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Cristall

Frankfurt · Germany

Ottostr, 3View location

8.8/10Excellent343 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.2/108.2
Condition8.6/108.6
Neighborhood8.2/108.2
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Cristall

This fully air-conditioned, nonsmoking hotel enjoys a central location in Frankfurt, directly beside Frankfurt Central Station. Hotel Cristall is a 10-minute walk from the Frankfurt Trade Fair and a 12-minute train ride from Frankfurt Airport. All rooms at Hotel Cristall are individually furnished.

The modern rooms all feature air conditioning and WiFi is also available. Guests are welcome to relax on the attractive terrace. The lobby also offers a free internet terminal. Excellent bus, tram, S-Bahn and train connections are available from Frankfurt Main Station.

Read more about this hotelShow less

With a stay at Hotel Cristall, you'll be centrally located in Frankfurt, within a 10-minute walk of Skyline Plaza and Frankfurt Trade Fair. This hotel is 0.8 mi (1.4 km) from Alte Oper and 0.9 mi (1.4 km) from Main Tower.

Make yourself at home in one of the 30 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include desks and complimentary newspapers, as well as phones with free local calls. Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.00 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 5.00 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    German

    Arabic

    English

    Italian

    French

    Urdu

    Spanish

Nearby attractions

Financial District 0.1 km / 0.1 mi
Kaiserstrasse 0.4 km / 0.2 mi
Kap Europa 0.6 km / 0.4 mi
Skyline Plaza 0.7 km / 0.4 mi
Frankfurt Trade Fair 0.8 km / 0.5 mi
Museumsufer 0.9 km / 0.6 mi
Eurotower 1 km / 0.6 mi
Festhalle Frankfurt 1.1 km / 0.7 mi
Commerzbank Tower 1.1 km / 0.7 mi
Frankfurt Opera House 1.2 km / 0.7 mi
Congress Center Messe Frankfurt 1.2 km / 0.7 mi
Main Tower 1.2 km / 0.7 mi
Deutsche Bank Twin Towers 1.2 km / 0.8 mi
Nizza 1.2 km / 0.8 mi
Goethestrasse 1.3 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Room service
  • Lift access
  • Café
  • Conference room: 1
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin COMFORTDouble or Twin • COMFORTDBT.OM

    Photos are not available for this room type.

    Cristall

    Double or Twin COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE COMFORTSINGLE • COMFORTSGL.OM

    Photos are not available for this room type.

