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Leonardo Smart Hotel Berlin Alexanderplatz
Berlin · Germany
Karl Liebknecht Strasse, 32aView location
8.4/10Excellent1,382 Reviews
Cleanliness8.6/10 8.6
Service8.8/10 8.8
Comfort8.2/10 8.2
Condition8.4/10 8.4
Amenities8.2/10 8.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Leonardo Smart Hotel Berlin Alexanderplatz
Leonardo Smart Hotel Berlin Alexanderplatz offers a practical stay in the heart of Berlin, just steps from Alexanderplatz, the TV Tower and Museum Island. The hotel features 288 modern rooms with individually adjustable air conditioning, Wi-Fi, underfloor-heated bathrooms and rain showers.
Guests can enjoy an open-plan restaurant, lounge and shop, as well as bike rental and underground parking. With excellent transport connections, the hotel is ideal for both business and leisure stays.
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A stay at Leonardo Smart Hotel Berlin Alexanderplatz places you in the heart of Berlin, within a 15-minute walk of Alexanderplatz and Museum Island. This hotel is 2.3 mi (3.7 km) from Brandenburg Gate and 2.5 mi (4 km) from Potsdamer Platz.
Stay in one of 288 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Parking height restrictions apply
Noise-free rooms not guaranteed
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: EUR 20.00 per stay for guests under 21 years old
- An effective city/local tax rate of 8.025 percent will be charged
We have included all charges provided to us by the property.
-
You need to know
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Noise-free guestrooms cannot be guaranteed
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately EUR 23 per person
- Self parking fee: EUR 24 per night (in/out privileges)
- Pet fee: EUR 15.00 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
German
English
Nearby attractions
Torstrasse
0.2 km / 0.1 mi
Alexanderplatz
0.4 km / 0.3 mi
Berlin TV Tower
0.8 km / 0.5 mi
Hackescher Markt
0.9 km / 0.6 mi
Hackesche Höfe
0.9 km / 0.6 mi
Oranienburger Strasse
1 km / 0.6 mi
Red Town Hall
1.1 km / 0.7 mi
DDR Museum
1.1 km / 0.7 mi
Museum Island
1.2 km / 0.8 mi
Nikolaikirche
1.3 km / 0.8 mi
Berlin Cathedral
1.3 km / 0.8 mi
Humboldt Forum
1.4 km / 0.9 mi
Unter den Linden
1.4 km / 0.9 mi
Kollwitzplatz
1.6 km / 1 mi
Berlin State Opera
1.7 km / 1.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2011
- Total number of rooms: 288
- Number of floors (main building): 8
- Accessible rooms: 8
- hotel
- American Express
- EC
- JCB
- MasterCard
- Visa
- Maestro
- Visa Electrón
Show 30 more facilities & services
- City centre
- Bus/Train station
- Wheelchair-accessible
- Car parkExtra charge
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wired Internet
- Wi-fi
- Multilingual staff
- Air conditioning in public areas
- Lift access
- Shop
- Terrace
- Bikes available: 2
- Towels and bed linen
- Café
- Restaurant
- Non-smoking area
- Air conditioning in Restaurant
- Breakfast
- Breakfast buffet
- Continental breakfast
- Special dietary options
- Snacks
- LGTBIQ friendly
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARDTPL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM CAPACITY 1FAMILY ROOM • CAPACITY 1 • 1 Bedroom • 20 m²FAM.C1
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- 4 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- CAPACITY 1
Adult and child limits apply within the room's total guest limit.
Room amenities
- Radio
- TV
- Bathroom
- Shower
- Hairdryer
- Direct dial telephone
- Housekeeping
- Smoke detector
Show all 13 amenities
- Make-up mirror
- Desk
- Toiletries
- Individually adjustable heating
- Centrally regulated air conditioning
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
FAMILY ROOM CAPACITY 1
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- 4 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- CAPACITY 1
Adult and child limits apply within the room's total guest limit.
