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Classik® Hotel Hackescher Markt, Berlin - Mitte

Berlin · Germany

Grosse Präsidentenstrasse, 8View location

8.6/10Excellent96 Reviews
Cleanliness8.8/108.8
Service7.8/107.8
Comfort8.8/108.8
Condition9.0/109.0
Amenities8.0/108.0
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  • Business hotels
  • Sustainability certification
  • Adults Only

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Classik® Hotel Hackescher Markt, Berlin - Mitte

The Classik Hotel, located in Berlin's vibrant Mitte district, is tucked away on a quiet side street just steps from Hackescher Markt. A short walk connects you to Museum Island, tram stations, and a wealth of restaurants, bars, and boutiques.

The hotel offers 32 modern rooms, a breakfast room, and a relaxing lounge with a reading corner. Each room features a safe, flat-screen TV, desk, and a bathroom with underfloor heating. Complimentary Wi-Fi and bottled water are also provided.

Please note that a 5% city tax is not included in the rates and is payable directly to the hotel.

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With a stay at Classik Hotel Hackescher Markt, you'll be centrally located in Berlin, within a 10-minute walk of Neues Museum and Alexanderplatz. This hotel is 0.7 mi (1.1 km) from Friedrichstadt-Palast and 0.9 mi (1.5 km) from Berlin TV Tower. Stay in one of 32 guestrooms featuring Smart televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water. Featured amenities include express check-out, luggage storage, and an elevator.

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Children not allowed No front desk Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 24 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in GreenSign Hotel Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Children 13 years old and younger are not permitted at this property.
    • Only registered guests are allowed in the guestrooms.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    There is no front desk at this property. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and mobile payments; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately EUR 18 per person
    • Nearby parking fee: EUR 27 per day (1148 ft away)
    • Pet fee: EUR 25 per pet, per day
    • Service animals are exempt from fees
    • Late check-out fee: EUR 50.00
    • Rollaway bed fee: EUR 40 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

Oranienburger Strasse 0.1 km / 0.1 mi
Hackescher Markt 0.2 km / 0.1 mi
Hackesche Höfe 0.2 km / 0.1 mi
Museum Island 0.5 km / 0.3 mi
DDR Museum 0.5 km / 0.3 mi
Marienkirche 0.6 km / 0.4 mi
Berlin Cathedral 0.6 km / 0.4 mi
Neues Museum 0.7 km / 0.4 mi
Torstrasse 0.8 km / 0.5 mi
Alexanderplatz 0.8 km / 0.5 mi
Humboldt Forum 0.8 km / 0.5 mi
Unter den Linden 0.8 km / 0.5 mi
Humboldt University 0.9 km / 0.5 mi
Red Town Hall 0.9 km / 0.5 mi
Berlin TV Tower 0.9 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 5
  • Double rooms: 32
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • EuroCard
  • City centre
Show 41 more facilities & services
  • Bus/Train station
  • Airport
  • Golf course
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Multilingual staff
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Terrace
  • Bicycle storage
  • Concierge
  • Luggage room
  • Clothes dryer
  • Library
  • Towels and bed linen
  • Bar
  • Restaurant: 1
  • Highchairs
  • Breakfast room
  • Conference room
  • Meeting room: 1
  • Printer
  • GreenSign Hotel
  • Breakfast
  • Breakfast buffet
  • Snacks
  • Only Adults
  • LGTBIQ friendly
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE BASICDOUBLE • BASICDBL.Z1

    Photos are not available for this room type.

    Classik® Hotel Hackescher Markt, Berlin - Mitte

    DOUBLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Classik® Hotel Hackescher Markt, Berlin - Mitte

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Classik® Hotel Hackescher Markt, Berlin - Mitte

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PRESTIGEDOUBLE • PRESTIGEDBL.PT-1

    Photos are not available for this room type.

    Classik® Hotel Hackescher Markt, Berlin - Mitte

    DOUBLE PRESTIGE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PRESTIGE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PT-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM-1

    Photos are not available for this room type.

