Name: Scandic Copenhagen
Address: Vester Sogade, 6, Copenhagen, 1601, DK

6/10

Pleasant

23 Jul 2026

Peter

There was no fridge in the room. They provide cold drinking water from a water tank near the front desk but it was very sporadic as to its availability. On some days, it was only available after 10am, which meant it was not available if you went out for walks or tours. Very stupid. There was an ice vending machine but no ice buckets. Scandic should do a LOT BETTER. It is poor service.

Partner

10/10

Exceptional

23 Jul 2026

Amanda

Excellent breakfast!

10/10

Exceptional

23 Jul 2026

Frank

The hotel room was minimalist, and very clean and functional. The hotel staff were very helpful when asked questions or needing local information. The amazing breakfast buffet provided a wide variety of delicious foods (be sure to try the Swedish pancakes with fruit compote, slathered with whipped cream and topped with crunchy chocolate sprinkles!) and plenty of great coffee to fuel our exploration of Copenhagen and the little bar in the hotel lobby with a great selection of local beers and wines was a welcome respite after a long day of touristing. Copenhagen is such an amazing city, and the location of the Skandic Copenhagen hotel, near the Central Railroad station, Tivoli, and the Stroget, was very convenient for accessing the very best of downtown sightseeing. The lake in front of the hotel was a peaceful place for a contemplative stroll in the middle of a bustling city. We plan to stay here several more times as we use Copenhagen as a hub to explore Denmark, Sweden, and Scotland.

10/10

Exceptional

22 Jul 2026

Lisa

We were four adults traveling together and booked the suite and it worked out well. You basically have two rooms. Breakfast is expensive but cheaper if you book it the night before. It’s great for an early flight as it opens at 6:30. Would stay again - oh and the participate in the Sunflower program for invisible disabilities which was helpful for us.

8/10

Excellent

19 Jul 2026

Barbara

If your room was ready early & you wanted to check in there was a fee! Never heard of that.
Breakfast was very good.
Easy 10 minute walk to main square.

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

michael

A

Partner

10/10

Exceptional

17 Jul 2026

Matthew

Excellent place! Clean, close to things.

Friends_and_family Family

6/10

Pleasant

16 Jul 2026

Tina

Kind staff. Room was small for 4 people. AC did not work well and room was warm.

Family_with_children

10/10

Exceptional

16 Jul 2026

Sandra

We were asked if we wanted the room to be cleaned.
Staff were helpful, knowledge and friendly. We didn't use the parking at the hotel but the car park was big and plenty of space.
The hotel was 10 minutes walking distance to the centre, 5 minutes from Central Station and tivoli gardens.

Friends

6/10

Pleasant

15 Jul 2026

Ingeborg

Location good, otherwise just nothing special.

6/10

Pleasant

13 Jul 2026

Maria

Close to central train station. Did not like the shower set up. Initial room did not have air cooler working but another room was provided.

Partner

8/10

Excellent

12 Jul 2026

Julie

Great breakfast, clean rooms all good. Only minor gripe was inconsistency in cleaning rooms which has to be requested by 11pm the evening before. Some rooms, were cleaned with no request. And no cleaning literally means rooms not checked at all, eg tea not replenished or towels changed. Overall did not detract from stay

Friends

2/10

Poor

08 Jul 2026

Joel

We paid for a double room and the picture showed a double bed (as anyone would expect it to in a double room). The search option we'd chosen was for......1 bed. When we turned up we were given a room with 2 single beds in it. The hotel said we have to pay for an upgrade to get a room with a double bed, but we'd get it back from Hotels.com. So we contacted Hotels.com and yet they've done nothing, despite us using their website regularly. They've now offered a part payment. Why do companies think you'll be happy with part of the money you're owed. Would they accept a part payment for a room?! The customer service here has been very poor.

Partner

6/10

Pleasant

08 Jul 2026

Jakob

Breakfast was terribly busy, understaffed. Very busy lobby.

