Crowne Plaza Copenhagen Towers

Denmark , Copenhagen
COPENHAGEN, Orestads Boulevard, 114-118
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100 reviews shown

10/10

Exceptional

07 Mar 2026

Shamaz

I first stayed at this hotel when it newly opened.

10/10

Exceptional

25 Feb 2026

Jung Soo

Nice clean hotel

Family

10/10

Exceptional

21 Feb 2026

Milen

Staff, rooms are a bit loud due to the ventilation.

Business

10/10

Exceptional

13 Feb 2026

David

Lovely room good service and excellent breakfast

Partner

8/10

Excellent

08 Feb 2026

Husam

The room was good, overall it is a business hotel. Not very cozy but good enough. Nothing was bad at least.

Leisure Family

8/10

Excellent

01 Feb 2026

Flemming

Very clean

Friends_and_family Family

2/10

Poor

23 Jan 2026

Noor

Hi there ,
I am booking king size bed but when arrive, she give me a double bed and the room very bad and you charge me more than my room. I take double room I’m booked king size and he charge me for this

Friends_and_family Family

10/10

Exceptional

22 Jan 2026

Kim

Wonderful room, comfortable and spacious.

Leisure Self

10/10

Exceptional

22 Jan 2026

Milen

Great stay, great staff, awesome breakfast!!!

Business

8/10

Excellent

04 Jan 2026

Joshua Charles Maitland

Hotel facilities

Leisure Family

8/10

Excellent

02 Jan 2026

Ann Louise

Hotel was great for a short stay in Copenhagen. Train/metro station a 2 min walk across the road which got you to Copenhagen central in 5-6 minutes. Nice and quiet at night for a good nights sleep

Leisure Family

8/10

Excellent

01 Jan 2026

Abid

Was disappointed when we checked in - I called the hotel twice and messaged them requesting a room on a high floor. When we checked in we were given a room on the 6th floor which was one floor higher than the lowest floor with rooms.
However, we arrived earlier than check in time and they gave us a room straightaway
Room was nice and clean
Best part was the breakfast, eggs were made on demand and were delicious
The negative was getting a lift in the morning as they would go to top and then be full when they got to our floor
Second negative was the very expensive car park - over £20 per night
However, we

Family

10/10

Exceptional

23 Dec 2025

Diana

we had a great stay, super comfy and clean rooms and the staff was very kind and helpful! easy access to public transportation and shopping 10/10

Leisure Family_with_children

10/10

Exceptional

16 Dec 2025

Amil

Super

Leisure Family

10/10

Exceptional

11 Dec 2025

David

Even before my stay, in America, via phone, I received excellent customer service from Mariano, who also took care of many of my needs and requests after I arrived in Copenhagen. He is a special man. I was seeking rooms at the CP Towers because of its close proximity to the Royal Arena (Radiohead concert)––and in this there was no disappointment. The hotel is just minutes away, a simple stroll across the street. The hotel grounds and lobby are modern and welcoming; my guest room was well-appointed, spacial and inviting (24th floor). The bed was very comfortable (one king) with apt comforters and pillows. The bathroom was exquisite with modern fixtures, product and towels, I opted for an open walk-in shower which was incredible––though keep bath towel-mat just outside the entrance to soak up wayward moisture. Hotel staff were always helpful. Elevators ran well (floor access with card key). I ordered one Room Service dinner (roast chicken) and one breakfast. Both were excellent; staff were great. If I ever find myself in Copenhagen again, the CP Copenhagen Towers would be my first priority. Thank you all!

Leisure Self

8/10

Excellent

03 Dec 2025

Emily

Clean and quiet room. Staff are friendly. The room provides very basic.

Leisure Family

10/10

Exceptional

02 Dec 2025

Ibrahim

8/10

Excellent

30 Nov 2025

David

Request for adjoining rooms was accommodated.

Friends_and_family Family

10/10

Exceptional

17 Nov 2025

Raymond

Good

Friends_and_family Family

8/10

Excellent

04 Nov 2025

Brooke

Hotel rooms and lobby and restaurants were very nice. Overall the staff wasn’t very friendly in the bar/restaurants and the prices were too high. Front desk staff was very accommodating.

