Name: Tivoli Hotel
Address: Arni Magnussons Gade, 2, KØbenhavn V, 1577, DK

Tivoli Hotel

Copenhagen · Denmark

Arni Magnussons Gade, 2View location

100 reviews shown

8/10

Excellent

28 Jul 2026

Julia

8/10

Excellent

28 Jul 2026

Rakesh

It is a modern hotel with usual amenities. The breakfast was exceptionally good. The closet space was very limited. They have restaurants and bar on the property. There is also a mall at walking distance with large food courts with many food choices and sit down restaurants. The city center is about 20 min walk from hotel. There is also a hop on hop off bust stop right in front of the hotel. There is also a indoor swimming pool in the ground floor which can be crowded on busy days. Overall good property for a stay.

10/10

Exceptional

28 Jul 2026

Carmen Luz

a very lovely hotel, conveniently located with a wonderful buffet breakfast. caters for families with lots of activities for the children to do. highly recommended.

8/10

Excellent

28 Jul 2026

Rita

The room was clean and the staff polite and helpful. The breakfast was great and varied.
Easy access to public transport and to the river.
.

8/10

Excellent

27 Jul 2026

Trine Overå

It is a very nice hotel with a good sized pool and sauna in the basement. Easy accessible by car. The rooms are nice and beautifully decorated. Our only complaint is that one of the rooms our family booked was lacking soap, and it wasn't refilled. And also that in the room where I stayed the tooth glasses were very dirty with fat and marks of a mouth. There was a water boiler in our room, but no cups or other glasses that we could use for coffee. The breakfast was ordinary and okay.

10/10

Exceptional

27 Jul 2026

Barbara Brown

Beautiful room, convenient location. Excellent rooftop restaurant.

10/10

Exceptional

27 Jul 2026

Jordan

Great hotel!

10/10

Exceptional

26 Jul 2026

Thomas

Super god oplevelse at være gæst, altid smilende personale.

Super god morgenmad

8/10

Excellent

26 Jul 2026

Sara Louise

The hotel is lovely. The food was lovely. What I didn’t like was having to book for breakfast ( because they said it wasn’t a booking, just an expression of preference) and having to sign to say you won’t spend more than 45 minutes eating breakfast, or more than 2.5 hours on dinner. I dont like having to clock watch while I eat. I am also really annoyed that we ordered alcohol free beer and they served my husband ( 3 years sober recovering alcoholic with cirrhosis) alcohol!

10/10

Exceptional

26 Jul 2026

Luciano

Amazing hotel, with espetacular breakfast. Our child had so much fun at the swimming pool! Hotel next to the Fisketorvet, a mall with a pretty good food hall and next to the M4 metro train. Wi-fi could be better.

6/10

Pleasant

25 Jul 2026

Carey

Disappointing Experience for Families – Not as Advertised

We recently stayed at the Tivoli Hotel, which is heavily marketed as a family-friendly hotel. Unfortunately, aside from the play area, the family facilities were poor and the actual guest experience fell far short of expectations.

The \"Breakfast Club\" Experience
The biggest letdown of our stay was the breakfast arrangement. Families are barred from the main restaurant buffet and instead relegated to a temporary \"Breakfast Club.\" The setup felt incredibly sterile and uninviting; more reminiscent of a temporary emergency evacuation center than a hospitality venue.

Coffee Bottleneck: There was only one \"barista\" handling the entire room. With long queues and no option to order coffee to your table, getting a morning drink was an exercise in patience.

Repetitive Menu: The food selection offered zero variety, featuring the exact same options every single day.

Room amenities: the soap/shampoo dispensers were what you’d expect in a 2 star hotel. Very cheap and poor quality products.

Shower was over a very narrow bathtub making a relaxing shower quite difficult.

If you are traveling as a family expecting a warm, welcoming, and seamless hotel experience, I would strongly suggest looking elsewhere in Copenhagen. The current setup makes families feel like a box ticking exercise rather than valued guests.

10/10

Exceptional

25 Jul 2026

Trevor

Excellent facilities including cool rooftop bar. Helpful staff.

10/10

Exceptional

25 Jul 2026

Brian

Nice hotel that was close to the train station/Metro.

