Name: Candlewood Suites Flowood
Address: 3810 Flowood Dr, Flowood, 39232, US

6/10

Pleasant

01 Jul 2026

Katherine

Tv didn’t work, there was an option to use YouTube or Netflix but that wasn’t available. There was also only 4 channels that worked. There’s free coffee, but the machine didn’t work. The towels in the room had hair stuck in them, so we had to get new ones and check those. One of the chairs was filled with white/greyish spots. The front desk person (forgot their name) was very sweet though

Partner

10/10

Exceptional

16 Jun 2026

Constance

Very clean ,wonderful air conditioning, close to shopping. I would definitely stay again if I’m ever coming through.

8/10

Excellent

13 Jun 2026

Misty

The staff was friendly and helpful.

Partner

10/10

Exceptional

12 Jun 2026

Elizabeth

The staff was professional, it was pet friendly. There was a lot of construction going on outside of the parking lot, but overall, it was a nice experience.

Pet

10/10

Exceptional

09 May 2026

LATARRIS

Great location for the two events we attended. Room was very nice and had the best shower. Only wished hotel offered a breakfast.

Family_with_children

8/10

Excellent

13 Mar 2026

Robert

yes

Friends_and_family Family

8/10

Excellent

11 Mar 2026

Maranda

Needed it cooler in room . Air cut on and off but I needed it to stay on

8/10

Excellent

11 Mar 2026

lewis

All good

Friends_and_family Family

10/10

Exceptional

04 Mar 2026

Tavosha

Everything and everyone is great

Partner

10/10

Exceptional

02 Mar 2026

Madison

Yes

10/10

Exceptional

02 Mar 2026

JOHN

Good friendly staff, clean room, safe area, plenty of restaurants and retail stores very close to this hotel.
Hotel is behind Lowe’s and next door to another hotel.

Partner

6/10

Pleasant

01 Mar 2026

caneshia

Room was clean tv was trash outdated couldn't connect phone to tv to watch movies I had my 6 year old daughter with me so she wasn't happy about not having a tv to watch

Family_with_children

2/10

Poor

16 Feb 2026

Terrance

Bathroom did not have a lock on it. Towels were off white, room had dirty spots on the walls abd in the bathroom

Leisure Partner

8/10

Excellent

25 Jan 2026

nancy

Room was clean, tv picture was a bit faded, bed was great!

10/10

Exceptional

22 Dec 2025

Dre

Very clean

8/10

Excellent

15 Dec 2025

Ondra

The room was very clean and I was very surprised considering the low price.

10/10

Exceptional

26 Nov 2025

Nicholas

Overall, the room was clean. Minus a dirty face towel that was left hanging over the shower curtain. However, I can look past that. The bed was by far the most comfortable bed I've ever slept in. I got the best sleep of my life. It also helped that the hotel was quiet. Everything was great! I'd definitely stay there again, for sure!

Leisure Self

10/10

Exceptional

30 Oct 2025

Marc

Staff were professional and friendly.

Business Self

8/10

Excellent

18 Aug 2025

lewis

Fix bathroom & receive an exceptional rating.

Location great,Toilet seat broke,Tub soapbox torn down,Room nice,Greatroom for family to stay while shopping or having surgery @ M S M clinic.

Business

6/10

Pleasant

18 Aug 2025

Melanie

Semi clean

10/10

Exceptional

27 Jun 2025

David

Ice property at a good price.

Leisure Pet

6/10

Pleasant

08 Jun 2025

Verified traveler

Baseball trip

The hotel needs lots of upgrading !

Friends_and_family Family

8/10

Excellent

18 May 2025

Roderick

The property is older and cleanliness was not their strong suit. Brdtt was Absolutely Amazing!

Leisure Family_with_children

10/10

Exceptional

02 May 2025

William

excellent staff friendly

Leisure Partner

10/10

Exceptional

27 Apr 2025

Glenna

Nice hotel

8/10

Excellent

10 Apr 2025

Pamela

The staff was very hospitable and accommodating!

Leisure Family

6/10

Pleasant

19 Mar 2025

Ellen

I was parking my car a man backed a work truck across sidewalk right in front of me. He reaked of weed. There were alot of men hanging around the back of the building. I did not feel safe at all. I had someone come stay with me so I would not be alone.

