Name: Premier Inn Frankfurt City Centre
Address: Elbestrasse 7, Frankfurt, 60329, DE

10/10

Exceptional

18 Jul 2026

Zoe

Great location, clean room, great stay, no problems.

Self

10/10

Exceptional

18 Jul 2026

Victor

Great location.

Family_with_children

10/10

Exceptional

11 Jul 2026

Luca

Nice hotel by the station

Self

10/10

Exceptional

09 Jul 2026

Benedict

Clean room, hotel was close to Frankfurt HBF and walking distance to tourist spots.

Family_with_children

8/10

Excellent

08 Jul 2026

Berhan

It was a great location for someone that likes to see the hussel and life of the city.
The rooms just need to be cleaned often

Friends_and_family Family

6/10

Pleasant

03 Jul 2026

Ilia

The room was spacious (by European standards) and very clean. The breakfast was good, although scrambled eggs had weird texture. Most of the staff members were very helpful, but some were much less so. When I asked for ironing board and iron (which were advertised as room amenities) I was told to pick them up myself from the front desk. Parking was advertised, but was not available until the last night. The location of the hotel, although very central, is not in a good area. We had a view from our window on homeless encampment.

Partner

6/10

Pleasant

02 Jul 2026

Frank

Old electric and AC was broken upon arrival. Staff did their best to make it bearable.

Partner

10/10

Exceptional

24 Jun 2026

Bhaskar

The room was quite clean. The hotel is centrally located.

Friends

8/10

Excellent

17 Jun 2026

Connie Suet Sim

I did not know that they have breakfast included in my booking. The staff did not inform me of it so I missed out breakfast for my stay.

Friends_and_family Family

10/10

Exceptional

29 May 2026

Anne

This was a very clean modern hotel. We appreciated the air conditioning in the room as well as the free coffee/tea in the room.This was one of the nicer hotels I stayed at on my trip to Germany.
My only complaint is that there was a huge line to check in. Not sure why it took so long but it was the only time we experienced this on our trip.

Also, this hotel is very nice but the surrounding area is not. I could see people passed out on the street from my window, people doing drugs and heard people smash beer bottles on the street at night. I was a little surprised at how unsafe I felt walking from the train station to the hotel. Obviously the surrounding area is not the fault of the hotel. But something to consider when staying there.

Family

10/10

Exceptional

26 May 2026

Jessica

Really good experience and staff! Location was convenient to local attractions.

Friends

4/10

Poor

12 May 2026

David

Homeless people screaming outside all night long. Lots of noise- sketchy area.

Staff was rude and charged $4 for a cup of hot water!. Tried to make our own tea but the staff said they had to make it and then charged us!

Partner

8/10

Excellent

06 May 2026

Ruth

very good Hotel, it would be good if there is a possibility to have a room for 3 Persons

Business

8/10

Excellent

05 May 2026

david

Staff were pleasant & very helpful
Room was comfortable & shower perfect
Breakfast was good , mix of hot & cold , no complaints
The area surrounding hotel isn't the nicest ,but we had no problems

Friends

8/10

Excellent

03 May 2026

Catherine

The hotel is very clean and modern. The reception and lounge area is pleasant. The room was spacious and comfortable, although one needed to open the window for air circulation (the heat and A/C were off). The hotel is located in an area that seems safe but with many homeless people drinking/sleeping on the sidewalks for 1-2 blocks.

Partner

10/10

Exceptional

25 Apr 2026

Tiffany L

Friendly staff, clean rooms. Amazing breakfast. I have never stayed at this chain before but would definitely go back. The location could not have been any better. Walkable from the train station and to old town easily.

Family_with_children

10/10

Exceptional

16 Apr 2026

Dominique

Parking was easy location was good and room was big

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Naoki

10 min walk from Frankfurt main train station. Public area that felt safe

10/10

Exceptional

11 Apr 2026

Susanne

The room was great and the location was fabulous for visiting Frankfurt. The train station area is busy and a little sketchy, but perfectly safe day and night in my opinion. This is a perfect spot to stay for a visit to Frankfurt! Breakfast was too costly for us, as we don't eat much in the morning!

