Name: Hampton by Hilton Berlin City Alexanderplatz
Address: Otto-Braun-Strasse 69, Berlin, 10178, DE

8/10

Excellent

06 Aug 2026

Kevin

Our room was on the 4th floor and was a reasonable size, but the carpet could do with a good clean.
Plenty of power sockets around the room to charge phones etc,, which was handy. Slightly noisy from the traffic below but did not stop us from sleeping.
The bathroom was a good size but the shower head needed some attention but overall the water pressure and temperature was good.
The daily buffet was excellent with plenty to choose from and was kept well stocked at all times with a different variety each day for the hot selection (really set you up for the day sight seeing)
The staff behind reception were very helpful at all times, and allowed us to store our luggage on the last day prior to leaving for our flight home.
Very close to Alexanderplatz square for all transport to and from airport and shops
Overall a very good hotel would stay here again

8/10

Excellent

31 Jul 2026

Kevin

The hotel was great! It's location isn't too far from Alexanderplatz and the main transportation hub. The room was clean with modern features. It was my home for the next week. I booked this hotel due to the location, free wifi, and the complimentary breakfast. The staff was friendly no complaints. Overall I had a good experience. I would book this location again if I were to travel back to Berlin.

10/10

Exceptional

27 Jul 2026

Rachel

Fantastic Rooms, great location, incredible breakfast!

10/10

Exceptional

25 Jul 2026

Annabel

Great location, tram stop just outside the entrance! Comfortable beds and helpful staff. Good breakfast. Would stay again when in Berlin.

10/10

Exceptional

23 Jul 2026

Sukanya

We had a bit of a stressful start to our trip due to a flight delay, which meant we couldn’t arrive on our original check in date and only made it the following day. We had booked through Expedia and left a note for the property there, but they weren’t able to review it in time.Despite that, they were incredibly understanding and still managed to accommodate us without any issues. That thoughtful gesture really set the tone for our stay.

The staff were warm, helpful, and always happy to assist with anything we needed. The location is fantastic—within easy walking distance of all the major attractions, making it a perfect base for exploring the city. The breakfast spread was also excellent, with plenty of delicious options to start the day. Overall, we had a wonderful stay and truly appreciated the hospitality

10/10

Exceptional

14 Jul 2026

Lisa

Location was convenient to local public transportation. The room had air conditioning and soundproof windows. Breakfast had lots of great choices and variety. Check in and check out was a breeze and the lobby and elevators were only accessible by using a room key, so it felt safe and secure. The main bed was comfy but the rollout bed was not too good. Our only complaints were: visible mold in the shower and they did not refill shampoo/conditioner/kleenex when the cleaned the room. The dispenser for the body was did not work well so we had to take the lid off to scoop it out. Loved the smell of the wash and shampoo!

Friends

8/10

Excellent

13 Jul 2026

Carla

This was a very convenient location— easily accessible to Alexanderplatz. The rooms were small, but manageable.

Family

10/10

Exceptional

12 Jul 2026

maxime

Super hotel très bien situé

Partner

8/10

Excellent

10 Jul 2026

Vikram

Great location near Alexanderplatz. Great shopping and convenient to find restaurants. Wonderful welcome from reception when checking in. Breakfast was great. Lack luster when it came to cleaning the rooms. My husband had to ask several times to have room cleaned after 3rd night. When we came back to our room it was not cleaned. Finally when they came around. The employee was disgruntled, he opened the door w/o knocking. Just came in with his equipment and got to work in the bathroom . He only announced himself after he heard us behind the wall. We left the room. After the rushed attempt, the hand soap was not filled. Ok, so we used shower gel. No biggie. But it left a sour note about the place.

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Julia

The reception staff couldn’t have been more helpful. They gave us a map of the city and gave us some great ideas of where to go (including transport options) and what to see.
Lovely clean hotel just by the Alexanderplatz and convenient for the UBahn.

Partner

10/10

Exceptional

02 Jul 2026

Jose

Standard hotel. Amazing for the location and offers a good position to start your day in Berlin. Good breakfast

Family

8/10

Excellent

30 Jun 2026

Bindu

The hotel location was excellent as it was within walking distance of the town centre.
The staff were very friendly too which was welcoming.

Breakfast was pleasant too with various options for food too.

Definitely a good value for money hotel.

