Four Points Flex by Sheraton Copenhagen Arena

Denmark , Copenhagen
Copenhagen, Orestads Boulevard 124
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100 reviews shown

10/10

Exceptional

23 Feb 2026

Sarah

Staff were very friendly and good location for the arena and metro and trains to the airport, rooms are very clean

Friends

8/10

Excellent

18 Jan 2026

miracle

clean room , didn’t try the breakfast , close to royal arena venue so very convenient

Self

10/10

Exceptional

11 Jan 2026

Camilla

It was a nice stay, and the staff was incredible

Friends_and_family Family

8/10

Excellent

20 Dec 2025

Christine Lynn

It is extremely close to the Royal Arena venue which is helpful for lining up early and being able to go back to the room when needed. The hotel bar is small but nice after a show. The pillows are terrible, as they have no support. I was here in the winter and I found it extremely hot. The thermostat in the room is just a small wheel and did not seem to lower the heat. Even with the window open I sweated like crazy while sleeping.

Leisure Self

10/10

Exceptional

13 Dec 2025

Jiwon

Everything was good,
Thank you

Leisure Self

6/10

Pleasant

05 Dec 2025

mark

A bit frustrating - we booked a family room on Hotels.com specifically because it was shown in the images as a king bed and two bunks. When we arrived we found out it was a king bed and a very small sofa bed - not great when we are a couple with two grown up children. The hotel did not have any other rooms available, and in the end the floor was my best option.

Friends_and_family Family

10/10

Exceptional

27 Nov 2025

Susan

Very clean, modern and the breakfast is great.

Business Self

2/10

Poor

31 Oct 2025

Teresa

I booked the four points at the wrong location. I was not allowed to switch and had to pay twice the hotel stay… insane

Business

2/10

Poor

11 Oct 2025

Sankar

I booked king size room and got 2 single bed room. Room had 3 USB ports, none worked, same with my friend who stayed sametime. I had to get a socket to charge my phones and headphones.
Room wall was dirty and full of stain. I left a do not disturb sign outside and my room was cleaned which i didnt want

Overall very bad and cant imagine how they got 8.6 rating!!!@

Business Self

6/10

Pleasant

02 Oct 2025

Kevin

Close to the metro and train stations so it's easy to get downtown and to the airport.

The rooms are very spartan, not even including a coffee maker or kettle, let alone a fridge. No carpeting in the room or fan in the bathroom to clear steam. Shower has a draw curtain as the backing and is so small I was always touching at least one wall/surface with my arms or back (I'm not a large person).

Window opens about 3 inches (7.5 cm) to let in air and there is a small oscillating fan in the room.

Bed was comfortable.

Some specks of paper were on the bathroom floor when I arrived, otherwise room was clean.

No iron in room. Have to request from front desk and use the lone ironing board that is zip tied to the radiator piping in the basement, complete with burn marks from previous guests. No good place to hang clothes there.

Did not use housekeeping so can't comment on quality there.

Business Self

4/10

Poor

21 Sep 2025

Cynthia

this hotel had absolutely no amenities… There was no room service. There was no ability to get drinks or any other kind and the cleaning service was not good. although we stayed at the hotel for convenience as it was directly next to the arena and we were going to a concert that part was very convenient and it was very close to the mall and public transportation, which was very nice but the hotel itself I did not care for. you could not even get coffee in the hotel without having to pay for it. It was just not a very good experience.

Leisure Partner

8/10

Excellent

19 Sep 2025

Frank

Good basic hotel

Good location with large selection of resturants and shopping nearby in mall which is opposite the metro and mainline train station.
Tip: use the train into the centre rather than metro. It's 1 stop and every 15 mins.
This hotel seems to cater for business people on short stays. The accommodation is fairly compact and basic (including the breakfast) but everything works. BUT there's no A/C and with thick duvets overheating and shallow sleeps are inevitable.

Partner

8/10

Excellent

18 Sep 2025

Snita

Great hotel for Royal Arena

Perfectly located for events at Royal Arena. Friendly staff, nice bedroom. Few minutes walk to tube/metro stop. Very close to airport.