    Cristall

    SINGLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Cristall

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Cristall

8.8
Excellent
343 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.2 /10
Condition
8.6 /10
Neighborhood
8.2 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
11 Jul 2026
Georgy
It is a nice little hotel right next the main station which worked very well for me for a two-day stay. It is very basic but has all that I needed. The breakfast was very nice, and the staff was very friendly and helpful. The area around Hauptbahnhof is sketchy but this hotel is on the safe side next to a police station. The street was quiet at night, and the sound proofing was excellent anyway. The bed was very comfy, the room has an AC, which was very important in the heatwave. Shall come again!
Self
8/10
Excellent
10 Jun 2026
Lois
Clean room, air conditionjng, good breakfast included in price, well located next to the train station.
Friends
8/10
Excellent
10 Jun 2026
Ronaldo
Great location! 2 min walk to Frankfurt hbf. The only con is you still need to carry luggage several steps after using elevator but very good price.
Partner
10/10
Exceptional
30 May 2026
Li
Good location, close to everything
Partner
10/10
Exceptional
22 May 2026
Jan
Everything was refreshingly perfect! This was my last stop on a month long tour which unfortunately included over-rated, mediocre hotels. I was pleasantly surprised at such a reasonably priced hotel. The little Italian \"Contessa\" at the front desk helped me check in to my morning flight and sent me to a great restaurant for my last night in Germany.
Self
8/10
Excellent
15 May 2026
Thomas
Breakfast included, and the room I was in was small but updated nicely.
Business Self
8/10
Excellent
24 Apr 2026
Gerald
This hotel is super close to the
Rail station. Staff were helpful and the room, while smaller than Canadian norms, was clean and beds comfy.
Self
8/10
Excellent
16 Apr 2026
Anthony
Good location at a good price
10/10
Exceptional
09 Apr 2026
Ruben
Good
8/10
Excellent
28 Jan 2026
Gerson
Room was clean and the staff were kind. Also the breakfast was very good!
Partner
8/10
Excellent
13 Jan 2026
Angela
Convenient and nice
6/10
Pleasant
15 Oct 2025
David
Area not the best
Leisure Self
10/10
Exceptional
14 Oct 2025
YUN YAN
Everything is excellent if you can avoid room 1 beside the lobby.
Leisure Family
8/10
Excellent
10 Oct 2025
wing kin
room clean, breakfast included, close to central station, food around the hotel
Leisure Family
8/10
Excellent
01 Oct 2025
Murdo
Ideal for the station, room compact so b suitable for a short stay or overnight. However, good value. And breakfast included was good
Self
10/10
Exceptional
27 Sep 2025
Myrna
The location was super convenient, less than 2 min walk to the main train station. Breakfast was the basics but good overall. Room was as expected. Grateful they let me check in a bit early. That was the biggest plus for me. Thank you.
Leisure Self
8/10
Excellent
21 Sep 2025
Centenie
My room was clean and comfortable. The hotel is conveniently close to the train station. Breakfast was good.
Leisure Self
8/10
Excellent
20 Sep 2025
FLOR DE LIS
Location is excellent, right next to the train station. Breakfast is good, although more fruit options would be better. Towels could be replaced for new ones. Stairs may be an issue for old people but in general is a great option for a short stay.
Leisure Family
6/10
Pleasant
16 Sep 2025
CARLOS
Close to the main train station, very bad area that made feel us unsafe, ideal hotel for a quick night sleep to catch up a train next day
Leisure Partner
10/10
Exceptional
24 Aug 2025
Joe
Rooms are very nice but would not be good if you have difficulty with stairs. The elevator only stops between the room floors (ceiling height is very high so you still have to climb 10 stairs from the elevator). Area is not the nicest, but conveniently near the train station. You need to walk 2 - 3 blocks to find a nice restaurant.
Leisure Family
8/10
Excellent
13 Aug 2025
William
Hotel Cristall does an excellent job at providing a good accommodation in a convenient location for a reasonable price.
The hotel is cozy, the room was clean overall, the breakfast was fairly simple but good, and the service was outstanding.
I would stay again and recommend to others without hesitation.
Leisure Family
10/10
Exceptional
05 Aug 2025
Christoffel

Good customer service

Good breakfast, comfortable room, and good customer service
Business
10/10
Exceptional
20 Jul 2025
Morgan
I loved my stay at Hotel Cristal. It was such a pleasant surprise as I just wanted to book an inexpensive hotel by the train station so I could crash after a late train in. The staff were all so friendly and accommodating, I was greeted with a large bottle of complimentary water, and the included breakfast in the morning was fantastic. The room was small but clean and updated, and the air conditioning worked great. The short walk from the train station to the hotel felt very safe (you can see the hotel out the side entrance of the train station) and I got a nice late meal half a block away. I wouldn’t go much further into the surrounding area alone after dark but it was a great place to spend the night before catching a train to the airport in the morning.
Leisure Self
10/10
Exceptional
29 May 2025
CRESWELL
The staff (Mara you're a legend!) we're incredibly helpful.
The twin room was on the ground floor
Breakfast had a great selection on offer
The hotel is literally next to the Frankfurt Main train station
Leisure Family
10/10
Exceptional
24 May 2025
Ruben
Included a great breakfast. Close to the train station.
10/10
Exceptional
11 May 2025
mark
The hotel is nice and the rooms are small but practical. It is really close to the train station which is great for a stop over before a long train trip. However it is too close to the riff raff that hang around the train station. I saw lots of open drug use and did not venture out after dark. Limited dining in the immediate area.
Leisure Self
10/10
Exceptional
06 May 2025
Isabel
It was a nice short stay and have very good breakfast
Partner
8/10
Excellent
01 Apr 2025
Carl
clean and comfy
Leisure Partner
8/10
Excellent
16 Oct 2024
Cole
The Concierge was very accommodating and friendly. Great English and goes above and beyond. Breakfast was incredible. Only thing is the breakfast room is not big. Still enjoyable!
Leisure Partner
8/10
Excellent
15 Oct 2024
Kayla
Conveniently located next to train station.
Lots of great food options around. Staff is very helpful and friendly.
Leisure Friends
10/10
Exceptional
01 Oct 2024
Otto
Wonderful staff, felt welcomed on our arrival, room was clean, comfortable and nice tv set
Leisure Family
10/10
Exceptional
18 Sep 2024
Tara
Close to the train station, clean room, and the breakfast was wonderful!
Leisure Self
10/10
Exceptional
09 Sep 2024
Catherine
Very convenient, hotel is walking distance to Frankfurt Main Central station. Good location, wi-fi and breakfast.
Leisure Partner
8/10
Excellent
28 Jul 2024
Joe

