Name: Capri By Fraser Berlin
Address: Scharrenstrasse 22, Berlin, 10178, DE

8/10

Excellent

01 Aug 2026

Greg

All staff were very helpful and friendly but the bar staff were by far one of the best ice ever met.

10/10

Exceptional

31 Jul 2026

jeffrey s.

Staff was most accommodating. Can't beat the location.

8/10

Excellent

28 Jul 2026

Harit

4 stars for an otherwise 5 star property. Rooms are clean, great location - right next to the river and main walking path and main attractions. Enjoyed stay. All good.
Staff goofed up at checkin and wrote wrong room number on the key and I ended up waking up the guests who were in other room!. May be a genuine mistake and doesn't happen often.
Second issue is that they insisted on informing the desk in person for clean up everyday even though I told them clean everyday. We missed to inform one day and the room wasn't cleaned. There is no need for this unnecessary hoop imo.

8/10

Excellent

27 Jul 2026

Kendall

All good. Poorly designed is all — but thats my opinion

10/10

Exceptional

25 Jul 2026

Genevieve

Beautiful Hotel on the island of museum. Very quiet and clean.

10/10

Exceptional

15 Jul 2026

Michael

Other than the no windows thing, the apartment was great

Family_with_children

10/10

Exceptional

10 Jul 2026

Mandy

Very chill place to stay on Museum Island

Family

10/10

Exceptional

02 Jul 2026

Yuksel

Clean

8/10

Excellent

21 Jun 2026

Marie-Danielle

I was glad to splurge on my hotel room as I got an amazing view on the TV tower and had a balcony. The room was great, though I was a bit surprised by the extra costs to get a full kitchenware kit, and additional coffee pods even if my stay was 6 days. The breakfast was good, but limited. Hotel was also close to two metro stations (5 minutes walk) and bus stops is a few steps from the hotel. It is also very much downtown. I would recommend this hotel for sure!

Self

10/10

Exceptional

08 Jun 2026

Marilyn

Very enjoyable stay at Capri by Fraser in Berlin. Clean comfortable well appointed room with enough space for 2. Staff were super helpful and friendly. Highly recommended.

Partner

10/10

Exceptional

01 Jun 2026

JAMES

Great for staying for a weekend in Berlin. Room was a great size and bed was comfy. Really quiet at night time. Well connected

Partner

10/10

Exceptional

30 May 2026

Rebecca

Would stay again

Friends

10/10

Exceptional

22 May 2026

Shirley

Very central located and easy access to public transportation Very clean, friendly staff and our room was very comfortable Definitely would stay here again

Partner

10/10

Exceptional

07 May 2026

Alana

Staff were very welcoming and helpful. My room had a wonderful view, was very spacious, and very clean

Self

10/10

Exceptional

14 Apr 2026

Robert

Clean comfortable room. Pleasant and helpful staff.

10/10

Exceptional

12 Apr 2026

Franziska

Super nice and friendly staff team making you feel at home - rooms are spacious and include little kitchenettes, would come again

Partner

10/10

Exceptional

02 Apr 2026

Corbin

Clean room,

8/10

Excellent

27 Mar 2026

Willard

The hotel was clean and modern. It's just that the hotel didn't provide extra services such as transfer from and to hotel. They didnt recomend a third party service either. Other than, everything was good. We didnt try the restaurant. I borrowed a luggage scale from the receptionist so that was helpful.

10/10

Exceptional

24 Feb 2026

Laura

Room was very clean. Staff on the front desk were lovely and friendly.

Self

10/10

Exceptional

18 Feb 2026

Chew W

Clean room, good views and strategic location.

Partner

10/10

Exceptional

15 Jan 2026

Rachel

Large bed and well equipped room

Business

10/10

Exceptional

04 Jan 2026

Ahinavai

La chambre est grande, spacieuse, et équipée. La chambre était propre. Nous avions tout ce qu’il fallait pour la toilette et pour la cuisine. L’accueil est parfait. L’hôtel est propre, il y a une salle de sport.

Partner

10/10

Exceptional

15 Dec 2025

Betsy Gail

The front desk staff where some of the friendliest and most helpful i've encountered, the hotel.was well.designed and welcoming, and very clean.nice place to stay.

