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The Cloud One Frankfurt -Metropolitan

Frankfurt · Germany

Poststrasse, 6View location

8.8/10Excellent1,000 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.8/108.8
Condition8.6/108.6
Neighborhood8.4/108.4
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Cloud One Frankfurt -Metropolitan

The Metropolitan Hotel by Flemings offers spacious rooms with free Wi-Fi. The hotel is located next to Frankfurt's main railway station, just a 10-minute walk from Messe Frankfurt and the congress centre.

The soundproofed rooms at the Metropolitan Hotel by Flemings range in size from 20-47 m², depending on the room category. High-quality fabrics and materials as well as an atmospheric lighting concept create a cosy atmosphere. The Metropolitan Health Club is an oasis of relaxation.

A sauna, steam bath and fitness room await you. Outside the hotel, the Main metropolis with the banks of the River Main and its many parks offer several opportunities to be physically active and to fill up on fresh air and ideas.

The Metropolitan Hotel's 24-hour reception organizes exclusive transfers to Frankfurt Airport. This central location is popular for travellers interested in the skyline, the old town and city breaks.

Read more about this hotelShow less

Located in Frankfurt (Gallus), The Cloud One Frankfurt-Metropolitan is within a 15-minute walk of Frankfurt Trade Fair and Festhalle Frankfurt. This luxury hotel is 1.4 mi (2.3 km) from Frankfurt Christmas Market and 1.5 mi (2.3 km) from Römerberg. Make yourself at home in one of the 131 guestrooms.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks. Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services.

Planning an event in Frankfurt? This hotel has 8611 square feet (800 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Events/parties allowed Professional property host/manager Pets allowed Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.00 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
    • Mobile payment options include: Google Pay and Apple Pay
    • Cashless transactions are available
    • Parties and events are allowed on site
    • Safety features at this property include a carbon monoxide detector and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 12.25 for children
    • Airport shuttle fee: EUR 35 per person (one-way)
    • Nearby parking fee: EUR 30 per day(66 ft away; open 24 hours)
    • Pet fee: EUR 25.00 per pet, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: EUR 25 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Arabic

    English

    French

Nearby attractions

Financial District 0.1 km / 0.1 mi
Kaiserstrasse 0.3 km / 0.2 mi
Kap Europa 0.7 km / 0.4 mi
Skyline Plaza 0.8 km / 0.5 mi
Museumsufer 0.8 km / 0.5 mi
Frankfurt Trade Fair 0.8 km / 0.5 mi
Eurotower 1 km / 0.6 mi
Commerzbank Tower 1 km / 0.6 mi
Frankfurt Opera House 1.1 km / 0.7 mi
Nizza 1.1 km / 0.7 mi
Festhalle Frankfurt 1.2 km / 0.7 mi
Main Tower 1.2 km / 0.7 mi
Deutsche Bank Twin Towers 1.2 km / 0.7 mi
Staedel Museum 1.2 km / 0.8 mi
Goethestrasse 1.2 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2018
  • Total number of rooms: 131
  • Number of floors (main building): 6
  • Single rooms: 52
  • Twin rooms: 29
  • Double rooms: 50
  • Connecting rooms
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
Show 55 more facilities & services
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Large pets allowed (over 5 kg) not available in all roomsExtra charge
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Valet parkingExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Cloakroom
  • Lift access
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Dining area: 1
  • Library: 1
  • Towels and bed linen
  • Café
  • Bar
  • Banquet hall
  • Conference room
  • Meeting room: 6
  • ProjectorExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Breakfast
  • Breakfast buffet
  • Hot breakfast
  • Snacks
  • Children get free accommodation, meals payable on the spot
  • Early Check-inExtra charge
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Single-Use Plastic Free
  • Cash Free
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    The Cloud One Frankfurt -Metropolitan

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    The Cloud One Frankfurt -Metropolitan

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    The Cloud One Frankfurt -Metropolitan

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    The Cloud One Frankfurt -Metropolitan

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    The Cloud One Frankfurt -Metropolitan

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    The Cloud One Frankfurt -Metropolitan

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    The Cloud One Frankfurt -Metropolitan

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    The Cloud One Frankfurt -Metropolitan

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    The Cloud One Frankfurt -Metropolitan

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    The Cloud One Frankfurt -Metropolitan

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BEDDBL.DB

    Photos are not available for this room type.

