Name: Arcotel John F
Address: Werderscher Markt, 11, Berlin, 10117, DE

8/10

Excellent

27 Jul 2026

Erica

Very clean

10/10

Exceptional

25 Jul 2026

Chantal

Très bon déjeuner complet, hôtel très propre et bien situé.

10/10

Exceptional

26 Jun 2026

Azalea

Cute hotel right in the center of the museum campus. I came during the heatwave of June 2026 and the per-room adjustable AC blew nice and cold through the night. Shower was big and clean, and the bed was huge and comfortable. I even had a big fridge with a freezer which was amazing. Loved my stay here and would come again

Self

10/10

Exceptional

23 Jun 2026

Sheila

The hotel's location couldn't be better, close to Gendarmenmarkt, Museum Island, Potsdamer Platz, shopping, public transportation, and a wide variety of restaurants. Rooms are reasonably large and comfortable, though the mannered chairs take up way too much space and should be replaced. Desk staff could be more welcoming but the women on the restaurant staff are wonderfully friendly and there is a good, though pricey, breakfast buffet. The bar offers cocktails at a discount on weekdays. The laundry service is poor to the point of being unusable, charging double on weekends and for pickups even one minute after the stated 9 am guest delivery time. For longer stays a self-service laundromat is the only option.

Partner

6/10

Pleasant

15 Jun 2026

Andrew

Hotel is in a great, central location for exploring restaurants and monuments. It was comforting having 24 hour front desk staff and the bar/restaurant staff are excellent. The saunas and wellness area were clean and well attended to. Would be helpful to have more than just cardio equipment in the gym.
The junior suite was ok. The view was nice with the courtyard BUT #1 The fridge in the room smelled of urine so strong that if you opened it the room was swamped. We advised the front desk of this multiple times but nothing was done so we were unable to use the fridge for 6 days and were not able to drink the included beverages due to the stench. #2 The king bed is actually two small twin beds and regardless of size, this was the most uncomfortable bed(s) we have EVER experienced as a couple in their 30’s who has travelled to multiple countries. #3 We stripped our bed to ensure it would be cleaned (as cleaning only happens if you remember to request it the day before) and discovered the most disgusting mattress cover that had clearly been soiled multiple times and never washed (It was replaced after we removed it) #4 The hotel was quiet until the morning when the cleaning crew showed up and had zero respect for the guests by letting every door slam or having doors propped open with the tv blasting for all to hear.
This is definitely not a luxury property as advertised. 6/10.

Partner

6/10

Pleasant

13 Jun 2026

Coralie

Great position for where we needed to be .
No housekeeping during our 4 day stay and our room wasnt ready until 4.30pm due to a large coach trip .
Breakfast was manic due to this , there was however a good selection of food .
Easy enough to get clean towels you just picked them up by asking at reception .

Friends

10/10

Exceptional

01 Jun 2026

Nicola

Happy to recommend, very comfortable

Business

10/10

Exceptional

24 May 2026

Diana

This hotel was excellent and met all our expectations. Berlin is huge so we chose this hotel because of its proximity to what interested us which was being close to the main cultural sights. We were a 10 minute walk to Museum Island and the Berlin State Opera. Both not to be missed, The restaurant in the hotel is a good spot for a meal or evening drink. Because it is an area of beautiful historic buildings there are little in the way of cafes and shopping but walk 10 minutes and there is the historic Nikolaiviertel area of Berlin full of great restaurants and a a river front beer garden. Great feature of hotel is the 147 bus which drops you in front of hotel from main train station and the Museum Subway stop is also nearby.

Partner

6/10

Pleasant

21 May 2026

Carrol

Front desk staff most helpful. They were understaffed but nice.

Friends

10/10

Exceptional

20 Apr 2026

Theresa

The Arcotel is in a very nice neighborhood close to museums. The room was a good size and the bed was comfortable. Although the coffee was instant (which is strange when you are from BC) it was quite good!

Partner

10/10

Exceptional

19 Feb 2026

Deborah

Staff was exceptionally helpful & welcoming. Rooms were clean and quiet. Conveniently located. Hotel restaurant was excellent as well & bar staff friendly.

8/10

Excellent

03 Jan 2026

Arjun

Very nice rooms!

Partner

10/10

Exceptional

30 Dec 2025

Lindsay

Clean and comfy stay! Nice price!

