Name: The Muse Amsterdam
Address: Bronckhorststraat, 14, Amsterdam, 1071 WR, NL

10/10

Exceptional

05 Aug 2026

Sonia

The room was clean but oddly shaped and impractical and the lighting was too bright

8/10

Excellent

01 Aug 2026

Keith

This location is good if you want an affordable hotel that’s walking distance from the canal districts and from the De Pijp neighborhood.
The beds were comfortable and the room fairly well equipped.
Unfortunately we got woken on the first morning, with “do not disturb” on our door, because the hotel plumbing had backed up and the plumbing access was in our room. Not a great start, our shower backed up with water from the sewers and smelled terrible. The hotel did give us a room to shower in for the day which helped and the staff were great.
I’d like to have liked this hotel a lot more than we did, unfortunately starting a stay with a plumbing failure affecting the overall stay isn’t going to result in a five-star experience anywhere though.

10/10

Exceptional

28 Jul 2026

Margaret

Great location for all museums, good cafes and restaurants near by.

10/10

Exceptional

27 Jul 2026

Sanja

Kind staff and balcony

8/10

Excellent

16 Jul 2026

Nathalie

Hôtel très bien situé, chambre très propre et personnel très aimable. Par contre, chambre et salle de bain très petites. La hauteur du bain n’est pas adéquate pour une personne âgée ou à mobilité réduite.

8/10

Excellent

15 Jul 2026

Arlene

Great hotel, but rooms are small, with not much room for luggage. Flavio was excellent. Tram right at the corner. Breakfast looked great. Tram is 15 min away from everything.

Family

8/10

Excellent

12 Jul 2026

Daniel

Clean and very comfortable amenities

Family_with_children

8/10

Excellent

11 Jul 2026

Eddie

Front desk staff were very friendly and helpful

Self

10/10

Exceptional

08 Jul 2026

Marilyn Joan

Lovely boutique hotel. Close to all main museums and restaurants. Rooms are quite small but standard for European hotels. No closet or space for clothes so be prepared to live out of your suitcases. We had a small balcony. The breakfast was ample

Partner

10/10

Exceptional

08 Jul 2026

Elspeth

This is a great location for things to do in Amsterdam. It is quiet and safe a good neighborhood. The hotel staff were courteous and ever so helpful, nothing was a problem to them. The bed and linens were clean and comfortable. The space is compact with all amenities. Would definitely recommend this hotel.

Partner

8/10

Excellent

07 Jul 2026

Olivia

Great location and clean rooms, good for price.

10/10

Exceptional

05 Jul 2026

Kathryn

Cozy room in close right in the middle of everything. The staff was friendly and incredibly helpful!

Self

10/10

Exceptional

26 Jun 2026

Andrea

The cat is a sweetheart!
Thank you for the water in the room and all the advice on places to see! Close to the museums to walk to but the bus and tram are right there.
The breakfast downstairs is worth the monez for sure. We enjoyed out basement room and our stay.

Partner

10/10

Exceptional

08 Jun 2026

Morgana

Such a lovely hotel, fab area super close to shops and restaurants but on a quiet pretty road. Beautiful room the bath was fab and everything was super clean. The staff were amazing super welcoming & helpful. The only thing is the balcony’s could be separated a bit better, maybe a screen. Loved the rituals products in the bathroom. Was a perfect home from home I will definitely stay here again. Ohh my fave part was the cat that lives there and the trees and view from the balcony was super peaceful. Oh and my bed was sooo comfy and my room was beautifully decorated.

Self

10/10

Exceptional

29 May 2026

Lucie

hello, i’m an 18 year old travelling with my boyfriend to Amsterdam for the first time and this hotel was fantastic, the staff were so friendly and kind, the location of this hotel is amazing as it is right next to the tram line which enabled us to go anywhere in Amsterdam and the hotel was in a nice quiet area
,there is also a hotel cat which was super cute to sit in the garden with. I cant wait to stay here again!!!!.

Partner

10/10

Exceptional

27 May 2026

Glendda

Very helpful, friendly front desk staff.

Friends

10/10

Exceptional

22 May 2026

Lainey

I had a very lovely stay here for one night. Room was clean, check in/out was easy.

