Visionapartments Berlin Otto Braun Strasse

6/10

Pleasant

15 Jul 2026

Alfonso

The apartment is very nice, Looks to be newly refreshed. Looks as advertised. Short walk to the train station shopping and food nearby easy to catch big bus tours.

The only problems there is no air-conditioning on the second floor and it’s on a very busy street never had complete nights sleep, between the bar just below and the emergency vehicles sirens throughout the night. I got very little sleep.

Self

6/10

Pleasant

02 Jul 2026

Katja

No AC, and unfortunately we stayed during the heat wave. All the staff we encountered neither spoke German nor English. Getting a roll of toilet paper

10/10

Exceptional

02 Mar 2026

Sharon

Stunning stay in Berlin. Central to Alexanderplatz like literally right down the block. Helpful staff and easy check in.

Family_with_children

10/10

Exceptional

24 Sep 2025

Catherine

Close to restaurants and public transportation

Leisure Partner

4/10

Poor

14 Jun 2025

Fraser

Was extremely warm, no air con. They gave us one fan for free but even with that on and the window open it was like an oven. Also with the window open it was super noisy area, team line below and large road next door.

Flat was in a bit of a worn down state, stains on curtains etc

Partner

4/10

Poor

11 Jun 2025

Coral

Very bad in check in process on weekend and no one to contact!!!

Business_and_leisure

2/10

Poor

06 Feb 2025

Carmen

Security for this place is lacking. Anyone can come in and out. They don't hold guests to the same standards. It would be fine that the place is contactless if it was secure, but it's not.
Cleaning needs to do better.

6/10

Pleasant

26 Jan 2025

NAWAR

The property has very big potential, if receptionists were more friendly, They seem really fed up with guests requesting to check in earlier than 3;00 pm, which makes sense.. check-in at 3:00 pm should be banned! Especially when you ask guests to check out at 10:00 am!
The reception was closed during the weekend so you cannot even leave the luggage.
The room was clean and nice, equipped with everything needed.

Leisure Self

4/10

Poor

09 Dec 2024

Fong Y

Not as advertised

The check-in process and communication was average. You can only check-in to your room at 3pm sharp or after. The picture as advertised does not match the actual room. With the amount of money that you are charging for the stay, you should furnish it to what was advertised. Flooring a non-carpeted, just cemented. Paints in the rooms needs a refresh and sinks and faucet with broken panel - it does work but for aesthetic and keeping up to the standards of advertisement - you can do much better....

Partner

6/10

Pleasant

06 Nov 2024

Matthew John

Great location, beds were a bit hard, room wasnt ready when we arrived and we had to wait over an hour

2/10

Poor

10 Oct 2024

Christina Rose Bene

I’m still waiting on communication from the customer service dept.

Leisure Partner

10/10

Exceptional

08 Aug 2024

Amanda

Great value city centre property, perfect for myself and teenage son on our European trip. Safe, clean and modern - air con would be an added bonus but the large stand fan done us fine. Will definitely return and happy to recommend!

Leisure Family

6/10

Pleasant

27 Jul 2024

Michael

Meh.

The apartment was clean and spacious. There seemed to be ventilators but they did not really keep the apartment cool (though this is typical in Berlin, I think). Problem #1: there was no shampoo or shower gel -- which is supposed to be provided. Problem #2: the sink in the bathroom only had hot water, which became boiling hot within seconds. Problem #3: In an entire week, the repairman never came; only a cleaner who brought shampoo and conditioner (which was already there) but no shower gel. Multiple emails sent to customer service didn't result in the faucet being fixed. We ended up brushing our teeth in the kitchen sink, which is fine, I guess. So: terrible communication from a distance (customer service seems to be based in Poland). However, if everything is fine in the room and it's not too hot and humid outside and you don't need anything, it's a good deal for the price and the convenient location.

Partner

4/10

Poor

22 Jul 2024

Joshua

Since the property doesn’t have Air Conditioning, we were forced to keep the window open the entire time just so it wouldn’t be too warm, but the surrounding area was incredibly loud. There was also no luggage storage offered on travel days.