    The Cloud One Frankfurt -Metropolitan

    DOUBLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    The Cloud One Frankfurt -Metropolitan

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU-2

    Photos are not available for this room type.

    The Cloud One Frankfurt -Metropolitan

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 20 m²DBL.SU-1
    DOUBLE SUPERIORPhoto unavailable2 photos

    The Cloud One Frankfurt -Metropolitan

    DOUBLE SUPERIOR

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Room amenities

    • Bathroom: 1
    • Shower
    • Hairdryer
    • TV
    • Radio
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable heating
    • Safe
    • Pillow menu
    • Desk
    • Make-up mirror
    • Satellite TV
    • Plug adaptor
    • Housekeeping
    • Soundproof room

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    The Cloud One Frankfurt -Metropolitan

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    The Cloud One Frankfurt -Metropolitan

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    The Cloud One Frankfurt -Metropolitan

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    The Cloud One Frankfurt -Metropolitan

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    The Cloud One Frankfurt -Metropolitan

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    The Cloud One Frankfurt -Metropolitan

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    The Cloud One Frankfurt -Metropolitan

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    The Cloud One Frankfurt -Metropolitan

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-3

    Photos are not available for this room type.

    The Cloud One Frankfurt -Metropolitan

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Cloud One Frankfurt -Metropolitan

8.8
Excellent
1,000 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.6 /10
Neighborhood
8.4 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
04 May 2026
B
Hotel is A+++. However the area is like a “B” grade zombie movie. Drug addicts, dealers, pimps and pickpockets. It is a shame given how wonderful the hotel and staff is.
Partner
8/10
Excellent
27 Apr 2026
James Douglas
Clean hotel with very helpful staff. Ventilation was not working in the room, but the window opened, which was a good alternative at this time of year. Curiously, not a single usb port or piece of furniture with a usb port in it. No mini refrigerator, only a kettle and instant coffee / tea provided. The hotel entrance was not wheelchair accessible, but the was a “back/side entrance (unmarked/labelled) and usually kept locked. Typical euro breakfast, not many hot choices. No variety/sundry supply store on premises - had to venture out into somewhat sketchy neighbourhood or the train station across the street. Property was clearly under construction with painting and other window sealing work being done: no mention of this in the ads for the property or on Expedia. Lots of homeless / drug takers encamped in front of the property next door, but the police seemed to move them on every couple of days.
Partner
10/10
Exceptional
01 Mar 2026
Lawrence
extremely convenient and great value
Self
10/10
Exceptional
16 Feb 2026
Michelle
It was a very nice hotel. When we arrived the room was only set up for one but the front desk helped us to rectify this quickly. The area around the bar was a good place to hang out while we waited for the rest of our group to arrive. Very clean and spacious rooms! Right next to the main train terminal in Frankfurt. Very convenient!
Partner
4/10
Poor
10 Feb 2026
Enzo
Location did not feel safe.
Way overpriced for location and overall comfort
Business Self
10/10
Exceptional
14 Jan 2026
Jonathan
Newly renovated hotel, quiet rooms and right next to the train station! Would stay again.
Business
4/10
Poor
13 Jan 2026
Gordon
Cold room upon arrival, needed engineer to fix however never reached suitable temperature my entire stay.
Extremely costly (excess of 220 euros) for 1 night for an extremely mediocre hotel.
Business
8/10
Excellent
08 Jan 2026
Nina
staff was very helpful
Leisure Family
10/10
Exceptional
25 Oct 2025
Jimmy
Great stay, Very thankful for this hotel. They were a God send when I really needed the pick up.
Business
6/10
Pleasant
05 Oct 2025
Kim
Ok for one night stop over. Very small rooms
6/10
Pleasant
05 Oct 2025
Mi Ling
The light in the room was a bit dark.
8/10
Excellent
28 Sep 2025
Wanda
The staff was very helpful with directions and suggestions.
Friends_and_family Friends
10/10
Exceptional
28 Sep 2025
Steven
Great staff and breakfast
Leisure Friends
10/10
Exceptional
22 Sep 2025
shadab Ghasemi
Good staff were great
Leisure Partner
6/10
Pleasant
21 Sep 2025
mary
It was the only place I’ve stayed where I didn’t feel safe in the neighborhood
Leisure
10/10
Exceptional
17 Sep 2025
Barbara
Best breakfast ever!
Leisure Family
8/10
Excellent
15 Sep 2025
eddy
Just across the Frankfurt central train station
Leisure Partner
8/10
Excellent
15 Sep 2025
Sharon
Stay at the Fleming because it is 5 minutes from the central train station -literally across the street. You can be on platform 19 to Paris in 15 minutes from your room. The staff is amazing and helpful.

