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Holiday Inn Express Luzern-Neuenkirch

Lucerne · Switzerland

Neuenkirch A2 - LuzernView location

8.2/10Excellent944 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort7.8/107.8
Condition8.4/108.4
Location8.2/108.2
Neighborhood7.2/107.2
Quality6.8/106.8
Value7.2/107.2
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Luzern-Neuenkirch

Countryside hotel beside the A2 motorway, close to Lucerne, with free Wi-Fi and breakfast includedSurrounded by countryside, Holiday Inn Express® Luzern-Neuenkirch hotel is set in a service area beside the A2 motorway, making it a convenient stopping-off point in central Switzerland. Free outdoor parking is available.

Rothenburg train station is a seven-minute drive away – from there it's a 15-minute journey to Lucerne. Lucerne, 12 km south of the hotel, has plenty of cafés, restaurants and shops.

Explore the picturesque Old Town, take a cruise on beautiful Lake Lucerne, or visit one of the local museums, such as the Swiss Museum of Transport and the Rosengart Collection of modern art. Outdoor enthusiasts can head to Mount Pilatus, a 25-minute drive away.

Emmen Center, the biggest shopping mall in the region, is just 20 minutes' drive away. Visiting on business? You'll find three meeting rooms for up to 30 guests. There's a printer and a computer in the lobby, plus free Wi-Fi throughout the hotel.

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Make yourself tea and coffee in the welcoming rooms, which come with work desks and sofa beds. Kids stay free sharing a room with their parents. Wake up to a continental Express Start Breakfast buffet, included in the room rate.

The summer terrace awaits after a busy day, and the Marché restaurant next to the hotel is a handy option for lunch and dinner.

When you stay at Holiday Inn Express Luzern - Neuenkirch by IHG in Neuenkirch, you'll be in the suburbs, within a 15-minute drive of Chapel Bridge and Lake Side Promenade. This hotel is 3.8 mi (6.1 km) from Lake Sempach and 4.7 mi (7.6 km) from Seebad Eich.

Make yourself at home in one of the 60 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Neuenkirch? This hotel has 75 square feet (7 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No alcohol served onsite LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: CHF 2.50 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Alcohol is not served at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Pet fee: CHF 50 per accommodation, per night
    • Service animals are exempt from fees
    • A late check-out fee will be charged

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

Nearby attractions

Lake Sempach 6.1 km / 3.8 mi
Seebad Eich 7.6 km / 4.7 mi
Sempachersee Golf Club 8.9 km / 5.5 mi
Emmen Center 10.5 km / 6.5 mi
Natur-Museum 11.1 km / 6.9 mi
Mill Bridge 11.1 km / 6.9 mi
Museum Luzern 11.1 km / 6.9 mi
Gameorama 11.1 km / 6.9 mi
Musegg Wall 11.3 km / 7 mi
Franciscan Church 11.4 km / 7.1 mi
Lucerne Town Hall 11.7 km / 7.3 mi
Rosengart Collection 11.7 km / 7.3 mi
Gletschergarten Museum 11.7 km / 7.3 mi
Lion Monument 11.8 km / 7.3 mi
Spiegellabyrinth 11.8 km / 7.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1998
  • Number of floors (main building): 3
  • Accessible rooms: 2
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
Show 44 more facilities & services
  • City centre
  • Bus/Train station
  • Airport
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Car hireExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • Smoke detector
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Breakfast room
  • Conference room
  • Meeting room: 3
  • PrinterExtra charge
  • Business centre
  • FaxExtra charge
  • Children playgroundExtra charge
  • Breakfast
  • Picnic
  • LGTBIQ friendly
  • Early Check-inExtra charge
  • Early departure
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Holiday Inn Express Luzern-Neuenkirch

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Holiday Inn Express Luzern-Neuenkirch

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Holiday Inn Express Luzern-Neuenkirch

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Holiday Inn Express Luzern-Neuenkirch

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 18 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable3 photos

    Holiday Inn Express Luzern-Neuenkirch

    DOUBLE QUEEN SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Central heating
    • Wi-fi
    • Wake-up service
    • Cot on demand
    • 220V power supply
    • Fan
    • Smoke detector
    • Housekeeping
    • Children playground
    • Bathroom
    • TV
    • Hairdryer
    • Ironing set
    • Carpeted floors

