Name: NH Berlin Alexanderplatz
Address: Landsberger Allee, 26, Berlin, 10249, DE

8/10

Excellent

27 Jun 2026

Jason

Everything was great except for the AC in the room, which could have been much stronger. Even on full blast, the room was still around 80-85 degrees.

Self

10/10

Exceptional

13 Jun 2026

Tareg

Great Hotel and staff nice breakfast

Partner

10/10

Exceptional

10 Jun 2026

Tareg

Very good and well deserved

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Danielle

Very convenient and easy links to public transport to access Alexanderplatz. Very nice rooms. Will use again in future

Self

8/10

Excellent

02 Jun 2026

Nicola

Well located, friendly staff and clean room.

Business

10/10

Exceptional

06 May 2026

Sofia

Everything was great!

Partner

10/10

Exceptional

19 Mar 2026

Ardian

Great customer service

6/10

Pleasant

17 Dec 2025

Matthew

Potatoe

6/10

Pleasant

11 Sep 2025

Herminia S

People smokes by hotel entrance. They should have a designated smoking area that not in the hotel entrance.

Leisure Family

10/10

Exceptional

05 Sep 2025

Verified traveler

Comfortable and clean.

Partner

10/10

Exceptional

28 Jul 2025

Christopher

The NH was an excellent place to stay for the World University Games swimming meet. It was a quick tram ride to the stop close to the pool. It was very walkable when the weather was nice. Staff was friendly as well.

Business_and_leisure Partner

10/10

Exceptional

28 Jul 2025

gabriel

Great hotel in a good area.

Leisure

8/10

Excellent

15 Jul 2025

Milissa

Room was spacious

Leisure Self

6/10

Pleasant

03 Jul 2025

Daniel

The room and the hotel were very nice inside. Staff was nice. Unfortunately on our first night, the fire alarm went off and we had to evacuate very early I. The morning, I know it’s no fault of the staff, but it wasn’t a very nice experience. Other than that, room was clean and updated. Lobby was nice. Not too much around the hotel though in regards to shopping via walking, though there is bus and train nearby.

Leisure Partner

8/10

Excellent

24 Jun 2025

Peter

Excellent hotel. Very well presented, clean and well maintained. Modern and very comfortable bedroom. Comprehensive choice of food at breakfast. Nothing to criticise the hotel in itself.
However, location is a tram ride or 30 minute walk uphill out of town. Additionally, our 4 day stay was blighted on two occasions by false activation of the fire alarm - the second being at 00:30hrs whilst we were asleep in bed.

Leisure Partner

10/10

Exceptional

20 Jun 2025

Paul

The reception staff were very friendly and efficient. The room was pleasant and large. Excellent value.

Leisure

10/10

Exceptional

10 Jun 2025

Jay

Fantastic hotel, clean and great breakfast. I would highly recommend.

Leisure Family

10/10

Exceptional

09 Apr 2025

Martin

We loved it

A bit remote but very nice hotel in Berlin

Partner

8/10

Excellent

25 Mar 2025

Carl

Great hotel, and location. I’m still waiting for my 50 euro security to be returned.

Leisure Friends

8/10

Excellent

24 Mar 2025

Remo

The restaurant isn’t any comfone Rather large and a waiting room feeling.The rooms are quiet nice and comfortable. Breakfast good to very good. Dinner a bit overpriced, but not bad. Had no chance to try their pub bar as I didn't receive any attention from their staff there. Tram is inconvenient, as in each direction too far to walk, especially with luggage.
Would I stay there again? No.

Business_and_leisure Self

10/10

Exceptional

16 Mar 2025

Heather

Definitely recommend

Lovely hotel, convenient for exploring Berlin. Great underground parking. Used the sauna which was lovely, very clean and quiet. Staff were friendly and helpful

Partner

10/10

Exceptional

16 Dec 2024

James

Breakfast was great, lots of choice. Rooms were a good size and clean. Nice reward policy - drink for each guest, for each day you choose not to have your room cleaned. 🤗

Leisure Friends

10/10

Exceptional

02 Dec 2024

Klaus

Great hotel with comfortable beds with two street car stations nearby.