Business_and_leisure Partner

10/10

Exceptional

03 Dec 2025

Preston

They had 2 charges for the breakfast non were free. One was for coffee and a pastry and the other was a full breakfast. They were both excellent for the price but not included in my stay price. I would go back for sure.

Leisure Partner

10/10

Exceptional

21 Nov 2025

Vikesh

Having checked it, we were met with very welcoming reception staff, friendly, checked us and and made us feel at home, always readily free to assist. The room was nice and spacious.

Friends_and_family Family

2/10

Poor

16 Oct 2025

Robert

After 27 hrs of travel, First night stay was told to evacuate due to WW2 bomb in proximity.
No alternate accommodation provided. Hotel reopened following day.
Paid Breakfast meal was congested with flies, poor selection, stale bread/pastries.
Basically machine style food.and drinks.

Business_and_leisure

10/10

Exceptional

11 Oct 2025

Blair

We loved this hotel! Stylish, light, airy, with a comfortable bed and it included a kitchenette. The staff were very friendly and helpful, and the lobby was a fun place to hang out while waiting for an Uber. (There's an archaeological dig under the glass floor of the lobby which is so interesting!).

Leisure Partner

10/10

Exceptional

16 Mar 2025

Verified traveler

Perfect for a city break

Really nice hotel in a great location, breakfast was very good and the staff were very friendly. Only small issue we had was that the air conditioning did not work, so the rooms got a little too warm.

Friends_and_family Family

10/10

Exceptional

26 Dec 2024

mohammadmostafa

One of the best hotels in Berlin

We have stayed for two nights during Christmas and have a wonderful experience. The reception helped us to surprise my kids with gifts,
finding the location, ...

Friends_and_family Family

10/10

Exceptional

07 Nov 2024

Ching Ching

Excellent location and great stay! Special the hotel reception lady, super friendly. My family and I always had a wonderful time stay in the Fraser hotel group in the different cities! Never disappointed:)

Friends_and_family Family

10/10

Exceptional

20 Oct 2024

Devika

Excellent customer service, fantastic room. Had a fridge, microwave and kitchen. Front desk staff was friendly and housekeeping staff cleaned out room. Loved that there was laundry, but we had to pay for it. The lounge area has a glass floor with a historic museum/site that you can view under the glass. Location was quite close to a train station

Leisure Partner

8/10

Excellent

20 Oct 2024

Claudia

Friendly staff, helpful in recommending dining options nearby. Little grill restaurant 3 minutes from hotel was very nice.
Only downside was fire alarm with subsequent evacuation around midnight. This is not the hotels fault, but a guest cooking in the room and triggering the smoke alarm. Note this is a suites hotel and all rooms come with cooking facilities, so beware of incompetent hobby chefs.
This hotel is near popular Nikolai Viertel.

Business

10/10

Exceptional

12 Sep 2024

John Graham

This is an excellent hotel in a great location for all the main sites
Staff are friendly and helpful. Rooms are very nice, shower is fantastic

Leisure Partner

6/10

Pleasant

05 Sep 2024

Vivian Hok Chiu

Nice balcony on the top floor room. Overall a present stay. wish the hotel provide more laundry detergent for the in-room washing machine.

6/10

Pleasant

02 Sep 2024

Steven

Hotel was nice, but air conditioning did not work well in our room. Staff was friendly and helpful.

Leisure Partner

10/10

Exceptional

27 Aug 2024

Amelia

The staff were incredible - all so friendly and welcoming. Breakfast had a good variety with meat and vegan options available. The rooms have floor to ceiling windows which was beautiful! And a kitchenette with a microwave, hob, sink, coffee machine and washing machine. Good size television with a range of channels including German, English and French channels (maybe more but I didn’t see). The bed was comfortable - my only thing I would improve would be blackout curtains and a firm pillow option as I’m personally used to it being very dark and use a firmer pillow. I liked that the rooms were only cleaned every 3 days as this is more environmentally friendly, however if you require more, you can ask at the reception. The reception is 24 hours so if you need anything, they’re happy to help. I needed earplugs one night as our upstairs neighbour was heavy-footed and they provided me with some which was very helpful. There is also minimal noise from outside during the night, just sirens occasionally. The area felt relatively safe and it was an easy walking distance to Alexanderplatz - about 10 minute walk or less if you walk quickly. About a 15-20 minute walk to Unter den Linden and the Brandenburg Gate. About a 5 minute walk to the Berliner Dom and Museum Island. There’s also a supermarket across the road where you can buy food to cook, saving you some money during your stay.
Overall, I would highly recommend this hotel. They made our stay with our 2 year old very comfortable!

