Scandic Sluseholmen

Denmark , Copenhagen
COPENHAGEN, Molestien, 11
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100 reviews shown

10/10

Exceptional

04 Jan 2026

Herawati

My family really love the spa facility. We arrived early in the morning and the receptionist offered me early check in with a fee which we took and it was a good decision ever! my family enjoyed the jacuzzi and sauna.

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

Isabel

Staff were lovely and helpful. Room was clean.

Friends_and_family Family

10/10

Exceptional

17 Nov 2025

christine

Lots of choice for breakfast- all fresh

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Morounfolu

Great hotel and staff!!

10/10

Exceptional

31 Oct 2025

Elizabeth

great

Friends_and_family Family

10/10

Exceptional

07 Oct 2025

John

Yes it was

8/10

Excellent

31 Aug 2025

Tara Marie

nice economic property

Business Self

6/10

Pleasant

28 Aug 2025

Abeba

Breakfast was good, and the location, reception, and dining area were also satisfactory.
However, the room was disappointing. The carpet had an unpleasant odor, and there was a broken iron and ironing board stored in the wardrobe. Additionally, the water pressure was very low, which made showering time-consuming.
Overall, I don’t think the stay was worth the money.

Leisure Family

10/10

Exceptional

26 Aug 2025

Stephen

This is a large hotel with a large car park. The main car park is often full but there is an overflow carpark a little bit further round the hotel. You must register your number plate with the hotel immediately as the private parking company that looks after the car park patrol frequently. The rooms are clean and tidy (a bit like a Travelodge) with a kettle and some tea /instant coffee. Nice clean bathroom and we had a superior double room which had a view out over the harbour rather than towards the city. It is well.located.for public transport and we chose to walk for 10 minutes to get the waterbus in to Copenhagen each day. We did get the Metro home a couple of times and this was easy and quite close to the hotel. The breakfast was amazing. You do have to book a time and it finishes at about 9.30am but there is a plentiful supply and it flows well even at busy times.

Leisure Partner

2/10

Poor

24 Aug 2025

Marlena

Highly recommend very nice clean hotel staff friendly easy connection to metro station

10/10

Exceptional

24 Aug 2025

Gene

Nice location and very easy to get around since the bus stop is near by. Also rented a bicycle for a day which many of the main sites were not too far off. The staff was very friendly and helpful and breakfast every morning was a plus. Thank you for a wonderful stay.

Leisure Self

2/10

Poor

20 Aug 2025

anton

Due to Air Canada strike tried to negotiate something as a credit or voucher. Completely inflexible on everything even after calling. Severe policies, not negotiable at all. Lost lots of money on this booking.

8/10

Excellent

19 Aug 2025

Mojoyinola

Clean, safe and ideal.

Leisure Family

2/10

Poor

17 Aug 2025

Malik

Worst experience traveling to Denmark. The room had no air conditioning even though the temperature was over 80 degrees. Restaurant staff were unprofessional and rude.

8/10

Excellent

09 Aug 2025

Phillip

Three night stay

Booked the stay at this out of city centre hotel. Scandics website indicated the family rooms (2-3 occupancy) had a sea view. The room we were given was facing the busy road and large scale construction work opposite. Not able to open the window due to the noise. The area appears to be up and coming. It is well connected with a metro station, bus stop and water taxi all nearby.

Friends_and_family Family

8/10

Excellent

08 Aug 2025

Melissa

Nice place

The breakfast buffet was amazing. Large variety of options. The only negative about it was that we had to make a reservation. Fine if you knew you had to get up and go, but terribly inconvenient if you get up too early or are running late for your reservation on your holiday.
Stayed in summer. The don't have air conditioning but do provide in room fans. That was sufficient to keep me cool. They have bicycles that you can rent for about $25 a day. The 8A line stops right in front of the hotel and the Metro is about a block away. There were a few restaurants, and a grocery store close. No refrigerator in room.