Leisure Family

10/10

Exceptional

19 Oct 2025

Mansoor

Clean room friendly stafg

Leisure Family

6/10

Pleasant

19 Oct 2025

Jeffrey

Parking was expensive for an open lot

Partner

2/10

Poor

18 Oct 2025

Ginger

Terrible experience not honest staff

Business

2/10

Poor

11 Oct 2025

aurens

Advertised AC, No AC, its a ventalation system, we were given fans, staff was rude when questioned about it. We couldn't sleep because it was too hot in our room for 3 nites. Overbearing Sewer fumes from shower drain in bathroom, huge spiders and webs all over the windows. Confronted staff at checkout about inaccurate room charges , Ammar said he would remove them and didnt. Had to get a second staff member to remove them. Get a closeout receipt and verify. Plant based soap, no germ killing ingredients. Will never stay at another 4 star crown plaza again. Horrible experience.

Business_and_leisure Family

10/10

Exceptional

09 Oct 2025

RUOLIN

the bar is great, and the breakfast is great

Leisure Family

10/10

Exceptional

07 Oct 2025

Mansoor

Very clean and nice hotel.all staff is helpful and excellent customer service

Leisure Family

10/10

Exceptional

05 Oct 2025

Boni

Yes. Kimberly Is an Awesome Bartender

Leisure

8/10

Excellent

29 Sep 2025

Uday

Helped with early and late checkouts geared to corporate guests.

Leisure

10/10

Exceptional

28 Sep 2025

Gary

Nice property close to the airport

10/10

Exceptional

27 Sep 2025

John

Excellent property and great staff and rooms. Hotel restaurant and bar are very pricey and need to head back in to downtown Copenhagen for entertainment

Business_and_leisure Friends

10/10

Exceptional

26 Sep 2025

John

near metro to city close to venue

Leisure

6/10

Pleasant

23 Sep 2025

Wendy

Weekend in Copenhagen

Clean, adequate room. Fairly spacious.
Staff could have been a bit more helpful, advising hours of breakfast, needing to swipe room key to operate lifts for example.

Friends_and_family Friends

10/10

Exceptional

17 Sep 2025

Kevin

The room was very nice and the staff was so helpful!

Leisure Partner

10/10

Exceptional

15 Sep 2025

preben

Staff was very pleasant, breakfast was excellent, shopping mall a 5 minute walk and the train station was right across from the mall. Close to airport but far from Copenhagen hence the train station

Leisure Family

6/10

Pleasant

11 Sep 2025

Bobby

This is a \"Green\" hotel and boasts that they have the most solar panels of any hotel in Europe. The problem is, \"Green\" means NO Air Conditioning! And, the windows that once opened to allow a cool breeze in, have now been bolted shut for our safety and convenance. This is UNSATISFACTORY! Even with a fan, the room was almost too hot to go to sleep in.
On a positive note, the staff are great customer service people, and the breakfast is delicious!

Leisure Partner

6/10

Pleasant

10 Sep 2025

Jacinto

Close to the metro

Some of the front desk staff weren't great,
Shower had mold, lots of cosmetic damage to the room
A conference prevented us from using the main entrance

Wouldn't recommend

Leisure Family

10/10

Exceptional

09 Sep 2025

Kok Tong

All friendly staff and very helpful shuttle bus driver

Leisure Family

10/10

Exceptional

04 Sep 2025

Xamet

The room was amazing

Leisure Family

10/10

Exceptional

30 Aug 2025

Mayumi

Very friendly and helpful staff.
Appreciated free coffee and pastries in the lobby in the morning.
We had a higher floor with nice view.

Leisure Partner

10/10

Exceptional

30 Aug 2025

Sam

Excellent. Safe, convenient, great shopping mall, and the breakfast was excellent.

Leisure Family

10/10

Exceptional

30 Aug 2025

Sam

Overall a great experience

6/10

Pleasant

25 Aug 2025

Ira

The Good: The downstairs decor is great with plants and trees, and the check-in was easy and friendly.