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 18 m²ROO.ST
    Room STANDARDPhoto unavailable1 photo

    Holiday Inn Express Luzern-Neuenkirch

    Room STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Ironing set
    • Carpeted floors
    • Wheelchair-accessible
    • TV
    • Hairdryer
    • Wi-fi
    • Fan
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Holiday Inn Express Luzern-Neuenkirch

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Holiday Inn Express Luzern-Neuenkirch

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Express Luzern-Neuenkirch

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Holiday Inn Express Luzern-Neuenkirch

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • Accessible • 18 m²TWN.H6
    TWIN AccessiblePhoto unavailable1 photo

    Holiday Inn Express Luzern-Neuenkirch

    TWIN Accessible

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Room amenities

    • Wheelchair-accessible
    • Carpeted floors
    • Ironing set
    • TV
    • Bathroom
    • Wi-fi
    • Wake-up service
    • Cot on demand
    • Fan

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN

    Photos are not available for this room type.

    Holiday Inn Express Luzern-Neuenkirch

    Double or Twin QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN Accessible-Queen Size BedTWIN • Accessible-Queen Size BedTWN.H6-QN

    Photos are not available for this room type.

    Holiday Inn Express Luzern-Neuenkirch

    TWIN Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Holiday Inn Express Luzern-Neuenkirch

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-11

    Photos are not available for this room type.

    Holiday Inn Express Luzern-Neuenkirch

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-11

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Holiday Inn Express Luzern-Neuenkirch

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 18 m²TWN.ST-1
    TWIN STANDARDPhoto unavailable1 photo

    Holiday Inn Express Luzern-Neuenkirch

    TWIN STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Room amenities

    • Wi-fi
    • Cot on demand
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Holiday Inn Express Luzern-Neuenkirch

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SMOKINGDouble or Twin • SMOKINGDBT.JK

    Photos are not available for this room type.

    Holiday Inn Express Luzern-Neuenkirch

    Double or Twin SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Holiday Inn Express Luzern-Neuenkirch

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-1

    Photos are not available for this room type.

    Holiday Inn Express Luzern-Neuenkirch

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • AccessibleTWN.H6-1

    Photos are not available for this room type.

    Holiday Inn Express Luzern-Neuenkirch

    TWIN Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Holiday Inn Express Luzern-Neuenkirch

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express Luzern-Neuenkirch

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 20 m²DBT.ST
    Double or Twin STANDARDPhoto unavailable3 photos

    Holiday Inn Express Luzern-Neuenkirch

    Double or Twin STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Bathroom
    • Wi-fi
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Luzern-Neuenkirch

8.2
Excellent
944 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
7.8 /10
Condition
8.4 /10
Location
8.2 /10
Neighborhood
7.2 /10
Quality
6.8 /10
Value
7.2 /10
Amenities
8.0 /10
100 reviews shown
8/10
Excellent
18 Jul 2026
Mahdis
Clean
8/10
Excellent
18 Jul 2026
Manpreet
Nice hotel really nice staff but u u don’t have a car it’s out of the city taxi is quite expensive
Family_with_children
2/10
Poor
18 Jul 2026
Rachana
No, Air conditioning and it was very hot on the top floor. The staff refused to change the room even though there were rooms available on the bottom floor. she was asking for another paym,ent/booking in order to change.

