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Lume Boutique Hotel, Autograph Collection Frankfur

Frankfurt · Germany

Neckarstrasse 7 13View location

9.2/10Excellent565 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.4/109.4
Condition9.4/109.4
Neighborhood9.0/109.0
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Lume Boutique Hotel, Autograph Collection Frankfur

Enjoy a relaxing experience at the full-service spa, complete with massages and facials. Take advantage of the hotel's recreational amenities, including a fitness centre and bicycle rentals. This Belle Époque hotel also offers complimentary Wi-Fi, concierge services, and on-site shopping.

Le Petit Royal, the hotel's restaurant, serves delicious French cuisine for lunch and dinner. Room service is also available during limited hours. Unwind with your favourite drink at the bar/lounge.

A buffet breakfast is served on weekdays from 6:30 am to 10:30 am and on weekends from 7:00 am to 11:00 am (fee applies). The hotel provides dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Each of the 133 individually decorated guestrooms features a complimentary minibar, a flat-screen television, and a comfortable pillowtop bed with a down comforter. Complimentary Wi-Fi is also available. Private bathrooms are equipped with showers, rainfall showerheads, and complimentary toiletries.

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Located in the Financial District, the hotel is close to the English Theatre, Kaiserstrasse, and various other attractions.

A stay at LUME Boutique Hotel, Autograph Collection places you in the heart of Frankfurt, within a 15-minute walk of Alte Oper and Frankfurt Christmas Market. This luxury hotel is 0.6 mi (1 km) from Römerberg and 0.7 mi (1.2 km) from MyZeil.

Make yourself at home in one of the 133 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Events/parties not allowed Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.00 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Onsite parties or group events are strictly prohibited
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 39 for adults and EUR 19.50 for children
    • Pet fee: EUR 30 per pet, per stay
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Polish

    French

    Spanish

Nearby attractions

Financial District 0.1 km / 0.1 mi
Kaiserstrasse 0.2 km / 0.1 mi
Eurotower 0.3 km / 0.2 mi
Museumsufer 0.4 km / 0.2 mi
Commerzbank Tower 0.5 km / 0.3 mi
Frankfurt Opera House 0.5 km / 0.3 mi
Nizza 0.6 km / 0.3 mi
Main Tower 0.6 km / 0.4 mi
Goethestrasse 0.6 km / 0.4 mi
Deutsche Bank Twin Towers 0.7 km / 0.4 mi
Goethe Home and Museum 0.8 km / 0.5 mi
Hauptwache 0.8 km / 0.5 mi
Grosse Bockenheimer Strasse 0.8 km / 0.5 mi
Opera Square 0.8 km / 0.5 mi
Alte Oper 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 133
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Bicycle hire service
  • Multilingual staff
  • Lift access
  • Shop
Show 10 more facilities & services
  • Garden
  • Terrace
  • Luggage room
  • Bar
  • Banquet hall
  • Spa treatments
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Lume Boutique Hotel, Autograph Collection Frankfur

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Lume Boutique Hotel, Autograph Collection Frankfur

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Lume Boutique Hotel, Autograph Collection Frankfur

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE ONE BEDROOMJUNIOR SUITE • ONE BEDROOMJSU.B1

    Photos are not available for this room type.

    Lume Boutique Hotel, Autograph Collection Frankfur

    JUNIOR SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Lume Boutique Hotel, Autograph Collection Frankfur

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Lume Boutique Hotel, Autograph Collection Frankfur

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 19 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable15 photos

    Lume Boutique Hotel, Autograph Collection Frankfur

    DOUBLE DELUXE KING BED

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Internet access
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Pillow menu
    • Toiletries
    • Bathrobes
    • Slippers
    • Housekeeping
    • Soundproof room
    • Hairdryer
    • Direct dial telephone
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ONE BEDTWIN • ONE BEDTWN.1B

    Photos are not available for this room type.

    Lume Boutique Hotel, Autograph Collection Frankfur

    TWIN ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMYSINGLE • ECONOMYSGL.EY

    Photos are not available for this room type.

