepped on broken pieces of glass, fortunately didnt have any cuts. Shower gel was also not filled up & had to call front desk to replenish. Towel also not changed & had to again call them. Overall experience wasn’t that great. Except within walking distance to main train station.
Brent
The hotel was alright, small rooms, kinda clean, and the neighbourhood was terrible and sketchy. I would recommend staying elsewhere for the price - pay for an uber to go somewhere better.
Kevin
No soap in the bathroom after I was in the shower.
The batteries of the remote for the air conditioner were dead…so I slept with the windows opened. The guy at the bar was very nice. We were two people in the room, but only one key. Breakfast was a bit higher on the price. At night not very safe to go for a walk.
The batteries of the remote for the air conditioner were dead…so I slept with the windows opened. The guy at the bar was very nice. We were two people in the room, but only one key. Breakfast was a bit higher on the price. At night not very safe to go for a walk.
Eyob
I have stayed at this hotel several times over the past few years and have always had positive experiences—until this visit. Unfortunately, a staff member named Omar made my entire stay extremely uncomfortable. He barely speaks English, was consistently rude, showed no understanding of customer service, and crossed personal boundaries in a way that felt intrusive and inappropriate. This was especially disappointing because the rest of the staff were kind, friendly, and professional as always. One individual should not be allowed to ruin an otherwise good hotel experience. I hope management takes this seriously, as this stay was a nightmare solely because of him.
Shore
I have stayed at this hotel several times over the past few years and have always had positive experiences—until this visit. Unfortunately, a staff member named Omar made my entire stay extremely uncomfortable. He barely speaks English, was consistently rude, showed no understanding of customer service, and crossed personal boundaries in a way that felt intrusive and inappropriate. This was especially disappointing because the rest of the staff were kind, friendly, and professional as always. One individual should not be allowed to ruin an otherwise good hotel experience. I hope management takes this seriously, as this stay was a nightmare solely because of him.
Eyob
I have stayed at this hotel several times over the past few years and have always had positive experiences—until this visit. Unfortunately, a staff member named Omar made my entire stay extremely uncomfortable. He barely speaks English, was consistently rude, showed no understanding of customer service, and crossed personal boundaries in a way that felt intrusive and inappropriate. This was especially disappointing because the rest of the staff were kind, friendly, and professional as always. One individual should not be allowed to ruin an otherwise good hotel experience. I hope management takes this seriously, as this stay was a nightmare solely because of him.
Richard
Out dated, dirty
Brittany
Before we even booked the hotel, I had reached out to the front desk. They were quick to answer, friendly and helpful. Upon arrival, we were delighted to find out that one of the two of our rooms was ready early so we were able to check in and clean up which was wonderful after our 12 hour flight. The location was perfect from the train station and access to the trams. Very highly recommend.
Kurt
Nice hotel but the location lets it down
Gordon
Great experience
Grant
Clean and tidy hotel with good service.
Ronald
Clean, big rooms.
howard
Yes
David
Convenient to train station although area little dodgy at night...near red-light district? Hotel allowed easy check in. Spacious room. Excellent breakfast.
Wanda
Nearby main train station conveniently
Melissa Jane
Hotel was in an excellent location, easy walk from the train station and to the city centre. The street felt safer than other streets nearby so would stay in this area on this street again!
The hotel itself had a lovely reception and bar area and helpful and friendly staff.
The downside of this hotel was the room. Although very clean, the room was significantly smaller than what I thought I was getting from the images, it was hard to move around the bed and I am a petite woman! If you were larger you would struggle to get through the gap between the bed and the unnecessarily large chair. My partner and I compared the room to an old storage cupboard that the hotel thought they could use to make a room and get some extra money, we even questioned if it was meant to be used as a space for staff to stay!
There was a lot of noise from the hallway as late as 11.30pm and starting about 7am so sleep was difficult - lots of banging doors and hoovering and other noises! Understand things need cleaning but being at the end of a hallway we didn’t expect this much noise!
There was a lack of light in the room from the ceiling light and window.
Room could do with a mirror by the desk to give it a use.
The bed was broken and almost folded in half and made a lot of noise when you sat on it let alone laid - in hindsight we should’ve asked for a different room but we were only there 2 nights and it was late on night 1 when we realised so didn’t seem worth it - Our own fault really!
The hotel itself had a lovely reception and bar area and helpful and friendly staff.