10/10

Exceptional

22 Dec 2025

Richard

Clean room and very nice staff. I had to get my bag delivered to the hotel and they were very kind and helpful throughout the whole process. Would stay here again

Self

10/10

Exceptional

16 Dec 2025

Lorie

Hotel was in a great location. Easy walking access to many Christmas Markets. Also 5 minutes from Museum Island and from river boat cruise. Friendly check in and nice room

Leisure Friends

10/10

Exceptional

28 Nov 2025

Thomas

Staff is super kind. Breakfast is good, lots of options. Rooms are nice also

Friends_and_family Friends

10/10

Exceptional

24 Oct 2025

Peter

Great Value & Location

Excellent room at a great price and amazing location.

Partner

6/10

Pleasant

22 Sep 2025

Mahyar

Good location, but very poor amenities and overpriced compared with amenities available at the hotel.

Leisure Self

10/10

Exceptional

09 Sep 2025

Amber

Friendly/helpful staff

Staff were friendly and very helpful. Room was clean and well maintained with the exception of mold stained caulking around the tub. Located in a business area of town, things were mostly quiet even with the rooftop bar on the same floor.

Friends_and_family Family

10/10

Exceptional

25 Aug 2025

Melissa

Awesome hotel. Great location.

An excellent hotel. They went above and beyond to make our stay easy and comfortable.

Partner

10/10

Exceptional

09 Aug 2025

Claris

Convenient location, walkable everywhere.

8/10

Excellent

03 Aug 2025

Matthew

Would give a JF for this hotel…

The hotel was great for our stay, around 5 minute walk to the U Bahn. We walked to the TV Tower in around 20 minutes. The hotel was quiet and really clean. Reception was always on hand to help. The hotel menu was a little limited but the staff were great. It said that they had a laundry service which was quite expensive (€4 for a pair of socks)! All in all though a nice little place to stay that was value for money and very convenient.

Friends_and_family Family

10/10

Exceptional

15 Jul 2025

YingFu

Very good location, 5 min walk to the museum island

10/10

Exceptional

01 Jul 2025

Stanley

Right location and clean

Leisure Family

8/10

Excellent

20 Jun 2025

Lizzy

Location was great!
Check in was not that good, but staff apologetic and getting an upgrade room.
Views of room great. Shower had no shelves for anything. Very limited railing for towels
Breakfast was good.

Leisure Family

10/10

Exceptional

15 Jun 2025

Sakurawo

One thing I didn't like was the indicator just outside the room, that shows whether someone is in the room or not. I hope the hotel remove that function, since it does not feel safe.

Business Self

2/10

Poor

07 Jun 2025

Michael

Appalling. This is at best a 3 star hotel masquerading as a 4 star. For an almost €200/night (post tax) Jr suite my fiancé and I got:

A \"city view\"on the first floor that looked into the courtyard. A \"king size bed\" that was just two small beds pressed together. Weathered chairs, a mini fridge that didn't work, cheap IKEA furniture that was falling apart with parts that were clearly painted over, and a disgusting bathroom.

I've stayed at nicer motels. At least there the price is comesurate with the expected quality.

Leisure Partner

10/10

Exceptional

26 May 2025

Alexander

Great location with friendly staff. The rooms were nice and quiet.

Leisure Family

8/10

Excellent

19 May 2025

Agnes

Walkable to a few tourists spots.

Leisure Family

6/10

Pleasant

19 May 2025

Deborah

Staff were friendly, however the amenities in the room had run out before I entered the room- soap in the shower, and when I reported it, they didn't seam to care.

Business Self

10/10

Exceptional

17 Apr 2025

Tim

Perfect placement. Great staff. Clean

10/10

Exceptional

04 Feb 2025

Elena

Super convenient stay

The location is very convenient: minutes from Alexander Platz, Friedrich strasse and Unter den Linden. Minutes from U5 and U2 stations. Very secure area as the hotel is adjacent to the Ministry of Foreign Affairs. Quiet and nice neighborhood in Mitte with great restaurants. Regular rooms are fair but a bit small. Next level up, rooms are more spacious. Overall simple, clean and no-frills hotel located super conveniently in the heart of Berlin Mitte.

Friends_and_family Family

10/10

Exceptional

19 Jan 2025

Elisa

Staff was friendly

Leisure Partner

10/10

Exceptional

28 Dec 2024

Ana-Maria

Clean and good food

10/10

Exceptional

21 Dec 2024

Akiko

They kept our luggage before check-in and after check-out. Great breakfast!

Leisure Family

8/10

Excellent

26 Oct 2024

Andreas

Nothing special , but a very good hotel for a touristic Berlin trip - just a minute or two walk off the usual tourist tracks , therefore a hidden gem, nice and quiet.

