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Victor's Residenz Berlin

Berlin · Germany

Am Friedrichshain, 17View location

8.8/10Excellent1,000 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort8.6/108.6
Condition8.6/108.6
Location9.4/109.4
Neighborhood8.8/108.8
Amenities8.2/108.2
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Victor's Residenz Berlin

The 133 welcoming units offer a perfect place to relax at the end of the day. Victor's Residenz Berlin offers Wi-Fi internet connection in communal areas. This hotel offers 24-hour reception for guests' convenience. Corporate travellers may avail for business facilities and services.

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With a stay at Victor’s Residenz-Hotel Berlin Mitte, you'll be centrally located in Berlin, within a 5-minute drive of Alexanderplatz and Museum Island. This hotel is 2.8 mi (4.5 km) from Brandenburg Gate and 3 mi (4.8 km) from Potsdamer Platz. Stay in one of 133 guestrooms featuring LCD televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free international calls. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Planning an event in Berlin? This hotel has 7244 square feet (673 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Beach services
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Professional property host/manager Free onsite COVID-19 testing (Antigen/Rapid) is available Property does not require health documentation at check-in GreenSign Hotel Pets allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • An effective city/local tax rate of 8.025 percent will be charged

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately EUR 22 for adults and EUR 22 for children
    • Covered self parking fee: EUR 23 per day
    • Pet fee: EUR 25 per pet, per night
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

Prenzlauer Berg Museum 1 km / 0.6 mi
Torstrasse 1 km / 0.6 mi
Karl-Marx-Allee 1.3 km / 0.8 mi
Alexanderplatz 1.4 km / 0.9 mi
Kollwitzplatz 1.5 km / 0.9 mi
Velodrom 1.8 km / 1.1 mi
Berlin TV Tower 1.9 km / 1.2 mi
Red Town Hall 2 km / 1.2 mi
Marienkirche 2.1 km / 1.3 mi
Hackescher Markt 2.2 km / 1.3 mi
Nikolaikirche 2.2 km / 1.3 mi
Hackesche Höfe 2.2 km / 1.4 mi
Oranienburger Strasse 2.3 km / 1.4 mi
DDR Museum 2.4 km / 1.5 mi
Museum Island 2.5 km / 1.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Bicycle hire service
  • Multilingual staff
  • Bellboy service
  • Lift access
  • Shop
  • Garden
  • Terrace
Show 12 more facilities & services
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant: 2
  • Conference room
  • Meeting room: 9
  • Business centre
  • TV lounge
  • GreenSign Hotel
  • Picnic
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM TWO QUEEN BEDSFAMILY ROOM • TWO QUEEN BEDSFAM.2Q

    Photos are not available for this room type.

    Victor's Residenz Berlin

    FAMILY ROOM TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Victor's Residenz Berlin

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Victor's Residenz Berlin

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE COMFORTJUNIOR SUITE • COMFORTJSU.OM

    Photos are not available for this room type.

    Victor's Residenz Berlin

    JUNIOR SUITE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Victor's Residenz Berlin

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin COMFORTDouble or Twin • COMFORTDBT.OM

    Photos are not available for this room type.

    Victor's Residenz Berlin

    Double or Twin COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Victor's Residenz Berlin

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Victor's Residenz Berlin

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Victor's Residenz Berlin

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Victor's Residenz Berlin

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Victor's Residenz Berlin

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Victor's Residenz Berlin

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2-1

    Photos are not available for this room type.

    Victor's Residenz Berlin

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Victor's Residenz Berlin

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Victor's Residenz Berlin

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Victor's Residenz Berlin

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE DELUXEJUNIOR SUITE • DELUXEJSU.DX

    Photos are not available for this room type.

    Victor's Residenz Berlin

    JUNIOR SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM QUEEN SIZE BEDFAMILY ROOM • QUEEN SIZE BEDFAM.QN

    Photos are not available for this room type.

    Victor's Residenz Berlin

    FAMILY ROOM QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Victor's Residenz Berlin

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE COMFORTSINGLE • COMFORTSGL.OM

    Photos are not available for this room type.