Outside was a big farm/barn and we couldn't open the windoes as it was smelling cow-dung all over.
Family_with_children
10/10
Exceptional
17 Jun 2026
Nazir
Room was very clean, staff was amazing helped with everything i had questions about and very accommodating. Breakfast was so good every morning. Best breakfast by far. And free parking. Couldnt beat this.
Family
6/10
Pleasant
31 May 2026
Brendacely
No have A/C. The breakfast is ok.
Family
4/10
Poor
28 May 2026
Robert
No AC. It was really hot. Says laundry, no laundry. Breakfast was ok.
Partner
2/10
Poor
15 May 2026
Manveen
We did a late check in and were very tired…upon arrival, there were two huge groups checking in and the whole hotel was stinking of bad odour of food including the elevators..some private event catering was happening…when we got to the room we realized it had a door to cross to the next room and we were not told that the room had a partition when I booked. We could hear all the noises from the next room so we asked to change it and they could only give us a room with two twin beds instead of the room we booked with sofa bed…was very uncomfortable stay…it also doesn’t meet holiday inn standard for breakfast….no hot food other than boiled eggs…no scrambled eggs nothing…I do not recommend at all!!! Strictly avoid ! Also keep in mind that they have no air conditioning in the rooms just a basic fan provided.
Family_with_children
10/10
Exceptional
15 May 2026
Mariana
I chose this hotel because its location is strategic. It is close to Lucerne where you can walk around this beautiful town, you can enjoy the beautiful views from a boat ride on the lake , also to board the steepest train to the top of Pilatus mountain and ride the cable car to the top.If you like the beauty of nature, this place is for you. I felt reborn and purified amidst all this green and natural background. I booked this hotel without knowing where we were going. It turned out to be a 16 minute bus ride from Lucerne and another 21 minute walk from the bus stop to a beautiful place where I felt like I was in Heaven. My initial anxiety turned into indescribable bliss. We loved everything about this place. The selected breakfast with taste and quality (what a dream bread), the cleanliness - towels changed every day. Right next to the hotel there is a COOP where you can buy Evian water for 1 pound and dine in the eateries that offer a variety of delicious food. We were charmed by this place and we would gladly come back to experience this fabulous earthly paradise again! You can catch bus 50, 51 or 52 from Lucerne to Suesstannen Rothenburg bus stop. Have an amazing stay in this lovely rural place!
Partner
10/10
Exceptional
12 May 2026
SAQIB
Gorgeous clean beautiful property. Excellent staff specially Ms Lifia.
Family_with_children
10/10
Exceptional
11 May 2026
Emily
Food was great and parking was easy and convenient..Staff was amazing..
8/10
Excellent
13 Apr 2026
russell
Great for an overnight stop mid journey. Easy access, available places for dining. Bonus is the access to beautiful countryside for relaxing walks
Partner
10/10
Exceptional
04 Apr 2026
damien
Excellent
10/10
Exceptional
18 Feb 2026
Maximiliano
everything perfect
10/10
Exceptional
19 Jan 2026
Hermione
Nice clean and great hotel. The customer service is outstanding. Staff is very friendly. I highly recommended.
Leisure Family
10/10
Exceptional
06 Nov 2025
Patrick
Staff was very helpful, friendly, and professional…especially Daniel.
Great value. Wonderful location. Spotless. Modern. Price was right. Will be booking again very soon.
10/10
Exceptional
30 Oct 2025
Frederick
The customer service and the room was just fantastic 👌 we really like your hotel well done 👏
Leisure Partner
8/10
Excellent
17 Oct 2025
Manav Trilokchand
Nice quiet and safe place. Will recommend to family and friends.
Leisure Family
8/10
Excellent
15 Oct 2025
tunazeena
It was so remote from lucern city, we have to walk for 23 mins with 2 lag
Leisure Partner
8/10
Excellent
24 Sep 2025
FLEURY
Hôtel très pratique pour une courte étape.
En retrait d'une grande aire de l\"A2 avec bornes de recharge.
Pdj correct, bonne literie. Wifi OK. TV avec chaînes en français.
Burger King, 'Marché', coop tout près.
Partner
10/10
Exceptional
23 Sep 2025
Darrel

Nice Breakfast and a good cappuccino for the road

Great stay after a day of touring Luzern! Convenient and nice to have a good breakfast before leaving in the morning.
Partner
8/10
Excellent
08 Sep 2025
Gilles
Guilt,Safe not well advertised, service was mediocre.
10/10
Exceptional
07 Sep 2025
Olivia
It’s a little outside of Lucerne, so be prepared to have a car specifically for this location. Transportation isn’t nearby or walkable and the Ubers are expensive! Other than that, it was awesome to have free breakfast and a bunch of dining options so close by on the shared property. The room and bathroom were large and clean!
Leisure Friends
10/10
Exceptional
03 Sep 2025
Deborah
Great location
Leisure Family
10/10
Exceptional
28 Aug 2025
Muhammad Farooq
Friendly staff
Leisure Partner
2/10
Poor
14 Aug 2025
Amber R
The property is clean and not too far from the main city. However the property decide on my behalf to give me a crib instead of a pull out couch for my child which they didn’t fit. Then I was told they were sold out and nothing could be done.
Leisure Family_with_children
10/10
Exceptional
14 Aug 2025
Pamela
Nice stay here.
Leisure Family
10/10
Exceptional
10 Aug 2025
Avneet
Everything was good only thing it was not convenient there was no buses it was on the highway. We don’t have car to drive so there was so much walk to get there.
Leisure Family
6/10
Pleasant
21 Jul 2025
Nickolas
Liked - Ice machine, polite staff, good central location.