    Lume Boutique Hotel, Autograph Collection Frankfur

    SINGLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BED • 1 Bedroom • 28 m²DBL.KG-PI
    DOUBLE PREMIUM KING BEDPhoto unavailable10 photos

    Lume Boutique Hotel, Autograph Collection Frankfur

    DOUBLE PREMIUM KING BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 14 m²SGL.ST
    SINGLE STANDARDPhoto unavailable7 photos

    Lume Boutique Hotel, Autograph Collection Frankfur

    SINGLE STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE GUEST ROOMSINGLE • GUEST ROOMSGL.GR

    Photos are not available for this room type.

    Lume Boutique Hotel, Autograph Collection Frankfur

    SINGLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Lume Boutique Hotel, Autograph Collection Frankfur

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Lume Boutique Hotel, Autograph Collection Frankfur

9.2
Excellent
565 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
9.4 /10
Neighborhood
9.0 /10
Amenities
9.2 /10
100 reviews shown
8/10
Excellent
31 Jul 2026
Panchito
My wife and I had an absolutely exceptional stay at Lume. From the moment we arrived until our departure, every aspect of our experience reflected the highest standards of luxury hospitality.

The front desk and restaurant teams were warm, gracious, attentive, and highly professional. Their genuine commitment to guest satisfaction was evident in every interaction. Our request for a room upgrade was handled promptly and exceeded our expectations, making our stay even more memorable.

The level of service was truly world-class. Bottled water and ice were delivered promptly whenever requested, and the room service was impeccable. Housekeeping maintained our room to perfection, changing the linens daily and ensuring that everything was spotless, fresh, and comfortable. Even the hotel’s beautifully scented lobby created an elegant and welcoming first impression that set the tone for an unforgettable stay.

Lume truly lives up to its promise of delivering an exceptional guest experience. Every member of the staff went above and beyond to make us feel valued and cared for, and their attention to detail did not go unnoticed.

The location is another outstanding feature. Uber and taxi services are readily available at all hours, while an excellent selection of restaurants, cafés, and shopping destinations are just a short walk away, making it incredibly convenient to explore the area.

Our stay at Lume was nothing short of magnificent. It is, without question, one of the finest hotels
10/10
Exceptional
26 Jul 2026
Stephan
Great room in Central location. Cute hotel with lovely bar and amazing staff. Stayed before and will stay again. Only niggles for me is the AC - could be a tad quieter. But I am very sound sensitive
10/10
Exceptional
21 Jul 2026
alexis
The hotel was very nicely decorated. It was a great location. I found everything about it very attractive. They even had some little snacks in the lobby. The only thing is, that if you have to park your own car, you have to go quite far away and park in a parking lot.
Partner
8/10
Excellent
20 Jul 2026
Patrick
N/A
Business
10/10
Exceptional
04 Jul 2026
Carol
The staff very pleasant and helpful. We were very tired and the bed was so very comfortable. The shower perfect in the morning.
Partner
10/10
Exceptional
20 Jun 2026
Uwe
Location, room, staff, breakfast, design were excellent.
Partner
10/10
Exceptional
20 Jun 2026
Elizabeth
I really loved this hotel. Beautiful rooms and property as well. Their restaurant is also very nice. The staff was helpful and kind, everything was very clean, and I had no issues checking in.
Self
10/10
Exceptional
17 Jun 2026
James
Lovely property and well-designed rooms with high ceilings, huge mirrors and a rainfall showerhead stall with a powerful hand shower. Alessandra at the front desk was very welcoming (as were her colleagues) and the breakfast buffet was very nice. WiFi was solid, air conditioning effective and the bed was very comfortable. The location is great for business travelers and I will probably stay here again and refer colleagues.
Business
10/10
Exceptional
15 Jun 2026
Tammy
Beautiful hotel and room. Room is small but all you need. Some noise from outside and the hotel do but tolerable.
Partner
10/10
Exceptional
09 Jun 2026
catharine
A beautiful boutique hotel within walking distance of the train station and close to the river
Lots of interesting restaurants around-staff helped us to find one
Comfortable and quiet with a touch of luxe!
Partner
10/10
Exceptional
27 May 2026
Gordon
Great hotel, well situated. A bit pricey
Self
10/10
Exceptional
21 May 2026
Edith
Very pretty room with comfortable bed. The staff was very helpful, including carrying our bags up the entry steps. Immaculately clean with beautiful furnishings in a lovely old building. Breakfast was not included, but was available… We did not eat there but the restaurant there offered dinner as well. Would definitely stay there again.
Partner
10/10
Exceptional
18 May 2026
Karen
Great hotel! Very clean and comfortable. The neighborhood is a little rough. But a short walk to the old town square which was nice for shopping and lunch.
Partner
10/10
Exceptional
13 May 2026
Chris
A great location for a short stay as its a quick walk to shopping, dining and sights as well as a quick ride to the airport. Room was lovely, and the included breakfast was fine albeit pretty standard fare.

