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Businesshotel Lux

Lucerne · Switzerland

Neuenkirchstrasse 3View location

8.6/10Excellent484 Reviews
Cleanliness9.0/109.0
Service8.6/108.6
Comfort8.4/108.4
Condition8.6/108.6
Location7.6/107.6
Neighborhood7.4/107.4
Value9.0/109.0
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Businesshotel Lux

Located in Emmen, the Businesshotel LUX offers a convenient base for exploring Lucerne's attractions, including the Chapel Bridge and Mill Bridge, both within a 10-minute drive. This modern hotel, built in 2013, provides 36 air-conditioned rooms equipped with heated floors, flat-screen TVs, complimentary Wi-Fi, and cable programming.

Guests can also enjoy a daily complimentary buffet breakfast. Additional amenities include luggage storage, a safe deposit box at the front desk, an elevator, and limited on-site parking. Nearby attractions include Chateau Guetsch (4. 7 km) and the Natur-Museum (5. 9 km).

The closest airport is Zurich Airport (ZRH), approximately 68. 1 km away.

Read more about this hotelShow less

With a stay at Businesshotel LUX in Emmen, you'll be within a 10-minute drive of Chapel Bridge and Emmen Center. This hotel is 2.9 mi (4.7 km) from Chateau Guetsch and 3.7 mi (5.9 km) from Natur-Museum.

Make yourself at home in one of the 36 air-conditioned rooms featuring heated floors and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:30 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: CHF 200.00 per accommodation, per stay
    • Tourism fee: CHF 5.00 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 6:30 AM - 10:00 PM
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • This property does not have extra beds. Extra children 8 years old or younger must use existing bedding and extra person fees apply.
  • Minimal age
    18
  • Optional fees
    • Pet fee: CHF 20.00 per pet, per night
    • Early check-in fee: CHF 50.00 (subject to availability)
    • Late check-out fee: CHF 50 (subject to availability)
    • Crib (infant bed) fee: CHF 20.0 per day
    • Rollaway bed fee: CHF 50.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

Nearby attractions

Emmen Center 1.8 km / 1.1 mi
Musegg Wall 4.5 km / 2.8 mi
Mill Bridge 4.7 km / 2.9 mi
Chateau Guetsch 4.7 km / 2.9 mi
Museum Luzern 4.7 km / 2.9 mi
Gameorama 4.7 km / 3 mi
Natur-Museum 4.8 km / 3 mi
Gletschergarten Museum 4.9 km / 3.1 mi
Lion Monument 5 km / 3.1 mi
Jesuit Church 5 km / 3.1 mi
Franciscan Church 6.2 km / 3.8 mi
Lucerne Town Hall 6.5 km / 4 mi
Rosengart Collection 6.5 km / 4 mi
Museum Sammlung Rosengart 6.6 km / 4.1 mi
Spiegellabyrinth 6.6 km / 4.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 36
  • hotel
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Lift access
  • Luggage room
  • Clothes dryer
  • Children playground
Show 4 more facilities & services
  • Breakfast
  • Breakfast buffet
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Businesshotel Lux

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESS KING BEDDOUBLE • BUSINESS KING BED • 1 Bedroom • 21 m²DBL.BS-KG
    DOUBLE BUSINESS KING BEDPhoto unavailable11 photos

    Businesshotel Lux

    DOUBLE BUSINESS KING BED

    Room photos

    11 photos

    Room overview

    Smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    BUSINESS KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS-KG

    Room amenities

    • Cable TV
    • Safe
    • Individually adjustable air conditioning
    • TV
    • Hairdryer
    • Direct dial telephone
    • Housekeeping
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE BASICSINGLE • BASICSGL.Z1-1

    Photos are not available for this room type.

    Businesshotel Lux

    SINGLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.Z1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY-1

    Photos are not available for this room type.

    Businesshotel Lux

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMY • 1 Bedroom • 17 m²DBL.EY
    DOUBLE ECONOMYPhoto unavailable9 photos

    Businesshotel Lux

    DOUBLE ECONOMY

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Room amenities

    • Individually adjustable air conditioning
    • Safe
    • Housekeeping
    • Direct dial telephone
    • Hairdryer
    • Desk
    • TV
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMYTWIN • ECONOMY • 1 Bedroom • 17 m²TWN.EY
    TWIN ECONOMYPhoto unavailable9 photos

    Businesshotel Lux

    TWIN ECONOMY

    Room photos

    9 photos

    Room overview

    Smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY

    Room amenities

    • Cable TV
    • Desk
    • Safe
    • Individually adjustable air conditioning
    • TV
    • Direct dial telephone
    • Hairdryer
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH BALCONYDOUBLE • WITH BALCONYDBL.BL-1

    Photos are not available for this room type.