The room could use an update - better pillows would be a good start. The neighborhood needs some love, but again you are 5 minutes from the train station where a warm welcome awaits. We never felt unsafe.
Leisure
10/10
Exceptional
20 Aug 2025
Jenny
Very easy access from the train station and check in was efficient and friendly
Leisure Partner
8/10
Excellent
22 Jul 2025
Scott
The hotel is right outside Frankfurt HBf, which is super convenient. However, we arrived on a Sunday, and the areas around the hotel had drugged out panhandlers.

I would stay here again, but avoid walking alone outside the hotel, and go across the street to the station.
Leisure Partner
10/10
Exceptional
17 Jul 2025
Brian
Probably one of the nicer hotels in this area
Leisure Self
8/10
Excellent
12 Jul 2025
Luke
Outside the entrance smelled like sewage.
Leisure Friends
10/10
Exceptional
11 Jul 2025
Ian
Bery nice hotel, would recommend
Leisure Partner
10/10
Exceptional
05 Jul 2025
Adriana
Clean , silent and great breakfast!
Leisure Family_with_children
8/10
Excellent
02 Jul 2025
Alexander
Hotel room is good and very spacious. It was clean and stuff was very nice. It’s right next to the central train station, so perfect if your train is early or late as you just need to cross the road to get there. It’s about 20 minutes away from main sightseeing of Frankfurt, so no transport is needed. The area near the hotel is very dirty with lots of homeless people and drug dealers. Not sure why the police is not doing anything.
Leisure Family_with_children
10/10
Exceptional
02 Jul 2025
Karina
The staff were accommodating and kind. The property was clean and cool (very important when it is 30+ outside). They made up a lovely sofa bed for our 5 year old and everyone was very comfortable.
Leisure Family_with_children
10/10
Exceptional
29 Jun 2025
Samantha
Wonderful breakfast, so easy to get to from the train station, a seamless 24 hours in Frankfurt
Leisure Self
6/10
Pleasant
28 Jun 2025
Dr Izzy
For anyone who is not from Frankfurt, it is a shock to see the surrounding area. The room was also disappointing. Dirty carpet, no basic stuff like a kettle or spoon for tea. Premium price for a budget room.
Business Self
8/10
Excellent
25 Jun 2025
Joanne
Small room. But convenient to the Main Train Station and lots of dining within walking distance.
Leisure Partner
10/10
Exceptional
19 Jun 2025
Stephen
Surprisingly great hotel, very modern and quiet!
10/10
Exceptional
16 Jun 2025
Nikki
Hospitable receptionist, spotless and well maintained accommodation.
Self
6/10
Pleasant
15 Jun 2025
Kenneth
We stayed here for one night and chose this hotel due to the proximity to the train station. We have stayed at the Flemings brand in the past and generally have a good experience. This property is quite dated. The furnishings quite old, as well as the linens and towels. The room was spacious and basically clean. The amenities were non existent. No soap and an empty bath wash container on the shower wall, therefore had to wash with the shampoo. The area did not feel safe is very dirty and sketchy and loads of homeless around. There are many better options out there.
Business_and_leisure Partner
10/10
Exceptional
07 Jun 2025
Zachary
Great location for a night when having to take the train early the next day. Clean and tidy hotel.
Partner
10/10
Exceptional
05 Jun 2025
Alison
Fast check in for large group. Friendly staff. Great room, comfy bed. Fabulous breakfast. Easy to get around Frankfurt.
8/10
Excellent
04 Jun 2025
Kent