Business_and_leisure Self

8/10

Excellent

12 Oct 2024

Leigh

Really liked this property, only thing is and I think that it would be the same staying anywhere in Berlin it is about 20 mins away from anything, 20 mins to most places, 20 mins from food, 20 mins from a bar. But with such a massive city this can happen

Leisure Family

8/10

Excellent

09 Oct 2024

David

Good Hotel

This is a clean modern hotel located in a quiet central spot. Would stay again

Partner

10/10

Exceptional

22 Sep 2024

sukhdev

Good location with clean modern rooms. Friendly staff.

Friends_and_family Friends

10/10

Exceptional

20 Sep 2024

Linda

Very nice hotel. Short distance to underground so easy to get to various sites. Also in walking distance to Alexanderplatz and Museum Island

Partner

10/10

Exceptional

17 Sep 2024

Verified traveler

The stay was excellent. I really appreciate efficiency, the quiet and cleanliness of the hotel. The one thing I found disconcerting is that there is no interior lock or chain or deadbolt on the room door.

Self

8/10

Excellent

09 Sep 2024

Dora

Value for money. Convenient, clean and friendly staff. Negative: the bathroom had a weird layout and it smell bad, like a sewage backup.

Leisure Partner

8/10

Excellent

02 Sep 2024

Tim

There were a lot of building works going on but otherwise great

Partner

10/10

Exceptional

27 Aug 2024

Kimberly

Wonderful stay. Close to sights. Staff was amazing and room was very clean. Bonus - air conditioning was working perfectly on a very hot day!

Leisure Partner

10/10

Exceptional

29 Jul 2024

Ricardo

Buen lugar, la única queja es que la cerradura que nos tocó no funcionaba correctamente

Leisure Partner

10/10

Exceptional

20 Jul 2024

Stephen

Modern

6/10

Pleasant

10 Jul 2024

Douglas

Walkable to the major attractions, museum island, and the needle. Hotel room did not smell right. To our delight the desk clerk told us breakfast was included and told us where the restaurant was. Had a mediocre meal there the first day. Second day they stopped us at the door and told us no breakfast and said we should have not received the first one. Needless embarrassment and error on their part. $6 bottled water no refills in the room after cleaning. No frills, instant coffee in the room, basic.

Leisure Family

10/10

Exceptional

26 May 2024

Cheng

Nice big rooms. Comfortable beds and decent facilities. Close to public transport and the heart of the museum island. Wish there was a fridge in the room.

Leisure Partner

6/10

Pleasant

24 Apr 2024

Verified traveler

The rooms are good but their age is showing. The hotel is very clean.
During the stay, there was a water leak somewhere in the hotel and instead of partially cutting off the water supply, they just decided to cut the water supply of the entire hotel, that too without informing the guests. Which was pretty weird and inconvenient.

Business Self

8/10

Excellent

21 Apr 2024

KATHARINE

Good location for museums. Near underground.

Leisure Family

10/10

Exceptional

04 Apr 2024

Tamara

Great location. Staff were very helpful and friendly. Stored our luggage before and after check in while we explored. Clean comfortable rooms and great decor. Beautiful hotel.

Leisure Family

6/10

Pleasant

28 Mar 2024

Inessa

Very average not sure room type is common with what I ordered

10/10

Exceptional

04 Mar 2024

Joel

My first visit to Berlin, better for the hotel. My wife and I were there for 8 days, the room was a good size and the bed was extremely comfortable. We liked the warming lamp in the bathroom. We had the traditional German breakfast only once and found BLND coffee shop right across the street that had pretzel bagels with lox, caprese, and avocado (3 differnt choices), muesli with Chia seeds or yogurt, and pastries that we only had a couple of times. There is also a small shop in the same space and we were able to buy mineral water and some German snacks. Dinner at the hotel was delicious, Grace had the Wienerschnitzel and I had an interesting take on pesto with spinach instead of basil. Every one of the staff were fantastic, helpful and personable and engaging. I would recommend Arcotel John F [for JFK] in a heartbeat

Leisure Family

10/10

Exceptional

29 Feb 2024

Carolyn V

This is the quietest hotel that I have ever stayed at in Berlin. Excellent nights sleep and very comfortable. The Staff were excellent, efficient and friendly, particularly the bar staff. The breakfast was varied and tasty. I will look to stay here again in the near future.

Leisure Friends

10/10

Exceptional

22 Feb 2024

Michael

Wonderful staff, very clean

10/10

Exceptional

18 Feb 2024

MARC

The hotel is located next to Museum Island, the Staatsoper, Under Den Linden and near a subway station. Good restaurants nearby. I was impressed with the size of the room and the shower.