    Businesshotel Lux

    DOUBLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BUSINESSTWIN • BUSINESS • 1 Bedroom • 21 m²TWN.BS
    TWIN BUSINESSPhoto unavailable11 photos

    Businesshotel Lux

    TWIN BUSINESS

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BS

    Room amenities

    • Housekeeping
    • Cable TV
    • Desk
    • Safe
    • Individually adjustable air conditioning
    • TV
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Businesshotel Lux

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Businesshotel Lux

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMYTWIN • ECONOMYTWN.EY-1

    Photos are not available for this room type.

    Businesshotel Lux

    TWIN ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Businesshotel Lux

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM BUNK BEDFAMILY ROOM • BUNK BEDFAM.BK-1

    Photos are not available for this room type.

    Businesshotel Lux

    FAMILY ROOM BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.BK-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESSDOUBLE • BUSINESSDBL.BS

    Photos are not available for this room type.

    Businesshotel Lux

    DOUBLE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH BALCONYDOUBLE • WITH BALCONY • 1 Bedroom • 31 m²DBL.BL
    DOUBLE WITH BALCONYPhoto unavailable11 photos

    Businesshotel Lux

    DOUBLE WITH BALCONY

    Room photos

    11 photos

    Room overview

    Smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL

    Room amenities

    • TV
    • Hairdryer
    • Direct dial telephone
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Desk
    • Cable TV
    • Housekeeping

    Facilities with extra charge

    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH BALCONYRoom • WITH BALCONYROO.BL

    Photos are not available for this room type.

    Businesshotel Lux

    Room WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BUSINESSRoom • BUSINESSROO.BS

    Photos are not available for this room type.

    Businesshotel Lux

    Room BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BASICRoom • BASICROO.Z1

    Photos are not available for this room type.

    Businesshotel Lux

    Room BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 14 m²SGL.ST
    SINGLE STANDARDPhoto unavailable8 photos

    Businesshotel Lux

    SINGLE STANDARD

    Room photos

    8 photos

    Room overview

    Smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Safe
    • Desk
    • Cable TV
    • Housekeeping
    • Hairdryer
    • Direct dial telephone
    • TV
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BUSINESSTWIN • BUSINESSTWN.BS-1

    Photos are not available for this room type.

    Businesshotel Lux

    TWIN BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Businesshotel Lux

8.6
Excellent
484 Reviews
Cleanliness
9.0 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.6 /10
Location
7.6 /10
Neighborhood
7.4 /10
Value
9.0 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
18 Jul 2026
Albina
It was a pleasure staying at Hotel Lux ... very conveniently located with a Coop closeby...bus station closeby to take bus 2 to Luzern station...room had air conditioner which was blissful in this hot July weather... and the Staff were amazing... really helpful...especially Mikhaila and Regina to mention and off course great breakfast that was included...I highly would recommend this hotel to everyone traveling this way
2/10
Poor
23 Jun 2026
Ovsanna
I was very disappointed with my stay at this hotel. The customer service was among the worst I have experienced. Several staff members were rude, dismissive, and unwilling to listen to guest concerns. Whenever I tried to explain an issue, I felt that I was immediately dismissed and even accused of being dishonest rather than being treated with respect and professionalism.

What was most frustrating were the numerous unexpected charges. Guests should be aware that calling reception by dialing “0” incurs an additional fee, which was not clearly communicated. The shower design lacks a proper door, causing water to easily escape onto the bathroom floor. Despite this appearing to be a design issue, guests may be held responsible for water-related damage or plumbing concerns.

Instead of working collaboratively to resolve issues, staff were confrontational and made me feel uncomfortable throughout the process. Being treated as though I was lying when raising legitimate concerns was unacceptable. And they would continue to call me a liar.