Nice stay

The hotel is just opppsite the train station and with many food options. 20 min walking to the iron bridge.
Business
8/10
Excellent
02 Jun 2025
Thu lap
Friendly staff convenient location minutes to transit very good breakfast lot of various
Leisure Family
8/10
Excellent
01 Jun 2025
Jerwin
Hotel was nice but the area around is quite unsafe.
10/10
Exceptional
29 May 2025
Nathan
Very nice hotel. Spacious rooms with a comfortable bed. Air conditioning was a plus.
Self
4/10
Poor
25 May 2025
Florania
Reviews for this hotel were wrong…this is not a good area to stay. Yes, it is across street from Central station but there are homeless all around doing drugs. I will never stray here again if I ever go back to Frankfurt. Hotel is old, carpet looks dirty…However, staff was nice and breakfast was good.
Leisure Partner
10/10
Exceptional
20 May 2025
Mohannad
The rooms were great, they had an iron and iron board, as well as a hair dryer, which was hard to find in other hotels. The housekeeping was excellent, the front desk very accomidating. It was a pleasure to be here.
Leisure Family
8/10
Excellent
20 May 2025
Colin
It needs ramp access at the main entrance to avoid carrying heavy cases up the entrance steps.
8/10
Excellent
12 May 2025
Andrew Yu Han
Lovely facility, excellent room
10/10
Exceptional
28 Apr 2025
Thomas
Easy, very friendly and fast check in and is in a great location too!
10/10
Exceptional
28 Apr 2025
Thomas
Great location for travelers
Friends_and_family Friends
10/10
Exceptional
19 Apr 2025
Rembert
Hotel and staff are great and an even better value. The location is across the street from the main train station, super convenient. The only down side is the area outside is less than desirable at night. But again, the hotel is great!
Leisure Self
10/10
Exceptional
08 Apr 2025
Romela
Convenient. Just few steps from the main station.
10/10
Exceptional
26 Mar 2025
Joseph
Great room
Leisure Family
10/10
Exceptional
24 Mar 2025
mary
The staff was amazing at this hotel- very friendly and wanting to help
Also gave us 2 electrical converters since we lost ours
Right across from station so was relatively safe
Leisure Family_with_children
10/10
Exceptional
24 Mar 2025
Dr. Hugh

First time in Germany

Quaint, hotel. Clean comfortable, friendly and professional staff. Fairly good buffet breakfast. The coffee was nice and strong.
Partner
10/10
Exceptional
17 Feb 2025
Mark
It is literally 50m from the Frankfurt Hbf (Train station)
Leisure Self
8/10
Excellent
15 Feb 2025
Gina
Pleasant hotel right next to Frankfurt Main Staition. The area sadly is really dodgy, with some nearby streets “off limits” as suggested by locals and hotel staff alike. That said for our purposes it worked well as we had colleagues coming from all over Germany and the connections (flights and trains) were convenient. I had a street side room which was quite noisy so would recommend bringing ear plugs! The staff were friendly, rooms were average but clean and breakfast was standard fare. Would stay here again if we had a conference nearby but would think twice if visiting as a tourist.
Business Self
6/10
Pleasant
06 Feb 2025
Sasha
The area around the hotel was unsafe. It was an average hotel, the decor is not modern. I personally did not feel comfortable with the room, felt alittle eerie.
Leisure Family
10/10
Exceptional
31 Jan 2025
carl