Really appreciated the later check out time and ease of check in/out as well. Would certainly stay again.
Self
10/10
Exceptional
10 May 2026
Edward
Great breakfast and nice bar
Family
10/10
Exceptional
25 Mar 2026
Thomas
Great location, good breakfast, excellent staff
10/10
Exceptional
13 Mar 2026
Brian
The property was amazing and the staff were outstanding.

I was not feeling well and they made me feel like I was at home and went above and beyond to make me feel comfortable.

The sauna area gave a private spa feeling.

Business
8/10
Excellent
28 Feb 2026
Gennady
Everything was great, staff was very friendly and helpful. However, the reason for 4 stars: soundproofing where internal door connects to another room and floor or ceiling have limited soundproofing, someone was snoring in different room and we could easily hear that person.
Partner
10/10
Exceptional
28 Feb 2026
rick
Staff were helpful and friendly
8/10
Excellent
25 Feb 2026
Alice
Amenities were awesome. They accidentally double charged my card but was refunded so no issue there.
10/10
Exceptional
22 Feb 2026
Sonia
Beautiful spotless stylish room.
Business Self
10/10
Exceptional
11 Feb 2026
Angela
The rooms were great. The breakfast and restaurant…great! The service was the absolute best of any hotel I have ever stayed in…not just fabulous customer service but everything done with kindness. It will be my new go-to hotel in Frankfurt!
10/10
Exceptional
09 Feb 2026
megan
Great hotel with personal attention and excellent amenities
Business Partner
10/10
Exceptional
01 Feb 2026
Stephan
Great staff great property great room and great bar. Really enjoyed my stay here!!
Leisure Friends
8/10
Excellent
04 Jan 2026
Ana Paula
Breakfast was great! The hotel is generally pretty good, and the front desk staff were kind but not very helpful when asked for directions or recommendations.
Leisure Partner
10/10
Exceptional
02 Jan 2026
Loan
Everything was perfect!
Friends_and_family Friends
10/10
Exceptional
29 Dec 2025
thomas
Everything was exceeding expectations
Leisure Partner
10/10
Exceptional
21 Dec 2025
Jean-Benoit
Quietly spotless, courteous staff, good spa
Partner
10/10
Exceptional
12 Dec 2025
Emily
The hotel is clean, comfortable with good service. The breakfast buffet is varied and fresh. The only downside is a red light district a block away. No trouble during our stay, but we walked thru it navigating from the train station (10 minute walk). Thanks, Google maps! :-/ Great location for the Christmas market!
Leisure Partner
10/10
Exceptional
10 Dec 2025
Stacy
Beautiful hotel with helpful staff. Breakfast was delicious every morning.
Leisure Partner
10/10
Exceptional
16 Nov 2025
Myron
Very tasteful well decorated boutique hotel with an excellent staff and FINE restaurant.
Business_and_leisure Self
10/10
Exceptional
24 Oct 2025
Maithili
Good
Business
4/10
Poor
19 Oct 2025
Kevin
My husband stays at this property for a week each year. Before, it was the Lume, and this year was a tipping point for him. The wear and tear on the property and room has gotten to the point where he has asked me to find him another hotel in the future. Room 301 has an entirely unusable desk unless you hang out the window, given the layout of the room and blackout curtains that don't close. After years of complaints about the Wi-Fi, it's only gotten worse. Advertising a gym but having no cardio equipment is comical. Unfortunately, we will be looking elsewhere and recommending that his staff and business partners do as well.
Business Self
10/10
Exceptional
19 Oct 2025
EMMANUELLE
Staff are friendly and helpful, discreet and efficient. Great location. Quiet, clean rooms with comfortable beds and great bathroom. Lovely extras like coffee brewed to order in the lobby. Highly recommend
Business
10/10
Exceptional
17 Oct 2025
Sara
Wonderful staff
Business Self
10/10
Exceptional
01 Oct 2025
elizabeth
The Lume Hotel in Frankfurt was lovely! The staff were helpful and friendly and upgraded my room on arrival. I had dinner at the bar and the truffle risotto was delicious. The breakfast had a myriad of tasty options from the buffet and also had eggs made to order from the menu. Easy walking distance from the Frankfurt Main train station.
10/10
Exceptional
28 Sep 2025
Caroline
Super clean and comfy room. Lovely staff with exceptional service. Great breakfast. Location is the only downside - a little far from old town
Partner
10/10
Exceptional
28 Sep 2025
MICHELLE
This hotel is gorgeous and had so many wonderful surprises like free local beer and cider, amazing breakfasts that even had a fruit/veggie juicer so you can juice your own morning beverage. Sophia at the front desk was beyond helpful and we really enjoyed talking to her, getting local recommendations and just friendly all around. The rooms were beautiful and comfortable. We had a king size bed and the A/C worked great. Walk out the door and there are an abundance of restaurants to choose from. The French restaurant on site was delicious but spendy. Highly recommend this hotel!
Business_and_leisure Friends
10/10
Exceptional
24 Sep 2025
Nathan
Clean rooms, kind staff and the staff speaks English and german, they were able to hold our luggage for us while we waited for the room to be ready so we could walk around
Partner
10/10
Exceptional
01 Sep 2025
Morten Holm

