Name: Four Points Flex by Sheraton Copenhagen City
Address: Helgolandsgade, 14, Kobenhavn V, 1653, DK

2/10

Poor

20 Jun 2026

Xiaodong

We paid 450 including tax Canadian dollars per night for three nights. We have stayed hundreds of hotels over 30 years and this one is the worst. The room had no shampoo no conditioner no body lotion no safe no kettle. Only two paper cups. The hair dryer was overheated in 30 seconds. It is worse than any motels. We chose this hotel because of the reputation of Sheraton. We just couldn’t understand how Sheraton can have such a poor hotel in its chain and charged so much. Extremely disappointed.

Partner

8/10

Excellent

14 Jun 2026

Joy

A small refrigerator would have helped a lot.
Also a safe box for valuables.

Partner

8/10

Excellent

25 May 2026

Mario

Breakfast, menu it same everyday, it lack variety

Friends

2/10

Poor

13 May 2026

Han

Basic hospitality things were missing.
-complimentary toothbrush, toothpaste, slippers
-conditioner for hair
-phone to contact reception in room
-umbrellas for loan for guests

Temporary but serious problems
-showers did not have good water pressure
-instance of a \"clean\" towel delivered to room that had what looked like dried blood stain on it.

Overall, it's not a great place to stay, even with the price in mind.

Self

10/10

Exceptional

04 Apr 2026

JENNIFER

Great location, super staff. My room was very clean and I really enjoyed my stay. Arrived about an hour early but they let me check in. Solo traveler so had a single room which was perfect for me. Very pleased with this choice.

Self

10/10

Exceptional

09 Mar 2026

Jeremias

Front desk was very friendly specially Barbie , Tiara and Theo

8/10

Excellent

26 Dec 2025

David

Would stay again. Only con is that the entire bathroom floor gets wet during a shower.

Leisure Self

8/10

Excellent

03 Dec 2025

David

Great location. Friendly staff.

Leisure Self

4/10

Poor

10 Nov 2025

Ginger

Ok

8/10

Excellent

14 Oct 2025

Dawn

Clean. Efficient type of hotel - no frills or extras. Nice staff. Great location to walk to attractions and public transit.

Leisure Partner

6/10

Pleasant

06 Oct 2025

paul

Great location! Other than “awkward” parking situation and a slightly tired room, good value for money. Staff do great job to make you feel welcome!

Leisure Partner

10/10

Exceptional

13 Sep 2025

Mark

Convenient. Use the train. Uber very expensive

Business

6/10

Pleasant

12 Sep 2025

Stanley

Street noise was awful. Room hot.
Liked combo check in/bar

Partner

10/10

Exceptional

20 Jul 2025

Luis

Very Nice property close to Central Train Station. Walksble distance to all the tourist attractions and popular eating áreas. Definitely would stay there again.

Leisure Family

10/10

Exceptional

28 Jun 2025

Chin Frederic

Excellent location, beds are clean and very comfortable for night rest. Shower area is small.

Partner

10/10

Exceptional

18 Jun 2025

Philip

Excellent location, just a block away from the central train station. Very friendly and helpful. Store your luggage before checking in for free and for a small fee can store after checkout. The room was clean and adequate for the short stay we had.

Leisure Partner

8/10

Excellent

11 May 2025

Wing

Hotel can use some updating. Shower drainage improvement is the top priority.

Leisure Family

6/10

Pleasant

24 Apr 2025

Charmaine

No amenities- a kettle and tea/coffee sachets would have helped. The breakfast choices were very limited. Some staff at reception helpful and friendly but not all.

Leisure Friends

2/10

Poor

21 Apr 2025

Xinru

Avoid this hotel if you can! I had a deeply troubling experience during my stay at Four Points by Sheraton Copenhagen City. My Apple AirPods, which I had left visibly on the center of the room table, were discarded by the housekeeping staff and later found in the hotel’s external bin station.