Hauptbahnhof Hotel

Slightly dated hotel in a sketchy neighborhood, right outside the train station. Said at the front desk is a Star
10/10
Exceptional
11 Jan 2025
Robert
As others have noted, area around hotel is savory. But you avoid it if you are arriving by train and you exit station at north exit in which case you only need to walk across the street. The hotel has entry steps that were challenging with luggage but doable. I’m surprised they haven’t built a ramp.
Leisure Family
10/10
Exceptional
30 Dec 2024
Lee-Ann
Close to trains
Leisure
10/10
Exceptional
22 Dec 2024
Jacquelyn
Property was very nice and conveniently across from the train station. With that in mind there are always some interesting people that linger around transportation hubs. Immediate neighborhood was interesting but otherwise fantastic stay
Leisure Family
8/10
Excellent
18 Dec 2024
Dianne
Outside of property the area is very dirty with people loitering
Leisure Partner
6/10
Pleasant
18 Dec 2024
HARUE
It's near from the main station, very convenient. The room is spacious and clean. The bed is perfect for good sleep.
Leisure Family
10/10
Exceptional
09 Dec 2024
Kevin
Great location right across from the train station in Frankfurt. Easy access to local and long distance trains. Walkable the many shops and restaurants. 15 min walk to the Christmas markets. Clean room and newly renovated bathroom. Super friendly staff. No one around the hotel.bothers you. Highly recommend. Will definitely stay again when we return to Frankfort.
Leisure Partner
10/10
Exceptional
08 Dec 2024
Sandra
The hotel itself is lovely in style & decor. Love that our room has a separate bathtub and shower stall. We were able to get a kettle and there was a coffee maker and fridge in the room. Offerings of cookies and fruit in the lobby.
However we arrived early evening and wanted to visit the historic area with the Xmas market . Being unfamiliar with the route the front desk staff showed us on a map how to get there. What they didn’t tell us was about the streets NOT to walk on due to the high number of drug users and dealers. ( this we found out from the police when we asked for help returning to the hotel( and finally jumped into a cab). So we DID end up walking a “bad” street and we DID feel uncomfortable and unsafe but we didn’t know why- the energy was of that nature. It would be good for staff to warn guests especially female ones.
Other than that- and the extreme overcrowding of the Xmas markets… the hotel experience was great.
Leisure Friends
10/10
Exceptional
12 Nov 2024
Basil
Great location and great ammenities. The staff was very helpful and accommodating. I will definitely stay again.
Business
8/10
Excellent
11 Nov 2024
KRISTOFFER
booked this only cus near the train station. the outside is pretty dirty and filthy but the hotel was cool, location was top notch especially if u got a train ride when you leave. id stay here again , sketchy surrounding though w sketchy people hanging around the corner and what not - saw a dude smoking crack right outside of the place but yea , i feel the whole city of Frankfurt is not the nicest Germany has to offer but it is what it is. Hotel did its job... was here for a day only.
Self
10/10
Exceptional
04 Nov 2024
Vilma S.
We checked in at night and Amalia assisted us very well. Amalia is very professional, kind, and even gave us instructions how to navigate our way to Frankfurt airport. She went above and beyond her job. Keep Amalia because she is excellent in customer service. Thank you Amalia.
Leisure Partner
8/10
Excellent
23 Oct 2024
Martha Lucia
Convenient location close to train station
10/10
Exceptional
11 Oct 2024
natasha
The front deck staff was so very helpful and accommodating. So was the restaurant breakfast hostess. Very attentive.
Partner
10/10
Exceptional
10 Oct 2024
Caley
Very nice staff. Very convenient to the rail station.
Partner
10/10
Exceptional
08 Oct 2024
Narasimha
Right next to Frankfurt Main, great convenience for every thing (food, shopping and visit attractions by foot). Property is well maintained. Very helpful front desk staff. Kudos to the service they are providing. This will be my first choice for stay in the future.
Leisure Self
8/10
Excellent
03 Sep 2024
Frank
Room is clean and quiet. The hotel is next to train station with many shoppings and food stores nearby. The area is busy and little messy due to high traffic. Safety is okay.
Leisure Family
10/10
Exceptional
03 Sep 2024
Amber
The staff is great. The property is lovely; clean rooms and safe in the hotel. The area around the property, at no fault of the hotel, is terrible; dirty, red light district, and visible drug use, but that's not uncommon near a transportation hub.
8/10
Excellent
25 Aug 2024
Adem Can
Very beautiful hotel , Room renovated clean The only problem around The hotel little unsafe ,
Leisure Self
10/10
Exceptional
20 Aug 2024
Diana
I stayed for 13 nights, and was very happy with my hotel choice. The hotel was lovely. My room was very nice. The mini-fridge though was odd. It didn't get very cold at all (more cool, than cold) and was very shallow (you could put small bottles in the door, and then had about 4-inches of depth remaining). I had to put my salad containers on their sides in the fridge. The hotel staff refers to it as the \"mini-bar\" (although it comes completely empty), probably because it was meant only for bottles (no shelves in the unit). The location was extremely convenient for public transit. Yes, there are dodgy-looking people hanging around the street corner and just outside the door of the train station opposite the hotel, but show me a downtown nowadays without dodgy-looking people and panhandlers hanging around. None of them were near the hotel entrance though. I am a middle-aged, 5-foot tall female, and I felt completely safe. Put your blinders on, and just walk quickly by it all. Overall, the hotel was lovely and extremely convenient.
Leisure Self
10/10
Exceptional
14 Aug 2024
Tayne