The downside of this hotel was the room. Although very clean, the room was significantly smaller than what I thought I was getting from the images, it was hard to move around the bed and I am a petite woman! If you were larger you would struggle to get through the gap between the bed and the unnecessarily large chair. My partner and I compared the room to an old storage cupboard that the hotel thought they could use to make a room and get some extra money, we even questioned if it was meant to be used as a space for staff to stay!
There was a lot of noise from the hallway as late as 11.30pm and starting about 7am so sleep was difficult - lots of banging doors and hoovering and other noises! Understand things need cleaning but being at the end of a hallway we didn’t expect this much noise!
There was a lack of light in the room from the ceiling light and window.
Room could do with a mirror by the desk to give it a use.
The bed was broken and almost folded in half and made a lot of noise when you sat on it let alone laid - in hindsight we should’ve asked for a different room but we were only there 2 nights and it was late on night 1 when we realised so didn’t seem worth it - Our own fault really!
Gordon
Great service, perfect location
Chamanthi
Good location, reasonably spacious room and bathroom. Good value
Moises
Very convenient location to Central Station. Great access to Messe from here. Walking distance to touristic areas like Alte Oper or Zeil. Great staff and rooms are very good comparing with European standards. Located next to a sex shop, many beggars and junkies in the area, specially at night. Not so nice, but somehow in Europe doesn't feel specially unsafe.
SAVIO
The body wash in my bathroom wasn’t replenished, causing me to call twice and wait 25 / 20 minutes while someone cape upstairs with another bottle.
Robert
Ugg
Gordon
Good location
Kim Chin
Poor bath design. As room is small, can do without the sofa to free up the space. Should have adjustable office chair to enable it to move inward, again, this help to free up the room space.
Paula
Accessible
Gordon
Good trip
Albert
Hotel is lovely but the bar was not open during our time there so couldn’t give any comment
The area around the hotel is not great.. if you’re a single traveler I would be very aware of your surroundings
The area around the hotel is not great.. if you’re a single traveler I would be very aware of your surroundings
Andrei
The hotel is ok but the area especially after done, seems unsafe full of homeless, prostitutes, wired people making you feel unsafe and unwelcome though no one did anything to us.
Mark
Pros- Lovely, clean hotel, close to the train station.
Neg- Very close to red light district with local area run down and dirty.
Neg- Very close to red light district with local area run down and dirty.
David
The TV dod not work and once during the night it came on and woukd not shut off. Told front desk but nonone was around to fix it. The bedsxwere clean but super narrow. Exceptionally tiny room.
Patrick
Near the main train station. Lots of homelessness and streets dirty. Hotel next to adult shop.
Robert
Tt
Carmen
I love the location of the hotel. Lots of places to try and drink. Underground train were close by and security of the room mase me feel safe.
Tayfun
Location is fantastic
Paul
The Mercure Hotel kaiserhof was a very convenient hotel very close to the main train station in Frankfurt. It was modern clean with very polite helpful staff. Unfortunately the surrounding streets left a lot to be desired.
MOISES
Nice Hotel in the center of Frankfurt. Clean and convenient to all type of transportation. Frankfurt is a beautiful city with the great history, and easy to enjoy all their attractions.
Abraham
For the love of G, they need to communicate within themselves. Next day trying catch some sleep before check out and i was woken up like 5 times by both maintenance and housekeeping. This is after letting reception know I didn't wanna be bothered since their sign wasn't working. I had to get up and leave.
Luan
Good
Hong Jian
This hotel is very good.
Hong Jian
The front desk staffs Carina Schmirow and Olha Klitka are very friendly to customers. They always try their bests to make customers very happy for their stays. They give me room 709 not only has a very good bathtub but also has a balcony. I can get a bird view of Frankfurt downtown area.
Derek
Quiet and nice.
Verified traveler
Great location
Great location, super friendly cordial staff - highly recommend for a short trip to Frankfurt.
Adrian Roger
The hotel & room was clean & tidy, but the area around the hotel was not that clean also just be careful when walking in & around the area of the main train station
Hong Jian
The housekeeping was not every day. You need to request
housekeeping daily.
housekeeping daily.
Adem
Very modern hotel .Reasonable price ,Good connections to Main train station ( 100 m walk) ..Free internet ,Books ,good breakfast .Around lot of restaurants ,shops,markets Neighbourhood not very Good .
Chinweike
Great hotel close to the train station
Robin
was double charged. slow resolution
Andrew
I wouldn’t stay here again. Bar and restaurant constantly closed. Staff not helpful. Rooms boiling hot and unable to turn down properly. The beds are seriously uncomfy. 2 singles pushed together that slide apart. Pillows shocking. All in all, not good for a mercure.
