Name: Lautrec Opera
Address: Rue D'Amboise, 8-10, Paris, 75002, FR

6/10

Pleasant

03 Aug 2026

Gerardo

it was ok

6/10

Pleasant

24 Jul 2026

Estelle

Aire climatisé centrale

10/10

Exceptional

22 Jul 2026

Rebecca

Beautiful historic hotel in heart of Oaris, close to bus and metro stations (and ATM) with delicious foods all around! Near the Passage des Panoramas. My teenage daughter and I had a wonderful time - AC during heat wave was the best!!

6/10

Pleasant

16 Jul 2026

Nicolás

I stayed 6 nights, the room over all it was ok, bed, sheet, pillow, air conditioning, balcony, bathroom, buttt the only thing that was big downside it was went every time i got into my room had a smelly odor, I think it was the pipe, and it smelled really bad; I had to open the window to let the smell out.

Self

10/10

Exceptional

16 Jul 2026

Devon

Nice high ceiling room with aircon! Which was great in the hot summer.
The receptionist was excellent he even helped me book a reservation at a restaurant and I got a fantastic seat.
The price to value was incredible would highly recommend.

Self

8/10

Excellent

14 Jul 2026

cheung

The room was small but very clean and comfortable. The staff were friendly and welcoming throughout our stay. Great location with easy access to public transport. We would happily stay here again.

Family_with_children

10/10

Exceptional

02 Jul 2026

Silvia

I was really pleased. The trim was spacious which in Paris honestly is a treat. Everything was clean nothing too fancy but very good.

Business

10/10

Exceptional

28 Jun 2026

martin

.

Family

8/10

Excellent

16 Jun 2026

Yu

convient

Friends

8/10

Excellent

15 Jun 2026

Agina

Good stay. You get valve for money here.

Self

10/10

Exceptional

11 Jun 2026

Steve

Great location with easy walk or Metro to Paris sights. Desk clerks very friendly and helpful.

Partner

8/10

Excellent

11 Jun 2026

Erik

Our room was small, but had everything we needed, including AC (something we overlooked in Amsterdam).

Family

10/10

Exceptional

10 Jun 2026

Rocio

Very good location

10/10

Exceptional

30 May 2026

Aurelia

clean room and friendly staff, we enjoyed the stay

Friends_and_family Family

4/10

Poor

24 May 2026

Caroline

The location of this hotel is excellent, with plenty of shops and restaurants nearby, and most of the staff were friendly and helpful. Unfortunately, our experience with the Chief of Reception left such a negative impression that I would encourage others to consider nearby alternatives.

In early March, about a month before our original stay, new UK passport requirements forced our family to change travel plans for a trip with our 90-year-old father. When adjusting our reservations, I discovered that one of the two bookings had accidentally been made non-refundable. I contacted the hotel directly and was told to work through Expedia. Expedia’s staff were consistently helpful and attempted several times to assist, but every request was denied by the hotel’s Chief of Reception.

Although we had already moved our second reservation to May and were still staying at the same hotel, we were forced to make an entirely new booking for my father. There was no willingness to compromise, transfer dates, or offer any partial refund despite the circumstances.

What made this especially disappointing was the lack of compassion and customer service shown throughout the process. I understand policies exist, but the interaction felt unnecessarily cold and dismissive.

It is unfortunate because the hotel itself is in a fantastic area and the rest of the staff were lovely. However, one individual’s attitude significantly affected what should have been a memorable family trip.

Family

10/10

Exceptional

17 May 2026

Pedro

Everything ok. I recommend 100%

8/10

Excellent

11 May 2026

Stephen

Location great, hotel clean and functional. Breakfast limited but sufficient depending on what you want.

Family

8/10

Excellent

09 May 2026

EDUARDO

The stay was good !! Very convenient location close to restaurants, Place Vendone, Ópera and other. The room had a good size, was clean but they smelled not that well !! Maybe the odor came from the sewer pipes or drains of the bathroom ??
Also, I cold not found any TV Channel in English !!!

Partner

8/10

Excellent

02 May 2026

Jennifer

Great place to stay in Paris, on a quieter little side street near tons of food and shopping. Very kind and helpful staff. Clean and comfortable room. The only issue we had was a strong mildew type smell that had to be aired out every time we returned to our room.