Leisure Partner

2/10

Poor

19 Jul 2024

Jonas

Very disappointing experience. We arrived 15 minutes prior check in time, upon calling them I learned that it’s impossible to get into the room before 3pm. Hence, we had to wait in the hallway on the 10th floor where our room was located. Once we entered we were surprised about the side, yet, No AC and the mini fan provided was not working so we had day and night around 37 degrees in the room. Prior bed we desperately needed to take a shower. Unfortunately, there was barely any water coming out of the shower. Every faucet in a public bathroom has more water pressure… I tried reaching out to them via the chat function but never heard back! Lastly, one of the elevators was wildly damaged on our second day and people threw up in it. All in all, the area where it’s located is great, but our experience was terrible and I sadly can’t recommend it to anyone.

Leisure Partner

2/10

Poor

28 Jun 2024

Majid

Terrible service and no staff on site to help

Terrible service. They expect you to print a form and then sign it and return it by email which is not helpful if you are booking on the day and travelling like I was. When I told them this, they said there are forms when you arrive. Nobody available to help when you arrive. In fact I didn’t t see one member of staff in the whole 2 day stay. They didn’t give any access code to enter the building so I wasn’t able to enter the building to get the form. When I managed to get with another guest, I completed the form and then returned it by email. I was then left waiting for 2 hours after a long flight and busy day to get the access code to enter the apartment. I only got the code when I called the booking agent to cancel the booking - only then were the staff bothered to check the multiple emails I had sent.

Inside the apartment it is small and there is no shower gel. No air conditioning. No coffee or tea.

Overall it was awful service and I would not recommend to anyone.

8/10

Excellent

26 Jun 2024

Kalan

Exactly as advertised, a nice quiet and cozy place to stay. We had a blast in Berlin, and VisionApartments were a great launchpad for it.

Leisure Partner

4/10

Poor

20 Jun 2024

Glenn

The location was quite good overall, although a coffee was a good 10 minutes away. There is a coffee machine in the apartment, but considering the cleanliness of the rest of the apartment I wasn't confident in using it.
The apartment would be fine apart from a bit more maintenance and a thorough clean.
I should also add that if it wasn't for LastMinute pushing the operators to provide us access to the apartment, we probably would have end up on the street the first night. We booked months before and the email we needed to provide documents to gain access to the apartment turned up the same day we were due to check in. That was only after I chased it up through Last Minute support

Leisure Partner

10/10

Exceptional

18 Jun 2024

Juan

It was very good, just I did not like no front desk. Check in had to online.

10/10

Exceptional

17 Jun 2024

Verified traveler

Beautiful and clean apartment, good location! Very easy check in!

Partner

6/10

Pleasant

23 May 2024

Eli

No AC

Leisure Self

4/10

Poor

20 May 2024

Caitlin

LOUD!!!! Minimum to poor service.

The check in is atrocious. We were in the 8th floor and the street and people at night is SO LOUD. Two other people were having the same problems I was. They make you send a photo of your passport to gain access. It is done extremely inefficiently. One had already done it and she still didn’t have access. I was traveling with other people who had two other rooms and when they were trying to do it they kept getting her reservation wrong. They didn’t provide things they said they do like shampoo dish soap etc. even when I b asked for it and trash bags I didn’t get trash bags or soap. They clean once a week and it’s a city so the barren hard floor gets nasty quickly.

Friends_and_family Family

10/10

Exceptional

18 May 2024

Marco

Good position for visit Berlin

Leisure Friends

6/10

Pleasant

18 May 2024

Sophia

Very loud at night, there is a nightclub on ground level next to apartments. Floors feel dirty and apartments are hot with weak fans.

Leisure Family

8/10

Excellent

17 May 2024

Richard

It took awhile for them to find my reservation. I think sometimes, when its a Expedia confirmation, I think it takes a bit longer for them to find the record. It got sorted out, Ollie was diligent, but it did take 15 or so minutes to figure it out.

Leisure Family

4/10

Poor

11 May 2024

Tyson

Hot water shut of randomly for 1 day, bed was broken, 0 reception available during our 3 night stay.

8/10

Excellent

30 Apr 2024

Michael

The apartment was clean and well appointed, as was the interior of the building. Unfortunately this was let down by the overflowing rubbish bins ( I assume from the premises next door) which we had to walk past each time we entered and left. Also smokers are accommodated at the entrance and the large ashtray/bin was directly under the entrance keypad. Not a good impression.

Partner

10/10

Exceptional

10 Oct 2023

Angelica

Convenient modern apartments in central Berlin

These apartments were in a great location near Alexanderplatz. We were on the 5th floor with our window and balcony facing towards the courtyard which was perfect, no noise. Room was well heated, clean, bright, modern. Had everything you would need. Maybe an extra towel would have been nice but was fine. Bath was nice and big, good water pressure, warm water. Cant say anything bad.