Self

6/10

Pleasant

17 May 2026

Allan

The staff was nice and the hotel is well situated if you want to go to the museums.
The rooms are very small and no where to put clothes but the beds are comfortable and clean.
We did not have breakfast open but there are a lot of restaurants close by.

Partner

6/10

Pleasant

13 May 2026

Nancy

Muse hotel

Registration was pleasant (Tycho)

No USB charger port in the room. I had emailed from home to inquire and they said “of course we have chargers in the room”. I had to purchase a converter, which they had at front desk.

Bathroom: not enough towels (only 1 towel per person, no hand towels or wash cloths), tub is slippery and hard to enter, half a shower door, ceiling is moldy (no ventilation)

Overpriced (I booked ahead of time and the current advertised price is ⅓ less)

No drinking glasses in room.
Cable TV doesn't get many channels…desk clerk stated that not every room gets the same channels!?

Partner

10/10

Exceptional

06 May 2026

Shannon

Great stay!

10/10

Exceptional

29 Apr 2026

Carol

Great staff...Flavio

Partner

10/10

Exceptional

26 Apr 2026

Gayle

We stayed at the Muse for two nights and really enjoyed the staff and the room. The room was small but able to accommodate two persons nicely and we had a room with a balcony so I sat out there in the evening and morning. The front desk staff were so helpful and were able to refer us to some very good restaurants. The muse is within walking distance to the museums and the trams and buses stopped nearby. I would definitely recommend The Muse if you want a place that is clean, helpful staff and the walk ability to multiple museums.

Partner

6/10

Pleasant

24 Apr 2026

Judith

Front desk staff was not friendly at all. Housekeeping was minimal. Coffee service wasn't replenished. Towels were only halfway replaced. Location was good for museums, but far away from everything else.
Room was spacious and decor was nice.

Self

10/10

Exceptional

21 Apr 2026

Brian B

My room was spotless, the neighborhood was quiet. It was a little far from the center of town, but close to the museums, and the vibe of the neighborhood was really nice and relaxed in a way you can not get in the center of town. The staff was welcoming me every time I came or left the hotel for the day. It felt very welcoming.

Self

6/10

Pleasant

17 Apr 2026

Valarie

Great location but a bit rundown. It's your basic budget hotel with small rooms and little soundproofing but most guests are quiet and the price is right for where it is located

Partner

8/10

Excellent

09 Apr 2026

Jeffrey

Clean hotel conveniently located near transportation and dining facilities.
Location is quiet at night allowing us to sleep with the windows open. Very helpful staff and a wonderful breakfast menu.

Partner

8/10

Excellent

30 Mar 2026

Kim

Nice little boutique hotel in a quiet neighborhood. Close to museums. Mini bar w free drinks was a nice perk!

10/10

Exceptional

17 Mar 2026

Jenny

Very clean, comfortable beds, Flavio and Tico where amazing hosts, the breakfast was delicious and Bella the hotel cat is adorable❤️🐾 we'll definitely stay here again

Partner

10/10

Exceptional

01 Mar 2026

Robert

Very nice staff

10/10

Exceptional

28 Feb 2026

Ramon

The location was absolutely amazing! Walking distance from all the best museums. The staff was incredibly and lots of different restaurants and dinning options around. We didn’t get the breakfast but it looked very traditional and smelled tasty and they had a complimentary bar for coffee and tea as well as water and sparkling water!

Partner

8/10

Excellent

24 Feb 2026

REBECCA

Room was clean, very small but it worked. Staff was friendly, good location overall great experience!!!

10/10

Exceptional

02 Feb 2026

Natasha Jade

The room was better than I thought it would be! Staff were so welcoming and friendly. Loved staying, would definitely stay again.

Leisure Partner

10/10

Exceptional

28 Jan 2026

Athira

I stayed in the single room for 3 nights as a solo female traveler looking to explore the museums and dabble in the night life. I had a wonderful time at the Muse. The single room was small, but had all the required amenities including a safe, spotless bathroom with excellent water pressure , a nespresso machine and a minibar with free water and soft drinks. The staff were very courteous as well - Hassan who was working the reception desk when I checked in, was very helpful and went out of his way to help me when some food I ordered got delayed.
The location was brilliant as well. It was in a relatively quiet neighbourhood but only a 10 minute walk to the museums, and there's a tram stop with citywide transport links a 2 min walk away.
Would 100% stay here again - excellent value for money.