Friends

8/10

Excellent

29 Apr 2026

Abel

Overall good experience, surrounded by shops and restaurants

Partner

10/10

Exceptional

21 Apr 2026

Adrian

Property was clean and staff friendly. Our cleaning staff took well care of the room and she was friendly and did a great job

Partner

10/10

Exceptional

16 Apr 2026

Emily

Clean fresh etc

2/10

Poor

02 Apr 2026

john

The room was nothing like advertised online. The room smelled awful, it was run down and dirty

Partner

2/10

Poor

12 Feb 2026

HUGO

We experienced poor customer service at Lautrec Opera. As first time visitors to Paris, our first point of contact tends to be hotel staff. our second night of the stay, the receptionist was upset that we requested to exchange our room towels simply because we had foregone housekeeping services that day.

We offered to bring the towels downstairs and pick up fresh ones from the front desk. When we came down she was yelling at us accusing us of declining housekeeping that day, which I tried explaining that the two things are not mutually exclusive: we can forego housekeeping and still request fresh towels. She kept saying I was wrong and grabbed our towels and threw them on the floor. I was shocked that she would behave in this manner and told her this is terrible treatment of your guests.

The next morning I spoke to the morning receptionist (male whose name was Olivio or Oliviano). I explained our experience and asked whether we could cancel the rest of our nights. Unsurprisingly, we would incur the costs for the rest of our stay. He made a comment about the towels— which I explained that at that point the towels were no longer an issue, that the way the receptionist treated us was unwarranted and made us feel uncomfortable.

When I asked for hotel’s manager name, he declined to provide me a name, and when I asked what time he or she would be here, he also refused. I was shocked again by the lack of transparency and accountability. Ran out of space to write. 1/10

Leisure

8/10

Excellent

03 Feb 2026

Beth

Clean room, lovely staff, amazing location. The let down was we had a broken bathroom door which did not shut properly nor had a lock. Our door has a huge gap at the bottom so when there were loud people leaving at 7am we heard everything!! Other than that, a lovely hotel and would stay again!

Leisure Family

10/10

Exceptional

12 Jan 2026

Julia

I really enjoyed my stay, the room was just what I needed, with an excellent location and the staff was very friendly and helpful.

Leisure Friends

10/10

Exceptional

17 Nov 2025

Helen

Although the room was small, it was enough for my needs, and was cleaned every day. The area was close to the metro and I was able to use it to get to and from Gare du Nord with my one medium sized suitcase. Just be warned that if you do this, there are a lot of steps to lug your bags up and down. The hotel is also within walking distance of many eateries and places to shop. You could even walk to the louvre, which I did. I never felt unsafe out at night and the staff I dealt with were all friendly and helpful. I would definitely stay here again as a solo female traveller.

Leisure Self

6/10

Pleasant

16 Nov 2025

EDGAR

Good hotel. Staff are friendly and helpful. Bakery and places to eat just around the corner. The busy street is one block away and not noisy. Try to get a room in the above floors, I was in the first floor close to the main desk and in the morning at 7 you can hear everyone talking. Metro station just around the corner; download the metro app and it will be very easy to add tickets and enter the stations.

Leisure Self

10/10

Exceptional

05 Nov 2025

Gerard

The Laurtec Opera Hotel was just perfect. The room was super comfortable and the views of the quiet street was very Parisian. Would highly recommend.

Leisure Partner

10/10

Exceptional

11 Oct 2025

Noelle

There was plenty of shopping options and food options near by, just a short walk away. The hotel was down a nice little quite street with not a lot of traffic. So you could sleep without all the street noise. Would stay again. Very safe neighborhood

Partner

6/10

Pleasant

06 Oct 2025

Adam

I asked to check in early if possible. The man looked like he was checking me in. After copying my passport, he said, \"leave your bag over there and come back this afternoon.\" He wasn't friendly, nor did he assure me my bag was safe sitting in the lobby.
I had a great experience with the woman who checked me out. She was very friendly and supported me to secure a taxi on a very busy morning with no Ubers available. She went above and beyond.

Self

10/10

Exceptional

05 Oct 2025

Kathy

Staff were very kind and helpful. Room was quiet and nice, and I enjoyed my stay.

8/10

Excellent

03 Oct 2025

Laura

Great location, central and close to Metro.