Partner

6/10

Pleasant

24 Sep 2023

DK

Despite reporting there was no soap in the dispenser, also the bathroom door was jammed.There was roaring very high decibel noise of trams whole night which led to disturbed sleep.

Leisure Partner

10/10

Exceptional

22 Sep 2023

Alan

Good property safe easy walking to plaza, tv tower etc.down side very noisy in the courtyard

Leisure Partner

10/10

Exceptional

02 Jan 2020

Verified traveler

NY in Berlin

The location is great, close to public transportation. Which also meant the tram line goes around the property, which can be rather loud. The apartment is as shown on pics. I was rather concerned with the negative reviews but experienced none of the general complaints myself.

I also requested for an extension at midnight on NYE and received prompt response and instructions to proceed with extending my stay!

Self

4/10

Poor

01 Aug 2019

Verified traveler

Good position/Possiblity of cooking and washing clothes in the property.
I didnt like the following facts:
By arrival was no toillette paper there. We had to ask for some or propably we had been expected to go out and buy some.
First bed sheet had a cigarette hole. Room wasnt cleaned properly. The kitchen was never cleaned. Wall behing the cooking area very dirty propably was never cleaned ( photo available) Cleaning staff was coming only once a week to clean the room and we had the same bed sheet for 14 days and allthough according the information sheet in the room they were supposed to come a second time in the week to clean they didnt. I was told that the information sheet was old and neednt to be replaced. Then why was in the room anyway?
Room was very noisy and warm. I told the reception and they said house was full and we had to stay there till the end. But in the elevator was an adverisment for a discount on the room prices. Propably not well occuppied thats why the offer? The male receptionist was rude , not willing to help the situation with the noise at all.
House keeper was also unfriendly.
House works regurarly with clients based on month basis who propably work near the area. Management has to consider that guests booking for 16 days or less can not be treated as those who are staying longer but as those we want to spend a little time as locals but do not want to buy brooms and mops to keep room properly cleaned.

2/10

Poor

08 Jul 2019

René

It was the worst place i have ever stayed.

Room was not cleaned when we checked in - had to wait 4 hours before it was cleaned and there was a lot of noice from traffic and just bad beds to sleep in. No bathtup as picture showed at Hotel.com. Would not recommend anyone to stay there.

Family

4/10

Poor

01 Jul 2019

CC

There is no air conditioning or amenities at this place. Asked for fans prior to my arrival and got nothing! The apartment was loud and very hot! When reaching out to staff, they said the fan maybe provided tomorrow. Ended up throwing away my booking and had to find another place to stay during the heatwave.

Leisure Self

8/10

Excellent

30 Jun 2019

Neil

Great place to stay

Comfortable, in a great location, and good facilities. The only drawback is that the rooms facing the courtyard are a little noisy because the courtyard acts like an echo chamber.

6/10

Pleasant

29 Jun 2019

Taimour

My experience was bad because of the weather as far as apartment is considered it was good but in Berlin they need central cooling in the summers because it is very hot out there

Partner

10/10

Exceptional

27 Jun 2019

Verified traveler

I liked how there was WiFi but it could be a little stronger. The location was perfect and very easy to get to the train.

Leisure Friends

8/10

Excellent

24 Jun 2019

Verified traveler

Great value for money. Only problem is that it was very hot inside

Leisure Friends

8/10

Excellent

22 Jun 2019

Verified traveler

Location was excellent, great position to get around from.. no air conditioning in the room, on 3 hot nights the apartment was hot and sticky even with a provided fan. No washing up utensils, no washing liquid, cloth or drying towel, very noisy into the night with passing trams and emergency services

Leisure Partner

8/10

Excellent

21 Jun 2019

Verified traveler

Location was good, apartment was bigger than expected.
WiFi signal was very bad, no air conditioning

Business_and_leisure Friends

10/10

Exceptional

18 Jun 2019

Samuel

Excellent week in Berlin

Excellent stay, tidy, clean apartment with everything you need. Excellent location and excellent service. Would highly recommend!

Partner

10/10

Exceptional

18 Jun 2019

Tanweer

The apartment was in quite good condition and very comfortable. I had no issues with noise like some other reviewers. I found if you shut the windows you cannot hear the road noise at all.
All in all a very enjoyable stay.

