Name: Comfort Hotel Frankfurt Central Station
Address: Moselstrasse, 23, Frankfurt Am Main, 60329, DE

4/10

Poor

11 May 2026

Bahram

Disappointing Stay – Not What I Expected
When I arrived, the hotel had changed its name from Comfort Hotel to something like \"Ocean Pacific\" with no prior notice, making it unnecessarily confusing to find.

I was given a room on the fifth-floor room, it had no window and felt cramped, and the hotel didn't even provide basic drinking water for guests. Luckily, I was out all day and only came back to sleep ... otherwise it would have been unbearable. Price is low but still not worth it.

Self

10/10

Exceptional

11 Feb 2026

Steven

Hotel was easy to find. On a convenient route and with in my price range.

Business Friends

10/10

Exceptional

18 Nov 2025

Ricardo

This is a good accommodation and very well located in downtown Frankfurt.

Leisure Family

8/10

Excellent

12 Dec 2024

Mohamed

Value for money

6/10

Pleasant

27 Nov 2024

Coops

Practical location for commuting from Central Station. Rooms require updating.

Leisure Partner

6/10

Pleasant

13 Nov 2024

Mohammad

Location very close to Frankfurt main Station

Business Self

10/10

Exceptional

07 Nov 2024

Paul Douglas

The location is good - just a short walk from the main railway station. Plenty shops and restaurants nearby. Hotel is clean and comfortable. The rooms are not large, but adequate for a stay of one or two nights. Good value for money.
Staff are friendly and helpful and happy to store luggage after the noon checkout. I would use this hotel again.

Leisure Partner

6/10

Pleasant

24 Oct 2024

James Anthony

It was very close to the train station. It was in a \"bad\" part of town.

Leisure Partner

8/10

Excellent

11 Oct 2024

Stephen

Property good location comfortable . Would stay again.

Leisure Friends

2/10

Poor

31 Aug 2024

Raul

No air conditioning.

Business Self

8/10

Excellent

24 Aug 2024

Douglass

Nice overnight stay

Not a bad stay central in Frankfurt. Cheap rate comfortable room. Not thw best location but it was convenient. Lots of shops around

Self

4/10

Poor

22 Aug 2024

Efkar

Too loud at nights and not safe

6/10

Pleasant

16 Aug 2024

Efkar

Staff is amazing and very helpful. However the unit was horrible. Very noisy, the neighborhood is very dirty and dangerous. 24 hours there qre things going on outside. Unit doesnt have ac. It was super hot couldn't sleep.

Leisure Self

8/10

Excellent

24 Jul 2024

Galvin

This is a great hotel for budget travelers. It wouldn't be worth more than €50 per night though. One thing that could be better: PLEASE INSTALL AIRCON IN THE ROOMS!

Business Self

2/10

Poor

16 Jun 2024

Aiden

Very noisy and expensive

Friends_and_family Friends

10/10

Exceptional

10 May 2024

Fangming

Good hotel for budget.It’s convenient to link train station and major view areas.

Leisure

8/10

Excellent

08 Mar 2024

Jeremy

Very helpful

Staff were very helpful in finding me a room when I unexpectedly had to extend my stay.

Business

10/10

Exceptional

17 Feb 2024

Fitz

Customer service was very good

Business Self

8/10

Excellent

20 Dec 2023

Brynn

Was great except they didn't clean the room daily.

Leisure Friends

6/10

Pleasant

08 Dec 2023

Verified traveler

Very clean, warm hotel with very friendly staff. Unfortunately it is on a very busy road and there was a lot of noise from the traffic especially the trams.

Friends_and_family Family

8/10

Excellent

17 Nov 2023

BALJEET SINGH

Wi-Fi went down after 1st day and stayed down for the 3 days I was there. Room safe wouldn't lock, I was informed it would be fixed (never was).

Leisure Self

6/10

Pleasant

29 Oct 2023

Hong Jian

This property does not have air conditioner in the summer.