10/10

Exceptional

30 Sep 2025

Kurt

Great value, in perfect location

Perfect location. Very clean.

Partner

10/10

Exceptional

27 Sep 2025

Kathryn

An absolutely delightful stay. Nadine was so gracious. Her kindness and bright spirit were so very welcoming.

Leisure Partner

8/10

Excellent

17 Sep 2025

Aris

Room is very small

Leisure

8/10

Excellent

26 Aug 2025

Nancy

This is my second time staying at this hotel, in a week. I had initially stayed for 3 nights, then went out of town, then returned again to stay at this hotel again. I really appreciated that they gave me a chamber room on the 3rd floor, as it had ceiling to floor doors for me to open up, step out abit, and gaze at my outside surroundings on my balcony. It is so romantic! I didn't have this same room on my initial stay. The front desk person helping me was very helpful too. I had some yogurt I did not want spoiled, as the mini fridge in my room didn't feel cold enough. They allowed me to place my yogurt in the lobby fridge, which is shared by other hotel guests. I didn't know that, and will utilize this service again next time. Also, the elevator was working during my stay. It was particularly difficult on my last day, to be lugging/hoofing my luggage all the way from the 3rd floor down to the lobby. I was worried I might trip and fall down the stairs, or twist my ankle. It just felt like the elevator wasn't a priority, when it should be. Otherwise, I would stay at the Lautrec again in the future. I just hope the elevator is fixed by then, and I get the same 3rd floor chamber room (room 331) again!

Leisure Self

8/10

Excellent

26 Aug 2025

Nancy

It was close to the metro station. Walkable everywhere. Close to grocery store, restaurants. The only thing I didn't like about the hotel is one of the staff member. Most of them were really nice and helpful, except for one. I wish I got his name, but didn't get the chance. He worked up on the front desk. I had just arrived....I had the taxi driver outside waiting because I wanted some change to tip the driver. I asked the front desk man. He said he has no change. Then the other front desk staff man said there was change for me. I've also had a couple more encounters with this unfriendly staff member, and felt uncomfortable around him. Otherwise, it's a good hotel, and will likely stay again, and stay away from that particular staff member.

Leisure Self

10/10

Exceptional

18 Aug 2025

Agop

.

Leisure Friends

10/10

Exceptional

10 Aug 2025

Gordon

Nice little hotel close to the Metro and dining. Great staff and good rooms.

Leisure Partner

8/10

Excellent

08 Aug 2025

Erika

Beth modern and clean. Beds were very comfortable!

Leisure Family_with_children

8/10

Excellent

07 Aug 2025

Saemi

A bare-bones, tiny but cozy and clean hotel suitable for short stays. If you are just in town as a busy, in-and-out tourist, this is really all you really need. The bed was super comfortable! However, a concrete wall is the main scenery you see from the window. Considering the price, I can't complain much. The negatives are: no microwave, the fridge does not get cold enough, the sink doesn’t drain well, and the walls are thin—you can hear your neighbors going to the bathroom.

Leisure Self

8/10

Excellent

21 Jul 2025

Veronica

Hallways were a little dark and the elevator was hard to work, but the area was very nice.

Leisure Family

10/10

Exceptional

09 Jul 2025

Kimberly

Charming and comfortable boutique hotel on a side street close to delicious restaurants and many tourist sites. We had the hotel breakfast on our last morning. It was a good value and the food was fresh. I would definitely stay here again.

Leisure Family

10/10

Exceptional

08 Jul 2025

Sevan

The room was exceptionally comfortable and smartly arranged. The kettle with coffee and tea was a nice touch. Very clean and welcoming.

Business_and_leisure Self

8/10

Excellent

30 Jun 2025

Tim

Excellent location. Friendly reception staff. Rooms were very nice.

Leisure Family

10/10

Exceptional

14 Jun 2025

Nancy

Loved my stay at Lautrec Opera. Room was sufficient for 2 people. Breakfast was simple and enough for me. Best part was the water pressure in the shower. As always in older buildings elevator was small, fit 2 people with carry ons. Location is walking distance to the Louvre and Opera station if taking Rossibus from airport. Would definitely stay again

Leisure Family

10/10

Exceptional

10 Jun 2025

James

Great location, friendly staff and a clean hotel.