Leisure Friends

10/10

Exceptional

15 Feb 2024

louise

Wonderful location with an exceptional view. Very good value for money, very comfortable

Leisure Family_with_children

10/10

Exceptional

01 Jan 2024

Richard

Very nice hotel, good location

Leisure Family

10/10

Exceptional

01 Jan 2024

RAUL

Amazing place. Great modern and confortable rooms. Breakfast buffet was really good too.
Its in the middle of the “political and economical” area so it may feel a bit lonely at night but super safe area and very walkable to every attraction

Leisure Family

10/10

Exceptional

23 Dec 2023

Rob

Christmas cheer

A lovely base to explore Berlin’s museums and Christmas Markets. Clean and friendly , easy to get to from public transport. Could have done with a fridge in the room.

Partner

6/10

Pleasant

18 Dec 2023

Adrian

Cutting corners /kaputtsparing in progress

The hotel must have been nice and dandy a couple of years back, but it's past its prime days. Reception is understaffed and not very helpful. We showed up an hour before check in time, the room wasn't ready yet (which is fine) but rather than preallocating us somewhere, we had to show up at 3 when there was a crazy queue. Another guest commented that such waiting lines are ok at Xmas markets not at the hotel. Amenities in the room are minimal (no vanity set, cheap soap in dispensers, no water, no minibar). There was a spot for fruit which is now replaced by a piece of paper depicting an apple. There is a better hotel in the vicinity, I'll be staying there instead next time

Friends_and_family Family

6/10

Pleasant

29 Nov 2023

Henry

Good location, clean and spacious rooms.

No mini bar / food available, limited options from computer operated system in lobby (no options for people with nut allergies).

Business Self

8/10

Excellent

27 Nov 2023

Isabelle

House keeping didn’t replenish some toiletries daily nor replace used glasses for several days

10/10

Exceptional

15 Oct 2023

Inna

Very conveniently located to all the sites.
No much character but Good value.
Wish they had USB chargers in the room. You have make sure your converter has enough USBs to charge all the devices.

Leisure Partner

10/10

Exceptional

02 Oct 2023

Keren

The staff members greeted us with a friendly smile arrival. Check in was quick and informative. Our hotel room was spacious and clean. The hotel was centrally located and within walking distance of main tourist attractions. We included breakfast with our stay and it was delicious. For diner we walked around the corner to a beautiful Thai restaurant, Good Time, the service and food were amazing. I highly recommend this hotel.

Leisure Partner

8/10

Excellent

26 Sep 2023

Katie

Weekend stay for the marathon

Had a 3-night stay for the Berlin Marathon. The hotel was conveniently located and we appreciated the pasta buffet on Saturday evening. Our room was spacious and quiet.

Buffet breakfast was good and lasted for many hours during the weekend was nice. The bar was quiet but the service was fine. Overall, the stay was good.

Partner

8/10

Excellent

05 Sep 2023

Zhaobin

There are not body lotion and hand soap for the first two day stay, so we thought they do not them at all, but in the last night stay, we were going to live and found body lotion and hand soap in the room.

Leisure Partner

6/10

Pleasant

02 Sep 2023

Michael

No meals after 10pm maybe an issue for some

Business Self

8/10

Excellent

02 Sep 2023

Ben

There were issues with room safe and maintenance. Lack of staff, service under par. No resolution for issues for more than 2 days.

Leisure Family

8/10

Excellent

20 Aug 2023

Ralph

Clean and comfortable. Great central location.

Leisure Family

10/10

Exceptional

15 Aug 2023

Danielle

Wonderful beds. Great A/C.

Friends_and_family Family

10/10

Exceptional

01 Aug 2023

elisabetta

Great hotel - best location. Decor is ok , but room is clean and comfortable.
Right next door to way more pricier options. Highly recommended .

Leisure Family

4/10

Poor

23 Jul 2023

Dragos

The good: central quiet area, architecture surrounding the hotel, proximity to major areas, room size, AC. The bad: damaged furniture, dirty/stained walls, dirty door, dirty shower floor. Also had to share the room with a 🕷️. Overall, I wouldn't recommend for this price.

Leisure Self

10/10

Exceptional

17 Jul 2023

Dmitry

Clean and comfortable rooms at a decent location

Leisure Family

8/10

Excellent

28 Jun 2023

Hugo

Conveniently located in the heart of Berlin, next to museum island. Many restaurants nearby.

No bathtub, only shower. Breakfast OK. My two hotels in Munich (4 stars also) had bathtubs, and at breakfast, a chef was cooking eggs on demand.

Leisure Self

10/10

Exceptional

26 Jun 2023

Rebecca

I stayed 3 nights then left for one night I stayed outside Berlin. I returned for my last night. Location is fabulous if interested in museums or Stadtsopera. Mitte area is easily walkable to WWII memorials and cafes. Many historical plaques to read and ponder.