Gordon
Great location, close to station
Ciarán
Frankfurt 2025
Well located hotel close to the train station, but the Main Street is not the best. The rooms are fine and the hotel is secure with restricted access from the lobby.
Nadine
Well located to the train station, this hotel is a step up from the usual mid-priced business hotel. The staff is friendly and the rooms are spacious and modern with complimentary water, coffee, and tea. The neighborhood is a little creepy at night with a lot of people hanging around in the street. Also they take a 150 euro deposit when you check in, which seems rather extreme b
Joseph
Good stay at this hotel, comfortable bed and clean room. The area around the hotel is a bit rough, and they take a room deposit that’s higher than the room rate which is a bit odd. Good for an overnighter while travelling though.
Stefo
Affordable and quality location.
Rob
Terrible street
The local area was full of homeless persons and frequent drug users. Not suitable for everyone.
Wendy
Great location walking distance from the HbF (main train station). My hotel room #310 was comfortable and clean and nicely decorated. It also had a refrigerator, water cooker, and a coffee pot (that I could not get to function). I also could not find the light switch for the desk lamp and the ceiling light - I tried all light switches, and they did not turn on. I also could not figure out how to use the wall mounted \"do not disturb\" light. The hotel overall seemed well cared for and clean and safe. I would gladly stay here again.
FREDY
Hotel limpio, bien ubicado, habitaciones cómodas, staff atento! Y super precio comparado con hoteles de la zona.
Lo recomiendo ampliamente
Lo recomiendo ampliamente
Richard
I have been staying at this Mercure Hotel for at least the last 12 years. If I was not satisfied I would not keep returning.
Denise
Beautiful hotel. The infused water was delicious!
Hugo
Great property, pity about the riskiness surrounding it.
Derek
Great Hotel , but dangerous area
Wahid
The hotel is a 2-minute walk from the main train station, which is very convenient. There are plenty of food options within a few blocks. The staff are very nice. However, the room was smaller than it appeared in the pictures. I reserved a queen bed but received two twin mattresses, which were uncomfortable and fell apart quickly. The bedding and pillows were not comfortable either. Additionally, the area around the hotel is not ideal, with many people struggling with addiction sleeping on the streets nearby, which detracts from the overall experience.
Thomas
Conveniently located very close to the train station, this is a comfortable and quiet hotel with friendly staff.
Damandeep
Just a nice place good facilities
simge
Bed was very comfortable. But there wasn’t any toothpaste and brush in the bathroom. You need to bring it with you.
Room was very clean and the hotel was just next to the main train station. Perfect location. Very clean hotel. Pleasure with stay.
Room was very clean and the hotel was just next to the main train station. Perfect location. Very clean hotel. Pleasure with stay.
Thomas
Quiet, clean, spacious with good air conditioning. Staff was friendly and helpful. Very convenient to the train station and situated nicely for a pleasant walk along the river to Romer Platz and elsewhere. Looking forward to staying here again before flying home.
Michael
Property was great and in perfect location near train station. The immediate area is a bit sketch but being able to stay near the station was a must. Room was quite nice for the price.
PERVEZ
Comfortable stay
People were good.
Got a very good service with a smile.
Breakfast spread was good
Got a very good service with a smile.
Breakfast spread was good
Julie
Great hotel. Easy walk from train Station
Hong Jian
The front desk manager and staffs were very friendly. They always gave me what I wanted. I will stay there again.
Gerard
I loved the view from the 7th floor and my family loved the breakfast. The staff was welcoming and helpful
Hong Jian
I had a very good stay in this hotel. All the staffs of the front desk were very helpful and extremely friendly.
Hong
My room 704 has bathtub so I can take hot bath everyday.
The front desk clerks are extremely friendly. All of them are knowledgeable about how to use the computer to help hotel guests to check in their flights and get boarding pass from the computer.
The front desk clerks are extremely friendly. All of them are knowledgeable about how to use the computer to help hotel guests to check in their flights and get boarding pass from the computer.
Prudence A.
Front desk & dining room staff were lovely. Breakfast was fantastic.
Both mornings, housekeeping rang the doorbell before 8a to try and restock the mini bar, even though do not disturb light was on. It was well before we had woken up after working through jetlag.
The bathroom was dirty when I checked in. The shower barely held in water in, so the entire floor was wet after a quick, 5 minute rinse off.