Fantastic place in Frankfurt

Great place down town including top service delivered! Highly recommended.
Business
10/10
Exceptional
25 Aug 2025
William

A few days at the LUME Frankfurt

I truly enjoyed the stay at the LUME in Frankfurt. I walked from the main train station to the hotel and it was quick and easy. Upon arrival my room was ready and it allowed me to relax before visiting the city. Frankfurt is very walkable, and the hotel location works well for a walker. Room was very comfortable, and the service was great! Front Desk Staff were exceptional! The lobby has a hidden gem coffee machine that the staff will gladly use upon request. For those seeking some nightlife, the downstairs bar had a comedy show and club music while I was there. Finally do not miss the breakfast which was delicious!
Self
10/10
Exceptional
13 Aug 2025
Christy
great location and great place
10/10
Exceptional
11 Aug 2025
Maria
Hotel was beautiful and stuff was great. The only thing is around the corner, homeless people and dirty.
Leisure Partner
10/10
Exceptional
10 Aug 2025
Robert R
Mr. George made our trip memorable again! Wonderful amenities and staff. Will definitely be visiting again.
Leisure Partner
10/10
Exceptional
08 Aug 2025
Randy

Great hotel stay

Beautiful and comfortable hotel in Frankfurt. We stayed there for 2 nights in August 2025 on our way back to the States. The only negative thing was that the toiletries all have very strong scents that gave me a headache as I am sensitive to them. I suggest going fragrance free on toiletries.
Partner
10/10
Exceptional
07 Aug 2025
Stephanie