8/10

Excellent

25 Jul 2026

anne

Junior suite layout a bit funky too cut up for my taste - the full 1 bedroom suite was perfect. Thank you for having Netflix for your north American guests

10/10

Exceptional

24 Jul 2026

Elizabeth

Breakfast was amazing !

10/10

Exceptional

21 Jul 2026

Samantha

Lovely hotel with very helpful staff. Great breakfast choices. Has air conditioning which was fantastic as we were visiting during a heat wave.

Partner

6/10

Pleasant

21 Jul 2026

Aarish Dhruv

Remember to book a room cleaning as they don’t clean unless you request

Friends

6/10

Pleasant

21 Jul 2026

Heidi

We recently stayed at Tivoli Hotel and, given the high nightly rate, expected a much better experience.

The hotel itself is beautiful, modern, and well maintained. Our room was nice, and the front desk staff we spoke with in person were polite and friendly.

Unfortunately, several issues made our stay disappointing. We did not receive the spacious family room we had booked. Instead, we were told we had been \"upgraded,\" but our teenage son lost the sofa bed included with the family room and was given a folding cot instead. The cot wasn't even set up when we checked in, so we had to request someone come later that evening to prepare it.

Our room also wasn't ready at the advertised 3:00 p.m. check-in.

Before booking, I specifically confirmed that we would have air conditioning and was told yes with an adjustable temperature control. Instead, the thermostat was locked at 23°C, making the room uncomfortably warm at night. We reported it, and although someone was supposed to investigate, no one ever came.

The in-room phone also wouldn't connect properly to room service, and our calls to the front desk went unanswered.

While the hotel is attractive and the staff were courteous, these issues and the lack of follow-through were disappointing. For the price we paid, we expected a much better experience.

8/10

Excellent

21 Jul 2026

Ian

Great family friendly hotel 19 min walk to Tivoli gardens. Good breakfast and gym- pool very busy with children at weekend or holidays

Family

10/10

Exceptional

21 Jul 2026

Valerie

Lovely hotel and staff excellent.

Partner

6/10

Pleasant

21 Jul 2026

Anders

The hotel is worn and in need of a thorough renovation and upgrade. The air conditioning and ventilation system is very noisy and has little to no effect. The lounge area also requires modernization and refurbishment.

Partner

8/10

Excellent

17 Jul 2026

John

We stayed at the Tivoli for four nights. Good choice of food at breakfast although it all seemed a little disorganised. Some of the staff went the extra mile and some just went through the motions. Ideally placed for the train and bus stations.

Partner

8/10

Excellent

16 Jul 2026

Neil

Very large hotel with a lot of guests. Double room was small but adequately equipped and comfortable. Hotel has a policy of not undertaking housekeeping unless specifically requested via the QR codes in the room but that was ok. Breakfast area was large and the range of food extensive but often large queues on entry. Was advised at reception to book online a time slot but still had to queue with all other residents to get to the desk to advise you had booked- would be better with a separate reception for those who booked as pointless otherwise. Visited the pool once but was small and very overcrowded with children playing in the deeper area where swimming could be undertaken - again would be beneficial to designate that area for those wishing to swim. Location was ok about 15 mins walk from the station and further into the centre. Unfortunately my iPad which I use for reading during downtime would not connect to the hotel wi-fi and this was not resolved during my stay despite contacting the hotel reception regarding this - it was an issue with their network as worked fine before and after at other hotels. Cannot comment on food and drinks in the bar or restaurant as the expensive prices dissuaded from trying. Also disappointing that no bottled water provided in the room and all items that were there incurred a cost, again at hefty prices even for basic snacks such as crisps. Overall a pleasant enough stay but a few niggles which tainted the visit somewhat.

Friends_and_family Friends

10/10

Exceptional

16 Jul 2026

Marc

Great place to stay. Good location, just outside the main city. 10 minutes walk and you are in the centre. 2 great restaurants in the hotel.
Staff friendly and helpful. Really enjoyed out stay.

Partner

6/10

Pleasant

16 Jul 2026

abhineet

Tea/coffee/creamer refils were not done on multiple requests. Fire alarm was triggered late night from our room when we were sleeping with out baby leading to bad sleep of my baby.

