Name: A Hotels City
Address: Viktoriagade 2, Copenhagen, 1655, DK

2/10

Poor

13 Jul 2026

Gemma

hi its expensive and no cooffe in the lobby

4/10

Poor

11 Jul 2026

Nathalie

The toilet smelled terrible before we used it. The fridge did not work and dont get me started on the shower.

Friends_and_family Friends

6/10

Pleasant

05 Jul 2026

Ricardo

The idea it good, they are in a remodeling process and it's getting a good looking property. Easy way to get access, just no elevator and the floor in my room was cracking at every step. Location it's close to train station.

Self

2/10

Poor

29 Jun 2026

Paul

dirty bedding unsafe rooms

Self

4/10

Poor

28 Jun 2026

Claudio

The digital check in can be a bit confusing. There is no elevator and the stairs are narrow and slanted. We had three people in the room, which was comfortable. No A/C, so you have to open the windows which are above an alley used by the restaurant below and they create a lot of noise when they close and start dumping all thier trash. There was construction happening on the ground floor of the building, and they started up their tools at exactly 0800a everyday, making sure you get up to the saws and hammers. The biggest issue was the restroom didn't have a shower curtain and everything gets wet (toilet, sink, door, toilet paper, towels), so you have to put everything outside the door, but since the door gets wet, it swells up and doesn't close completely all this mosture creates mold, which is visible. They do provide a squeegee, so you can clean up after your shower and help get the water to the drain. The sink spout was broken which caused the water to spray in all directions with minimal actually going into the basin to properly wash your hands or brush your teeth.
The other concern was the curtain rod in the room had begun to come off the wall and the curtain was being held by one screw, so we avoided opening it more than needed.
I did submit request to the hotel to allow them to correct the issues asking for a shower curtain and to fix the sink spout and possibly changing rooms and I received a response that it couldn't be addressed at the time.
Stay at your own risk!

Family

2/10

Poor

28 Jun 2026

SUHAN

It's not a hotel, it's a guesthouse.
The next room and hallway noise is loud. The hallway is very narrow.
The TV didn't work, either. There are few amenities inside.

Self

6/10

Pleasant

26 Jun 2026

jane

The cleaning lady was nice. The hotel was under construction. Terrible stairs, no wash clothes, very hot, no air conditioning, no elevators. Very dangerous step up and down to the stairs. No nexflex, etc. only local TV.
Not user-friendly in checking in.

Friends_and_family Family

4/10

Poor

22 Jun 2026

Julie

Det er meget primitivt. Køleskab virker ikke. Ikke megen lys på værelset, så man ikke kan læse fra sin seng. Det er nok det jeg ville forvente af et hostel, men dog en noget andet pris hos jer👎

Self

2/10

Poor

18 Jun 2026

Edwin

There was no staff, and the entire building is under renovation. There was a lot of dirt and mess left by the construction workers. The price was still €200 per night, and the room was nothing like the pictures.

They did not inform me when I booked that the building was under construction.

Business

4/10

Poor

15 Jun 2026

Stian

Hotel under construction. Toilet button was broken. Floor was making sound when walking.

Partner

4/10

Poor

13 Jun 2026

Shantu

Not very clean. The barhroom looks morgongåva like the picture. Quite noisy too, could hear every time someone opened and clised a door

Friends_and_family Family

2/10

Poor

12 Jun 2026

Kate

Check in was not until 2pm, which is fine, but there was no bag storage and this was not highlighted before our stay.
The lobby was a construction site with electrical wires poking out everywhere. We were given rooms that we didn’t originally book (photos did not match rooms) on the top floor (no elevator) and both room stank of mould and chemical cleaner. The bathrooms were dirty with moldy corners and shower curtains, and the shower was just a hand held one that sat over the sink. We were so shocked we booked another hotel and left.