Leisure Family_with_children

10/10

Exceptional

13 Aug 2024

Justin

A great hotel in a super walkable location. Really clean, modern and great natural light in the rooms!

Partner

10/10

Exceptional

16 Apr 2024

Andre

Very friendly staff

Leisure Self

10/10

Exceptional

11 Apr 2024

Xuan

Convenient location.

Leisure Family_with_children

10/10

Exceptional

12 Mar 2024

Marian

We loved our stay here last November. The hotel is walkable to a lot of restaurants, museums and other interesting spots in Berlin. The daily breakfast was wonderful, the staff were all kind and helpful, the bedroom was very clean. We also appreciated the laundry area in the hotel as it was very clean and all the services are available via an app. We'd love to return to this hotel again one day.

Leisure

4/10

Poor

10 Jan 2024

Celine

Great location. Room was 28 degrees in January with only option to regulate temp to turn system off leaving room still at 25 degrees and stuffy (windows don’t open in rooms).
No house cleaning offered over 7 day stay, and no top ups of provided supplies (careful with your toilet paper use!)
In room washer was musty with washed clothes smelling worse then when they went in

4/10

Poor

27 Dec 2023

ching janice

Was witout hot water for a few days other than that overall was alright for the prices

Family

10/10

Exceptional

20 Sep 2023

Jessica

So nice!

It was amazing!!! We never wanted to leave the hotel lol incredible that there was a washer/dryer as well. No complaints at all

Friends_and_family Friends

10/10

Exceptional

13 Sep 2023

Patzy

Love the hotel, great location, easy to get around by foot, bike or public transport, rooms are spacious and staff super friendly and helpful. Such a great find.

Business_and_leisure Self

10/10

Exceptional

10 Aug 2023

Danielle

Perfecto!

Loved this hotel! It was modern, the staff were amazing and it's only a 10 minute walk from Mitte (central Berlin). There is also a supermarket across the road.

Partner

8/10

Excellent

17 Jul 2023

Danielle

Good for a long term stay

Did not realize this was more of a long term stay situation so good if that’s what you are looking for. Parking is extremely limited, we were very lucky to have snatched 1 of 5 spots! The room was spacious and comfortable containing a kitchenette area. I wouldn’t consider this property to be a full service hotel but the staff we interacted with were very nice and pleasant. Location is not ideal for touring the popular tourist spots and restaurants are limited, in general,in that area. Unfortunately you can hear everything going on outside your room in the hallway. We had some pretty loud neighbors who kept slamming their door late at night, pretty unpleasant. Overall I would recommend this property to those who need accommodations for a week or more but not for less.

Partner

10/10

Exceptional

26 Jun 2023

Michael

Very conveniently located in the Mitte district with a grocery store just across the street. The rooms are incredibly spacious with modern amenities, including an economy size washer that can also be used as a dryer! All of the staff were super friendly! Our room had a great view, and the beds were extremely comfortable. My only issue was the fact that they didn’t really have a working bar we could hang out at the end of the day and have a cocktail.

10/10

Exceptional

13 Jun 2023

Boris

Modern, spacious rooms!

We absolutely loved this hotel. We traveled for two weeks to 5 countries, and Capri was our favorite one. The studio premier was so much space for us two. It felt like a little condo. We were really pleased with how modern and updated the place was and were really happy with the location. They also had a glass floor overlooking the well that the hotel was built around, which I thought was a unique and cool touch. The only thing is that the room itself was always hot no matter how high you turned the AC. We tried everything to cool it off and spoke to the overnight desk staff one night when we couldn't sleep with how hot it was and nothing helped, but we would still stay here again simply due to how nice the place was.

Partner

8/10

Excellent

06 Jun 2023

engin

Good stuff

Staff was very friendly and helpful. Burak at the Front office is genuine professional and welcoming. Definitely will come back and stay. Thank you.