There was no safe provided in the room, and the security of the belongs are not guaranteed in the room. The hotel is putting a position that guests should fear leaving their belongings in the rooms. So avoid this hotel if you could.

Business Self

4/10

Poor

16 Mar 2025

Jun

The worst part of the room was, the bathroom smelled really bad because of the sewer pipe in there.That was a serious issue stayed the hotel.
Also around the hotel was noisy by young people gathering in the midnight, prevented us well for good sleep.

Leisure Friends

10/10

Exceptional

05 Mar 2025

Jared

Nice property close to the train station; clean and tidy rooms; staff were friendly and helpful.

Leisure Partner

10/10

Exceptional

05 Jan 2025

Verified traveler

Nice stay

My family and I only stayed here 1 night because we had a long layover in Copenhagen so we did not spend too much time in the hotel, but we slept very well and the room was very comfortable. I would stay here again if I make a longer trip to Copenhagen. Staff was very friendly.

Friends_and_family Family

6/10

Pleasant

11 Oct 2024

Verified traveler

Basic, and wet.

Very small room, very basic. Had to lean over bed to open bathroom door, easy to bash head or arms on TV hanging from the wall right by the door. Bathroom has shower essentially over the toilet, so always water everywhere, over toilet roll, toilet, towels. Shower curtain doesn't cover anything.

Reception staff were friendly and accommodating.

Business

4/10

Poor

03 Oct 2024

Teba

Overall everything cost! Doesn’t feel like a VIP property as they don’t acknowledge and don’t offer anything unless asked! Not welcoming either!
For the price paid I would definitely stay somewhere else

Business_and_leisure

10/10

Exceptional

29 Sep 2024

Yein

Clean and cozy room. I would want to use the property again if I visit Copenhagen again.

Leisure Self

10/10

Exceptional

27 Sep 2024

Paige

This hotel was in the perfect location for us. Everything was walkable, we felt safe and despite other reviews our room was very quiet! Would recommend! The coffee shop across the street was also lovely!

Leisure Friends

10/10

Exceptional

23 Sep 2024

Sara

I enjoyed my stay here, the rooms were small but the bed was very comfy - it was very close to the train station, though I usually rented bikes from the hotel to get around. It was very quiet in the room despite being on a fairly busy street. Dixie at the front desk was super friendly and helpful. Lots of places to eat nearby, but be aware they close around 8:30-9. I had one instance of a person following me into the hotel and trying to follow me to my room, so while Copenhangen is a very safe city - you still need to be aware. Would definitely recommend!

Self

8/10

Excellent

22 Sep 2024

Wai

Its a budget hotel chain. B&B and a bar only. Eveything else will need a short walk. Easy access to Metro and train staion. Staff helpful and polite. Location great for most tourist trips and travel. Bit noisy outside as near student and party areas. 4th time i have used this chain when in Denmar and happy to recommend

Leisure Family

4/10

Poor

13 Sep 2024

Verified traveler

The shower is so small that your body keeps rubbing against the questionable shower curtain. No iron, no cups or glasses in room, one pillow, and they don’t keep your luggage for you. Location was very close to main train station which was the best part. Toilet is right under where you put your stuff. Spacious room

Business

8/10

Excellent

11 Sep 2024

Lea

Great location near Central station. Easy self check in. A simple room for sleeping and showering. Chrome cast was a nice touch. No air conditioning so it was warm, but the windows opened and there was a good fan. Clean, bed was comfy.

Leisure Self

10/10

Exceptional

08 Sep 2024

Marcus

Flawless experience

Leisure Friends

6/10

Pleasant

05 Sep 2024

Jesus

Like: Very clean and quiet. Don’t like: Small bathroom, no facial tissue. No hair conditioner. No complimentary coffee or tea. Small electric fan, not enough to cool the room.