Partner

10/10

Exceptional

08 Apr 2026

Jean

Ideal when travelling by train. Close to river and walking distance to old town. Plenty of restaurant and shopping

Partner

10/10

Exceptional

02 Apr 2026

Robert

We enjoy our stay there. We loved half off happy hour.

Friends_and_family Friends

10/10

Exceptional

31 Mar 2026

Jacqueline

Very nice and clean rooms. Staff is excellent! Very helpful and all spek pretty good English!!
Great location 2 1/2 blocks from Frankfurt main train station.
Would highly recommend! Great price too!

Friends_and_family Friends

6/10

Pleasant

31 Mar 2026

Matthew

Clean and relatively modern but not great value. Room was too hot. Who puts a glass door on the bathroom in a family room?

Family_with_children

6/10

Pleasant

31 Mar 2026

Matthew

Bare bones basic. Clean. Room is too hot.

Family_with_children

10/10

Exceptional

30 Mar 2026

flor Berenice

Staff was very friendly and helpful. The building is very well maintained. Our room was very clean and comfortable. While the hotel is located 5-6 min walking distance to train station, that also means a lot of homeless and sketchy people around and outside the room. Once inside the hotel it feels very safe.

Partner

8/10

Excellent

30 Mar 2026

James

Not in the nicest area, but once inside everything felt safe and clean. Staff were friendly and the room, although small, had everything needed and was clean.

Self

10/10

Exceptional

24 Mar 2026

Hernan Esteban

Staff, size of the room

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Neal

We stayed for one night. Arrived in the morning, and they stored our luggage for us so we could go out and explore. Staff was nice and helpful. The room was clean and comfortable.

Partner

10/10

Exceptional

15 Mar 2026

varun

Ok

10/10

Exceptional

10 Mar 2026

Richard

Very good value for money hotel close to the main station, good quality and quiet location

Self

10/10

Exceptional

19 Feb 2026

Tserenkhuu

had a wonderful stay at this hotel. The room was spotless, spacious, and very comfortable, especially the bed. I also appreciated the quiet atmosphere at night, which made it easy to relax.

Friends_and_family Friends

10/10

Exceptional

07 Feb 2026

Amir A

Clean rooms in walking distance to the main rail station.

Business

10/10

Exceptional

03 Feb 2026

John

Very well run hotel in every respect Room Standards, Attentive Friendly Staff. The hotel has a very pleasant lounge come bar area, The location is near the Main Train station and has numerous restaurants and bars near by

Leisure Family

10/10

Exceptional

17 Jan 2026

Mehboob

Great experience

10/10

Exceptional

05 Jan 2026

Marjorie

Clean room and hotel very decent place

Leisure Family

8/10

Excellent

05 Jan 2026

Heidi

Calidad- precio, Excelente opción. Esta a 4 minutos de la estación central de tren. alrededor esta lleno de restaurantes y el casco histórico a unos 14 minutos caminando.
El desayuno es básico pero bien. (pan,Huevos,quesos,frutas,yogurt,cafes y juegos)
Observaciones: No tienen amenidades, solo gel de baño y papel. Tratar que te hagan el check out frente a ti. (cargos no reconocidos en la tc luego)

Leisure Family

10/10

Exceptional

05 Jan 2026

Mary

Room was comfortable, clean. Staff very helpful

Partner

10/10

Exceptional

02 Jan 2026

CATHERINE

Location, close to train station, restaurants & shoppibg areas, polite services. Very good breakfast, secured entrances. Clean rooms & good amenities

10/10

Exceptional

01 Jan 2026

Gilbert

Staff was friendly

Business_and_leisure Family_with_children

10/10

Exceptional

29 Dec 2025

Renzo

Room very clean, personel very kind, best value for thr money!

6/10

Pleasant

28 Dec 2025

Tina

A bottle of water in the room or glasses.. or water at reception like every other hotel ive been to around the world. Such a simple, inexpensive thing to make your travelers happy.

