Name: The Social Hub Berlin
Address: Alexanderstrasse, 40, Berlin, 10179, DE

10/10

Exceptional

21 Jul 2026

Nicholas

Excellent hotel with friendly and professional staff. Great location for exploring Berlin. Room are clean and nicely furnished as is the rest of the hotel.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Tina

Clean room, great location and friendly staff

2/10

Poor

02 Jul 2026

Otis

The A/C did not work. The staff would not come to the room to look at it. There was record heat that day in Berlin and we could not sleep. We could not find the TV remote and told the staff about it, and again they did not come help. We eventually found it under the bed up against the wall. The shower has a flat floor with no edges to stop water if the drain couldn't handle it, and the drain was partially plugged so the shower overflowed into the bathroom which we has to clean up for ourselves. Since there was a drain issue and no one had responded to any of our concerns we checked out on the 27th. Also, there was a huge concrete support column in the middle of the room which blocked TV views from different areas. I would like a refund of at least $445.66 for this. How do I get that.

Partner

10/10

Exceptional

27 Jun 2026

Florian

Great Hotel near Alexanderplatz. Convenient Parking in Hotelgarage. Great breakfast buffet and daily evening activities on site offered. We had a great stay

Family_with_children

10/10

Exceptional

01 Jun 2026

Emily

Great gym, good coffee, excellent breakfast spread even though it is a little pricey. The staff were so helpful and nice.

Business

10/10

Exceptional

28 May 2026

Michelle

Very clean and super helpful staff.
Great location for first timers to Berlin.

Self

10/10

Exceptional

30 Apr 2026

Reyhan

Just perfect it was our second time there

Partner

10/10

Exceptional

28 Apr 2026

Emma

Great

6/10

Pleasant

16 Apr 2026

Callum

Staff are really good rooms are super clean and loads to do.

I could not get my room cool my whole trip. The AC was complicated and even when I asked it just didn’t work. That and baggage drop of are normally all I look for in a hotel so was disappointed it didn’t really work.

Self

10/10

Exceptional

12 Apr 2026

Susan

Amazing value and great location!!!

10/10

Exceptional

08 Apr 2026

Franklin

I've stayed here about 12x.
When visiting from America, I feel at home at the hotel.
The staff is beyond friendly, cordial, respectful, and accommodating.
The location is perfect for seeing Berlin.
Please don't tell to many people about this gem.
I don't want them raising their rates!

Self

10/10

Exceptional

04 Apr 2026

Ashlee

Good

Partner

10/10

Exceptional

25 Mar 2026

gloria carmela

The staff were all amazing! They were all very helpful. Laundry and dryer were a plus. The location very close to station and bus. Would stay again .

Self

10/10

Exceptional

21 Feb 2026

Fiona

Great space and really helpful staff - good if you need to work as well as tourist

10/10

Exceptional

29 Jan 2026

Reyhan

Close to city centre, many food places nearby and walking distance to shops eg Edeka

Leisure Partner

8/10

Excellent

27 Jan 2026

Nazli

Good location, nice staff, cleanish room

Leisure Friends

10/10

Exceptional

04 Jan 2026

Mia

Staff was honestly amazing, kitchen staff was also amazing and so friendly. Bat had some great food and drinks and we were honestly surprised as most places that offer food really lacks in quality. Room was clean bathroom wasn’t as clean as the room there were toothpaste residue on faucet and mirror was still dirty. No face towels and really the bed was the main thing we didn’t like. It was like sleeping on a brick as hard as it was lol but location was great too!

Business

10/10

Exceptional

02 Dec 2025

Joan

This hotel is conveniently located next to the U-8 and 1-1/2 blocks from the Jannowitzbrucke

Partner

8/10

Excellent

03 Nov 2025

Mahlet

Clean and spacious rooms, though the lighting could be improved — our room felt a bit too dark, not sure if that is intentional or that it is the style of the building. The facility is great and has a welcoming atmosphere. Food at the bar was delicious. It’s within walking distance of most places, about 15 minutes from the central hub, but we didn’t find that inconvenient.

Leisure Friends

8/10

Excellent

03 Nov 2025

bi

Friendly staffs , convenient locations

Leisure Partner

6/10

Pleasant

02 Nov 2025

James

Room clean, staff friendly. Very basic but more than enough!