Family

10/10

Exceptional

17 Jun 2019

Tk

Nice size room. Beautiful view right next to train station and shopping mall

Leisure Self

10/10

Exceptional

15 Jun 2019

Verified traveler

The location is great. Very easy access with the codes to the building and the room.

Friends_and_family Partner

8/10

Excellent

08 Jun 2019

Peter

Stay in Berlin

Room was good.
A very noisy location I had to sleep with the window open as it was so hot.
Getting help was very poor.
The kettle did not work on the first night.
I had to email and got a reply on Tuesday morning.
They replaced the kettle on Tuesday before I returned to the room.
Tuesday the second night the power to all sockets failed. Again there was no way to contact anyone.
I had no kettle fridge or cooking facilities. No fan and no TV. Fortunately the lights worked.
I emailed twice and eventually got an answer at lunchtime Wednesday that to power was back on.
I had to throw my food away away I would not be sure of the condition after the fridge was off.

10/10

Exceptional

17 May 2019

Verified traveler

Very nice, clean apartment. Check in seems impersonal and having to send your passport should be a reminder email but very convenient upon arrival to just get to walk in.

8/10

Excellent

27 Apr 2019

Verified traveler

Good stay overall, nice and central. Asked for an early check in, which was approved for free (which was great!), however, code didn't work when we arrived. Had to phone customer services and request to be let in. Handled it quickly though.

Partner

6/10

Pleasant

27 Apr 2019

Verified traveler

Only to stay for 1-2 nights, not so comfortable and clean

Leisure Partner

6/10

Pleasant

23 Apr 2019

Andrew

Top Shower didn’t work, aircon/room temperature control didn’t work, nothing provided to clean dishes with had to buy our own. Photos on hotel.com website seem like are from about 20 years prior

Partner

6/10

Pleasant

22 Apr 2019

Verified traveler

No shower, just a bath. That’s not convenient and should be addressed.

Business_and_leisure Self

8/10

Excellent

20 Apr 2019

Armani

Lovely room poor service

Great location although right on the main road so it can be very noisy if you leave the window open. The room was perfect sooo nice, but there is no air con so it can get hot but there is a fan. However the service there is terrible they are reluctant to let u check in early even if the room is ready. The people working at the office have a bad attitude and seem like they hate their job. No help provided if you need help better to go round the corner to hotel indigo reception.

Friends

8/10

Excellent

20 Apr 2019

Verified traveler

generally fine

not bad

Partner

4/10

Poor

18 Apr 2019

Karina

A total disappointment

This place was a total disappointment. From the start, when the front desk informed us they close at 6pm and we would not be able to pick up a card for parking garage until 9am next morning, to realization that there are no lightbulbs in lamps in bedrooms, to hint of sewer smell throughout our stay. Thankfully we stayed only two nights, and minimized our time in the apartment as much as we could.
I can think of two positives for this place - decent location (under 10 min walk to Alexanderplatz) and three separate (but tiny) sleeping areas, which made bed time for our kids easier.
Overall though, the place is a dump, I will never stay there again, and wouldn’t recommend it to anyone.

Family

10/10

Exceptional

09 Apr 2019

Verified traveler

Great location, it’s in the center of Berlin, and it’s very clean. It’s really affordable as well

Just make sure you let the guests know the access code opens both the front gate for the building and the apartment. It was confusing a bit at first. Maybe provide shampoo and body wash

Leisure Self

8/10

Excellent

06 Apr 2019

Verified traveler

Spacious room, bright and tidy but a bit noisy in the morning

Leisure Self

10/10

Exceptional

26 Mar 2019

Ja

The apartment was perfect. The location was excellent. The check in key code was extremely handy.

Leisure Partner

6/10

Pleasant

26 Mar 2019

Verified traveler

Good size but especially the kitchen supplies such as cutlery/pans were not cleaned very well.

Business Self

8/10

Excellent

18 Mar 2019

Verified traveler

Super location.

Perfect location with Alexander Platz, TV tower, shops and restaurants within walking distance. Some noise from the tram (we stayed on the 1st floor). Would be happy to stay there again another time.

Partner

2/10

Poor

31 Jan 2019

Sue

Shambolic!