8/10

Excellent

23 Dec 2025

Marggieflor

Room was super clean and spotless. Very spacious as well.

10/10

Exceptional

22 Dec 2025

Jennifer

Superb stay, very friendly staff, very nice breakfast.
Viktoria, at reception was very professional, and friendly.

Leisure

8/10

Excellent

22 Dec 2025

Janette

Clean room. Close to main train station. Efficient staff. Good breakfast

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

Mike

Great location

8/10

Excellent

20 Dec 2025

Janice Mary

Just 10 min walk from the train station. Easy walk to river and centre.
Hotel road is used by homeless at night time.
Hotel staff very welcoming and friendly.

10/10

Exceptional

18 Dec 2025

Bhavesh Chimanlal

Excellent. Great staff really enjoyed stay.

Leisure Family

4/10

Poor

17 Dec 2025

David

We booked a quad family room but my daughter turned 17 and is considered an adult so we were forced to book another room. Would be good if this was clearer on the website. Also, the area around the hotel felt particularly dangerous, so definitely not a good area for families.

Leisure Family

8/10

Excellent

16 Dec 2025

Kaci

Good breakfast, room was fine, not great, location was convenient to the train station.

Friends_and_family Family

4/10

Poor

15 Dec 2025

Adam

Very poor experience staying at Premier Inn Frankfurt City Centre. Hotel is dated and carpets in room were stained. When we had to unexpectedly shorten our stay, the front desk Manager showed complete indifference and lack of empathy, and made no efforts to try to make things right. I do not recommend this hotel and will not return.

Partner

8/10

Excellent

12 Dec 2025

Jeff

Interior was clean and modern.

Partner

10/10

Exceptional

12 Dec 2025

Ian

Great location, clean and secure hotel very close to city centre and local bars and restaurants etc. very good value, comfortable room and excellent breakfast. Pleasant helpful staff. Close to train station, perfect for short stay.

Friends_and_family Friends

10/10

Exceptional

10 Dec 2025

Jane

The hotel, was spotlessly clean, friendly reception staff who were very helpful, all English speaking and the Milka Father Christmas was nice touch.

Our room didn't not have a safe, but did have tea and.coffee making facilities. This hotel is about 10 minutes walk from the main train and coach stations. It was about 15-20 minutes walk to the Christmas market and shopping area. I would definitely recommend if you want to be near the public transport and visiting Frankfurt.

We didn't have breakfast or drive there so can't comment on those issue.

Friends_and_family Friends

8/10

Excellent

10 Dec 2025

Janette

Clean room, friendly staff Good location
Only disappointment was lack of refridgerator in room

Friends_and_family Family

8/10

Excellent

09 Dec 2025

Diane

Yes

Leisure Friends

10/10

Exceptional

06 Dec 2025

Stephen

What an excellent staff. Amazing!

Friends_and_family Family

10/10

Exceptional

04 Dec 2025

Brian

Great location and very clean.

8/10

Excellent

04 Dec 2025

Melissa

Very convenient to the train station. Area is a little run down, but felt safe enough coming to and from places. Staff were lovely with our toddler especially.

Leisure Family_with_children

8/10

Excellent

03 Dec 2025

zita

Wasted money on an uber not realizing this location was up the street and around the corner from the main haubtenhopf 😭😭😭😭. I could have walked over . First time In awhile a hairless bathroom. No hair on the sheets. Only issue notice machine wasn’t an issue. Didn’t get to try breakfast too tired to get up on time. Was told it was the usual continental breakfast. Did air out my room daily not sure if out of habit or slowly becoming German. Rooms were quiet only heard noise if windows were open. Location was only 10 minutes walk to the market.

4/10

Poor

01 Dec 2025

Megan

room was fine, area the hotel was in wasnt great

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Georgia

The staff here were so nice and helpful. They were able to accommodate us and provide information about the local area. The location is excellent, near the city centre and train station, making all of our stops very walkable. The room was clean and bed was very comfortable.