Good budget hotel

It was okay, right next to Frankfurt Main Central Station. I didn't hear much noise from the trains but more noise of people wandering around late at night. It is an older building with small room size for single person. It has air conditioning which is perfect during the summer and descent wi-fi. TV was all in German though, Front desk allow me 1 hour early check-in. I also received a free bottle water. Staff was great and free breakfast was descent. Great for a backpacker like me or a 1 night stay for connecting flights
Friends_and_family Friends
8/10
Excellent
31 May 2024
So Wan
close to the train station, very convenient
Leisure Family
8/10
Excellent
21 May 2024
elaine
very convenient to train, breakfast good, personnel and
condition of room very good; only problem we met was no
way but up steps in front of hotel, steps down to only lift and lift only to 3rd floor;
Partner
10/10
Exceptional
15 May 2024
Keith
Good hotel with friendly and efficient staff and excellent breakfast.

Good location, two minute walk from the train station.
Leisure Partner
10/10
Exceptional
30 Apr 2024
Sonia
Close to train station
Leisure Self
10/10
Exceptional
18 Feb 2024
DONGJO
Very clean, good food, kind staffs. Amazing atay!!!
Leisure Partner
10/10
Exceptional
18 Jul 2023
Joanne
We enjoyed our brief stay at the Hotel Christall. It is very close to the Frankfurt Hbf which was important to us. The air-conditioned room was perfect for our one-night stay. Breakfast was just right. The staff were very pleasant and helpful. While it was a bit of a walk, we enjoyed going to the river and an older part of the city. We would stay again.
Leisure Family
8/10
Excellent
15 Jul 2023
LAURENCE

Frankfurt done easy

Lovely place to stay ! Great location friendly people Nice breakfast
Self
10/10
Exceptional
30 Jun 2023
Yan

Clean, convenient, good breakfast

The title says it all. Walking distance to Central train station, friendly and helpful staff, value for money
Partner
10/10
Exceptional
27 Apr 2023
liliana

Excellent deal

Excellent location fully restored very good price with free breakfast
Partner
8/10
Excellent
27 Feb 2023
Juan
Good value for the money, good breakfast, staff very friendly. Excellent location close to transportation and easy trip to the airport. Surrounding area not very nice but that is to expect being few steps from the main station. Also, the lift goes to 1-2 or 3-4 floors. Not good for travellers with big luggage.
Leisure Self
10/10
Exceptional
27 Nov 2022
WALTER
Staff was friendly. Area around a train station can seem a bit rough, but not the Hotel‘s fault.
Leisure Self
10/10
Exceptional
11 Nov 2022
Adrian

Excellent choice in a central location.

Excellent hotel. Clean, confortable beds and outstanding location, across the street is the Central station. Great breakfast and super friendly staff!
Friends_and_family Family
10/10
Exceptional
03 Nov 2022
Roger
Excellent staff. Clean rooms. Great breakfast.
Business Self
8/10
Excellent
31 Oct 2022
john
Convenient to Frankfurt Hbf
Leisure Self
8/10
Excellent
20 Sep 2022
MEIHUA
Their staffs are very nice, helped me
to stay at the same room per I requested.
Leisure Family
8/10
Excellent
30 Jul 2022
Shakira

2 nught stay

Very conveniently located next to the main central station. There is also a tram stop that is a short walk away. Many options for food and drink within walking distance.

