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Ibis Styles Frankfurt City

Frankfurt · Germany

Moselstrasse, 12View location

7.6/10Very good516 Reviews
Cleanliness8.0/108.0
Service8.0/108.0
Comfort7.4/107.4
Condition7.4/107.4
Location8.6/108.6
Neighborhood7.0/107.0
Amenities7.2/107.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ibis Styles Frankfurt City

Enjoy complimentary breakfast and Wi-Fi at the ibis Styles Frankfurt City hotel, amenities standard across all ibis Styles locations. Situated in the heart of Frankfurt, this hotel offers 94 uniquely designed rooms featuring extra-wide beds and flat-screen TVs.

The main train station, exhibition center, shops, tourist attractions, and financial district are all within easy walking distance. Public parking is available.

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Located in Frankfurt (Bahnhofsviertel), ibis Styles Frankfurt City is within a 15-minute walk of Frankfurt Christmas Market and Römerberg. This hotel is 1 mi (1.5 km) from Frankfurt Trade Fair and 3.5 mi (5.7 km) from Deutsche Bank Park. Make yourself at home in one of the 72 guestrooms.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, a 24-hour front desk, and luggage storage.

Planning an event in Frankfurt? This hotel has 484 square feet (45 square meters) of space consisting of conference space and a meeting room.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:30 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.00 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
    • Property Registration Number DE120493093
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 15 per person
    • Pet fee: EUR 20 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Russian

    English

    Farsi

    Polish

    French

    Moldovan

Nearby attractions

Financial District 0.1 km / 0.1 mi
Kaiserstrasse 0.2 km / 0.1 mi
Museumsufer 0.3 km / 0.2 mi
Frankfurt Opera House 0.6 km / 0.4 mi
Eurotower 0.6 km / 0.4 mi
Nizza 0.6 km / 0.4 mi
Staedel Museum 0.7 km / 0.4 mi
Commerzbank Tower 0.9 km / 0.5 mi
German Architecture Museum 1 km / 0.6 mi
Goethe Home and Museum 1 km / 0.6 mi
German Film Museum 1 km / 0.6 mi
Main Tower 1 km / 0.6 mi
Goethestrasse 1.1 km / 0.7 mi
Hauptwache 1.1 km / 0.7 mi
Frankfurt Christmas Market 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 7
  • Single rooms: 30
  • Double rooms: 50
  • Suites: 14
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
Show 35 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Room service
  • Laundry service
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Newspapers
  • Luggage room
  • Bar
  • Non-smoking area
  • Conference room
  • Meeting room
  • PrinterExtra charge
  • Photocopier
  • Business centre
  • Fax
  • Nightclub
  • Sauna
  • Solarium
  • Massage
  • Hairdressing salonExtra charge
  • Beauty salonExtra charge
  • Breakfast
  • Breakfast buffet
  • Non-smoking establishment
  • Single-Use Plastic Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 20 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable3 photos

    Ibis Styles Frankfurt City

    DOUBLE WITH DOUBLE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Central heating
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • Carpeted floors
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 19 m²TWN.ST
    TWIN STANDARDPhoto unavailable4 photos

    Ibis Styles Frankfurt City

    TWIN STANDARD

    Room photos

    4 photos

    Room overview

    Smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Central heating
    • Safe
    • Soundproof room
    • Housekeeping
    • Cable TV
    • Desk
    • Bathroom
    • Shower: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Carpeted floors
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 18 m²SGL.ST-1
    SINGLE STANDARDPhoto unavailable2 photos

    Ibis Styles Frankfurt City

    SINGLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Room amenities

    • Central heating
    • Centrally regulated air conditioning
    • Carpeted floors
    • Direct dial telephone
    • Hairdryer
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Ibis Styles Frankfurt City

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Ibis Styles Frankfurt City

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-2

    Photos are not available for this room type.

    Ibis Styles Frankfurt City

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable2 photos

    Ibis Styles Frankfurt City

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • Carpeted floors
    • Centrally regulated air conditioning
    • Central heating

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEWTWIN • CITY VIEWTWN.CV

    Photos are not available for this room type.

    Ibis Styles Frankfurt City

    TWIN CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Ibis Styles Frankfurt City

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Ibis Styles Frankfurt City

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Ibis Styles Frankfurt City

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Ibis Styles Frankfurt City

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Ibis Styles Frankfurt City

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CITY VIEWSINGLE • CITY VIEWSGL.CV

    Photos are not available for this room type.