    Victor's Residenz Berlin

    SINGLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Victor's Residenz Berlin

8.8
Excellent
1,000 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
9.4 /10
Neighborhood
8.8 /10
Amenities
8.2 /10
100 reviews shown
6/10
Pleasant
16 Apr 2026
Sean
The hotel is generally adequate, but not special. It’s rated as four stars but no gym, no kettle/coffee in the room, no major amenities to speak of. The room was spacious and comfortable. Breakfast was good. Overall, it’s fine.
Business
10/10
Exceptional
13 Feb 2026
David
I try to stay at this hotel whenever I am in Berlin. The rooms are great, very spacious, the staff efficient and helpful. The restaurant has a varied menu but is shut on Sundays.
Business_and_leisure Self
10/10
Exceptional
20 Sep 2025
Mark
Friendly and helpful staff. Clean and well maintained.
Self
10/10
Exceptional
14 Aug 2025
Jeri Anne
Beautiful hotel in Berlin.
Leisure Family
10/10
Exceptional
03 Aug 2025
Marta
The location of the hotel is amazing - three stops away from Alexanderplatz, very close to one of Berlin’s nicest parks (Volkspark Friedrichshain), in a quiet area but super central. Staff were friendly and rooms were quiet and clean
Leisure Friends
10/10
Exceptional
23 Apr 2025
Kelly
Great hotel for quiet, peaceful sleeping. Will stay again and highly recommend it. Only one criticism, wish they would close the door next to the outside smoking bench so the 5 floor-high lobby doesn’t fill with cigarette smoke.
Business_and_leisure Family
10/10
Exceptional
26 Feb 2025
Dave
I really like this hotel and have stayed here several times. It has a great location with good sized rooms.
Business_and_leisure Self
8/10
Excellent
15 Oct 2024
james
The property is in a cool neighborhood with plenty to see and do nearby. Without having to go into downtown. They are very strick with check in times. Good staff!
Leisure Self
10/10
Exceptional
02 Oct 2024
Stephanie
Nice and clean property. Area is safe and transportation options readily available. This hotel is a good option!
Leisure Partner
6/10
Pleasant
21 Sep 2024
Blanca
This is a very outdated hotel. The room was big but smelled old. Area far from the city centre. Manual key had to leave it at the reception every day. Noisy street.
Leisure Family
4/10
Poor
14 Sep 2024
Andrew
Bar and restaurant closed.
No a/c
No ice
No fridge
No kettle
Broken fan

Lovely place, but i expected more given the four star rating
Leisure Family
10/10
Exceptional
14 Jul 2024
Alexandra
I have stayed here twice for vacation travel. Very nice hotel with large, clean rooms and comfortable furnishings. The complimentary breakfast was great and the location cannot be beat. The park across the street is great for morning exercise and evening strolls, train accessible, and it's just minutes to the busy hub of Alexanderplatz for shopping, sightseeing, dining and transportation.
Leisure
10/10
Exceptional
13 Jul 2024
Leander

Priceless

Spectacular staff, residence and park nearby. Location, location, location everything from transportation to restaurant and city center with arts at your fingertips!!!
Self
8/10
Excellent
28 Jun 2024
Steve
It was a little distance away from Berlin's main attractions, but we were visiting family living there. We did not eat at the hotel, and the bar was closed on Sunday when we would have had a beer or cocktail, but we enjoyed several decent restaurants in the neighborhood. Shopping is also available with many small local shops, but of course, these are all closed on Sundays.
10/10
Exceptional
29 May 2024
John
Very nice
Leisure
10/10
Exceptional
08 May 2024
James

Convenient value for money

Well located and comfortable hotel in a green and pleasant part of Prenzlauer Berg.
Friends_and_family Friends
4/10
Poor
06 Jan 2024
ROBERTO