    Classik® Hotel Hackescher Markt, Berlin - Mitte

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Classik® Hotel Hackescher Markt, Berlin - Mitte

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Classik® Hotel Hackescher Markt, Berlin - Mitte

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Classik® Hotel Hackescher Markt, Berlin - Mitte

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI-1

    Photos are not available for this room type.

    Classik® Hotel Hackescher Markt, Berlin - Mitte

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BEDDBL.AS-DB

    Photos are not available for this room type.

    Classik® Hotel Hackescher Markt, Berlin - Mitte

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Classik® Hotel Hackescher Markt, Berlin - Mitte

8.6
Excellent
96 Reviews
Cleanliness
8.8 /10
Service
7.8 /10
Comfort
8.8 /10
Condition
9.0 /10
Amenities
8.0 /10
50 reviews shown
10/10
Exceptional
18 Jul 2026
Kaitlyn
Location was excellent, right near lots of cafes, shops and restaurants. Very close to museum island and easy to get to key tourist areas of the city. Only negative was there was no mini fridge in the room.
Self check in was easy to navigate.
Partner
10/10
Exceptional
15 Jul 2026
Melissa
Très bel hôtel, bien situé. Les problèmes de wifi ont toutefois nuit à mon séjour puisque je devais tout de même travailler en soirée.
Friends
10/10
Exceptional
27 Jun 2026
mowey
Super cool place to stay very central to the street market and a diverse shopping district with a bit of everything. Great food choices nearby, close to transit and attractions. Room adequate and overall good comfort.
10/10
Exceptional
18 Feb 2026
Asad
I recently stayed at Classik Hotel Hackescher Markt and had such a wonderful experience. From the moment I walked into my room, I was impressed by how immaculate it was, incredibly clean, modern, and beautifully presented. It felt cosy and welcoming straight away. I especially appreciated the thoughtful touches, like having an iron in the room, which made things so convenient. The heating worked perfectly during the chilly Berlin weather, and the shower had great water pressure, which was a lovely bonus after long days of exploring.
The breakfast each morning was absolutely delicious and genuinely something to look forward to. It was a classic breakfast selection done perfectly, with their own homegrown honey and incredibly fresh, delicious croissants that tasted amazing. It really set us up for the day.
A special mention has to go to Supun Chamei, who truly made our stay even more memorable. He was amazing, so professional, caring, and genuinely helpful. He gave us fantastic advice about food spots to visit and which trains to take to get around Berlin quickly and easily. He even took the time to show us how to use the storage lockers and regularly asked how our stay was going. You could tell he genuinely loves Berlin and takes pride in his job, which made such a difference to our experience.
Overall, I would highly recommend this hotel to anyone visiting Berlin. It is cosy, clean, well located, and staffed by people who truly care about their guests.
10/10
Exceptional
03 Feb 2026
MG
Room was clean, warm, comfy bed. Great Amenities. Breakfast was European and plenty to choose from. Fresh fruit and chilled water available 24/7
Friends_and_family Family
10/10
Exceptional
19 Dec 2025
Zak
Very clean hotel, had a great stay! Will definitely use the company again.
10/10
Exceptional
14 Dec 2025
Thomas
Situated by the Berlin tourist attractions.
Friends_and_family Family
8/10
Excellent
31 Oct 2025
Emma
All in all a very lovely stay, excellent central location, the hotel was very stylish and clean, room was a good size, nice fresh bathroom, and pleasant breakfast area with a nice selection of fresh food. The only two downsides were that the heating in the room was set too hot, and although there was a device to regulate the heating in the room, it didn’t work properly so defaulted to a higher temperature. The other, more minor downside, was that the breakfast buffet was not replenished properly in the last hour of the breakfast. This was however not the case on the last day of our stay when a very friendly gentleman working that shift worked very diligently to refill everything, and also greeted all the guest warmly as they entered.
Friends_and_family Family
8/10
Excellent
14 Oct 2025
Sarah
I did book the hotel knowing that it was a staffless hotel, but I wasn't very impressed. If you want to check-in early you can't and you can't check out late either (even if the website says you can). The one staff that was there was nice, and the hotel was very clean and in a good location.
Leisure Self
10/10
Exceptional
12 Jul 2025
Julie
Phenomenal customer service that was above and beyond! I slipped and hurt myself and needed a doctor and the staff called one for me and the doctor came to the hotel.