Self

6/10

Pleasant

03 Jan 2026

Edwin Beltran

Room was right behind the elevator so I hear it going up or down while trying to sleep then the wall or cabinet would creak maybe from the pull of elevator. Tried the ear plugs but not used to it. Tub is quite a step up or down even for a 6 footer like me.

Leisure Self

10/10

Exceptional

16 Dec 2025

Matthew

The room was comfy and cosy at a reasonable cost. It was also close to the museums and it was easy to go to Amsterdam Central via a tram which is close to the hotel.

Leisure Self

8/10

Excellent

15 Dec 2025

Andrew

Lovely staff, great breakfast, great area close to trams. Very small room with water damage and no space for luggage, hot bathroom (?)

Leisure Partner

10/10

Exceptional

10 Dec 2025

Mark

Clean every day and staff helpful

Leisure Self

4/10

Poor

09 Dec 2025

Louise

Receptionist wasn't very knowledgeable re: the local area, parking, etc.

Partner

10/10

Exceptional

29 Nov 2025

Natasha

I have stayed at the Muse Amsterdam many times . I love its location in a lovely quiet street .The area around the hotel is fantastic with cafes, restaurants and shops and walking distance to the best museums of Amsterdam . Tram stop right in front of the hotel . The staff are always friendly and helpful . Feels like home at the Muse Amsterdam!

Leisure Family

10/10

Exceptional

22 Nov 2025

John

Very friendly reception staff. Well equipped room and comfortable bed.

10/10

Exceptional

10 Nov 2025

Ian

Pleased to have chosen the Muse for a business trip for the week. Smallish room but fine for a solo business traveller and bed and pillows were among the comfiest I’ve experienced. Decent breakfast. Conveniently central. Nice people. Recommended.

Business

10/10

Exceptional

26 Oct 2025

Isabelle

Great staff. Great location. Rooms are nice but small!

Leisure

8/10

Excellent

23 Oct 2025

lance

Great staff, very helpful.
In an awesome part of town, it was out of the rat race ,very quiet , a team station only 2 minutes away.
But the rooms are very small.
Great free coffee and tea and compliment drinks in the fridge

Leisure Partner

10/10

Exceptional

23 Oct 2025

Vincent

Lovely stay in Amsterdam. Great service and safe neighbourhood.

Business

10/10

Exceptional

19 Oct 2025

sandra

Lovely room and staff was super nice

10/10

Exceptional

11 Oct 2025

Amanda

We had a great stay here! Very close to museums and not too far of a walk into downtown proper. The only noise we heard from other rooms were their doors as people went in and out; it was totally fine. Staff were wonderful, and Bella the cat tolerates being fawned over by guests very well! 😻

Leisure Partner

10/10

Exceptional

10 Oct 2025

Turki

Clean Room and friendly staff

Leisure Family

10/10

Exceptional

07 Oct 2025

Rachel

Clean and comfy room. Extremely close and convenient to public transportation. Friendly and helpful staff.

Self

10/10

Exceptional

25 Sep 2025

Ronan

Wasn’t super duper clean or fancy. It was more than good enough to stay in comfort. Staff and

Self

10/10

Exceptional

24 Sep 2025

Alex

Hidden gem

Peg t hidden hotel. Great staff, lovely room
Would stay again

Partner

10/10

Exceptional

17 Sep 2025

William

Flavio is amazing great conversation and best customer service!

Leisure Partner

10/10

Exceptional

16 Sep 2025

James

This is one of the best boutique hotels I have stayed at in Amsterdam. The staff are exceedingly friendly, the rooms are well designed and have everything a north america traveller would expect. As a bonus, they gave me chocolate and soft drinks as a welcome bonus, and all the free coffee I could drink. Very close to the tran and metro. Short walk to the museums and other attractions. Very fair price, especially considering the rooms and staff.