The snack bar was pathetic to say the least.

I had to be moved from original room because a/c did not work properly. TV did not work either.

I was very disappointed. I always thought it looked nice enough from street.
Staff was nice.

Leisure Self

8/10

Excellent

22 Feb 2025

Keyotia

Besides the bathroom door didn’t lock, & we booked a king size bed/suite only to find out after we checked in that it wasn’t available. Due to someone not checking out in time. So we had to get a queen size bed/suite. Other than that the hotel was clean, & friendly staff. Many food restaurants & stores are close by. :)

Friends_and_family Family

10/10

Exceptional

25 Dec 2024

Latoya

Very quiet

10/10

Exceptional

17 Nov 2024

Danderia

Love the new renovations

Leisure

2/10

Poor

03 Nov 2024

Mary

Pulling up to property we noticed mold on outside of the building coming from AC units, but thought maybe it was cleaner inside. It was not. While the check in process was speedy and the desk clerk was friendly, that was the only good thing. There was dog hair all over, in the hallway as well as all over the room floor, curtains, etc. Took my shoes off and my socks were covered in pet hair. It may be my bad for not checking pet policy, but I have allergies and it was horrible the smell and hair all over. Worse than the dog hair was the stench of dog pee in the room. There were several dusty surfaces as if most of the room (barhroom sink, dresser drawers, tv area) was not cleaned, appearing as if only sheets and towels were changed between guests. It is a suite so there was a stove top that had burned food caked in the burners. There were dogs barking all night long and it smelled like there were marijuana plants growing in the room next to us the smell of smoke was so strong. There was a ring of grim in the bathtub, again, as if the rooms are not actually cleaned. Worst part was when I went to pull the shower curtain back and a dried, crusty, used wash cloth fell from the rod. At that moment we canceled our stay to relocate to another MUCH nicer hotel in the area. we chose a hotel in Flowood assuming it had to be nicer than Jackson proper, this was not the case. I wont stay at another Candelwood and this may be the end of all IHG hotels for me.

Leisure Partner

4/10

Poor

27 Oct 2024

kenyascicus

need updating

Business Self

8/10

Excellent

09 Oct 2024

Dennis L

S

Leisure Self

6/10

Pleasant

22 Aug 2024

Charles

Very decent

8/10

Excellent

04 Aug 2024

Verified traveler

Get away

Overall it was a great relaxing stay.

Partner

10/10

Exceptional

22 Jul 2024

Jacoquyn

Very nice manager and room was spacious & clean.

Leisure Self

10/10

Exceptional

22 Jul 2024

Lonzie

The major positive for both my wife and I was the staff and management was kind as well as professional. with us as well as with each other.

Leisure Family

6/10

Pleasant

14 Jul 2024

Zachery

Renovation

The staff was great but renovation is really needed.

Self

10/10

Exceptional

08 Jul 2024

Verified traveler

My overall stay was great. The carpet in the room was not good for my allergies.

Self

6/10

Pleasant

07 Jul 2024

RANDY

3rd room finally was good enough

I rented 2 rooms & the one my son's family checked into, smelled, they told the manager & he said they've been having trouble with mold & moved them to another room, that room's toilet was plugged up, so he gave them a 3rd room.
We feel that we should get a credit back on at least half of the cost, for what we went through.

Friends_and_family Family

10/10

Exceptional

06 Jul 2024

Angela

The young man at the front desk was amazing. He went above and beyond to make sure we were comfortable

Leisure Family

6/10

Pleasant

29 Jun 2024

Tania

Average

Business Family

4/10

Poor

27 Jun 2024

Thaddaues

I had one of the rooms that was not renovated. My tv didn’t work and the room was very outdated for the price I paid.

Business Family

10/10

Exceptional

21 May 2024

Millie

It was clean and affordable.

Business

10/10

Exceptional

15 May 2024

Mildred

Friendly staff

Business Self

10/10

Exceptional

14 May 2024

Sellena

Clean

Leisure Family

10/10

Exceptional

12 May 2024

Taborick

First time here. Surely not the last time you guys will see me. And to the General Manager that help us, keep shining my man. 💪👌

Leisure Partner

8/10

Excellent

08 May 2024

Charles

Kitchen fantastic

What a comfortable stay just like home!