Leisure Self

10/10

Exceptional

19 Oct 2024

Alessandra

We stayed here because my husband was participating in the Berlin Marathon. NH Alexander Platz has the perfect location outside the Downtown area. However, transportation was a few steps away, from the train/metro stations to the busses. Uber or taxis are also very common and safe. We had a wonderful view from our bedroom of the famous TV station. Their breakfast buffet was the perfect wellness buffet that we have had in a while. All personal are very friendly.

Business_and_leisure Partner

10/10

Exceptional

03 Oct 2024

Gloria

Great

8/10

Excellent

01 Oct 2024

Christopher

It’s a very pleasant hotel but there is not much in the immediate locality apart from a Lidl about 200 yds.
A little more attention to detail would have made the stay better. More than 1 tea bag, having to remind them to make up the room on one morning.
We were there the weekend of the Berlin marathon so it was full however I had specifically asked for a twin which intones said they didn’t have. Expedia had passed on the request with the booking but no one had looked until the day apparently. It eventually got sorted

Leisure Family

10/10

Exceptional

29 Sep 2024

Jamal

Parking available

Leisure Family

10/10

Exceptional

20 Sep 2024

Verified traveler

Outstanding service, beautiful decor, good location.

Self

8/10

Excellent

25 Jul 2024

Verified traveler

Lovely hotel

Lovely hotel, clean, great breakfast, excellent shower and smellies, bed was great but too firm for us.
Tram just a short walk with plenty of connections.

Partner

10/10

Exceptional

07 Jul 2024

Alonso

Great!

Leisure Partner

8/10

Excellent

06 Jul 2024

Alim

Overall it was a good stay! Property is clean and conveniently located, just two metro stops or about 4 tram stops to Alexanderplatz, which is one of the main nerve centres of the city. My only issues are that, once or twice, they knocked on my room door pretty early, I thought, for cleaning, and also on one occasion, despite adding breakfast at the reception, they didn’t have a record that I had paid for breakfast for one of the mornings and made me sign on it. But I don’t view these things as major. There is a convenient self-serve shop near reception that sells drinks and snacks. Overall I would recommend!

4/10

Poor

06 Jul 2024

Faaiza

My initial experience was good but went downhill couple day into my stay. Berlin temperatures were 30-32 when we were there and the aircon was a joke and hardly worked in the night. When I enquired the hotel said it's not a real aircon and the airflow is reduced in the night to consume less energy. I asked if they can provide a fan and they said open the windows. My room was road facing and there is constant traffic noise, it was such a poor suggestion.

A day into our stay we saw ants everywhere in my room, I let it be thinking it is summer and generally it happens in UK as well.

My biggest issue was on the day we were checking out hotwater supply was cut off and there was no information provided to any of us, we were no informed during checkin, no email sent or leaflet slipped into my room. When I enquired with reception they said a notice has been put up in the elevators. I went looking for it and it was stuck to the end of the elevator in such tiny fonts and not visible to anyone if the elevator is full. In my case whenever I used the elevator was generally packed as I was in the 6th floor.

I asked for refund or partial refund of 1 days room rent as we had to have ice cold bath and use the kettle to heat up some water.

Staff had 0 empathy towards the customers and said she will talk to her manager and get back to me about the refund. It's been 5 days and there's been no response from them. I am going to escalate this with my credit card provider.

Leisure Family_with_children

10/10

Exceptional

08 Jun 2024

Mr J

Used before still excellent this time

Self

10/10

Exceptional

23 May 2024

Prakash

The property was very clean. The room was spacious and very comfortable. Staff were exemplary and very helpful. An overall excellent stay. My only small criticisms were that the room was a little too hot the first couple of nights(though this became fine after that) the fitness centre was fine but there could be more specific explanation aboutwhat it included, restaurant food was quite expensive and it was not clear that there was no bathtub in the room.

Leisure Partner

10/10

Exceptional

04 Mar 2024

Sebastian

The stuff was absolutely great. I forget the name but the lady from Georgia in the front desk help us a lot and was so great. We will come back for sure.

Leisure Family

2/10

Poor

20 Feb 2024

Rochelle

-

Self

10/10

Exceptional

18 Nov 2023

Klaus

Very comfortable beds and clean modern rooms in a central location within walking distance of many sights in Leipzig.