Friends_and_family Family

8/10

Excellent

14 Jul 2026

Joyce

Convenient location for trains or walking to parks, shops and restaurants.
Pool was too busy with children to use.

Partner

10/10

Exceptional

13 Jul 2026

Jessica

The best pool for families!

Family_with_children

10/10

Exceptional

13 Jul 2026

Anthony

Room was clean and staff were so nice. Highly recommend getting the executive room to get access to the lounge.

Partner

8/10

Excellent

13 Jul 2026

Megan Louise

Well located and reasonable hotel.
Has a secret garden walk on the 2nd floor which take you back to the main road with the train station and Tivoli gardens on.
Pool was great but did close early one day we tried to use it.
Had a very family friendly feel.
Nice and comfortable rooms

Partner

10/10

Exceptional

13 Jul 2026

soomal

PErfect

Self

10/10

Exceptional

13 Jul 2026

Caleigh

Loved our attached room- plenty of room for us and the kids! The breakfast was delicious- definitely go down early. The kids had a great time in the playroom. Bike rental was easy and fun.

Family_with_children

8/10

Excellent

13 Jul 2026

Jenny I

Great buffet breakfast and room is spacious. It’s a good 15-20 minute walk to Tivoli garden where all the restaurants and shops are located. There is a mall with food hall which is 10 min away. Overall, a good stay and the indoor pool is a plus. Great for traveling with young children.

Family_with_children

6/10

Pleasant

13 Jul 2026

Marvin

Housekeeping not so good. Called at 9am to have towels and trash attended to. 3pm, not done. Called again. Towels showed up 4:40pm.

Partner

8/10

Excellent

12 Jul 2026

Markus

A bit further away from our points of interest than expected. Didn’t deliver the baby crib or made up the extra bed in 6.5 hours - but when we called they sorted it immediately. No total black out curtains was a minus. Apart from that, a good choice for families.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Sandy

The entire hotel, from reception to the room, represented the “hygge” vibe of Copenhagen. The children play area/ game room was perfect to pass time as we waited for check-in and catered to children and teens. The pool and sauna were calm and relaxing. Just as beautiful as pictured on the website. The Sushi restaurant on the rooftop allowed for a beautiful view. The food, delicious. Breakfast had many options and fresh food. The staff was always kind, helpful, and friendly. The hotel itself is located within walking distance of train station, Tivoli Gardens, and Harbour Bay for a quick cold plunge. Our family of four, 9 and 17 year old included, absolutely loved our stay and want to return!

Family_with_children

10/10

Exceptional

12 Jul 2026

Vincent

Second time staying here. Staff very nice , restaurants are well staffed and excellent food great location to everything needed

Family_with_children

10/10

Exceptional

11 Jul 2026

Rossely

Great hotel especially for families with little children. There is plenty of activities for them to do, as well as walking distance to the Tivoli Gardens (amusement park). My only complaint was the fire alarm that went off in the middle of the night. It was very nerve racking having to evacuate the building with sleeping children in arms and going down (and back up after clearance) 16 sets of stairs. Many people decided to ride the night out to avoid going up the stairs with the masses. The hotel didn’t apologize or talked about the inconvenient event, not even a pastry/ cup of coffee or something of that sort…other than that a great hotel.

10/10

Exceptional

10 Jul 2026

Behrad

In general this is a very nice and big hotel. Breakfast is always the same, but the quality is amazing and it contains everything you need to have a nice morning breakfast. Access to different areas of the hotel is a bit confusing, so if you get lost sometimes don't be surprised. Staff are very friendly and they never give you fake smile. They enjoy what they do. Room was very nice... it was a bit hot and you won't be able to drop the temperature below a certain limit (probably due to energy conservation). Room cleaning is every 4 days, but you can always ask the receptionist for extra room cleaning when it's needed. The room cleaning was satisfactory.... sometimes they didn't pay attention to details like vacuuming the floor. Whenever we had room cleaning, they were removing our cups and we couldn't have tea or coffee. We had to go all the way to the lobby and find two cups from somewhere. Also, after using the only 2 tea bags that they gave us on the first night, we never received any tea bag. So, they need to work more on the room cleaning services and paying more attention to details. These are the details that make a hotel a good or excellent hotel. In general it's a very good hotel and you will enjoy being close to the central station.