Business

8/10

Excellent

01 May 2024

James

It was so close to everything that we needed

8/10

Excellent

30 Apr 2024

Greg

Only complaint I have was the mattress was way to soft. I know that is opposite of most people's opinion.

Partner

2/10

Poor

16 Apr 2024

Thomas

Worst visit ever

The A/C was broken. Room smelled. The stairway was locked. Totally against the law. This use to be top flight. Will never stay there again.

Partner

4/10

Poor

31 Mar 2024

Kimberly

Stained floors , dirty tub — dried fluids on lamp

Leisure Self

8/10

Excellent

26 Mar 2024

Verified traveler

The toilet paper is single ply.

Business

8/10

Excellent

22 Mar 2024

Verified traveler

Nice room comfortable bed , water was very slow going out from the shower

Friends_and_family Family

10/10

Exceptional

17 Mar 2024

Keith

Staff was very friendly

10/10

Exceptional

16 Mar 2024

Karen

Tucked away off the main drag and safe

Leisure Friends

10/10

Exceptional

18 Feb 2024

Susan

Quiet and safe

Leisure Family

10/10

Exceptional

15 Feb 2024

Jacqueline

It was nice the room was big not what I expected no complaints

Partner

2/10

Poor

30 Dec 2023

Danderia

I have stayed here several times and love the location. However, the last time their system was down and the wifi didnt work.I usually look over technical issue beyond their control. They made us write down our card number to charge the room when the system was back up.

Fast forward my debit card was used in several location around the hotel after I left. I called my bank to cancel my card WHILE I'M OUT OF TOWN IN TEXAS. That's right I'm stranded with no debit card because you employ thieves.

Mind you the room was not charged still. I checked out Sunday on Christmas and they went on a shopping spree on Wednesday.

I tried to call the hotel to report and their phones are
were down.

I only used this card for that room. I function on cash the whole Christmas break except for that room.

A police report has been filed. I am LIVID.

Leisure Self

10/10

Exceptional

24 Dec 2023

GLENDA

Good location for us. Easy to find.

10/10

Exceptional

18 Nov 2023

Voletta

Good

Leisure

10/10

Exceptional

15 Nov 2023

Danna

It was a great stay for wrk

Business Self

6/10

Pleasant

18 Oct 2023

Candice

My hotel room was not properly cleaned. There were dirty bath towels on the floor of the bathroom and none of my bathroom washcloths were restocked. The bed sheets did not smell fresh either.

Business Self

8/10

Excellent

16 Oct 2023

Jennifer

Staff was very accommodating. Room was very clean. Housekeeping wanted to make sure I felt the room was clean. I would recommend it.

Leisure Self

10/10

Exceptional

09 Oct 2023

Kendra

Will stay again

Leisure Family_with_children

10/10

Exceptional

09 Oct 2023

Jana

Property is dated. Carpet needs to be replaced. Rooms were clean and bed was comfortable.

Leisure

10/10

Exceptional

03 Oct 2023

Verified traveler

Weekend getaway

My first experience staying at this hotel. I would recommend it as a good quite place to enjoy some down time. This hotel was located very close to shopping and restaurants.

Self

6/10

Pleasant

02 Oct 2023

Amber

The property is fantastic. But the room I was in had a few issues that if I were staying for more than a night, I would have not liked. The outlet near the bed only had one part that worked. My shower did not drain and there was hair in it from another person's stay. There was a large stain on the carpet near the air conditioner. You practically have to slam the door to shut it, which disturbs the hall because the walls are so thin.

Leisure Self

8/10

Excellent

16 Jul 2023

SHARON

Always pleasant staying there. My go-to in Flowood.

Business

4/10

Poor

11 Jun 2023

Alicia

It smelled so bad we had to go buy an air freshener, none of the outlets in the bathroom worked, only half the outlets in the rest of the room worked. The shower barely had 2 steams of water, no trash cans, the sink was backed up

Family

4/10

Poor

10 Jun 2023

Hannah

The front desk lady never got up in the 3 times I went to the desk, first upon arrival at 2:45 rudely told me that room wouldn’t be ready until 4. When I came back at 4 to check in, still stayed at desk. When I checked out today, same lady and same thing, stayed at desk which was a good distance from counter. Man that had the night shift was very friendly and was at the counter each time I saw him. Our air was not working but I didn’t complain for that, the guest laundry room was not the cleanest but the man at front desk was kind and gave me the tip to do a rinse cycle before I washed our things.