Great service, overdone scent in lobby

The service was excellent at the hotel and they had nice cookies in the morning and iced tea. There was however a scent in the main lobby area that wasn’t appealing. It was some signature scent, not a bad smell, but it wasn’t necessary at that strength. It just didn’t fit the vibe of a clean, fresh hotel.
Partner
2/10
Poor
04 Aug 2025
Ethan
really poor service
10/10
Exceptional
06 Jul 2025
Robert R
Wonderful property!
Leisure Self
10/10
Exceptional
25 Jun 2025
Jumpei
Breakfast
10/10
Exceptional
23 Jun 2025
David
Beautiful property
Leisure Partner
6/10
Pleasant
16 Jun 2025
Ernesto
Beautiful hotel. Convenient location. Substantial service deficit, both in availability and quality, presented inconveniences.
Business_and_leisure Partner
10/10
Exceptional
15 Jun 2025
Nicole
Beautiful hotel near loads of restaurants and close to the Old Town. Eddy O'Brien who manages the restaurant is rhe best! He offered great recommendations for wine and went over and above to make us feel welcome. Would absolutely stay there again! One downfall is that they don't have smart TVs so you can't access your streaming apps except through HDMI connection.
Leisure Partner
8/10
Excellent
14 Jun 2025
Björn
N/a
Business Self
10/10
Exceptional
07 Jun 2025
Heidi
Wonderful hotel , fantastic breakfast
10/10
Exceptional
03 Jun 2025
Scott
Na
10/10
Exceptional
30 Apr 2025
Gerardo Antonio Siqueff
Beautiful and very clean rooms, confortable beds and very kind perssonel
Leisure Family
10/10
Exceptional
26 Apr 2025
Kenneth
Superb! From the second we arrived, perfection. We were very warmly greeted, given a room without delay. The room was nicely decorated, with plenty of amenities. The bedding was luxurious and we slept well. We will definitely return!
Business_and_leisure Partner
10/10
Exceptional
26 Apr 2025
Amy
Lovely atmosphere
10/10
Exceptional
13 Apr 2025
Kathryn
The staff were very helpful and the rooms were very comfortable, clean, quiet and very beautiful. Very thoughtful amenities and convenient walking distance to many dining and shopping options.
8/10
Excellent
20 Mar 2025
Conor

Nice but noisy

Nice hotel with friendly staff in a good location. The only downside was the noise during the night. It sounded like noise from services such as water or waste but was surprisingly loud. I mentioned it to the staff during checkout and it looked like they had heard this complaint before.
Business
10/10
Exceptional
16 Mar 2025
Christopher
Very convenient 7 minute walk from the Taunusanlage train stop exit to the hotel.
Leisure Partner
10/10
Exceptional
15 Feb 2025
Paul
Perfect stay. Stylish, comfortable room. The restaurant has delicious food and faultless service. Highly recommend.
Business_and_leisure Partner
10/10
Exceptional
29 Jan 2025
Götz

Good choice!

It’s a very beautiful property, the building is old and fancy. Rooms are stylish, cozy. Good bed, good coffee in the room. It’s quiet, you’ll sleep nicely. There’s window blinders.
Business
8/10
Excellent
10 Dec 2024
Kate