Self

6/10

Pleasant

22 Jul 2025

Deolinda

I was disappointed that the spa was not functioning. We had a long drive from Berlin and had booked the property specifically because it had a hot tub. At check-in, the host seemed quite overwhelmed- he was pleasant but overwhelmed.

Leisure Family

10/10

Exceptional

08 Jul 2025

Marcin

Very nice place

Really good hotel, great location near metro and buses. Breakfast tasty and fresh. Staff helpful and professional.

Friends_and_family Family

10/10

Exceptional

23 Jun 2025

Antony

Hotel is fine and staff helpful and friendly. Bed wasn't great. Walk to metro was across a building site. Restaurant closed at weekends. Is 650m from the river bus, which is nice.

Friends_and_family Family

8/10

Excellent

19 Jun 2025

Shing Yuen Barrie

Close to metro station, quiet area to walk around

Leisure Friends

4/10

Poor

26 May 2025

Sarah

Clean, breakfast was good- lots of variety.

We booked a family room which didn’t have enough room to swing a cat. It was hotter than the sun in the room which made sleeping incredibly difficult. There was no air con just a desk fan to circulate the hot air. It wasn’t even hot outside.

There were no coffee and tea making facilities in the room which was very disappointing.

We booked the hotel because it had a hot tub however there was no mention of having to pay extra for this. We had a very excited 9 year old who wanted to go in it but refused to pay even more money.

We were really looking forward to our stay but left very disappointed which is a shame because it is in a good location. The information given at booking totally misrepresents what is included.

Leisure Family

6/10

Pleasant

20 May 2025

Pamela

Very basic , clean hotel. Breakfast is included and it’s probably best thing about hotel. Not far from airport but do have to use public transit to reach tourist locations in the downtown.

Leisure Family

6/10

Pleasant

23 Apr 2025

Amiruddin

They claim they do all things for environmental reasons but it seems like the hotel is run on a skeleton staff...No phones no kettle, no safe, no bathroom amenities, daily cleaning only on request, even towels have to be requested from the front desk...sparse and bare...

Leisure Self

10/10

Exceptional

08 Apr 2025

James

Everything was great, just some roadworks across the road that dropped a star for area due to noise. But we had a lovely stay and they couldn't have done more for us.

Leisure Friends

10/10

Exceptional

06 Apr 2025

Malee

Very easy to access to Metro . The staffs are very nice and friendly . Breakfast is very good .

Leisure Friends

6/10

Pleasant

16 Mar 2025

Pamela

Clean decent hotel

Very basic hotel. Clean. Good breakfast. Weird restaurants in hotel not over weekend
For me I chose it based on location.

Self

10/10

Exceptional

20 Jan 2025

Gustavo

Confortable

Good rooms and excelent breadfast

Friends_and_family Family

4/10

Poor

24 Nov 2024

Kent

Not normal Scandic standard.

If you have an electric car it is not the hotel to stay at... they have only slow charger an that is okay but you are only supposed to use it for 5 hours. That means you have to go up in the night and move your car. Or if you charge it later you have to move the car before 7am. If not not they add a cost for parking 24 hours even if you move you car just minutes after 7am.

Business

6/10

Pleasant

24 Oct 2024

Andrew

Front desk failed on basic customer service. At check in one desk staff said they could help us coordinate a parcel shipment for us but when we tried to get some help they told us they do not do that any more.

Leisure Family

10/10

Exceptional

17 Oct 2024

Terri

I enjoyed being in a residential area - lots of walking trails very close to hotel

Leisure Self

8/10

Excellent

17 Sep 2024

Lennard

The hotel overall is great. The breakfast is big and there are enough options that get well restocked. Staff is very friendly and helpful and the hotel is clean. Also there is no noise coming from other rooms which is quite nice

Only thing missing in the room was a mini fridge so we could cool some drinks.

The hotel is a little bit on the noisy side due to between a busy road and the train tracks which means if you sleep with windows open, you might wake up due to the sounds.