Hotel staff was nice and friendly, the breakfast was decent, and the room and bathroom were clean. I do wish there was an outlet closer to the bed. Other than that, it was a good stay.
Friends_and_family Family
8/10
Excellent
11 Jul 2022
Joseph

Very good value

Better thsn I expected. Good value for money.
10/10
Exceptional
08 Jun 2022
Magnus
Great hotel close to railway station great breakfast, service…
Leisure Self
10/10
Exceptional
06 Jun 2022
Henri
Stayed one night on a flight layover. Would definitely stay there again. Breakfast buffet was amazing. Nice clean room.
Leisure Partner
10/10
Exceptional
13 Jan 2022
Khurram
Hi, it’s a good hotel near central station clean and very near walking distance
Business Family
10/10
Exceptional
14 Oct 2021
Paul
Quick check in, friendly and exceptionally located
Leisure Self
10/10
Exceptional
29 Sep 2021
Carol
Great budget hotel. It was clean, water pressure was great and it had a good breakfast selection. Just across the street from the train station was an added benefit. Area surrounding the hotel was not very nice, but if you walked towards the old part of town it got nicer.
Leisure Family
8/10
Excellent
12 Sep 2021
Robert
Good choice for the price.
Leisure Self
10/10
Exceptional
11 Jul 2021
Glenn

Clean and convenient

Very convenient location next to main train station. Very friendly and helpful staff. Excellent breakfast buffet. Will be my new go to hotel in Frankfurt.
Self
10/10
Exceptional
05 Mar 2020
Paul
Clean, friendly and right next to the main train station
Business
8/10
Excellent
12 Feb 2020
Bobby
Close to the station, breakfast was adequate, staff speaks English. From the hotel you can get to the airport or take a subway any where in the city. The main street that is outside the train station has a lot of places to eat and and near the hotel there is some good places to eat.
Business_and_leisure Partner
10/10
Exceptional
16 Dec 2019
Verified traveler
Convenient and well designed property. Nice size rooms and bathroom. Basic amenities.
Business Self
6/10
Pleasant
12 Dec 2019
Verified traveler
Small rooms, furniture had stains, bathroom had musty odor. Sheets, bed and bathroom were clean with squit 3 in 1 soap, shampoo, conditioner. For those who hate excercise be prepared to climb at least 1 flight of stairs
Partner
10/10
Exceptional
06 Dec 2019
miyuki

Excellent stay

Easy access from central station. Comfortable stay and easy access to museum, sightseeing spot. I will stay next time again with my son/ daughter in near future.
Thank you
Self
8/10
Excellent
23 Nov 2019
Verified traveler
Odd lay out. Convenient location, walkable to everything.
Leisure Family
10/10
Exceptional
07 Nov 2019
Jim
Walkability, staff super friendly, very Cozy. Next to train station,
Business Self
10/10
Exceptional
09 Oct 2019
Elizabeth
Convenient location for the trains and walkable to the historic downtown area. Staff was friendly and greeted us with wine!
Partner
8/10
Excellent
03 Oct 2019
Alan

Close to the station and great value

The Hotel Cristall is very reasonably priced, just a few minutes walk from the train station, very comfortable and quiet, and the service was very good. About the only down side was the steps at the front door and the fact that the lift stopped between floors, requiring luggage to be man-handles up or down a half-flight of stairs - not a big problem, just a bit of effort required. We would definitely stay here again.
Partner
10/10
Exceptional
23 Sep 2019
Verified traveler
Excellent location near the main train station. Excellent room and breakfast.
Leisure Family
10/10
Exceptional
10 Aug 2019
Klaudija

Perfect for short stay and good price with quality

Close to the main train station- good location, superb nice staff who welcomes you with a small gifts 🔅
Friends
6/10
Pleasant
12 Jul 2019
Deborah A
Stairs are not good for carrying even carry-on. Cannot recommend because elevator does not go to floor where rooms are.
Friends
10/10
Exceptional
04 Jul 2019
Janet
Very good service and nice staff. Thanks for helping to mailing the package for me and giving us a clear direction.
Partner
8/10
Excellent
21 Jun 2019
G
Great renovation good breakfast and location to train station.
Business Self
10/10
Exceptional
02 Jun 2019
YIN NOK
Convenient location. Very friendly and helpful staff
6/10
Pleasant
04 May 2019
WayupNorth
This is a very basic older hotel. The room was clean and surprisingly quiet considering how close it is to the station and the busy streets.
The best part is it’s proximi to the train station.
We found the breakfast rather expensive for a continental breakfast. There are plenty of food options at the train station that are less money.
Leisure Partner
8/10
Excellent
02 May 2019
Verified traveler