Business Self

10/10

Exceptional

07 Sep 2025

Suet Kiu Vanessa

The hotel was a small but comfy one, and it was close to the tram station and main tourist attractions at Museumplein. The staff was nice, and there was a lovely hotel cat called Bella. Free drinks and waffles were provided. Really enjoyed my stay with my friend here.

Leisure Friends

10/10

Exceptional

07 Sep 2025

Tanya Louise

Great location and friendly, helpful staff. Very small room but I think that’s normal for Amsterdam. Enjoyed our stay and would boom again. Close to a local market, museums and transport. Easy to get a bus to/from airport for about 8 Euro. Free tea and coffee after 12.

Leisure Friends

10/10

Exceptional

05 Sep 2025

Laura

Brilliant hotel - very well located and the staff were super friendly and helpful!

10/10

Exceptional

05 Sep 2025

Michael

Great location just south of the museums. Tram station within one minute walking-short journey to the central part of city. Easy to walk to the museums (Van Gogh, Stedelijk and Rijksmuseum). Also great restaurants to choose from in the neighborhood. Indoor swimming pool by the Rijksmuseum-Zuiderbad-within walking distance through quiet residential neighborhood for those needing/wanting their daily exercise. The best part of the hotel is the staff-friendly and great service! Will stay here again.

Leisure Self

10/10

Exceptional

05 Sep 2025

Cristina

Everything was great! The staff are very friendly, specially Flavio!
It is not in the center, but it is well served by tram and bus. There are a lot of restaurants and the region is calm and very safe.

Partner

8/10

Excellent

30 Aug 2025

Lucy

This was our second time staying here. We love the hotel, it’s got great facilities, a great location, right near a tram and the staff are incredible. All staff are friendly and happy to help, nothing is ever too much. The hotel room and bathroom is a fair size compared to other hotels and it has a lift unlike other hotels. On this stay the room wasn’t as clean as we would have liked and the toilet seat was cracked but we would stay again.

Business Partner

8/10

Excellent

21 Aug 2025

Russel

The location was perfect and the staff were very friendly and helpful.

10/10

Exceptional

07 Aug 2025

Lisa

Great location & amazing staff

Located in a quiet neighbourhood but great access to trams, shops and food. Staff were so friendly and helpful especially Flávio! Rooms are basic but comfortable, facilities are limited but the free tea/coffee/water was a great bonus. We would defo stay here again!

Friends_and_family Friends

8/10

Excellent

01 Aug 2025

Patrick

Staff are very helpful and cheerful.
There is a mascot tuxedo cat named Bella who hangs out and welcomes you discreetly.
Flavio's multi-talent gives a personal touch to our memorable stay!

Leisure Partner

10/10

Exceptional

30 Jul 2025

Nisar

It was an awesome experience. Especially Mr. Ming at the counter, guided us regarding our tour of the city.

Partner

10/10

Exceptional

29 Jul 2025

Alexandra

Great location! Walkable to major museums, transit, restaurants, and grocery store. We took the #397 bus from the airport, which dropped us off a short walk from the hotel (fast, easy and cost-effective). City centre was about 30 mins via tram. Staff were excellent: friendly, helpful, and gave advice on restaurants and transit. Room was cozy, very clean and well air-conditioned (Amsterdam was very warm when we visited). The fridge was also stocked with goodies for us to enjoy free of charge - a pleasant surprise. We were treated very well and we enjoyed our stay. We would whole-heartedly recommend this hotel!

Leisure Partner

10/10

Exceptional

24 Jul 2025

Noelle

Quiet, residential area yet close to bus and Ubahn as well as several museums.

Leisure Family

6/10

Pleasant

16 Jul 2025

Nicholas

Convenient location near several tram lines. Friendly staff, spatious room, and comfortable bed. Unfortunately the room had no windows, and was very hot. The AC worked well but was very noisy. They supplied earplugs, but it was hard to sleep. Also the shower was blocked the whole stay and was really smelly.

Leisure Family

8/10

Excellent

14 Jul 2025

David

Excellent situation for visitng museums

8/10

Excellent

06 Jul 2025

Peter

Comfortable Boutique Hotel near Museums

Pleasant stay. Very convenient for the museums and a 20 minute walk into the Old Town, Dam Square, the Palace, etc. Some good bars and eateries within a short walk. Supermarket 5mins walk away.