The growth areas: There were multiple areas of stained areas or dirty sports in the rooms on the chairs, counters, and walls. Although the front desk could be reached by phone, it felt like we had to walk down to speak with them before they took action to get things done. Last, the glass door in the shower is way too short. It's really diificult to keep water in the shower.

Leisure Partner

10/10

Exceptional

21 Aug 2025

Andrea

Easy acces from train station

Leisure Family

10/10

Exceptional

21 Aug 2025

Marianthi

Nice!

10/10

Exceptional

18 Aug 2025

Silda

Good breakfast, friendly tri-lingual staff.

Leisure Family

8/10

Excellent

18 Aug 2025

Allison

The hotel and room was clean and conveniently located a 5min walk to the metro. Central Copenhagen was a 15min ride. The staff were friendly and helpful and the amenities were good also. The hotel is also a 10 to 15min ride to the airport. We had a great stay and would book here again.

Leisure

8/10

Excellent

17 Aug 2025

Howard

Goos

Although it is not in city centre. But the hotel is close to regional train and metro station. So it is quite convenient. Room was a bit hot during summer. And power of the room was cut when the kettle and hair dryer are operating at the same time

Friends_and_family Family

8/10

Excellent

17 Aug 2025

Richard

Great hotel and staff! There was another company that rented out the events room that had a party, who paid for private security that was extremely rude and aggressive toward the paying hotel customers (myself included). I spoke to the front desk about the matter and the lady was more than happy to help and try to make it right by the hotel, to include giving me contact information to escalate any complaint of situations or interactions that occurred. As far as food goes, there are fast food places within walking distance and taxi’s line up waiting to take guests where they need to go in the back parking lot. It was a great restful experience in part of my family and I’s vacation.

Leisure Family

8/10

Excellent

15 Aug 2025

AMIT

Stunning lobby area and restaurant, and so handy for transport links.

Leisure Family_with_children

8/10

Excellent

14 Aug 2025

Chris

Good quality hotel but showing its age in the room furnishings. Staff were excellent and very helpful. Good transport links into cph and the shopping mall next door had reasonably priced food options.

Leisure Family

8/10

Excellent

13 Aug 2025

Mathew

Family stay

Overall great hotel.

Some minor maintenance would help.

Example we were in room 1911 and tub seemed to leak during showers or the pony wall is not effective. Led to some wet socks after.

Also some creaky floors, which just noting, not a biggie.

Enjoyed our stay.

Friends_and_family Family

8/10

Excellent

12 Aug 2025

Grace E

The room was great and clean. We checked in late 10p Sunday no restaurant open.

8/10

Excellent

11 Aug 2025

lisa

Very nice staff. It was warm while we were there and the huge building is not airconditioned and the windows don't open--- but there are so many spiders on the outside of the windows you would be afraid to open them. Hard to sleep when t is that hot. They have air circulation (fan) that circulates through a cooler area under the building-- but it was hot to sleep and they give you a huge duvet-- no sheets.

8/10

Excellent

26 Jul 2025

Pamela

Beautiful suite with very spacious bathroom. Staff was so friendly and helpful.

Leisure Family

8/10

Excellent

25 Jul 2025

Uzair

Very smelly room.

10/10

Exceptional

25 Jul 2025

Lindiwe

The property was spacious and modern.

Family

10/10

Exceptional

22 Jul 2025

Martin

Great service & friendly staff

Friends_and_family Family

2/10

Poor

20 Jul 2025

raju

Everyday dutch breakfast buffet
No international option
Complain was resolved
Electrician show up after 2 day and did't solved our problem
T.v has no english chanel

Leisure Family

10/10

Exceptional

19 Jul 2025

Michael

Very nice airport hotel. Easy access to the metro to get to downtown. We used Uber to get to and from the airport, which was a 10-minute ride

Leisure Partner

10/10

Exceptional

12 Jul 2025

natalie

Loved the hotel, staff was amazing, rooms very very clean, restaurants and food were delightful.

Leisure Family

10/10

Exceptional

12 Jul 2025

Suzan

Great breakfast buffet

Next to big mall and very near metro

Although it is not near tourist areas, every thing is very accessible

Leisure Partner

10/10

Exceptional

12 Jul 2025

Melissa Diana

My daughter enjoyed the kid’s playroom.