Business

2/10

Poor

07 Jun 2026

Mads

Under renovation. Not informed

Partner

2/10

Poor

07 Jun 2026

Manita

Booked a standard double, the bed didn't fit in space with two bedside tables. No bedhead. It was a comfy bed but it was against the wall along one side. The room was clean, except the bathroom was mouldy, a mould covered squeegee was provided to clean the bathroom with. The fan in the bathroom was missing. The stairs are dangerous, they slope to one side and are steep with short treads. There isn't a lift/elevator. The hotel is fully automated; no reception staff, no response to messages via chat. We had to check out, store our luggage at the station, and check back in because we booked a third night on a separate booking. And they don't store luggage. The hotel is part renovated part not. Don't expect fab bathrooms and colourful carpet on every booking. Quite thin windows on the street side so not good of you have jet lag.

Partner

6/10

Pleasant

06 Jun 2026

Rikke

……………………………………………………………..

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

thobias

Super godt ophold.. og god kommunikation med medarbejderne trod lille problem på toilettet.. alt blev løst uden ventetid og problem. Kan anbefales til alle som skal holde ferie❤️

4/10

Poor

01 Jun 2026

Kira

The hotel was a building site. The fridge wasn't plugged in/didn't work. The check in was difficult - had to call 4 times. There wasn't a cup in the room. Only 1 towel.

Self

4/10

Poor

01 Jun 2026

Ejnar

Extremely poor soundinsulation.
Extremely difficult check-in.

Self

8/10

Excellent

27 May 2026

Vatsal

It’s close to a lot of places. This place doesn’t have on premises staff. Ok place to spend couple of nights.
Tv remote not working
Room number is incorrect from the map
Bathroom sink is leaking
Only 1 towel

Self

8/10

Excellent

27 May 2026

Mikael

Helt ok ställe. Städat och mkt trevlig städpersonal. Nära till allt . Nöjd på det hela taget.

Friends_and_family Family

8/10

Excellent

26 May 2026

Martha

Self check in and self checkout was not an issue. No physical person at Hotel to help with any immediate issue. Keep an eye out for homeless people. Towels replaced every other day. You can definitely hear outside noise so don’t stay here if you are a light sleeper. Walls are thin too. Hardest part is the lack of elevator. Had to go 6 flights of narrow staircases with a full size 40lb suitcase and a standard carry-on. And the stairs are not leveled. On going construction during the day. Although, hotel is close to train station and within walking distance to Tivoli Garden and town square. Don’t walk to train or bus with luggage. Cobble stone streets and sidewalks make it very difficult to walk with heavy suitcases. You definitely get what you pay for. I paid $120 a night.

Self

2/10

Poor

25 May 2026

Linden

Comically spartan rooms - two tiny head pillows, one lightbulb for two bedside lamps. One outlet on the other side of the room.
Hotel is under construction and extremely noisy/dusty, both inside and outside. Whole place smells like drywall and body odor.
A fully automated hotel - no staff present on site.

If you need a roof and don't mind one step above a jail room - this will cover you.
If you want a decent nights sleep - go somewhere else, this is a waste of money and time.

2/10

Poor

19 May 2026

Fiona

What a dive. The serviced apartments were being renovated. My room had its headboard removed and an unpainted area and velcro where that was meant to go. Wooden ramp in lobby upstairs. This should not have been available to book.

Self

8/10

Excellent

17 May 2026

Martin

All in all a good few days. Seamless self-check in.

Partner

4/10

Poor

16 May 2026

Jessica

Clean rooms and toilet. It wasn’t great with just one barhroom for the entire floor, especially when the shower was in the same area. This caused alot of waiting and a queue. The hotel staff was really friendly and polite but no where was the info when booking that the property was under construction. The entry floor was filled with construction workers, building material and dust. The absolutly worst was the noice from the work that woke us up 7 am on our vacation. That was a big dissapoitment and really not ok.