Good for a quick stay.

Stayed for just one night. I would recommend staying somewhere else if you were to visit Frankfurt longer as it’s right by the main Hbf, attracting some unsavoury characters.
The front desk staff were very kind and helpful.
The standard room was a very nice size and just what we needed.
Partner
8/10
Excellent
07 Aug 2024
Hong
Room very small
8/10
Excellent
03 Aug 2024
Mark
A very good choice that is super convenient to the main train station, particularly the northern end, which can be entered just across the street. My room was comfortable and had a surprisingly large and stylish bathroom for a relatively small room. I would stay here again, especially when proximity to the train station is desirable.
Leisure Self
8/10
Excellent
24 Jul 2024
Nina
looks like the rooms are readied for men--no small mirror for make-up or q-tips/make-up remover, body lotion in the rooms. nothing major, but given how nice the hotel is overall, that was surprising. and the room was a bit stuffy/smelly when I entered
6/10
Pleasant
24 Jul 2024
Michelle
Great location for the purpose of my stay, however i believe i was double charged for my stay. Have contacted the facility. I tried to explain it to the girl at the desk but she insisted i needed to verify payment. When it was removed twice from my account i immediately emailed them. Still waiting for a response.
Leisure Self
10/10
Exceptional
17 Jul 2024
Carol
Quiet and convenient. I've been staying there for years and it's consistent in quality.
Business_and_leisure Self
10/10
Exceptional
17 Jul 2024
SB

Amazing

Amazing... friendly and very helpful staff. Bedroom was comfortable. Shower was amazing.

I saw a few bad reviews about the area... but the area is fine. Just be safe.
Self
10/10
Exceptional
16 Jul 2024
Robert

Das ist gut! C'est fantastique!