Stay Away. Dont Bother

Where to start. Do not stay at this hotel. The pictures are very misperceptive. The lobby and common areas look so modern but once you enter the room; you realize that it needs immediate renovations. There are two separate old closets that take a lot of space in the room. In addition, the bed is split in half so basically twin beds attached to each other and are very uncomfortable. The room clean service was definitely not optimal nor did they achieved full cleaness. The worst part of it was at the bar area. The female bartender, whom had short blonde hair, was very rude to me and my girlfriend. She refused to give us ice when we asked for it when the night before the other bartender offered us. In addition, when we asked her to charge the room; she declined and said that there was no way she could do it. The night before, the other bartender gladly charged us our drinks to the room. She could of been nicer about the whole the situation and we would of not cared. Its her loss, for she was the only bartender we didn't tip. Room service was non-existent due to there \"short of staff\" status. overall very bad experience at this hotel.
Partner
10/10
Exceptional
11 Oct 2023
Rose
This hotel was in a convenient location near trams and not too far from the Berlin Hbf. We were able to walk to the hotel from the tram. It is across the street from this lovely, huge park with many trees and fountains. So quaint! Church bells ring on the hour adding to the atmosphere. The hotel was very clean, the front desk was open 24 hours a day, the breakfast had many selections, and our room was great! Nice double size bed, comfortable mattress and comforters. I would highly recommend this hotel!
Leisure Partner
8/10
Excellent
27 Sep 2023
PAUL

Not sure there is enough value for money

A little worn, but trying its best. Made the mistake of trying to visit Berlin during the Berlin Marathon weekend. For the rate I was paying, it did not meet up to my expectations. Nice folk at reception and no complaints about noise (felt like the only guest there). Still, I would have loved for a Bar that was open, a workout room and some of the other amenities I expect from a 4-star hotel.
Self
10/10
Exceptional
03 Sep 2023
stefan
Maybe some reupholstering would help.
Business_and_leisure Family
10/10
Exceptional
07 Jul 2023
Beatriz
I really liked the hotel and the service all staff provided.
The room was clean and welcoming.
Business Self
6/10
Pleasant
01 Jul 2023
Arek

Need to update the rooms

It was a bit disappointing because the pictures on their website are a bit deceiving. The bathroom was upgraded and clean but the rest of the room looked and felt very dusty and old. The sheets were clean however when we lifted the cushions on the couch, there were plastic wraps, crumbs and a bottle cap. There were 2 moths flying in the room as well. Their open buffet style breakfast was good. The staff was nice. And lastly, they have a very limited underground parking space that you may end up parking on the street.
Partner
10/10
Exceptional
19 Jan 2023
Greta
I love this place for many reasons - quiet, reliable, friendly, clean, spacious, good location, close to everything but also far enough to not be loud or touristy.
Business_and_leisure Self
8/10
Excellent
06 Dec 2022
Jane
This is a lovely hotel, it was our third trip. Unfortunately there are no longer facilities to make tea/coffee in your room, breakfast is expensive (we went to a cafe round the corner) & the bar rarely opened, which for a 4 star hotel is quite poor. It used to be so welcoming, relaxing with a beer after a day seeing the sights. The rooms are clean & comfortable though (ours had a great view of the Volkspark), staff are friendly & helpful & the chocolate santas left outside our room was a really lovely touch.
Leisure Partner
8/10
Excellent
29 Oct 2022
Myra
Stayed here a few times. We stayed 5 nights. For us the breakfast was boring. Same every day. Not as good as previous visits.
Leisure Partner
8/10
Excellent
15 Oct 2022
Hakki
good location and access to transportation. pleasant building and rooms. convenient parking
Leisure Self
10/10
Exceptional
26 Sep 2022
Claudia
Location, Park, quiet friendly safe, and really lovely
Business_and_leisure Self
6/10
Pleasant
22 Jul 2022
Cerrah
Most of the staff was not friendly. They often argued when we asked questions or made a request. We had to get a ticket every time we wanted to leave the hotel with our car. We also had to get inside more than three times because the parking garage said \"occupied\" even though we had reserved a parking spot for the duration of our stay. The cleaning personal was very friendly and thorough. The service staff at the desk and the bar was rude and not very helpful.
Leisure Family
10/10
Exceptional
21 Jun 2022
Greta
I love this place. The rooms are big and have a traditional, unique feel to them. It is posh without being expensive. The view of the park is beautiful, and the windows are soundproof if you need that. The location is my favorite thing - the Volkspark, multiple transit lines, the surrounding neighborhood.
Leisure Self
8/10
Excellent
03 May 2022
Philippa
The hotel is in a fantastic location, park opposite. Quiet location but not far to walk for food and shops.
If you want to check in at the allotted time of 3pm call and arrange this, we had to wait until 7pm which was the only bad thing I can say as we enjoyed our stay there once we got the room.
Leisure Family
10/10
Exceptional
26 Apr 2022
David
I took a suite, it was very spacious, i.e. it worked as a bedroom and a lounge.
Friends
4/10
Poor
14 Apr 2022
Pushpalanka
Cleanliness is very good at the property and the cleaning staff does a great job and friendly. Rooms are spacious and comfortable. Same goes to the restaurant. Great calm location opposite to a big park.
No amenties provided. When I asked for a coffee maker they mentioned it will be charged 5EUR/day where other hotels provides it for free. I asked to cancel my breakfast for the last 3 days of the stay, well ahead, but it was also not possible. I stayed their around 14 days. Service can be improved.
Business Self
10/10
Exceptional
04 Jan 2022
Leila
Very cleanly stay and the staff were very welcoming and accommodating! Would book again for a short stay in Berlin.
Leisure Friends
6/10
Pleasant
27 Nov 2021
Robin
Disappointed. Had high hopes based on website. Just never met my expectations
Business
4/10
Poor
25 Oct 2021
Jon
There was no refrigerator or coffee maker in the room. There was no door security system. The door used an old fashion key that had to be locked from the inside. It would have been impossible to open the door from the inside in case of an emergency.
Leisure Partner
6/10
Pleasant
20 Oct 2021
Gary