    Ibis Styles Frankfurt City

    SINGLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Ibis Styles Frankfurt City

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ibis Styles Frankfurt City

7.6
Very good
516 Reviews
Cleanliness
8.0 /10
Service
8.0 /10
Comfort
7.4 /10
Condition
7.4 /10
Location
8.6 /10
Neighborhood
7.0 /10
Amenities
7.2 /10
100 reviews shown
10/10
Exceptional
18 Jun 2026
Jalal
The place is accessible and staff were accommodating
Self
10/10
Exceptional
26 May 2026
Lesner
It is too closed just two block and a half from the HBf Hauptbahnhof ,just arrive and exit by the main entrance, cross tram's rail go straight one Block, make right walking one mire Block, cross the street and at half of the next Block. Then hotel is found.
Self
10/10
Exceptional
20 Apr 2026
Jose Luis
Convenient location.
Self
10/10
Exceptional
16 Feb 2026
Kenneth
Amazing stay, location, service and buffet breakfast is fab!
10/10
Exceptional
30 Jan 2026
John
Nice large bedroom and bathroom. Very clean and comfortable. The English speaking staff were excellent , professional and friendly .
2/10
Poor
04 Jan 2026
Mehdi
Room was very cold and never got warm during my stay.
The water was leaking from faucet.
Business Self
8/10
Excellent
23 Oct 2025
Scott
Perfect location
Only nets and no curtains so didn't much have privacy
Self
8/10
Excellent
22 Oct 2025
Margaret SingChee
Neighborhood is ok but needed to be cautious
Leisure Friends
8/10
Excellent
10 Oct 2025
Anshu
Did not had breakfast at all, only room no 309 did not had air con in it
10/10
Exceptional
14 Jun 2025
sergei
The property is on the middle of the industrial complex
Business_and_leisure
10/10
Exceptional
04 Jun 2025
Ali

Good Hotel. All was ok!

Good Hotel. All was ok!
Business
6/10
Pleasant
04 Dec 2024
Kathleen
The hotel is near the Frankfurt/ Main main train station, it's a very busy area and not the cleanest. We arrived by train and then just walked to the hotel. The path to the hotel isn't the greatest, it was night and we saw a bunch of crazy people out on the streets.
The hotel itself seemed fine, we only stayed one night to go to the airport the next day. Staff was very friendly. The rooms seemed simple, we asked for 4 people, but the beds seemed for 3, we managed. Hotel breakfast was wonderful!
Things we didn't like were that the elevators stop in the middle of the floors, so you have to carry your luggage up and down, not so fun. In the bathrooms, the soap dispensers are installed higher up which was hard for our kids to reach.
Again, a simple hotel to pass through for a night, nothing special, but the price still too high.
Leisure Family_with_children
6/10
Pleasant
27 Sep 2024
Ken
I booked a twin bed room, but the room I stayed was a double bed room. The room was small. Only one good thing is a breakfast. There’re a variety of foods and they are delicious.
Business Self
4/10
Poor
15 Sep 2024
Gabriel

Low quality

Terrible beds and very uncomfortable pillows old TV with only channels in Germán . No safety box and no Fridge in the room . Cleanness is really poor specially in the bathroom area . Only positive thing about this hotel is the location near to many restaurants, supermarkets, train station and Frankfurt convention center. The price for the room is excessive for the bad condition of the hotel . Never go back .
Business
4/10
Poor
16 Jul 2024
Verified traveler

Cheap and easy, but dirty

Location is very easy from the train station. Breakfast was good. However, the room hadn’t been vacuumed and had dirt on the floor. The beds were not comfortable, and the noise from inside the hotel was quite loud all night.
Friends_and_family Family
2/10
Poor
22 May 2024
mariachuchi
Very near the main train station
Leisure
10/10
Exceptional
09 May 2024
mariachuchi
The room was clean, quiet, bed was perfect for my back, I like being at the back of the building. Also the room was sunny we were comfortable. Thank you.
Leisure
10/10
Exceptional
20 Dec 2023
Verified traveler