Leisure Partner

8/10

Excellent

02 Sep 2024

Morten

Single night in Zleep

Very convenient close to main station and room was comfortable althoguh not that big. However, there is no aircon, fridge, coffee making facility or safe which would be a welcome addition

Self

10/10

Exceptional

29 Aug 2024

Moisis

Place was tight

Leisure Family

8/10

Excellent

22 Aug 2024

Derek

It was quite a spacious room for the 3 of us and suited our needs for our 3 night stay. It was within easy walking distance to many sites. The street was noisy but the room had really good windows that shut out the noise when closed.

Leisure Family

2/10

Poor

18 Aug 2024

Robert F

Shower over the toilet

Showering over your toilet is not the best, getting out to adjust it and turn it off also impractical. Beds were camping stretchers that constantly moved. Worst room ever, pay extra and go anywhere else

Partner

10/10

Exceptional

15 Aug 2024

Sonya

Friendly staff, safe, walkable

Leisure Self

10/10

Exceptional

08 Aug 2024

Anuk

We really enjoyed our stay at this hotel. it was very close by to the train station and was easily walkable to central locations. Overall, we enjoyed the view of the street from our room, the nice big windows, and the comfort of feeling safe here.

Leisure Family

6/10

Pleasant

29 Jul 2024

Jing

Not recommend for travelers with big luggage

Leisure Family

8/10

Excellent

25 Jul 2024

Gary

Solo travellers short changed

Location was amazing. Close to the central train station. Room was great comfortable bed clean room. Amenities and ensuite was good. My main concern was the lack of bedding and towel’s because she I was travelling by myself. Only two small towels left out for me. Only one pillow made up with a pillowcase. Found another in the bottoms of a drawer. And to top it off only a single sized doona for a queen size bed. It just makes you feel like you are second class just cos you are travelling solo. Definitely be back to Copenhagen. Will think twice about this chain of hotels in the future.

Self

8/10

Excellent

14 Jul 2024

scott l

Was ok. Would not stay again

Leisure Family

10/10

Exceptional

11 Jul 2024

Albert Hui Bon

Friendly staff, clean room and good location..
I highly recommend this hotel.

Friends_and_family Family

6/10

Pleasant

29 Jun 2024

Brian

While the hotel was in a great location, clean and with a great staff, I was greatly disappointed by the room size and lack of basic amenities for the price I paid.

My single room was extremely tiny, which didn’t bother me as much as the lack of a safe, facial tissues, lotion, air conditioning, lotion, etc.

Having paid more than $500 for two nights, I expected better.

Leisure Self

10/10

Exceptional

25 Jun 2024

Zenith

Room very spacious for family of 4.

Leisure Family

2/10

Poor

24 Jun 2024

Elizabeth

Booked a triple room to share with family, however upon arrival we were told they had overbooked. We had two options single rooms across multiple floors or stay in an alternative hotel which was a train ride away! We’d booked this hotel specifically for its location and as a family travelling with a child we were unhappy but obliged to single rooms as the child is 17. We were offered breakfast the next day free of charge for the inconvenience and a drink whilst we waited for the rooms to be sorted. After having our drinks the receptionist tried to tell us they were instead of the breakfast the next day and this was no longer included which we argued and got back as it was not clear when accepting the drinks this was instead of the breakfast being added to our rooms. Frustrating but a misunderstanding which was resolved. We then went to our rooms, at which point we found my room was ALREADY OCCUPIED!! We were shocked to find the inhabitants belongings all over the room which if we were so inclined could have stolen! We immediately reported this to reception and were met with rudeness from the staff. Hugely disappointing following the previous issue and severity of the mistake. It’s a shame as the hotel itself was lovely and well situated but the staffs reaction was well below expectation and we all worried about leaving our belongings in our rooms following the mistake. We all make mistakes but the staff was rude and not apologetic for the error which could have been much wors

Leisure Family

10/10

Exceptional

22 Jun 2024

Verified traveler

Great!