Friends_and_family Family

2/10

Poor

10 May 2026

Christina

Helt igennem frygteligt hotel. Det liger på ingen måder det produkt de sælger online. SCAM!
Jeg fik mails om at tjekke ind online hjemmefra, for at kunne få online kort til døren. Det virker ikke da vi kommer, vi går ned i forhallen for at få et fysisk kort, der var så ikke flere kort i holderen… jeg ringer til nummeret på hotellets hjemmeside og bliver guidet til at løfte tomme kasser i forhallen for at kigge OG at fjerne puderne i sofaen for der burde være EKSTRA VÆRELSESKORT under sofaens hynder…. Det var der ikke men det er åbenbart der de har ekstra kort til alle værelserne…

Kvinden i telefonen siger så “I Will contact the house keeper” og lægger så røret på! Så går der nogle minutter og en lille asiatisk dame kommer ud, uden at sige noget, uden at kigge på os. Går om bag gardinet i den lukkede reception, finder en bunke kort, smider dem på bordet og er på vej væk. Igen uden at sigen noget, uden at hjælpe, uden nogen form for kontakt, hvortil min mor siger “you need to help us” og hun så svare “you now danish? Then use the tablet” og går….! Vi prøver så igen at følge skærmen og det lykkes at få et fysisk kort til værelset.
Der er så heller ingen bagage opmagasinering, selvom hotellet reklamere med det, og der er heller ikke mulighed for morgenmad. Hotellet er totalt under ombygning men det står INGEN steder!
Og der er et kæmpe trin ned ind til hver etage, det er nok min knæhøjde!

Nu har de trukket ekstra gebyr på 500kr og jeg ved ikke for hvad.

Friends_and_family Family

8/10

Excellent

02 May 2026

Danny

Ok størrelse, pænt lille toilet, og ja tæt på alting fint til prisen

Self

10/10

Exceptional

01 May 2026

ALEXANDER

The room was very clean and the hotel was located just off of a main avenue and a 5 minute walk from the train station. The housekeepers were very friendly and helpful. Offered to clean up or replace towels. Also offered an extra pillow or comforter if needed. I would stay here again when I visit Copenhagen.

Self

2/10

Poor

01 May 2026

Ricardo

This place is the worst ever! Under renovation and noisy! Don’t make the same mistake!

Family

8/10

Excellent

28 Apr 2026

sidali

Good for this price, king size bed, little bathroom

Partner

8/10

Excellent

22 Apr 2026

Pamoda

It was really worth for the money and rooms were cleaned and well organized. I would recommend for a stay.

Partner

6/10

Pleasant

15 Apr 2026

Jean-Baptiste

Points positifs :
- literie confortable et chambre propre
Points négatifs :
- bruyant, prenez vos boucles Quiès :(
- eau tiède dans la douche
- joints noirs dans la salle de bains
- pas de bouilloire dans la chambre

Partner

8/10

Excellent

05 Apr 2026

Leonard

Yes lots of shop and pubs.nice

Family_with_children

6/10

Pleasant

04 Apr 2026

Ulla

Clean the toilet often

Partner

4/10

Poor

30 Mar 2026

Ole Kristian

Unsecure place. One night/evening someone hammered on our door after we went to bed. 2 times with half an hour between.
The doors didn't close by them selves. A problem for fireprotection.
The extra lock on the door did not work.
The check in was a disaster. Couldn't reach the support. Same problem checking out.
There were people in th lobby, I'm not sure if they were guest or homeless people.

Partner

2/10

Poor

28 Mar 2026

Erik

Jeg ankom til et værelse der var meget koldt, tagvinduers håndtag var defekt og kunne ikke lukkes, der var ingen varme på radiatorerne. Der var ikke nogen der svarede på telefonopkald. Så det blev en kold nat.
Jeg forventer en gratis overnatning senere.
Vh
Erik

6/10

Pleasant

23 Mar 2026

Henry Torp

Okay for only sleeping

Friends_and_family Friends

4/10

Poor

23 Mar 2026

Laura

The hotel is unstaffed, which was not clear to me at the time of booking

6/10

Pleasant

22 Mar 2026

Lukas

room was clean, bathroom was tiny, no proper shower… shower was there where the sink and everything was afterwards wet, sink mirr