Our experience at Vision Apartment in Berlin was shambolic! I am sure you would agree that a fundamental part of paying for an apartment, is to be able to have access. We arrived at 3am on the morning of the 12th Jan, but the entry code did not work. After 20 attempts m, it was apparent that there was something wrong. Over 30 minutes in the cold, we attempted to call the apartment using their emergency number, only to then receive a 'we are closed' voicemail message. 40 minutes in the cold, in a foreign country with no place to stay, despite paying a considerable amount of money! What was meant to be a happy start to my partner’s birthday weekend, soon descended into despair. Luckily someone in the apartment came out, it was only then that we could enter the apartment building. The following day we noticed a tenant putting tissue paper between the door to keep it ajar. He said that VA was made aware that this was broken for over a week. When we returned, we noticed that they were 5 couples waiting outside the building. The door was broken and no one could get into their apartment. After gaining entrance, we called their CS and they suggested putting something between the door to keep it ajar. NO ACESS to our room for the duration of our stay, always at the mercy of someone exiting the building- but they can fix the door in 3 days time, the morning we checked out! Brilliant?!!

Partner

8/10

Excellent

20 Jan 2019

Verified traveler

Fire Alarm get off

Apartment is very good but after seeing next door alarm get off just because they prepared a sandwich using microwave, we were afraid of cooking anything inside.
Police and firework came to building and all rooms were evacuated. Penalty for alarm get off is €1,600

Family

6/10

Pleasant

25 Jun 2018

Siobhan

I was so disappointed in this Apartment. The last time I was in Berlin I stayed with OTA Apartments and thought this was the same but at a lower price... not the case. There was no mention in the booking that there was a separate city tax that had to be paid to them BEFORE your stay (50 Euros for one week) that was not included in the price, and I had to send my passport information to them TWICE before they sent me the access code. There really was no extras or attention to details during my stay. There was a lot of dust, so I think they do the bare minimum for cleaning. Honestly, this place is definitely for longer term stays. If you want anything less than 10 days either do an Air BnB or a regular hotel.

That said, the location was quite good - close to the Tram, U Bahn and the sights and good restaurants.

Friends

8/10

Excellent

09 Mar 2018

Margo

First time Germany

It is not a hotel but a serviced appt. The area is very handy to transport as it’s near a main transport hub Alexanderplatz. There is no hotel reception tho to ask questions. Having said this, we managed well via tge great WiFi to sort ourselves and the free laundry is great (BYO detergent).

Partner

10/10

Exceptional

11 Mar 2017

Doug

Lovely apartment tarnished only by Tram nois

Very clean with great amenities. Staff very friendly.

The tram noise is VERY load, so numb senses with wine

10/10

Exceptional

04 Feb 2017

Wendy

Contemporary space in fab location!

Great location for exploring Berlin on foot, didn't need public transport in our 3 days once arrived, 5 min walk from station. Great communication from Vision (they do take deposits when you book so be ready for that!) would stay again and recommend

Family

10/10

Exceptional

10 Dec 2016

karla

Very good location

Our stay was very good and confortable. The attention of Carolina and Magdalena was excelent in the office area. They helped us a lot. Of course if i go back to Berlín, i want to stay in Vision Appartments.

Partner

8/10

Excellent

04 Jun 2016

Vince

Great location with fab rooms

Its a great alternative to a hotel for a business client.

10/10

Exceptional

21 Feb 2016

Peter

Independence in Berlin at a good price.

Lovely clean studio apartment in the Berlin Mitte area near Alexanderplatz. Well equipped. I never saw any of the staff, arriving late and leaving early everyday. But I love the concept. Pay up front and pick up with a code from a box in the front of the block and leave key in the post box of the office at the end of your stay. It felt like being in your own private apartment.

10/10

Exceptional

13 Nov 2015

Terry

Beautiful place

One has to understand that it is NOT a hotel and does not provide soap, and other things one does expect when travelling. And there is a 500 euro refundable deposit.

4/10

Poor

23 Jul 2026

Pedro

O apartamento é muito mais atraente nas fotos e no anúncio do que na realidade. A unidade que recebi era voltada para a avenida principal, que é extremamente barulhenta, com ambulâncias e viaturas passando com as sirenes ligadas praticamente o tempo todo. Isso torna impossível manter as janelas abertas.