Disliked - Room and bathroom too hot in summer, no option for second fan. Housekeeping left door to room wide open for hours with our stuff in the room. Shower wouldnt drain, had tobhave maintenance plung it.

Overall - it was ok, but would not stay at again.
Leisure Partner
8/10
Excellent
15 Jul 2025
mohammad
Hotel is far from Luzern! It is close to grocery store which is very convenient. Breakfast was good.
Business_and_leisure
4/10
Poor
07 Jul 2025
Verified traveler
Just met
10/10
Exceptional
24 Jun 2025
Marietta

Great price for an overnight stay.

Fan provided (no AC) which was harmful in a heat wave in Switzerland.
Partner
8/10
Excellent
19 Jun 2025
Keren
The nearby Coop Grocery is great for getting daily supplies. Good base hotel to explore and do day trips.
Leisure Family_with_children
10/10
Exceptional
17 Apr 2025
Iva
Very clean, friendly staff, quiet and convenient location
Leisure Family
4/10
Poor
15 Apr 2025
Robert
The tv remote did not work. The shower was cold due to are large group of bus tour guests. The electronic door locks kept failing to work.
Leisure Family
8/10
Excellent
25 Feb 2025
Olga
Great value for money.
Leisure Family
10/10
Exceptional
22 Jan 2025
lawrence
Clean and comfortable. Grocery store, gas station, Burger King on site.
10/10
Exceptional
14 Jan 2025
Heike
Great and convenient place to overnight on our way to Italy. Comfortable beds, crisp linen, breakfast that offered anything you‘d want including potent coffee. It is literally on the motorway, with easy parking just outside the door. Accessible building and showers. Very clean. Staff was super nice.
Leisure
8/10
Excellent
05 Jan 2025
Danny
Ligt naast Burger King op afslag snelweg, goede prijs voor Zwitserse begrippen. Inclusief ontbijt maar dat was een chaos, te veel mensen met te weinig eten en personeel. Al met al, prima prijs kwaliteit verhouding.
Leisure Family
8/10
Excellent
29 Nov 2024
Alex
Hotel with a good location for a car trip. Easy to access Lucern and also have very nice options to charge your EV car in the surrounding area, together with diner and shopping options.
Leisure Family
8/10
Excellent
18 Oct 2024
karen
Handy hotel directly on the motorway with plenty of parking & large rooms. Well maintained & clean with nice bathroom. Burger king & self service buffet restaurant on site. Very good breakfast with the added bonus that our 2no dogs were allowed at the hotel for an extra cost & nice countryside walks nearby
Partner
8/10
Excellent
08 Oct 2024
Dr.rajpal
Location
Leisure Partner
6/10
Pleasant
28 Sep 2024
Sahil
The property was overall okay to stay in and the breakfast was fine too. However, the rooms were dirty and all linen covers, bedsheets had marks and stains. The rooms don’t have the AC in them so they are quite hot and difficult to stay in for longer. Also, the phone charging stations in the hotel lobby area do not work at all so we had to buy a new adaptor for our iphones.
Leisure Family
6/10
Pleasant
26 Sep 2024
Ahmed
Good parking and quiet
Leisure Partner
6/10
Pleasant
25 Sep 2024
Verified traveler
I think we were expecting all of the modern amenities of a N. American Holiday Inn, but the space was extraordinarily tight, very small bathroom/shower, no a/c and just a desktop fan to move air. The beds and pillows were quite uncomfortable. I do feel like the space was clean, and the breakfast was nice. The staff was friendly, and it wasn’t their fault that there was a very loud tour group also staying. The location is a convenient stop off the highway, where there are several food options. Across from the hotel there is a farm/park with a lot of nice walking paths. So, overall, some pros, some cons—just depends on what you are expecting.
Partner
10/10
Exceptional
19 Sep 2024
Sohely
Hotel room was very clean. Loved their services.
Leisure Partner
10/10
Exceptional
15 Sep 2024
Tara M
Breakfast choices were very good. This hotel is at a “travel plaza”, what US residents would call a “truck stop”. The restaurant at the plaza, Marche, offers a wide range of fresh cooked food, salads, etc. There is also a small Co-op grocery. We chose this hotel because it was on the route of a walking trail we wished to explore, and were pleased with the accommodations and the ease of walking to Sempach. It is not on public transportation but we easily got car service from the train station at Emmenbrucke.
Leisure Friends
6/10
Pleasant
15 Sep 2024
Giellen Farah
Somwhat affordable near Lucerne, about CHF40 if you take an Uber each way to get to the Lucerne city center.
I loved having a Coop next door, as well as a dining option.
You can also order food in, and the staff will help you with utensils.
Ice machine in the lobby free for use was a bonus.