8/10

Excellent

22 Mar 2026

Kynan

Perfectly clean

8/10

Excellent

21 Mar 2026

Tina

Rent og pænt - man skal forvente lidt larm. Meget tynde dyner, men radiatoren virkede. Lidt problemer med at komme ind - den sendte nøgle kunne ikke åbne døren, men der blev svaret med det samme ved opringning og døren blev åbnet. Nok lidt under middel hotel, men også meget billigt.

Friends_and_family Family

6/10

Pleasant

20 Mar 2026

Mikkel

Hotellet har en perfekt lokation i KBH. Hotellet er uden personale, så måske kan man være heldig at løbe ind i rengøringen. Fint værelse, dog var udgangspunktet et andet end på hjemmesiden. Fin seng og badeværelse. Hotellet er beliggende i gammel bygning, så der er meget larm, når der er aktivitet på gangen. Køleskabet på værelset virkede ikke og var beskidt. Tv'et på værelset virkede heller ikke.
Jeg synes, at det var et fint værelse i forhold til hvad med kunne forvente af et 3-stjernet hotel.

Partner

4/10

Poor

20 Mar 2026

Hannah

This was a very budget stay, and while the room was clean and reasonably comfortable, that’s about where the positives end.

There were no in-room amenities at all—not even a glass or cup. The TV only works if you hotspot it to your own device, which is quite inconvenient. The worst issue was the main light in the room, which kept turning itself on during the night and disrupted sleep.

There was also a gap under the door, so light from the corridor constantly shone into the room whenever someone walked past. On top of that, being located next to the shared bathroom meant you could clearly hear flushing and running water.

I didn’t pay much, so I wasn’t expecting luxury—but this definitely doesn’t meet the standard of a 3-star property. You really do get what you pay for

8/10

Excellent

09 Mar 2026

Carsten

Der var INTET i minibaren, Seven eleven 50m væk så det gik.

Partner

2/10

Poor

09 Mar 2026

Nadia

Rommet var skitten. Gulvet var full av brune flekker. Det var svarte flekker på lakene og dynetrekkene. Avføringsflekker på dopapiret. Kloaken på badet luktet forferdelig. Ingen personale å henvende seg til. Alt var selvbetjent. 56 trapper opp uten heis med kofort og alt som må bæres opp på rommet. Bade var veldig nedslitt og lite funksjonell. Anbefaller ikke i det heletatt. Ingen parkeringsplasser.

Partner

2/10

Poor

07 Mar 2026

David

Would not recommend! Room pictures are not a clear picture of the room you will be put in during your stay. Don’t expect the safe of tv to work either within the property. Walls are paper thin and can hear everything in the whole building. Bathroom is intact a wet room whereby you soak the bathroom door and water seeps into the bedroom area. Do not book

Partner

6/10

Pleasant

02 Mar 2026

Kerry

Room was clean, staff knocked on my door 3 times for housekeeping even though I was checking out the following day.

Self

8/10

Excellent

20 Jul 2026

Helle

Dejligt centralt man manglede køleskab og elkedel.
Manglede en lille ryge plads.

Partner

8/10

Excellent

17 Jul 2026

Gordon

Quite okayyyyyyyyyyyyyyyy

4/10

Poor

17 Jul 2026

Ken

Værelset var meget lydt. Så ingen tvivl om at i værelset neden under, der øvede man sig i at formere sig.

Det var en overnatning, ikke mere end det. Ikke et sted jeg bruger igen.