The hotel room was spacious and lovely and had great amenities.
Leisure Self
8/10
Excellent
10 Sep 2024
Mark
Nice and clean. Self checkin and checkout.
Business Self
10/10
Exceptional
10 Jun 2024
Nickalus
.
10/10
Exceptional
05 Apr 2024
Maxwell
Great location with easy access to the Metro. A comfy bed and very clean bathroom. Overall a very pleasant stay.
10/10
Exceptional
07 Jun 2026
Sami Can
Harikaydı, erken saatlerde odamızı verdiler. Çok temiz ve keyifliydi
10/10
Exceptional
26 May 2026
Gard
Z
8/10
Excellent
24 May 2026
Lisa
Godt hotel og god beliggenhed
Friends_and_family Family
8/10
Excellent
27 Apr 2026
Malene Sund
God beliggenhet med kort vei til gode restauranter og koselige butikker. Ubemannet så vi så ingenting til personalet, men det var helt i orden. Rent og grei standard, litt vel kjipe senger. Gode frokostplasser i nærheten, så spiste ikke frokost på hotellet. Alt i alt veldig greit.
Friends_and_family Friends
10/10
Exceptional
21 Apr 2026
Susanne
Gutes Frühstück (tolle Apfel-Zimt-Marmelade!!), SEHR nettes Personal, sehr gute Öffi-Anbindung
Partner
6/10
Pleasant
17 Apr 2026
Lone Orby
Bruser virkede ikke. Køleskab virkede ikke.
Svært at gøre noget ved , når det ikke er betjening i reception.
Friends_and_family Friends
10/10
Exceptional
03 Apr 2026
Tina
Ligger centralt og er rent og pænt. Masser af spisesteder i nærheden. God morgenmad
Partner
10/10
Exceptional
08 Mar 2026
Helene Bjelland
Super happy with the stay. Easy self check-in, nice room, nice location. Ok breakfast. I liked the lockers for luggage, and the common area was nice and practical!
10/10
Exceptional
05 Mar 2026
Martin
Fácil para moverse a las atracciones turísticas, lugar tranquilo para caminar, varios lugares donde comer alrededor.
Partner
2/10
Poor
12 Feb 2026
Bernhard
Bei Begehung meines Zimmers musste ich feststellen, dass das gesamte Bad mit Fäkalien überschwemmt war. Sowohl die Toilette als auch das Bidet sind insbesondere mit Stuhlgang übergeschwappt und das lief bis ins Zimmer hinein. In ein solches Zimmer sollte niemals ein Gast eintreten, das Reinigungspersonal MUSS so etwas vorher melden. Ich fühlte mich mehr als abgestoßen, wobei ich nach Meldung ein neues, kleineres Zimmer bekam.
Business Self
10/10
Exceptional
28 Jan 2026
Lena
Rent och fint rum med sköna sängar, kaffemaskin och fräscht
10/10
Exceptional
30 Dec 2025
Juliette
Un séjour absolument parfait à Berlin ! L’hôtel bénéficie d’un emplacement idéal, en plein cœur de la ville, à proximité immédiate de tous les monuments et quartiers touristiques. Tout se fait quasiment à pied, ce qui est extrêmement pratique pour découvrir Berlin sans contrainte.

L’arrivée et le départ sont entièrement autonomes, un vrai plus en termes de confort et de flexibilité. Dès l’entrée, l’hôtel sent très bon, ce qui donne tout de suite une excellente impression. Les infrastructures sont de grande qualité, tout est très propre, moderne et parfaitement pensé.