Além disso, o apartamento é extremamente quente. Como não possui ar condicional e não é viável deixar as janelas abertas por causa do barulho, a temperatura interna fica ainda mais desconfortável. Os quartos também não possuem cortinas blackout adequadas. Para piorar, o próprio prédio instalou fitas de LED decorativas nas janelas dos quartos e da sala. Elas podem criar um efeito bonito para quem vê o edifício do lado de fora, mas são extremamente incômodas para quem deseja dormir em um ambiente realmente escuro.

O sistema de check-in e check-out autônomo funciona bem, porém o prédio não conta com nenhum tipo de controle de acesso ou segurança. É muito comum pessoas aproveitarem a entrada de hóspedes para entrar junto no edifício, o que transmite uma grande sensação de insegurança, já que pessoas desconhecidas circulam livremente sem qualquer tipo de fiscalização.

No final acabei reservando outro hotel para conseguir ter uma noite de sono apropriada.

8/10

Excellent

09 Jun 2026

Kenneth

Der var kun småting i vejen så ikke værd at skrive om

8/10

Excellent

27 Apr 2026

Ulla

Visionapartment lejlighed var pæn ren og meget funktionel (21m2). Indtjekning med kode fungerede fint v både indgang og apartment. Trappeopgang og gang, hvor apartment er placeret har meget dæmpet belysning, hvilket føles lidt utrykt om aftenen.
Visionapartments er placeret på et sted nær Alexanderplatz, Berlin, hvor der er meget støjende - S-bahn og udrykning mange gange i timen.
Alt i alt en god og okay oplevelse og value for money

Self

10/10

Exceptional

20 Dec 2025

Heidi

Fine værelser og rigtig god beliggenhed

Friends_and_family Family

8/10

Excellent

05 Sep 2025

Caitlyn

Das Zimmer müsste mal wieder neu gestrichen werden

Business_and_leisure Friends

6/10

Pleasant

24 Jul 2025

Ken

A bit worn out.

The good things first.
Nice and easy to find, tram right at the door and a large room with a large bed.
Central location.
But.....
Everything appears worn and poorly maintained.
For example, all the faucets were loose and parts of the fittings were missing.
The attached balcony was overgrown with weeds and grass and there was also a wild tree growing there.
There was no outdoor furniture or table so it was possible to use the balcony to eat on.

Self

4/10

Poor

25 Jun 2025

Norbert

nur notfalls komme ich hier wieder!

Bei Ankunft war kein Ansprechpartner vor Ort. Nur telefonisch erreichbar und auch nur in englischer Sprache. Zugangscode wurde erst auf meine wiederholte Anfrage, welche sehr kompliziert war übermittelt.
Das Zimmer war sehr sporadisch ausgestattet und alles ist sehr abgenutzt. Die Klimaanlage funktionierte nicht, wodurch es sehr warm nachts war. Zimmer ist extrem hellhörig. Bett/Matratze ist sehr durchgelegen. Sehr laute Geräuschkulisse, durch Straßenbahn unter dem Fenster. Zimmer ist nicht gemütlich. Die Bilder im Internet zeigen nicht die Wahrheit.

Business

4/10

Poor

29 Apr 2025

Giuseppe

die Unterkunft haben wir sehr schmutzig vorgefunden.. die Abflüsse in der Badewanne und im Lavabo waren verstopft.. Boden schon bei Ankunft sehr schmutzig vorgefunden und die Türen sehen ebenfalls sehr schmutzig aus

Leisure Friends

8/10

Excellent

28 Sep 2024

Michael

Könnte ein bisschen sauberer sein

Leisure Partner

2/10

Poor

27 Sep 2024

Romain

Do not go there!

Do not go there!
The service is horrible, the flat dusty and just near the tram line and above a bar club... you cannot sleep!
Go to another place!

Business

6/10

Pleasant

04 Aug 2024

Karin

Ok lägenhet men ingen AC

Bra lägenhet, däremot fanns det ingen AC vilket gjorde det riktigt varmt speciellt på nätterna. Upplevde inte heller att det var speciellt städat när vi kom till boendet, fläckar på toaletten med mer. Obekvämt att inte kunna boka på sen utcheckning heller.

Friends_and_family Friends

8/10

Excellent

03 Aug 2024

Saskia

Kleiner Raum aber ausreichend - gute Grösse des Bad - Wasserhähne müssten teilweise repariert werden - Dusche Gummilippe müsste erneuert werden
Gute Lage zur Innenstadt

Leisure Partner

6/10

Pleasant

03 Aug 2024

Henrik

Lejligheden ligger fint i byen, men hvis nu bare..