Leisure Self

10/10

Exceptional

27 Sep 2023

Nicholas

Nice hotel and very helpful staff , breakfast was good as well

Leisure

8/10

Excellent

17 Jul 2023

Verified traveler

This was my first time to stay in this hotel brand. It was okay. Breakfast options were good but expensive in comparison. I did not enjoy that the cleaning services were at times good on some days versus others. I also did not enjoy that the air conditioning turned off in the middle of the night. That is difficult and I would wake up each night when this would shut off, and it would get too hot, especially during a heatwave in the city. Overalll, good value, but may not stay here again in the future.

Business

6/10

Pleasant

23 May 2023

Verified traveler

Pleasant but not great

Hotel pleasant but not great.
Minimum 25 minutes walk to Alexanderplatz or 10 minutes on a tram. Apart from the hotel restaurant only 1 restaurant (Chinese) nearby.
Cleaning very hit and miss, our cups, glasses and spoons weren't replaced after the first day. We needed a new pillow slip - left the pillow out and took the slip off but didn't get a new pillow slip.
Lifts kept breaking down and the lift doors were vicious if they closed whilst you were getting on - I got a bruise from a closing lift door - not sure they would spring open if a small child was in the same situation.
Very convenient for trams and a lovely large park opposite the hotel.

Friends_and_family Family

10/10

Exceptional

22 Apr 2023

George

Service

Business_and_leisure Self

10/10

Exceptional

10 Apr 2023

Suzanne

We have stayed here 4 different times and it’s always a great stay and the staff are very friendly! We would totally recommend this hotel.

Leisure Family

10/10

Exceptional

04 Apr 2023

Klaus

Excellent hotel with comfortable beds and clean rooms. Close to a tram station and a beautiful park.

Leisure Self

10/10

Exceptional

28 Aug 2022

Jean

We enjoyed our stay!

Leisure Partner

8/10

Excellent

30 Jul 2022

Neil

The hotel is nice modern and clean, staff very friendly and helpful, no tea and coffee facilities in room and a very early wakeup call from the building site opposite, ear plugs was supplied, but i understand this is beyond hotel's control, i still recommend this hotel and would use again.

Leisure Partner

8/10

Excellent

15 Jul 2022

Charles

The property itself is fantastic! But some of the surrounding properties are not very nice and I would not feel real safe out late at night!

10/10

Exceptional

04 Jul 2022

Charles

Very clean and modern with a friendly staff.

Leisure Family

10/10

Exceptional

21 May 2022

Antti

Nice and functional. Very clean.

Leisure Self

6/10

Pleasant

12 May 2022

Connor

Room was hot. Wasn’t able to adjust air conditioning to blow any air.

Business Self

8/10

Excellent

08 May 2022

Paul

Clean, good, great staff, slightly remote.

Quite far away from the sites and the City Centre. Restaurant very limited and very expensive. Loved the complementary sweets. Complimentary water and perhaps a bag of crisps would be a bonus. Other NH Hotels have a better food selection e.g. Plaza de Armas in Sevilla which is excellent. One question, is this just in Germany but why are the beds not made. I have had similar experiences in other German hotels. I am sure that there will be a good reason for this, I am sure, would love to know though.

Business

10/10

Exceptional

22 Feb 2022

Lance

Attached parking garage and good value. Would stay here again.

Leisure Self

2/10

Poor

20 Dec 2021

Amer

Der Mitarbeiter der Feierabend machen wollte teilte mir mit, dass mein erster britischer QR code Impfnachweis und zweite Impfung im deutschen Impfpass nicht anerkannt sei sondern nur der EU QR code. Musste zur Polizei die mir bezugnehmend auf die berlin.de mitteilte dass die Regel nicht für personen wie mich gelte da ich eine Impfung im Ausland erhalten habe also reicht auch der Impfpass aus. Erst dann ließ ein zweiter Nachtschichtmitarbeiter mich einchecken. Er war sehr höflich und zuvorkommend. Das Zimmer ist sauber und schön eingerichtet. Großer Spiegel. Aber es gehört einfach zu einem 4 sterne hotel dazu, dass die Mitarbeiter sich mit den lokalmaßgeblichen Regelungen bekannt sind. Das muss ein Gast nicht erst mal zur Polizei.