Friends_and_family Family

6/10

Pleasant

03 Jun 2025

Julie

Hôtel was very different from photos. Room was small but comfortable. Our friend’s shower cubicle was very small. Windows single glazed therefore lots of outside noise when busy.

Partner

8/10

Excellent

02 Jun 2025

maria del pilar

I like the location very central, room has kind small but with comfortable bed. Hotel employees need to get some customer service training ASAP..

Leisure Family

10/10

Exceptional

29 May 2025

Neville

Really great hotel, centrally located, and close to restaurants and public transport. Clean, spacious room, friendly staff, good breakfast. Would definitely stay here again.

Partner

10/10

Exceptional

28 May 2025

Alejandro

Excellent location, friendly staff, clean room!

Partner

8/10

Excellent

17 May 2025

Mrs N M

Good value for money. Lovely & clean.

The hotel room was extremely clean. The décor in the room was a little dated but the beds were comfortable with lovely clean linen. The on-duty staff were extremely helpful
regarding local transport and amenities. The hotel was tucked away from the main street so nice and quiet. It was in a good location for restaurants, bars etc. walking distance to Gard Du Nord and Louvre

Partner

10/10

Exceptional

24 Apr 2025

Rocio

The hotel is well located with a lot of options for dinner and shopping around. Close to a metro station. The room was very nice. Breakfast was good.

Leisure Family

10/10

Exceptional

19 Apr 2025

sean

Great hotel, super friendly and helpful staff. Definitely would stay here again.

10/10

Exceptional

19 Apr 2025

Duncan

Excellent hotel in a side street not far from L'Opera and Galleries Lafayette. It is also close to a Metro line (8&9) and only 10 minutes by taxi from Gare du Nord. Good value for money and I had a lovely 4 night stay.

Leisure Self

8/10

Excellent

22 Mar 2025

Steve

Price point matched the accommodations…historic building, small rooms, old Paris feel. I would go again as a couple, not enough space for a family.

Leisure

8/10

Excellent

18 Mar 2025

Irteza-ul-Haq

It is well connected with the transport options like buses and Metro trains

Leisure Self

6/10

Pleasant

10 Mar 2025

Sara

Hotel staff weren’t the most friendly. Almost seemed like we were an inconvenience. Been to many city hotels where the staff are friendly and was hoping this would be the same. That said the hotel was very clean and in a perfect location

Partner

8/10

Excellent

05 Mar 2025

Susan

Everything you need in a moderate price range

We were very pleased with the Hotel Lautrec Opera. It was in a perfect location, had comfortable beds, a friendly staff, nice breakfast, and good ambiance.
We knew it would be small, but felt it was a good value for the price we paid.
I would definitely recommend this hotel for people on a budget who want to be close to lots of attractions, and public transport.

Friends_and_family Friends

10/10

Exceptional

18 Feb 2025

Mark

Good

Partner

6/10

Pleasant

04 Feb 2025

Declan

Ok location, ok room, breakfast very disappointing.

Leisure Friends

10/10

Exceptional

29 Jan 2025

BDE

Nice stay in Paris

Nice hotel. located in centre of Paris

Self

10/10

Exceptional

21 Jan 2025

Jimmy

Great location, close to the fashionable department stores. The area is quiet and safe, lots of cafes nearby. Room was standard and what I expected.

Leisure Self

8/10

Excellent

07 Jan 2025

Julian

The accommodations suited my needs as a single traveller and was happy that it had a mini-fridge and tea/coffee maker. But however, I was a bit dismayed by the washroom's bathing facilities with no shower curtain or screen whatsoever. I didn't use it often, but I did find it a little bit off. However, I did find the place was decent enough and would (slightly) consider booking there again.

Leisure Self

10/10

Exceptional

03 Jan 2025

Nancy

The friendly, helpful woman that helped us at the front desk was Exceptional! If I had a hotel I would want her to greet my customers. Every time we came in we were greeted with Bonjour! She made us feel like we were home. She went above and beyond to answer questions and help.

Leisure Partner

4/10

Poor

07 Nov 2024

Jacob Lebovitch

Inflexible around check in. Lack of usb plugs. Very tiny safe.

8/10

Excellent

02 Nov 2024

Stefan

Excellent Hotel

My hotel stay was excellent. The hotel is centrally located to the main tourist sites, and there were plenty of excellent restaurants nearby.