Very good overall

We had a wonderful stay at LUME- our room was lovely and the people who worked at the hotel were very helpful! The location was right on the edge of an iffy area but was super convenient to the train station and not far from the old city on foot. I would really like to give 4.5 stars, but wasn’t able to. The biggest problem we had was that the internet was really spotty. It wasn’t a huge deal for us but if we were in a situation where we needed to do work, it would be a big problem. There was also a tiny “Christmas market” (really just a couple of stands) on the corner that was blasting music every night- it was pretty loud.
8/10
Excellent
09 Dec 2024
Julie
The room was great, the staff were friendly and helpful and the amenities were terrific. However, the hotel bar becomes a very noisy nightclub on the weekend (complete with DJ) and it was super loud. If they are going to have a club in the hotel they need to invest in better sound proofing since the main goal of most hotel guests is to have a restful night.
Leisure Friends
10/10
Exceptional
07 Dec 2024
Jim
Lovely property. Very nice rooms. Cute and comfortable. Excellent hotel staff.
As with most European hotels, the room was a little warm with no real options to cool it. Otherwise excellent!!
Leisure Family
6/10
Pleasant
01 Dec 2024
Verified traveler
my “premium” bedroom was at the -1 level, so not great. also customer service (the manager) was pretty cold with me.
Business
10/10
Exceptional
19 Nov 2024
Moses
Very clean and unique building. But too close to the train station. Limited nice restaurants nearby.
Business
4/10
Poor
11 Nov 2024
Ariel
The staff were rude at times and not helpful, after the second day of my stay the wifi of the hotel just stoped working with no explanation.
Business
10/10
Exceptional
07 Nov 2024
John
Clean Boutique hotel in a good location
Leisure
10/10
Exceptional
15 Oct 2024
Bogdan
Great pick to stay in Frankfurt
10/10
Exceptional
09 Oct 2024
Max
Its nice
8/10
Excellent
01 Oct 2024
Everett
Location
Leisure Partner
6/10
Pleasant
30 Sep 2024
Michelle
We went down to eat at the restaurant for dinner one night and employees were guarding the door and rudely said there was a private party in the restaurant, which I understand, but they were rude about it. Also, another night, we came back from Oktoberfest to see a bunch of police arresting a very drunk woman who was lying on the floor of the bar in the hotel. I just got a weird feeling about the whole place.
Leisure Partner
6/10
Pleasant
30 Sep 2024
Erik
The property is perfectly situated for a fun night in Frankfurt. The city has a serious homelessness problem and this hotel's central location puts that problem in full view however it also puts some of the fun aspects of this city front and center as well. The hotel itself is very attractive and the rooms are well appointed. My only gripe is that a steady clanging noise started in my room at 5 AM that kept me up for nearly an hour, then it stopped and I was able to fall back asleep. I recorded the noise and showed it to the front desk attendant in the morning. It obviously came from some electronic or mechanical system in the walls or ceiling, in other words, not from the outside. She apologized and that was that. I would have expected a better response from an Autograph Collection property considering that it did negatively impact the only thing I was there to do, which was sleep after a long flight from the US. The attendant was apologetic and went over to speak to someone who looked managerial, who quickly dismissed my complaint and waved her off. A simple conversation and apology from the manager would have been enough in the moment as I was not looking for anything other than an acknowledgment of the problem and commitment to find it and fix it. This type of attitude from a manager means that I will not likely stay here again.
Business_and_leisure Family
10/10
Exceptional
30 Sep 2024
Fabiano
Well appointed, comfy beds, new.
Leisure Partner
8/10
Excellent
21 Sep 2024
Krystyna
We liked the location, but couldn’t check in until 3pm, even though other guests were arriving and were allowed to check in
Leisure Partner
10/10
Exceptional
17 Sep 2024
JOHN
Hotel was in a great location in center of the city, close to the river for walking and the open market place, staff was great and it was amazingly quiet.
8/10
Excellent
11 Aug 2024
Michael
Great property with excellent staff. Area around the property is a little bit questionable.
Business_and_leisure Self
10/10
Exceptional
22 Jul 2024
Amjad
Good overall
10/10
Exceptional
10 Jul 2024
Stephen
I was staying in Frankfurt for a few days for the 2024 Euros and wanted a really comfortable Hotel somewhere away from the crowds - the LUME Boutique Hotel was perfect.
Leisure Self
8/10
Excellent
03 Jul 2024
Peter

Good hotel to stay for business

Very nice stylish hotel. Clean, stylish, functional, calm, in the city center.
Business
8/10
Excellent
29 Jun 2024
Bonnie

A few days solo in Frankfurt

Liked this older hotel. Walking distance to River and the old town hotel on a side street so it was quiet for a city location close to a not so safe area near train station but did not effect me in any way would stay again. Vern nice breakfast was included and staff was very nice and helpful
Self
10/10
Exceptional
22 Jun 2024
Ron
Amazing option
Business
10/10
Exceptional
18 Jun 2024
Richard
Very clean and close to the downtown, walkable to the old town snd train station. The hotel was very well kept and luxurious.
Leisure Partner
10/10
Exceptional
17 Jun 2024
Dean G

An Excellent Choice for Frankfurt.