10/10

Exceptional

15 Oct 2025

L Kee

The services

Leisure

10/10

Exceptional

08 Oct 2025

Benoit

Niceeee

Friends_and_family Friends

6/10

Pleasant

24 Sep 2025

Peter

Booked 2 twin rooms and requested 2 single beds in both, one twin and one double, the hotel said they could not move us and offered no solution. Air conditioning did not work after letting the hotel know nothing was done about it.

Friends_and_family Friends

10/10

Exceptional

17 Sep 2025

Stephanie

The only thing I would say they need to change is soundproofing the rooms a little bit because they have great fire doors but they slam all morning long starting at like 5:00 in the morning so bring some earplugs or some headphones so that you don't wake up due to all that noise

Business_and_leisure Self

10/10

Exceptional

22 Aug 2025

ROBERTO

Great Hotel

Business_and_leisure

6/10

Pleasant

01 Aug 2025

Andy

Stick the wallpaper back on the wall & remove the blue tack. If you’re going to use as a hotel and student digs, give the room a quick lick of paint. Nice vibe in the foyer, most of the friendly. Rooms are quiet, bed was comfy.

Leisure Partner

10/10

Exceptional

31 Jul 2025

Ben

All round great value well connected place.

Leisure Partner

10/10

Exceptional

20 Jul 2025

Brendan

Excellent

The social hub was incredibly relaxed and the atmosphere with everyone made it feel like a summer camp of sorts. Friendly staff, clean rooms, good food, and everything you could hope for in a hotel while on a break away.

Friends_and_family Family

10/10

Exceptional

14 Jul 2025

Ioana Catrinel

Such a lovely room and hotel. So many amenities downstairs in the lobby like gym, games, laundry area. The staff were so nice as well and it's such a bonus that we can leave our bags there for free. Bed and pillow were very cozy. Recommend.

Leisure Friends

8/10

Excellent

11 Jul 2025

Molly

Great stay, definitely feels more like student accommodation rather than hostel/hotel vibes

Leisure Partner

10/10

Exceptional

03 Jul 2025

Caroline

Amazing!! Would stay again and would recommend to anyone visiting Berlin

10/10

Exceptional

02 Jul 2025

Peter

Good location, felt safe! Quiet. A/C not very effective.

Leisure Partner

10/10

Exceptional

26 Jun 2025

Martin

A great place and lovely people

Leisure Partner

10/10

Exceptional

25 Jun 2025

Alex

Berlin stay

This was the perfect location, Alexanderplatz has so much to offer and so close to bus and trains to get about Berlin. We loved the vibe of the hotel, it was colourful, all the staff were friendly, so helpful and welcoming. The room was ideal for what we needed with option of using the gym and garden area with a great bar.
Would definitely stay again!

Partner

10/10

Exceptional

23 Jun 2025

David

Breakfast and check-in services. The room is also very good

Business Family

10/10

Exceptional

03 Jun 2025

Mark

The staff were friendly and helpful. The place was super clean and comfortable. The location was convenient. I felt very relaxed and loved the vibe.

Self

8/10

Excellent

02 Jun 2025

Glen

Very nice hotel and staff where very friendly and nice and very comfortable room nice layout but a bit small with 2 suitcases but overall very nice

Self

8/10

Excellent

31 May 2025

Malaika

Was really nice and clean

Leisure Friends

10/10

Exceptional

12 May 2025

Robert

A really nice, quirky hotel and (literal) social hub. Comfortable bed, plenty of storage space, a safe wet room style bathroom and Nespresso coffee. Handy for Alexanderplatz too. Would definitely stay there again.

Leisure Self

8/10

Excellent

04 May 2025

Darell

Nice but Dusty

The vibe is really great. Very friendly/helpful staff. Great modern concept and welcoming. The only issue was the dust. Walking in the hallways you can see the dust cascade around the lights. It wasn’t until my second night that I noticed the alarming amount of dust in my room, on my bed and on the surfaces. Since it was my last night and my allergies weren’t bothering me, I just stayed. If it weren’t for the dust, I’d give this place a 10/10. But I give it 8/10.