Recent stay

We have stayed here several times previously , we find the Hotel good in many respects apart from 2 simple items
1.no Tea or coffee making facilities in the room
2. No english speaking channels on the TV could not at least see BBC world news, which is free to subscribe too,Most annoying
Partner
10/10
Exceptional
04 Oct 2021
Jane

Fabulous hotel

The hotel was in a great location, very clean, and the bed was so comfortable. I had a great view of the park.
Self
10/10
Exceptional
30 Sep 2021
Florian
Prime location, spacious rooms (we even had a separate TV room and a balcony overlooking Friedrichshain), dog friendly (!!!!!), super staff and fair price.
Leisure Family
10/10
Exceptional
04 Sep 2021
Tanya

Lovely hotel.

Stayed in a Junior Suite for 2 nights. Very spacious with lovely balcony. Beds very comfortable.
The kitchen had nothing in at all but asked reception to provide a kettle and mugs which they happily did. Lovely location. Will definitely stay again when visiting family.
Friends_and_family Family
2/10
Poor
22 Jul 2021
Shia
Did not get the room i booked... No air conditioning and not clean
Self
10/10
Exceptional
12 Oct 2020
Tomislav
I especially liked that they could organize a regular breakfast buffet in corona times because people used masks and one-use gloves.
Partner
10/10
Exceptional
12 Apr 2020
Hoaddaddy
Located right next to Volkspark Friedrichshain, Victor's Residenz-Hotel Berlin is a luxurious, quiet, contemporary property. The staff is extraordinarily friendly and accommodating. We were traveling at the beginning of the COVID-19 outbreak and become stranded in Berlin. The hotel stayed open, extending our stay, and provided every regular service for us without complaint and managed to provide a very comforting and normal \"home\" experience for us during a difficult time. We cannot wait to return!
Business_and_leisure Family
10/10
Exceptional
24 Feb 2020
Verified traveler
Lovely welcoming staff, clean hotel, nice waiting areas, bedrooms very comfortable only negative pillows in bed very small
Leisure Family
10/10
Exceptional
16 Feb 2020
Liz
Victors Residenz Hotel provided all those touches that you used to get in a top quality hotel but which, sadly, are no longer provided. A sewing kit (which I needed), a nail file (which I used) and a shoe shine kit (which I will use). The breakfast buffet was probably the best I've ever had....
Leisure Partner
10/10
Exceptional
10 Jan 2020
Verified traveler
Staff is friendly but professional. Good selection of food in the breakfast buffet. Clean room.
Friends_and_family Family
4/10
Poor
02 Jan 2020
Verified traveler
One pillow one towel. No amenities. The key is bulky to walk around with. It’s metal and huge. Front desk not helpful
Leisure Self
10/10
Exceptional
29 Dec 2019
Danny

Loved it!