Convient to railway station

After helping me with my bag up the stairs to the hotel, the receptionists gave us a room on the level of reception.
The room had been recently renovated. The shower made an odd loud noise.
Partner
2/10
Poor
11 Dec 2018
Verified traveler
I would not recommend this hotel at all. 1st of all, if you have big baggage, good luck to you as this hotel does not have a lift on the registering floor. When you enter the hotel, there's a flight of stairs up to the registering counter. Once you're done checking in, there's another flight of stairs you need to descend to get the lift up to your room. When the lift door opens, you have to descend another flight of stairs to your room level. It's a lot of hassle. There's no staff to help with your baggage. 2nd unpleasant experience has to do with the server in the breakfast area. I strongly urge the management to leave her in the kitchen where there's zero guest contact. On the first morning, there was a loud bang on our door and came the yelling 'breakfast!' We were in shock. Who yells at guests to go for breakfast?! It was 9 am and the breakfast ends at 10! When we got down, we realized she was in charge of the breakfast area. She was pulling a face at us. When I approached her if the kitchen does boiled eggs, she looked at me without answering my question and said '1 min'. I was like what?! asked you again in 1 min? Then a little while later, she came in, looked into a big can, and grudgingly said 'eggs in here'. I'm like seriously who will know the eggs are in there?! So rude. The second morning, the bang and the yell again. This time I checked the can for eggs, none. I told her. She checked said 'it's finished' I said 'so?' She gestured 'too bad.' I left without eating.
8/10
Excellent
29 Oct 2018
Paul
Quiet and comfortable and the Hotel is right next to the Hauptbahnhof
Family
8/10
Excellent
04 Sep 2018
Fran
Great location, right behind the main train station! The room was very nice. I must say it was the tiniest hotel room I've been in. But it was comfortable, had everything it needed to have, and was a good value. I suspect the small size came from remodeling an older building to have a bathroom in each room. But like I said, clean, great location, comfortable and a good value!
8/10
Excellent
04 Jul 2018
Verified traveler
it was a good hotel, great location but a little bit small.
Partner
8/10
Excellent
30 May 2018
Yogini
Good hotel. Two issues: no elevator on lobby floor and water in shower did not drain well. Otherwise good location and comfortable hotel room.
10/10
Exceptional
02 May 2018
Amy

Convenient, Comfortable, and Well-Designed

Hotel Cristall was perfect for us. Two minute walk to the train station for an early morning flight. Small room but well designed, attractive, and clean. Very comfortable bed. We left too early for breakfast. We would definitely stay there again.
Partner
10/10
Exceptional
13 Nov 2017
Verified traveler

perfect!