Friends_and_family Family

8/10

Excellent

23 May 2024

Hamish

Very good experience.

Very good value. Staff were always very pleasant and helpful.

Partner

6/10

Pleasant

20 May 2024

Emily

Basic hotel which needed a few tweaks

Room was basic but ok, the big thing letting it down was the curtains were paper thin and may have well not existed! Which isn’t helpful with a small child as it woke her up as soon as the sun came up. The toilet needed cleaning as it was stained. Additionally it was very loud outside which made it hard to sleep.

Friends_and_family Family

6/10

Pleasant

04 May 2024

Karen

Convient location.

Hotel is very tired. Worn carpets and poor quality decor. Not sure how it has 3 stars. Overpriced based on quality.

Self

10/10

Exceptional

17 Apr 2024

Tracy

This is a nice location with a friendly staff.

Leisure Self

8/10

Excellent

24 Sep 2023

Jeffrey

Breakfast was fair but cute property. Noisy area

Leisure Friends

10/10

Exceptional

15 Sep 2023

Alexander

Enjoyed my stay

Good location and good price

Self

10/10

Exceptional

08 Sep 2023

Cian

The staff were very friendly, the room was fine, and the hotel is situated in a good location too.

Leisure Partner

2/10

Poor

04 Sep 2023

Michal

Avoid Zleep Hotel

Avoid Zleep Hotel

My stay at Zleep Hotel in Aug/2023 was nothing short of a nightmare, and I strongly caution anyone to avoid Zleep Hotel.

1. Weak Water Stream: The most glaring problem was the outrageously weak water stream in the shower. It was so feeble that taking a proper shower was nearly impossible.

2. Despite booking a room for three people, we were greeted with a double bed and what can only be described as a child-sized bed, barely 10 cm high. This arrangement was incredibly uncomfortable and unsuitable for adults.

3. Poorly Designed Shower: The shower in our room had a curtain that refused to close properly. This resulted in water splashing all over the bathroom floor every time we took a shower.

4. Lack of Cleanliness: The cleanliness of the shower was far from satisfactory. It was evident that the bathroom had not been adequately cleaned.

5. Noise Levels: The noise from the surrounding environment was beyond bearable. If you attempted to close the window to mitigate the noise, you were left with no ventilation and no air conditioning.

6. Zleep Hotel is situated in an area with a deeply unsettling atmosphere at night. The presence of street prostitutes and strip clubs nearby created an extremely uncomfortable environment.

7. Prices: To add insult to injury, the hotel charged an exorbitant $285 USD for just 2 nights.

When I requested compensation for the abysmal conditions, the hotel management callously declined my request.

Friends_and_family Family

4/10

Poor

04 Sep 2023

mohamed

Very outdated hotel.I think the hotels from third world countries are better than this hotel.wont staying here again.very dissatisfied

8/10

Excellent

23 Aug 2023

Sarah

The property is good, the staff are nice it close to the train station, but the bathrooms are very small and the rooms could do with more hoovering

Leisure Family

4/10

Poor

21 Aug 2023

Catriona

Disappointing stay

Really disappointed with our stay. Arrived and checked into a room with a constantly running toilet. Let management know to which response was ''hmmm no other rooms, sorry\". No offer to get it fixed nor any sort of apology. Fire alarm at 11:30pm, outside for 20-30 mins then carted back inside, no explanation or apology, no clarification actually safe! Then back inside for one of the worst nights sleep - running toilet, really loud outside, unbearable hot room (there is a large fan but very noisy and doesn't abate the warmth much, if at all ). Shower in morning hopeless, mainly due to running water from toilet, with a gush from the toilet either scolding or freezing you. Shower also isn't enclosed, only shower curtain in tiny room so whole toilet gets flooded. Put our foot down the next morning and had a much more helpful gentleman helping us and managed to get another room. Shower somehow worse in this room however, with next to no hot water and only a trickle of water, a smaller bathroom, and room even warmer than room before. Overall, an exhausting stay in a hotel that had so much promise - great location, and cheapest price. Would definitely pay more for a good night's sleep in future!!