Leisure Self

10/10

Exceptional

15 Oct 2023

Ravikumar

iits proximity to the central railway station and retuarant options nearby

Leisure Family_with_children

6/10

Pleasant

27 Sep 2023

diane

good room- dangerous area

The room was fine- clean , well stocked fridge, great shower and good quality linen. However , the area was very dangerous- gangs - not comfortable for a single woman.

Self

6/10

Pleasant

27 Sep 2023

Maria

I wouldn't stay here again if I could help it

The hotel is conveniently located. It's clean enough. However, there was an air con unit but it didn't work. The noise from the street meant opening a window wasn't a good plan if you wanted to sleep. The laminate flooring had gaps. The headboard was peeling leaving black bits on the bed if you leaned against it. The bottom of the bathroom door was peeling too. The pillows didn't stay in their cases very well & we could see how old & yellow they were. That said, the shower was pretty good & the staff very nice.

Partner

8/10

Excellent

21 Sep 2023

Ross

Close to the station, decent room. Hallways could do with redecorating, but the rooms are nice.

Leisure Self

10/10

Exceptional

07 Aug 2023

Perry

My room was very small but everything was very efficient and effective. This is central Frankfurt so there are homeless and bars and modest amount of litter but I would say it’s above average for a large city.

Business_and_leisure

6/10

Pleasant

22 Jun 2023

Tatyana

Location was very good. Not to clean. It was very hot couples of days , but no airconditioner in the room.

Leisure Family_with_children

2/10

Poor

14 Jan 2023

Jude

I had to sleep one night without heat. No, hot water the following morning. Need a refund for the stay.

Business

8/10

Excellent

17 Dec 2022

Edward

Convenient and affordable

Decent accommodations just around the corner from Frankfurt Hauptbahnhof, yet far enough away from the inescapable local undesirables that litter the area near main train stations. Numerous shopping and dining options nearby.

Business

6/10

Pleasant

16 Sep 2022

Tamar

My reservation was prepaid yet when I arrived at 23:00 my room had been given to someone else. I was treated well but had to wait 15 minutes until a room was found for me. The room was very small and the tv didnt work. Altogether an unpleasant yet expensive stay.

Business Self

4/10

Poor

14 Jul 2022

Teresa

The property seemed to be close to things to do, outside the front door could look a bit sketchy. We stayed during the week, they do not have AC so we asked for a Fan which they did not have, so we opened the windows to partying on the street until all hours. The bathroom had mold around some of the tiles.

Leisure Family

2/10

Poor

29 Jun 2022

Fateh

I had a bad experience in this hotel, no AC, the room was very small, the location is bad, dirty area, the room was not comfortable, very hot

Leisure Self

10/10

Exceptional

02 Jun 2022

Susan

Spotless and comfortable room, all amenities, very quiet

Business Self

10/10

Exceptional

26 May 2022

MARCOS

Comfortable and clean room, near from a lot of famouse tourist attractions

Leisure Self

8/10

Excellent

02 May 2022

RAED

it is very clean but no breakfast was available

Leisure Self

8/10

Excellent

06 Apr 2022

Jon

You get what you pay for. A better chair in the room would have been nice
Good location near the train station and downtown. Lots of restaurants in the area. Everything fit my needs perfectly.

Leisure Self

10/10

Exceptional

26 Dec 2021

HP

While the hotel feels like being squeezed in the rooms and especially bathrooms are big enough for a short term stay. And you can’t beat the location only a short 5 minutes walk away from Frankfurt’s main railway station - from which you can get everywhere else, literally! The rooms are modern, clean, and have everything you need (including the 20x20 cm rain shower heads…!). This is my new weekend/stopover hotel choice for Frankfurt. BTW - with the close proximity to the train station at night the walk may be intimidating with all the yelling drunks, but at no time did I feel threatened in any way during my 4-nights total stay!

Self

6/10

Pleasant

06 Dec 2021

Liam

Lovely hotel, but full of horrible people

Ok - It is better than it should be for the price, Reception were super friendly, let me check in early and were very helpful - gave me a really lovely room with a comfortable bed and spacious bathroom

BUT the room next door to mine were playing loud music and smoking so much weed that all of my work clothes stank after entering, also the bar outside is open 24 hours and full of screaming lunatics so, request a room away from the junction side.