Business

10/10

Exceptional

06 Jun 2023

Maria

Good size room, helpful staff, great location

Leisure Friends

10/10

Exceptional

09 May 2023

Asha

The staff were very helpful upon check in, & provided information on what bus routes were the best for my needs. The room was impeccable and I look forward to staying at other properties in this group in the future!

Leisure Self

10/10

Exceptional

16 Apr 2023

Michael

Location.

Leisure Partner

8/10

Excellent

03 Feb 2023

Holly

Good location. Despite being on a busy road the room was quiet. In easy reach of Humboldt Forum and other museums, plus several nearby metro stations. Laundry facilities were really useful and the room was spacious and clean. One slight criticism would be that things were not brilliantly designed - the curtain came right off the rail as there was no stopper on the end and the shower screen was too short so water went all over the floor. I would stay here again however and found it to be good value.

Leisure Partner

10/10

Exceptional

26 Nov 2022

Kaileen

Easy to get to by public bus; friendly and accommodating staff; clean room that had the essentials for a 1 night stopover. Reasonably priced for what you’re getting.

Leisure Self

10/10

Exceptional

04 Oct 2022

Frank

The Capri staff were fantastic. Always helpful and concerned for our enjoyment of the hotel.

Business_and_leisure Family

8/10

Excellent

21 Sep 2022

Jeremy

Nice hotel, great location, adequate staff.

Leisure Partner

10/10

Exceptional

20 Sep 2022

Melissa

Muy lindo hotel

Leisure Partner

10/10

Exceptional

26 May 2022

Vladimir

The location is exceptional - many “things to see in Berlin” are in a walking distance. The service desk employees are well trained, friendly and always ready to help. The room was clean, quiet, and had everything we needed. The quality of “little things”, like soap, shampoo, napkins, etc was also above average. Wi-Fi was fast.

Leisure Family

6/10

Pleasant

01 May 2022

IOAN LUCA

A well appointed hotel with scammy practices

First, thanks to Hotels.com for solving the issue described below in spite of the hotel staff’s initial absurd and impolite approach. One major reason why I always book through Hotels.com and not directly!

This hotel is located in the heart of Berlin. It is big, modern and beautiful inside and outside. It is clean and has spacious rooms with kitchenettes. All nice, however their scammy practices are to be avoided.

The checkin is just wrong, both in terms of staff preparedness (there’s just one, very slow, and in my experience rude, person at a time), and more importantly in how they double-charge you.

My booking being paid through hotels.com, I was told I needed to still give my card “as a guarantee”. My wife arrived early she explained that all was paid and was assured by the clerk she only needed to tap her card as guarantee. Lo and behold, the hotel used their charging privileges (they can charge without PIN over the card’s normal amount based on “verbal consent”) and charged hundreds of euros. When asked they said “only guarantee”.

Only at checkout, an extremely rude Spanish lady, who refused to take the matter up with management (let’s not disturb them on a weekend!) said it was actually the room rate. On being shown that it had been paid twice (after much disbelief) she acknowledged but refused a refund. Only hotels.com’s intervention solved the matter.

I will inform Berlin Land’s consumer protection agency about this practice and will not return.

Business Partner

6/10

Pleasant

08 Apr 2022

Laura

Nice hotel but terrible breakfast

Hotel nice and clean and comfortable. But the breakfast was terrible. There was no food, a few bread rolls, a yoghurt - literally that was all. Gave myself and 4 other colleagues no energy for the long day we had ahead - worst breakfast offering I've seen in a hotel of this kind. I wouldn't mind so much if it was free, but they charged 15 EURO for it.

Business

8/10

Excellent

04 Dec 2021

Brian

The staff were very polite and helpful.

Business Pet

10/10

Exceptional

30 Sep 2021

Maria

The room was very comfortable and quiet.

Leisure Partner

10/10

Exceptional

29 Sep 2021

Alexandra

This is a beautiful, new hotel with sharp and thoughtfully designed rooms. It was quiet and comfortable. Will definitely stay here again.

Leisure Family

8/10

Excellent

06 Sep 2021

John

Great location, most attractions within walking distance from hotel. Clean room with comfort of home.

Business_and_leisure Self

8/10

Excellent

27 Aug 2021

frederick

proximity to U bahn.