Leisure Family_with_children

10/10

Exceptional

10 Jul 2025

Laura

Nice children's play area that we didn't expect.

Business_and_leisure Family_with_children

10/10

Exceptional

10 Jul 2025

Mario

Breakfast was excellent

Leisure

8/10

Excellent

07 Jul 2025

Matt

nice

Leisure Family

8/10

Excellent

07 Jul 2025

Louis

Good stay, close to metro or train for easy transport to airport

Partner

8/10

Excellent

07 Jul 2025

Ramez

The location is okay close to the metro and train the condition of the hotel is average , the staff are very nice and friendly
Special thanks to Allan in the restaurant
He is the best very cheerful
The housekeeping is terrible bedsheet did not change and has stain and marks

10/10

Exceptional

07 Jul 2025

Juan

Train and metro station right across the hotel. Very convenient and close to the airport.

Leisure Family

8/10

Excellent

07 Jul 2025

Verified traveler

Copenhagen Crowne Plaza

Our room was spacious which was nice. It is about 15 minutes by car from the city. They advertise having a/c but the staff told us it is not a/c rather a ventilation system. Clearly there is a huge difference. The outside temperature may not be hot but on the 25th floor and after 4 people showering with no ventilation in the bathroom - it gets uncomfortable. The common sitting area in the lobby always seemed to have cups or bowls on the tables. Gym area is weird and it closes early some days. Hotel gyms are typically 24 hours. I would spend more and get closer to the city.

Friends_and_family Family

10/10

Exceptional

05 Jul 2025

Gregory

Located in a quiet area with ease of access to downtown core and CPH airport.

Leisure Family_with_children

6/10

Pleasant

23 Jun 2025

Dorothy

Good

Leisure Family

10/10

Exceptional

19 Jun 2025

ian

Excellent accommodations all around. The place is clean and modern and impressive looking. Great views all around. One block away from a mall and the train. The breakfast is worthy of mention. The selection is impressive, the coffee is fantastic. The eggs are delicious without being overcooked. What won me over was the ginger shots and the smoothies. A very friendly host as well. In the top 3 of the best buffet breakfasts I have eaten.Just 20 minutes from downtown by metro. I couldn't have asked for anything more. Attached is of of the views from the 24th floor. The floors are designed so that you can see in various directions when in the hallways.

Leisure Self

8/10

Excellent

19 Jun 2025

Mohammad

Absolutely convenient and strategically located. The gym was among the best I had. The metro and the Field’s mall are just a walk away. Top-notch.

Business_and_leisure Self

8/10

Excellent

17 Jun 2025

Barbara

Property was isolated

Check-in had issues

Leisure Partner

10/10

Exceptional

15 Jun 2025

Kate

We came for a gig at the Royal Arena and it was very convenient indeed. Lovely staff at the front desk. Excellent all round!

Friends_and_family Family

10/10

Exceptional

12 Jun 2025

Patrick

Very close to the airport and just a throw away from Royal Arena where I was going. Perfect location for a concert. If you want to go downtown, or near the water, you’ll need public transport, but nothing complicated.

Leisure

10/10

Exceptional

11 Jun 2025

Richard

The rooms were very comfortable and the staff was very accommodating. Breakfast buffet was delicious

Leisure Friends

6/10

Pleasant

09 Jun 2025

Jonathan

Website falsely advertised free shuttle to airport which is 2 miles away. Taxi cost me $45 USD.

Leisure

10/10

Exceptional

08 Jun 2025

Geraldine

The hotel is nice, clean and comfortable. Is close to the metro and train station. I wish it had a pool. The uber to the center, airport and port is very expensive.

Leisure Family

10/10

Exceptional

07 Jun 2025

LINDA

Walking distance from rain station

Leisure Family

6/10

Pleasant

02 Jun 2025

Hong

1. The room's bathroom tub is slippery and unsafe for senior customers.
2. I still see a pending charge on my credit card 10 days after I checked out.