Room code: FAM.C1
Room amenities
- Radio
- TV
- Bathroom
- Shower
- Hairdryer
- Direct dial telephone
- Housekeeping
- Smoke detector
- Make-up mirror
- Desk
- Toiletries
- Individually adjustable heating
- Centrally regulated air conditioning
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE COMFORTQUADRUPLE • COMFORTQUA.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
QUADRUPLE COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: QUA.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE BUNK BEDQUADRUPLE • BUNK BEDQUA.BK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- BUNK BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
QUADRUPLE BUNK BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- BUNK BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.BK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN LUXURYTWIN • LUXURYTWN.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
TWIN LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: TWN.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE COMFORTDOUBLE • COMFORT • 1 Bedroom • 20 m²DBL.OM
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Direct dial telephone
- TV
- Centrally regulated air conditioning
- Individually adjustable heating
- Radio
- Bathroom
- Toiletries
Show all 13 amenities
- Desk
- Make-up mirror
- Smoke detector
- Housekeeping
- Shower
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
DOUBLE COMFORT
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: DBL.OM
Room amenities
- Hairdryer
- Direct dial telephone
- TV
- Centrally regulated air conditioning
- Individually adjustable heating
- Radio
- Bathroom
- Toiletries
- Desk
- Make-up mirror
- Smoke detector
- Housekeeping
- Shower
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room COMFORTRoom • COMFORTROO.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
Room COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: ROO.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN COMFORTTWIN • COMFORTTWN.OM-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
TWIN COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: TWN.OM-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
FAMILY ROOM TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room CAPACITY 2Room • CAPACITY 2ROO.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
Room CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: ROO.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM CAPACITY 3FAMILY ROOM • CAPACITY 3 • 1 Bedroom • 20 m²FAM.C3
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 3–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- 4 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- CAPACITY 3
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Housekeeping
- Smoke detector
- Make-up mirror
- Desk
- Toiletries
- Individually adjustable heating
- Centrally regulated air conditioning
Show all 13 amenities
- Radio
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
FAMILY ROOM CAPACITY 3
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 3–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- 4 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- CAPACITY 3
Adult and child limits apply within the room's total guest limit.
Room code: FAM.C3
Room amenities
- TV
- Housekeeping
- Smoke detector
- Make-up mirror
- Desk
- Toiletries
- Individually adjustable heating
- Centrally regulated air conditioning
- Radio
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM CAPACITY 4FAMILY ROOM • CAPACITY 4 • 1 Bedroom • 20 m²FAM.C4
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 4–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 4 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- CAPACITY 4
Adult and child limits apply within the room's total guest limit.
Room amenities
- Toiletries
- Desk
- Make-up mirror
- Smoke detector
- Housekeeping
- Individually adjustable heating
- Centrally regulated air conditioning
- Radio
Show all 13 amenities
- TV
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
FAMILY ROOM CAPACITY 4
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 4–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 4 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- CAPACITY 4
Adult and child limits apply within the room's total guest limit.
Room code: FAM.C4
Room amenities
- Toiletries
- Desk
- Make-up mirror
- Smoke detector
- Housekeeping
- Individually adjustable heating
- Centrally regulated air conditioning
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE COMFORTSINGLE • COMFORTSGL.OM-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
SINGLE COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: SGL.OM-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
JUNIOR SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE COMFORTSINGLE • COMFORT • 1 Bedroom • 20 m²SGL.OM
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room amenities
- Toiletries
- Desk
- Make-up mirror
- Housekeeping
- Smoke detector
- Bathroom
- Shower
- Hairdryer
Show all 13 amenities
- Direct dial telephone
- TV
- Radio
- Centrally regulated air conditioning
- Individually adjustable heating
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
SINGLE COMFORT
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Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: SGL.OM
Room amenities
- Toiletries
- Desk
- Make-up mirror
- Housekeeping
- Smoke detector
- Bathroom
- Shower
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Centrally regulated air conditioning
- Individually adjustable heating
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
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Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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SUITE KING SIZE BED
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
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-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
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Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
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JUNIOR SUITE STANDARD
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN COMFORTTWIN • COMFORT • 1 Bedroom • 19 m²TWN.OM
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable heating
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Shower
- Bathroom
- Radio
- TV
- Direct dial telephone
Show all 14 amenities
- Hairdryer
- Housekeeping
- Smoke detector
- Make-up mirror
- Desk
- Toiletries
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
TWIN COMFORT
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: TWN.OM
Room amenities
- Individually adjustable heating
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Shower
- Bathroom
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Housekeeping
- Smoke detector
- Make-up mirror
- Desk
- Toiletries
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin COMFORTDouble or Twin • COMFORTDBT.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
Double or Twin COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: DBT.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE CAPACITY 4JUNIOR SUITE • CAPACITY 4JSU.C4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- CAPACITY 4
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
JUNIOR SUITE CAPACITY 4
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- CAPACITY 4
Adult and child limits apply within the room's total guest limit.