Partner

10/10

Exceptional

19 Aug 2023

Connie

Everyone at Zleep was friendly and helpful. We couldn’t have asked for better service.

Friends_and_family Family

10/10

Exceptional

15 Aug 2023

michelle

Basic sleep

Rooms are very small, just basics, no air conditioning, no tissue.

Friends_and_family Friends

10/10

Exceptional

05 Aug 2023

Wayne

Staff is helpful and polite. Rooms are clean and i liked the secure lockers to store my luggage before checkin.

8/10

Excellent

18 Jul 2023

Elizabeth

I liked that ot was close to the traon station and the city centre.
I didn't loke there being no tea and coffee malpking facilities in my room

Leisure Self

8/10

Excellent

11 Jul 2023

Fabian

The hotel was nice, exactly like in the pictures.

The area is noisy, a lot of parties, police coming every night for fights.

In the good side, close to the train stations.

Leisure Family

2/10

Poor

06 Jul 2023

Sharon

Don’t stay here. The sheets and pillow cases smelled of someones stinky body odor. It was so loud at night. A lot of homeless people outside the hotel.

Leisure Family

8/10

Excellent

26 Jun 2023

Michael

I enjoyed my stay at Zleep hotel. I went to a nice Danish restaurant near by, and the Grand Central station was a block away. So convenient!!

6/10

Pleasant

15 Jun 2023

Aase

The hotel is in a horrible neighborhood. Homeless camp right across the street, with drugs, booze and vèry noisy. At night prostitutes walk the streets looking for johns. We felt very unsafe at this property. We will NEVER AGAIN stay there. Parking far from the property at $40 per 24 hours.

Leisure Family

8/10

Excellent

09 Jun 2023

MARK

Nice stay at Zleep Hotel Copenhagen City

We were in a renovated room in Zleep Hotel Copenhagen City which was very nice. The staff was incredibly friendly and helpful and I cannot praise them enough. The location is about 2 blocks from the Central Station and is very convenient, and there were many restaurants in the area. The hotel does not have AC which I now understand is common in Europe, yet was surprising to me. We had to keep the windows open to keep the room comfortable (we are from FL and are used to AC).

Partner

4/10

Poor

23 May 2023

Roel

The room is clean but it was just so tiny/small kind of room and bathroom. I could hardly move in the shower it’s like 2ft X 2ft in measurement. I pay good amount of money for my 4 days stay and all I got was just a tiny room and shower. Very dissatisfied! That’s why I moved out on my 5th day and moved to Imperial Hotel which was cheaper and much better hotel.

Business_and_leisure Self

10/10

Exceptional

14 May 2023

Kevin

Nice, clean, and super comfortable, this is a simple place to stay for a night or more. Cool vibes in the bar and restaurant in the lobby, only a couple blocks from the main train station, and some great eating and drinking options nearby. Highly recommended.

Business_and_leisure Family

8/10

Excellent

08 May 2023

Tim

Great Hotel except for the showers.

Zleep hot is a good basic hotel with good location. My only complaint would be the showers in the room. They are very low on pressure and it is almost impossible to enjoy a good shower. This was the 3rd time I have stayed and the showers have never improved.

Friends_and_family Friends

8/10

Excellent

05 May 2023

Pamela

Classed as basic in Rough Guide but was clean, modern and enough room for us. Would stay again. Metro is just round the corner as well.

Leisure Partner

8/10

Excellent

04 May 2023

Kaili

I think the bathroom design need to be improved as there no seperator on the floor to prevent from spilling over

Leisure

4/10

Poor

25 Apr 2023

Evelyn

We did not receive an additional sofa bed all we got was a mattress on the floor. This room did not seem big enough to have this bed there as shown in the picture. Not as shown in the pictures.