Self

10/10

Exceptional

16 Jul 2026

Ditte

Godt til prisen
Kan anbefales

Friends_and_family Family

4/10

Poor

15 Jul 2026

Katrine Volke

Meget lille badeværelse. Man tager brusebad næsten ovenpå toilettet og hele badeværelset bliver vådt. Kun et håndklæde pr. person. Beskidt brusehoved, der også var i stykker. Fluer på badeværelset. Mug på afløb. Meget dårligt vandtryk. Man kan som langhåret ikke vaske sit hår.
Køleskabet virkede ikke.
INGEN ELEVATOR. Så man er udfordret hvis man er gangbesværet eller rejser med megen eller tung bagage.
Ingen reception, så der var ingen man kunne klage direkte til.

Partner

6/10

Pleasant

15 Jul 2026

Merete

Grei og billig overnatting hvis du skal videre dagen etter. Prøvde ikke felles dusj.

Friends_and_family Family

8/10

Excellent

15 Jul 2026

Jessica

Fina rum! Ingen hiss :-) Ingen vattenkokare eller kaffe/te. Skulle absolut bo här igen, lite längre ner.

6/10

Pleasant

14 Jul 2026

Terje

Rommet var rent og bra lokasjon, ingen heis, ingen service, svært trangt bad, lite vann i dusjen … men det var billig så du får det du kjøper !

Friends_and_family Family

4/10

Poor

13 Jul 2026

Simon Kristoffer

Da jeg ankom til hotellet opdagede jeg alt var digitalt, hvilket vil sige at der ikke er nogen bemandet reception - hvilket jeg ikke synes fremgik særligt godt i beskrivelsen af hotellet.

Selve indtjekningen var ret bøvlet, da proceduren var ikke super godt beskrevet. Desuden kunne deres system ikke finde min reservation, så jeg var nødt til at ringe til hotellets hotline. Derudover var det forventet fra hotellets side at man har en google wallet installeret på sin telefon, da deres kort er digitale -- hvilket jeg selvfølgeligt lige var nødt til at ordne, kun for at opdage at det ikke virkede. Jeg ringer til hotlinen - der heldigvis er rigtigt hjælpsomme og gør alt hvad de kan.

Selve hotelværelset var ok, men en smule slidt. Sengetøjet og lagnerne var rene, men gulvtæppet var ret beskidt, som om der var en der havde gået med jord under støvlerne på det. Der var kun et enkelt fællestoilet pr etage, der også fungerede som badeværelse. Selve rummet var slidt, toilettet var i plastik og gulvet var vådt da der ikke var noget forhæng for selve bruseren. Desuden var der en underlig brun masse på swupperen der stod ved siden af toilettet .. vil ikke vide hvad det var.

Vil klart anbefale alle der ikke er virkeligt techorienterede eller har en høj digital litteracy at vælge dette her sted fra.

Self

2/10

Poor

11 Jul 2026

Elin

Dålig städning på toaletten, inget papper. Dålig städning på rummet.
Otydlig incheckning som tog jättelång tid.
Lyhörda rum.

Partner

8/10

Excellent

09 Jul 2026

Janna

Hotellet låg väldigt bra, 5 min promenad från Tivoli. Sängarna var sköna och bra med toa på rummet. Lite kvar på renoveringen, annars väldigt bra hotell för endast övernattning. Det var skumt vid incheckningen, då syntes bara ett av mina bokade rum, men sen när vi var på plats fanns det två rum bokade. Skum Profil sida.

Friends_and_family Family

8/10

Excellent

09 Jul 2026

Mats

Dålig info ang dom olika rumsnumren och vackra öken våning som dom ligger på och hotellet saknar hiss

Partner

4/10

Poor

07 Jul 2026

Marie

Lock on door didn't work so random people just walked into my room, water pressure in the shower was so low it was impossible to wash your hair, only one towel (no hand towel). No electrical outlet in bathroom and no mirror in the room, so you're styling your hair in blindness. TV channels didn't work most of the time.
Switched to another room, this one had a mirror and better water pressure but smelled like smoke and no hooks for towels. Walls were as thin as cardboard.

Oh and no reception.

Feels like this hotel was made by people who never stayed at a hotel?