Excellent location with a little bit of separation from the “wild side” train station/redlight district. Transitions to financial district in the other direction. Great restaurant and bar with fine craft drinks. Very helpful front desk. Perfect for tradeshow or other business or vacation travel. Close to river, train station, good restaurants, shopping, etc. Hotel has a personality, unlike the huge corporate chains. Don’t worry about the “boutique” description - place has plenty of amenities in addition to charm. 2nd time there, would not hesitate to go a third time.
Business
10/10
Exceptional
16 Jun 2024
Dinesh
Quiet location and very courteous staff.
Business Self
10/10
Exceptional
15 Jun 2024
Teresa
Very nice hotel and staff.
Leisure Family
10/10
Exceptional
11 Jun 2024
Jonathan
Nice clean place. Staff were OK. On a quiet street. Centrally located, but the surrounding neighborhood was abit rough.
Leisure Partner
8/10
Excellent
09 Jun 2024
Stanley
It was a good room and uniquely had a balcony. The bed was very comfortable. The fitness center left a lot to be desired. The sauna had to be booked in advance.
Leisure Partner
8/10
Excellent
06 Jun 2024
Neil
Stayed at LUME for a recent business trip. Rooms were very comfortable with all amenities your would expect.
One serious problem was the reliability of the internet. Intermittent service impacted my ability to take web conference calls
Business
10/10
Exceptional
05 Jun 2024
mark
Good location and friendly staff
Business Self
10/10
Exceptional
04 Jun 2024
Kim
This hotel was so unique that everyone going to Frankfurt should stay here.
Leisure Family
10/10
Exceptional
27 May 2024
Chris

Great clean and upgraded

Great checkin and lovely room upgrade. Thickest door I’ve ever seen made the sleep great and room quiet.
Friends_and_family Friends
8/10
Excellent
22 May 2024
KyouWon
Location was good. All the places were in walking distance. Breakfast was amazing.
Leisure Family
10/10
Exceptional
03 Apr 2024
Harold
Staff was excellent. Rooms feel new and fresh. Excellent decor. Nicely appointed bathrooms. Quiet hotel, maybe too quiet for some, but location is excellent.
10/10
Exceptional
07 Feb 2024
Ashley

Beautiful in Every Way

One of the best hotels I have stayed at. From the moment walking in to the moment leaving, the staff was extremely hospitable and helpful. Beds were very comfortable. Breakfast was delicious. Even the smell when you walk into the lobby was luxurious. I look forward to returning each time I visit Frankfurt.
Self
10/10
Exceptional
02 Jan 2024
Charlie

6 out of 5 Stars!

If I could give a 6th star for our experience at this hotel, I would! The staff went above & beyond to ensure we had the best experience possible. They were very nice & helpful. Additionally, the hotel was very clean & in an excellent location on an 8-minute walk from the Frankfurt HBF & a 10-minute walk to the okd town square.
Partner
10/10
Exceptional
29 Dec 2023
Theresa Marie
The hotel was great! It was walkable to many parts of the city. Easy walk to the train station in one direction, or the river and events in the other. Everyone was friendly and inviting and helpful. We had a great stay.
Leisure Partner
4/10
Poor
16 Dec 2023
Mark
Shortage of items at breakfast.
Added charge for coffee to my bill AFTER checkout and after agreement NOT to charge.
Very dark corridors etc.
Staff generally apathetic.
Great location, great looking building.
Leisure Partner

Location & surroundings

Lume Boutique Hotel, Autograph Collection Frankfur
Neckarstrasse 7 13, Frankfurt, Germany

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Lume Boutique Hotel, Autograph Collection Frankfur

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