Enjoyed Stay

The hotel was just as described. It was perfect for our family of four and conveniently located to the train station.
Friends_and_family Family
8/10
Excellent
28 Nov 2023
Shui Kwan Kelly
the hotel was just 2-3 minutes walk from Central Train station, but you have to balance out the cleanliness and privacy vs the convenience. I found the surrounding was a bit messy and dirty
Leisure Partner
8/10
Excellent
22 Sep 2023
Gertrud
Simple, but clean and comfortable room. Great breakfast buffet! Personnel very helpful and friendly. Very conveniently located to various sights, for instance, the river promenade and the art museum. The closeness to the train station is also very convenient, but has the disadvantage that there are some less trustworthy people around. We had no problems, however.
Leisure Partner
6/10
Pleasant
08 Aug 2023
DEVESH MILIND
The hotel front desk staff was friendly and helpful. Room was unsatisfactory, bathroom was not clean. Hotel location feels unsafe.
Leisure Family
10/10
Exceptional
04 Aug 2023
Marina
Loved the breakfast!
4/10
Poor
30 Jul 2023
Alberto
There were spiders and webs all over the room, the room’s carpet was really dirty.
Leisure Family
4/10
Poor
06 May 2023
Deborah
Stayed for a couple hours for a layover. House keeping came into our room when we left to eat. Can hear everything from the room. Will not be returning.
Leisure Partner
10/10
Exceptional
04 Mar 2023
Jaimee
Overall a fantastic stay at the Ibis. The bedrooms were clean, staff were helpful and breakfast was delightful.

Do recommend if you stay at this property to exit the door, turn left and walk towards the water. Will lead you to a lovely spot and a short walk to old town!
Leisure Family
10/10
Exceptional
02 Dec 2022
Kit
The service from check in by Jovana was above and beyond. She is fantastic and so very helpful. The ladies in the breakfast room made sure that everything was always clean very well organized. Our room was always made up after being out for a while.
Friends_and_family Friends
8/10
Excellent
14 May 2022
Tony
Great staff … very helpful and nice people … breakfast was first class
Partner
10/10
Exceptional
09 Nov 2021
Cheow

Great awesome staff and comfortable

Good hotel ,Great location,room is excellent condition,,the staff is super welcoming and super helpful..
Friends_and_family Friends
8/10
Excellent
21 Oct 2021
PIERPAOLO

Back to Frankfurt

Great welcoming by nice and smiling people!

My room was tidy, clean and also very quiet, as well as it was the bathroom.

Breakfast was fine, with a good choice of food and beverages.

The hotel is just a few minutes far, by foot, from the train station.
Business
6/10
Pleasant
09 Oct 2021
Petr

Cheap but basic hotel

Very noisy room facing the street. We had loud music opposite until 3 am for two nights. Would do with bit more cleaning. Beds were ok, breakfast adequate. Good value for money, but it’s in a bit of dodgy neighbourhood. Basic hotel, you get what you pay for, don’t expect any luxury. Wifi was useless as well. Won’t rush back anytime soon.
Friends_and_family Friends
6/10
Pleasant
23 Aug 2021
Audrey
noise from streets
Leisure Self
8/10
Excellent
30 Jul 2021
KEIICHI

中央駅近くの便利なホテル

中央駅から徒歩5分ほどで到着し非常に便利なロケーション。内装デザインもお洒落。シャワーとトイレ別。朝食は種類は少ないけど、満足なレベル。
Self
6/10
Pleasant
14 Jun 2021
Qusay
I was expecting more service. When i received my room, it was not served well (no hand wash, no coffee,,,,). Moreover, the beds are not comfortable.
Friends_and_family Family
6/10
Pleasant
03 Aug 2020
Vadim

Don't bother if you need a baby bed

We only stayed one night with a 7 month old baby. Our request for baby bed through Hotels.com wasn't forwarded to the hotel. The hotel staff did dig up an old, dirty baby bed for us though which they did their best to clean but the matrasse was too long and too narrow and in combination with a loose sheet, the whole thing was just a safety hazard, so we ended up bed sharing with our child.
The room itself was very dated and basic but the good air conditioning was a plus during the hot night.
The hotel staff was kind and did their best.
Friends_and_family Family
10/10
Exceptional
31 Jan 2020
Verified traveler
Very well central placed with access to all transportation and good breakfast
Business_and_leisure Self
8/10
Excellent
22 Jan 2020
D Mark

Great Location, Near Train Station

Very good location, excellent breakfast, very comfortable bed and pillows. Perhaps it's off-season but I found the price very reasonable and the hotel was very good quality. I would not hesitate to stay here again.
Business
6/10
Pleasant
04 Jan 2020
Kulin
The stay was ok. The hotel was not as what I had expected. There was some repair work going. The common toilet if required was one level down n was v far from the lobby/reception/dining area. Also it felt v creepy as it was quite isolated. The rooms were clean though. The toilets were quite small.
Friends_and_family Family
8/10
Excellent
03 Dec 2019
Rhonda