The AC/Heating didn't work in our room.
Overall it was quiet and felt safe.
Both mornings, housekeeping rang the doorbell before 8a to try and restock the mini bar, even though do not disturb light was on. It was well before we had woken up after working through jetlag.
The bathroom was dirty when I checked in. The shower barely held in water in, so the entire floor was wet after a quick, 5 minute rinse off.
The AC/Heating didn't work in our room.
Overall it was quiet and felt safe.
Hong Jian
I stayed in this hotel for 4 days this time, but the housekeeping did NOT clean my room during the last day of my stay.
Tracey Patricia Ruby
Great location for visiting Frankfurt.
Hong Jian
One female kitchen staff does NOT understand a single word of English. She yielded at me when I asked her questions. However, all the front desk staffs were very friendly to me. All the front desk staffs speak English very well. All the front desk staffs are very helpful to hotel guests.
Gavin
Good stay
Good stay. Area around the train station is entertaining and diverse if a bit messy.
Roman
Everything about the hotel was excellent.
William
Mercure frankfurt
Room lovely only gripe was the shower head was not fixed properly and kept falling over shower unit very tight for the broader man
Yubai
And late for two hours check in
Keep let me wait
Keep let me wait
Jay
The Hotel staff were very friendly and courteous. Rooms were very clean. The location close to the main train station was very convenient. Unfortunately, this area was populated with many homeless people and vagrant trouble-makers.
Jay
Room was clean and staff very courteous. Good location to the Central train station. Only downside was the area being close to the train station attracted a lot of homeless and vagrant people. They were constantly asking for money.
Narinder
NJdel Frankfurt Trip
TV was not working and had to be fixed.
No hot water in the shower. Not fixed despite repeated complaints and had to check out without taking a shower. Very poor customer experience
No hot water in the shower. Not fixed despite repeated complaints and had to check out without taking a shower. Very poor customer experience
Ariel
This hotel is in a great location if you plan to travel by train or tram a lot. There is also a great grocery store right next door. The staff was helpful & the room was clean. It is true that the there are some transients in this area of frankfurt, but we never felt unsafe. The only downside to the hotel is that we had a small hole in our wall that looked like maybe an outlet was missing.
Irving
Its well located!!! 150 meters away from the main train station, also to the subway, if you stay for business this is the hotel
Verified traveler
All was good.
Until Monday 5-Sep-22 morning, when that lady who works at the front desk came. She was a little rude
Until Monday 5-Sep-22 morning, when that lady who works at the front desk came. She was a little rude
Verified traveler
Very disappointing
My room was on the ‘executive’ floor, yet it was dirty and run down. Very disappointing for the premium price they charge.
Renato
Extremely convenient, but a bit dirty and noisy outside. Hotel itself was lovely, and great breakfast!
Sandra
It's a pretty decent business-y hotel on a block that is otherwise a little downscale, but we really liked the area for its vibrance, transit access, and food options. Our first room had a cleanliness issue and they were a touch sour with us when we asked to change rooms, but complied and actually gave us a much nicer room. Overall, a positive experience and I would stay there again if I was in the area.
Jason
Nothing was unique. It was overpriced. The shower and the television didn't work.
Hicham
Right next to main train station. Lot's of options to eat and drink. The area is filled with homeless people and it seems the seedy part of the city, but it did feel very safe.
Wael
Location is good and bad at the time
Nicole
Liked location, price, room, room amenities.
Disappointed in cleanliness. Shower drain was partially blocked, shampoo empty, dusty and did not look thoroughly cleaned in a while.
Disappointed in cleanliness. Shower drain was partially blocked, shampoo empty, dusty and did not look thoroughly cleaned in a while.
Alyssa
Close to main train station!
Hotel is great. Just two blocks from the main train terminal in Frankfurt. I will warn fellow Americans that it is a relatively small room compared to what we usually get in the States. But has all the basics you need. Husband is 6'5\" so his feet hung off the bed a little. Also the shower area is just enough for one person. We were only there for a night so it was not a big issue for us.
Biljana
The location of the hotel is excellent, room specious (we had suite), breakfast nice as well. The only remark we had was the bathroom, it was old and not renovated.
Location & surroundings
Mercure Hotel Kaiserhof Frankfurt City Center
Kaiserstr 62 Hessen, 62, Frankfurt Am Main, Germany
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Mercure Hotel Kaiserhof Frankfurt City Center
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