10/10

Exceptional

27 Nov 2025

Jason

Great place

2/10

Poor

27 Nov 2025

Markus

Dirty hotel in shady area. Terrible breakfast. Brown water in toilet

10/10

Exceptional

25 Nov 2025

Alisha

Very clean, modern, and comfortable. Staff was excellent, very helpful and friendly!

Leisure Family

6/10

Pleasant

24 Nov 2025

Fernando

I booked a family quadruple room for my family of four, but upon checking-in, I was informed that they did not allow four people in a room, so I had to pay for another room at that moment.

Leisure Family

10/10

Exceptional

18 Nov 2025

Maya

Very good overall - friendly, helpful staff, clean room and great service throughout the stay. Location in terms of proximity to rail station and many other activities is unbeaten. Access to a variety of cuisines in close proximity and quick walk thru the financial district in the afternoons make is a good location. High value for money!!

Leisure Partner

10/10

Exceptional

16 Nov 2025

Belange Nsimba

⸻

Ich habe eine sehr angenehme Nacht in diesem Hotel verbracht. Alles war äußerst sauber. Das Personal war sehr freundlich, hilfsbereit und stets zuvorkommend. Die angebotenen Services waren von hoher Qualität, und das Zimmer war komfortabel und bestens gepflegt. Außerdem ist die Lage ideal: Das Hotel befindet sich direkt in der Nähe des Bahnhofs, was sehr praktisch ist.
Ich kann dieses Hotel wirklich weiterempfehlen!

Business

10/10

Exceptional

09 Nov 2025

Anna

The staff are friendly and helpful. The breakfast was great. It was healthful wholesome meal with a lot of choices. The bed was comfortable.

Leisure Friends

10/10

Exceptional

03 Nov 2025

Joanna

The staff were lovely and the room was spotless. The breakfast options were incredible. I would stay there again

Leisure Family

6/10

Pleasant

28 Oct 2025

Raj

Rooms were decent … location ok … property could’ve been more accommodating in terms of early check in … but seem to be insistent on making more money.

Friends_and_family Friends

10/10

Exceptional

26 Oct 2025

Dosh

Pretty solid hotel.

Business Self

10/10

Exceptional

24 Oct 2025

Rachel

I had a good stay. Would recommend to others.

Business Self

8/10

Excellent

14 Oct 2025

Brenda

Breakfast was good but not free.

Leisure Partner

6/10

Pleasant

14 Oct 2025

Julia

Had to check out early due to fall and need to get to doctors. Would not refund me my money there were no lights in hall. Could not see where you were going. Reported said they could call them in.no air conditioning! I really need my money. I am senior citizen living off social security. I think that horrible. Also charged us to get in early!

8/10

Excellent

13 Oct 2025

Glenn

A number of homeless people are living on the street. The hotel is clean, great staff and walking distance to the train station and the Römerberg area. The breakfast is also excellent.

Leisure Partner

10/10

Exceptional

09 Oct 2025

Suhas

Fantastic and comfortable stay. Highly recommended.

10/10

Exceptional

09 Oct 2025

Michael

A gem in the middle of city center. Walking distance to old town, meals and tourist sites.

Leisure Partner

8/10

Excellent

08 Oct 2025

Robert

Room needs to have a usb port at the bed side for charging.
I miss a washcloth.
Other wise it was splendid

Leisure Friends

2/10

Poor

04 Oct 2025

Kevin

This property is situated in a very seedy and run down part of Frankfurt. It’s not entirely safe.

The rooms are very small with next to no soundproofing.

Business Self

10/10

Exceptional

03 Oct 2025

Teresa

Fantastic Hotel! We loved the comfortable bed with individual duvets. The washroom was nicely laid out with a walk in shower and great water pressure. The breakfast was excellent! There were plenty of choices of hot and cold items. All were delicious! The lobby was very comfortable to hang out and order a pizza and/or drinks. The staff were very friendly and helpful. We enjoyed our stay very much.