Between the poor customer service, hidden fees, lack of transparency, and the way guest concerns were handled, this was an extremely frustrating experience. I would not stay here again and cannot recommend this hotel to others.
Self
10/10
Exceptional
30 May 2026
ROLANDO
The staff at the reception, kitchen and cleaning are amazing people. They did their jobs excellently each day and always ready to serve!
The hotel itself is conveniently located, closed to bus stop and 10-15 minutes to Luzern station and nearby tourist spots, restaurants. Transportation like boats, buses, trains, etc that will bring you to your chosen destinations.
Cheaper food markets are there too and is scattered everywhere.
Overall, we had a wonderful time spent plus a beautiful weather during our stay from May 25-29.
Partner
8/10
Excellent
10 May 2026
Patrick
Shower was good. Breakfast was good. Staff were friendly.
Family
10/10
Exceptional
09 May 2026
Mark David
All was great
10/10
Exceptional
27 Mar 2026
chahatt
Great stay
10/10
Exceptional
13 Sep 2025
karen
Very nice breakfast, staff super helpful, room a bit small but slept well
8/10
Excellent
20 Aug 2025
Annum
Nice hotel. Would recommend. Bus stop emmenbrucke sprengi. One bus line 61 was right across the street and line 2 was down the street. A Coop and an ATM were just down the road. Breakfast was free. AC was included and controls were in the room which is rare in Europe...Only negative were towels were scratchy. Fyi if you're an American, the blue liquid is both body wash and shampoo.
Leisure Self
10/10
Exceptional
03 Aug 2025
Matthew

Value for money

I had a nice stay here. Being on a budget, I was OK that the hotel is about 15 mins easy bus trip from the city. The staff are very friendly and helpful, and the breakfast was fantastic. Considering the price compared to the downtown hotels, I found it fantastic value for money.
Self
10/10
Exceptional
16 Jun 2025
Michael
Great time, but short stay. Staff were incredibly pleasant and very helpful.
Leisure Family
10/10
Exceptional
30 Apr 2025
Alexandra
Perfect. We loved our stay.
Friends_and_family Friends
10/10
Exceptional
26 Aug 2024
kevin
Staff great, air con in rooms, quiet, enjoyed are stay
Leisure
6/10
Pleasant
08 Jul 2024
Nathalie

Hôtel moyen

Hôtel correct. Les lits sont petits et les oreillers peu confortables. Il y a un odeur d’humidité dans la chambre. Il n’y a pas de loquets de sécurité pour barrer la chambre, c’est inquiétant surtout que l’insonorisation est faible.
Friends_and_family Family
10/10
Exceptional
07 Jun 2024
Daniel
Good base for our Lucerne visit. Facility was nice and the front desk staff very helpful. Good breakfast to start each day.
Leisure Partner
6/10
Pleasant
08 May 2024
Gabriela
Not a very nice looking area but close to public transportation.
Leisure Partner
8/10
Excellent
28 Apr 2024
Alexander
It must have some shady guests before ... there were signs to tell guests not to cook in the room, sign to tell guests about CHF 100 fine for letting the water leaked from under the shower door. BTW, the shower door is leaking if one uses its rain curtain shower head on top. The only way to avoid the water spilling on the door and leaking out of its bottom gap is to use the hand held. So it is an architectural design fault that the management tried to pin on the guests if they, God Forbid, uses the rain curtain shower head and leave a pool of water out of the door that he or she closed properly. Come on - it's rude.
Partner
8/10
Excellent
13 Oct 2023
CHEE KONG
Conveniently located with a supermarket nearby and a bus stop to city center.
Leisure Partner
10/10
Exceptional
22 May 2023
Jorge
very comfortable, Breakfast was included
Leisure Family
10/10
Exceptional
17 May 2023
Joanne
We were given a free pass for the bus. The bus stop was very close to the hotel and we went to Lucerne for the day. We didn’t have to worry about finding parking in Lucerne. Very convenient.
Leisure Partner
8/10
Excellent
08 Oct 2022
Idan
Clean rooms.
Good breakfest.
Relativly new rooms.
Leisure Friends
10/10
Exceptional
03 Jul 2022
Roxane
Nice staff. Great breakfast!
8/10
Excellent
29 Jun 2022
Kevork
Overall nice place to spend the night
Business_and_leisure Partner
8/10
Excellent
31 May 2022
Verified traveler