Room code: JSU.C4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE LUXURYDOUBLE • LUXURYDBL.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
DOUBLE LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM CAPACITY 2FAMILY ROOM • CAPACITY 2 • 1 Bedroom • 20 m²FAM.C2
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 4 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room amenities
- Toiletries
- Make-up mirror
- Housekeeping
- Smoke detector
- Individually adjustable heating
- Centrally regulated air conditioning
- Radio
- TV
Show all 13 amenities
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom
- Desk
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
FAMILY ROOM CAPACITY 2
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 4 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: FAM.C2
Room amenities
- Toiletries
- Make-up mirror
- Housekeeping
- Smoke detector
- Individually adjustable heating
- Centrally regulated air conditioning
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom
- Desk
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
Double or Twin CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: DBT.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE CAPACITY 4QUADRUPLE • CAPACITY 4QUA.C4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CAPACITY 4
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
QUADRUPLE CAPACITY 4
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CAPACITY 4
Adult and child limits apply within the room's total guest limit.
Room code: QUA.C4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE COMFORTDOUBLE • COMFORTDBL.OM-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
DOUBLE COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: DBL.OM-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLeonardo Smart Hotel Berlin Alexanderplatz
FAMILY ROOM WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Leonardo Smart Hotel Berlin Alexanderplatz
100
reviews shown
Allan
Very well placed near Alexanderplatz and handy for access to underground system and s-line to and from the airport. Lots of activity nearby and good restaurants and bars. Easy walking distance to all Berlin’s centre attractions. Hotel itself very good value. Compact but adequate and very clean room. Breakfast basic and busy at peak times but part of the good value.
Suzanne
Really clean hotel, comfy beds, A/C which makes room temp comfy, quiet rooms, great location to explore Berlin with great travel links
Hemangini
Ok
Ting-Ting
Breakfast
Robert
Hotel was very conveniently located for getting around the city
Natasha
Great location. Staff were very helpful and attentive. Breakfast offered plenty of variety.
FRANZE ANGELO
recommended hotel, accommodating staff and clean room.
David
Excellent location, friendly and helpful staff, decent buffet breakfast. Basic room with not a lot of hanging space for clothes, but bed comfortable, powerful shower. Would definitely stay here again.
Audrey
Clean room, well insonorisation. Good breakfest.
Glorietta
The breakfast was delicious especially the eggs. Lots of varieties to choose from. It’s is close to the train station.
Andrea
Nice people, clean, great breakfast. Good location. Smaller rooms, no safe. The rooms are not cleaned daily - inquire at the front desk.
Nirmal
Great place to stay, Breakfast is really good. Close to everything. Enjoyed my stay in this Hotel.
Maria
An environmentally conscious business, Excellent location to visit Berlin for the first time, close to most cultural attractions, vibrant neighborhood, good food all around. Hotel staff were always kind and helpful. Breakfast was varied and delicious. Overall a great experience.
Guy
Low level, like hostel.
Kevin
Good hotel and location.
Lee
Really nice hotel in a great location for most of the sites in Berlin. The staff were very nice and it was very quiet in your room.
The facilities in the room were good and the bathroom clean and tidy.
Well recommended.
The facilities in the room were good and the bathroom clean and tidy.
Well recommended.
Jodie
Comfortable & beds. Location not near most attractions, but public transit good & lots of restaurants. Curtains not quite large enough to block all of window (i.e. some light came in).
Rangasamy Saravana
Breakfast was good. The rooms need more attention from maintenance particularly the bathroom showers water going out of shower and annoying. Wish they had kept a kettle to warm water. Outside Breakfast hours even to get warm water reception told us to use the coffee machine 1.5 euros per cup. Location is very good no doubt.
Chorlita
Staff are friendly and very helpful. Breakfast was amazing.
Isabel Maria
Congratulación
Jacqueline Pannett
The room was very clean, but basic with no tea or coffee facilities except in the lobby at a cost. We were there for a week with no room cleaning (informed at check-in)
Breakfast was excellent, location excellent, comfortable walking distance to trains, bus and tram. Netto shop a few minutes walk for snacks and drinks and lots of restaurants in easy walking distance.
Breakfast was excellent, location excellent, comfortable walking distance to trains, bus and tram. Netto shop a few minutes walk for snacks and drinks and lots of restaurants in easy walking distance.