A nice hotel, we enjoyed our stay and the friendly staff. Clean, close to the center with a nice view to the park.
Thanks
Partner
10/10
Exceptional
27 Dec 2019
MICHAEL
friendly and courteous staff with a great breakfast buffet
Friends_and_family Family
6/10
Pleasant
13 Nov 2019
Verified traveler
The staff are lovely. Very helpful and friendly. The reception seating/lounge downstairs are nice and it provides a relaxed atmosphere.

The rooms I’m afraid do not match the downstairs. Tired and dated and in need of modernising. As are the bathrooms.

Very clean hotel.

We stayed for one night on business so I could live with it but would have overall been disappointed if staying on holiday.
10/10
Exceptional
02 Nov 2019
Verified traveler
It was a great location for me. Lots of places in walking distance
I wish there were more English options on the TV
Friends_and_family Family
8/10
Excellent
29 Oct 2019
Verified traveler
Great location, lovely breakfast. Clean, comfortable. Friendly staff, except for Sven who mumbled and got cross when I found it difficult to understand him. Everyone else very welcoming and did their best to ensure we had a great stay. Close enough to walk to Alexanderplatz but far enough away to be quiet and lovely park opposite. Would happily visit again.
Leisure Partner
10/10
Exceptional
25 Oct 2019
Verified traveler
Very friendly and helpful staff. Fantastic upgrade on arrival. Good breakfast. Quiet hotel. Very good location away from the centre of Berlin but easy walk or 200 bus to the main sites
Leisure Self
8/10
Excellent
14 Oct 2019
michael
Lovely reception area and bar. Room 224 was very well appointed though tired.
Staff were either extremely polite and friendly, though the male and female bar staff on Sunday 6 n Monday 7 October were completely unfriendly and slow even though I spoke in (very poor) German. Not good enough!
Leisure Partner
8/10
Excellent
06 Oct 2019
Verified traveler
positive = great location, spacious room.
negative = no tea/coffee making facility in room; no mini-bar or fridge; vending machine on 2nd floor but still no tea or coffee making option. This is something most international guests would welcome and should be very easy for management to fix.
Friends_and_family Partner
10/10
Exceptional
03 Oct 2019
Verified traveler
Plus: Friendliness and helpfulness of staff, size of room.
Minus: Free WIFI was unreliable and slow
Leisure Partner
6/10
Pleasant
24 Sep 2019
Greg
Victors Residenz Hotel is a modest hotel in a reasonably good location for visiting Berlin. Our first room was very noisy so we had to pay to upgrade to another away from the road. Also be sure to pre-register for breakfast or you will pay about $5 euro more and it is not worth the excess charge. Staff was friendly but did not seem to know much about the surrounding area. Internet wifi is also poor and did not work in our room.
Leisure Partner
6/10
Pleasant
18 Sep 2019
Oluwatoba

Friendly Staff Happy Guests

A few not so nice experiences with staff that won’t be expected in a 4-star hotel. All staff must be friendly and polite to guests no matter what. Without happy guests, a hotel won’t thrive.
Friends_and_family Family
8/10
Excellent
26 Aug 2019
Werner

A pleasant stay

The hotel is quite well located in the Prenzlauer Berg area - opposite the park. A good bus connection in front of te hotel. Room / bathroom is spacious but no air condition. A nice court yard for a coffee / breakfast. Unfortunately, it closes at 10 pm in the evening. eh staff was friendly and helpful.
Partner
10/10
Exceptional
24 Jul 2019
Bea
Clean
Friendly staff
Across from a beautiful park
Close to public transportation to take you to the airport or other big stations
Friends_and_family Family
10/10
Exceptional
17 Jul 2019
Verified traveler
Very clean and spacious , wide variety of breakfast.
Friends_and_family Family
10/10
Exceptional
11 Jul 2019
Verified traveler
Very nice rooms. Great value. Staff was very nice and helpful.
Leisure
10/10
Exceptional
30 Jun 2019
Verified traveler
Lovely hotel
room 3 away from us was sealed off and being fumigated a little weird and offputting
Receptionist really rude
Leisure Family
8/10
Excellent
21 Jun 2019
Verified traveler
Friendly welcome and departure (same Receptionist), the one in-between not quite so. Quite convenient for the centre of Berlin, opposite a great park. Really hot weather when we were there but no air-con in the bedroom, so we had to choose between melting overnight or having the window open and hearing the traffic from the busy road. No tea or coffee in the room. Hotel itself well presented, reasonable prices in the bar.
Leisure Partner
6/10
Pleasant
07 Jun 2019
Verified traveler
Excellent location. Across from lovely old park.