L’hôtel est également très bien insonorisé, ce qui garantit un repos optimal après de longues journées de visite. Honnêtement, c’était parfait, rien à redire. Je recommande à 100 % et j’y retournerai sans hésiter !
Partner
10/10
Exceptional
21 Dec 2025
Jahaziel
Espacio limpio y cómodo
Partner
10/10
Exceptional
14 Dec 2025
Jette
Værelset var fint rent, personalet venligt.
Friends_and_family Friends
8/10
Excellent
24 Nov 2025
Jani
Oikein kätevä sijainti ja mukava hotelli. Huoneessa oli vain reilusti liian lämmin (+25C), vaikka marraskuu ja ulkona kylmä. Jäähdytys ei toiminut ja ikkunaa piti availla illalla ja yöllä huonetta jäähdyttääkseen.
Partner
8/10
Excellent
21 Nov 2025
Melis
Personel yoktu. Tuvalet tam temiz değildi.
Partner
10/10
Exceptional
07 Nov 2025
Emilie
Flot værelse, fin rengøring, god morgenmad og god beliggenhed.
Leisure Family
2/10
Poor
02 Nov 2025
Selma
Skittent, mugg, skadedyr - ingen fasiliteter virker - frokosten uhygienisk- sjekk inn virker ikke, glass / karafell rom er brukt - skap er ødelagte - antakelig snart stengt ved tilsyn . Stay away! Uhøflig personell ved klage på helt åpenbare feil - kan ikke tysk/engelsk .
Friends_and_family Family
10/10
Exceptional
15 Oct 2025
Lena
Väldigt centralt och nära till allt, shopping, mat, transport och pub. Plus för väskförvaring på hotellet innan incheckning i form av låsbara skåp. Prisvärt och enkelt att checka in själv. Rent och modern.
Partner
10/10
Exceptional
02 Oct 2025
Hege Messel
For mye parfymelukt i resepsjonen og veldig harde senger.
Partner
10/10
Exceptional
12 Sep 2025
Peter

Ljudisolerat centralt läge

Bra läge centralt. Spårvagnarna utanför fönstret hörde man inte. Väldigt välisolerat! Frukosten var bra och rikhaltig
Friends_and_family Friends
8/10
Excellent
07 Sep 2025
Ernst Jürgen
Bis auf die Zeit beim Frühstück leider keine Ansprechpartner verfügbar.
Mir ist unklar, warum bei 3 Nächten zwischen 130€ und 180€ variieren.
Leisure Friends
8/10
Excellent
25 Jul 2025
Susanne
Die Unterkunft ist nett und sauber. Check-In und Check-Out sind digital und unkompliziert. Aber die menschlichen Komponente fehlt schon. Die Damen, die vor Ort sind und das Frühstück betreuen, sind sehr nett und hilfsbereit.
Leisure Family
6/10
Pleasant
16 Jul 2025
David

Nöjd

Mycket centralt och lätt tillgängligt. Smidig självbetjäning vid incheckningen och trevlig personal på frukosten.
Friends_and_family Family
10/10
Exceptional
22 May 2025
Verified traveler

Positiv oplevelse

Det var første gang jeg var på et hotel med self-service til check-in og check-out og det fungerede perfekt. Det var jeg meget positiv overrasket over.

Morgenmaden var fin og god kvalitet uden det helt store udvalg.
Self
10/10
Exceptional
30 Apr 2025
Peter

Gerne wieder!