10/10

Exceptional

13 Apr 2023

Kaming

Clean and comfortable. Close to Metro and all trains. Restaurants and convenience stores nearby.

Leisure Self

10/10

Exceptional

28 Mar 2023

Verified traveler

Short stay and love the location

Love the fact that the staff knew my request and was able to help us. They were pleasant and very professional!

Partner

10/10

Exceptional

22 Jan 2023

Kara

Loved the price for a private single room! Wish the spot light would have been over the sink for doing makeup. Shower was a tad too small, as was the bed cover. Still, I loved my stay and I will for sure stay here again when I return.

Leisure Self

6/10

Pleasant

20 Jan 2023

Satyadev

The property is right next to the train station, so it is easily reached from the airport. However, the room i obtained wasn't great -- too small and a sloping roof on one side. So one could use only one part of the room. The water in the shower was lukewarm and wasn't forceful. This is supposed to be a 24/7 hotel, but when I got there around midnight the door was locked and there was no way to catch the attention of the front desk -- no bell, intercom, etc. After waiting outside for a while, in the bitter cold, and wondering what to do I was able to catch the attention of the front desk only accidentally! This is not good.

Leisure Self

10/10

Exceptional

14 Dec 2022

Guido

City break

A nice hotel in a central location , very friendly and helpful staff. Reasonable bar prices given that the city is now very expensive. We would consider using it again.

Partner

8/10

Excellent

05 Dec 2022

Charlotte

Great location and hotel for weekend stay

Room was big enough for 3. Sofa bed which was a double bed in size. Small bathroom but sufficient. Cold rooms despite radiator. Only 1 pillow per bed. No drink facilities in the room. Ideal place for a weekend stay only. Check in computers didn’t work and only 1 person on reception/bar area so at peak times this is slow. Didn’t have breakfast here. Good location for tram/metro and train. There’s a restaurant nearby called bloom defs recommend. The hotel itself was clean and modern.

Friends_and_family Family

8/10

Excellent

29 Nov 2022

Verified traveler

Decent hotel

The room was nice a clean and the staff were friendly. Things to note are: no kettle in the room, you will have to purchase hot drinks downstairs, the shower is a wet room and the whole floor gets damp and the hotel is opposite a nightclub so it's gets very noisy at night and the light outside is very bright.
It's very close to the train station and in a good location to see the city.

Friends_and_family Friends

10/10

Exceptional

15 Oct 2022

Sheila

Perfect for a weekend break

Central location - friendly staff

Partner

10/10

Exceptional

13 Oct 2022

Alex

Conveniently located and within walking distance to all the sights, attractions, central station and restaurants. The room was clean and spacious. CPH is a beautiful city with a lot of history and culture. Just dont find the people as friendly as they are in North America

Partner

4/10

Poor

03 Oct 2022

Jorgen

Find another hotel

Pretty lousy hotel for a three star. No waterboiler in room, no free coffee or tea, and the shower very primitive. But the worst was the horrible service. With one exception, a blond woman who brought towels to my room, there were no smiles to find. Staff was either arrogant or half asleep zombie like. I was ashamed that foreign tourists would get this welcome in my country.

Business

6/10

Pleasant

26 Sep 2022

Ferdinand

Room was small but functional. Front desk staff have attitude issues, but proper training can fix this issue. The property is right in front of a “CANDY BAR”, the hotel is located in a streets where prostitutes hang out at night and not ashamed to ask you if you want a good time. There’s also a sex shop nearby. Probably not the safest feeling walking back to the hotel late at night or in the wee hours of the morning. The best part about this hotel is only about 3 minute walk to the central station. Would I come back here or recommend it? Most probably not!

Business_and_leisure Self

8/10

Excellent

21 Sep 2022

Rigoberto

I visited this location before when the rooms were big and the breakfast was abundant and plenty and now is just memory

Leisure Family

8/10

Excellent

20 Sep 2022

Andrea

Property was centrally located and a short walk to tourist attractions.