Business Self

8/10

Excellent

23 Oct 2021

doris elizabeth

lovely, clean, quite well located but manager is lacking self awareness and basic manners.

Leisure Family

10/10

Exceptional

20 Sep 2021

Douglas

This was very convenient for the areas we wanted to see. The Hotel was very nice and clean. A must stay again.

Leisure Partner

10/10

Exceptional

07 Sep 2020

Len

I searched for a hotel with no carpets, given the much greater likelihood of proper hygiene in this year of the pox, and while the location of this one is not exactly anywhere that close to Alexanderplatz (as anyone can see by using Google Maps), it fit the bill perfectly. They take sanitation measures against the coronavirus very seriously. More than this, the rooms are bright, the beds very comfortable, the breakfast top-rate, and if you elect to not have your room cleaned daily (which I always do, for environmental reasons) you're rewarded with a free bar drink per day (wine, beer, or non-alcoholic). The hotel is in a quiet area (but that is probably true for most hotels in a generally quiet city) and well-served by public transport. The only issue for me in this regard is that I opted to take an Uber to and from Tegel airport since the primary connection is an airport bus - and buses are recognized as potential super-spreader modes of transport, so no, thanks. And that's 30 euro each way.... But back to the hotel - staff super friendly and helpful too. Highly recommended.

Leisure Family

10/10

Exceptional

22 Aug 2020

Ursula

Looks “innocent” from the street but it’s amazing inside. Very spacious rooms with a balcony. Massive french windows, no carpet (thank God). Looks and feels very relaxing. Underground parking. Amazing breakfast- included with Expedia. Very nice park just across the street and very close to the centre. The balcony is facing a building site (at this moment- Summer 2020) so there will be something else built close by as well (it’s not a problem though, it’s amazingly quiet during the night). I will absolutely stay in the same hotel when I’ll be driving through Berlin. It’s saved on my “Berlin accommodation” list as it’s worth it.

Friends_and_family Family_with_children

8/10

Excellent

17 Feb 2020

Margaret

Not great customer service

Hotel was ok bed sheets not changed any of the 3 nites we stayed. We where never told how much breakfast cost to the last day. On checkout when we went to pay they tried to make us pay in dollers then triwd to over charge us both the male and female on reception were rude to ourselves and other customers. This let the hotel down and i would not return for this reason.

Partner

8/10

Excellent

19 Dec 2019

Neha

D

I have been a fan of NH Hotels and use them for almost all my trips, but this time i was disappointed with the detail provided by the hotel of its location. I booked it because of the location alexanderplatz as its name is misleading. It is nowhere close to alexanderplatz and about 4 stops away from the square. Would be careful next time. Also they charged us 100 euros for a conference room for full day whoch was expensive with not even water included. Room didn't have the basic kettle and tea/coffee

Business

8/10

Excellent

10 Nov 2019

Verified traveler

Hotel rooms were comfortable and clean with trams and buses easily accessible nearby. I didnt like the area so wouldn't stay again for that reason.

Leisure Family

10/10

Exceptional

03 Nov 2019

Elizabeth

Room floor needed cleaning. Otherwise a lovely spacious clean and airy room. Ideally located near a tram stop

Friends_and_family Family

4/10

Poor

27 Oct 2019

stephen

Never again .

Very poor .
Not in the stated location.
Room was not cleaned in 3 days and no check in permitted after a very long flight at 1 pm.
Check in staff totally unhelpful and unconcerned

Business

2/10

Poor

25 Oct 2019

Joe

Disappointing

I don’t often leave reviews but felt I had to as I found this hotel quite frustrating. When I checked in, I noticed that the hallway was very hot and stuffy. Likewise, the room was warm and uncomfortable. I couldn’t get the air con to work so contacted reception. I was told someone was take a look while I was out. The next day I had the same problem. I spoke to reception again and was told “it’s winter. We switch the air con off. Open the window” in quite a patronising tone. I already had the window but there was no draft. It was still 20c outside. Being a modern building, the airflow is minimal. Should I decide if I want the air con on? If it’s true - that ppl don’t need it - then they won’t use it. I’ve never encountered this before. It meant that we slept with the window wide open, meaning being woken up regularly by the church bells nearby.