PIM
Great location
saul inocente
Casi todo bien
Difícil acceso para obtener Hielo
Difícil acceso para obtener Hielo
Archana
The rooms are very small. The AC doesn’t work well and not sure if it is Europe problem. We asked for room to be cleaned and only the towels very changed but the bed was not made. The breakfast was good. The hotel is centrally located . The front staff was nice. I would book this hotel for location and not for comfort .
Doron
Poor breakfast.
Howard
Good location in Alexanderplatz! The room was small but comfortable and clean. The staff is really helpful!
Very good breakfast, in my opinion, the best part of the stay.
Location is good within walking distance of public transportation.
Convenient distance to grocery stores, shopping and restaurants.
Close to the Museum Island
Very good breakfast, in my opinion, the best part of the stay.
Location is good within walking distance of public transportation.
Convenient distance to grocery stores, shopping and restaurants.
Close to the Museum Island
hannah
.
John
Absolutely fantastic
Steve
Great visit at clean, basic tourist hotel. Good breakfast, decent location near public transport 8-10 minute walk from Alexanderplatz.
Judy Yin-Kwan
Cleanliness of room was not satisfied as stains and hair are found in the bathroom even after cleaning. Staffs were friendly and breakfasts were very good
Nicole
Staff were very helpful
Wanda
Clean rooms and friendly staff. Breakfast was good with a nice selection. Great location for getting around Berlin. Train station and hop on & off bus stop near by. Beer garden is also beside the hotel.
Barbara
Excellent location. Good breakfast. Staff always helpful and friendly. Nice to have snacks and drinks to buy right in the lobby. Rewuests for room refresh or restock were mwt very promptly. Overall excellent value.
Ian
Nice clean room, hanging space a bit wanting.
Nice staff and excellent Breakfasts.
Would stay again.
Nice staff and excellent Breakfasts.
Would stay again.
Margaret
Excellent breakfast, lots of choices
Michael
Location, breakfast
Daniela Paola Quintero
Decent breakfast, good location
Andrew
Well positioned near AlexandraPlatz, friendly and efficient staff. Quiet, clean room. Woul recommend
Simona
The positive side of my experience is the super lovely staff, good location and size of the room. Unfortunately i took some stars off as the bathroom wasn't very clean, a lot of dust, not fresh toilet roll but left over from previous person....the shower curtain was incredible smelly I had to keep the window open durin my stay because of that which I will be honest ruined the joy...the hairdryer was literally covered in dust was just very unpleasant each time I was stepping in yhe bathroom. I think a shower curtain in a hotel is super bad idea not hygienic at all and is a shame because I do think overall the hotel has great potential. I did had breakfast included which unfortunately I haven't had the chance to check but I did bought a sandwich from the reception side during the day and was tasty.
Mayra
clean rooms,staff nice,breakfast buffet very good,well located
Angela
Yes the breakfast was brilliant varied etc
Chris
Great hotel in excellent location close to transport.
Rooms are clean and comfortable.
Excellent breakfast is a real bonus
Rooms are clean and comfortable.
Excellent breakfast is a real bonus
Nigel
Good location, small but functional room, inadequate pillows, superb breakfast
Joseph
Perfect location to access the transportation to the airport. Wonderful Breakfast and very comfortable room.
Andrew
Breakfast was good with lots of variety
Angela
Great location, the breakfast was great (worth the money), and the room was just right.
Andrew
The initial room we were given had a really bad smell of drains. It was reported but they only had a room with 2 bunk beds available another twin the next night. Staff
Clara Ching Ngar
Good breakfast ~ simple and fresh, everything you want in morning. Good location, efficient staff, helpful and friendly. Except when I request twin bed instead of doubled bed, the staff asked me to cancel my booking.
Ian
The staff were exceptionally friendly and helpful with any request. Room was spotless and everything worked. The restaurant area for breakfast was very clean, organised and good value
John
Very good room but more pillows
Irene
Breakfast was perfect and well organised, reception very pleasant and informative
Lifts were always available.
Lifts were always available.
Maria
Breakfast -Hot & cold buffet. Children enjoyed the bunk beds. The location was excellent!!!
Tracey
Room was basic but very clean and comfortable. Nice hot showers and very clean bathroom. Comfy beds and very quiet. Very good value for money amd breakfast was excellent. Staff were great.good location for getting around..short walk from Alexanderplatz station..
Anvari
It's inconvenient, there's no fridge or kettle in the room, and it's noisy. You can hear someone talking from another room.