Family_with_children

4/10

Poor

08 Jul 2026

Hemangini

It’s ok

Friends

10/10

Exceptional

08 Jul 2026

Michelle

Beautiful and lovely and close to so many things

10/10

Exceptional

08 Jul 2026

Sheila

We stayed twice, once before and once after our cruise. The hotel staff were very nice, and extremely helpful. The room was comfortable and a good space. We had a problem with the air conditioner one night, which they brought a fan. It appeared the floor we were on was experiencing some issues. The fan and opening the window actually was quite comfortable. The breakfast was standard. They have a large variety of foods, although basic continental breakfasts. I would stay here again. All the accommodations were quite comfortable. They have a nice lobby area for sitting. With outside sitting as well. They have an indoor full restaurant for dinner at cost. We tried one night, again very basic but you’re in Copenhagen. Go out try the amazing restaurants in the area.

Partner

6/10

Pleasant

07 Jul 2026

Sean and Mony

I did not enjoy the breakfast. For the same amount of money and a short walk away I could find many more options than what the hotel offered. Bar and restaurant closed very early. Coffee was awful and there was not a refrigerator in the room, which made storing my babies milk difficult. Room did not have a dresser to story clothes, so we were never able to unpack and had our clothes on the ground. Floors in the room were very dirty. Would have preferred a queen or king instead of two twin beds pushed together. For the same price I could have stayed in a much nicer hotel.

Family_with_children

8/10

Excellent

07 Jul 2026

Alexis

Was disappointed and grossed out to find that the towel rack had molded rings, and the toilet was less than clean. Staff mischarged us for breakfast, so I had to return several days later to settle the corrected bill. They were very nice about it. Breakfast is really good but expensive. Amazing location and very walkable.

Family_with_children

6/10

Pleasant

07 Jul 2026

Simon

Clean room, no USB charging sockets, fairly noisy aircon.

6/10

Pleasant

07 Jul 2026

Mary

Check in person wrote wrong room number on my key. With the help of a cleaner, I entered a room that was still occupied. Went to the restaurant for dinner and was told I’d have a 1.5 hour wait! Fortunately, another staff member was able to seat me. While in the restaurant, a young customer bounced a small basketball off my table. I wasn’t able to change the TV channel no matter what keys I used on the remote control

Self

10/10

Exceptional

06 Jul 2026

Yoshitaka

I love this hotel. I'll come back to this hotel. Staff are very helpful kind always smile at me. I want to visit Copenhagen again. So charming city.

Partner

10/10

Exceptional

06 Jul 2026

Nazakat Ali

Its at walking distance from central station and subway.

Family

8/10

Excellent

05 Jul 2026

Neolani

Room very clean. Easy access to restaurants.

I only did not like the outside entrance first look, a bit dirty! But made up once I went inside, after I was not staying inside.

Family

6/10

Pleasant

03 Jul 2026

Katherine

The hotel is ok. Well situated and clean. It was very hot and air conditioning seemed to not be working. Also zero bottled water in the room. The save unecessary cleaning mantra was weird as I felt it is an expectation to have room cleaned-I’m on vacation I don’t want to clean myself. Lack of towels which were flimsy anyway.The pull out bed was not made up and blankets and a pillow for our son never arrived-we were registered as 3 people. Our friends had an extra blanket and pillow so we got that from them.

10/10

Exceptional

02 Jul 2026

Carla

Breakfast, friendly helpful staff

Family_with_children

10/10

Exceptional

29 Jun 2026

joseph c

Our stay there was wonderful. We experienced a travel issue and Andre and Nihad at the front desk were not only extremely helpful but probably some of the kindest people I have ever met. They helped to turn a difficult situation into a much more relaxed experience and I am forever grateful! Everyone we interacted with was also lovely. Would highly recommend staying here!

Family

10/10

Exceptional

29 Jun 2026

Sedef

The location is good,

8/10

Excellent

28 Jun 2026

Sandra

Breakfast was good fresh and great healthy options. The staff was polite but not very helpful. You ask for help with an early departure for breakfast that you paid for and they were like sorry you should have made plans before kitchen was closed. Maybe I could have had I known it wasn’t going to be available. I had a few other experiences like that but occasionally I got a helpful peron nd they were pleasant and very helpful.