Leisure Family

10/10

Exceptional

06 Aug 2021

Yolla

Very nice new hotel. Clean room. It was convenient to have a small kitchenette. Really convenient location, walkable distance to many key attractions and restaurants.

Partner

8/10

Excellent

10 Aug 2020

Verified traveler

Capri hotel has a good location, clean rooms and the service was great. Staff was very helpful.

Leisure Partner

10/10

Exceptional

15 Jul 2020

Mahbubur

Good location, very modern and good customer service. Rooms are a good size, fast wifi and plenty of deskspace if using your laptop. Good compact kitchen area with fridge if you want to use the local supermarket. Doesn't have the complete facilities of a hotel but it is good value for money as you probably aren't in Berlin requiring an extravagant Hotel.

Leisure Self

10/10

Exceptional

24 Mar 2020

Verified traveler

Excellent hotel. Modern and clean. Room facilities were great - small kitchenette with microwave, hob and sink.

Leisure Family

8/10

Excellent

19 Mar 2020

Esther

Great stay at Capri by Fraser. Would recommend this property, great location, amenities and food.

Leisure Family

10/10

Exceptional

10 Mar 2020

Glen

Great stay

Very modern and clean, service was first class and the hotel itself is situated in a great location.

Friends_and_family Friends

10/10

Exceptional

04 Mar 2020

Steve

Lovely, large, well-equipped and mostly quiet room (doors are very stiff/heavy and neighbours were noisy closing them). Friendly and helpful staff. Location was central to everywhere we wanted to go but nothing much was very nearby so we did a lot of travelling - the area is more a base from which to explore, not a destination in itself.

Leisure Partner

8/10

Excellent

01 Mar 2020

Verified traveler

No room service offering, some issues with hotel maintenance and the housekeeping staff could do with being a LOT better at cleaning, but all in all a good choice

Business Friends

8/10

Excellent

28 Feb 2020

Robbie

The property is modern, clean and has all the amenities you need for a city centre based hotel. 5mins walk from the nearest underground stop and a supermarket over the road. The room itself was clean, well stocked with great shower products and other amenities. We didn’t use the gym facility so cannot comment on that. The room in the winter has no windows that open and we did find the room was too hot due to there not been a cooling system within the heating system. Overall would highly recommend Capri by Fraser to anyone wanting a central Berlin stay.

Leisure Partner

10/10

Exceptional

17 Feb 2020

G

Great location for lots of the usual attractions, supermarket just across the road and friendly/helpfull staff

Leisure Partner

10/10

Exceptional

12 Feb 2020

Verified traveler

I like the modern interior and the little kitchen inside the room.

10/10

Exceptional

03 Feb 2020

Polly H.

Great hotel on Museum Island

Really nice hotel - nice lobby, breakfast area and staff. Our room was huge - loved having a kitchen and bath.

8/10

Excellent

25 Jan 2020

Verified traveler

This property is in central mitte, a short walk to the train/underground. The staff are really helpful and pleasant.

Leisure Partner

10/10

Exceptional

10 Jan 2020

Verified traveler

A great find - super easy for check in, the rooms were clean, modern, convenient and very comfortable. Ideally suited for a weekend break where some self catering might be needed. Couldn’t fault it in any way & would happily stay again!

Leisure Partner

10/10

Exceptional

28 Dec 2019

Verified traveler

When we booked the hotel, we didn’t know exactly what to expect but when we got there we were so happy with the hotel! For the price, we had a wonderful and clean room with great amenities. Also the hotel is very centrally located so it’s very easy to get around! Highly recommend to all traveling to Berlin!

Leisure Friends

8/10

Excellent

28 Dec 2019

Verified traveler

Loved the really modern feel to this hotel and the location was great too.

Leisure Partner

10/10

Exceptional

28 Dec 2019

Jonathan

Great Property

This property ended-up being our favorite of 3 hotels during our stay in Berlin. Beautifully furnished rooms, attentive and helpful staff and close proximity to museums and markets.

Partner

10/10

Exceptional

19 Dec 2019

RobertS

Couldn’t have picked a better place to stay in Berlin particularly because it was our first visit and had little knowledge of the city. Can’t say enough about Capris by Fraser and the entire Fraser organization. I wouldn’t even consider staying somewhere else and will actively seek the Fraser brand for future trips!