Great location and friendly staff

The hotel is currently under some updating so there was construction noise. I am sure after that it will be an excellent place. The staff was helpful and a great breakfast is offered.Location is very convenient a couple of blocks from the train station. Short walk to the main shopping area.
Self
10/10
Exceptional
28 Oct 2019
Verified traveler
Quiet, clean, and very close to the main train station as well as walking distance to the old town. Breakfast was very good.
8/10
Excellent
15 Oct 2019
Verified traveler

in the center of the city

to recommend, if public transportation and airport shuttle important.
Self
4/10
Poor
04 Oct 2019
Verified traveler

Avoid this like the plague

The hotel itself was ok at best. My room had no aircon and they seem to turn the heating up in the hallways to about 30. You cannot leave the windows open because of the noise outside. One night a club over the road didn't close until around 3 so I had very little sleep. The area itself is appalling with open dealing and use of drugs, alcoholics and beggars. There are sex shops and strip clubs all round and prostitutes pestering you at all times of the day. I was brought up in a rough area of London and I can look after myself but even I felt uncomfortable at both night and day. Please avoid at all costs.
6/10
Pleasant
03 Oct 2019
Maria
The hotels is overall Ok but there were a lot of homeless in the area.
Family
10/10
Exceptional
02 Oct 2019
Wesley
Staff friendly and accommodating. Location good. Room clean, fixtures new. Breakfast delicious.
Self
6/10
Pleasant
27 Sep 2019
Jeremy

everything reasonable or great but cleaning staff.

the hotel front staff were great, but the cleaning staff would cut corners (just flip dirty covers and not replace them). That surprised me... it’s been years since I’ve lived in Germany, but I remember quite vividly the attention to cleanliness.

The breakfasts were outstanding, and service staff were friendly. The beds were soft, when not on the hide-away.

the only other thing about the hotel, while it was convenient for the Hauptbahnhof, it wasn’t a good location in Frankfurt. but for a budget hotel, it was convenient.
Friends_and_family Family
10/10
Exceptional
20 Sep 2019
Verified traveler
I like the location. Right by central station, tons of places to eat as well.
Leisure Self
10/10
Exceptional
14 Sep 2019
Verified traveler
I like the proximity to the station, and helpfulness from the staff.
Leisure Self
4/10
Poor
09 Sep 2019
Rajan

Average

Location was good hotel looks just so so
10/10
Exceptional
04 Sep 2019
Verified traveler
Close to train station but have to Uber to any other location . Great breakfast !
Leisure Partner
10/10
Exceptional
04 Aug 2019
Verified traveler
The staff was very helpful
Nice facility
Highly recommended
Business_and_leisure Family_with_children
8/10
Excellent
09 Jun 2019
Brian

Clean room, good breakfast close to train station

The room was clean and it was close to the train station. Our only complaint was that the shower was very difficult to use and required two people to prevent water from getting everywhere.
Family
10/10
Exceptional
09 Jun 2019
Ingrid

Loved it!

This hotel has a funky, fresh style which is very appealing. It's well located, close to the train station, close to the city center and good eating options around.
10/10
Exceptional
09 Jun 2019
Verified traveler
Excellent Stay. Clean room, close to Railway Station, awesome breakfast.

Front Desk service is EXCELLENT, especially supervisor.

To the Hotel Management: Front Desk Supervisor and Staff is very efficient and very professional. Don't loose them.
Friends_and_family Family_with_children
6/10
Pleasant
23 May 2019
Verified traveler
There were no English tv channels in the room. The shower was very small and did not suit a man of 6'3\". The staff were very nice and helpful.
Business Self
10/10
Exceptional
19 May 2019
Verified traveler
Very convenient location. Modern style furniture.
Good breakfast and overall great value
Business_and_leisure
8/10
Excellent
04 May 2019
Verified traveler