Friends

10/10

Exceptional

28 Jun 2026

James

The junior suite was perfect for the 3 adults in our party (one couple and one single). It’s quite large and the center wall between the 2 halves of the room has a pocket door on each side that closes to separate the 2 halves completely. It’s really like a two bedroom unit (except for the bathroom being accessible only from one of them). Most hotels only give you a partial wall with a regular bed on one side and a pullout couch on the other side, but no real privacy between the two areas. This was much better, with a double bed on each side and full privacy.

Friends

10/10

Exceptional

28 Jun 2026

Simon

Great property, brilliant staff, well maintained property for the price. 15-20 minutes to walk into the main centre.

4/10

Poor

27 Jun 2026

Fairlen

As a family of 3, we had booked the suite with the intention on one person sleeping on the spare bed - that turned out poorly as upon lying on the sofa bed, one could feel springs digging into their back; staff was nice enough to scrounge up smth to place on it, but sadly it was ineffectual. In the end, a make shift bed on the side chair had to make do, as the springs were impossible.

In addition, the air ventilation of the room is not the best, at night, half the room would get unbearably stuffy and the other half very cold (Perhaps a suite-only issue). Side note: when we looked at where the heaters were placed along the walls below the window, a HUGE stack of dust was observed. ): The piping and water flow from the bathrooms is also incredibly loud, and you could hear every flush ring through the whole room.

The worst part was that when we were checking out and asked if we could leave our luggage behind (perfectly normal I believe in practice), we were directed to use their pay per hour lockers- which is fine but the lockers were placed at a lower floor with only stairs, no lift access, and the staff showed no inclination to help. Thankfully we were able to lug our luggage down (Each piece was over 20kg!) I simply cannot understand why one would place luggage lockers where it is so difficult to access. If folk were frailer or weaker, it would be completely inaccessible.

Unfortunately wouldn’t recommend a stay here. Scandic has left a poor impression.

Friends_and_family Family

8/10

Excellent

26 Jun 2026

Jolene

The staff were very helpful. The breakfast buffet was excellent. Liked the snacks in the afternoon. Location was ideal.

Friends

10/10

Exceptional

23 Jun 2026

Crystal

We arrived to Copenhagen at 6:30am, the staff helped us store our luggage. We were able to check in a bit early because of availability, which was so lovely after our long trip. The staff was very friendly and helpful. Our room was comfortable. We enjoyed refreshing in the sauna. The breakfast buffet was very good. It is a short walk to the central station and Tivoli Gardens, and many attractions. Bus stations to other areas are close by. Felt very safe and comfortable.

Family

6/10

Pleasant

23 Jun 2026

Jose Luis

Bathroom was not correctly clean, towels were old, things, over used and no clean smell at all. No countersor other places to hang used towels and clothes when taking a bath or shaving , etc. Breakfast was decent and with options. No bellboys or any other people to welcome and help you luggage. The room was prepared for 4 instead of 2 and twins bed were together and I myself had to separated them as requested. Air conditioning was for Europeans.... Not any other nationalities... The room was hot despite we told a person was sent to fix the sink that was not broken.... It is sad that a great and beautifully hotel , well located had so many issues... Including information about taken care of the environment while the hotel is crying for cleanless good service and improvements.

Family

10/10

Exceptional

22 Jun 2026

Teri

The room was clean and well appointed and the view was nice. I wish the room would have gotten colder at night but no matter what the temperature I put the thermostat to it stayed the same. Staff were very nice and helpful. Elevator was really fast. Great location!

Self

8/10

Excellent

22 Jun 2026

John

Brekfast cost was outrageous. Way to expensive for value received

Family

10/10

Exceptional

21 Jun 2026

Julia

Nice room with comfortable beds and a great breakfast. Just a short walk to the tour bus routes.

Partner

10/10

Exceptional

19 Jun 2026

Kathryn

Got an upgrade for a discounted price. Great location and room.

Family

6/10

Pleasant

18 Jun 2026

Perry

Location, view, and room size were fantastic! AND the breakfast was good and huge variety. The towels were shabby and only 1 thin one and one hand towel provided— definitely need to update the towels.

Friends_and_family Friends

10/10

Exceptional

14 Jun 2026

Stanley

Nice hotel. Easy to get around the city from here.