Leisure Partner

8/10

Excellent

02 Oct 2025

Ralf Peter

A few blocks over is the Red Light District - the hotel is on the cusp of a bit more seedy area but relatively safe. Just need to be aware (as in any other big city). Location to most things is great, Train station walkable, Old Town - walkable), Zeil shopping area walkable. Room was good sized and met all my needs. Wouldn't say luxurious but didn't expect that either. would stay again.

Leisure Self

8/10

Excellent

02 Oct 2025

Faye

This was a nice hotel but the surrounding area was not so nice with a lot of trash and undesirable people begging.

Business Partner

10/10

Exceptional

22 Sep 2025

Cheryl

Good hotel, good parking

Business_and_leisure Partner

10/10

Exceptional

20 Sep 2025

Godfrey

.

Leisure Family

8/10

Excellent

17 Sep 2025

Anne

Excellent location, room was very clean, friendly staff.

Leisure Family

8/10

Excellent

14 Sep 2025

David

Handy location near the station. Yes, the area is a bit dodgy but it’s fine. 10 min walk to the start of the centre of town. Nice clean rooms and comfy bed. Only negatives are no safe in the room so you have to take your valuables out with you, and very few channels on the TV (mostly international news channels).

Leisure Self

8/10

Excellent

11 Sep 2025

Ifeanyi

Good place

Leisure Self

8/10

Excellent

29 Aug 2025

Janet

Good location

Partner

10/10

Exceptional

24 Aug 2025

Anand

Very close to the train station, walking distance to main tourist area. Lots of dining options, including several ethnic cuisines. Grocery next door. Laundry close by. Made this our base for day trips to Heidelberg and Cologne

Leisure Partner

10/10

Exceptional

21 Aug 2025

savel

great stay

Leisure Family

10/10

Exceptional

20 Aug 2025

Alannah

We had an issue with Expedia on checking in, and the staff were so kind and accommodating and did everything they could to help us resolve it. The room was clean and comfortable and the hotel was calm and pleasant. I would recommend this premier inn to anyone looking for a place to stay with family in Frankfurt.

Leisure Family

10/10

Exceptional

01 Aug 2025

Irina

Room/hotel in excellent condition- looks like it’s been renovated recently. Very pleasant , modern room. Staff very friendly. 6-8 min walk from the Central Station, while pulling heavy suitcase. Area around is sketchy though - lots of Arab food establishments, dirty, noisy.

Leisure Self

10/10

Exceptional

29 Jul 2025

Bradley

The property itself is great, staff are awesome, room was clean and comfortable but just be aware that the area around the main train station where this hotel is has many homeless people on the streets. We had no problems at all but just so you are aware. It is in a great spot close to train station and not far into the old town either. Would definatelly stay there again.

Leisure Partner

8/10

Excellent

19 Jul 2025

Selen

The hotel's location is great, walking distance to Frankfurt's Main River and famous attractions. I had a really comfortable bed. The bathroom was kind of small and the toilet's flush was behind its lid which was hard to use. (A minor detail) Hotel's parking was full when I arrived, but staff directed me another parking lot immediately. I recommend this value of the price hotel.

Leisure Family

10/10

Exceptional

15 Jul 2025

Austin

Good location, easy parking, clean room

6/10

Pleasant

20 Jul 2026

Kin Shing

very near to central train station, but surrounding is fair and have a feeling of not very safe although this is expected near central train station in big city.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Johanna

Everything was great and the staff was very helpful!

Friends_and_family Family

6/10

Pleasant

18 Jul 2026

Mads

Fint værelse til hele familien. Placeringen af hotellet er lidt tvivlsomt, da der ligger folk på gaden og sover. Så folk som fixede på gaden uden for hotellet også - lidt ubehageligt når man har mindre børn med.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Andrea

Bellissimo hotel, camera grande e confortevole, personale gentilissimo e sempre disponibile.

Family

8/10

Excellent

15 Jul 2026

Miho

ホテルは、駅から近いけれど危険な道もあるので避けて行ったほうがいい。
スタッフはごく普通で、良いほうだと思う。部屋は綺麗で良いが、日本のように冷蔵庫や水があるわけではないので、あらかじめ買うかした方がいい。生ものは保存できないので注意。