The bad: not very clean. There was mildew by the bathroom sink and around the shower glass doors. The bathroom also had a faint smell of urine, which you could also smell from the room.
The bedroom is also very small for 3 people. Ok for a night ot two, I guess.
Leisure Friends
8/10
Excellent
11 Sep 2024
David
When booked I did not realise that the hotel was in a service station and not where I would normally choose to stay. However, the reception staff really made it a pleasure to stay. Although the services facilities did look that it had good food and drink, we had been driving for 6 hours and wanted to be somewhere quite, the reception girls let us out of the back gate and we drove 10 mi s to the nearest village where we found a lovely wee bistro. The hotel was clean and well maintained and well worth the money.
Partner
6/10
Pleasant
10 Sep 2024
Cammie
Location was not good and they offer no shuttle. It cost us a taxi ride when we went into Luzern. The rooms have no temperature control. It was so hot. They had put a fan in the room but it was too loud for sleeping.
Partner
8/10
Excellent
07 Sep 2024
Marius
It is good for transit
Leisure Partner
8/10
Excellent
24 Aug 2024
Paul
Rooms are very small and no air condition ,
Leisure Family
8/10
Excellent
17 Aug 2024
Hamid
We needed to stay at a good hotel with easy travel time to Lucerne and Interlaken. This hotel was very ideal for our needs. Highly recommended for those wanting to stay at a quiet place.
Leisure Family
6/10
Pleasant
14 Aug 2024
Adnan
There isn’t public nearby 😔😔
Leisure Family
6/10
Pleasant
06 Aug 2024
Verified traveler
It was a nice hotel with good breakfast but it was relatively far away from lucerne and there was no air-conditioning which made the stay a bit uncomfortable with the heat wave. We were supplied with a fan though. There was a convenience store near by where you can buy groceries. There was a small park area with benches to sit just by the hotel. There was car parking available.
Partner
8/10
Excellent
04 Jul 2024
Verified traveler
Only issue is the bathroom size and the glass doors as there is little space. Rest all 5 star
Friends_and_family Family
8/10
Excellent
16 Jun 2024
Verified traveler
Excellent breakfast, no air conditioner in the room !
Friends_and_family Family
10/10
Exceptional
05 Jun 2024
Douglas
No air conditioning, no restaurants nearby.
Leisure Partner
10/10
Exceptional
02 Jun 2024
Chris
Great staff, handy location for the motorway, and nice and clean!
Leisure Family
10/10
Exceptional
28 May 2024
Rainer
good
4/10
Poor
08 Dec 2023
Mustafa
Hotel collected from us more than Expedia price information. We try to get an explanation. But we couldn’t get any.
Business_and_leisure Family
10/10
Exceptional
24 Sep 2023
Thomas
No near by public transportation.
8/10
Excellent
22 Sep 2023
Mohammed
clean ,staff was good ,break fast good
2/10
Poor
22 Sep 2023
Verified traveler