The rooms were newly refurbed and worth a higher price, raising the price would also clear out the disrespectful guests. I'd come back happily for the staff and location - but only when it's been deep cleaned of vermin.

Business

10/10

Exceptional

03 Dec 2021

Ehsanur

Noce locatipn

Leisure Self

8/10

Excellent

29 Nov 2021

Ehsanur

Good location and good room facilities

Leisure Self

2/10

Poor

16 Nov 2021

Yonas

Dirty hotel

Dirty duvet, dirty bathroom and receptionists are unfriendly and rude. The worst hotel I stayed in. I will not recommend to anyone.

10/10

Exceptional

12 Nov 2021

ANA

I recommend it! It was really close to the train station, newly remodeled and staff really friendly. Convenient and good value!

Leisure Family

8/10

Excellent

11 Sep 2021

Tayyab

The property was nice and small, could really do with air con but i guess the price reflects thaf. In terms of location very close to central station but as with all europe central stations the area isnt the greatest at night.

Leisure Self

10/10

Exceptional

27 Aug 2021

Andy

10/10

Great rooms, clean, close to the train station

Business

10/10

Exceptional

13 Aug 2021

Matthias

Great value for money !

Very friendly and helpful lady at the reception ! She gave me a spacious double room with with nice shower/WC and windows for daylight . Tea/Coffeemaker , everything very clean and comfortable ! Good location for a riverwalk , old town and railway station , close to the financial district .

Business

8/10

Excellent

12 Oct 2020

Verified traveler

The room was clean. Only the shower cabin had no curtain or door, toilet floor became wet after shower with all the water sprays. The street outside was noisy until the late hours, but the room was quiet enough once the window was closed. Location was convenient, just a stone throw from Frankfurt central station. Lots of restaurants to choose from in the area.

Leisure Self

8/10

Excellent

04 Mar 2020

Verified traveler

Central location, clean

Self

8/10

Excellent

25 Jan 2020

Imran

Spot on

Basic but just what was paid for location excellent

Business

10/10

Exceptional

21 Jan 2020

Mohammed

It was very good.It is very close to main station,shopping centers,and resturants.

Friends_and_family Family

8/10

Excellent

07 Dec 2019

Garry

Good value hotel in Frankfurt

The hotel was just a few minutes walk from the station and was very easy to find. Although not that far from the, lets say, R rated area, its far enough away to feel quite safe, even for single girls. While the room was on the smallish side, it was of newish appearance. Best request a room at the rear. There is some minor noise if upfront, mainly from passing trams and the occasional street person. Can recommend the coffee/bread shop opposite (on the street with the trams) and also a couple of excellent Chinese restaurants adjacent to the hotel. Only downside was that shower door has a gap, resulting in wet bathroom floor. Also, take care in getting the water temperature right - can easily turn icy cold (or very hot) when trying to turn off the controls.
Would stay again if in Frankfurt

Self

8/10

Excellent

30 Sep 2019

Verified traveler

The property was within walking distance of the hotel. Also many great food outlets and restaurant in the area.

Friends_and_family Family

8/10

Excellent

23 Sep 2019

Jenn

good hotel, comfort bedroom, nice personal services.

Friends_and_family Family

4/10

Poor

14 Sep 2019

Verified traveler

The room was super small with no AC.
The room I was in had a view of the back staircase to another business where employees would sit and smoke and then could look directly into my room. This made it not possible to open the window for any airflow. Overall, the room was not very clean. Alison, Closest parking is about .3 miles away yet I believe that the hotel lists parking. I would not recommend.

Business

2/10

Poor

01 Sep 2019

Verified traveler

Room was very small, shower not easily functional, no air conditioning provided with room

Self

8/10

Excellent

24 Jun 2019

Verified traveler

Only downside is that the pillows don’t offer much support and the rooms can get pretty hot overnight in summer but for the price, you have to take these things into consideration I think.