Frankfurt for football May 19

Very clean and comfortable hotel for a great price; staff very friendly and helpful; good buffet breakfast provided; just a few minutes walk from the Hauptbahnhof rail station, far enough to be away from traffic; would very happily stay there again
Family
8/10
Excellent
01 May 2019
Rey
Breakfast was nice, room was comfy, overall a good experience
Leisure Self
10/10
Exceptional
30 Mar 2019
Verified traveler

convenience, quality, price, service, reliability

This is one of my standard stops in Frankfurt. I've been staying here for years and nothing has appreciably changed (for the better or worse), but that's also unsurprising with a chain like Ibis Styles. The area is not going to be to everyone's tastes, but I've never felt in any way unsafe or threatened. And with a five minute walk in almost any direction you're out of the area anyway. For convenience, quality, price, service, and reliability, this play stays a strong contender.
10/10
Exceptional
20 Jan 2019
Verified traveler
Very Wellmann located. Walkable to the main atraccion and tren station
8/10
Excellent
23 Dec 2018
ronni

I wouldn't stay here again.

We liked the hotel appearance in that it dressed up the neighborhood. The room was comfortable though there was only one (CNBC) English-speaking TV channel Unlike all the other hotels at which we stayed on this trip in other cities. The breakfast was adequate, not as elaborate as other places. The neighborhood was a bit frightening with visible drug exchanges and users. We walked everywhere, even through this neighborhood and didn't feel unsafe, just not happy. However, after only a couple of blocks we were in the heart of the city, the Christmas Market, and other fine venues. While there were families staying at the hotel, I would be reluctant to take kids to that neighborhood. In addition, the walls were paper thin and both outside (street) and inside noise (other rooms, one of which had small children) was annoying.The hotel staff was lovely and very helpful.
Partner
10/10
Exceptional
01 Nov 2018
Myitzu
The stay was very good. Great location and the service is excellent. The receptionist girl on our check in day is very nice and helpful. 5 🌟 🌟 🌟 🌟🌟 to this hotel!
6/10
Pleasant
13 Oct 2018
Orsen

No laptop compatable in room safe.

Our stay was ok ,staff was helpful, location ok but the street was not the best , the hotel advertised in room safe which didn't exist and we had to leave our valuable in the front desk safe deposit box which couldn't fit a laptop. The breakfast was basic with mainly cold cuts ,no eggs , pancakes, bacon or waffles. The shower had a half glass which didn't stop the water from wetting the floor everytime you took a shower.
Family
8/10
Excellent
25 Aug 2018
ileana
Everything would have been a 5/5 if the breakfast room wasn’t a boiling steam room. It was too hot to even eat in there. Odd because the rest of the hotel was very comfortable.
Staff treated us excellent. They were well informed and very courteous.
8/10
Excellent
21 Aug 2018
Steve

Ideal location

Ideally placed hotel close to everything we wanted to do
10/10
Exceptional
10 Aug 2018
Nicolae

Perfect for my family!

No.1 Perfect!
Family
6/10
Pleasant
30 Jul 2018
Verified traveler

No curtains on windows and streetlight outside

You need to be happy to wear a sleep ask to stay here- otherwise all very good inc breakfast
10/10
Exceptional
25 Jul 2018
David

Good value for money. Good proximity.

I have been to this hotel few times.
I always get very good service, and it is a good value for money.
Get also one English channel- NBC Business.
10/10
Exceptional
23 Jul 2018
Verified traveler
It is a very good 3 star hotel. The breakfast was good and room is clean.
8/10
Excellent
05 Mar 2018
Marko

Suitable for short stays

A fine hotel for all your basic needs. We only stayed for one night. Great location, everything you might need is within walking distance including the main train station. WiFi worked well.
Family
6/10
Pleasant
20 Dec 2017
Annie

Nice hotel except for the noise

Hotel is near to the train station, and many restaurants. however, very close to the main road, which you can hear many traffic noise at night. Also, the sampler between the corridor and the room it’s not very good. You can hear people bamming doors and talking in the corridor very clearly.
4/10
Poor
08 Dec 2017
Kate

Mess ruins a good image

I would love to review this with anecdotes about lovely staff, about how during check-in a man ahead of me asked where to get tea then the next day a tray appeared in the lobby with hot tea and coffee on it, or how spacious the room was but unfortunately after checking out and leaving Frankfurt I found a charge on my credit card that I had not authorised. It seemed the hotel had charged me for the room when I had actually prepaid for it on Expedia. I questioned the charge and it was quickly resolved with the decency I had seen delivered from this hotel, however the way it marred my image of this place cannot be undone. I was left feeling concerned how they could have done this withot authorisation and whether anything would have happened had I not installed an iPhone app pretrip that let me check my card charges daily. Would it have gone unnoticed and ultimately u challenged? Should I be concerned for the card’s security now? No hotel chain, no matter the size or service, should be allowed to undermine such things and leave you questioning how safe they are and how they can be trusted. It was €200, not much maybe for some, but it was the doubt and mistrust that lingers. For that reason I cannot, with good conscience, say you should stay here. But if you must then ensure you keep an eye on your credit card charges.
8/10
Excellent
23 Aug 2017
Carlos