Partner

6/10

Pleasant

09 Jun 2026

Yuksel

Convenient location. Nothing else is special about this hotel. Not worth the money one pays.

Family

10/10

Exceptional

09 Jun 2026

JUDITH

Great breakfast and pleasant staff. Loved the couch by the window in the room and the view was wonderful.

Partner

10/10

Exceptional

06 Jun 2026

Paul

Excelente atención al cliente

Family_with_children

10/10

Exceptional

05 Jun 2026

Andrew

Fantastic view

Friends

10/10

Exceptional

04 Jun 2026

Brenda

Our room was clean, comfortable, and very quiet. It is an easy walk from the train station.

Partner

8/10

Excellent

04 Jun 2026

Clara

The hotel is excellent. However there are no US plugs in the rooms and no USB ports. Make sure to bring a power pack for the phone and a converter to plug anything else in x

Family

10/10

Exceptional

01 Jun 2026

stephen

Two night break in Copenhagen after a trip to Malmo. We booked a Standard Room and although it was on the small side it was fine for us as you are only in it to sleep and wash up. My wife described it as a bit \"cell like\" so you wouldn't be relaxing in the room. They will offer an upgrade when you check in at extra cost.
Room was clean and modern but you only get one pillow each and they are not the biggest.
We relaxed in the lobby area and there are plenty of comfy seats around to relax and enjoy the bar.
Breakfast was good and there were lots of choices including GF for my wife 🎉. We went down at 8.30am on a Sunday morning and although it was busy there was plenty of places to sit

Partner

6/10

Pleasant

31 May 2026

Kenneth

The views from our room were lovely but that was the best part of our stay. The pillows on the bed were tiny, we had 2 each but I never seen pillows so small. The towels in the bathroom were small. We stayed 3 nights and our room was not cleaned once. Apparantly there is a sign in the lift to say that you have to give 24 hours notice if you want your room cleaned, it would have been helpful to be told that on check in. In any event I have never heard of this in a hotel paying $480 a night to stay. The breakfast was okay but only okay. We went to the bar for a drink and there was one member of staff serving a queue of people. We waited about 15 minutes to get served. On check out we were not asked how our stay was. Sorry for the price you pay for this hotel there are much better options. It is a 30 minute walk to the old town. Not impressed with Raddisson.

Partner

10/10

Exceptional

27 May 2026

Elzabeth

Brilliant hotle

8/10

Excellent

25 May 2026

Mark

Excellent, except they don't appear to check that all the lights work in the room turnaround. No bedside lamp. TV channels have no info so it's lucky dip. The app for phoning reception, about WiFi reception in my corner room, does not work on lock screen, it cuts off the conversation. Otherwise, a good place to stay.

Friends_and_family Family

8/10

Excellent

25 May 2026

Thomas

Good

Friends

10/10

Exceptional

20 May 2026

Mary

Very inviting staff very helpful great location.

Partner

8/10

Excellent

18 May 2026

Sharon

Great hotel. Centrally located and within walking distance to all sites and restaurants. Rooms were clean and staff friendly. Would stay here again.

Family

8/10

Excellent

15 May 2026

Greg

Great location

Friends

10/10

Exceptional

15 May 2026

Jaya

Very convenient location to all attractions.

Family

6/10

Pleasant

15 May 2026

Irwin

Everything was ok except the shower in our room was ridiculously small, there was no complimentary coffee or water, there was no computer in the lobby, nor any bar soaps in the bathroom.

Partner

6/10

Pleasant

14 May 2026

Nurul Taimur

Clean room. Professional staff. Business hotel

Self

10/10

Exceptional

13 May 2026

Jean

Hôtel moderne bien situé à quelques minutes de la gare centrale. Les chambres et les lits sont confortables. Le buffet du petit déjeuner est varié et très bon.