Business Self

8/10

Excellent

13 Apr 2019

Verified traveler

The Hotel was a comfortable one, but the breakfasts were poor. The hot food in the usual canister, wasn't! (hot). I object to paying 12 Euros for cold scrambled eggs, sausages & baked beans etc. The alternatives - croissants, bread for toasting (which once it has been exhausted, is not replenished), plus just a few cold items. In fact, I opted to abandon breakfast and get some snacks at the Station on my trips around the area for the rest of my stay. Really, this has to be improved. the Breakfast area is, in fact, part of the Oriental Restaurant adjoining, so once breakfast is over, there is nowhere else to go in the Hotel confines. You can't therefore sit and have - say - a coffee & relax, since the Restaurant is NOT a part of the Hotel. Visitors should be made aware of this.

Leisure Self

6/10

Pleasant

07 Mar 2019

Verified traveler

Good access to anywhere in Frankfurt.It's quite old,needs some uplifting.But quite cheap,can't expect too much.

Friends_and_family Family

6/10

Pleasant

07 Mar 2019

Verified traveler

the location,easy access to anywhere in Frankfurt.

Friends_and_family Family

8/10

Excellent

10 Feb 2019

Timothy

Fantastic

14 hr layover in Frankfurt. Let us in the room early got some much needed sleep and even time to tour the town a little. Easy to get to on the train and the shuttle back to the airport was a limo. Very Pleased 😃.

Partner

10/10

Exceptional

19 Dec 2018

Verified traveler

Good price with good quality. The the staff are super friendly.

10/10

Exceptional

27 Nov 2018

Verified traveler

Very helpful staff. Nice location near train station and old town.

2/10

Poor

14 Oct 2018

Kenneth

Not a happy stay for these Aussies

What can we say....
From the blocked shower that kept overflowing, to the water drenched bathroom door that you couldn't open or close due to the obviously long established flooding , to the dripping coming from the airconditioner, and the refusal from the restaurant to give us ice, even though the information folder said it was available.
No help from the staff whenever we let them know of the issues.
And to top it off, right in the red light district of town.
Had to pay very high rates due to Book Show

Partner

10/10

Exceptional

26 Aug 2018

Verified traveler

Great Stay and close to ALL!

The hotel was clean and quaint (standard European style). Close to train, tons of bars and restaurants. Dennis at the front desk was AMAZING throughout our visit - he took above and beyond to the next level!

Partner

10/10

Exceptional

23 Jul 2018

Verified traveler

Great location

Close to train station, restaurants, and markets. Only a few blocks to the river for a nice walk.

8/10

Excellent

20 Jun 2018

Brianda

Nice hotel really close to the train central station, however it does not have AC and it really gets hot and humid in June

8/10

Excellent

28 May 2018

Verified traveler

Great location and very convenient to my meet up point at Frankfurt central station. Lots of good ethnic restaurants. Feels safely Ok for being solo traveler. I just don’t explore at night.

6/10

Pleasant

05 Feb 2018

Scott

Economy Hotel close to Train Station

A very basic hotel. As a budget accommodation for the backpack or layover crowd, it works just fine. A basic bed and a shower with no frills. It is just a few blocks from the train station and all public transportation. Old town, the river and more upscale shopping areas are within a 15 to 20-minute walk. It is located in the less than pleasant area just outside of the train station, but never felt unsafe.

4/10

Poor

21 Jan 2018

Verified traveler

Don’t bother staying here

Room dirty! Had stayed in Titanic Comfort Berlin which was a million times better than this

6/10

Pleasant

29 Nov 2017

Ed

Internet good. The rest was average.

Pleased i was allowed to check in a little early, around 1230pm after a long flight. Internet wi-fi connection was very good on the 5th floor. Observed guest needing to get his key card reset and he was simply asked the room number with no verification. Housekeeping comes around too early. On Sunday morning 8:45am received knock on door. Had to tell them to come back later but they never did. Appears the hotel contacts this service out. Shower pressure is weak and water fluctuates between warm to hot but most times it was only lukewarm.