Partner

10/10

Exceptional

10 Jul 2026

Alejandrina

Me gustó mucho el servicio al cliente súper amables
Aparte de eso un hotel muy bonito cuartos cómodos

Friends

10/10

Exceptional

10 Jul 2026

Lorraine

Just all round good hotel in a great city

Family

8/10

Excellent

09 Jul 2026

Jerry

Great hotel, but they dont enforce the stated quiet hours in the pool.

Partner

10/10

Exceptional

08 Jul 2026

Jennifer

We had a quick stay for an upcoming cruise it was close to a lot and the Tivoli amusement park.

Friends_and_family Family

8/10

Excellent

07 Jul 2026

Megan

Stayed at Tívoli while attending a conference. It’s a fine hotel but a bit far from city center. I had a decent stay but would probably stay at a more centrally located hotel in the future.

Business

10/10

Exceptional

07 Jul 2026

Jerry

The staff at the front desk and restaurants are very polite and professional!

Partner

8/10

Excellent

07 Jul 2026

Andreas

Hotellet er utmerket bortsett fra frokosten. Frokosten er overpriset i henhold til det de tilbyr!
Brasseriet derimot var helt suverent både på service og smak!
Vi kommer gjerne igjen men spiser da frokosten ute.

Partner

8/10

Excellent

07 Jul 2026

Gary

Busy hotel, lots of outdoor noises coming from train tracks next to it. Running children in room upstairs woke me up early.

Self

6/10

Pleasant

07 Jul 2026

Thomas

Nice room and good location within walking distance of the city centre. Pricey parking below the hotel. Quite eatable breakfast, but far too many guests, including families with noisy children, attending, especially from 8.30AM onwards. Avoid this hotel if you want to enjoy a quiet breakfast and more than 45 minutes to do so..

Partner

10/10

Exceptional

07 Jul 2026

Dawn

Nice rooms. Close to shopping and Tívoli Gardens. Has bikes for rent. hop on and off bus picks up at hotel. There is a person by concierge to help book the bus. Tacos available immediately outside hotel.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Daniel

Excellent experience. Excellent service, helpful staff, delicious food. The executive lounge was an unexpected but great amenity, especially while attending a conference on-site. Highly recommend all around.

Self

8/10

Excellent

06 Jul 2026

Jennifer

Excellent location, great facilities and lovely breakfast options.

Friends_and_family Friends

10/10

Exceptional

06 Jul 2026

Houston

Great room really beautiful hotel would stay again

Partner

10/10

Exceptional

06 Jul 2026

Dolores

Wonderful stay and beautiful hotel!

Partner

10/10

Exceptional

05 Jul 2026

David

Fantastic hotel and staff are always on hand to at any time.
Beautiful room fitted to high standards with spacious bathrooms/bath and shower.
Huge variety of food to choose from for breakfast which really caters for everyone’s needs.
Second time staying here and will most definitely be back.

Self

6/10

Pleasant

05 Jul 2026

Robert

Room was ok, would have been better if ac worked. Was really hot in the room and all they gave us was a fan. Location is good. Can walk to meat packing district, city center and the mall. Did not try the restaurant as it was expensive.

Partner

8/10

Excellent

05 Jul 2026

Gustav

Lots of children. This is a very child friendly hotel, which means the pool and breakfast are packed with children. The hotel is very nice.

Self

10/10

Exceptional

03 Jul 2026

Robert

Nice rooms. Great breakfast. 5 min bus ride from central train station (#17 bus stops adjacent to the hotel), or slightly longer via the rail station that's a several minute walk from the hotel.

Partner

10/10

Exceptional

03 Jul 2026

Linda

We loved this hotel! The breakfast was amazing! We enjoyed the pool and so glad the hop on, hop off bus just in front. Taxi to the airport was easy. Thanks to the helpful staff!

