Parkview Inn & Suites, Lancaster(Amish Country) PA

2/10

Poor

30 Mar 2026

Jennifer

The room was old , had towels stains there were no blankets

Self

10/10

Exceptional

28 Mar 2026

Angel

Good place to stay would recommend

8/10

Excellent

23 Mar 2026

Luis

Quiet
Cozy
Need microwave

10/10

Exceptional

19 Mar 2026

Melissa

clean room nice and quiet

Self

2/10

Poor

09 Mar 2026

RON

I was charged double and didnt even stay the workers dont know a thing there dirty run down rooms amdshady characters there plumbing is always backed up dirty bedspread rooms smell moldy and like sewarge etc. Still waiting for manager 4 days later to contact me

Friends_and_family Family

6/10

Pleasant

07 Mar 2026

Azzira

Room clean bed was hard

Partner

10/10

Exceptional

05 Mar 2026

Terrancio

Ok

6/10

Pleasant

02 Mar 2026

Amod

Besides the staff not being on the same page and being able to give out the right information it’s a nice place to stay

Partner

2/10

Poor

28 Feb 2026

Kayla

Disgusting

10/10

Exceptional

18 Feb 2026

Amod

Great place

4/10

Poor

13 Feb 2026

Juliette

It was very cold. The entry door was not insulated so wind kept blowing through. The heater could not keep up and there was not enough blankets so we slept in snowsuits… literally like camping in an open cabin. Breakfast was standard and staff nice and room clean.

Leisure Family

2/10

Poor

12 Feb 2026

Jonathan

Staff support was severly lacking but they were nice room was ive cold and refused to give extra blankets

10/10

Exceptional

19 Jan 2026

Lisa

There is $1,000 deposit you have to pay which I was not expecting. No hot water in the shower and only a blanket given

Self

8/10

Excellent

18 Jan 2026

Remedios

Clean room

Partner

10/10

Exceptional

18 Jan 2026

Hudson

Not enough towels sink position is too low ice machine was far away from my room

10/10

Exceptional

16 Jan 2026

Eileen

The room was spacious and clean enough. Damaged wall next to bed and in the bathroom. The gorl that was on duty didn't acknowledge my presence until she finished what she was doing on her phone

Leisure Self

2/10

Poor

04 Jan 2026

Khemrajie

Please you will regret it.. get better place…the place is stink staff are racism is not worth it or better you stay in your home and don’t go anywhere please people do not go they will sick..

2/10

Poor

20 Dec 2025

Hannah

There was black mold on the shower ceiling, gross. The shower had staining and after scrubbing with bleach for 35mins no stain was lifted. There was something brown smeared on the bathroom door. The phone didnt work, the tv had no remote and the tv was damaged, streaks of color going vertical. It didnt seem like housekeeping had been trough the room, i ended up bleach wiping everything. The continental breakfast was horrible. The muffins had no flavor and the waffle station clearly hadnt been cleaned in some time. The establishment advertises ice machines and even gives you a map showing the alleged ice machines but there are no ice machines. The vending machines only accept cash and the chip vending machine wont dispense certain products when you can clearly see the product is in stock. Horrible stay, wouldnt recommend it to my worst enemy.

Leisure Partner

10/10

Exceptional

18 Dec 2025

Jennifer

Quiet private rooms.

8/10

Excellent

25 Nov 2025

Mirko

ok for the price..need a facelifft

2/10

Poor

22 Nov 2025

Rahman

I never stayed there but I was billed for 3 nights. Before check in it seemed odd. I asked if I can see the room first. I was denied. So I didn't stay there. But they charged me for 3 nights they. I am requesting the refund.

Business

8/10

Excellent

20 Nov 2025

Peter

Lots of room, staff very friendly, right price for the right place.

Business Self

2/10

Poor

20 Nov 2025

Mateus de assis

The staff very Good, but the place no good

2/10

Poor

18 Nov 2025

Moses

That place will not be called an HOTEL. In 21st century, no please. Very disgusting.

