Name: Park Inn by Radisson Berlin Alexanderplatz
Address: Tunnel Alexanderplatz, 7, Berlin, 10178, DE

Park Inn by Radisson Berlin Alexanderplatz

Berlin · Germany

Tunnel Alexanderplatz, 7View location

100 reviews shown

6/10

Pleasant

18 Jul 2026

David

Staff was accommodating and friendly. Room was clean although damaged furnishings made for extremely uncomfortable sleeping arrangements.

Family

10/10

Exceptional

17 Jul 2026

Aayush

Good location in Alexanderplatz. Clean rooms. Good staff.

Family

10/10

Exceptional

13 Jul 2026

Darrell g

Excellent location and very great hotel. Would go back again! Great room and view and staff

Family

6/10

Pleasant

10 Jul 2026

Ismael

The air condition not good

Friends_and_family Family

6/10

Pleasant

02 Jul 2026

Richard

Blocked toilet (when we got there). Sheets on one of the beds were dirty, and air on didn’t seem to work. Staff very friendly and helpful though and hotel in good location.

Friends_and_family Friends

10/10

Exceptional

01 Jul 2026

Garry

Great location. Nice bar and rooms.

Some people waited a long time to check in so suggest you try and use the self check in service.

Partner

8/10

Excellent

30 Jun 2026

Georgina

Decent budget hotel. Great area.

Partner

8/10

Excellent

30 Jun 2026

Hamid

N/A

Self

8/10

Excellent

30 Jun 2026

Hamid

N/A

10/10

Exceptional

29 Jun 2026

Ismael

In the center if everything and super good location

Partner

10/10

Exceptional

28 Jun 2026

Tomasz

8/10

Excellent

28 Jun 2026

Ian James

The room was clean and modern.
Bed was very comfortable, however , the pillows were too soft and lacked support whilst sat up to read in bed.
Coffee was available but no tea in the room.
Breakfast was excellent albeit at 19 euro per person .

Partner

10/10

Exceptional

25 Jun 2026

Kendra

Only one night but good stay.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Guillermo

Central great views safe and kind people

Self

8/10

Excellent

22 Jun 2026

Karen

Room was as you'd expect. Disappointing the room is not cleaned every day, or at least replace towels. Perfectly located. Would recommend.

Friends

4/10

Poor

21 Jun 2026

Thomas

No house keeping, no air conditioning. I was very uncomfortable at night because it was so hot.

6/10

Pleasant

20 Jun 2026

Elizabeth

Fue mala la limpieza de la habitación y la atención de la mayoría de las personas. Aunque el hotel es muy lindo y tiene buena ubicación

Self

10/10

Exceptional

14 Jun 2026

Callum

Amazing hotel right next to the TV tower! Room was great views! Breakfast was also good- especially needed for a day of walking round Berlin. I would definitely recommend this hotel for your stay in Berlin!

Self

8/10

Excellent

07 Jun 2026

Lenard

Room was very easy to access
Room was good temperature
Privacy not good when going toilet because only a curtain between bathroom and bed

10/10

Exceptional

07 Jun 2026

Sandra

Lovely clean modern room in a very centrally located hotel. Very small negative is that there is only a coffee machine which for a tea drinker wasn’t good.

Friends

6/10

Pleasant

31 May 2026

Clayton

This hotel is OK if you are staying for 1 or 2 nights and are happy to live out of your suitcase. However there are a number of issues if you are staying for a longer period.
1. Storage space - There are no drawers in the rooms, to put things like underwear or small clothing items. In the double room there was only one bedside cabinet which meant all my bedside items (book, phone etc) had to go on the floor
2. Bathroom - There wasn't one. The handbasin was in the passage between the door of the room and the bedroom section. There was a shower compartment which opened onto the bedroom with a curtain to hide you when you were showering. My wife loves me very much but did not particularly want to see me washing my \"bits\".
3. If you are female there is nowhere to put make up or any other things that a lady needs to make herself presentable on leaving the room.
4. Breakfast was nice but because the hotel appears to cater especially for tour groups it is difficult to get a table at times.
5. Hotel bar - There is no bar service,you have to wait for a waiter to take your order and bring it. On one occasion this resulted in a 15 minute wait before ordering and then a 30 minute wait for the drinks to arrive.
6. Room cleaning - They have an unnecessary technological system where you press a button the wall to request room cleaning the next day. We did this - the room was not cleaned. I am not sure how this is more efficient than hanging a note on your door requesting the room be cleaned

Friends

8/10

Excellent

30 May 2026

Marian

The room was nice and clean for what it was. The gym was decent but the smith machine rack needs a lot of lubricant love. It’s also too small for the size of this hotel. The breakfast buffet was good with lots of options. Overall not bad. Clean, safe, and fairly comfortable temperature for late May.