Room comfortable, bathroom small but functional. Some complimentary drinks in the room. Unfortunately the coffee pods were not replenished during our three night stay. Breakfast (Continental) was available, €2 discount if you book the day before.

Hotel staff pleasant and helpful with some recommendations. Our room was available early. Bags can be left safely after checkout (11am) in the reception area.

Partner

10/10

Exceptional

02 Jul 2025

Adel

Friendly staff.

Leisure Partner

10/10

Exceptional

26 Jun 2025

Stephnee

Location, balcony, free yea and coffee, brekky avail.

Leisure Family

10/10

Exceptional

14 Jun 2025

Juliet

Staff was super friendly and helpful, beds were comfy and ac worked!

Friends_and_family Family

10/10

Exceptional

25 May 2025

Elena M

A great place to be , lovely room with balcony

Lovely room with balcony in a side street quiet building, only minutes away from the Concertgebow. I loved my room and being there after a long transatlantic flight. A plus: the Nespresso coffee maker. Nice linens, comfortable bed. Small but very efficient bathroom. Close to a great bakery where I got the best bread and apple cake.
I d stay there again in the future!

Business

10/10

Exceptional

14 May 2025

Karin

Small and cozy

The stay was nice overall. If I should say anything, it is that the room was quite small, also the bathroom which had a bathtub. We had a room with a balcony which I can recommend. It faced a very small back garden. The location was good, 2 mins walk to the tram.

Partner

8/10

Excellent

07 May 2025

Diane

Great location and very friendly staff. The rooms are small but the hotel is close to museums, dining and entertainment.

Leisure Family

8/10

Excellent

06 May 2025

Judith

The hotel was conveniently located to the museums so an easy walk. The restaurants in the area were limited, but sufficient.
Our only complaint was to arrive to discover a huge citywide celebration was during our stay and I felt we should have been advised ahead of our stay. We had tickets to at least 2 venues that we didn’t use because of the crowds.

Leisure Partner

8/10

Excellent

22 Apr 2025

juanita

The hotel is tiny but it is convenient. The services are good except the housekeeping. They left my room unlocked in one day. They threw our pyjama on the floor in another day. Also, they left their badge key under my back bag which I would think about the security issues.

Leisure Partner

10/10

Exceptional

21 Apr 2025

Wei

Good breakfast, small and cozy room with tasty decoration. Front desk staff were super friendly and very helpful. Good location with tram station right in front of the hotel door. A great stay.

Leisure Self

10/10

Exceptional

20 Apr 2025

Mark

Great spot and friendly staff!

Leisure Partner

8/10

Excellent

19 Apr 2025

Gertrude

Compact and convenient

This hotel was handy to tram lines and very walkable to the big museums, as well as the southern canals, which is a much more pleasant neighbourhood than Dam square etc. I chose a small single to save money, but if you have money to spare, book a bigger room! The young man at the front desk was very helpful. The mini fridge with the free beverages was much appreciated.

Self

8/10

Excellent

18 Apr 2025

Michael

Great staff, lovely area by the museums but noisy hotel and small rooms.

Leisure Partner

6/10

Pleasant

15 Apr 2025

Stephanie

I have mixed feelings about this property. It was in a great location so that’s the biggest plus. It was only a five minute walk to the airport bus and 10 minutes to most of the museums.

I didn’t find the room, particularly comfortable yes it was small but that was okay. But the bedding was really heavy and hot for April so I needed to run the air conditioner all the time. Electricity only stays on if you keep a card in the room, which meant the mini fridge had warm drinks, which was strange to me.

There was a different staff person at the desk every single time so it was hard to really have much of an experience with anyone.

There is a courtyard area, but it was not really appealing when staff were out there smoking.

Leisure Family

8/10

Excellent

15 Apr 2025

karin

Good position for museums and walking distance from shops etc. Single room was very small but bed was comfortable. Good breakfast included.

Leisure Friends

6/10

Pleasant

13 Apr 2025

Andrew

There was hairs and blood on the mattress cover.