Friends_and_family Friends

8/10

Excellent

07 Sep 2025

Ofer

Family trip to scandinavia

We arrived a bit early at around 12:45 to the hotel lobby after long overnight flight and we wanted to leave the luggage at the hotel and go out. But then we decided to stay and do the check in, the people in the tiny front desk told us the check in is at 2pm. We waited and they showed no flexibility in accommodating us, eventually some other people came in at around 1:30ish, and when they checked them in, they allowed us to do the check in…unneeded lack of flexibility to my opinion. Other than that the hotel was fine, nothing special, about 7-8 min walk to the train station

Friends_and_family Family

10/10

Exceptional

28 Aug 2025

Kevin

The staff was great and we were welcomed efficiently, kindly, and with all information needed. I was very happy that the front desk was able to lend us a digital luggage scale. There was a broken soap dispenser in the shower and a loose reading lamp at one of the beds. A technician came to repair it but nothing changed. The hotel is extremely conveniently located to the metro train that made for very easy connections to the city centre, airport and Sweden, and to a mall with a food court, large grocery store, and various shops of all kinds. I would happily stay here again.

Leisure

8/10

Excellent

24 Aug 2025

Robyn

Small , hot but very clean

Hotel was immaculate but no air conditioning in the room so we had to open the window that overlooked a busy noisy street. No coffee in the room and paid coffee in the lobby was offered in the morning. It was difficult to reach the hotel by car as the entrance is accessed by a back road.

Partner

10/10

Exceptional

19 Aug 2025

James

Perfect for our family of 4 while we explored Denmark and a little of Sweden. Very close to the train station.

Friends_and_family Family

10/10

Exceptional

16 Aug 2025

JaNae

Quick drive to airport and downtown area.
The parking garage is next to/attached to Burger King.

2/10

Poor

15 Aug 2025

Drora

The room was tiny, no cupboard and not even a night table by the bed. The walls were stained and wallpaper looked dirty. I believe it's the worst hotel we ever stayed in

8/10

Excellent

11 Aug 2025

Michiyo

I wanted to give 5 stars but only issue we had during our stay is that our room TV did not have a TV signal and we were not able to watch TV at all. The technician was supposed to come but did not come. Other than that, we were satisfied and wanted to give 5 star rating

10/10

Exceptional

09 Aug 2025

Wendy

We only stayed for a few hours to sleep but the room was clean and the beds were comfortable. It was close to the airport which made it convenient for our early flight. I would have like to have stayed longer because the room was nice and comfortable. We got the family room, it had one large bed and twin size bunk beds for my kids which worked out well for the 4 of us. A room like that is hard to find in Denmark.

Leisure Family

8/10

Excellent

06 Aug 2025

Paula

Close to subway/ train. Mall.

8/10

Excellent

27 Jul 2025

Tasnia

Clean, simple hotel room. Helpful staff.

Business Self

6/10

Pleasant

20 Jul 2025

Michael

Maybe this an EU thing but there is NO A/C. Nice staff and nice room but super hot room.

10/10

Exceptional

18 Jul 2025

Holly

Staff were super communicative, helpful and friendly. Room was small, but very clean and adequate. Hotel was very nice, within a quick walking distance to a big mall and the metro.

Leisure Self

8/10

Excellent

17 Jul 2025

phil

Location near train stations. New property. A bit pricey, and breakfast was IMO very expensive.

Leisure Self

10/10

Exceptional

13 Jul 2025

Abderrahmane

Nice hotel specially the parking option.

Leisure Family

10/10

Exceptional

12 Jul 2025

Nayan

Great

4/10

Poor

09 Jul 2025

Andrew

Hotel was dirty and walls where comming apart

Leisure Family

8/10

Excellent

30 Jun 2025

Lisa

Comfortable room in a good location

Great location, close to the metro and train. Nice peaceful area justboutaide the city.

Lovely staff, friendly and helpful.

Clean basic room, fan provided as room was warm. Room was cleaned everyday.