Business

10/10

Exceptional

21 Apr 2025

Laura

Surprised how nice and well appointed our room was as our son is living in another area of the hotel for 4 months as a study abroad student. Was expecting to be more dorm like, and it does have that feel a bit in decor, room and lobby which is very modern, concrete, minimalist. But has a nice bar, excellent drinks, everything you need and the room was clean and comfortable with a small kitchenette area, microwave, mini-fridge, large modern bathroom. Better than many upscale hotels we’ve stayed at!!

Leisure Family

6/10

Pleasant

06 Apr 2025

William

Customer service hosts need to improve in tourism knowledge. Rooms need to be equipped with a fridge, since guests are forced to purchase food outside of the hotel because of the limited options in the restaurant.

Business_and_leisure Family_with_children

10/10

Exceptional

30 Mar 2025

Daniel

They’re just missing à safe in the room.

10/10

Exceptional

22 Mar 2025

Sarah

Loved our stay. Comfortable beds. The location was very central and easy to access the public transportation to get anywhere in Berlin. Lots of dinning options nearby. Great hotel for family of four on spring break vacation

Leisure Family

10/10

Exceptional

16 Mar 2025

Richard

Convenient location near the S and U trains, and really nice property. My only negative comments are that the rooms are small, and the shower only has a partial door, so the bathroom floor will inevitably get wet after a shower. But I would still stay here again.

Leisure Partner

8/10

Excellent

16 Mar 2025

Cheryl

Funky, modern decor
Located close to station
Modern rooms and facilities

Breakfast not worth the cost
Not the nicest area, but close to Alexanderplatz.

Leisure Family

8/10

Excellent

06 Mar 2025

Alessandro

Good stay, friendly stuff, a bit noisy and no much around. 15€ per day for a very average buffet breakfast is a bit too much

Business Self

10/10

Exceptional

09 Dec 2024

Ines

Very conveniently located to everything, but still in a quiet area! Rooms were nice!

Leisure Partner

6/10

Pleasant

01 Dec 2024

Gladys

Good price but could improve by providing support with transportation, tours and adding another door to the shower so that the water doesn’t get everywhere.

Leisure Friends

10/10

Exceptional

29 Nov 2024

Thomas

Excellent hotel awesome staff.

Fantastic clean hotel in a very good location. The staff were very friendly and helpful and made our stay very nice. I would highly recommend this hotel and would like to take this opportunity to thank all of the wonderful staff members.

Partner

8/10

Excellent

28 Nov 2024

Feruzakhon

The staff is good (especially, Laura, she’s so kimd hearted person, which we really liked her personality),
Location is super (middle of the town);
But the was very cold, but there’s no technician at that moment.
I would definitely recommend to choose this hotel, if you’re coming to the Conference or even for tourism purposes…

Business_and_leisure Family

10/10

Exceptional

12 Nov 2024

Bradley

Great staff, great vibes!
I would especially recommend this property to travellers who enjoy a bit of activity around them and like to socialise / making the most of Berlin nightlife. The location is perfect for all the best music locations in Berlin.
It is a younger crowd as there are also students living there.
This hotel was perfect for my needs and I would come back! Shout out to the incredible staff.

Business_and_leisure Self

10/10

Exceptional

12 Nov 2024

Bradley

This property was perfect for my needs. The staff were really personable and always willing to help with any questions or requests.
I’d especially recommend this property to younger travellers (or young at heart) who don’t mind a bit of activity around them and want to socialise with the space around them.
If you want a really conservative and silent property this might not be the spot for you, but if you are out and about making the most of Berlin nightlife it is perfect.

Business_and_leisure Self

10/10

Exceptional

10 Nov 2024

Maryann

Just a refreshing difference for a hotel stay.

Overall just a great place to stay and quite unique. It was so refreshing to not stay in a boring standard hotel room. The staff was awesome and really helpful

Self

10/10

Exceptional

15 Oct 2024

Hyeonji

Very welcoming environment! Walkable distance from Alexanderplatz. We love the bar and lobby area. It is a fancy student-dorm with a small room and a desk. My husband and I learned we want to stay at a hotel and pay $10-$20 more per night, that has a complimentary coffee in room. But the area and the stay was fine. Free luggage storage was great and a 24/7 reception and beverages available for purchase.