Personalloser Checkin und Checkout klappt tadellos. Auch die Rechnungszusendung per email mit Firmenadresse sehr gut. Frühstück einfach aber sehr gut mit freundlichem und zuvorkommendem Service. Lounge mit Obst und Filterwasser-Hahn. Zimmer geräumig ruhig und sauber. Alles in allem: Ich komme gerne wieder!
Business
10/10
Exceptional
25 Feb 2025
Julia
Bestens geeignet für eine Geschäftsreise, insgesamt sehr ruhig.
Business
6/10
Pleasant
02 Feb 2025
Jens
Self service på dette nivået er ikke min greie. Når man først ankommer hotellet uten key card er man avhengig av å bli låst inn. Jeg traff heldigvis en renholdsarbeider som tok en røy på trappa. Samme gjelder hvis man skal plukke opp bagasje som er innlåst etter utsjekking. En hotell-lobby skal være betjent! Ferdig snakka!
Self
10/10
Exceptional
24 Jan 2025
Michael
Perfekt
Self
8/10
Excellent
19 Jan 2025
Maika
Sehr gute Lage, modern und sauber. Preis-Leistung super . Für kurztrip völlig ausreichend
Leisure Partner
10/10
Exceptional
17 Nov 2024
Magnus

Superbra för en weekend

Rent och fräscht med mycket bra läge nära Hackescher Markt och S-bahn.
Obemannad reception.
Helt ok frukost.
Partner
4/10
Poor
09 Nov 2024
Tim

Iskold oplevelse og dårlig service

Jeg var forretningstur og skulle overnatte 3 dage. Da jeg ankommer til hotellet sent første aften (kl. 22:00), var værelset iskoldt og føltes som 5 grader.

Aircondition virkede ikke. Radiator virkede ikke.

Jeg ringede til hotellet, som sagde de ikke kunne gøre noget og deres tekniker ville komme dagen efter. Jeg sov derfor med alt tøj og 2 x dyner.


Næste dag kommer jeg tilbage fra arbejde kl. 17:30 og opdager tekniker ikke har været der. Jeg ringer igen og de sender mand forbi, som blot bekræfter aircondition og radiator ikke virker. Han siger at tekniker igen er gået for dagen og derfor ikke kan hjælpe.

Han kommer tilbage med en varmeblæser, som kun virker når jeg er på værelset og som larmer. Så der jeg kommer retur for middag med kunder kl. 23:00 er værelset igen iskoldt.

Næste dag kommer jeg retur fra arbejde kl. 22:00 om aften og nu har tekniker været der og værelset står på 28 grader og jeg kan ikke skrue ned for varmen.

Virkelig dårlig oplevelse og service jeg havde med dette hotel og jeg tænker ikke at bruge det igen. Jeg har 6-8 overnatninger om måneden i Berlin, men bliver ikke dette hotel jeg vil bruge.
Business
6/10
Pleasant
18 Aug 2024
Francesca
Struttura molto centrale e comoda. Personale però completamente assente. È tutto automatico e non facilmente intuibile. Per il cambio e la pulizia degli asciugamani bisogna contattare ogni giorno la reception tramite il telefono della hall e rispondono da un altro hotel nelle vicinanze. Buono il refill gratuito dell'acqua nella reception e il deposito valigie. È comunque assurdo che all'interno della struttura non ci sia un addetto a cui poter chiedere anche una semplice informazione.
Leisure Partner
8/10
Excellent
29 May 2024
Simone
X
Leisure Partner
8/10
Excellent
26 May 2024
Katrine

Gode rum og beliggenhed

Vi havde et familierum til 4 personer, og det var virkelig lækkert og rummeligt. Morgenmadsbuffet var også god.
Friends_and_family Family
6/10
Pleasant
13 May 2024
Verified traveler

Familjesemester

Rummet var i bra storlek för en familj, rent och fräscht. Sängarna lite hårda.
Friends_and_family Family
6/10
Pleasant
02 May 2024
Jens

Anmeldelse

God beliggenhed. Vi boede på 5. Sal og fra dag 2 og resten af opholdet virkede elevatoren ikke!
På vores værelse (501) kunne toilettet kun med besvær skylle ud - åbenbart var der noget med rørene for der lød boblelyde når vi bruge håndvasken.
Morgenmad ok. Værelset rent men trappe mv. noget snusket.
Friends_and_family Family

Location & surroundings

Classik® Hotel Hackescher Markt, Berlin - Mitte
Grosse Präsidentenstrasse, 8, Berlin, Germany

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Classik® Hotel Hackescher Markt, Berlin - Mitte

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