8/10

Excellent

15 Nov 2017

Verified traveler

Close to railway station

No hastle except card was refused for advance payment. Had to rebook costing 20 pound more

6/10

Pleasant

15 Aug 2017

Ernesyo

Tiny hotel close to main train station

Close proximity to main train station, which is very convenient. Tiny, tiny rooms. Clean on the inside, although exterior is rough. Don't expect a scenic view of anything except dumpsters in an alleyway. Hallways and doors don't look like they get cleaned too often, but like I said, the rooms are clean enough to feel comfortable. Not a good value for the price though. Spend a bit more for a much better stay.

2/10

Poor

25 Jun 2017

Erin

Not at all a good hotel

I cannot believe this hotel has such high ratings! The neighborhood is terrible, do not bring your family here. The hotel itself was not great. We asked for a quiet room and were put on the corner of a busy intersection, so noisy that sleep was impossible. There is no AC in the room with, just a fan to push around hot air, it felt like a sweat lodge. The bed was very uncomfortable and the shower went from hot to cold without warning. I would never stay here again.

Partner

8/10

Excellent

28 Apr 2017

Alex

Great London Location for young travelers

Great location. Bar downstairs is awesome. Great beer. Small rooms. Great place for singles or young couples. Great club around the corner. Very popular.

10/10

Exceptional

31 Dec 2016

Andreea

Nice place,great location

We stayed there for one night and it was perfect for us. The room was quite small but enough to move around, both room and bathroom were very clean. The heating was on and it was very nice and warm , the temperature in Germany being very low at that time. Free wifi but we had no signal at all from the room . Lots of bars and restaurants around, and a 5 min walk from the main train station.

Partner

6/10

Pleasant

24 Oct 2016

J.

Just making the OK mark

Rather basic, but clean and located near main station which is handy for the Messe. Had to switch room initially because toilet wasn't working and wifi didn't reach the room. Got delayed for meeting at check out because receptionist went missing for 15-20 mins despite being called down. Little irritating factors like that.

4/10

Poor

29 Aug 2016

Edj

Too uncomfortable, AC does not function properly, in spite upgraded to business room due to wrongly room assignment.

4/10

Poor

14 Aug 2016

Verified traveler

Hotel Switcheroo

Hotel was overbooked and we were never notified. When we arrived, they told us \"bad news, we're overbooked\" (although we were prepaid) and sent us to another hotel which was farther away from the train station and our tour meetup points. The new hotel also charged us 10 euros more per person for breakfast which raised our cost by 60 euro (they refused to honor the lower breakfast price from the other hotel). Thank goodness they didn't charge us a markup for switching hotels. Not a reliable hotel company--if you need to make solid plans, choose another hotel.

8/10

Excellent

14 Jul 2016

Sheila

Good for a few nights

It was a small hotel but very comfortable room and super close to the main station.

Partner

6/10

Pleasant

05 Jul 2016

ANGEL M

Very good location. Period.

Disappointed about service in the rooom: they just changed towels (not the cover of the bed spread or th pillolws)Deplorable.
People in teh reception were kind and helpful.
There is not a place where you can sit, any \"relax space\" to read the papers (all of them German, by the way).

10/10

Exceptional

26 Jun 2016

Kevin

Great Choice.

Very friendly

Partner

2/10

Poor

11 Jun 2016

Verified traveler

Stay away if possible

Room stinks and seriously needs a refurbishment.

Inexpensive but poor breakfast

2/10

Poor

01 Jun 2016

Muhammad

Worst Hotel Experience Ever !!!!

Worst hotel experience of my life

No Housekeeping during my stay of 2 nights and Free wifi is just a joke I can't get connected for a single second during my whole stay and when I complained to receptionist then he replied to me very rudely that don't you see the weather it's raining and in this weather it's absolutely normal that WiFi is not working (I never heard in my life that in rainy weather WiFi doesn't work)
and the surroundings of this hotel is as terrible as this hotel only call girls,drug addicts,drug dealers and casinos over there nothing else not recommended at all to any kind of travelers,size of the room is also extremely small and room and bathroom are very dirty

Family

6/10

Pleasant

29 May 2016

Verified traveler

Ok hotel but no air conditioning and very noisy.\n\n

Ok hotel and close to the train station, but the room was hot and stuffy and it was too noisy too sleep with the windows open. Good breakfast but it cost extra.