Friends_and_family Friends

4/10

Poor

30 Jun 2025

Verified traveler

Very clean. Breakfast very good.and service very good in the lobby. Rooms are very small with no place to put clothes away as we stayed 4 nights. Rooms were not made up at all except on arrival. Would not recommend this hotel

Friends_and_family Family

4/10

Poor

21 Jun 2025

Jennifer

This hotel had no A/C and we did not arrive until late in the evening after a long travel day. The window had not been opened prior to our arrival so it was like stepping into a sauna. The window only opened a little (more like a vent) so it did not cool overnight and the hotel did not have any fans when asked. So the sleep was pretty bad unfortunately. The room was clean otherwise so if you’re not going during a warm month, I think this would be pleasant!

10/10

Exceptional

13 Jun 2025

Caroline

Very clean hotel. Good danish decor

Partner

10/10

Exceptional

10 Jun 2025

Verified traveler

A very good location

The hotel is in a great location. A metro station is close by. There is a burger king next to it. There is a huge mall called Field near by where you can buy anything.

Partner

8/10

Excellent

06 Jun 2025

Jennifer

Great location if going to the Royal Arena! Also very close to the train and metro station… no AC but the windows open!

6/10

Pleasant

03 Jun 2025

alan

Hotel does not have phone in room or glass to used to brush your teeth or to drink. No thrill hotel

Partner

6/10

Pleasant

26 May 2025

Poh Imm

Close proximity to the airport. About a 7 mins walk to the train station and the shopping centre. Lovely staff. Room was smaller than expected.

Leisure Self

10/10

Exceptional

23 May 2025

Reuben

Had a great stay, the room is simple but offers everything a business traveler needs it is clean, quiet, shower has great water pressure, the staff downstairs is excellent. Only drawback is they don’t offer laundry facilities but you can use the local apps to get a laundry service. It’s walking distance to a huge mall and the Ørestad Metro train stop.

Business Self

10/10

Exceptional

16 May 2025

Mark

Staff were great. It was clean and quiet. Ask for a room that doesn't face the busy road.

Leisure Partner

6/10

Pleasant

03 May 2025

Mirko

Good location and well linked to the city centre and airport via public transport. A big shopping centre is reacheable in a few minutes by walk. The property was clean, but very basic: no fridge, no tea/coffee, no safe, tiny open wardrobe.

Leisure Partner

4/10

Poor

09 Apr 2025

Verified traveler

Very basic rooms. One towel no bath mat or hand towel. No tea or coffee making facilities. No bedside table. Breakfast was very busy but the staff did their best to keep it replenished

Business

10/10

Exceptional

26 Mar 2025

Nancy

Breakfast was awesome and room was very comfortable.

Leisure Family

8/10

Excellent

24 Mar 2025

Fatima

It’s the perfect hotel to stay if you plan in attending a concert at the Royal Arena, but also it’s very close to a mall and you have the train and metro right there, so going/coming from the airport if very convenient, just 2 stops and going to the city center is also super easy.

Leisure Partner

6/10

Pleasant

04 Mar 2025

alexis

Expensive for the basic tiny box you get for a room. For a one night stay it's ok but not much room for large pieces of luggage. Dim lighting. No extra amenities like hair dryer or shoe horn or able to reglate the rooms temperature. Wasn't even given an option to order breakfast when booking room.
Redeeming feature is that it is a 3 minute walk to the royal arena.

Leisure Family

10/10

Exceptional

20 Feb 2025

Laure

Great proximity to Royal Arena and train station. Staff very friendly. Lots of nearby dining options.

Leisure Family

10/10

Exceptional

01 Feb 2025

Lesley

Easy walking distance to trains and metro. Comfortable room with friendly staff and very very clean.

Leisure Family

10/10

Exceptional

12 Dec 2024

Yvonne

Modern and excellent. Ørestad is a great stop that has both subway and trains, making it super easy to get anywhere in Copenhagen. I actually liked staying away from the “downtown core” / touristy area where you get to go back at the end of a long day away from the hustle bustle and also in a safe and easy to get to area. Hotel was clean and got everything one would need.

Leisure Self

8/10

Excellent

13 Nov 2024

alexis

Close to the royal arena, so perfect coming back after a late night concert.

Leisure Friends

10/10

Exceptional

26 Sep 2024

Bartholomew

We booked this hotel when trying to get the one by the airport. But honestly it was a nice mistake. The staff was ver friendly and near a big shopping mall that we walked to and spent sometime there because of the rain.