Can be
8/10
Excellent
13 May 2019
Daniel
Very good hotel. Room was very comfortable and big. Close to the center to take the hop on hop off bus. We should stay there again. No complains whatever.
Partner
10/10
Exceptional
19 Apr 2019
Verified traveler

To be recommended

The location was great for our needs. Close to the trams and Alexandra platz even on foot! Not a great atmosphere in the restaurant as not many dined there in the evening although the food was nice. The menu didn't change while we were there for 3 nights!
Partner
10/10
Exceptional
12 Mar 2019
Bob
Staff was excellent, room was very nice, breakfast buffet was great
8/10
Excellent
11 Mar 2019
NON
Good value but need updating. No blackout blinds so very bright early in the morning.
Valeria in the bar/restaurant was amazing!!!!!
Business Self
10/10
Exceptional
12 Feb 2019
Verified traveler
lovely hotel great surroundings , fantastic staff , clean rooms & bathrooms
Business_and_leisure Partner
8/10
Excellent
22 Jan 2019
Camilla

Friends trip

The room was huge (we could hardly see the TV from the bed) and with a view of the park. Good value. The bus and the tram were close by, as was Prenzlauer Berg by walking distance. But you had to walk about 10-15 minutes to get to the cafés/bars. We had breakfast at the hotel one day, and it was nice. The bakery on the corner also had nice food and coffee for a cheaper breakfast option. Staff were friendly. All in all a very good stay. 5-10 minutes closer to the Käthe Kollwitzplatz-area would have been even better, but you can't have it all.
Friends
8/10
Excellent
03 Jan 2019
Di
Was a great location with easy access to [public transport. Staff were lovely. Room was good, but we had a suite with a kitchen but there was no crockery or cutlery provided, not even tea and coffee making facilities which these days most hotels include as basic. Was a little strange.
10/10
Exceptional
20 Dec 2018
Verified traveler
Lovely hotel in a great location. Staff are very friendly and helpful
10/10
Exceptional
15 Dec 2018
Verified traveler
A comfortable and quiet hotel close to transit, but far enough away for noisier, busier streets.
10/10
Exceptional
03 Dec 2018
Verified traveler
Our second stay at this marvellous hotel. Friendly and helpful staff, good location, fantastic breakfast and a lovely relaxed bar area. The hotel has a very 'cosy' feel to it - and the festive decorations were lovely. We plan to make this a regular spot for our visits to Berlin.
8/10
Excellent
19 Nov 2018
Verified traveler
Our hotel stay was lovely! The staff were helpful and very friendly. The breakfast buffet was great too. The hotel is situated close to public transport links which was very convenient for us.
The only suggestion is to potentially have USB plugs installed.
Thank you for everything.
Partner
8/10
Excellent
17 Oct 2018
Mike
Good location. Good Breakfast. Clean, Comfortable. Nice staff.
Only issue was an occasional smell coming from the shower drain.
10/10
Exceptional
15 Oct 2018
Verified traveler
Location good, restaurant very good and parking available.
6/10
Pleasant
11 Oct 2018
Margo
Victor's Residenz-Hotel is in a good location and the size of the suite (which was a junior suite I think) was really large - the size of a small apartment, which was great! However, the decor is very sad and needs an update. The carpet and upholstery is stained and needs replacing. It just did not fill me with joy to stay there.
10/10
Exceptional
23 Sep 2018
Verified traveler

Good hotel

good hotel , friendly staff , clean rooms and bathroom facilities , will return there again
10/10
Exceptional
18 Sep 2018
Robert

Nice 4 star hotel

This was the fourth time I had stayed here and would recommend this hotel to anyone.
10/10
Exceptional
10 Sep 2018
simon
Excellent hotel lovely staff With would recommend them
8/10
Excellent
05 Sep 2018
Aidan