Also, the drains stink - how could they not notice this? There’s no extractor fan in the bathroom either. Beds too soft. Likewise, pillows.

Lastly, no coffee making facilities.

All quite poor for 4*. I stay in Berlin a lot. This is off the beaten track in a bad way. Stay near torstrasse.

Partner

4/10

Poor

13 Oct 2019

Verified traveler

Location was misleading, and construction going on

Friends_and_family Family

4/10

Poor

10 Oct 2019

Verified traveler

Disappointed

I specifically booked a room with bathtub but I only got a room with shower.

Slow WiFi and misleading to call it Alexanderplatz.

8/10

Excellent

02 Oct 2019

Ronald

The room was very comfortable

Self

4/10

Poor

11 Aug 2019

Verified traveler

The name says NH Alexanderplatz, but is about 30min away from Alexanderplatz, in not a nice part of the city and not at all central

Leisure Family

8/10

Excellent

25 Jul 2019

Verified traveler

Very clean and modern

Very modern and clean hotel, only had an issue with our shower not draining properly which we informed staff and it wasn't fixed

Friends

8/10

Excellent

16 Jul 2019

James

Great

Great hotel, tram is a short walk.

Friends

10/10

Exceptional

10 Jul 2019

James

Clean

The feeling of new because they take such good care of the conditions. Great place to stay, right on the tram circuit.

8/10

Excellent

22 Jun 2019

Amelia

Just a short tram journey into the city centre. Close to the Friederichshain Krankenhaus which is why I stayed here.

Would have liked coffee/tea facilities in the room and glasses for water.

Family

8/10

Excellent

23 May 2019

Dermie

Staff were helpful and attended to our needs albeit minimal.

Location - wasn't in Alexanderplatz however 3 tram stops to the center of alexanderplatz. Metro was easy to use.

The only issue I had was the location and dining - there was nothing for at least 2kms.

Overall, the hotel was good, location was okay. If I were to return to Berlin, I would stay here again.

Leisure Partner

10/10

Exceptional

29 Apr 2019

Verified traveler

Great spot!

Nice and bright room with desk. Close to a lovely park!

4/10

Poor

29 Apr 2019

Verified traveler

Gym in the property is small and windowless. The wifi does not work and the air conditioner is very poor.

Leisure Family

8/10

Excellent

23 Mar 2019

Verified traveler

Modern building, close to busy tram route for easy access to city centre.
Not very many local restaurants: breakfast expensive.

Friends_and_family Partner

6/10

Pleasant

15 Feb 2019

Peter

Wrong part of town but new and clean.

Hotel was clean and new. Completely in the wrong area. Old part of town and not walkable,

6/10

Pleasant

15 Feb 2019

Verified traveler

Horrible WiFi

Horrible WiFi on the 5th floor. I even purchased premium and it didn’t work, so I had to go to the lobby to work. Quite annoying. Also not sure why they call this hotel NH Alexanderplatz since it’s not in Alexanderplatz. Marketing scheme :-/

2/10

Poor

13 Feb 2019

Verified traveler

I changed rooms twice to get better internet access but it didn’t help. It’s slower than a dial-up in the 90’s. They shouldn’t even claim to have internet access, it so slow. You can not use skype or netflix.

Friends_and_family Family

8/10

Excellent

13 Feb 2019

Verified traveler

Well connected hotel and the facilities are like new.

Business Partner

8/10

Excellent

17 Jan 2019

Samuel

Very convenient location for the Clinic we were visiting and for transport links. Helpful staff and comfortable room. The breakfast was very good with a wide and fresh selection. The bar too was well stocked with friendly staff. On the downside, my third floor room was quite noisy with traffic from the Landsberger Allee.

10/10

Exceptional

16 Dec 2018

Verified traveler

Lovely hotel

Quick check in with friendly staff. Lovely modern hotel. Great location in east Berlin

6/10

Pleasant

28 Nov 2018

Simon

Functional hotel

This is a modern style hotel, on the outskirts of the city centre. The rooms are functional rather than luxurious. The bathrooms only have shower which although long are very narrow, if i stood square my shoulders were squashed against the sides.
Breakfast was OK though they struggled to cope with the number of guests.
In my view a bit over priced

4/10

Poor

21 Nov 2018

GEORGIOS

There is a big problem with this hotel: despite what the name suggests, it is not in Alexanderplatz, which is a 30 minute walk or a few tram stops away. I find the name of the hotel extremely misleading. It should be called NH Friedrichshain.