Den lejlighed vi fik tildelt bar tydelig præg af at være brugt til korttids lejemål, der ikke på nogen måde ligner eller når de billeder der vises på hotels.com. De fejl der blev fundet i lejlighden (utæt afløb, løs vandhane i køkkenet, gardinder der var ødelagt) blev nogle af tingene repareret mens vi var der og andre ikke.

Vær særdeles opmærksom på at sporvognen køre lige uden for vinduet, så man kan ikke have åbne vinduer grundet larmen. Man kan man dog når vinduerne er lukket, ikke høre sporvognene. Det var en udfordring for der er ikke køl i temperaturstyringen i lejligheden så med 30 grader varm dag i Berlin er det et must at kunne åbne vinduerne for at lejlighedne kan køles bare en smule ned.

Indtjekning blev ikke den positive oplevelse vi havde håbet på. Efter endt bestlilling på Hotels.com fik vi en mail fra udlejer med en formular der skulle udfyldes og med krav om at vi skulle sende et billede af vores pas, af alle der skulle bo i lejligheden (på mail), før resten af booking processen kunne færdiggøres. Efter dette blev der sendt en besked fra udlejer, at alt var modtaget og var i skønneste orden, og at vi ville modtage en kode til lejligheden før opholdes start.

Vi måtte dog selv kontakte udlejer for at høre hvornår en kode blev sendt til at komme ind lejligheden, 1 time før \"ind-check\", hvor vi til vores overraskelse blev mødt med et mailsvar om de kunne nu ikke åbne de dokumenter vi havde sendt (om som d

Friends_and_family Family

6/10

Pleasant

12 Jun 2024

Anjuli

X

4/10

Poor

11 Jun 2024

Verified traveler

Good apartment with all needed.
Located in the center of Berlin so convenient but very noisy. Only a door was separating our apartment to the neighbors, we could hear them very loud - same for the chairs on the floor.
Challenging check-in.

Friends_and_family Family

6/10

Pleasant

06 May 2024

Verified traveler

APARTAMENTO AMPLIO Y MUY BIEN COMUNICADO.
ALGUNOS PUNTOS NEGATIVOS:
- LIMPIEZA MEJORABLE
- 5 LÁMPARAS NO FUNCIONABAN (DE LAS MESITAS DE NOCHE)
- UN TELEVISOR NO TENÍA CABLE DE ANTENA
- NO HABÍA ESCOBA PARA MANTENER EL SUELO MÁS O MENOS LIMPIO.
- SE ECHABA EN FALTA RECOGIDA DE BASURA
- CERO RESPUESTAS A LOS MAILS ENVIADOS PARA HACER DIFERENTES CONSULTAS.

Friends_and_family Family

8/10

Excellent

24 Feb 2024

Lysanne

.

Leisure Partner

4/10

Poor

27 Nov 2023

Malin

Kommer aldrig att boka detta boende igen! Fick 3 olika rumskategorier trots bokat 4 likadana. Ostädade rum, trasiga kranar i 2 av rummen, trasiga toalettpappershållare, fläckar på vägg bredvid toaletter, silverfiskar/kryp i 2 av badrummen, golvvärme som inte gick att stänga av… Listan kan göras lång!

Leisure Family

8/10

Excellent

16 Nov 2023

Sheila

Lento

Tive que encaminhar copia de documentos qdo cheguei ao ape, o que demorou mais de uma hora para poder ter acesso ao quarto.
Um rapaz da recepçao, que nada tinha a ver com a reserva nos ajudou.

Partner

10/10

Exceptional

16 Nov 2023

Jan

Das Appartement ist geschmackvoll eingerichtet. Es ist mit allem ausgestattet, was man erwarten könnte.
Das WC verfügt nur über eine Schiebetür. Das gefällt vielleicht nicht Jedem.

Leisure Partner

6/10

Pleasant

13 Nov 2023

Roman

Lieber unter freiem Himmel!

In der App Hotels.com werden Öffnungszeiten der Rezeption angegeben - das Hotel hat allerdings keine Rezeption! Es gibt nur einen Online-Check-In.

Das Apartment ist zweckmäßig ausgestattet, allerdings extrem schmutzig!
In einer Woche Aufenthalt wurde nichts gereinigt oder Handtücher ausgetauscht. Die Duschbrause war defekt, die Wasserhähne beschädigt, die Sitze der Hocker wackelten, der Toilettendeckel stand neben dem Klo, die Matratze ist durchgelegen und die Kissen mehr als unbequem...