Leisure Family_with_children

4/10

Poor

07 Jun 2023

Steve

The room had dust all around the tv and no tv remote. In looking for the remote, I found a pair of shoes under the bed and one sock by the bedside table.

Business

10/10

Exceptional

05 Jun 2023

Jill

Near family. Very clean room. Comfortable bed.

Leisure Family

2/10

Poor

29 May 2023

elaine

The room was very dirty and not maintained. Hair in the drains, stains in the carpet, dust piling up on furnishings. Terrible.

4/10

Poor

17 May 2023

Donovan

Said none smoking hotel well they just changed that last month carpet lamp shades and ceiling all felt gross and orange from all the smoke very terrible place to stay if you don’t like smoking rooms…

Business Self

8/10

Excellent

15 May 2023

Susan

Hotel was comfortable, but in need of a facelift. Enjoyed the kitchenette!

Friends_and_family Family

2/10

Poor

14 May 2023

Alexis

Nothing like I expected

Business Family_with_children

6/10

Pleasant

10 May 2023

Kenneth

Lots of people hanging out in the parking lot with no parking lot security

Business Self

4/10

Poor

09 May 2023

Verified traveler

Very unclean

The service was very friendly, but we will never return. The attached photo is immediately after a shower....one walk across the carpet. It was absolutely disgusting. The floors are so dirty, both tile and carpet.

Partner

4/10

Poor

30 Apr 2023

Erica

Cable wasn't working. Room was dirty and I had to wipe down the counter, table, and nightstand.

Leisure Family

6/10

Pleasant

26 Apr 2023

Verified traveler

Needs a little TLC

Needs a little TLC. Would recommend as an extended stay for construction type workers, but definitely not for a family trip. Employees were very helpful and the quickest service I’ve ever had.

Partner

6/10

Pleasant

03 Apr 2023

Stuart

Listen to people all night long downstairs in parking lot having a party. You think in Floowood the police would have showed up and ask them to go to there rooms!

Friends_and_family Family

6/10

Pleasant

22 Mar 2023

charles

The location was great for our family reunion.
The room had items missing including a shower curtain and light blocking drapes. The carpet in spots and the tile entry was loose and buckling. It was a pet room.

Leisure Pet

10/10

Exceptional

21 Mar 2023

Verified traveler

Great Solo Stay

First time in MS and this hotel was recommended. The room was very open and bright and EXTREMELY clean. Amenities were great. I would stay again if I am back in the area.

Self

2/10

Poor

16 Mar 2023

Matthew

Nightmare Hotel

Had issues with my card key working after checking in and had to keep getting it reprogrammed. Colleague and I went to dinner and came back around 11 pm and both our keys didn't work again. No one was at the front desk. Called corporate customer service and they didn't help at all.

After a couple of hours, a person that's been living/staying in the hotel for awhile heard us and told us no one works the front desk at night and people end up sleeping in the lobby until the morning front desk person comes in around 7 am. This person knew of people that are employed by the hotel that live in the hotel and they were able to get one of these people to reprogram our keys.

During this time, other people needed soap, towels, etc. and the front desk phone was constantly ringing. I've been traveling for the military for decades and never had a situation like this occur. This is totally unacceptable and corporate should shut them down due to the customer neglect and unsecure building. Never stay here.

Business

6/10

Pleasant

11 Mar 2023

Janel

The room smelled so I had to get something to make it smell better, had to go back downstairs to get a remote, but friendly staff.

Leisure Family

8/10

Excellent

19 Feb 2023

Audrey

It was okay

Business Family

4/10

Poor

31 Jan 2023

William

Definitely Lacking in Cleanliness

Dirty, garbage was piled up in the hallway. Room smelled of body odor!