2/10

Poor

17 Nov 2025

Jessica

They won’t issue a refund to their falsely advertised “roach coach” building!! Walked into the room it wreaked of cigarettes, looked at it there were spider webs and cobwebs all over, the tub where you would stand is coming up/ peeling, The bed linens were stained, the bed itself was garbage ( old very worn) walked out went to office told them we weren’t staying there- they gave security deposit back but won’t refund room amount!! Scammers!!

Leisure Family

10/10

Exceptional

16 Nov 2025

Warren

All were great to me

Family_with_children

10/10

Exceptional

16 Nov 2025

Carol

Everything was very well taken care of. From the staff meeting greeting you. To the wonderful cleaning ladies. To the food. Good all around service. I would definitely recommend and visit again. Nice people

Business_and_leisure Partner

10/10

Exceptional

13 Nov 2025

Carol

Nice pleasant all around

Business_and_leisure

10/10

Exceptional

13 Nov 2025

Carol

Nice staff. Very nice cleaning ladies professional

Business_and_leisure

10/10

Exceptional

09 Nov 2025

jeff

Parkview is a great quiet place to go. It is reasonably priced and nothing more could be said. I always just think if I go to Allentown I will stay there

Leisure Self

6/10

Pleasant

09 Nov 2025

Tori

The room was nice but the sheets were covered in stains and holes. And the beds definitely need blankets not just sheets

Leisure Partner

4/10

Poor

06 Nov 2025

Maria

Amenities were HORRIBLE to say the least. Thankfully we were only staying for a night after a long day. Woke up early the next morning and left immediately. Bathroom was so bad we didn’t date shower.

Leisure Partner

2/10

Poor

26 Oct 2025

Rohit

Property was not able to provide me even a single spare extra blanket.

4/10

Poor

20 Oct 2025

Corena

For the money, it still could have been better.
Bring your own toilet paper and cleaning supplies. Bring your own blanket. It is not walkable.

Leisure Self

10/10

Exceptional

20 Oct 2025

Jonathan

Comfortable stay

Self

8/10

Excellent

18 Oct 2025

Loganathasingam

Na

10/10

Exceptional

17 Oct 2025

Robert

The property was a good, safe and friendly atmosphere that I wouldnt mind experiencing again.

Leisure Self

2/10

Poor

16 Oct 2025

Fady

The old staff man is so rude and unprofessional, the whole place didn’t have a single bottle of water to buy .

2/10

Poor

13 Oct 2025

Marcia

The hotel, booked through Expedia, charged a reasonable $443 for a 6 night stay. Only problem is my entire reservation was cancelled by the hotel when nobody checked in the first night even though I explained our circumstances at the time of booking. If Expedia says they have to honor the hotel's cancellation policy why do they mention their refund policy? The hotel policy states no refund if cancelled AFTER the check in date/time. I DID NOT CANCEL, YOU CANCELLED MY RESERVATION! I was coming to town to meet my cousin who just got out of the hospital. He needed somewhere to stay until I arrived so we could attend his sister's funeral and look for permanent housing. So Expedia won't help me and I've gotten no response to phone calls and emails to the hotel. I don't even know who took my money but never again will I use Expedia nor will I patronize the hotel. I could contact the Better Business Bureau although I doubt the hotel deals with them. I will take to social media to let my friends and family know about your business practices. And next time I am in town I may look up the owner personally since Rumor Has It we went to high school together. Shame on you for your lack of compassion and Shady business practices. The hotel is not well kept but it is cheap and convenient to everything. I can only hope that someone at your establishment actually reads these reviews and will respond and possibly work with me.

4/10

Poor

12 Oct 2025

Josfer

Not good! Old bathroom , no trash can. Anyway, don’t expect something good or nice. The lower the price, the lower the quality or service you get.