It was good. Could be better

Pros: Great location, amazing staff, good views from balcony, comfortable bed, very clean

Cons: room is small for the price, no elevator/lift to 4th floor
Friends_and_family Family
10/10
Exceptional
31 May 2022
Adrian
A great find. Clean, very convenient to reach with the free bus pass and bus route into Lucerne almost door to door. We had a big, clean room, delicious fresh breakfast every day and staff always had a smile for us. We'll be back!
Leisure Family_with_children
8/10
Excellent
17 Apr 2022
Lorraine

overnight stop

We were travelling to Italy and had overnight stay the rooms are small but very clean we left very early and motorway only a couple minutes so ideal. We would stay here again if we ever do this route again.
Partner
10/10
Exceptional
23 Jul 2021
Lara

Large family room and great breakfast

Great stay, large family room, very clean, friendly reception and excellent breakfast. Will go back again.
Friends_and_family Family
10/10
Exceptional
08 Sep 2019
Vic
Large room
Large beds
Larger bunk bed
Huge balcony
Good a/c
Good breakfast/ service
Good parking
Convenient to transit
Tourist card is bonus
Informative friendly receptionist
Speedy change of batteries for safe
Good housekeeping
Close to grocery store

Unfortunate hotel restaurant not open
Leisure Family
8/10
Excellent
02 Sep 2019
Maggie

Quick Trip

Front desk was very nice. The price of the room seemed a little high for the value and location. A/C was great, but had a mildow smell. If you're looking for a one-night stay, this hotel is fine. If wanting to stay here for multiple days, I would not recommend. There is not much going on around this area, and not super close to the city.
Partner
8/10
Excellent
28 Aug 2019
Verified traveler
Not the best area and the restaurants were at least 15 to20 minute walk away.
Leisure Family
10/10
Exceptional
17 Aug 2019
Verified traveler
Close to Lucerne. Good breakfast, comfortable stay. Free limited parking.
Leisure Partner
8/10
Excellent
13 Aug 2019
Verified traveler
The hotel is located about 20 minutes by bus from downtown Lucerne. The free bus provided was great. About 1/2 block from the hotel is a bus stop for bus #2. The bus runs to the Bahnhof which is the city center. The return trip is just as simple. Board bus #2 at the Bahnhof and the hotel stop is the last stop. There was adequate free parking.
The staff was friendly.
The breakfast was ok but not great. It was cold meat, cheese, bread, and cereal.
Partner
10/10
Exceptional
25 Jul 2019
Stoyanka
Comfort bed,good brekfast, easy location with buss
Perfekt 👍👍
Family
10/10
Exceptional
23 Jul 2019
Aurelian
A very good hotel. Clean and rather comfy.
Partner
4/10
Poor
04 Jul 2019
Verified traveler
Poor hotel reception closed at 10:00 you need to open the front door with your key. Room small and simple. Breakfast so so. I don't recommend to anyone.
Leisure Partner
8/10
Excellent
27 Jun 2019
Hemant

Nice hotel

It’s good but little far from main city Lucerne. But hotel is near to bus stop. Hotel is Super clean but rooms are small . I like the bathroom they r very clean and big
Partner
10/10
Exceptional
29 May 2019
David
Very nice hotel with very friendly and helpful check-in staff (sorry don't recall her name). Complimentary travel voucher provided which is of great assistance as the hotel is around 20 minutes from city centre. Very clean, large room and bathroom.
Only negative was no tea/coffee making in room and basic breakfast
Leisure Partner
8/10
Excellent
06 Feb 2019
Rebekkah G.

Exceeded expectations

This place exceeded my expectations. It was much nicer than a few of the reviews I had read. The location was amazing (because we had a rental car), the free breakfast was more than we had expected, and it was quieter and cleaner than expected. Also has a Coop right next door, which was super convenient! The room was sort of small, that is my only complaint.
8/10
Excellent
07 Sep 2018
Verified traveler

Two days in Lucerne

Excellent access to bus routes into the city. The free bus service provided by the hotel was a bonus. Close to bank, post shop, groceries and some local restaurants. Room was modern, clean with ample storage. After travelling, it was unfortunate there were no tea/coffee making facilities in our room or able to access.
10/10
Exceptional
12 Aug 2018
Stephen