Self

10/10

Exceptional

17 Jun 2023

Verified traveler

Clean and comfortable, great location

Friends_and_family Family

10/10

Exceptional

15 Jun 2023

shain

Great hotel

Family

10/10

Exceptional

15 Jun 2023

Ivy

I enjoyed my stay

8/10

Excellent

09 Jun 2023

David

The John F arcotel in Berlin

Great location. Clean. Convenient. Price acceptable.

Friends_and_family Family

10/10

Exceptional

08 Jun 2023

Geoffrey

Lovely stay. Wish the beds were softer.

Leisure Family_with_children

10/10

Exceptional

02 Jun 2023

Israel

Very good hotel in the center of Berlin

The Hotel was very good. The location is great, the room is great, the breakfast very good.

Partner

10/10

Exceptional

30 May 2023

Richard

Great location, had a wonderful weekend.

Friends_and_family Friends

6/10

Pleasant

28 May 2023

Timon

Lovely place

Lovely place - very quiet, very clean, polite staff… only gripe was a request to refill shampoo and soap bottles - didn’t happen 😡

Partner

10/10

Exceptional

27 May 2023

Debra

Had a problem with hot water in the shower which was immediately addressed. Very nice quiet room. Enjoyed the apples from the lobby!

Leisure Family

4/10

Poor

08 May 2023

Edward

Ac was broken in the room. Unbearably hot. Took multiple complaints before someone checked and agreed it was broken. Finally agreed to change our rooms at 11 pm when my baby was sleeping even though I had started complaining at 6pm. Poor

Leisure Family_with_children

10/10

Exceptional

26 Apr 2023

Matthew

Very good location. Good rooms. Helpful staff.

Leisure Self

8/10

Excellent

28 Jan 2023

Debbie

Lovely hotel in a great location. Friendly staff. Nice breakfast. Not enough tea, milk and sugar in room- had to ask each day for 3 days.

Leisure Partner

10/10

Exceptional

06 Dec 2022

Craig

Highly recommend this hotel for a stay in Berlin.

An excellent all round experience. Wonderful hotel, superb rooms, friendly welcome at reception and they deal with any problems efficiently, nice vibe in the bar, and an excellent breakfast in tge restaurant.

Partner

8/10

Excellent

27 Oct 2022

michael wayne

great location if you are into museums because it is right next to museum island. The Wi-Fi is mixed -- I was on 3rd floor and had spotty coverage. I had friends on 6th floor and they had excellent coverage.

Leisure Family

6/10

Pleasant

19 Oct 2022

Cheng-wei

I wanted to use the sauna service. But it does not provide water and the lockers are mostly unusable (most likely due to being out of batteries).

8/10

Excellent

19 Sep 2022

Harp

Decent Hotel for one night.
Needs a room refresher, the upholstered silver bed headboard was dated.
The shower needs to be thoroughly cleaned or renovated.

Leisure Partner

10/10

Exceptional

22 Jul 2022

Gary

What a nice hotel! Parked in the hotel’s garage with ease, enjoyed a comfy room, super locale and a tasty breakfast!

Leisure Partner

8/10

Excellent

15 Jul 2022

Ingeborg

Great stay for a Coldplay Concert and sightseeing

A great stay with very helpful staff. We did not have breakfast in the hotel so I cannot comment on that. The bar was not open most evenings at this time but you could purchase beer and soft drinks from the fridge in reception and sit in the bar area.
The hotel is very convenient for 2 Ubahn stations.

Friends_and_family Family

10/10

Exceptional

14 Jul 2022

Paulina

Excelente ubicación

Leisure Friends

2/10

Poor

07 Jul 2022

mohammed

Terrible experience!

Leisure Family

10/10

Exceptional

19 May 2022

Douglas

Friendly, helpful staff. Great location for seeing many of Berlin’s sites on foot. Ubahn station very close for trip to Charlottenberg Palace and adjacent museums.

10/10

Exceptional

24 Apr 2022

Stephanie

Friendly staff, well-located.

Business

8/10

Excellent

30 Nov 2021

Jeannette

The hotel is located in a nice walkable area with access to many restaurants, tourists highlights, and shopping. The staff was professional and courteous. However, it is not as fancy as advertised. It is a standard and clean hotel, not 5-star if that is what you are looking for.

Leisure Partner

8/10

Excellent

27 Nov 2021

Tyler

Great location. Otherwise underwhelming.

Decent hotel all around. Closer to 3 star than 4 star. Breakfast wasn’t too good - limited and underwhelming.

Very well located for travelers!

Partner