Alexey
Terribly rude staff and unacceptable experience.
When we arrived as a group of three people (each with a separate room booked), we were offered rooms with bunk beds, like in a hostel or a children’s camp. One of the rooms smelled strongly of excrement — literally unbearable.
We immediately went to the reception, but the staff (one with the last name Lee, the other named Henry) were extremely rude. When we asked to be given the type of room we had booked and paid for (a room with a single bed), we were told to cancel the reservation and go wherever we wanted — at 10 p.m., after a long flight.
At first we were told there were no other rooms available. Later, they gave us one proper room, and we overheard them discussing calling security to remove us. Eventually, two rooms were provided, but one room still had bunk beds (again, like a children’s camp) and was only changed the next day.
This was an awful experience. I have never encountered such disrespectful behavior from hotel staff. I sincerely hope people like this will not continue working in the service industry.
When we arrived as a group of three people (each with a separate room booked), we were offered rooms with bunk beds, like in a hostel or a children’s camp. One of the rooms smelled strongly of excrement — literally unbearable.
We immediately went to the reception, but the staff (one with the last name Lee, the other named Henry) were extremely rude. When we asked to be given the type of room we had booked and paid for (a room with a single bed), we were told to cancel the reservation and go wherever we wanted — at 10 p.m., after a long flight.
At first we were told there were no other rooms available. Later, they gave us one proper room, and we overheard them discussing calling security to remove us. Eventually, two rooms were provided, but one room still had bunk beds (again, like a children’s camp) and was only changed the next day.
This was an awful experience. I have never encountered such disrespectful behavior from hotel staff. I sincerely hope people like this will not continue working in the service industry.
Silvia
Great location, friendly staff, breakfast included a very welcomed plus, absolutely recommended.
Victor
Great location
Rob
Pleasant hotel and friendly staff
Marko
The H2 hotels are very nice. Clean, sleek, modern Euro. Not fancy and they are largely for sleeping, not hanging around, but they do the job well. The breakfast was reasonably priced and very nice. The breakfast area was also an excellent area to hang around and work while we waited to leave for our train.
This one is a short walk from the Berlin Alexanderplatz train station. Would definitely stay again.
This one is a short walk from the Berlin Alexanderplatz train station. Would definitely stay again.
Andrew James Henry
We were in the room nearest the lift, typically a guarantee of non-stop noise, but we couldn't even hear it. Hotel receptionists all clear, patient with guests with next to no German, and professional. Breakfast was perfectly fine and never short of options. Beds comfortable. Room warm and draught-free during a cold January stay. Heater / air-conditioning not too noisy. All-round a really solid option.
Sandra
Great location, very pleasant staff and delicious breakfast.
Maria
Centrally located, accommodating staff great value
Calum
Clean, friendly and a good breakfast
Laura
poca variedad
Christiaan
Great location and service. What more do you need?
Maria Fernanda
Great location !!
Eugenia
Room was clean and staff was friendly.
Angela
I slept very well, the room was very comfortable.
Amy
This hotel was good. Great central location. Walkable to most touristy places and the christmas markets.
Check in was easy and smooth. Staff were friendly and welcoming. Staff were helpful and welcomed wih a hello and a smile.
This is an eco friendly hotel so cleaning isnt done every day but if you request it rooms will be cleaned everyday, staff informed us of this, room signs and the info pack also tell you this.
Room was spacious, if you like firm pillows ask for extra when checking in. Late checkout time was helpful along with long breakfast time.
Breakfast had good selection always being replenished.
Check in was easy and smooth. Staff were friendly and welcoming. Staff were helpful and welcomed wih a hello and a smile.
This is an eco friendly hotel so cleaning isnt done every day but if you request it rooms will be cleaned everyday, staff informed us of this, room signs and the info pack also tell you this.
Room was spacious, if you like firm pillows ask for extra when checking in. Late checkout time was helpful along with long breakfast time.
Breakfast had good selection always being replenished.
Alasdair
Helpful,friendly staff, clean room,nice breakfast.
Amin
Staff were courteous for sure. And I appreciate them. But 1- heater didn't work properly 2- and the room wasn't as clean as it should be. And Im not picky when it comes to these :) but they allowed to check in early (one hour) and again I appreciate them.
Darren Edward
Breakfast ok. Needed more selections.
Room good. Just need a plug for the basin.
Overall i would stay again and i would recommend.
Room good. Just need a plug for the basin.