Leisure Friends

8/10

Excellent

06 Sep 2024

Helen

Lovely stopover. Staff very helpful, breakfast was great! Nice and clean rooms.

Self

10/10

Exceptional

04 Sep 2024

Menandro

Unit have spiders and spider webs plus other bugs

Leisure Family

8/10

Excellent

03 Sep 2024

Chun-yu

it is close to the airport and parking is convenient.

Friends_and_family Family

10/10

Exceptional

03 Sep 2024

Rebecca

Enjoyed my stay, the staff were super helpful at all times and the facilities at the hotel were great. It is located very close to the metro which makes getting into the city easy.

Business

8/10

Excellent

17 Aug 2024

Kim

Service with a smile

The reception staff was very accomodating. They always had a smile when we had a favor or request. We also had dinner one night at the restaurant/bar and the wait staff was wonderful as well. The rooms did not have refrigerators so we were often asking for ice to keep our drinks and medicine cool and they always had a smile on their face while doing this for us. The comfort only got 4 stars because the rooms did not have AC and we really prefer a cool room, even when the weather is 75 F.

Partner

8/10

Excellent

04 Aug 2024

Michael

Sluseholmen hotel

Close to a metro station but out of the way if you are not traveling by car. Lots of street noise in the room due to the location.

Friends_and_family Family

6/10

Pleasant

02 Aug 2024

Gloria

The hotel is fine but it is very far of everything. If you want to be close to the tourism places this is not a good option. There is a metro station close but you need to take it to go anywhere.

Friends_and_family Friends

10/10

Exceptional

16 Jul 2024

David

Was near Bella center, and good location

Business_and_leisure Partner

10/10

Exceptional

07 Jul 2024

Paul

Good value. Close to metro.

Leisure Family

6/10

Pleasant

05 Jul 2024

Gary

5-10 minutes walk from the new Sluseholmen Metro, which was good. Main complaint was no food available in the evening Friday and Saturday in June 2024. There's not great options nearby either, it feels like a developing business district near newly built apartment blocks. In time I would expect more external eating options. They do have a restaurant, I thought breakfast was very good, so why offer nothing on a weekend when they clearly had scores of guests? There was a bar of sorts, not permanently manned and closed at 9pm even when the Euros were on.

Leisure Partner

8/10

Excellent

25 Jun 2024

The service was excellent.

Leisure Partner

10/10

Exceptional

22 Jun 2024

Priyank

Great option to stay. It's well connected to town area. Rooms are fine , try taking back side rooms. Bfast buffet is ok, will suffice. Staff is friendly and helpful. Will stay again if required.

Business Self

8/10

Excellent

20 Jun 2024

Raul

It was a nice stay, the gym facilities are good and the room comfortable. The only issue is that downtown Copenhagen is not so close.

Self

10/10

Exceptional

18 Jun 2024

Eva

This hotel is located on the south side of Copenhagen, in more of a residential/business area. There is a bus stop(s) located just outside of the building. There is a subway stop due to open in June 2024.
There is a restaurant onsite that is delicious. There is a bar and the breakfast buffet is fabulous.
All in all I'd highly recommend, we loved our stay.

Leisure Partner

8/10

Excellent

17 Jun 2024

Christopher

There was a lot of construction noise that made parts of the stay unpleasant- not the fault of the hotel but still had an impact on enjoyment

Business Partner

6/10

Pleasant

15 Jun 2024

Evie

No mini fridge in room . No tea or coffee making in room . Only one large towel for 3 people. No room cleaning unless you ask for it . No ice available .Broken machine in gym .Charge to use Sauna when it appeared to be included when booking.Overpriced for not much included. Room was small for 3 adults. Would not recommend.

Leisure Family

8/10

Excellent

06 Jun 2024

Irene

Much construction around the area. Limited dining options.