Business trip

This was my third visit so it is safe to say that I enjoy my time at this hotel. The staff are friendly, rooms are clean and the location is ideal. In addition the breakfast is amazing!
I believe that improvements could be made to increase internet speeds and that the rooms would be better off with air-conditioning as I was a little uncomfortable with the heat in the rooms.
10/10
Exceptional
03 Sep 2018
Verified traveler

Smart hotel slightly out of the centre

No complaints - short taxi, tram or bus ride into the centre in a quiet area close to a popular park. Breakfast is excellent.
8/10
Excellent
11 Aug 2018
Rosie

Nice hotel. Noisy room

Hotel was extremely clean on arrival and the staff were unbelievably professional in extreme 30 degree heat.
Due to the heat, we had to have the window to our room open every night. Our room looked out onto the main road so we were sadly kept up by traffic noise most nights. With the window closed the noise was barely noticeable but due to no air conditioning or fan we had to resort to sleepless nights.
Staff were impeccable and even went outside at 1am to ask some kids being noisy to keep it down for us. Very impressed with their professionalism.

Would recommend but perhaps not in the summer months due to heat issues we had.
Overall good experience apart from that!
8/10
Excellent
03 Jul 2018
Jeff

Good hotel by Volkspark but room facilities a bit

The Hotel was well located facing the Volkspark. The public areas of the hotel were of a very high standard and the staff could not have been more helpful. The lifts were very efficient and the breakfast was a treat.

The only downside was that our room was very dated, I cannot remember the last time I stayed in a hotel of this class with a simple mixer shower and all the ‘ oh god I am freezing - oh god now I am being scalded’ that that brings. The sound insulation in the room was also poor so that the traffic noise from the road outside was clearly audible through the night, even with the blinds closed. However, despite this we had a very enjoyable weekend.
6/10
Pleasant
19 Jun 2018
Verified traveler

Average

rooms have no aircons, hairdryer is extremely old, rooms get alot of noise from the streets, not worth the price
10/10
Exceptional
16 Jun 2018
Jen
It was a very nice hotel and walking distance to the tram. Big rooms big bathroom. Beautifully done. The free breakfast buffet was awesome. Lots to choose from. We got to our hotel 4 hours early for check in. Gave us a room right away! Definitely stay here again!
8/10
Excellent
17 May 2018
Luis A.

Nice hotel, good breakfast, under avg restaurant

Room and bed were comfortable, locations is nice if you want a quieter area. There a nice big park just in front if you want to go for some relaxing time!

Breakfast is very good in terms of food quality. Also the breakfast room is very nice! A plus would be to have a bit more of variety every other day.

On the negative side, we tried the restaurant and were not satisfied, took too long and not well prepared (we got raw shrimps in our shrimp salad :-( ) We complained and there was not at least an apology for that. Service and price v.s value of the food is not good.

WiFi is OK, but on the slow side. They offer a premium WiFi for 12€ per 24h, I think this is too expensive, premium WiFi (or at least a bit faster) should be a free, standard service.
Partner
8/10
Excellent
12 May 2018
Keith E

Do yourself a favor and give this hotel a try!

I really loved it. The hotel is very clean and located close enough to good public transit. The staff is amazing! They are welcoming and want to make you comfortable. I had only one minor problem with my room, and the staff was there in less than 10 minutes to make it right. The breakfast is amazing and the breakfast staff also wants to make sure you have everything needed. I will definitely stay here again next time I am in Berlin!
10/10
Exceptional
30 Apr 2018
Gary

High quality all round

We had a great stay in Berlin enhanced by our staying at Victor's. Everyone was very helpful and sincere.
The breakfast was very good with a wide variety of dishes. Enjoyed the coffee, the pastries and the bread.
It is convenient for Alexanderplatz, is near the 200 bus stop which takes you all the way across to the Zoo and the hotel can provide day tickets for the public transport system.
My only possible gripe (definitely not a big one!) was the strength of the WiFi, which at times was non-existent.
10/10
Exceptional
18 Apr 2018
Rebecca

1000% would recommend!! Want to go back!