Leisure Partner

10/10

Exceptional

15 Dec 2019

Verified traveler

Friendly and helpful staff. Extremely comfortable stay. It was very convenient to have a washing machine in the room.

Leisure Partner

8/10

Excellent

14 Dec 2019

Kate

Well located near an U bahn station but very quiet despite being next to a busy road

Leisure Partner

10/10

Exceptional

08 Dec 2019

Verified traveler

Wonderful hotel. Super comfortable bed, amazing shower. Staff were very friendly and helpful, spoke very good english. Very good location in Berlin and although next to a main road the windows were very good in keeping noise out and we weren't disturbed once.

Leisure Partner

10/10

Exceptional

21 Nov 2019

siobhan

Great hotel in good location.

Partner

10/10

Exceptional

02 Nov 2019

Lynne

First timers in Berlin!

Excellent hotel in a great location for our first trip to Berlin. Many places within walking distance but also bus and U-Bahn stops within a few minutes walk - so you could get anywhere. Room was super - clean, comfortable and modern. Great to have a kitchen area when needed.

Partner

8/10

Excellent

01 Nov 2019

Louise

great hotel, would recommend and would be happy to visit again

Leisure Family

6/10

Pleasant

21 Oct 2019

Verified traveler

The interior of the hotel is lovely, the staff are friendly and helpful and the room is one of the best designed hotel rooms I have stayed in. However, there was an issue with the air-conditioning, which I believe is a permanent design flaw. Apparently It has summer and winter settings and couldn't cope with the fact that it was October and pretty warm outside so would only blow out warm air. The room was suffocatingly hot with it on and if it was switched off it was still too warm plus totally airless. The staff were sympathetic but had no option but to give us the key for the glass doors - which opened directly out on to a 3 storey drop and which we had to keep open all night if we wanted to breathe. Our room overlooked an 8 lane road, which was busy all night and the traffic noise and constant sirens meant very little sleep for the first couple of nights. The 3rd night the receptionist found us a room the other side of the hotel, which was much quieter so we finally got some sleep! Also, the bar was shut the entire time we were there 'for operational reasons' and without the bar, you may as well be staying in an Airbnb! These two things spoiled what would have otherwise been a lovely stay.

Leisure Partner

8/10

Excellent

18 Oct 2019

Verified traveler

Rooms are nice, and clean. The staff and cleaners of the restaurant was a bit disappointing.

Leisure Family

10/10

Exceptional

13 Oct 2019

Verified traveler

Lovely quiet room . Nice reception staff . Clean room

Leisure

10/10

Exceptional

02 Oct 2019

Julie

Fantastic staff and customer service!

Partner

10/10

Exceptional

01 Oct 2019

Verified traveler

Home away from home. Spacious, clean & comfortable.

Leisure Friends

8/10

Excellent

30 Sep 2019

Susan D

Great hotel

Spacious room, fairly convenient location. Quite new, so had outlets near the bed. Beautiful design, friendly and helpful staff.

Two negatives: light over the bathroom sink was too dim. And the music in the restaurant drove us away.

Partner

10/10

Exceptional

26 Sep 2019

Verified traveler

The hotel is beautiful, in a perfect location, staff are very friendly and helpful. Will definitely stay here again when I go back to Berlin!

Leisure Partner

10/10

Exceptional

22 Sep 2019

Wen Hua

Excellent

The staff are very helpful, in particular, Asher who has given very useful advice. We have a very enjoyable stay in the hotel.

10/10

Exceptional

13 Sep 2019

Verified traveler

Apartment was clean and very spacious. Bed is on the soft side. 6 min walk to Spittelmarkt U-bahn (U2 line) and many buses around hotel. Supermarket across the road from hotel. Apartment has washing machine – very helpful after you have been on the road for a few days : )

Leisure Friends

10/10

Exceptional

06 Sep 2019

Heather

Great stay for 6 nights in Berlin

Perfect location for walking, with public transport at the door.
Apartment facilities were ideal for a longer stay, with a fridge, microwave and small cooktop.
Added bonus were the laundry facilities - the washing machines and dryers were available when we needed them.
Convenient supermarket across the road too. Would definitely recommend this hotel.

Partner

10/10

Exceptional

05 Sep 2019

Verified traveler

Beautiful hotel in a fairly convenient location. I would stay here again.

Leisure Partner