Partner

10/10

Exceptional

03 Jul 2026

Farnoush

Everything

Partner

6/10

Pleasant

03 Jul 2026

Linda

We didnt know about the breakfast until 10 :15 so did not get it . The rooms were not as described bathrooms had different levels and were tripping hazards when pulling luggage into elevator almost went face first- caught myself be grabbing bar rail we went to sticks and sushi it was very good had a hard time paying with canadian credit cards after trying for a lenght of time husband figured out he had to put card in machine tap wasnt working the staff was freindlfy and tried to help

Family_with_children

6/10

Pleasant

02 Jul 2026

Rosanne

Only complaint would be the AC situation. It was set to one temperature and you were not able to change. It I spoke to the front desk, but nothing changed.

Family_with_children

10/10

Exceptional

01 Jul 2026

Laura

Modern room, very good breakfast. The pool and sauna are a bonus, but were very busy.

Friends_and_family Friends

8/10

Excellent

30 Jun 2026

Verity

Booked the Lounge access room and the room allocated was great, lounge is OK to repair to at days end.
Loved the breakfast and huge credits to Mostafa- he was brilliant, caring and fun to talk to. The breakfast area was pristine, not a finger mark on the toaster and choice was great.
Staff generally were lovely and we would always come back!

STROMMA HOHO bus stops right out front, close to railway stations and waterfront for sundowners.
🙏

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

James

Room was clean and very nice. Breakfast was amazing and the bed was very comfortable.

Friends_and_family Family

6/10

Pleasant

29 Jun 2026

Ren

Fire alarm rang twice in just one night which was horrible for families with very young kids. Not as fancy as a 4-star hotel. Pool is good! Would only consider it again if good prices are offered.

Family_with_children

10/10

Exceptional

27 Jun 2026

Jodie

breakfast was very good, great options. The hotel was very clean.

Family

8/10

Excellent

27 Jun 2026

Janet

Nice and clean hotel. The room was decent size. Somewhat easily accessible to tourist attractions. Bathroom was a bit strange. Starting with see through door. The bathtub was high too; I’m 5 ft 3 so I struggled to get in and out. Not sure why they asked us if we wanted 2 separate beds when they ended up giving us a double bed anyway. Also the wording for Expedia VIP discount is strange. It sounded like discount was given to the selected restaurants during the duration of stay. Also we had to ask for the discount code.

Family

10/10

Exceptional

26 Jun 2026

Emily K.

Location was great and within easy walking distance of shops and restaurants. Rooms were clean and modern. Highly recommend this property.

Family

10/10

Exceptional

26 Jun 2026

Yolanda

The decor was very modern and very unique for a hotel. Loved the decor! Staff very helpful, especially Siva … what a gem … good person for customer service indeed … most staff helpful and cordial.

They only clean and refresh coffee amenities upon request. That was a drawback for me. Also, room coffee was aweful.

Self

8/10

Excellent

26 Jun 2026

Ana

The Tivoli Hotel is well maintained and the rooms are very clean. The breakfast was very good and their Sushi Restaurant/Bar is very nice. and has beautiful views since it is on the top floor. The two draw backs were the room was not available by 3:00 pm, even though we arrived early and let them know we were already there. We were told they could not rush the order in which the rooms were cleaned. Second, the AC in the room was not cooling. It was too warm in the room. The staff was friendly and tried their best to help when asked.

Family

10/10

Exceptional

25 Jun 2026

Apurva Kailash

Great property and friendly accommodating staff!

Partner

8/10

Excellent

25 Jun 2026

Renuka

helpful staff

Self

10/10

Exceptional

25 Jun 2026

Paul

All very good

Family_with_children

10/10

Exceptional

25 Jun 2026

Xue

Amazing experience :)

Family_with_children

6/10

Pleasant

24 Jun 2026

David

Breakfast was expensive for just an OK meal.

Partner

10/10

Exceptional

23 Jun 2026

Peter

My husband and I stayed at the Tivoli Hotel in Copenhagen prior to embarking on a cruise. The staff were friendly and very helpful. The hotel was clean and well appointed. Also it is conveniently located to several points of interest. We would highly recommend this hotel if you are visiting Copenhagen.