It is also a five minute walk to the oestad train stop so a quick train ride into Copenhagen.

Leisure Family

10/10

Exceptional

23 Sep 2024

Elaine

Great value for money.

Friends_and_family Friends

10/10

Exceptional

20 Sep 2024

Gary

6-min walk to metro stop. Good value.

Leisure Self

4/10

Poor

17 Sep 2024

Sam

The rooms were extremely hot without AC. Air felt a bit stale. Breakfast was pretty good.

Leisure Friends

2/10

Poor

08 Sep 2024

Verified traveler

Room was extremely hot, no AC. Windows open onto a train line and a busy road so very hard to get any sleep.

Self

10/10

Exceptional

01 Sep 2024

Jonas

Good for an specific travel, the metro station is 10 min walk

Business Friends

10/10

Exceptional

28 Aug 2024

Maria

My mother and i walked up to the metro station, very convenient.

Leisure Family

8/10

Excellent

23 Aug 2024

Neena

Really great room and very practical. Very clean throughout. Only comment I would make the room was quite warm and bed/mattress too soft which made it difficult to sleep.

Self

6/10

Pleasant

17 Aug 2024

Thai

The hotel didn’t even have AC units. It was hot one night I was there. I couldn’t sleep.

Leisure Self

10/10

Exceptional

30 Jul 2024

Edward

Very clean

8/10

Excellent

11 Jul 2024

Nga Man

We should take train to the centre but it is convenient to go everywhere. Staffs are polite and helpful, room is clean and new renovation, the bed is very comfortable. There is a big supermarket close to hotel and it opens early, very good.

Leisure Family

10/10

Exceptional

27 Jun 2024

Sandra

There are a lot of apartments being built nearby. A lot of construction debris outside. Inside is fine. New and clean. Rooms are small but that was expected. No in room coffee and cups for water.

Leisure Partner

8/10

Excellent

25 Jun 2024

Howard

Good stay at Zleep

Comfortable stay at Zleep. The staff were helpful for our needs around the town.
A fairly basic hotel, but provides for your essential needs.

Partner

8/10

Excellent

24 Jun 2024

Helen

I found the hotel to be very hot. We were not able to turn on air con in the room. The breakfast was so - so

Friends_and_family Friends

8/10

Excellent

17 Jun 2024

Onel

Basic room. It was clean. Breakfast is too expensive for what you get.

Leisure Family

10/10

Exceptional

03 Jun 2024

Tabitha

The staff was amazing!! They were always trying to help in any way they could. The hotel is clean.
You do get what you pay for though. Small shower and no way to connect your phone or fire stick to the TV. But it’s a quick walk to Fields shopping center and across that is the train, metro and an amazing little bakery. There are several fast food places. But the best part is if you are going to an event at the Royal Arena you are right next door

Leisure Partner

10/10

Exceptional

01 Jun 2024

Verified traveler

Give it a Try

Close proximity to the airport and Metro station. 15 minute cab ride to most museums. Would definitely recommend

Partner

10/10

Exceptional

21 May 2024

Torild

We were happy with the cleanliness of this hotel as well as the friendliness of the staff. We were only there one day but loved the fact that we could walk to the huge indoor mall just down the street.

Leisure Family

10/10

Exceptional

20 May 2024

Richard

Good budget hotel. Clean and comfortable.

Well located for arena and train from Airport

8/10

Excellent

06 Apr 2024

Ajit

good location and convenient

Leisure Self

2/10

Poor

31 Mar 2024

Kira

Room was uncomfortably hot, we had seen in a previous response to a review on here that they offered fans at reception free of charge to combat this. So, on our second night after a sleepless first night I enquired with reception about getting a fan for our room. Woman on reception (not really a reception was the bar) informed me that they in fact did not have any fans and suggested I just open the window. I told her we had done this and she said she’d come up to the room with me to see how hot it was. I felt this was a little insulting that she felt the need to check herself as what exactly was she checking for when she had told me they didn’t have anything to help. She told me the room was the ‘normal temperature’ and there was nothing they could do but if she got time she’d ask her manager if there was anything they could do. My partner then went down about an hour later and asked if there was an update. He was shooed away and told they were “too busy” to deal with him. He returned a few more hours later and this time showed them their own statement saying they had fans available at reception and this time he was told that “they probably did but…” insinuating that they just couldn’t be bothered to go and get one for us. Instead they continued serving alcohol to the already very drunk crowd in the main lobby who then proceeded to become verbally abusive to my partner. Nothing was done about the abuse as there was only 1 lone female staff member to tend to the entire lobby.