Honestly one of the best hotels I have had the pleasure to stay in! Breakfast is very good! The staff are lovely and the rooms are very nice! The location is however what sells it to me!! Situated just a walk away from Alexander Platz and next to a lovely park this hotel has so much to offer at such a small price! The bus 200 which is right outside takes you to every landmark you would want to see and is very regular! I’m so pleased me and my boyfriend chose to stay here instead of right in the middle of Alexander Platz!
Partner
10/10
Exceptional
03 Apr 2018
Robert

a good value comfortable hotel

I agonised for ages about whether to book this hotel, because I thought something more central would make it easier to get around the city. I'm grateful that I finally took the plunge with this hotel though! Although not very central, the city centre is easily accessed by either the 200 bus (which stops right outside the hotel) or the M4 tram a few minutes' walk to the end of the road, both of which run frequently throughout the week. The hotel itself was extremely inviting and comfortable, and the staff were all ever so pleasant and welcoming. There was ample choice of fresh hot and cold items at the breakfast buffet, and the evening meals were tasty as well. I wouldn't hesitate in recommending this hotel to anyone (particularly as it is dog friendly as well!).
6/10
Pleasant
01 Apr 2018
Samuel

Not bad location, not bad hotel

This hotel was really not bad. The breakfast was good and it’s only two tram stops from alexanderplatz. One thing I was annoyed with though is how you don’t get WiFi in your rooms. I’m pretty sure we were told we would and when I complained they said it was normal. Also, it seems kinda silly that the front desk charges you for a bottle of water. It seems like something they could just throw in there for good hospitality. I was caught off card when they asked me to reach into my wallet.
10/10
Exceptional
18 Mar 2018
Tracy

Good location

The hotel is lovely, very warm and cosy room. Excellent breakfast and good value dinners too. Staff on reception were very helpful about getting around the city.
10/10
Exceptional
15 Mar 2018
Eva

Awesome hotel

Perfect for Berlin Mitte, the bus stops right in front of the hotel. There is an amazing park right across the street. The staff was wonderful, and every meal we had there was great.
The room was perfect. There was even a little kitchen. The bathroom was big and modern, with a nice shower , a hairdryer and soaps etc provided by the hotel. I recommend the hotel to anybody looking for comfort, convenience and good service
4/10
Poor
15 Mar 2018
Verified traveler

Hard bed, flat pillow and no kettle.

Spent 3 nights here and my experience was not the best. On the 1st night we had a room overlooking the road and I found the noise of the traffic pretty bad. I am not saying it was F1 level of noise but when you are not used to it, it can seriously disturb your sleep. The fact that the mattress was like a concrete block didn't help much either. Not a wink of sleep the 1st night. The helpful receptionist managed to get us moved to the other side of the hotel and to get mattress toppers fitted to our bed so that did improve our sleep for the next 2 nights. There was no kettle in our room and when we asked about it we were told only suite's have kettles. I have stayed in lots of hotels all over the world and that is the 1st time I have encountered this, very strange. the staff in the breakfast room were pleasant and efficient although it was busy every morning we were there.
10/10
Exceptional
10 Mar 2018
paul

Close to the heart of Berlin but must be active

Excellent hotel and close to the park and all major attractions.
Partner
10/10
Exceptional
10 Mar 2018
julie

Nice hotel close to public transport

We enjoyed our stay at Victor’s, we stayed in a suite with a balcony. This was an added bonus we did not expect.

Public transport is close by with a bus stop out side hotel and tram stop around corner.

Breakfast was plentiful if somewhat the same every day. Restaurant food was fine although would say lighting was not good, very dark at some tables,

Overall would recommend booking this hotel. We would certainly go back if we were to return to Berlin.
10/10
Exceptional
04 Mar 2018
Verified traveler

Helpful and friendly staff

Found hotel easy to access and even thought not in the centre of town, easy 10 mins bus trip and stop just outside door of hotel .. Staff extremely friendly and helpful
10/10
Exceptional
27 Feb 2018
Dave

Visit to Berlinale 2018

Excellently situated with good transport connections. Very pleasant hotel, good value.

Location & surroundings

Victor's Residenz Berlin
Am Friedrichshain, 17, Berlin, Germany

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Victor's Residenz Berlin

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