My other complaint with the hotel is that it is nearer to a 3 star rather than a 4 star. Think bedding, inoperative air conditioning, no coffee/tea in the room, toiletries not replenished during a 3-day stay.

On the positive side, the hotel is very clean and the rooms are a good size.

8/10

Excellent

19 Sep 2018

Cam

Very nice hotel, great staff and good location near public transit routes

4/10

Poor

16 Sep 2018

David

Bad service in room and in front desk. Far away from city interesting places

6/10

Pleasant

16 Sep 2018

Verified traveler

Very poor internet. I never understood why nice hotels cut cost on internet service???

8/10

Excellent

23 Jul 2026

Göran

Trevligt ställe, lätt att sug dit med bil. Bra frukost.

10/10

Exceptional

20 Jul 2026

Ali

Perfekt

10/10

Exceptional

12 Jul 2026

Jennifer

Schönes, großes Zimmer. Sehr leckeres Frühstück. Super Lage!
Personal im Restaurant und Reinigung waren ausgesprochen freundlich.

Lediglich die Mitarbeiter der Rezeption schafften es wirklich nur in seltenen Fällen mal zu Grüßen. Schon ungewöhnlich in der Hotellerie, besonders wenn sonst kein anderer Gast da ist!

Partner

8/10

Excellent

02 Jul 2026

Roxana

Frühstück

Partner

10/10

Exceptional

09 Jun 2026

Marcos Rogério

Estrutura do hotel é excelente, porém falta um cuidado maior com a limpeza externa do prédio (muita sujeira, bitucas de cigarro, etc).
Café da manhã excepcional, com inúmeras opções.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Julian-Manuel

Sauberes Zimmer und einwandfreies Frühstück. Auch für unseren 2 Jährigen war ausreichend dabei

Family

6/10

Pleasant

10 May 2026

Ajwan

Hotel is convenient but far away from Alexanderplatz

Business

10/10

Exceptional

06 May 2026

Sofia

Great stay! Everything was perfect.

Partner

2/10

Poor

26 Apr 2026

Andreas

Sängarna saknade bäddmadrass och trots återmmande löften från hotellet att ordna med det hände inget. Hotels.com ringde också flera gånger till hotellet utan att hotellet gjorde något.

Friends_and_family Friends

10/10

Exceptional

20 Apr 2026

Andrea

Wir waren für ein verlängertes Wochenende in diesem Hotel. Zimmer, Service und Frühstücksbuffet waren top. Bis zum Alexanderplatz waren es ca 15 Minuten zu Fuß. Besonders gut hat uns die Tiefgarage gefallen, die mit dem Hotel verbunden ist. Wir haben uns im NH Hotel Berlin Alexanderplatz sehr wohl gefühlt und würden jederzeit wieder kommen.

Partner

10/10

Exceptional

08 Apr 2026

Marlio

A cama é um pouco dura.

Friends_and_family Family

8/10

Excellent

07 Apr 2026

Maria f b v

Café completo, quarto só limpa diário a pedido

Partner

8/10

Excellent

05 Apr 2026

Conni Lagergreen

Nice hotel. Friendly staff. A bit remote but has nice vegan restaurants close by in all directions. And it’s quiet.

Friends_and_family Family

6/10

Pleasant

07 Mar 2026

Magne

Helt ok rom, men veldig lytt. Føltes som at folk på gangen og naborommet stod inne på vårt rom. Det samme gjelder trafikken utenfor. Rommet rengjøres kun på bestilling. Frokosten koster 21 euro og her helt ok. Mere bakst enn pålegg. Hotellet i seg selv oppleves pent og moderne, men veldig dårlig lydisolert. Personalet er hyggelig og snakker bra engelsk. 25 min gåtur til Alexanderplatz.

Friends_and_family Family

10/10

Exceptional

06 Mar 2026

Jesper

Alt er pænt og rent. Servering på værelset kan ikke anbefales. De havde glemt skeer (svært at spise suppe med en gaffel) og maden var kold.
Morgenbuffet var tilgengæld rigtig fin.

Business