10/10

Exceptional

19 Feb 2024

Dan

The host, on his 3rd day working was great. Sorry, it was late and I didn't get his name

8/10

Excellent

04 Feb 2024

Michael

Great stay for the price. Surroundings are still a bit \"Moonbase Alpha\" but this will improve and the metro will take you to the Old Town in 10 minutes.

Business Partner

8/10

Excellent

02 Jan 2024

David

Very good place for the price, good location, close to Meto/Train station.

Partner

10/10

Exceptional

15 Dec 2023

Claudia

The lady that clean my room was very lovely thank you

Leisure Self

4/10

Poor

19 Nov 2023

Dallas

No fridge, beds very uncomfortable, and throughout the entire stay there was an incessant tapping sound coming from outside the room that we couldn't figure out the source of. We were calling it our prison cell the whole stay.

Leisure Friends

2/10

Poor

21 Sep 2023

Dharmesh

Room was like a unfinished building site

8/10

Excellent

13 Sep 2023

Verified traveler

Better than advertised. Staff were excellent and very accomodating. Hotel was in good condition and within walking distance to local ammenities with excellent transport links to city and airport in close proximity.

Business

6/10

Pleasant

09 Sep 2023

Vasilios

It was a good hotel toom. Nice size with new facilities and very clean. Only complaint is no air conditioning snd if you have an east facing room, its vety hot.

Partner

10/10

Exceptional

06 Sep 2023

Linda

Green spaces and bee friendly plants

8/10

Excellent

01 Sep 2023

Verified traveler

High price for adequate stay

Small room with most of what you would need for a short trip. No air conditioning in August was rough though as the room would heat up quick. Bed is stiff and pillows just okay. Breakfast options were good. Overall, this was adequate since I was out and about most of the time.

Business

8/10

Excellent

28 Aug 2023

Stephan

Clean, modern room, close to the airport

The accommodation is centrally located, close to a train station, the room was clean, convenient and equipped with everything an average traveller needs.

The only thing which was a bit weird was when I registered at the reception they refused my cash payment in Danish Crowns. I mean, Copenhagen is the capital of the country of which the Danish Crown is the national currency. I eventually paid with debit card which wasn't a problem in my case but I wonder how they guarantee any personal data protection if every customer pays by card.

Self

8/10

Excellent

26 Aug 2023

Very close walk to the metro, super convenient. Quiet and clean as well. The only slightly negative thing I’d say is that it can be a little hot at night since there’s no fan/AC

Leisure Self

8/10

Excellent

22 Aug 2023

Felipa

Very modern & clean hotel. Small but well thought out room. Nice bathroom. Location is unusual but transport was excellent. Staff were very kind, helpful & efficient. Breakfast was very tasty. The only negative was that the room & hotel in general was quite hot, although we were promptly provided with a fan when we asked.

Leisure Family

10/10

Exceptional

18 Aug 2023

Valentina

Very nice hotel, completely met our needs.

Leisure Family

8/10

Excellent

22 Jul 2023

Phillip

Clean, comfortable and great location for metro or train into Copenhagen.
Could maybe do with more staff in the evening as people trying to check in and people stood waiting at the bar to be served for quite long periods but overall nice hotel

Leisure

8/10

Excellent

21 Jul 2023

Nour

Leisure Friends

10/10

Exceptional

18 Jul 2023

Philippe

It was very practical for Downtown and airport.

8/10

Excellent

15 Jul 2023

michael

Convenient hotel in Orestad

Decent hotel. Close to Orestad station - two stops from the airport on the train or 10 minutes from the centre of town on the Metro. Next to a big shopping centre. Hotel looks fairly new and in good condition. Not a huge room but enough space. Comfortable beds and excellent rainfall shower. Didn’t have the breakfast so can’t comment on that. A good place to stay in Copenhagen and much cheaper than city centre hotels.