Leisure Family

6/10

Pleasant

02 Jun 2025

Rob

The lift didnt work. Everything was a little average. Not overly comfortable but ok

Business

8/10

Excellent

01 Jun 2025

Martin

Friends_and_family Family

8/10

Excellent

30 May 2025

Lorna

Hotel is friendly, bedroom is spacious and breakfast is delicious

Partner

10/10

Exceptional

28 May 2025

Thomas

Great Stay!

Leisure Family

8/10

Excellent

27 May 2025

James

The property is a little away from the main attractions of Copenhagen but proximity to two train lines and bike routes means it doesn't matter. We booked an accessible room which couldn't be provided on arrival. However we were provided a suitable alternative with a provided shower chair. Gym was inaccessible to wheelchair users. A largely positive stay. Supermarkets and shopping centre nearby. Eating locations easily accessed by train.

Leisure Partner

10/10

Exceptional

26 May 2025

Juan

Nice place with a very convenient location!

Leisure Family

8/10

Excellent

24 May 2025

NORIEL

We stayed for 4 nights in this hotel. The room size is good, we have a queen size bed. It’s near the airport, but you are within the striking distance from the tourist area, which is about approx 15 mins using M1 lane of the metro. We only use the train from Airport going to the hotel and back. Saves you money for not using a cab. Breakfast is average, but enough to keep you going for the day.

Leisure Partner

10/10

Exceptional

20 May 2025

BART

Our first time to this location and we had a great time. Sophie at the front desk was awesome. Very informative and answered all of our questions. Alan at breakfast was a hoot! Made our dining experience even more enjoyable. Thank you for great customer service.

Leisure Friends

10/10

Exceptional

18 May 2025

Sandra

Beautiful hotel with incredible staff. This was my 3rd or 4th stay and it's always wonderful. Rooms are spacious, food is good. Would highly recommend.

Leisure Partner

8/10

Excellent

18 May 2025

Wayne

Good location to shopping centre and airport

Leisure Family_with_children

8/10

Excellent

14 May 2025

Emily M

Nice place, close to restaurants, groceries, trains ect.

Leisure Family

10/10

Exceptional

13 May 2025

Louise

Comfortable big hotel

Great stay with a clean comfortable room. Staff mostly friendly apart from reception lady on Sunday evening when we enquired if we could buy a drink from the bar or anywhere in the hotel at 10pm and she said no the staff are too busy, you'll have to wait until 11pm...which was rude and unaccommodating in a hotel that size and that prestigious.

Business

10/10

Exceptional

11 May 2025

Christopher

Holiday

Great hotel if you're not bothered about using public transport to get to the city centre. Right near to metro and train station.

Partner

10/10

Exceptional

07 May 2025

carlos

10/10

Exceptional

29 Apr 2025

Louann

Very good stay

Clean and very quiet. Comfy beds.
Conveniently located near mall and transit. Nice bathroom.

Friends_and_family Family

10/10

Exceptional

25 Apr 2025

David

Great hotel

Excellent hotel with friendly staff. Very clean facilities. Situated 100m from a shopping mall and across the road from the Orestad train station and Metro which made travelling into central Copenhagen really easy. Will definitely stay again if we return to Copenhagen.

Friends_and_family Family

8/10

Excellent

21 Apr 2025

Phyllis

The room was too hot even when turned down to 18 C.

Leisure Partner

10/10

Exceptional

20 Apr 2025

Samuel

I had a 17 hour layover in Copenhagen and didn’t want to try to sleep in the airport. Luckily, I was able to book a room in this IHG property last minute. Although we got to the hotel room at an extremely late hour the staff was very friendly and hooked us up with a room on a high floor. We were able to settle in quickly and then utilized the city’s transit system to explore, returning to the hotel for a warm bed and shower.

Business_and_leisure Family

10/10

Exceptional

12 Apr 2025

Sarah

Great stay

The hotel was clean. The staff was very kind. The hotel is beautiful. There were a couple of games in the lobby that my daughter loved playing. The views from the tower are very nice. The location is great, right next to a mall and a train station - easy, fast access to downtown.

Friends_and_family Family