Leisure Partner

10/10

Exceptional

13 Oct 2024

Supranamaya

The hotel style is unique. It is a large hotel. The guests have to do their own check in. The breakfast time is long and is strictly enforced. 2 minutes after, I could not get a coffee from a machine. The breakfast was nice

Business

10/10

Exceptional

12 Oct 2024

Winnie Kawai

Truly a hotel tailored to the young and young at heart. Many social activities in the hotel. Good house keeping service daily.

Leisure Partner

8/10

Excellent

04 Oct 2024

Martin

Great location for walking into the centre of Berlin or catching the U Bhan

Partner

10/10

Exceptional

17 Sep 2024

Sorin

Very lovely property situated in a walking distance of AlexanderPlatz, U & S-Bahn stations. Very hip and young looking as well.

Leisure Family

10/10

Exceptional

19 Aug 2024

DAVID

Great stay, thank you!

Leisure Family

10/10

Exceptional

14 Aug 2024

Holly

The rooms were clean, safe, with comfy beds and a great lobby facilities

Leisure Friends

10/10

Exceptional

19 Jul 2024

Luciano

Well located and we had a god experience with the staff, they were friendly and helpful.

Business_and_leisure Family

4/10

Poor

17 Jul 2024

Parisa

It wasn’t good

10/10

Exceptional

02 Jul 2024

Matthew

Only issue I had was with the laundry machines as they are difficult to reserve on their app at times

Leisure Self

8/10

Excellent

27 Jun 2024

Terence

Was very expensive. The Europa football competition may have contributed to that. Easy walking distance to train station. Free access to laundry facilities. Loads of opportunities to socially mix. Could even get yr hair cut. Every night there was an activity. Big screen in courtyard provided football watching access. Room size great. Wifi good.

Leisure

6/10

Pleasant

01 Jun 2024

Amanda

The hotel was very cool and alternative but quite basic. I think it's more of a 3 star than a 4 star. The staff were lovely but I advised them that my bedside lamp wasn't working and nothing was done about it. As the facilities were quite basic, every little thing was important and not having a bedside lamp was quite inconvenient.

Leisure Self

2/10

Poor

21 May 2024

Thomas

The hotel hosted a huge two day hip hop festal. Hordes of attendees crowded the lobby bar/restaurant and loud music blasted from the courtyard all night. It was an extremely unpleasant experience. The hotel should have notified upcoming guests this would be happening and allowed them to cancel. I will never stay here again.

6/10

Pleasant

15 May 2024

Jillian

From this location I was able to easily navigate Berlin. The staff were also friendly, and helpful. However, my room had several issues that weren't resolved during the stay. The lights would not turn fully off, the desk lamp had no light bulb, the phone to reception didn't work, and the toilet would not flush. They attempted to resolve the issues, but they recurred. The staff did try their best, and I was given a few free drinks for the inconvenience. But at over 100 Euro a night, I at least expect to flush the toilet and control the lights.

Business_and_leisure Self

8/10

Excellent

05 May 2024

Tracy

My only complaint is that with being eco friendly there wasn't a way to make the room cold enough to be comfortable sleeping. I was sweating throughout all 3 nights of my stay. If the weather is hot outside the eco hotel conditioning system doesn't suffice. On a positive note it was a clean and fun environment!

10/10

Exceptional

09 Apr 2024

Franklin

The hotel and staff match the German culture most well. This is why keep coming back.

Business_and_leisure Self

10/10

Exceptional

14 Mar 2024

Jeanne

Thought this was a pretty good hotel. Sound was never an issue. The room is nice sized. As others mentioned, the bed is pretty firm and can feel unforgiving. I also think the lights give off heat and I cracked the window in my room the whole time as it felt quite warm. Couldn't adjust temperature otherwise. Everyone was friendly that worked there. I am older but never felt too out of place. Liked the location and it felt safe as a woman traveling alone walking to it and taking public transport nearby.

Leisure Self

10/10

Exceptional

08 Mar 2024

Malcolm

Great

10/10

Exceptional

20 Jan 2024

Emilci

The bed was a little hard and the restaurant was a little slow.

Leisure Friends

10/10

Exceptional

29 Nov 2023

Cynthia

Great location. Easy walk to Alexanderplatz or public transportation. Easy check In.