2/10

Poor

29 Jun 2026

Andres

Llegué y solo me dieron una de las dos habitaciones que Tenía reservada y pagada. Mis. Hijos tuvieron que irse a otra hotel. Luego en mi habitación el aire acondicionado no funcionaba. Pedí cambio de habitación y no me la dieron. Solo atinaron en darme un ventilador. Ante esta situación, abandoné el hotel y me fue a otro. He pedido el reembolso de todo lo pagado.

Family

10/10

Exceptional

25 Jun 2026

Kristina

Our room was a bit small (two beds) and using the luggage rack didn't quite work because we simply couldn't find an adequate space for the luggage rack. But...I placed my suitcase on top of the desk, and it was no problem, whatsoever. We enjoyed the A/C, the view, and the relaxed atmosphere. Our two nights were quiet and comfortable. Breakfast was excellent, but the staff were absolutely what made our stay remarkable. The breakfast area was kept extremely clean, everyone was attentive, kind, prompt, and friendly. We extended our stay by one night--again, super friendly staff that made our stay enjoyable. I highly recommend this hotel. The location was perfect for our excursions. The S-Bahn station is located a short walk away. Shops and restaurants are available at Alexanderplatz. Definitely would stay here again! Thank you!!!

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

ELIZABETH

We enjoyed our stay at Hampton by Hilton Berlin City Centre Alexanderplatz.
The location was excellent and made it easy to explore Berlin and access public transportation. The breakfast was one of the highlights of our stay, with a wide variety of fresh and delicious options each morning.
The hotel was clean, comfortable, and provided everything we needed during our visit. The air conditioning worked well, which was appreciated after long days of sightseeing around the city.
Overall, we had a positive experience and would recommend this hotel to travelers looking for a convenient location and a great breakfast while visiting Berlin.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Jacqueline

We stayed with a family. The property is clean and well maintained with a great breakfast. Staff is very friendly and helpful

Family

8/10

Excellent

14 Jun 2026

Terence

The room was a good size and the breakfast was excellent, plenty of variety and stayed open late. The one thing that surprised me was that there was no fridge in the room. Would have been useful to keep water and other drinks in. Otherwise excellent.

Friends

10/10

Exceptional

09 Jun 2026

Tareg

It amazing Hotel and staff

10/10

Exceptional

04 Jun 2026

Michael

Everything about the hotel was excellent. However, I am puzzled by the complete lack of drawer space?

There are also no coat hooks for any coats in the room.

Partner

10/10

Exceptional

04 Jun 2026

Javkhaa

Great central location and great place to stay

Self

8/10

Excellent

04 Jun 2026

Albert

This hotel has a great selection on the buffet breakfast!Underground parking is charged for per night.

Family_with_children

8/10

Excellent

29 May 2026

DOREEN

Breakfast was great. Location was good just a bit noisy .

Family_with_children

8/10

Excellent

28 May 2026

Arthur

Nice, clean, room. Excelent breakfast. Great location in central Berlin.

Partner

10/10

Exceptional

20 May 2026

Selena

Excellent location for exploring Berlin. Great breakfast and friendly helpful staff. Would recommend

Friends_and_family Family

10/10

Exceptional

17 May 2026

Saeed

Excellent hotel, great location, great breakfast, helpful staff.

Partner

6/10

Pleasant

16 May 2026

Alejandro

Breskfast ok but the carpet accesing our room was extremly dirty

6/10

Pleasant

12 May 2026

Ken

The shower drain was clogged, and after using it for about 10 minutes, the water overflowed. I requested to change rooms, but my request was denied because I was told it would be repaired. A repair technician came immediately, but the issue was not fixed at that time (it was fixed the following day). In addition, the telephone in the room was broken and completely unusable.

Self

4/10

Poor

12 May 2026

Mikaiel

Rooms are extremely small. Most of the elevators were not functional throughout the duration of my stay. Staff was okay.

Friends

8/10

Excellent

11 May 2026

hua

Great location, and the breakfast was good.

Partner

4/10

Poor

05 May 2026

Neil

Breakfast was fantastic, the room was very small with inadequate storage, the room was also very hot, the air conditioning didn’t work and the beds were really uncomfortable.

Friends_and_family Family

4/10

Poor

08 Apr 2026

Leigh

The family room was extremely small and uncomfortable. Breakfast was a shambles—very disorganised, and if you arrived late, there was very little choice. At times, there was no cutlery or cups available. When booking with Hilton, I expected a certain standard and level of quality, but those expectations have been dispelled. I was really disappointed.

Family_with_children

10/10

Exceptional

28 Mar 2026

Dalia

The best recommendations, including the hotel staff, good and location.