Friends

6/10

Pleasant

11 May 2026

Paul

Room was clean. Hotel location was great - close to transit and across the street from a beautiful city lake. Air conditioning was ineffective - room was always too warm which made it difficult to sleep. Bright light on thermostat also hindered sleep. Buffer breakfast was nice. Biggest issue was when I was checking out, I asked the lady at the front desk if I could leave my bags there for a while. She suggested I use lockers in the train station. Then she said there were lockers downstairs. I went in search of these lockers but couldn’t access them via the elevators. When I returned to the front desk there was now a big line of guests checking out with bags, and that same lady was directing them over to a young man standing next to the shop. He was tagging the bags, and rolling them into a room behind the shop. I got into the queue and the gentleman took my two bags and gave me a ticket so I could pick them up later. The whole process took at least 30 minutes. I don’t know why they treated me differently in that way, but it is enough to guarantee that I won’t be staying here in the future.

Self

10/10

Exceptional

11 May 2026

Patricia

Amazing room with a view.
Good variety for breakfast, everything was hot and fresh.
Staff were very friendly & helpful.
We are looking forward to returning again soon.

Family

10/10

Exceptional

10 May 2026

Melissa

great hotel

Partner

4/10

Poor

07 May 2026

mark

The Property is shabby and in need of some love, the fixtures & fittings have seen better days.
My room floor was dirty, fluff & nail clippings around the bed. Disappointing.
.

Self

10/10

Exceptional

05 May 2026

Doyle

Clean, great staff, & nice central location.

Family

10/10

Exceptional

03 May 2026

Jason

Very nice hotel located in downtown Copenhagen. Staff were very friendly and attentive. The room was spacious and clean.
Breakfast is very good with fresh and healthy food.

Family

10/10

Exceptional

22 Apr 2026

Roz

Our room was clean, we had a great view and staff were incredibly helpful and friendly. Plus it's well connected for public transport and exploring Copenhagen. We really enjoyed our stay here

Friends_and_family Family

10/10

Exceptional

22 Apr 2026

Judith

Amazingbreakfast

Family_with_children

10/10

Exceptional

21 Apr 2026

Erik

Yes

8/10

Excellent

15 Apr 2026

Lydell Vernon

Clean room, staff are ok, breakfast staffs are nice, breakfast protein not my kind of thing

Family_with_children

8/10

Excellent

11 Apr 2026

Jessica Lizeth

.

Family_with_children

10/10

Exceptional

08 Apr 2026

Aneeza Bashir

We had a wonderful stay. The location is great. I had booked a basic room for my son and I. But the bed was extremely small for 2 people. So I had to upgrade for an extra charge. Keep in mind the bed sizes before booking.

Family_with_children

10/10

Exceptional

08 Apr 2026

Lachlan

Staff at reception were extremely helpful and friendly upon arrival. The rooms were clean and well equipped. Note there is no fridge in rooms.

Family_with_children

10/10

Exceptional

07 Apr 2026

Gary

Very clean. Friendly staff. Good breakfast.

Family_with_children

8/10

Excellent

02 Apr 2026

Ann

Family friendly, good breakfast

Friends_and_family Family

8/10

Excellent

04 Mar 2026

Kathleen

Great hotel, good position, value for money.

Family

8/10

Excellent

03 Mar 2026

Claire

.

8/10

Excellent

21 Feb 2026

Joshua

The cleanliness and condition of the room stood out as a positive; the hotel is well-maintained and modern. However, the policy regarding luggage storage was a significant drawback. We were disappointed to find that even as staying guests, we were charged a fee just to leave our bags in a luggage area before our official check-in time. This \"nickel and diming\" approach made the service feel less like the welcoming Danish hospitality we experienced elsewhere.

6/10

Pleasant

22 Jan 2026

Steve

Room was not cleaned although we requested. We were there for 4 nights

10/10

Exceptional

30 Dec 2025

Harry

Clean room and helpful staff. Bar downstairs with a good selection and shop, both a bit pricey. Lack of a mini fridge in room was annoying but everything else was pleasant and free luggage storage was nice.
Hotel is in an incredible area, very safe and right next to tivoli, a 7-11 and bike racks for lime etc...

Leisure Friends

10/10

Exceptional

28 Dec 2025

Angela

Family Suite was large. Room was clean. Friendly staff.

Leisure Family

10/10

Exceptional

24 Dec 2025

Lee

Room was lovely and staff very helpful. Breakfast was good. Hotel was spotless. Great location too.