A fair value stay with a great breakfast selection

wifi was difficult to access
Breakfast was great. Better than expected.
Family
8/10
Excellent
23 Aug 2017
Mark
We stayed in the Ibis on our inter-rail trip. The staff were very helpful and a great breakfast. The family room however was infested with little black bugs. We were moved to a new room, unfortunately it was two twin bed rooms.
Family
8/10
Excellent
27 Jul 2017
Verified traveler
I really love staying at the Ambassador Ibis Styles as it's so local to where all of my clients are. The staff are also always friendly and for the most part, it's good value for money.
However, I feel that the hotel and some of the aspects of the room are starting to look a bit tired and in need of a refresh.
Also, the breakfast always has a lovely selection of items and is really welcoming. It also runs for a very long time, which is great. Unfortunately, a lot of the bread and fresh produce (tomatoes, cucumbers...) were no longer very fresh - everything felt like it was a day old.
So, overall, it was a good stay, but the team need to make sure to keep things fresh and modern.
2/10
Poor
20 May 2017
Verified traveler

Do not want to stay again

Very frustrating.
Expensive compare to their facility.
Terrible.
8/10
Excellent
19 Apr 2017
Verified traveler
Affordable, very helpful staff, great common areas and close to public transport!
8/10
Excellent
17 Apr 2017
Verified traveler
Hotel is famous for it's very copious breakfast with a wide variety to choose from. Our room had 4 beds and was pretty simple. It had a descent bathroom with shower. There was subtle construction noise during the day but none overnight.
Family
8/10
Excellent
14 Mar 2017
Aurelie

Very good choice

The room was confortable, and nicely equiped and decorated. Lot of choices and quality food for the breakfast.
8/10
Excellent
04 Nov 2016
JONG SIK

Convenient, clean and super-friendly staffs

just spent a night for transit. but would stay longer for next visit. the staffs were really courteous and helpful for all matters.
Partner
10/10
Exceptional
31 Oct 2016
Verified traveler

A friendly and comfortable place to stay

The Ibis Styles has not only style but good service and good basic breakfast. It is a well located hotel to the central station and walking distance to the centre and good restaurants.
6/10
Pleasant
11 Oct 2016
Jose

Dangerous neighbourhood

One person at reception was VERY rude and unpolite!
Out the door to the right leads to turistict Frankfurt: clean, nice, etc
Out the door to the left leads to a supermarket, but you will pass by whorehouses and drugdealing corners!!! Horrible place to stay!!!
10/10
Exceptional
05 May 2016
Roxanna

Good experience

Good location for train station. Walking distance to romer and shopping area. Comfortable room, crib free of charge. Very good breakfast selection, all at a good price.
Family
8/10
Excellent
16 Oct 2015
John

All round good.

Good hotel, close to station. Good service. Good wifi. Nice breakfast. Beds could be a little comfier.
8/10
Excellent
04 Sep 2015
XIN

Very good

really good
6/10
Pleasant
28 Jul 2015
KONG

overall is good, just noisy from the bar

Overall is good, the room is very clean and staff od hotel are very friendly. Another advantage is the hotel is very close to Frankfurt Manin station, thus very convenient in transportation, and easy for finding restautants. But there is a bar in opposite street, the noisy last to 3 - 4 am each night.
10/10
Exceptional
06 Feb 2015
nemat

Excellent. But room little bit cold

It was good place for me because close to shopping center specially ziyl
8/10
Excellent
23 Nov 2014
Anna

decent hotel, not so great service

Wasn't dreadful,but wasn't great either. We had requested a double bed and were given two singles instead - when we had to deal with hotel staff they weren't terribly friendly either. Hotel itself was fine - breakfast was a good deal as well
Partner
4/10
Poor
14 Oct 2014
Sinan