Friends_and_family Family

8/10

Excellent

12 Mar 2026

Wolfgang

Very friendly staff, very good breakfast, and close to everything.

Partner

10/10

Exceptional

11 Mar 2026

Natasha

Was a pleasant stay not far from alot of attractions like TV Tower and Museum Island. We enjoyed walking everywhere.

Partner

10/10

Exceptional

07 Mar 2026

Khristina

Ask for quiet room if you’re a light sleeper, Germany’s sirens seem amplified to the rest of the world 😂
Rooms were in great condition, aircon worked perfectly for hot or cold (it was unseasonably warm outside).

Staff were absolutely superb! My hairdryer wasn’t working and they replaced it immediately. Everyone always so friendly and engaging with guests when walking passed.

Breakfast was plentiful, well topped up and constantly flowing of dishes. Nothing ran out during a very busy period.

Business

10/10

Exceptional

05 Mar 2026

Sisi

I love love the location, the breakfast fast delicious and the hotel was soo clean.

8/10

Excellent

01 Mar 2026

Amie

Clean room, lobby amenities.

Family

10/10

Exceptional

26 Feb 2026

brian

Everything was fantastic except for who were in the disabled room and the bed seemed harder than a regular bed

Business Partner

10/10

Exceptional

23 Feb 2026

Michael

Hotel was in a great location. Staff were helpful and the breakfast is pretty good too!

Partner

8/10

Excellent

14 Feb 2026

Hasan

Room was small, bed was comfort, staff was good, breakfast was good.

Business_and_leisure Family

10/10

Exceptional

09 Feb 2026

DANIEL EDUARDO

All perfect

Business_and_leisure Friends

10/10

Exceptional

08 Feb 2026

DANIEL EDUARDO

All.nice

10/10

Exceptional

22 Jan 2026

Joseph

Staff and room

Business

10/10

Exceptional

04 Jan 2026

James Daniel

Clean room, friendly staff, great service, and great breakfast service

Leisure Family

10/10

Exceptional

26 Dec 2025

richard Alexander

Nice spacious room, friensly helpful staff, a couple issues sorted swiftly. Excellent self service breakfast, clean hotel, good lication for public transport around Berlin, train approx 45 mins from airport

Leisure Family_with_children

8/10

Excellent

23 Dec 2025

Gillian

Staff were helpful

Leisure Family

10/10

Exceptional

23 Dec 2025

Lee

Fresh

Partner

10/10

Exceptional

22 Dec 2025

Katie

Lovely spacious room with great view of the tower. Super selection for breakfast each morning. Staff all kind and helpful.

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

Manuela

Very comfy rooms, clean, friendly and helpful staff, lovely breakfast

8/10

Excellent

15 Dec 2025

Brian

Clean, quiet room

Partner

8/10

Excellent

10 Dec 2025

Julia

Good location, with good amenities.

8/10

Excellent

09 Dec 2025

Irene

Staff was excellent. Breakfast was huge - with something for each of our particular tastes. The breakfast hours were long which worked out perfect for us with our time zone change. Location of this hotel is very nice - close enough to walk or take public transportation. Our shower didn't get hot, and since the floor didn't slope to the drain, our bathroom flooded with each shower. Beds are hard.

Leisure Family

10/10

Exceptional

09 Dec 2025

George

Client oriented staff, convenient location and clean room.

Leisure Partner

8/10

Excellent

07 Dec 2025

Lena

Location was excellent giving good opportunity to vusut berlin Christmas Markets. Breakfast could be very crowded between 9-10 so try to avoid these times

6/10

Pleasant

05 Dec 2025

TAMAR

לא ניקו את החדר . אמרו לנו שרק מהיום השני מנקים. לא קרה לנו כזה דבר ואנחנו נוסעים הרבה. גם לא אמרו לנו בציק אין

Partner

10/10

Exceptional

03 Dec 2025

Sabrina

Perfect

8/10

Excellent

03 Dec 2025

Jane

The hotel is so centralky located being 5 mins walk from Alexanderplatz station. We had a room for 3, it was a bit cramped but was clean and warm. The staff are welcoming especially on reception and in the bar. Breakfast can be a bit chaotic when busy but is buffet style and there is a good choice. Lots to do in the area, great for the Christmas market. Good cocktails in the bar too. Can get a bit of noise depending on where your room is located. Really enjoyed my stay with you, thank you.

Leisure Family

10/10

Exceptional

20 Nov 2025

Luke

Awesome location and stay experience!