Self

8/10

Excellent

30 May 2026

Tess

I would be careful booking this hotel as a new couple or just friends as the bathrooms leave very little to the imagination.
The bathroom is not a separate room to the bedroom. Only a curtain to pull across with glass from the sink to the shower and only a frosted glass door to the toilet. Not private at all.

Friends

8/10

Excellent

29 May 2026

Philippe

Great location. As many other stated, doesn't feel like a true 4 star hotel. Room is ok for one, bathroom concept lacks privacy. It's an older building so you do hear your neighbors from time to time. Staff is helpful. Having your luggage stored costs 2 euro per piece.

Self

8/10

Excellent

28 May 2026

Laurentiu

Fair price for a small room in a perfect position. Still don't know how to make the A/C work.

Partner

10/10

Exceptional

18 May 2026

Alexander

Incredible location. Well maintained. Great Value.

Self

6/10

Pleasant

17 May 2026

MohammedSafi I

I got two twin beds when I booked a queen. The room was clean but plain. Nothing special of my stay but the breakfast was the best part. Overall 3/5

Self

2/10

Poor

12 May 2026

Rafael

Broken electrical components in my room. Dangerous!!!! No working A/C or heating. Water either too hot scalding or too cold, inconsistent and annoying to take a shower. Never again!

8/10

Excellent

11 May 2026

Filza

My stay was very pleasant and comfortable. The only thing the air conditioning in my room was not working the staff was helpful and sent someone to check but even after that it didn’t work. The wifi signals were not reaching in my room. The breakfast was great and the wellness center was amazing.

Self

6/10

Pleasant

10 May 2026

Lucas

- Room not cleaned / towels not replaced despite multiple requests.
- TV did not work yet technician never came (also requested).
- Shower ran constantly varying from cold to scolding hot.
- Room very warm, no temperature control.

Partner

10/10

Exceptional

07 May 2026

Idel

A very nice clean and spacious hotel. Very close to the Marienplatz. Very good and quite. it was totally worth the price. Thanks.

Partner

8/10

Excellent

02 May 2026

Matt

Good breakfast

Partner

6/10

Pleasant

20 Apr 2026

Kaylene

Did not receive room cleaning when I requested it via the \"button\" in the room as instructed. I think it was defective, but the only way to find out was when they didnt clean the room...

Partner

2/10

Poor

20 Apr 2026

Trevor

Terrible service and terrible stay. Checked in on a Friday and my A/C didn’t work. Room felt like 80 degrees all night. Called the desk and they told me they couldn’t get another for another day and they don’t have fans. Saturday I’m begging for someone to look at the A/C. After the 10th attempt of me calling and go downstairs I’m told it’s broken and I can get a fan from the cleaners. Which they don’t clean your room or replace towels everyday even if you hit the button for service. Terrible communication!

Partner

10/10

Exceptional

14 Apr 2026

Atilla

Fine

6/10

Pleasant

09 Apr 2026

Harry

Good location, room a bit small, mattress and pillows uncomfy. Is clean though, and staff are friendly.

Friends_and_family Friends

8/10

Excellent

31 Mar 2026

Donna L

Great concierge representatives, Spago was nice...perfect location

Friends_and_family Family

4/10

Poor

25 Mar 2026

Christopher

Nice Hotel.The staff were pleasant and Friendly.Excellent choice for Breakfast.Location was excellent as well. Hotel was quiet at night so got a good night sleep.I would definitely come back here again.

Self

8/10

Excellent

16 Mar 2026

Stephen Michael

Great hotel. Friendly staff. Wonderful food. Ideal central location with Alexanderplatz station only minutes away, but the hotel is very dated, thin walls meant I could hear everything being said in the next room which didn’t help when they had a screaming child.

The hotel also has a room cleaning request button (in the bathroom) that you must press before 11am to get the room serviced for the next day. I pressed the button twice during my stay and my room wasn’t serviced.

Self

10/10

Exceptional

14 Mar 2026

EVELIN

Great location!

Friends_and_family Family

6/10

Pleasant

12 Mar 2026

Marwane

Great location

10/10

Exceptional

10 Mar 2026

Aditya

Great location, great hotel!

10/10

Exceptional

08 Mar 2026

Rye

Very good location right on the underground and good selection of shops etc nearby. Easy to walk into the centre from the hotel.