Self

8/10

Excellent

30 Oct 2024

Danielle

Ryder was extremely knowledgeable of the area and delightful to chat with. He went out of his way to be sure of my Uber service.

Business_and_leisure Family

4/10

Poor

25 Oct 2024

Oscar

Cuarto sucio, el personal poco amable

Leisure Partner

6/10

Pleasant

18 Sep 2024

Craig

Overpriced for what it is.

Very basic hotel with poor hygiene in rooms.

Mirror was hanging off the wall when we went in, shower head was split at base so sprayed water all over you when in use, tiles smashed in shower. Generally dirt and dust present in room.

The walls are thin. You could hear conversations from other rooms, other room doors opening and the stair door/elevator doors slamming at all hours.

Does not match pictures. We only used this for sleeping and showering as we left early and got back late or would have demanded refund and moved hotel.

Partner

8/10

Excellent

18 Sep 2024

Verified traveler

Value for money!

Self

10/10

Exceptional

07 Aug 2024

Terry

A small boutique style gem amongst very expensive hotel idea walking map to get along. It is great value for the price and loved the linens and staff. terry szwec

6/10

Pleasant

15 Jul 2024

Jessica

Facilities were a bit older than expected, but very clean and responsive staff

Leisure Friends

8/10

Excellent

14 Jul 2024

Domenico

The hotel is located near the opera house in Paris. The location is excellent and very safe . The metro and the bus service is around the corner. The city tourist bus is 5 minutes walking distance. The hotel staff is helpful and friendly. You get a room and a bathroom. The room has a comfortable bed. You sleep like a baby. The shower and bath is great. You have hot water. The room is cleaned and set everyday. The room has a closet, a safe, a table chair and a tv with internet.
The only complaint that my wife had is that there was no iron to iron the clothes. We had a great time in Paris and the hotel was part of this wonderful unforgettable experience.

Leisure Partner

10/10

Exceptional

05 Jul 2024

Viktoriia

Everything was fine
Thank you!

Business_and_leisure Self

6/10

Pleasant

25 Jun 2024

Luis

Everything fine, except that rooms are not spacious as seen on the website pictures.

Leisure Friends

8/10

Excellent

24 Jun 2024

Yeochul

전반적으로 좋았으나, 청소 하시는 분이 렌즈 케이스 버린것같아 불쾌했음.

Business Self

10/10

Exceptional

10 Jun 2024

David

Loved the location. It is near all the major attractions.

Leisure Partner

10/10

Exceptional

22 Apr 2024

Verified traveler

Pleasant stay for reasonable price.

Hotel was nice and comfortable. The bathroom was ok but no washcloths. The access panel to the puping was loose and visible. Other than that, stay qas great. Check in was easy and seamless.

6/10

Pleasant

08 Apr 2024

John

I wouldnt say it was in a great area or a bad area. I booked this hotel as it was between the marathon start line and the Eurostar train station. So for me it was convenient. I got around on bike a lot so anywhere would have been fine.
This is a very simple, no frills hotel so don't expect too much and you won't be disappointed. Rooms are fine, bed is ok, not the most comfortable but better than the floor.

Leisure Self

8/10

Excellent

07 Apr 2024

Kay

Nice hotel

Pretty fine for one night… sort of premier inn-ish
Bar across the road was quite noisy but didn’t bother me

Self

8/10

Excellent

03 Apr 2024

Angeline

The hotel is very well located, like 3 blocks from a Metro station, surrounded by other hotels, restaurants, attractions, etc. It does have elevators, small ones, but good enough.
The room had a good size, with a refrigerator, electric kettle, etc but what I had a big complaint about was the shower, because it had a moveable shower head that wouldn't stay in its place while showering, it would slide down, so it was very uncomfortable to take showers. The only good thing is that it had also a tub, so after a long day walking, you could fill the tub and rest.
We didn't have breakfast in the hotel because it seemed they didn't offer much for what they charged. We bought some food in a supermarket or in restaurants and the person in the front desk did let us use the microwave.
About the staff: There was only one guy, like Indian, that wasn't very good at his job, didn't speak English very well nor Spanish, he wasn't attentive, etc but the ther 2 we saw were nice enough.

Leisure Family

6/10

Pleasant

03 Apr 2024

Kylynn

Our stay was average at this property. It was our first time in Paris and the Hôtel is located in a great area to explore the city. The check in process was simple and easy. The elevator is very small, the bathroom was pretty dated and the toilet seat lid was broken. No fan in the bathroom. The walls are very thin and you can hear everything going on in the hallway.