This was one of the best hotels we have stayed in, not just for the facilities, but because of the staff. I don’t think we have encountered a better staff anywhere on our travels. They are friendly, relaxed and talkative. From checking in, having a laugh with the receptionist, to being engaged in conversation at the bar and around the hotel, it was fantastic. My son is 13 and he had an amazing time. The selection of fruit and Haribo at the front desk is a great touch, too. We had a great stay, and would go back.
Friends_and_family Family
10/10
Exceptional
08 Jul 2024
Mark L.
Staff assistance with lost baggage/ no personal items was excellent! Loved the location.!
Partner
10/10
Exceptional
08 Jul 2024
Masoud
Very close to train station. Nice walk to old part of the city as well
Leisure Family
6/10
Pleasant
07 Jul 2024
Tom
Good nice and quiet
Leisure Self
8/10
Excellent
29 Jun 2024
Miguel Angel

By the main train station. Rough neighborhood

Good location if you are arriving by train or taking one. Nice rooms. Clean and comfortable. AC is almost useless. Never really cooled down effectively. The neighborhood is quite rough with many people selling drugs all over the place and fighting. There are nice restaurants nearby but be careful when walking around. I am not kidding. I live in Chicago and this part of Frankfurt is rough.
Partner
10/10
Exceptional
22 Jun 2024
Victor
I love it
6/10
Pleasant
10 Jun 2024
Athanasios
Room service has deteriorated just like the neighborhood
Leisure Partner
8/10
Excellent
21 May 2024
Verified traveler

Convenient

This property is right across the train station which is very convenient.
Nice overnight stay
Friends_and_family Family
6/10
Pleasant
19 May 2024
Kaveh
The room was not cleaned between the first and second night. The hotel is close to the train station which can be scary at night time because of the number of people using drugs in front of you.
Leisure Partner
10/10
Exceptional
07 May 2024
Klaus
Great hotel with spacious rooms and comfortable beds located right next to the main train station.
Leisure Self
8/10
Excellent
03 May 2024
Blake
The location is very unsafe, really great hotel and service other then that
Leisure Partner
10/10
Exceptional
26 Mar 2024
Ahmad
It was great
Leisure Partner
10/10
Exceptional
16 Mar 2024
Markie
It was quiet and comfortable.
Business_and_leisure
10/10
Exceptional
28 Feb 2024
Dan
Lovely staff who were very helpful.
Business Partner
10/10
Exceptional
07 Feb 2024
Qing

Covenient and Nice

Very convenient location and nice facility.
Partner
8/10
Excellent
31 Jan 2024
Lac Huy David
location convenient as it is attached to central train station. However, room was not cleaned daily, plus i stayed there for 3 days, only 1 bottle water was given.
8/10
Excellent
26 Dec 2023
Georgette
The hotel is right across the street from the main train station, which was perfect for us as we took the train a few times, once to Frankfurt from Nuremberg, once to Heidelberg and once to Berlin. The breakfast could have been a little better. On our last day they didn’t have much at all, no eggs, no bacon very little in the bread department, quite disappointed in that area.
Leisure Partner
10/10
Exceptional
15 Dec 2023
Klaus
Nice hotel next to the Frankfurt main train station. Comfortable beds and clean rooms.
Leisure Self
10/10
Exceptional
15 Dec 2023
John
Very helpful and kind staff.
Self
6/10
Pleasant
06 Dec 2023
Myriam
Across the road from the main train station with many outlets for food. Older style hotel with renovated bathroom.
Leisure Partner
2/10
Poor
20 Nov 2023
Verified traveler
Very bad experience starting with the check-in. I don't recommend this hotel.
Business
10/10
Exceptional
09 Oct 2023
Del
Excellent hotel in the worst part of the city
Leisure Family

Location & surroundings

The Cloud One Frankfurt -Metropolitan
Poststrasse, 6, Frankfurt Am Main, Germany

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The Cloud One Frankfurt -Metropolitan

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