10/10

Exceptional

17 Nov 2025

Osbert

The rooms were great, and the staff was friendly. I liked that the hotel had good food and snack options as well. The only thing I didn't like was that my room specifically didn't have a refrigerator. It's a small price to pay since breakfast was included in the price you pay for the room, but it did impact the quality of the experience.

Leisure Self

10/10

Exceptional

17 Nov 2025

Francisco J

Freddie at the front desk was amazing, great customer service and a smile on his face.
I'll will come back again.

Friends_and_family Family

8/10

Excellent

10 Nov 2025

Corey

The Tesla chargers do not work in the parking garage.

When i arrived the garage was full. I had to park and walk 10 min walk to the hotel with luggage.

The next morning I was able to move my car to the garage and found the electric chargers broken(4 chargers)

Finally at checkout I could not exit the garage. I paid at desk and upon attempt to leave I could not . I pressed button for assist and the communication failed.

I went to desk to complain and it worked when I went back down. Just inconvenience

Business

10/10

Exceptional

10 Nov 2025

William Peter

Great location for nightlife

Leisure Self

8/10

Excellent

10 Nov 2025

Anne

Bar and reception staff extremely helpful, good central location.

Friends_and_family Family

8/10

Excellent

30 Oct 2025

erika

Room was clean. There was quite a lot of noise from the road and trams outside. Breakfast was great although very busy.

Friends_and_family Family

8/10

Excellent

26 Oct 2025

Sandra

Great room and great breakfast

Leisure

10/10

Exceptional

21 Oct 2025

Luis

Excelente ubicación y la habitación es amplia y limpia.Bonita vista a la torre y en la zona más conveniente de la ciudad con bares y opciones de comida hasta tarde. Varios centros comerciales y atracciones turísticas a muy pocos pasos.

Leisure Friends

10/10

Exceptional

10 Oct 2025

Michael

Comfort in Berlin

The Hotel was centrally located to eating & shopping. We stayed in a handicapped room and it was great. The staff all were so helpful to our needs. Very clean rooms and facilties.

Friends_and_family Family

10/10

Exceptional

07 Oct 2025

Barbara Aimee

Shoutout to the front desk staff Charmaine - she’s very helpful and knowledgeable.
Breakfast is great! Location is great as well the only negative review is the flooring- the carpet is outdated.

Leisure Partner

8/10

Excellent

06 Oct 2025

Lee

An excellent hotel, amazing breakfast each day. Very clean and modern with an excellent location. My only complaint was the mattress was so so hard. It was the same in another adjoining room.

The mattress is likely to be a personal thing, but was very uncomfortable for me and this was a poor night sleep.

Ither than this I would stay again.

Business

10/10

Exceptional

01 Oct 2025

Paul

Good tourist/biz hotel along American lines

Two nights on Business in Berlin. Allowed an early check in. Good size rooms for price and very comfortable. Was noise from the trams and police cars late evening early morning but otherwise nice neighbourhood a short walk from Alexander Platz

Business

10/10

Exceptional

28 Sep 2025

Olen Richard

Area a little sketch, but part of the \"charm,\" I suppose. Breakfast was typical European spread, more than sufficient.
Staff was great, friendly. Nice to have daily housekeeping, just like in the old days!

Leisure Family

10/10

Exceptional

27 Sep 2025

Robert

Happy

Friends_and_family Family

10/10

Exceptional

22 Sep 2025

Lauren

Great location. 5 minute walk into alexanderplatz or can jump on the tram right outside the hotel. There is a stand in the reception where you can buy bus tours, etc and the lady there was so helpful! Staff were all really helpful and attentive. We had an issue with our sink and it was resolved by the time we got back in the afternoon. Breakfast was also lovely. Cannot fault this hotel at all.

Leisure Family

6/10

Pleasant

22 Sep 2025

lauren

The air conditioning was horrible. It never cooled the room.

Partner

10/10

Exceptional

18 Sep 2025

Herbert

Close to all sights and museums.

Leisure Family

6/10

Pleasant

14 Sep 2025

Lumi

Very small rooms

Leisure Partner

10/10

Exceptional

04 Sep 2025

PHRIDON

Great service

Enjoyed the stay, great service by staff and would like to say the special thanks to Andreas from the bar (next to the reception)

Friends_and_family Friends

8/10

Excellent

31 Aug 2025

Ramneek

We had a very pleasant stay at this hotel. The location is excellent – just a short walk from Alexanderplatz, which makes it easy to reach many of Berlin’s main tourist attractions on foot. There is also a direct train connection to the airport, which was convenient.