8/10

Excellent

12 Apr 2025

Ashley

Great place!

Business_and_leisure Friends

10/10

Exceptional

04 Apr 2025

James

Ideally located for my itinerary (visiting DeLaMar theatre) and not too far away from the centre of Amsterdam.

Leisure Self

6/10

Pleasant

01 Apr 2025

Wendy

For the amenities and location, I found the price to be a little high.

Leisure Partner

6/10

Pleasant

28 Mar 2025

Justine Amanda

On arrival we were left standing for a good 5-10 mins while the male member of staff on reception spoke to a friend on the phone, so that didn’t give a good first impression. We were quite disappointed with the size of room we were allocated and found it to be dark and very small, at the back of the property with a tiny bathroom, but it was clean and the towels were changed daily and as we were really only going to be in to shower and sleep, it wasn’t an issue.

The hotel is in a good area, close to the tram and a short walk to the museum quarter with lots of shops and restaurants. There is a small breakfast area and courtyard which guests can also use. There seems to be a resident cat who hangs around and tried to get into our room one day, so keep an eye out for it if you have allergies (or aren’t fond of cats)

Also make sure you are ready for the checkout time, as amusingly, for the first time ever staying in a hotel we were actually chased out of the room at 11:00 on the dot by the male receptionist!

Leisure Partner

10/10

Exceptional

28 Feb 2025

Elizabeth Jane

Perfect location for exploring in very quiet street -safe

Leisure Self

10/10

Exceptional

25 Feb 2025

Alexis Remulla

It's in a quiet part of the Museum Quarter. Walking distance to Van Gogh museum, Moca museum and Rijks museum. Tram station nearby to go to the city center and Amsterdam Centraal. Friendly staff, 24/7 front desk and a warm breakfast is available.

Leisure Partner

10/10

Exceptional

19 Feb 2025

Georgia

Great hotel

Lovely hotel and staff

Business

10/10

Exceptional

14 Feb 2025

Pramod

The staff is super helpful specially Flavio, he is a professional and caring! Would definitely stay at this hotel again.

Business

10/10

Exceptional

11 Feb 2025

Georgia

Great value hotel

Lovely, clean hotel with friendly staff. 10 min walk to de pjip and close to museum plein

Business

10/10

Exceptional

22 Jan 2025

Georgia

Lovely hotel

Great clean good value hotel with friendly staff

Business

10/10

Exceptional

22 Jan 2025

Georgia

Great hotel

Great hotel near museumplein. Lovely, friendly staff

Business

10/10

Exceptional

22 Jan 2025

Georgia

Great hotel

Love this hotel, I stay in it everytime I come to Amsterdam. It is well located, great value and clean. The team are all really lovely and welcoming

Business

10/10

Exceptional

21 Jan 2025

Heather

had a wonderful stay during my trip. Great location next to tram stops

10/10

Exceptional

16 Jan 2025

Georgia

Lovely clean and quiet hotel

Love this hotel. Stay every time I come to Amsterdam. Staff are lovely. It’s clean and quiet compared with other hotels I’ve stayed in in Amsterdam

Business

10/10

Exceptional

03 Jan 2025

Yanbin

Nice quiet little boutique hotel in a great neighborhood.

Business Self

8/10

Excellent

03 Jan 2025

Deirdre

Gentleman at reception was lovely, appreciative of the breakfast and snacks/soft drinks in the room included. My only quibble - minor - is that there were no usb charging ports in the room.

Leisure Partner

10/10

Exceptional

23 Dec 2024

NASTASSIA

Great deal for the price! Walkable distance to the old town, nice area around and cozy room

8/10

Excellent

11 Dec 2024

Brian

The hotel is in easy reach to the centre, with the tram stop just one minute walk.

The hotel has good size rooms, the staff is super helpful and very friendly. There are free drinks availble in the mini fridge, with some chocolates and tea & coffee are free after 12pm in the breakfast area. Very nice touch!

The cat, Bella, is adorable!

I would certainly reccomend this hotel to anyone that wants to be in a nice, quiet location, yet not far from the hustle & bustle.

Thank you for our lovely stay.

Leisure Partner