Leisure Friends

10/10

Exceptional

06 Sep 2022

Paul

Nice clean room. Convenient, good staff

Leisure Self

8/10

Excellent

22 Aug 2022

William

Bathroom shower sucked
The room ok bathroom was bad

Friends_and_family Friends

8/10

Excellent

20 Aug 2022

Verified traveler

Great location, tired room

Great location, easily walkable to everywhere in Copenhagen and so convenient for the station.

The room we booked was tired and old, twin beds but pushed right next to each other, and zero frills. No air conditioning, but they put a fan in the room. No kettle or tea / coffee. Very basic - just the room, towels and that universal face/body/hair wash. The bathroom was a wet room with a curtain, which made for very wet feet.

Great if you’re in Copenhagen for a quick trip and you don’t intend to spend any time in the room.

Friends_and_family Friends

10/10

Exceptional

14 Aug 2022

Lorri

Great Scandinavian design near train station and Tivoli. The breakfast was fantastic as well.

Leisure Friends

6/10

Pleasant

09 Aug 2022

Stephen

Great hotel but in noisy area

The hotel is fine and in a great location. Everything provided by and at the hotel was fine. The downside was being next door to rowdy guest(s) that ignored hotel staff requests to behave themselves. The hotel is on a busy street and external noise was not ideal, people shouting and banging into the early hours etc. Then the municipal vehicles start a load more noise early morning and the laundry man gets there with noisy trolleys when most people are still asleep. No doubt it is better in winter when the windows can be closed but it was hot and there is no aircon in bedrooms.

Friends_and_family Family

8/10

Excellent

07 Aug 2022

Leslie

Great location

Leisure Partner

10/10

Exceptional

28 Jul 2022

Kirsten

People working there are terrific. Close to main railroad station

Leisure Family

8/10

Excellent

24 Jul 2022

Carlos

Clean. Safe. Well located. Friendly staff. Bar and breakfast available onsite. Bikes too I believe. For the light sleeper outside noise could sometimes be an issue.

Leisure Self

10/10

Exceptional

17 Jul 2022

Amy

Convenient location by the train station. Very helpful, friendly and cool staff. I was traveling alone and really appreciated their time and attention.

Leisure Self

10/10

Exceptional

14 Jul 2022

Adrian

Good and centralised hotel!

The service was excellent!

Friends_and_family Friends

10/10

Exceptional

13 Jul 2022

Dennis

Excellent night shift

The service was excellent. The lady in the reception was really friendly and accomodating. She made our night a memorable one with her friendliness

Partner

8/10

Excellent

09 Jul 2022

Robert

The location was right near the main square and the Harbor

Leisure Partner

10/10

Exceptional

06 Jul 2022

Sonya

I stay here every time I go to Copenhagen. The staff are really friendly, the rooms are great, perfect location. I always feel safe and it's close to a lot of places. I will continue to stay here every time I come to Copenhagen!

Leisure Self

10/10

Exceptional

04 Jul 2022

Anna

When we arrived on June 29th after a long flight, first impression was not stellar (except the convenience of a short easy walk from the train station). A young woman at the front desk seemed to be surprised to be there and struggled with the check-in process. At night the street was noisy with people screaming ‘til 4am and the windows had to stay open to keep relative cool.
The next day, however, things started looking up: Florin, who took over the front desk, was phenomenal. Very welcoming and attentive, he helped us switch the room to a courtyard-facing one and was super knowledgeable. The cafe downstairs had a wonderful little breakfast and we watched them make bagels. Great coffee machine too (though it sounds like the company is downgrading those).
Overall - clean, convenient, no frills, but everything you need.

Leisure Partner

8/10

Excellent

30 Jun 2022

Susan

Excellent location near the main station and sights. Quiet, clean and well presented. Staff helpful. Have stayed her before and would use it again

Leisure Partner