Wir sind echt viel gewöhnt und können auch recht bescheiden leben, aber dieses Hotel ist einfach nur widerlich. Never again!

Ach so, hab ich die Straßenbahn erwähnt, die alle 3 Minuten vorbeifährt und einem mit ihren kreischenden Gleisen in die Träume begleitet?!

Business Partner

8/10

Excellent

11 Nov 2023

Sinan

The apartments are located around the centre of Berlin and the code-accessed doors are amazing. Unfortunately, that’s where the good stuff end. The moment we walked in, we were greeted by a strong smell of mold. It was coming from the bathroom but it filled the whole room and did not leave until the end of our trip. Both sinks’ tips were encrusted. We had to share only one duvet because there were no extra duvets or pillows..In the other hand, the view is beautiful and gives atmospheric vibes. Everything nearby is reachable by foot, like grocery stores and shopping centers - as well as historical sites.

Leisure Friends

4/10

Poor

10 Nov 2023

Marius

Beliggenhet trumfer selve rommet.

Pros: Fin beliggenhet, nær alle fasiliteter, rommet har det man trenger, smart lås inn til rommet. Cons: Rommet hadde en muggen stank. Vi fant ikke ut hvor lukten kom fra. Så vI måtte lufte hver dag, hele tiden når vi var der. Det var mugg/vannskader i taket på badet som mest sannsynlig har forårsaket lukten. Noe eldre og slitte møbler enn bilde tilsier. Ytterdør inn til bygget var alltid åpent, selv om vi skulle ha benyttet kode. Brannalarm gikk midt på natten og alle måtte ut. Vær obs på at i dette komplekset bor det fastboende og studenter på heltid, som er kombinert med utleie.

Friends_and_family Friends

10/10

Exceptional

21 Sep 2021

Mats

The apartments were clean and more spacious than we thought. The location was perfect to explore the city. The staff were very friendly and helpful. The only downside to the apartment was the heat. It was very hot without air con. Luckily the windows could be opened fully

Leisure Partner

8/10

Excellent

07 Jun 2021

Stephan

Super Lage

Ist ok. Lage ist perfekt

Business

8/10

Excellent

15 Oct 2020

Elsa

The location is great. However the tram pass in the street near to the apartments. I was located on the 1st floor and could not sleep the 4 nights I was there due to noise and trepidancy every time a tram passes (3 in 3 minutes). That is the only thing I have to appoint.

Leisure Partner

8/10

Excellent

18 Aug 2020

juliana

Very good apartament.
Nice locattion
And clean
I like much

Leisure Family

4/10

Poor

28 Jul 2020

Verified traveler

Unsauberes Apartment

Zimmer waren ok, aber nicht sehr sauber (besonders Bad und unter Betten). Gezeigte Bilder besser als im Original.
Zentral gelegen. Preis zu hoch für Qualität des Apartments.

Friends_and_family Family

8/10

Excellent

11 Jul 2020

Erik

Good option close to Alex Plz

Easy communication , very automized. Great option if you need to be in the Alex Plz area. I believe the price vs quality for Berlin is close to equlibrium. I was unsatisfied with the first option they gave me, but they managed to change my apt without fuzz and fast. Great !

Business

8/10

Excellent

03 Jul 2020

Erik

Unser Apartment war einfacher gehalten, als die Zimmer auf den Bildern der Buchungsportale. Aber es war alles in Ordnung. Die Lage ist super, es war alles vorhanden was man brauchte inklusive zwei Flaschen Wasser. Die Sauberkeit war okay.

Leisure Friends

10/10

Exceptional

22 May 2020

Mimi

Die Regendusche war wirklich wundervoll und das Zimmer war sehr schön eingerichtet

Leisure Partner

8/10

Excellent

07 Mar 2020

Elena

Не самые чистые апартаменты в центре города

Хорошее местоположение и наполнение номера

Однако в номере достаточно грязно, некоторые краны были поломаны, на что ресепшн просто забил и даже не предложил починить , посуда тоже не очень была чистой

Не было банально даже соли/ перца/ сахара / чая

Из плюсов - местоположение - 10 мин до александрплатц
Удобная кровать, ванна, халаты, достаточное количество полотенец

Выезд кстати в 10, будьте готовы

Partner