10/10

Exceptional

06 Mar 2026

Anita

Shopping area next hotel which is great.

Self

8/10

Excellent

06 Mar 2026

Francisco

4/10

Poor

02 Mar 2026

Anna

The best part about the hotel is the convenience of the location (and the great view). As a solo traveler, the size of the room was fine, and I didn’t mind that only a curtain separated the shower from the rest of the room.

However, what I did mind was the size of the pillows - half the width of a regular pillow and so soft they essentially collapsed as soon as your head touched hit them. The water pressure is also awful - the tap in my bathroom produced only boiling water and the temperature for the shower was either scalding or freezing.

The worst part about the hotel is the fact that guests can do seemingly whatever they like, with no repercussions. I stayed here for 3 nights and every night was kept awake for hours on end by doors slamming, people shouting in the corridors, and rave-like music being blasted from my neighbours above. I don’t think I slept more than 4 hours. Only on one occasion did security come to tell people to be quiet (and that was at 6am - far too late to make a difference).

I’m extremely disappointed and will not be returning. This hotel looks good, but unfortunately looks can be very deceiving.

Self

10/10

Exceptional

01 Mar 2026

David

Great location, room was warm and comfortable. Breakfast was good although a little busy

Partner

6/10

Pleasant

01 Mar 2026

Raveena

The room was basic and very small

Friends

8/10

Excellent

28 Feb 2026

Sarah

Room was great, what a view! Comfortable, quiet and lovely accommodation despite being in a really huge busy hotel we weren't aware of any noise from any other residents. Lift so quick despite being on 29th floor! Lovely breakfast and bar too

Partner

8/10

Excellent

24 Feb 2026

Paul

We stayed for 3 nights as a long weekend to visit Berlin. The location in Alexanderplatz was idéal for getting around by public transport and was on the same line (S9) as the airport.
This was a busy city hotel, we had rooms on the 34th floor with great views to the east.
Room was tiny but very clean and functional with pod machine, we asked for a kettle and one was delivered. Bed was very hard and not a true double.
Shower was good and easy to use.
Breakfast was very good, busy but you never felt it and hardly waited for anything - good selection and very fresh. Staff very helpful (all except reception on arrival).
We found the food court in the nearby Alexa mall ideal for eating in the evening.
More functional than comfort, but very convenient.

Partner

4/10

Poor

09 Feb 2026

Gbemisola

construction in the area made it hard to find entrance. no signage to redirect guests. unhelpful approach from reception - had to ask for help to take up a kettle as I had to carry up my two bags. Charged €2 to store luggage for guests. Very basic service for a park inn hotel.

Self

4/10

Poor

01 Feb 2026

Tatsuro

The wifi was so bad. I stayed for 2 days.
No days I could connect wifi from my room.

10/10

Exceptional

28 Jan 2026

Jens

Great service and location

6/10

Pleasant

22 Jan 2026

Eyob

The hotel itself is good, and the reception staff were friendly, professional, and very helpful.
However, the restaurant deserves a negative star if that were possible. The breakfast was extremely limited (mostly just different types of ham), and the service was very unfriendly. Some of the servers were rude, which completely ruined the dining experience.

Business

8/10

Excellent

18 Jan 2026

Majella

Enjoyed our stay location is great walking distance to shops and sights

8/10

Excellent

13 Jan 2026

Lawson

Clean good location rooms okay at best

Family

8/10

Excellent

04 Jan 2026

Jason

Yes

Friends_and_family Family

8/10

Excellent

01 Jan 2026

Mark

Fab place & location. Auto check-in saved a lot of time.
Views of the city are incredible!
Didn’t like the semi-see through glass separating the bedroom from the toilet & shower. 😳

Would definitely stay again.

Partner

10/10

Exceptional

31 Dec 2025

Prajwal

Great stay at Park Inn Berlin!

I had a wonderful experience at the Park Inn Berlin. The top-level room offered an awesome city view, especially the TV Tower, which was absolutely stunning. The room was comfortable and well maintained. The breakfast was very nice, with a good variety and quality. Overall, a great hotel in a perfect location—I would happily stay here again.

Leisure Partner

8/10

Excellent

29 Dec 2025

Arielle Raquel

Very old lobby, but the rooms were nice and the location was excelent

Leisure Family

10/10

Exceptional

26 Dec 2025

Catherine

Great location, easy access to transport, food, the Christmas markets and the tourist hop on hop off bus is across the road.
The staff were helpful and friendly and we had Christmas lunch at Spargo restaurant which was excellent!