Great friendly staff; free wine and water at check-in! Not much to do at night, but I managed to find a bar in walking distance to meet some people. I like the small room hotels; no extra space, just what I need.
10/10
Exceptional
18 Jul 2026
Maria Gabriele
Sehr nettes Personal
Frühstück ausreichend
Zentrale Lage Hauptbahnhof
Sehr zu empfehlen
Partner
10/10
Exceptional
15 Jul 2026
Shugo
1週間おいて再び利用しました。
今度は最上階の西日の当たる部屋で 朝日も 隣のビルに反射して 入ってくる。
エアコンが大役たち 快適に過ごせた。
ブラインド も 構成 シャッターで 遮光 採光 ともによかった。
Self
10/10
Exceptional
14 Jul 2026
KAZUO
朝食が期待以上で満足できました。
Partner
10/10
Exceptional
08 Jul 2026
Shugo
外観は少し古くは見えるが 中はとってもきれい 水回りなど設備も不具合なく
使い勝手もよい
一人旅だが 部屋の広さは十分 床にスーツケースを開いても余裕
気温は高くないが ちょっと熱気がこもるときに部屋ごとについているエアコンユニットはありがたい
朝食もコンチネンタルだが パン様々・ハム・チーズなどなどバリエーションがあって十分楽しめた
駅近くは治安が心配というが駅に近く警察の詰め所に沿って歩くので心配無用
スーパーマーケットも300mぐらいのところにあって便利でした
また泊まります ストレスフリーで楽しみです
エレベータが階の中間にありどのフロアに行くにも半階分の階段を使うようになっているのが面白い
Self
10/10
Exceptional
25 Jun 2026
Yann
Satisfait, je recommande pour un passage par Francfort via Train
Self
8/10
Excellent
09 Jun 2026
Maria
Sehr freundliches Personal. Uns wurde bei allen Annehmlichkeiten geholfen. Preis-Leistung ist in guten Verhältnis. Das Hotel befindet sich unmittelbar beim Frankfurter Hbf und ist schnell und unkompliziert zu finden. Obwohl es dort sehr frequentiert ist, war es im Zimmer angenehm ruhig. Nach Abreise durften wir unsere Koffer noch bei ihnen einsperren. Das hat uns sehr geholfen.
Frühstück war ausreichend und gut. Wir waren im Juni in Frankfurt und an den heißen Tagen, hat es sich im Zimmer etwas aufgewärmt, aber zum Glück gab es eine Klimaanlage und Ventilator. Alles in Allem empfehlen wir das Hotel Cristall.
Partner
10/10
Exceptional
30 May 2026
Toshihiko
Very comfortable and kind hotel staff. I am very satisfied during my stay. Thank you!
Self
10/10
Exceptional
14 May 2026
Jörg
Frühstück definitiv gut. Markenprodukte, Kaffee automat sehr gut, beste Qualität. Wer hierzu meckert, ist selbst schuld.
Partner
6/10
Pleasant
07 Apr 2026
Carmela
Camera piccola e con qualche problema di rumori. Wifi funzionante, colazione accettabile. Hotel posizionato bene vicino alla stazione centrale. A fronte di semplici richieste (areatore malfunzionante e polvere in camera) il personale é stato molto scortese ci ha risposto che potevamo andare via e scegliere un hotel a 5 stelle.
Partner
10/10
Exceptional
31 Mar 2026
Oliver
Ein kurliges Hotel gleich neben dem Bahnhof. Das Hotel ist sehr verwinkelt. Das gibt ihm aber eine gewissen Charme. Das Personal ist sehr freundlich. Das Frühstück war tipptopp. Aufenthalt hat so sehr gefallen. Spannend war der Weg zum Zimmer. Der Lift hält im ersten und zweiten Stock. Was heisst, dass man danach einen halben Stock nach oben oder runter gehen muss.
8/10
Excellent
02 Mar 2026
Rosangela
Prática localização, em frente à estação de trem central em Frankfurt, café bom, custo excelente.
O único senão é o fato do elevador servir parcialmente os andares do hotel e não todos.
Friends_and_family Family
8/10
Excellent
25 Feb 2026
Susanna
Personal muy amable
Partner
8/10
Excellent
15 Dec 2025
Kazuha
綺麗でサービスも良かったです。朝ごはんがとってもおいしかったです。
Leisure Friends
8/10
Excellent
13 Dec 2025
Shigehito
客室が広くてゆったり。レセプションの対応もフレンドリーだった。 少し時間を要したが・・・
Business
8/10
Excellent
24 Nov 2025
Hans
Frühstück sehr einfach
Self
10/10
Exceptional
23 Nov 2025
Masataka
The central heating was enough for customer area.
I could enjoy dinner at the nearest traditional dishes restaurant.
The station is under costruction.
But it was easy to access via Nord gate.
Leisure Family
8/10
Excellent
17 Nov 2025
Sara
Nada se destacou. Utilizei apenas para passar a noite.
Partner
10/10
Exceptional
22 Oct 2025
JEAN PAUL
tout était parfait, super propre, tout près de la gare
Partner

Location & surroundings

Cristall
Ottostr, 3, Frankfurt, Germany

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