Lucerne stay

Great hotel just out of Lucerne - free bus to Lucerne runs regularly. Perfect for our 3 night stay. Staff very helpful and friendly, great breakfast.
Partner
10/10
Exceptional
28 Jul 2018
Glenn

Nice Clean Hotel

Very nice clean hotel and close to the city of Lucerne. I would stay there again.
Partner
10/10
Exceptional
06 Jul 2018
Terry

Week in Lucerne

It was all good. Clean room. Excellent breakfast buffet. Close to bus service. Wonderful restaurant next door.
8/10
Excellent
12 May 2018
Jabs
Good hotel for stopoveron drive to Italy. Bathroom was really clean as was bed. Bed was comfortable and breakfast was ok.
8/10
Excellent
24 Aug 2017
Subir

Nice hotel with easy access to public transport

Nice hotel. Very helpful staff especially Michaela and Regina. Easy access to public transport. Good breakfast.
8/10
Excellent
23 May 2017
Laura
The breakfast was amazing - lots of fresh and healthy options!
The staff were wonderful too!
Partner
8/10
Excellent
10 Oct 2016
Luke

Clean and tidy.

Tidy rooms, good breakfast. Easy access to public transport to Lucerne.
Partner
8/10
Excellent
04 Oct 2016
LN

Good for what I needed!

It was nice. The location was perfect for me as the public transportation was easily available. The place was kept clean.
2/10
Poor
23 Sep 2016
silence

Please think twice when you make a booking

The staff claim me make room carpet wet and charge me chf200 for panelty! What a ridiculous amount to charge it ?! The carpet actually not that serious, just get wet and im not sure whether am i to make it! I feel like the hotel is like a robbery to charge guest to grab money! Please stop live there , its an aweful experience for me in swiss! Its a sad memory for me during the trip ! Please all guest wont get my experience as well ,and dont book it
8/10
Excellent
19 Sep 2016
Carol & Andrew

Comfortable, clean hotel with good breakfast.

We stayed only one night and checked in at 9:30 pm very efficiently.

The room was clean and comfortable and big enough for an overnight stay and the bathroom was clean and functional.

The breakfast was typical and there was a good selection.
10/10
Exceptional
18 Sep 2016
Ueli
Staf looked well after, Room, Brekfast, and also Parking when it was bussi
Partner
2/10
Poor
16 Sep 2016
AJ

False allegations without making a double check.

Just terrible, they claimed that we have packed the hotel towels and wrote an email of robbery & police complaint. I m still wondering how anyone can rob the used disgusting towels. False allegations, still not resolved.
6/10
Pleasant
05 Sep 2016
Sravana

A bit pricey, but nice hotel

Good Hotel in Costly location, a bit pricey and micro managing staff
Family
10/10
Exceptional
05 Sep 2016
Sravana

Best Price in the neighborhood

Best Price in the neighborhood
Family
8/10
Excellent
03 Sep 2016
Don

Nice hotel with poor elevator design

The hotel definitely was a good value. The elevator for the floor we were staying in stopped one full flight short. As there was no help for luggage we had to carry our bags up and down the stairs. As we have some physical issues this was a definite hardship. In the information about the hotel \"elevator\" was listed but sadly it was misleading.
8/10
Excellent
21 Aug 2016
Daniel

Great value as well of food

This Hotel-Restaurant is a family run business who are great hosts and cook magnificently. The service was excellent and the food was great. We had dinner and breakfast at their restaurant and the dinner meals were in fact the best one we've had in the last two weeks in Europe. Great value for the price and worth the detour in this beautiful mountain area. We'll be back
Partner
8/10
Excellent
10 Aug 2016
Prasho

Nice,Pleasant and Quiet Place to stay!!

A very good hotel with all the basic amenities included in the price. No hidden charges to come as a surprise. Staff was very friendly and helpful. The rooms are clean and tidy although maybe a bit small. The bathrooms are satisfactory although the floor does get flooded around the shower area if you are not careful. A bathroom mat would be helpful but is not provided. The breakfast provided in the morning was more than adequate. There is a coop next door where groceries and various other stuff can be obtained for reasonable prices. All in all a very good value for money 3 star hotel compared to the other hotels in the same category.
8/10
Excellent
06 Aug 2016
basicfoodie