Leisure Self

10/10

Exceptional

13 Nov 2023

Sohaib

The hotel was wonderful and the location was great for walking and getting around with public transportation. The staff was helpful and friendly, but there were situations where they couldn’t help us which was frustrating, but overall it was a wonderful stay, and they tried their best.

Leisure Friends

6/10

Pleasant

02 Nov 2023

Esthefany

Uncomfortable!

The fire alarm went off twice. It was very annoying. The first time it was at 7am and the second time it was at 9 am. Woke me out my sleep. It happen to be nothing both time, very disappointing.

Self

10/10

Exceptional

23 Oct 2023

Verified traveler

Fun and functional hotel

Chose the Social Hub for a business trip where I'd be working at a site nearby, and I enjoyed my stay. The hotel is super cute and stylish, with lots of fun design elements and tons of convenient shared amenities including:
- A great bar and restaurant that opened early in the AM and stayed open late, with lots of seating and plenty of healthy and more indulgent food options to choose from (fries were really good!).
- Lots of shared workspaces with plugs and easily accessible wi-fi, including a quiet work area that was so handy during my busy trip.
- Communal laundry area that could be booked and run via an easy-to-use app.

My guest room was a decent size with a patio that I so appreciated (it's really nice to be able to get some fresh air in your hotel room), plenty of plugs in convenient places, and a good amount of storage space. Bed could have been a little comfier and I would have loved more water pressure in the shower-- but overall this made a great base for a busy few days of business in Berlin.

Business

8/10

Excellent

18 Oct 2023

David

Good location, nice property, lots of younger people so be aware of that, also laundry is in high-demand and has to be reserved through an app which never worked for me -

Leisure Friends

8/10

Excellent

10 Oct 2023

Luis

Great experience.

8/10

Excellent

04 Oct 2023

Josefina

Great staff.

Leisure Partner

8/10

Excellent

26 Sep 2023

Kathryn

The location was walkable to Alexanderplatz and convenient for train and U Bahn. The decor was quirky and the staff were lovely.

Leisure Friends

4/10

Poor

26 Sep 2023

Frank

A glorified college dorm room at a luxury hotel price.

Self

4/10

Poor

26 Sep 2023

Angelica Romella

It was hard for me to reach the reception and when I did, nothing was done for the most part so I had to go downstairs. my AC was spotty and the tv on the first night wasn't working, some amenities were missing that I had to keep asking for. wasn't aware that the boxed waters were only for the first night, the least they could do is offer more for the technical difficulties in my room. couldn't access the kitchen the next two nights I've stayed. convenient location to the S/U bahn and a mall with a supermarket.

Leisure Self

10/10

Exceptional

25 Sep 2023

Daniyar

Not just a hotel, but a great multipurpose space, with a place to stay, get food, do laundry, work and workout - all under one roof.
A very conveniently located underground station literally across the road.

Leisure Self

10/10

Exceptional

23 Sep 2023

Mariann

I had the best stay in Berlin! This hotel is truly a gem. I loved the style of the interior, very quirky. The room was just the right size and super comfy mattress as well. I slept like a baby on all nights. If I'm visiting Berlin in the future, I'll definitely choose the Social Hub again!

Leisure Partner

6/10

Pleasant

22 Sep 2023

James

It was pretty good, rooms were very dark, great for sleeping but hard to find things during the day…like looking in suitcase…our room didn’t have kettle or coffee machine but our friends did, then there were no mugs. When we got mugs they were left dirty in the room.

Leisure Friends

8/10

Excellent

18 Sep 2023

Mary Jo

The property itself was unique. Good location. The rooms were clean but felt that the booking information was misleading

Leisure Friends

4/10

Poor

05 Sep 2023

Tsunglin James

Design trying to be cool, but function not there.

I stay at Social hub in other countries before, but this time it’s disappointing. The air-con seems not working. We have to open the windows all the time, but it’s quite noisy outside and mosquitoes kept on flying in. Also the lighting is very poor. We literally have to use the flash light on our phone to look for anything in the room.