Horrible

First off, the room was so small. I could barely fit my 4 bags. We were a family of four; and with 4 huge bags, there was no space for us to move an inch.
Bathroom had poor water drainage.
We woke up late in the morning and missed breakfast.. when my husband went to grab some fruits for my 3 year old son, the person at the front desk mentioned that he would charge us for 1 apple and 1 banana. My husband agreed and went and got the fruits. The manager was like- oh, I didnt know you were staying here. Thought you were a pedestrian. This comment was veru discriminating. Not expected this kind of a service. Hugely disappointed
Friends_and_family Family
8/10
Excellent
21 Sep 2023
Kerry

Charged Twice

The Hotel was excellent, however we were charged twice for the stay as Hotels.com had not passed the payment to the hotel. Our account has been debited by Hotels.com however we had to pay again.
Friends_and_family Family
4/10
Poor
03 Sep 2023
Samir

Deceptive Location- not in Lucerne

The location of this hotel IS NOT in Lucerne. If one is not renting a car, there is no easy way to reach the hotel. Ubers don’t serve this area and there are no train or bus connections. Very deceptive.
Friends_and_family Family
2/10
Poor
28 Aug 2023
Verified traveler
No aircon, very small provided. Room is so hot. Di: not sleep well due to these reasons. Room is too small despite of wheelchair accessibility request.
Friends_and_family Family
8/10
Excellent
21 Aug 2023
Ella
We are a family of 5 (with teens) and we stayed in the Holiday Inn Express for our stopover on the way to Italy.

The hotel was super clean, modern and an easy location for the motorways.

It did have food avail for lunch/dinner but we didn't have it so can't comment on the quality of it but did have the continental breakfast which was very good.

We would have no hesitation rebooking.
Friends_and_family Family
8/10
Excellent
11 Aug 2023
Verified traveler

Good stay

Nice hotel, clean and amenities very good for a 3 star. Only thing missing was air conditioning.
Friends_and_family Family
8/10
Excellent
05 Aug 2023
Mathew

Hot room but good location

Lovely hotel in a great location. Key broke twice which was a pain. Woman on check in was rude and unhelpful. They need air con.
Friends_and_family Family
10/10
Exceptional
05 Aug 2023
rodney
Convenient from motorway. Safe parking with all your luggage loaded in your car.!
Excellent breakfast.
Leisure Family
6/10
Pleasant
31 Jul 2023
Tony
Room good for a good night sleep; good breakfast area.
Room is really small & basic
Leisure Partner
8/10
Excellent
29 Jul 2023
Roland

Good Hotel. Modern Clean and well presented.

A really good Hotel in a great and convenient location. The only small negative is the \"freshness\" of the foods on offer for breakfast. Suffice to say that the Hams and Cheeses presented could not have been prepared that morning _ they were so hard, dry and bland that they were quite awful.
Partner
2/10
Poor
26 Jul 2023
Jaweria
Extremely dirty room and the hotel. The room smelled of pet urine. The staff was rude as well. The only bad experience I had with a hotel during my entire stay in Europe. Will never recommend this to friends or family.
Leisure Family_with_children
10/10
Exceptional
24 Jul 2023
Parag
Great for families! Nearby public transportation requires a 20 to 30 min walk to nearest bus station! Tons of facilities around the hotel in parking areas! Breakfast was good! Rooms clean! Overall a good place to be
Leisure Family_with_children
4/10
Poor
23 Jul 2023
RAAD
The location was really good and close to Lucerne and shopping areas. The service was good but the hotel was like hell. When you walk inside the hotel it’s like walking into hell. No air conditioning at all and the windows can’t be opened fully. Extremely hot and surrounded by dairy farm with very distinct odor.
Leisure Family
8/10
Excellent
09 Jul 2023
Gagan
Small rooms good breakfast, not many food options close by
2/10
Poor
05 Jul 2023
liang
NO AC the small fan doesn’t help. room too small. Shower door keep leak water. Front desk never answer phone call. Called 3 times at different date. Never answered. After get back to hotel I asked why no one answer phone call the employee said she is here by herself and she is busy. No shuttle bus. Uber drive doesn’t come to this area. Take 15 mins walk to bus station. Never stay this hotel again.
Leisure Family
8/10
Excellent
27 Jun 2023
John
Be aware that there is no air conditioning. They did provide us with a small fan but if you go in summer this is good to know because it was difficult to cool down the room enough to sleep. Breakfast was excellent and the weekend desk help in the morning was great! Her English was excellent and she was kind enough to explain what we needed to know.
There is a market/restaurant nearby and beautiful walking/bike trails so that you can enjoy the countryside even though you are close to Luzern.
Leisure Family
8/10
Excellent
22 Jun 2023
Donald
Beds were comfortable and rooms were clean. There is no air conditioning, but we were able to get a fan from the front desk. Breakfast was fantastic. Our only complaint was that we had difficulty finding the location.
Friends_and_family Family
4/10
Poor
12 Jun 2023
Ali
No AC and refrigirator in the rooms and very tiny space. If you are travelling by yourself
and your dog, you may fit. Families? Good luck.
2/10
Poor
04 Jun 2023
Mohit