Leisure Family

4/10

Poor

26 Dec 2025

Allen

3 days in Berlin 1.5 days waiting for elevators and queuing for breakfast

Partner

10/10

Exceptional

26 Dec 2025

Renée

This hotel was amazing and extremely convenient, as it’s located in the heart of everything. There are many shops nearby, including department stores and shopping centres, as well as plenty of restaurants and fast-food options. If you visit during Christmas time, there are two Christmas markets—one directly outside the hotel and another just a five-minute walk away.

The hotel also offers many amenities and activities, including a rooftop high swing, which I tried and absolutely loved. The staff were friendly and very helpful throughout my stay. I highly recommend this hotel to anyone visiting Berlin.

Leisure Self

10/10

Exceptional

24 Dec 2025

Kavendren

Good

Friends_and_family Family

8/10

Excellent

24 Dec 2025

Sureyya

We did not have much interaction with staff but they were courteous and helpful.

Leisure Family

8/10

Excellent

23 Dec 2025

Emelina

The room was ok, security measures can be further improved especially for solo travelers.

Leisure Self

8/10

Excellent

19 Dec 2025

Sherif

Small sized room pillows is so uncomfortable

8/10

Excellent

18 Dec 2025

ALAN

Room was hot, couldn't figure out the thermastat. Opened the window which cooled down the room

Leisure Self

10/10

Exceptional

18 Dec 2025

Louise

Great location, a very walk from the Alexanderplatz s-bahn and u-bahn. The room was compact for a short stay it was absolutely fine. The bed was comfy and had all you need for your stay. The staff during check out and check in were polite. I would definately stay there agai.

Self

10/10

Exceptional

15 Dec 2025

Keiko

We love Park Inn because this hotel situated very convenient place, just 1-2mins from Alexanderplatz Station which if you catch faster train such as RB8, only within 30 mins to the airport to the hotel. U2 train entrance is just next to it. This occasion we chose Standard City View room which has great view from our room toward the tower and Christmas Market under the hotel and opposite side of the station. Coffee pod machine in the room but you could request a kettle and teabags at the reception. The reception staffs were very friendly and very efficient. After checked out, the hotel offered us suitcase storage for €2 per luggage (stayed guest only). This is quite reasonable price than other luggage storage facilities near the station. Strongly recommended. We are very sure we’ll be back next time visiting Berlin for sure.

Leisure Partner

8/10

Excellent

15 Dec 2025

John

We paid for a superior room with a corner view and were very glad we did. The view of the TV tower and a large part of the city was very good but mared by the close proximity of a new tower block above the Kaufhof department store.

The room was very clean and well laid out. With sufficient storage for our clothing. However the single beds with single quilts were a significant irritation! Particularly as the beds moved apart very easily! As for the items referred to as ‘pillows’ I can say that this is not the first time in Europe I have come across what I would describe as nothing more than a ‘ghost of a pillow!!’Fortunately, when asked, the Housekeeping team agreed to send 4 large pillows to the room.
As for amenities, maybe being old and British colours my opinion but the Nespresso machine was a poor replacement from a simple kettle. The 2 pods of unknown contents and cups too big to fit under machine nozzle indicated the completed failure of the management to provide genuinely useable facilities.
Outside of these issues and apart from the excessive wait for one of the 4 lifts to stop on your floor, the overall amenities operated very well for such a high volume of guests.

The best part of this hotel is its proximity to the centre of Berlin and particularly at this time of year, multiple Christmas markets and shopping centres.

Leisure Partner

8/10

Excellent

14 Dec 2025

Christine

Ideal central location for shops, Xmas markets and transport.

Leisure Partner

10/10

Exceptional

12 Dec 2025

Robert

USB charging point required

Partner

10/10

Exceptional

11 Dec 2025

Justin

Clean and nice

10/10

Exceptional

10 Dec 2025

Avdhesh

Excellent stay! Courteous staff. Looking forward to staying here again. Thanks

Business Self

8/10

Excellent

04 Dec 2025

Laura Kay

Our room was spotless, views were great. Great central location and the swing up top was a perk! Only slight let down was no pool or jacuzzi as part of the ‘spa’ facilities.

10/10

Exceptional

02 Dec 2025

ALAN

Have stayed at Park Inn 3 times and always had a great stay.
Easy to walk to a lot of attractions and the U bahn and S bahn are readily accessible when needed.

Leisure Self

8/10

Excellent

27 Nov 2025

Brenda

Overall our stay was very good. The hotel was busy, & had a lovely atmosphere. It was clean and the staff were friendly & attentive.
The only thing we didn't like was the bathroom facilities in the rooms. Individual cubicles for toilet & shower in the bedroom, with only a frosted glass door for privacy ..... not much privacy !!