10/10

Exceptional

14 May 2024

Charles

Since I rented a car, I liked that it had easy parking and was also close to highway for travelling outside of Copenhagen. I also like the buffet breakfast. It helped with getting the day started.

Leisure Family

10/10

Exceptional

12 May 2024

Orlando

Wound

The front desk provided band aids for my cut. Good relief!

8/10

Excellent

13 Sep 2023

johanna

Nice hotel for a three days stay

Business_and_leisure Partner

4/10

Poor

05 Sep 2023

Grace

I won’t stay at this hotel or chain again!!!!!

very disappointed, I booked this hotel for 7 people due to a business trip. according to the website it had a SPA, including a sauna and bathtub. Arriving at the hotel I was told that it was under construction. the rooms were not air-conditioned and room service has to be requested, I asked for a room refresh and only the towels were taken away leaving me with just a single clean towel and the sheets were not changed the water content in the shower is terrible and the bathroom is all wet after a shower. the shower is terrible, sometimes I thought the water was running out because the outlet was so weak. I will not stay at this hotel or chain again.

Business

10/10

Exceptional

03 Sep 2023

Srikanth

Amjad was very courteous and helpful guiding us patiently about sightseeing options and other information. I really appreciate it.

8/10

Excellent

29 Aug 2023

christine

Had a lovely stay but felt room could have been cleaner - there were dirty glasses under the bed and the quilt was badly stained by coffee ? And just covered by the quilt cover

Partner

6/10

Pleasant

08 May 2023

Boaz

Very disappointing Breakfast!!!

The staff were very helpful and friendly, the 2 disappointing things were: 1) Breakfast very very poor selection!!!
2) The guest needs to request via a app to clean the room and to book breakfast - ridiculous!!! Let people enjoy their break instead of them needing to chase the hotel to do the hotel basic commitmens instead of having to chase them via apps!!!

Friends_and_family Friends

10/10

Exceptional

24 Mar 2026

jens ulrik

Godt hotel 👍

Friends_and_family Family

8/10

Excellent

23 Mar 2026

Carsten

Ok sted men lidt slidt nogle steder

10/10

Exceptional

17 Mar 2026

Emma

Rigtig god morgenbuffet

Friends_and_family Family

6/10

Pleasant

15 Mar 2026

Karin

Det luktade rök i rummet, trots att det är förbjudet. Otrevlig lukt under hela vistelsen.

Friends_and_family Friends

4/10

Poor

01 Mar 2026

uffe lauge

Måske skulle det være 3 stjerner.. Men, jeg har boet på dette hotel over 50 gange, og har været super tilfreds.. Der er ingen ting at klage over vedr. rengøring, og fin morgenmad, MEN deres senge er ved at være så slidte at man ligger nede i et hul.. Det dur bare ikke..

Business

10/10

Exceptional

21 Feb 2026

Mohamad

Rent værelse og meget venligt personale. Bemærk at spabadet ikke er gratis, og at adgangen til ejendommen ikke er let, da den ligger tæt på en trafikeret vej, medmindre du kører.

8/10

Excellent

21 Feb 2026

Jens

Godt værelse og dejligt med personale som kunne dansk

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Angela

Rent værelse og venligt personale. Skønt med spa og sauna.

10/10

Exceptional

15 Feb 2026

Morten

Ja alt var helt fint og vi kunne tjekke ind før tid👏😊

Partner

8/10

Excellent

09 Feb 2026

Katrine

Gode senge og fin morgenmad.
Ukorrekt oplysning om muligheden for spisning/restaurant. Dårlig adgang til sauna, men imødekommende personale i f.t. dette ønske.
Værelser var ikke klargjort til indcheckning, men fint alternativ

Friends_and_family Family

6/10

Pleasant

08 Feb 2026

Ola

Det var ok. Mangler et køleskab og mulighed for at skrue ned for Ac.