Business

8/10

Excellent

06 Jan 2023

John

I like the hotel it’s self due to the convenience. However, it was really out dated and every time we opened our door, it sounded like the metal was scraping the floors. It was extremely loud. Also, the didn’t change the toilet paper out.

Leisure Partner

6/10

Pleasant

27 Nov 2022

Mitchell

Building does not feature controlled access for guests. Exterior doors to hotel were not secure, allowing transient people to come and go as they pleased — even though they were not guests. These rent-free individuals felt comfortable enough on the property to approach guests in the parking lot. Additionally, the front desk was often left unattended. Odd mix of yellow light and white light bulbs throughout the property (sometimes in the same fixture), reinforced the feeling of complacency from the staff. None of the remotes in our room worked & the window in our room had been left open when we first entered. There was paint peeling from the ceiling, and the furniture is pretty beat up. The “marketplace” closes at night & there are ZERO vending machines, so make sure to get any snacks or drinks you might want before settling for the evening. We appreciate pet-friendly accommodations, but only when the grounds are, at least, somewhat maintained. The green spaces were covered in dog waste and large ant beds. Could have paid about $45 less and received comparable accommodation elsewhere. This place is… OK, and the security concerns will make you feel uneasy only a few times. You brought mace, right?

Leisure Pet

10/10

Exceptional

17 Nov 2022

Adrienne

Very very quiet hotel, comfortable bedding.

Amazing service at check-in. Great customer service. The representative greeted us with a smile. I truly wish all check-ins went that smoothly and were that pleasant.

Friends_and_family Family

6/10

Pleasant

10 Nov 2022

Christopher

Room smelled. No I’ve machines, very dated on the inside. Would not recommend versus other hotels in the area.

Business_and_leisure Self

10/10

Exceptional

01 Nov 2022

Walter

Property was very clean

Leisure

2/10

Poor

30 Oct 2022

Damon

I was booked into a smoking room and I don’t even smoke which I’m very disappointed and didn’t have a clue that’s what was going to happen. They said they sign have any other availability to move me into a nonsmoking room so I was highly upset

Friends_and_family Family

2/10

Poor

22 Oct 2022

Charles

Totally disgusted...

When we checked in we was put in a smoking room even though we did not want one. We was told that's all they had. And we had already paid online for the room. We arrived at 10:30ish. And upon entering the room it was overwhelmed with the smell of marijuana and smoke. The air conditioner didn't work properly. We did not recieved towels until after midnight. We have contacted management and recieved no help at all. I am so glad we had a blanket in the vehicle because the blanket in the bed was gross. Never Never again will we make the mistake of staying here. I would never suggest this hotel to anyone.

Friends_and_family Family

8/10

Excellent

16 Oct 2022

Amanda

Shower was dirty with previous opened soap. The bathroom floor had hair on floor.

Business Self

2/10

Poor

16 Oct 2022

Yanina

This was the nastiest property. Staff didn’t know what was going. I was given a room that was marker “cleaned” in the system but then I walked it ave there was food on the counters, floors were sticky, night stand had sticky stuff all on it. Absolutely nasty

Leisure Self

8/10

Excellent

13 Oct 2022

LOUIS

The staff was very friendly. The hotel & grounds were clean and well maintained. The only negative is we were there 8 nights and never had maid service, when we asked we were told 1x per week but they never came when we were there.

Leisure Partner

4/10

Poor

11 Oct 2022

Diane

not well run hotel

This place needs a serious update. When we arrived the kitchen floor was sticky. There wasn't any soap for the sink. The utensils consisted of 2 forks and one butter knife. The carpet was torn and dirty. When I complained about the lack of soap and sticky floor I was told \"sorry but we are out of soap and the floor is sticky because it was mopped with new soap.\" The bathroom floor wasn't sticky. There were also a few crawling insects inside. The bed was comfortable and the t.v. worked but the microwave didn't work.. We stay here last April and we didn't have any of these issues other than a lack of utensils.

Friends_and_family Family

2/10

Poor

10 Oct 2022

Sofina

This is such an old and dirty facility. The bedsheets had so much of someone’s hair that I had to go buy my own sheets from Walmart. The shower wouldn’t drain and we had to stand in a puddle of water while we showered. The carpet felt and looked like it was mud. I would never stay here again and recommend that no one else either.

Business Family