Nice hotel in quiet, remote area

The hotel is about 15 minutes away by bus from the central train station, but the bus stop is only a block and a half away. It was quiet, modern, and comfortable. The only problem is it can get warm in the room. There is a Coop market on the next block.
10/10
Exceptional
05 Aug 2016
Verified traveler

Excellent hotel

convenient to downtown Lucerne, good breakfast, good AC, clean rooms, decent breakfast, friendly staff
8/10
Excellent
05 Aug 2016
Verified traveler
too far from s bahn
Partner
8/10
Excellent
23 Jul 2016
canada
Staff was very helpful. Hotel was nice and clean. Location was good, close to Lucerne. Breakfast was excellent and staff there were excellent as well. I would stay again.
10/10
Exceptional
15 Jul 2016
Charles

Brand new hotel with outstanding service

Thoroughly enjoyed my stay. The staff endeavors (and succeeds)in meeting the needs of their guests. In addition, their professionalism yet family environment was truly what set them apart from other hotels. The owners are directly involved with the day to day operations / customer service; truly very nice. I highly recommend this hotel!
10/10
Exceptional
02 Jul 2016
Verified traveler
room is very clean and confortable with good facilities. breakfast is very good with all kinds of food. the location is a bit far from city center, but there is a bus stop just right by the hotel. overall is a good hotel.
8/10
Excellent
29 May 2016
Ceci

Nice hotel for a short stay.

Clean and affordable hotel in a small town near Lucern. It takes 10 minutes to drive to the city center. Very convenient. The staff are nice.
8/10
Excellent
05 May 2016
Verified traveler

Aversge

It was nice but the fact that i had to pay extra for my girlfriend coming to sleep a night was absolutely rifdiculous...
Family
8/10
Excellent
02 Nov 2015
Rashid
Good healthy breakfast, clean room
Family
10/10
Exceptional
06 Oct 2015
SUK YAN

Good

Excellent hotel with free parking, free wifi & free breakfast! However, it was just next to a construction site & there was extremely loud noises early in the morning!
Partner
10/10
Exceptional
22 Sep 2015
Arif

Nice hotel with free parking

Nice hotel though a bit far from the city.
We rented a car so it was no big problem. The hotel has a parking lot in front of it and parking is free.
The room is nice and clean.
The breakfast is continental only.
Adjacent to the hotel there is Coop minimarket.
There is a restaurant connected to the hotel and there is small children playground.
Family
8/10
Excellent
17 Sep 2015
Donald

Business Lux hotel near Lucerne

Good location, close to bus line that goes to Lucerne, free parking and good breakfast buffet included. Lighting in room is poor - need to go to the bathroom to read at night. Shower stall is poor design - usually flood bathroom floor. Friendly, helpful staff.
Partner
10/10
Exceptional
17 Sep 2015
kingdomtroy

Great Hotel

Great stay with great breakfast. Reasonable price. Highly recommend this hotel.
Family
8/10
Excellent
09 Sep 2015
Jason

Really nice. Would stay again.

Arrived around 8pm by car to this quiet little hotel and greeted by a friendly staff. Quick check in and the room was clean and comfortable. Shower was nice and the bed was satisfactory. In the morning they served continental breakfast with the usual cold cuts and cheese selection. I would say that it does not try to be something else at all but ticks all the boxes for being a good business hotel. Would love to stay again.
8/10
Excellent
07 Sep 2015
Verified traveler
Good location, but outside traffic could be heard. Bed and pillow comfortable. Bathroom is large clean and modern. Great shower!
10/10
Exceptional
06 Sep 2015
Sayali Shekhar
Its a very nice hotel with the bus stop just 5 minutes away and you can take a quick 15 minutes trip to the centre of luzern.The hotel staff are extremely friendly and helpful and they are also advise you with activities to do. They also sold tickets to the buses and other activities which helped a lot. The room was very well kept. Just a small critic maybe to add some hot food to the breakfast. But overall I would reccomend this hotel for everyone to stay. Im definetely going back:-)
Family
8/10
Excellent
31 Aug 2015
Verified traveler
Good clean practical hotel. The shower stall is very nicely appointed.
6/10
Pleasant
22 Aug 2015
Verified traveler
Hotel is run by family, they have an attitude when you ask them I didn't like it. Not a handicap or stroller friendly
Family
10/10
Exceptional
05 Aug 2015
Anita