Leisure Family

6/10

Pleasant

06 Oct 2025

Claudia

Room was okay. Saw a cockroach and towels were kinda dirty but it’s a good place to spend the night. AC is great and there’s free breakfast

8/10

Excellent

05 Oct 2025

Bin

It’s ok, breakfast is not good.

Family

4/10

Poor

05 Oct 2025

Christopher

Checked in easily and went out for the night. Got back to the room late. When my girlfriend and I went to take a shower this morning, there was absolutely no hot water. Couldn't even get water warm.

Leisure Partner

10/10

Exceptional

05 Oct 2025

Karen

Good value

We stayed here in the past and found it to be a good value. The location is what we liked, free parking and quiet. We will stay here again when in the area.

Partner

6/10

Pleasant

05 Oct 2025

Chris

Grumpy staff at check-in. Old school motel. What you would expect for $60 a night. Bathtub and fixtures were old. Bring your own towels! I slept well and it was quiet.

Leisure Self

10/10

Exceptional

05 Oct 2025

Carol

Front desk night time gentleman is a kind, reliable, hands on , intelligent , positive individual and is very knowledgeable about his position in his job. He does go well above and beyond his duties. . He deserved a raise, a trophy, a recognition of some sort for him. He’s a good man.
Take good care of him. He is a great asset to your company.
Gentleman on night shift gets my vote.

Business_and_leisure Partner

6/10

Pleasant

04 Oct 2025

richard

You get what you pay for. No proteins at breakfast. Just breads, cereals and waffles

Business

2/10

Poor

01 Oct 2025

Fady

Very very bad place to stay, it’s cheap but you will regret it. All the vending machines are out of water and the rooms are so depressing and the management is very rude and horrible.

Business Self

2/10

Poor

27 Sep 2025

Zakkiyah

The staff was trying to pursuade me to walk away and gave many excuses to not give me the room already paid for. He did not have my room and ticket ready, he explained to contact the third party about getting and obtaining a refund. He also explained that I needed to pay a deposit fee and that is the policy, after it was optional on the site. I requested to speak with a manager and no one is available. The room was paid ahead of time, he has a hat covering his eyes.

Business_and_leisure Self

6/10

Pleasant

27 Sep 2025

Sonia

Staff very unprofessional. Parking needs fixing. Shower had barely any hot water

10/10

Exceptional

26 Sep 2025

Peter

Pet friendly

Leisure Self

6/10

Pleasant

22 Sep 2025

Scott

Nothing

10/10

Exceptional

21 Sep 2025

Jennifer

Easy entrance

2/10

Poor

20 Sep 2025

Abigail

I received the room dirty, without cleaning. And then they put me in other room. The staff so nice

Business_and_leisure Partner

2/10

Poor

18 Sep 2025

bob

do not stay there

advertised as with lounge and restaurant, the desk clerk said the couchs were the lounge and the restaurant is the small breakfast station. there were what appeared to be drug type people sitting on the ground in front of several of the rooms.

Friends_and_family Friends

2/10

Poor

13 Sep 2025

susan

I checked out due the horrible service. There was no blanket for the room n front desk refused to bring one. They refused to honor the early check in request they agreed to. The tv was in poor shape and lines on the screen . The final straw was the 2nd night someone tried to break into my room via the connecting door between rooms. When I called the front desk for help they laughed at me, so I had to call 911. This is after the front desk clerk called me a b———— that morning when I complained about the tv n asked for a blanket. I checked out the next morning. Horrible way to treat people!!

Business Family

4/10

Poor

11 Sep 2025

Eliseo

Parkpew hotel

Hardly no restaurants within the area also the only microwave is in the lobby.

6/10

Pleasant

11 Sep 2025

Scott

Cleanliness is poor

2/10

Poor

09 Sep 2025

Christopher

Don't stay here

Don't book here. Smelled like cigarettes and Marijuana. Front desk service was horrible. Seems like a place people go to hook up. Not a family friendly place. Booked for two nightsvbut only stayed for one because it was so terrible.