Friends_and_family Friends

10/10

Exceptional

03 Sep 2023

Tara

Excellent staff! My room had an issue with the AC. Due to a heat/cold sensitive medical disability, they moved my room. The rooms are well cleaned and cared for. If you like a softer bed, I recommend asking them for a bed pad. They’re very accommodating. Friendly and helpful people. It’s close to Alexanderplatz for transportation. Restaurants in the local area and in the hotel. Breakfast was totally worth it. A good selection. Thirsty: good selection of drinks at their service desk.

Suggestions: mini refrigerators in your rooms and water for a new guest.

Leisure Self

10/10

Exceptional

12 Aug 2023

Chen Hau

The property and the location is great. Walking distance (20-30 mins) to the Museums, if you like walking. It is also very close to Alexanderplatz. There's also a shopping mall just 2 mins walk away. The closes station is Jannowithzbrücke.

The staff are very helpful. There are activity scheduled through out the month if you want to participate.

The hotel is set up in a way that you can get access to things pretty easily. Easy access to the small gym, small but sufficient. There are also plenty of common area for you to go to for you don't want to stay in your room. They even have two booths at the Cafe/Bar area where you can take phone calls. I also like the 24/7 self-service laundry and it is free.

The internet connection was great, I had to do quite a lot of zoom meetings during my stay and I have no problem with that.

There's no lack of social elements in the hotel. Especially Friday and Saturday nights, it could be a bit loud but once you shut the balcony door, you won't hear a thing.

Business_and_leisure Self

10/10

Exceptional

31 Jul 2023

Lesley

First class in every way

My husband and I stayed here for one night and just wish it was longer. Everything about this accommodation was first class. It is so nice to be greeted by friendly staff who go the extra mile to help. I will definitely recommend to anyone visiting Berlin. Don’t be put off by the lively description. We are middle aged and didn’t find any issues re noise etc. can’t wait to return!

Partner

6/10

Pleasant

29 Jul 2023

Verified traveler

Style over substance

Social Hub was bright and “hip”, but felt a little bit like “style over substance” for a hotel. At times, it felt more as though staff saw you as students who lived there, rather than paying guests… service at breakfast was very poor. Basic items like mugs and cups had to be asked for, and waited on! Staff didn’t seem very concerned about guest experience or satisfaction.

Great decor and concept, but lacking in execution.

Partner

10/10

Exceptional

28 Jul 2023

Paul

Had a stressful check in due to my loaded payment card not receiving the funds from my bank but the staff on reception couldn’t have been nicer , they just let me settle in my room and gave me a free bottle of beer, staff in the hotel are the best super polite and friendly , would stay here again without hesitation, underground just metres away and shopping, entertainment and food within 10 minutes walk

Leisure Self

8/10

Excellent

22 Jul 2023

Andrew

Excellent location, comfy hotel

Location wise A+, right next to everything a traveler needs. Remember, this is not a luxury hotel, but all the basics are covered. Perfect for our family with 2 teenage boys. Staff were excellent. Breakfast was a solid B. The thing I liked most was all the young people around, it made the place vibrant. If you want a basic, clean place to say in an excellent location, highly recommend.

Friends_and_family Family

10/10

Exceptional

12 Jul 2023

Trevor David

Very lively hotel but was quiet in my room where there was a kettle with tea and coffee and easy to use shower. I like the design of the building with a large courtyard often used by residents. The hotel was within reasonable walking distance of museums and other notable sights. Two supermarkets were also nearby.

Leisure Self

10/10

Exceptional

29 Jun 2023

Andrew

Great hotel

8/10

Excellent

25 Jun 2023

Mark De

Great community place with friendly staff. Only downside was the fire alarm went off twice in three days requiring evacuation but the staff gave out free drinks as compensation

Leisure Self

8/10

Excellent

17 Jun 2023

Verified traveler

Cool space, very modern, clean.

Not the traditional style of hotel if that's what you're looking for, the name says it all. There was often noise in the courtyard but closing the windows kept the room pretty soundproof.

Rooms were very hot, air conditioning was insufficient, even for early June.

Partner

6/10

Pleasant

29 May 2023

Michel

We liked this hotel on my first stay, but this time there was a mistake in the reservation and we got a different kind of room which was not as nice. Except for that this is a pretty good place with good value for money.

Business_and_leisure Friends