Definitely staying here again

We were greeted but the most helpful and friendly staff and room so better than we expected. I was spacious, clean and modern. The bathroom and shower were amazing too. The restaurant down stairs had great food and we were only a short taxi from the centre of town.
Family
10/10
Exceptional
01 Aug 2015
Eli

Solo Trip to Luzern

Abt 01 min to downtown Lizern. Tiny bit comfortable bed. Amazing shower, Hotel staff. I will recommend lux for anyone on a budget
6/10
Pleasant
27 Jul 2015
Ling Yan

A value-for-money option vs hotels in Lucerne

My room, which is a Junior Suite, is spacious and clean. However, both the drainage and glass door for the shower stall in the Business Room my parents were staying did not work well so water leaked out like flooding.
Family
10/10
Exceptional
26 Jul 2015
Nicholas

Superb breakfast, free parking, easy bus to city.

Everything was good with the exception of the air conditioner / fan unit. It just wasn't working and we didn't figure that out until midnight. The hotel staff did what they could to try to fix the problem, and it just wasn't something we could fix so late. I appreciated their effort. Breakfast was really amazing, and the room had a great view. Highly recommended, especially if you need parking. Bus comes frequently and is direct, takes only 10 minutes or so.
Family
10/10
Exceptional
26 Jul 2015
Himanshu

Good location and comfortable

Bit out of luzern. However very well connected with bus. Some 200 m from bus station. Bus leaves every 8 min for luzern main station. Staff was very helpful and room were comfortable.also coop super market is very close.
Family
8/10
Excellent
23 Jul 2015
Wan Lok Stephanus

Nice stay

Hotel's room was new, clean and spacious.
Big bathroom.
Nice staff. The host gave us a coupon to redeem a pretty cap as a souvenir in Titlis.
Partner
6/10
Pleasant
21 Jul 2015
Verified traveler

Budget friendly but average hotel

Stayed here during our trip to Geneva for 2 nights. Close to airport but doesn't have their own shuttle. Room was small but practical. Walking distance to the bus station and across from Globus/ Migros mall. 20 minute bus ride to City Center where most action is and where one must ideally stay (Molard station).

Poorest internet connection and spotty wifi, small bathroom and barely any air conditioning in the rooms. It seemed pretty hot and even with lowest setting for air conditioning, it felt pretty uncomfortable. We personally won't be staying here again in future but its a budget friendly option for sure.
Family
8/10
Excellent
18 Jul 2015
sepideh sadat

Very Nice Staff

I would like to deeply appreciate Hotels.com for recommending this hotel, the most important issue at this hotel is the hotel staff who friendly coordinate a pleasant stay. The recommendations by staff to visit different places in Luzern helped us to effectively manage our stay at Luzern. The hotel is located far from the city center and this might be a disadvantage but overlay there are many other advantages. Compared to other hotels I have booked via hotels.com I rate this hotel a high rank because of the staff and cleanliness. Since we stayed there for four nights, we experienced the same breakfast with no diverse options. In general we deeply recommend this hotel in Luzern.
Family
8/10
Excellent
15 Jul 2015
Verified traveler
Nice hotel. Room was a bit 'tricky' with a couple of inclined corners. Mind your head!
Family
8/10
Excellent
11 Jul 2015
Cheryl

A bit outside of town but easy transport available

The staff was incredible and helpful. The breakfast was somewhat of a typical continental type breakfast but nice as it was included in our room rate. The location is about 15 minutes from the main tourist area by bus, but there are very frequent buses and the stop was just a few minutes from the hotel. Very easy to get to and around. The hotel restaurant was very nice and offered some great pizza at reasonable prices. We would stay here again without question.
Family
6/10
Pleasant
06 Jul 2015
juhi

Location is good close to bus station

While the room and location was nice, the owner couple/ Manager were rude. Room had air-conditioning but its location was at the farthest point from the bed making it ineffectiv..

We booked via expedia for 2 adults and 1 child and rate was fixed but while checkout the owner insisted that I pay 10 chf per night extra which wasnt tge agreement so please be careful. They swiped our card also in wrong currency thus I had to pay extra transaction charges. So please specify everything at checkout.

as regards rudeness or impersonal approach to the guest, lesser said is better.. on request to give us 1 croissant on the go as my daughter did not have breakfast in morning and we wr in rush, I was asked to pay 10 chf for the same. another day, we reached just 5 mins short of breakfast closing time, it was made sure by the owner that spread is picked up as soon as possible so that we dont get anything.