Friends_and_family Family

2/10

Poor

07 Sep 2025

Nigel

Nobody should stay here management is bad the whole place is dirty & filthy, could see people doing stood once years ago I booked this place by mistake and once I got there preferred to leave not stay PLEASE NOBODY BOOK THIS PLACE !!!

Leisure Family

8/10

Excellent

02 Sep 2025

Dinavel

I like this place, staff not too friendly but place is clean and area was quiet. breakfast was really limited not a lot of things to choose from, would like some eggs. Overall good.

Leisure Family_with_children

8/10

Excellent

31 Aug 2025

Damon

A place to crash for the night

I've stayed at this hotel several times and it's no frills and just what I need, a bed and a shower. This stay I learned they no longer provide wash cloths in the rooms and housekeeping does not have them either. If you stay be sure to bring your own washcloth.

Friends_and_family Family

2/10

Poor

30 Aug 2025

Juan

Nasty place

Business_and_leisure Family_with_children

2/10

Poor

21 Aug 2025

Amber

The bath tub shower was so nasty everything was dirty they said there was a pool yea an empty pool and the room stunk like sewer

8/10

Excellent

15 Aug 2025

Brandon

Location location location

6/10

Pleasant

13 Aug 2025

Corena

Was okay for a 2 star hotel

8/10

Excellent

12 Aug 2025

Heidi

We have stayed at this hotel twice now. Its affordable and the staff is very helpful and friendly.

Business_and_leisure Family

6/10

Pleasant

01 Aug 2025

Suehaydee

I like the fact when you go outside you don’t have to take an elevator to go out so if you’re a smoker it’s convenient. Just walk out your room. Breakfast, there was milk, cereal, toast, muffins, coffee (24/7), orange juice and apple juice. Toaster and microwave is accessible 24/7. Everything else is 6am to 10 am then is shut off. Entrance is a Little hard to find at first but nothing hard to figure out. Come with your own cleaning products for the tub and sink and fridge. Because you will want to clean it before using. Catch the maids around 10 am for clean sheets and toilet paper and garbage bags. Overall the stay was okay. Just don’t expect it to be hotel fancy, it’s an inn after all.

Leisure Friends

2/10

Poor

31 Jul 2025

Ismael

Had to look for another hotel, problems with air conditioner, toilet and shower dirty, don't recommend.

Leisure Family

2/10

Poor

31 Jul 2025

Kendra

I still haven’t received the deposit back and it’s been over a week

6/10

Pleasant

22 Jul 2025

Shakira

First thing first, pool no open all summer. Volleyball area without Sand. Poor quality on towels. Telephone wasn’t working. I tried to extend my reservation for one more night and the person that night said I had to wait until my reservation was over to be extended. Makes no sense.

Business Family_with_children

2/10

Poor

20 Jul 2025

Jenny

Terrible service

The fridge was not working. They didnt have the thick blankets. The phone room was jot working, couldnt request a service. The bathroom bathtub was so dirty and the towels have stains. It was disgusting. Not recommend it. And the staff service at the front had a major attitude problem and it took me an hour to get the hotel key.

Friends_and_family Family

2/10

Poor

18 Jul 2025

Joseph

Nothing like the pictures and stuff they show online

Business Self

6/10

Pleasant

15 Jul 2025

Donald

You get what you pay for

Didn't feel totally safe but nothing bad happened. The towels were from a past life.
Otherwise it served it's pupose. An affordable night stay

Partner

2/10

Poor

15 Jul 2025

Verified traveler

FILTHY - DRUG TRANSACTIONS - UNSAFE

Room was filthy, door had clearly been kicked in, it didn't have the safety lock attached, the dead bolt was loose, the door and walls were filthy, the towel had stains on them, drug transations were happening right outside the room. DO NOT STAY HERE! ITS FILTHY AND UNSAFE!!!!!!

Partner

6/10

Pleasant

14 Jul 2025

park

Not clean enough to stay again!