Leisure Family_with_children

8/10

Excellent

21 Dec 2025

kylie

The room was spacious (paid for upgrade) and ready early - a big plus. Clean and with a view.

Leisure Partner

10/10

Exceptional

18 Dec 2025

Nicole

Great hotel with great location

Leisure Family

10/10

Exceptional

17 Dec 2025

Jeronime Mary

We had the most amazing 5 day stay! The desk staff kindly changed our room so we could have a canal view as we were staying longer than 2/3 nights. All the staff were incredibly helpful and kind, and we LOVED the gym and sauna. It was our first stay in a Scandic hotel and I so hope it wont be the last.

Leisure Family

10/10

Exceptional

13 Dec 2025

michelle

Great location, lovely clean hotel. Everything we needed. Amazing value for money. Will definitely be back.

Friends_and_family Friends

8/10

Excellent

09 Nov 2025

Sally

Clean room, pillows could have been better only 1 each. Breakfast was only just warm but it was a buffet

Partner

10/10

Exceptional

05 Nov 2025

Bernabe

Clean room and close to the train station.
Would recommend this hotel.

Leisure Friends

10/10

Exceptional

02 Nov 2025

Tessa

Good value for money. Good breakfast

10/10

Exceptional

31 Oct 2025

Marie

Very clean room. Friendly staff. Close to Tivoli, University, everything. Great breakfast!! Eggs, bacon, sausage, crepes, waffles, every bread, pastry, cheese, & cold cut imaginable, fruit, hot and cold cereal. Coffees, tea juice; great value

Friends_and_family Family

10/10

Exceptional

29 Oct 2025

Stephanie

Great hotel in Copenhagen! Easy to walk to from Central Station and close to all transport and attractions. The rooms were big for a family of 4 and the breakfast was excellent,a lot of choice and quality food. Would highly recommend.

Friends_and_family Family

10/10

Exceptional

23 Oct 2025

Trang

Very good location, nice staffs ,

10/10

Exceptional

20 Oct 2025

David

Would highly recommend for anyone staying in the centre of Copenhagen

Partner

10/10

Exceptional

20 Oct 2025

Lorna

Perfect location for exploring the city. Had booked smallest room, but it was very adequate for our needs. Staff were friendly. Would definitely stay here again.

Partner

8/10

Excellent

19 Oct 2025

Tracey

Good location for hop on off bus. Lots of restaurants. Be prepared for an expensive city.
Hotel room was too warm. Thermostat didnt make a difference. No housekeeping unless you ask.
Mold along the shower door

Leisure Family

8/10

Excellent

19 Oct 2025

Deborah

Bteakfast had everything you could want. Expensive though.

Leisure Family

2/10

Poor

17 Oct 2025

Mathew

Room was very small, bed was put in line with the wall, one has to climb from the bottom up to sleep. Room looked in need of maintenance. Towels were not white in colour! One has to jump into the Bath tub to shower! Wifi was not strong and many times didn’t connect, so had to use mobile data! We stayed for three nights and paid 320 pound plus without breakfast! Felt it was no value for money. Reception staff inexperienced! Not very helpful! Cleaning staff forgot to put coffee and tea sachets in the room! Tiny room, while moving few times our leg got hit on the single steel chair kept in the room! Horrible experience! We travel worldwide a lot and this was the worst experience !

Partner

4/10

Poor

15 Oct 2025

Abby

The room was dingy and smelled badly. There was a dead spider on one of the beds. The shower was very mouldy and the sink did not drain and as such was quite stained (and gross after use). The staff were very polite and kind upon check-in. The lobby area is nice and the gym was OK.

Business Self

10/10

Exceptional

11 Oct 2025

JACOBO

Very Good!!!

8/10

Excellent

06 Oct 2025

Peter

Property was in a good central location many sights were within a 30 minute walk. Room had a nice city view. Breakfast had a large selection of hot and cold food choices.

Leisure Family

8/10

Excellent

02 Oct 2025

le

We booked a room for 3 people yet everything was only provided for 2. From the towels to the beds. The sofa bed was not made for our 3rd person The room was small and didn’t measure up to the price we paid for

Leisure Friends