In India, this sort of service when I was being charged so much is unheard of.
8/10
Excellent
06 Jul 2015
Manjush
A good overall experience apart from the location which is quite far from the city center.
8/10
Excellent
04 Jul 2015
Mohammad

Visit swiss and relax there

We realy enjoy
Family
8/10
Excellent
01 Jul 2015
Verified traveler

Absolutely fine

Modern, clean hotel, with good staff. Easy parking next to hotel but some traffic noise if windows open - it was very hot weather. A short drive into Luzerne. Would stay there again, but worth remembering Swiss restaurants close early, very early on Sunday's!!
8/10
Excellent
30 Jun 2015
Verified traveler

Comfortable hotel at a decent price

Comfortable room and very good breakfast
Partner
8/10
Excellent
18 Jun 2015
Cameron

Great hotel but poor location

Clean, modern hotel. Quite far away from the centre of Lucerne but easy access (~20 mins) via transit. A bit soulless if I'm being honest.
Family
10/10
Exceptional
12 Jun 2015
Chong

Very nice hotel (looks like it is a family-owned)

12 minutes away from the train station (by bus). There are supermarket, postal office, and pizzeria nearby. The breakfast is not a luxury style but very tasty. If you do not expect a luxury hotel, it is no doubt a good choice.
8/10
Excellent
23 Apr 2015
Kelly

Nice hotel, close to bus stop

Good clean hotel at a good price for Lucerne. Close to bus stop or easy access to parking garages in city.
4/10
Poor
20 Apr 2015
Verified traveler

Over Charging

My order by mistake was for one person.
Once we checked in we realized the mistake.
I was told that it is OK but I will need to pay extra 15 SF per day for the extra person
-I agreed
At check out I was charged 25 SF per day

I was given some strange argument about extra water and soup

I am very unhappy with this over charging !!
10/10
Exceptional
18 Jul 2026
Adrian
Sauberes Zimmer und Bad.
Gutes Frühstück
Self
10/10
Exceptional
14 Jul 2026
Henri
Das Personal war sehr freundlich und hilfsbereit. Das Zimmer war sauber und ruhig. Sehr gutes Frühstück mit guter Auswahl. Das Hotel verfügt über genügend Parkplätze. Im Hotel wird ein Gutschein fúr den öffentlichen Verkehr abgegeben, in ca. 20 Minuten ist man im Zentrum von Luzern, am Bahnhof. Wir kommen gerne wieder.
Partner
8/10
Excellent
05 Jul 2026
Jordan
Muito bom! Apenas sentimos falta do frigobar e o ar podia gelar mais. Localização, limpeza e serviços estavam ótimos.
Partner
8/10
Excellent
24 Jun 2026
Yacine
L’hôtel est bien desservi, à seulement 20min en bus depuis la gare de Lucerne.
J’ai eu une chambre au 1er étage avec vue sur parking. C’était très calme. En temps de canicule, j’ai apprécié que la chambre soit climatisée, malgré l’absence de mini frigo. Le personnel est aimable et le petit déjeuner était correct. Je recommande.
Friends_and_family Friends
6/10
Pleasant
20 Jun 2026
Dimitrios
Very basic bed & breakfast hotel. They offer free parking outside, in front of the property.
The stuff are friendly. The room was tight and very basic. It did not have a small fridge or air-conditioning. Happened to be there on a very hot day and it was quite hot in the room, despite a small portable fan type of cooling device on the floor, which was quite loud, but I had to use it to keep the room temperature to a bareable level.
The breakfast was decent and included some eggs, cheese, coffee, tea, bread/cakes.
Business
10/10
Exceptional
16 Jun 2026
SZU HAN
Good
8/10
Excellent
07 Jun 2026
Marine
Chambre propre et confortable par contre la chambre étant au dernier étage le plafond est assez bas.
10/10
Exceptional
05 Jun 2026
Kuan Hui
房間很大又乾淨 是這次的瑞士之旅住過唯一一間有冷氣的飯店 距離琉森市區要15分鐘 但這裡很值得 員工服物良好
Friends_and_family Friends

Location & surroundings

Businesshotel Lux
Neuenkirchstrasse 3, Emmen, Switzerland

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