The breakfast buffet was a highlight, offering a wide variety of options to suit different tastes. The staff were friendly, helpful, and always ready to assist when needed. Our room was clean, modern, and a comfortable size.

There were, however, a few minor inconveniences. The in-room phone wasn’t working during our stay, and the door lock was a bit stiff and tricky to manage. The hotel also didn’t provide bottled water in the room – I’m not sure if this is standard practice in Berlin or just specific to the hotel, but it would have been a nice touch.

Overall, though, these were relatively small issues compared to the positives, and we enjoyed our time here.

Leisure Family_with_children

8/10

Excellent

21 Aug 2025

Alfred

We recently stayed 3 nights with my grand-children. The hotel offers excellent buffet breakfast!! is clean and centrally located. The front-desk staff were very nice and
when I called to say the safe=box was not working, 10 minutes later someone showed up to fix it. Great service.

Leisure Family

8/10

Excellent

16 Aug 2025

Helen

Very convenient for public transport and getting to the airport. Excellent breakfast and friendly staff.

Leisure Family

10/10

Exceptional

12 Aug 2025

Michelle

Best hotel stay I’ve had.

Our stay was fantastic. The rooms were very comfortable with a lovely hot shower. Breakfast had a good choice on offer which changed a little each day. The hotel is situated right next to the tram and bus stop so it’s really easy to travel around. If you get a Welcome Berlin Pass online, it’s super easy.
Berlin is a fantastic city to visit.

Friends_and_family Family

8/10

Excellent

10 Aug 2025

David

Perfect location

8/10

Excellent

06 Aug 2025

Debra Karen

Very close to shops / bars / restaurants. Breakfast was great with lots of choice . Walking distance to train station and places of interest . The floor we were on was being renovated so was a little less appealing . Our room was on the front - so was noisy as trams/ cars were passing

Leisure Family

10/10

Exceptional

06 Aug 2025

Robert

Berlin central

Great stay, just what was required for my business trip

Business

10/10

Exceptional

05 Aug 2025

Joanna

Amazing stay!
The breakfast was superb with a huge variety of options. The room was very nice and comfortable. The staff were friendly and helpful. We really appreciated the free luggage storage service. Everything was truly excellent – highly recommended!

Leisure Family

10/10

Exceptional

27 Jul 2025

Sapna

Nice location, amazing breakfast , lovely staff . Would return. Excellent for a 3 star

Family

8/10

Excellent

25 Jul 2025

Phong

Clean, short walk to shopping mall, great breakfast. However, on site parking is limited.

Leisure Partner

10/10

Exceptional

21 Jul 2025

Izabela

Excellent stay...will book again :-)

Really enjoyed the stay, wide selection for breakfast, clean hotel and rooms, lovely fragrance shower gel, body lotion, rooms are quiet at night as windows well sound proof...lovely staff and service...no fridge in ou room...will stay again, thank you :-)

Friends_and_family Family

10/10

Exceptional

15 Jul 2025

Richard

The property is centrally located.

10/10

Exceptional

09 Jul 2025

soe

Easy transportation, tram line beside hotel and good Buffet BF

Leisure Family

10/10

Exceptional

09 Jul 2025

Michael

Nice modern hotel, very clean and helpful staff. Hotel situated next to main road and a rail track, so some noise if you open any windows. So had to rely upon air conditioning.

8/10

Excellent

07 Jul 2025

Christi

Lots of construction around. The streets of Berlin are dirty and trash everywhere

Leisure

6/10

Pleasant

03 Jul 2025

VERNON

Small room, barely could open the luggage. Located in old east Berlin- not the nicest area.

8/10

Excellent

02 Jul 2025

Gevorg

It's an overall good hotel with decent breakfast and it's fairly walkable.

Leisure Self

10/10

Exceptional

02 Jul 2025

Nigel

Hampton by Hilton Alexanderplatz

Located close to Alexanderplatz U & S bhan,
the Hampton by Hilton offers a well connected place to stay.
From the outside it fits in with the other concrete blocks (although a new build rather than Soviet era adaptation) but rooms are excellent sound proofed and comfortable.
Breakfast was a superb unlimited continental choice.

Partner

10/10

Exceptional

01 Jul 2025

Daniel

Minimal parking

Leisure Friends

10/10

Exceptional

30 Jun 2025

Sinead

Great hotel