Dirty. Bathroom was dirty.sink needed replaced. Floor was bad. Like nobody knows how to run a mop or even a swiffer. Our feet were black from walking in the room. Our lastnight there, we found ants in the bathroom. People live in this motel, smoke pot,hang out on the sidewalks swearing. We had kids with us. Will not be staying there again.

Friends_and_family Family

4/10

Poor

14 Jul 2025

Elaina

The only thing nice about this place was the girl at the counter. There was mold in both of our rooms and nothing but a sheet on the beds.

Business_and_leisure Friends

2/10

Poor

13 Jul 2025

Laura

Do not ever stay at this hotel.

We never got to stay there because they refused to let my husband check in even though it was under my name. They were rude. They were nasty and they are liars. I will never recommend this hotel to anybody. In fact if I can give them a zero star rating I would

Business

4/10

Poor

07 Jul 2025

Raghunath

I had called earlier day and told lady Sophiana that we will reach after 11 PM as we were driving from Chicago and she said there is no problem.
On the day of check-in when I called Hotel, a lady Tatiana told me my booking will be cancelled if we don;t reach by 11 PM. It was raining, roads were under repair and we had to skip dinner of kids and drive fast to match 11 PM time. Tatiana gave us excuse that booking system doesn't allow to book after 11 PM and it is lie as I have booked in 5 star hotels after midnight too and there is no problem. she was playing with us, family with children

Leisure Family_with_children

2/10

Poor

07 Jul 2025

Tania

We didn't like anything. Check in personnel were not very helpful and didn't have a very nice attitude. It was an awful experience. The room wasn't very clean. We had to ask for washclothes.

Leisure Family

2/10

Poor

07 Jul 2025

Jill

Avoid this property at all costs!!!! The pictures were apparently taken many years ago before the rooms were damaged and stained beyond repair. The tub didn’t drain in the first room we were given and there were holes cut into the walls with the drywall screwed back into place. There appeared to be a large amount of unlawful activity amongst the individuals staying at the property which I informed the front desk of and they shrugged their shoulders as they didn’t care. Apparently it happens all the time. The phones don’t work at the property, and I made them aware of that and the manager told me that the lines were old and none of them worked. I would’ve went somewhere else, but I was exhausted and didn’t feel safe driving to another hotel because I was so tired. Although I didn’t feel safe for the property either, so I used the refrigerator to block the door along with the table and chairs. I still didn’t sleep well and got up at 6 AM to get ready to leave. I’m very shocked that Expedia still has this property on their website. I wish I would’ve taken pictures but I just wanted to leave as quickly as I could and forgot.

Leisure Family

2/10

Poor

05 Jul 2025

Sukhesh

Not good experience

Leisure Family

2/10

Poor

27 Jun 2025

Levi

Terrible

Leisure Self

6/10

Pleasant

24 Jun 2025

Verified traveler

Some good, Some not so! Will be staying again.

The room presents itself well. So glad tje floors are conyl plank. Bathrooms are old and the tub, I scrubbed. Would not take a bath. Pricing is super except for the astronomical pet fee per night. $25/pet per night. $100 incidental fee is also charged. Doesnt tale long for return though. Room keys were aajor hassle
Every time we left the room and went nacl, our keys did not work and had to return to desk to have them re-keyed
Grrr. Clntonental breakfast os nlthing soecial, but is something. Outsode meeda to ne pressire washed and weeded. You definitely can tell the bare minimum was done to draw customers.
Beautiful old trees. Lots of green space.
Rooms need microwaves.

Partner

2/10

Poor

23 Jun 2025

Hever

very disappointed the place was dirty disgusting I reserved non smoking room when we entered room smelled like cigarette rooms are dirty bed was broken told staff he switched us to another room and the same disgusting issue bathroom disgusting no lights worked will never return

Business Friends

2/10

Poor

22 Jun 2025

Nirvani

The room was in an awful state. The bathroom was unsightly and needs to be renovated or upgraded. The outdoor area was nice but I wish the room reflected the same. There were bugs/ants crawling on the beds as well.