Avoid it

Room was very suffocating - worst i have ever been. Though they were kind enough to give a fan which made it slightly liveable.

Breakfast options were very limited and many of the stuff were missing or got over quickly. Upon asking, the staff was very casual about this.

Third one was partly my mistake - I booked wrong hotel and didnt realise that public transport connectivity was very poor. Though when I realised and asked if I can change to another hotel, I was told that booking was non refundable. I spent a lot of money on taxis and hotel was not helpful in suggestions.
4/10
Poor
31 May 2023
DENNY K

Rooms are small

The rooms are small and cramped.
Friends_and_family Family
8/10
Excellent
30 May 2023
Verified traveler

NIce place

Its was a good experience. The unique problem on TV, we miss channel with movies in english.
Friends_and_family Family
10/10
Exceptional
09 May 2023
Sunil

The hotel is very near to Lucerne city and next to the motorway so very convenient.
10/10
Exceptional
09 May 2023
Diana

Stopping place

Close to Lucerne and Zurich and quaint location. Decent breakfast. Very clean.
6/10
Pleasant
07 May 2023
J.V.
The room was booked for 3 people but was not kept readyfor 3.
The front desk staff did come over to help.
Friends_and_family Family
10/10
Exceptional
04 May 2023
Gaurang
Property was next to empty green space
4/10
Poor
08 Apr 2023
Himanshu
Not upto the mark for Holiday in. No refrigerator, microwave, AC in the room. Breakfast was not that great.
Leisure Family
10/10
Exceptional
16 Jan 2023
EDA
There is a Marche Restaurant next to the Hotel. You can have a very good dinner from there also very good prices.
Family
6/10
Pleasant
06 Jan 2023
william
one night stopover
Leisure Partner
10/10
Exceptional
20 Dec 2022
Susan

Very good motorway stop off

This is conveniently located for an overnight stay while travelling. For a motorway hotel it is comfortable, quiet and pleasant.
The adjacent Marche restaurant is excellent.
Partner
8/10
Excellent
14 Dec 2022
E

On our way to Italy.

Nice and easy to park our 1957 Classic car and tent trailer while it was snowing. We had a nice stay in the hotel. Nice breakfast. The receptionist was very helpfully and friendly.
Partner
8/10
Excellent
06 Nov 2022
Kalpeshkumar
good friendly staff.
Limited options in breakfast but very nice and clean.
Worth the money you pay.
Leisure Family
10/10
Exceptional
28 Oct 2022
Gitane
Great setting and breakfast. Beds were comfortable.
Leisure Partner
8/10
Excellent
25 Oct 2022
Joanna
Parking, close restaurant
Room was quite small
Leisure Family_with_children
8/10
Excellent
03 Oct 2022
Yarden
As expected staff don't know all details regarding tourism around the area.
Not in the city and not near it.
Leisure Family_with_children
10/10
Exceptional
07 Sep 2022
Timothy
very clean room and bathroom.
very small room
Leisure Family
4/10
Poor
26 Aug 2022
Arnab
On checkin reception staff told me the payment for room has to be done again...when I had receipt from Expedia that it is paid by my credit card. Very hard to explain staff in English language.
Leisure Family
10/10
Exceptional
24 Aug 2022
Ronilo
Nice location, excellent food and very friendly staffs.
Leisure Family
8/10
Excellent
05 Aug 2022
Matt
No thanks
Leisure Family_with_children

Location & surroundings

Holiday Inn Express Luzern-Neuenkirch
Neuenkirch A2 - Luzern, Rothenburg, Switzerland

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Holiday Inn Express Luzern-Neuenkirch

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