6/10

Pleasant

28 May 2016

Medeth

Normal hotsl

No thing

10/10

Exceptional

15 Apr 2016

Sharmela

Nice hotel- very close Frankfurt main

Good location. Clean room, lovely breakfast.

Family

2/10

Poor

24 Mar 2016

HO CHUEN

Completely nightmare!

The hotel did not have the room for me the first night even I booked and prepaid the room through hotel.com This is really bad, especially after a long haul travel and asked me to move to another hotel. This was really bad.
The second night when I checked in the the room, there was a balcony in the bathroom which teh window could not be locked. I was on the second floor and I felt insecure but they said they did not have other room. The internet never got to work. How would feel if you had experience like this?

2/10

Poor

22 Mar 2016

HO CHUEN

Get kicked out of Hotel on a pre=paid reservation

This is the first ever for me in my 30+ years of travel life and also my first time using hotel.com (not happened before) that I pre-paid my hotel in advance, supposed to get a guaranteed room and DID NOT get the room at the hotel after long hours of flight because they were overbooked and sold out. Even though they found a room for me at a nearby 4 star hotel (their is 3-star), that still is rediculus as I have my friend stay in this hotel. I tried to explain to him and stay in the hotel but he refused and argued that \"He did not put me on the street and upgrade me to a 4-star, so I should be happy!\" This was my encounter, so sghoudl I be happy and trust the hotel or even hotel.com. I have used your booking service for over years and this is really unbelieveable, especially you were prepaid!

6/10

Pleasant

22 Jan 2016

Ikem

Average Hotel but not disappointing either ...

Just average, Nothing spectacular but not disappointing either. Convenient location to the main train station frankfurt hbf

8/10

Excellent

23 Dec 2015

Alan

Close to train station

Wi-fi was very slow and not as usable as I would have liked, otherwise was fine.

8/10

Excellent

12 Nov 2015

silvia

not clean room

room full dusty

Family

6/10

Pleasant

24 Oct 2015

Robin

Convenient basic but well priced.

This is a typical hotel for this part of Frankfurt. Better value than some. You get what you pay for. The rooms are adequate for my needs. Convenient for public transport and restaurants and bars in this lively part of town.

6/10

Pleasant

29 Sep 2015

Verified traveler

Convenient location

It was good value staff was great location worked well for the ocasion

8/10

Excellent

08 Sep 2015

Romeo

Close to train station.

An affordable hotel near to mostly everything about 2 blocks to train station. Room is big enough for two adults. Because of lack of air conditioning, have to open windows and suffer the noise and cig smoke from the street.

10/10

Exceptional

04 Sep 2015

Ray

Great location

Great location not far from train station

Family

6/10

Pleasant

04 Sep 2015

regural frank

Only smoking room available

First day I had to stay in smoking room. Next day around 11 am got another non smoking room.

6/10

Pleasant

29 Aug 2015

Heath

watch minibar contents

Arrived late. Check in quick and efficient.
Had 1 beer from minibar. Great.
Had 2nd beer from minibar. Yuk. Tasted like vinegar. I assume someone drank it and refilled with god knows what !! ( i wasnt charged for this bottle )
Anyway ordered 3 more beers which when arrived were warm. Gave up then.
Apart from that room & shower fine.
Had a decent fan as well.
I would suggest sealing your drinks in the fridge to avoid refilling by tight fisted delinquents.

6/10

Pleasant

16 Aug 2015

Verified traveler

Decent hotel for short term stay

When I arrived, my room was 95 degrees Farenheit with no option for air conditioning. The Wifi/WLAN was also not working properly. When I went to talk to the front desk, they moved me to a different room that was much cooler just due to the location in the building. The staff was very accommodating and the room was fine. I would not recommend this hotel for more than two nights and only if traveling alone.

4/10

Poor

24 Jul 2015

mauricio

worst case scenario. . .

Never again,

6/10

Pleasant

06 Jul 2015

Alan

Good Hotel

Good Hotel but a very sketchy neighbourhood and a block from train station.

Reminder there is NO Airport Shuttle!! 25 EURO to go to the airport by taxi.

Family