Friends

4/10

Poor

23 Jun 2026

Angela

ok hotel, room wise but poor service over all. Waited over 25 mins for our drinks oder before leaving. App fotr our foom to be serviced did not work. Not a big isdue just informef front desk before going out. Although cleaned no tea or coffee replaced

Partner

10/10

Exceptional

23 Jun 2026

Liliya

Great hotel. Stayed already 3 times there. Very clean, very friendly and welcoming staff at reception, restaurant. Great location: not far from airport, walking distance to the center. Rooms are spacious, with amenities in bathroom and tea coffee facilities. Great SPA. Great breakfast. Try Sushi'n'Stick, highly recommended. The best hotel to stay,highly recommended

Family

10/10

Exceptional

23 Jun 2026

Sabine

We love the Hotel , great Location and very friendly staff

Friends_and_family Friends

8/10

Excellent

22 Jun 2026

Paul

Overall a great trip. Would have been nice to not have to collect tea and coffee for the room each day as these were not refilled (at all) when the room was cleaned but that’s a small issue.

Partner

10/10

Exceptional

22 Jun 2026

Robin

Great hotel — thanks!

Friends

6/10

Pleasant

22 Jun 2026

Howard

Staff in the restaurant in the evening were very contemptuous and arrogant

Self

10/10

Exceptional

21 Jun 2026

Sapna

Good clean hotel. Helpful staff. Good breakfast. Very convenient location. Thoroughly enjoyed our stay there!

Partner

8/10

Excellent

21 Jun 2026

Peter Bøgh

Long check inn up to 30 min - not okay.
Room 431 - the drain in the handwash is not good - need repair.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Janice

The room was very clean.

Partner

10/10

Exceptional

21 Jun 2026

Amber

Great spot with kids! We were in the pool every day. Easy access to transportation. A little far from food options.

Family_with_children

10/10

Exceptional

20 Jun 2026

ANNA

Staff weee knowledgeable and friendly

8/10

Excellent

20 Jun 2026

Linda

The room was very comfortable.

Friends_and_family Friends

10/10

Exceptional

17 Jun 2026

Ross

Location was excellent for sigh seeing
Walk to everywhere
Rain, bus taxi close.

Family

10/10

Exceptional

16 Jun 2026

MICHEL

Propretée de la chambre, l'accueil au lobby pour le check-in, la situation géographique, les très bon déjeuner, l'accès au lounge pour les 5 à 7.

Partner

10/10

Exceptional

16 Jun 2026

Leroy

The hotel and amenities are amazing! Easy check-in, staff was attentive and very helpful. The location was great close proximity to museum, sites, and the train was in walking distance. The rooms are exceptional, everything you will need for your stay and more.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Victor

neat place!

Partner

10/10

Exceptional

15 Jun 2026

Sharon

Glorious hotel with delicious breakfast. Bike hire from hotel was so handy also. Staff were very helpful

Partner

8/10

Excellent

15 Jun 2026

Amanda

We spent 6 days there. The breakfast was wonderful. Ivan was the breakfast greeter and he was just magnificent. We did not have a/c in our unit. We asked about it day one. They said no technician there but would send them up the next day. They did put fans in our room. Continued to ask about tech, we did not have a/c the entire time. Our room temp stayed around 78-80. They did comp the drinks we drank out of the mini fridge. Location was great to so many things.

Partner

10/10

Exceptional

15 Jun 2026

Peter

Family_with_children

10/10

Exceptional

15 Jun 2026

Ron

Very clean. Breakfast was excellent. Staff very helpful.

Partner

10/10

Exceptional

14 Jun 2026

Amanda

We really enjoyed the hotel and the kind staff.
Also, having the hop on hop off bus stop at the hotel was most convenient.

Partner

10/10

Exceptional

13 Jun 2026

Karen

Such a central location such a beautiful place. Would stay again.

Friends

10/10

Exceptional

13 Jun 2026

james

Room was clean and tidy albeit you had to request room service on daily basis.
Breakfast was busy over weekend but had a decent range of items

Partner

8/10

Excellent

12 Jun 2026

Gerald

Property is quiet, well located, breakfast is very good. The plexiglass and chrome finishes showed hand and fingerprints our entire stay that didn’t appear to get cleaned.

Partner

8/10

Excellent

12 Jun 2026

Kapil

Good hotel. Very comfortable. But more of a business hotel.
Only issue is that it was much bigger than I expected. Breakfast in the morning was a hectic affair, particularly on Sunday. Also, it was not quite as close to the station or tourist attraction areas as I expected.

Partner