Friends_and_family Friends

10/10

Exceptional

04 Jul 2023

phillip

Excellent stylish hotel near Copenhagen airport . Half the price of closer airport hotels. Just 2 train stops from airport train station right out the front and 5 min walk from station. Great staff and , breakfast .

Business_and_leisure Self

10/10

Exceptional

20 Jun 2023

Adam

Very easy late-night check-in, close to airport, very friendly and accommodating staff

Leisure Partner

8/10

Excellent

16 Jun 2023

Kin

We like the location convenient to metro, bus, train, and close to airport.

6/10

Pleasant

13 Jun 2023

Alexandra

Breakfast was nice and traditional. It was a shame about the room not looking like the pictures and road being very noises with window open. Also no A/C with was uncomfortable

Leisure Friends

8/10

Excellent

12 Jun 2023

Vipul

Lovely hotel located a short driving distance from the airport. The hotel is only a 5 minute walk to Ørestad metro/train station and the metro (Green M1 line) only takes 10-15 mins to get into the centre of Copenhagen. The hotel feels very ‘new’ and the rooms are spacious and comfortable enough. The only downside was that it got very hot in the early hours of the morning as the sun would be shining through our window meaning we had to keep the curtains closed all day to stop the heat coming in. The desk fan that was provided did act to keep the room cool though. It’s possible the rooms opposite from our corridor didn’t have this problem. The bar, self check-in and free water filling station are all nice touches! The power shower was great every morning too! We didn’t have the breakfast so we can’t comment on this, but it was busy each morning as we made our way out. All-in-all I would stay here and/or at another Zleep hotel again!

Leisure Partner

6/10

Pleasant

11 Jun 2023

Terance

No air conditioning no tissues

Leisure Family

8/10

Excellent

08 Jun 2023

Blanca

I liked that the tap water was perfectly drinkable, and that the shower was always at perfect temperature. I would've appreciated that they assigned us a room farther from the construction area though

Leisure Family

8/10

Excellent

13 Mar 2026

Ernst

Nydeligt

Partner

6/10

Pleasant

11 Mar 2026

Helle

Værelset er meget småt.
Akustikken er forfærdelig og alt giver genlyd. Man kan høre alt, hvad overboen foretager sig.
Check in var langsommeligt og kaotisk.

Partner

6/10

Pleasant

10 Mar 2026

Henning

Generelt en flot og god overnatning men når de forlanger 149 kr pr person for morgenmad og man selv skal koge æg, spise bake off rundstykker og tage pålæg i køleskabet = ingen service ved morgenmad så kan jeg kun anbefale at booke uden
Morgenmad

8/10

Excellent

08 Mar 2026

Dorte

Virkelig dejlig tæt på tog og Royal Arena.
Meget lydisoleret og fin betjening

Partner

10/10

Exceptional

08 Mar 2026

Kenneth

Helt ok

Self

6/10

Pleasant

07 Mar 2026

Claus

Vi overnattede i forbindelse med en koncert i Royal Arena og i forhold til det er hotellet perfekt beliggende. Hotellet er nyt og der er rent. Okay for en enkelt overnatning. Der høres ingen trafiklarm inde på hotellet.
Personalet er intetsigende men venlige. Dog kunne der godt steppes op i forhold til afrydning af bordene i receptionen/baren.
Værelserne er små, toilet og bad ligeså, det runger voldsomt på toilettet, så intet foregår i stilhed her. Føntørreren er som en legetøjsmodel, så sæt 30 min. af til at tørre hår.
Morgenmaden er tja… man går ikke sulten derfra, men det er heller ikke en positiv oplevelse. Æg koger man selv hvilket mange overså og tog et råt æg med sig, kaffemaskinerne er langsomme til at brygge og skaber flaskehalse som gør det umuligt at komme rundt i buffeten.
Buffeten indeholder små omeletter, lidt ordinært pålæg, morgenmadsprodukter, agurk og cherrytomater og pære og æble som ikke længere var helt friske.

Friends_and_family Friends