Leisure Family_with_children

8/10

Excellent

22 Jun 2025

Mark

we had no issues

Partner

2/10

Poor

22 Jun 2025

Brenda

Very dirty

Business Family

2/10

Poor

22 Jun 2025

Bill

Lobby and room smelled. Bathtub in room badly stained. Floor had newer vinyl plank but was dirty enough to darken my socks. Plumbing in next room was extremely loud. Bedding had one sheet, no blanket or cover except for a single throw blanket enough for one person, not sufficient for two beds. Towels small and scratchy. Gaps in sides and bottom of door enough for light to shine through, thankfully no bugs. Checked out after the first night and cancelled the rest of our stay.

Leisure Family

8/10

Excellent

21 Jun 2025

Richard H

Price

Business_and_leisure

10/10

Exceptional

20 Jun 2025

Samuel

A bit pricey but not bad for the night.

Leisure Self

2/10

Poor

16 Jun 2025

Chris

Couldn’t even stay at this place. I was able to book it and went there around 10 pm to check in. When I got into the are, I felt unsafe and it didn’t seem pleasant. The person working was rude to me and didn’t allow me to stay at the place I paid for. Didn’t have a place to stay and they didn’t give me my money back. Would not recommend this place!!!!

Business_and_leisure Self

4/10

Poor

16 Jun 2025

Sandi

This was more like a camp ground. There were no lights to find the rooms in the dark. We had to keep pulling into spaces to shine headlights on the door numbers. I felt unsafe in the room. It looked freshly painted. But one of the door locks was broken on the exterior door and the adjoining door didn’t fully lock we put furniture in front of them to feel secure. Especially when the guest next door kept trying the handle all night long.
The staff were very friendly. The desk clerk graciously gave us the “last” blanket he had. Which is good. Because in the room there were two beds with no blanket and one spare blanket in the ‘closet’.
We were going to eat the free breakfast, but the uncleanliness of the room gave us pause and we skipped it.

Leisure Family_with_children

4/10

Poor

16 Jun 2025

Abdul

Its an old ugly property.

2/10

Poor

15 Jun 2025

Edwin

No bed sheets
Smelly rooms

Leisure Friends

2/10

Poor

13 Jun 2025

leena

found a mouse and because i just left didn’t get a refund

Friends

6/10

Pleasant

13 Jun 2025

Renee

We arrived around 8pm on a Saturday evening. Check-in was antiquated. Everything had been completed and paid for online. It shouldn’t take an additional 15 minutes for duplication of everything previously provided. A total waste of time. The room was as clean as possible, but the bathroom was filthy. Old and outdated fixtures and rust and water stains. It also sounded as though the AC could quit at any moment. The bed was also not comfortable. I was pleased at the deal I received for the room. If I had paid the amount my husband was offered for the room ($40 more), I would’ve been screaming for a refund. In a pinch for a single night, it’s a decent enough value. Outside of that, definitely go with another option.

Partner

4/10

Poor

13 Jun 2025

Darieny

The pictures looked nice. The pictures did not resemble what I got. I reserved a king non-smoking room; however, I entered my room and there was a strong smell of cigarettes. I dislike the smell of cigarettes. I am Asthmatic. The blue carpet was dirty (white stains). The tub has paint that was chipped off and chipping off which was off-putting. My sheet and 2 of my 4 pillow cases were dirty (had stains on them), i had to request new pillow cases. I am glad that it was a one-night reservation. I just needed somewhere to sleep before continuing on with my commute.

Business_and_leisure Self

2/10

Poor

12 Jun 2025

Erick

This is the worst hotel I have ever dealt with in my life. Dirty, filthy roach and bed bug infested swamp. Avoid this hotel at all costs.

Business

2/10

Poor

08 Jun 2025

MasterClass

Disgusting room , sheets weren’t changed and the bathroom was so dirty that wasn’t safe for your health . I am very disappointed that Expedia advertises such locations on their platform. I want my money back

Business Partner