2/10

Poor

19 Nov 2025

Yaaghoob

very bad service
no room service
receptions are rude
they took money for luggage room
no coffee replacement in room

Business

10/10

Exceptional

13 Nov 2025

JASMINE

Location

Partner

10/10

Exceptional

11 Nov 2025

Guadalupe

Clean

Leisure Self

10/10

Exceptional

02 Nov 2025

Peter

Staff were friendly and room was clean.

10/10

Exceptional

30 Oct 2025

Staff in reception were very helpful as I lost my passport and help be with the recovery of it

Business

6/10

Pleasant

29 Oct 2025

lizabeth

Stayed a week. Definitely mixed experience. Positives: very good location; pretty quiet in room; comfy bed. Negatives: the shower has ever-changing water temp, impossible to regulate. Every time, regardless of time of day; maid service left a bit to be desired. I only requested it twice and they didnt change the sheets, vacuum or restock paper products, etc.; the revolving door out to the plaza was broken for 3 days, meaning you could go through the connect Burger King if they were open or go out the doors on the other side which is a significant pain with luggage and/or in the rain.

Leisure Self

8/10

Excellent

25 Oct 2025

Vincent

No shower cream on arrival.
Only one bottle of water in the room for 2 guests and coffee was not replaced

Leisure Partner

10/10

Exceptional

23 Oct 2025

Filza

My stay was very comfortable and relaxed at park inn.

Leisure Self

10/10

Exceptional

12 Oct 2025

darryl

Wonderful hotel

Food and restaurant staff were good. The woman with the blue hair at the front desk was nasty and unhelpful. The room was nice and beautiful view with a great location

Friends_and_family Family

8/10

Excellent

12 Oct 2025

Samuel

No AC in the rooms, though there was a thermostat connected to a radiator under the window. The shower and toilet both had ~1 to 1/2\" gaps in the doors, leading to water leaking out into the room if you're not careful while showering.But the room was clean and quiet (with the window closed), the beds comfortable and the staff pleasant.

Leisure Partner

10/10

Exceptional

07 Oct 2025

Sue

Excellent hotel near public transport. Large clean room. Beautiful view of Berlin. Great to have a coffee machine in the room. Excellent breakfast - especially loved the gadgets including the pancake maker and butter dispenser!! Lovely bar area too.

Leisure Partner

10/10

Exceptional

01 Oct 2025

Melody

Very convenient, right close to the Alexander plaza and train station. You can go anywhere from here.

Leisure Family

6/10

Pleasant

01 Oct 2025

Miles

The line up for check in and the elevators was too long. The rooms were weird such that the washroom you could see through the walls into the bedroom. I was staying with my mom and that was weird when she could see me shower.

Friends_and_family Family

10/10

Exceptional

30 Sep 2025

Andrew

Wonderful

8/10

Excellent

29 Sep 2025

Keith

Still a great view despite the tower blocks under construction. A very convenient location for the middle and east of the city and transport links are great.

Leisure Self

2/10

Poor

28 Sep 2025

Christopher

Dated and just not a nice place to be.

Leisure Family

10/10

Exceptional

25 Sep 2025

Chunfang

Best location in the area! Super nice breakfast has a lot of options. Clean room just a bit of small. Staff was nice and helpful.

Leisure Family

4/10

Poor

24 Sep 2025

Lyndon

They revoked free breakfast after they offered it to compensate for a delayed check in

Leisure Friends

4/10

Poor

24 Sep 2025

David

The check in was delayed because of a technical issue. To compensate us for the inconvenience we were promised breakfast but members of my team, upon check out, were asked to pay for their breakfast.
My bin was not cleared.

Business_and_leisure Friends

10/10

Exceptional

21 Sep 2025

Yaquelin

El hotel en general está bien ,cambiamos de avitacion porque hicimos dos diferentes reservaciones y las dos estaban en muy buenas condiciones,todo queda serca que no hay necesidad de coger tren si no te molesta caminar

Leisure Partner

6/10

Pleasant

20 Sep 2025

Christiaan

Not pleased at all. Got there and had a room with a view with a queen or king size bed. Then they decided to put 2 single beds together in the room.
I complained and then they put a topper on it still with 2 single duvets on it.
Afyer the first night I came back at roughly 3am to find dog poop in the lift.

Leisure Self

8/10

Excellent

19 Sep 2025

Yuichi

Easy self check-in is great.

Business