Overall i would stay again and i would recommend.
Barbara a
Pristine hotel. Excellent accommodations. Quality breakfast. Convenience to attractions. Walkable. Superior room and furnishings. Immaculate.
maria
Habitacion limpia. Personal muy atento. Rl desayuno excelente. A pocos metros el bus turistico. Una farmacia. La estacion del Transporte. Lo recomiendo al 100%
Harry
Hotel is in a convenient location, near restaurants and main attractions, clean and nice staff, good breakfast
Charles
Room was small and not worth the price. Ask for room to be cleaned and its ignored twice. What's on? Needs management.
Claudia
Great location
adamu
Strong hot showers, large bathrooms, clean beds, plenty of dining options around.
Richard
Overall great stay, slept well, beds comfortable, shower excellent. Breakfast was good with lots of choice. Staff helpful.
Jessica
Good hotel in the middle of Berlin
Very good location for a city break in Berlin. The air conditioning in the room worked well. The buffet breakfast did the job. Not the fanciest hotel ever but was a good location, would recommend it for a middle of the road option.
marlin
Close to all transportation and shopping and food
james
One of the best breakfast buffets we have ever had in all of our travels around the world. It is included with your stay and a very, very nice amenity. The area around the hotel is very walkable five minutes to get to a major train station. Three minutes to get to a tram station to the north. Great location, great water, pressure and temperature in the shower. If in Berlin, we will definitely stay again.
John
All the above
Frances
Night away
Just perfect. Large shower plenty of towels. Room clean. Breakfast many choices and started early too.
HAI BIN
Simple rooms and basic amenities. But location is great, and breakfast options are extensive and included in the price.
Birgit
A nice stay!
Everything was very nice to include the breakfast. Easy access to transportation!! Quiet, clean, and comfortable enough for what we needed.
Peter
The Hotel was clean, modern and perfectly located with Museum Island and Alexanderplatz only a short walk away. The staff all spoke English and were very friendly and helpful and the restaurant staff were excellent, busily clearing away dishes and cleaning tables during the breakfast service We were under the impression that the bathrooms had no doors from other users reviews however this is not true as there is one door which can close on the toilet or the bathroom for privacy. The rooms have no tea or coffee making facilities within them as well as a comfortable chair to sit in and this was a bit of a frustration as was the lack of a safe although there are deposit boxes you can use at reception. We also thought that there was a restaurant within the hotel but apart from the excellent breakfast it only serves wraps, sandwiches, snacks and hot and cold drinks throughout the rest of the day and largely lies empty after the breakfast rush. However, the H2 Hotel is an excellent hotel and I would have no hesitation in staying there again.
Nirla
Great location, Fantastic facility and staff !
Jose Antonio
Great customer service.
RongAn
Great location, good value
marialisa
This property is well located to the main sites and transportation hub. It was a clean and safe neighborhood. The room was small, especially the bathroom. Excellent included breakfast. Overall, a very good stay.
Joe
Breakfast was really good!
Nasib
Hotel with good staff.
All of conditions is good,but A.C in room need check and improve the service.
Very good breakfast,parking 24 euro..
All of conditions is good,but A.C in room need check and improve the service.
Very good breakfast,parking 24 euro..
Colin
Excellent location. Very nice breakfast. Room was in good condition. Nice shower, although mixer was unduly complicated.
No tissues, water, tea & coffee.
Pillows were not good. Insufficient neck support. We requested additional pillows which helped a bit.
Room floor hadn’t been properly cleaned.
Would happily stay here again.
No tissues, water, tea & coffee.
Pillows were not good. Insufficient neck support. We requested additional pillows which helped a bit.
Room floor hadn’t been properly cleaned.
Would happily stay here again.
Paul
H2 Hotel review
Hotel is in a good location with friendly staff. Rooms are comfortable and very clean. Breakfast choices were ample.
Bereket
I asked the kitchen worker to pour clean drinking water into a bottle and he always poured it from the tap, although there is a clean water machine there.
Louise
Great hotel, in a great location in Berlin - super central. Breakfast was great too!
Pam
Comfy bed
Kevin
Functional but clean and comfortable.
Sonia
Everything is very good but I would like more variety for breakfast.
Location & surroundings
Leonardo Smart Hotel Berlin Alexanderplatz
Karl Liebknecht Strasse, 32a, Berlin, Germany
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Leonardo Smart Hotel Berlin Alexanderplatz
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