4/10

Poor

06 Jul 2026

Janne

Ventilationen är obefintlig så man var tvungen att ha öppna fönster dygnet runt.
Ljudisoleringen mot korridoren är väldigt dålig så det är svårt att sova beroende på när grannarna kommer och lämnar.
Badrummet var mögligt och väldigt slitet..
Enda positiva är läget..

Self

2/10

Poor

05 Jul 2026

Ludvig

Jag hade problem med flera steg av incheckningen på grund av deras hemsida och att reception saknas. Fick ringa en växel flera gånger som svarade endast vissa gånger. Väl i rummet var låset på en dörr sönder, så den gick inte att stänga och stod helt öppen mot trappuppgången. Hotellet kunde inte erbjuda ett annat rum och rekommenderade att jag skulle gå någon annan stans vilket jag gjorde. Jag kommer kräva återbetalning.

Self

8/10

Excellent

05 Jul 2026

Hakan

Konumu çok güzel. Online iletişim var sadece

Self

4/10

Poor

03 Jul 2026

Sonny

Heltäckningsmattan i vårt rum upplevdes smutsig. Den enda stolen i rummet saknade två möbeltassar, vilket gjorde den väldigt vinglig. Varje gång toaletten besöktes kunde man se millimetersmå svarta insekter krypa omkring på golvet. Värt att notera är att det inte finns hiss i hotellet. Kylskåpet fungerade mycket dåligt (om det ens fungerade). Vi försökte kontakta hotellet via meddelandeplattformen angående detta, men fick aldrig något svar. Det positiva med rummet var sängen som var rymlig och bekväm, samt det centrala läget.

Partner

4/10

Poor

02 Jul 2026

Jon-Anders

Hotellet var under rehabilitering. Stod ingenting i annonsen om det.
Ingenting av det som stod i annonsen var på rommet.

Partner

8/10

Excellent

01 Jul 2026

Anja

Fint lille værelse.
Meget centralt beliggende.
Meget lille og trang wc, men havde wc - håndvask og bruser.
Meget støj udefra.

Friends_and_family Family

6/10

Pleasant

30 Jun 2026

Jens

Hotel lobby was under renovation. Hope the rooms also be renovated.

Self

4/10

Poor

29 Jun 2026

Jesus

Man kunne ikke åbne vinduer det var mage varmt og køleskab virker ikke det var tv virker ikke det var ikke stikkontakt til opladning til tlf og en person som arbejder der kom lige pludselig inden for min værelse ude at pank på al

Friends_and_family Friends

2/10

Poor

28 Jun 2026

Gisli

Kan inte rekommendera det här hotellet

Partner

8/10

Excellent

24 Jun 2026

Max

Very good value for money when visiting CPH.

Self

6/10

Pleasant

21 Jun 2026

Bettina

Hotellet er ubemandet, men det fungerede fint med at komme ind og selv finde værelset. Hotellet er under en eller anden form for renovation, så det bar stedet præg af. Værelset virkede ufærdigt. Der var en meget tynd dyne, så jeg frøs om natten. Det er en seng og sove i og et bad, ikke mere end det.

Self

6/10

Pleasant

20 Jun 2026

Rene

No reception. just a mail in Danisch how to check in. If it was a Lobby is was e a construction site. Room was ok and clean. bath drain did not work. But it got the job done. a bed a shower and private toilet in my room. Others had shared item in the hallwall. location is ok. next to train metro and bus lines. The 7/11 on the corner takes carw of the food abd drinks

Self

8/10

Excellent

16 Jun 2026

Colin

Ok

4/10

Poor

15 Jun 2026

Anne

Slidt værelse og faciliteter. Dårligt lugt på gangen. Ventilator fra badeværelset var højlydt hele tiden!!- var meget glad for jeg havde pakket ørepropper.

8/10

Excellent

13 Jun 2026

Karin

Rent værelse og badeværelse, god seng

Friends_and_family Friends