Leisure Friends

8/10

Excellent

10 Feb 2024

Earl

Superior rooms are great. Regular rooms are small and bathrooms have nowhere to put toiletries. But great staff.

Leisure Self

6/10

Pleasant

08 Jan 2024

Kathleen

Nice hotel, Incredibly rude staff

While the hotel itself is lovely, the front desk staff are rude.

Friends_and_family Family

6/10

Pleasant

17 Dec 2023

Naresh

Room very small

Friends_and_family Family

8/10

Excellent

13 Dec 2023

Beatriz

Good hotel and very good location.

Partner

10/10

Exceptional

01 Nov 2023

Lisa

Narrow stairwells and lots of fire doors, but expected given the age of most buildings in Paris … overall great little hotel. Only issue being the heat was centrally controlled displaying 26 degrees and had to ask for this to be lowered to sleep at night, which it was … very central and ideal if arriving late - as decent takeaways restaurants very nearby … not good for those less mobile …

Self

10/10

Exceptional

28 Oct 2023

Verified traveler

Great place!

The hotel is in a great location on a quiet street. The rooms have been remodeled and were clean and comfortable. It was nice to have a kettle with tea and instant coffee in the room. There were extra pillows and blankets in the room, too. I never ate breakfast at the hotel, so unsure how that was. The metro station is just a block away from the hotel, so very convenient. I stayed for 4 nights and had a great time and would definitely come back. The one thing that was a hassle was that the elevator was broken the entire 4 days I was there, so I had to go up and down 4 flights of stairs every day. I didn’t mind the exercise, but that might be a problem for some people. Overall, it’s a nice place to stay!

Self

6/10

Pleasant

17 Oct 2023

Ciaran

Property was fine , elevator was broken and unfortunately it was a 5 floor walk up for my 5 day 4 night stay , the staff didn’t try to accommodate a room move or there was no one working on the fixing the elevator

Business_and_leisure Self

2/10

Poor

15 Oct 2023

Stephen

Very Bad service, avoid this Hotel

Dear Manager

I hope this message finds you well. I recently stayed at your hotel, room My Room ]46 from [Check-In date 13th to [Check-Out 15 of October ], and I felt compelled to share my experience with you.

During our entire stay, the elevators were out of service. We were on the 4th floor, and the inconvenience of having to climb the stairs was not what we expected from a hotel of your caliber. We inquired at the front desk, and the response we received was that it would be fixed \"tomorrow.\" Unfortunately, this promise was not fulfilled.

Another issue we encountered was related to the breakfast. We had paid for breakfast as part of our reservation, but on the last day, for unexpected reasons, it was not provided. We spoke to the manager at the front desk, expressing our disappointment and suggesting that it would have been a good gesture to compensate for the elevator inconvenience. Regrettably, the response was a firm \"no.\"

I must say that the combination of the elevator issue and the unmet breakfast expectation left a very negative impression. I had hoped for better service, especially considering the reputation of your establishment.

I believe it's essential for your management to be aware of these issues so that improvements can be made.

8/10

Excellent

27 Sep 2023

Li Choo

good location near attracttions

Leisure Friends

4/10

Poor

02 Jul 2023

Pedro

smallest unit in Paris. unfrinedly service. Overpriced!

10/10

Exceptional

23 May 2023

Rosita

The staff were friendly and accommodating. Thanks for a great stay.

10/10

Exceptional

06 Dec 2022

Chan

Good and comfortable nice decorations clean and good facilities

Leisure Friends

8/10

Excellent

03 Dec 2022

Jamie

Great location

10/10

Exceptional

07 Sep 2022

Jc

Nice little hotel located in the former house of Henri de Toulouse Lautrec. 3 stars hotel, small elevator but we had a very spacious duplex on the 6th floor that was very comfy. Ideally located hotel in a very quiet street and just a few steps away from the grands boulevards.

Partner

10/10

Exceptional

18 Jul 2022

Hussein

Nice place & nice people

Leisure Family

8/10

Excellent

03 Jun 2022

SUKRIT DEVENDER KUMAR

Well located, clean and a good property. Had a few issues with the elevator but overall experience was good.