10/10

Exceptional

03 Feb 2026

Morten

Business

6/10

Pleasant

30 Jan 2026

Tina Elgaard

Værelset i rigtig god stand.
Blev dog noget overrasket over personalet (ved morgenmaden) ikke talte dansk. Min mor taler ikke engelsk, så hun ville være “på den”, hvis hun var alene afsted.

4/10

Poor

27 Jan 2026

Lennart

Der er gang i stor renovering, vand drypper ned i receptionen, ingen p-pladser

Business

10/10

Exceptional

25 Jan 2026

Lisbeth

Dejligt værelse med god plads til en weekendseng

8/10

Excellent

25 Jan 2026

Per

Stort og rent værelse, venlig betjeningi receptionen

8/10

Excellent

25 Jan 2026

Lene

Rent værelse

Friends_and_family Family

8/10

Excellent

23 Jan 2026

jens ulrik

alt var godt og god p pladser

Business

6/10

Pleasant

21 Jan 2026

Jonas B.

Ok værelse, trist morgenmad
Super meget larm fra gaden

Business

4/10

Poor

20 Jan 2026

Henrik

\"Træt \"værelse, umuligt at få en parkeringsplads, ikke saltet for is

6/10

Pleasant

18 Jan 2026

Mona Frausing

Ok hotel med god placering tæt på metro. Rigtig god og nem parkering i kælderen hvor vi kunne lade. Men standarden er generel ikke ret god. Mindre værelse og ingen power på vandet i bruseren. Vi fik ikke morgenmad så det kan vi ikke bedømme. Det koster 200 kr for at have hund med. Det er helt fair men på hotels forside over hotellet står der, at det er gratis.

Friends_and_family Family

6/10

Pleasant

15 Jan 2026

Peter

Maden i restauranten kunne være bedre, og indført p betaling gjorde opholdet dyrere end normalt,

Business

8/10

Excellent

11 Jan 2026

Jonna

Et super fint ikke alt for stort hotel- falder lige i vores smag.
Meget søde og hjælpsomme medarbejdere og fint værelse

Friends_and_family Family

10/10

Exceptional

09 Jan 2026

ANA PAULA

Trevlig bemötande. Fint rum och mycket bra frukost

Friends_and_family Family

8/10

Excellent

06 Jan 2026

henrik

Vi var på hotellet juleaften og fik en fantastisk betjening af personalet. Lækkert værelse med skøn udsigt over skudehavnen.

Friends_and_family Family

6/10

Pleasant

03 Jan 2026

Steen

sted under ombygning

Partner

10/10

Exceptional

01 Jan 2026

Mette Marie

Super fint, rent og rummeligt.
Metro få hundrede meter derfra.

Friends

6/10

Pleasant

28 Dec 2025

mohamad

Helt ok

Friends_and_family Family

6/10

Pleasant

27 Dec 2025

Anja

Fest som ødelagde en hel nat. Hotellet gjorder heller ikke rent udenfor efter deres fest gæster. Så der var smadret glas, cigaretter og andet ude foran indgangen.

Friends_and_family Family

8/10

Excellent

26 Dec 2025

Michael

Værelse var flot rent
Personale flik lever en gode sevice ringe til os sidste på aftenen om vi kommer ( juleaften) 5⭐️
Morgenmad var ok ikke det store udvalg, nogle af cherrytomater hvor gammel sammen med frugten
Ellers en middel standard af morgenmad

Partner

8/10

Excellent

26 Dec 2025

Jørgen

Fin morgenmad

6/10

Pleasant

25 Dec 2025

Susanne

Der var ingen room-service.
Morgenmaden kunne have lidt frisk frugt i tern,

10/10

Exceptional

25 Dec 2025

Michael

Dejlig oplevelse, I rolige omgivelser, dejligt Spa/Relax room. Receptionisten Marcus byder gerne på en hyggelig snak, og yder god og professionel service.

Partner

4/10

Poor

23 Dec 2025

Martin

Ingen rengøring ikke skift af håndklæder

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

Knud

Et fint værelse, personale etc. var godt.