Good location, good breakfast value

i stayed there for 1 night, the room was ok, bathroom shower was not best setup, the hotel is a bit old, though rooms seem to be refurbished, good location though i prefer to stay further away from the main train station next time where i can hv a better room for same value of money. frankfurt hv an excellent transport system so location isnt a key factor as u can buy a day pass for euro 8.5 that allows u to use all kinds of transport in the city.
10/10
Exceptional
05 Oct 2014
Verified traveler

Fantastic Service

Hotel amenities and Quality of service was excellent
2/10
Poor
12 Aug 2014
29 year old

Real Shock

This hotel has a great location. And the male staff member was very pleasant. But we left this hotel within hours of checking in. Old run down dirty and very unpleasant smell. Tiny room with stained walls and display pillow on bed. Bathroom toilet not cleaned properly from the last person who stayed. Felt very unsafe and isolating. Panel in back of door where someone patched over a hole with a piece of wood. Weird patch up areas and scuff marks and destroyed and damaged property and shell. Very surprised this is even rated as a hotel class. Worse than a bad backpackers. We went down the road to roomers! Stay there instead!
8/10
Excellent
27 May 2014
Tony

Handy Location

Handy for Frankfurt main railway station and I booked a deal which made it cheaper than the 'standard' Ibis nearby. The hotel room itself was fine, clean and comfy - as you'd expect from Ibis Styles. Checkout took a bit longer than expected, about 15 mins as there was only one terminal for staff to use but only a minor inconvenience rather than an issue.
8/10
Excellent
25 Mar 2014
Bernd Neuenkirchen

The price makes it right

If you are on a budget this hotel fits right in. My room was very small and not a square inch was wasted. The bed was comfortable, WIFI was free and so was the very nice breakfast buffet. The area is close the main train station and that means it is a bit on the seedy side. Still, I never did feel threatened and the proximity of the train station proved to be very convenient.
10/10
Exceptional
18 Dec 2013
Harry Chang

Great nice hotel , great service

we arrived from Singapore on a very long flight , arriving early morning,we are lucky that Mr Wahid ,very friendly man , let us have the room to rest , instead of 2pm to check in , nice and clean, great locations, breakfast was good too,many shop and restaurant around , all walking distance .
Family
8/10
Excellent
11 Oct 2013
Verified traveler

Comfy Hotel in City Centre

Nice Hotel if you want to stay close to city centre at an affordable price...
8/10
Excellent
22 Sep 2013
Annette

Close to Main Train Station

The ibis is a great place to stay if you need a place close to the main train station. We easily walked with our suitcase to the hotel (about a street and a half away). The room was comfortable, clean and quiet. There was also a good selection for the included breakfast. Also within walking distance of some great shopping.
8/10
Excellent
05 Sep 2013
Verified traveler

You get what you pay for, but not bad overall.

Room was clean but very small, specially bathroom. Staff is friendly and breakfast was very good. Location has good and bads, good: close to main train station to commute to airport. Bad: the street this hotel is on has some not nice bars and is just next of the red light district...
6/10
Pleasant
09 Aug 2013
Verified traveler

Great central location

Great location literally two minutes from main train station and short walk to city centre. Very helpful staff although the décor in the room was a little tired and needed bit of refurbishment
8/10
Excellent
03 Jul 2013
Chu Chu

So far so good

Service is quite good. staff are willing to help. location is fine, need main train station but need to walk for a while. cleanliness are not enough for the bed and pillow coverlet. seems they haven't clear them enough because it has dust and hair. others are okay. the room window seems not safe enough, so one can claim up if they want. so remember to close the window when you out of the room. bathroom is big enough and clear. so this is okay. I felt noise because down there was a small outdoor bar.
Family
8/10
Excellent
11 Mar 2013
Verified traveler
Overall good!
8/10
Excellent
14 Jan 2013
Wendy

Pleasant stay

Convenient location within walking distance of main train station. Clean, quiet room. Excellent breakfast included in the price.
10/10
Exceptional
01 Oct 2012
Anne

Nice hotel close to train station

Very nice hotel. Cute room decor. Small, older bathroom but clean. No air, kept windows open. Minimal city noise at night. Close to train station. Nice 1-2 mile walk to restaurants/ bar areas across the river. Front desk very helpful. Spoke English. Great breakfast included. Free wifi. Let us check in early and held luggage.
Partner

Location & surroundings

Ibis Styles Frankfurt City
Moselstrasse, 12, Frankfurt Am Main, Germany

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Ibis Styles Frankfurt City

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