Paris Marriott Opera Ambassador Hotel

10/10

Exceptional

23 Jan 2026

Jianhong

I visited Paris for the first time in January 2026 and stayed two weeks at the Marriott Paris Opera Ambassador Hotel. My sister and I chose it for its location, quality, and value, and I was completely satisfied with my stay. I would gladly return on my next trip.
While many reviewers mention the excellent location for shopping, sightseeing, and dining, what impressed me most was the outstanding service. The front desk team provided a warm and efficient check‑in, and housekeeping was consistently thorough, even in areas often overlooked. I have high standards for cleanliness, and I appreciated seeing that furniture was moved to clean behind it.
My greatest thanks go to the staff at SIXTINE. They created a welcoming, home‑like atmosphere every morning. Linh and Sawan were especially attentive and kind during breakfast. Linh prepared a cup of hot milk for me each day, just as I drink at home, and Sawan always checked in to see how he could help. The comfortable environment and high‑quality breakfast made me choose to dine there every morning.
The only improvement I would suggest is more consistent control of the shower water temperature.

Business_and_leisure Family

2/10

Poor

11 Jan 2026

maria

I booked three nights for my mom who had three heart attacks and is recovering. As we were getting ready to leave, she had a very strong cold and the doctor recommended we do not travel for at least a few months. Yes, it was a non refundable fare, but I did secure a letter from her cardiologist and Expedia called to ask to refund or change the dates. They absolutely refused in the must rude manner. We had three rooms, it was a LOT of money for us, but I guess that manners are not in the menu at this location. I am a Bonvoy Titanium Elite , but even if I was not, they could have been more courteous and decent. Very sad that the Marriott brand has come to this. Unforgivable. It was my mom's wish to visit the museums, her illness and your rudeness made it a very sad Christmas.

Leisure Family

8/10

Excellent

17 Dec 2025

Sudhir

Menu could have been more extensive

Business

10/10

Exceptional

09 Dec 2025

Amira

The staff is wonderful, the service is excellent, and the hotel's location is superb.

Friends_and_family Friends

4/10

Poor

07 Dec 2025

Hélène

We could hear people next door come in late that night the banging of luggage. also heard their conversation through the vent system that went on for at least 1 1/2 hours. Complained to the front desk i didn't hear any improvement. I forgot to put the dnd on the door and was interrupted twice. the first time the maid should have put the dnd on the door which they did not do. It was all a series of bad things you don't want to have happen when you had a long plane ride into the city. I stayed at this hotel before and don't remember having these issues. I had booked my stay for 2 nights but stayed only one night. the elevators are very slow. It was just not the place it used to be. I complained to the front desk and explained why i was leaving early but they didn't offer any compensation for my frustrating experience.

Leisure Friends

2/10

Poor

28 Nov 2025

Brian

bed was uncomfortable, noise, stuff they don't know what they doing.. don't stay here

10/10

Exceptional

07 Oct 2025

roberto

Good hotel good location

Friends_and_family Friends

6/10

Pleasant

06 Oct 2025

Ben

Fair hotel Small rooms. Good location Too expensive for what you get.

Partner

8/10

Excellent

30 Sep 2025

Lynette

Great location for shopping

Partner

4/10

Poor

18 Jul 2025

Mary

Bags were not in room by 4:30 pm as promised.

8/10

Excellent

15 Jul 2025

Franklin

Reliable Option near Metro

The hotel is located well for using the Metro systems for travel. It has old world details but is modernized-the elevators stand out as an exception. The breakfast is wonderful with many options. There are common areas where families can relax after a long day to enjoy board games. The concierge was excellent at helping with transportation and other arrangements. Ask him to reserve transport to the airport in advance. Be aware that many large tour groups stay at this hotel. Be prepared to guard your breakfast room seat and grab a cab looking around a row of large tour buses.

Friends_and_family Family

10/10

Exceptional

05 Jul 2025

Prameet Singh

The hotel was good. Bit did not have regular tea.

Leisure Partner

10/10

Exceptional

03 May 2025

Wendy

The breakfast and dinner buffet were spectacular. The location

10/10

Exceptional

16 Apr 2025

Kathryn

Excellent location and the staff was incredible

Leisure Family_with_children

10/10

Exceptional

09 Mar 2025

Don

Clean, close to everything

Leisure Family

10/10

Exceptional

11 Jan 2025

Steve

Great location, clean and nice accommodation s, friendly staff.

Leisure Family

4/10

Poor

11 Dec 2024

Craig

I specifically booked a junior suite as I had a number of business meetings to do by video conference and needed the extra room. During business hours there was constant jackhammering and pounding apparently because of renovations. It was unacceptable. If I had been told of this when I booked by room I would have found another place to stay. When I called the front desk to see what was going on they told me there were ongoing renovations in the adjacent building and that there was nothing that could be done. Poor customer service to say the least.

10/10

Exceptional

10 Dec 2024

Wendy T

Staff is amazing great.
Especially the concierge Dylan
He's a star, always smiling and helpful.

Business Self

2/10

Poor

02 Nov 2024

Taize

The cleaning was very Poor ! With hair in our bathroom , dirty towels !

Business

8/10

Excellent

02 Oct 2024

Dudley

The location is ideal for touring and shopping

Leisure Family

10/10

Exceptional

22 Sep 2024

Michael

Great overall experience. Staff, room food and local knowledge were exceptional

10/10

Exceptional

22 Sep 2024

Michele

Lovely in every way, staff, room, balcony, spa.

Business

10/10

Exceptional

16 Sep 2024

Marlene

Good Location

Leisure Partner

10/10

Exceptional

27 Jul 2024

Rachel

Very nice hotel. And they stored our luggage for us after checkout while we went on an excursion. Very helpful!!

Friends_and_family Family

10/10

Exceptional

27 May 2024

Azim

Hotel was very comfortable and clean.

Leisure Partner

10/10

Exceptional

15 Apr 2024

Shawn

A gem on Boulevard Haussmann!

This property never disappoints. From the moment you step through the door until you leave, the staff are sensitive, caring and attentive. I always look forward to returning!

Self

10/10

Exceptional

13 Apr 2024

Michel A

Overall excellent

8/10

Excellent

21 Feb 2024

Alfredo

Everything was nice and pleasant. The only thing I would say was they had an issue with the temperature of the water and I felt it’s something that could’ve been resolved a lot sooner.

10/10

Exceptional

20 Jan 2024

josilu

Excellent service

10/10

Exceptional

14 Jan 2024

Armando

Excellent and clean hotel in a very centric area. Lots to do. staff is very friendly, rooms are clean, quiet. You are just a 20 min walk to the Louvre, St Germaine, and Montparnasse. Truly a great location.

Leisure Family

4/10

Poor

25 Dec 2023

wael

Location

Leisure Partner

8/10

Excellent

25 Nov 2023

Vivek

Very good location.

8/10

Excellent

30 Aug 2023

Clouise nmn Jackson

The facility was great with one exception. Pre-arriving I requested on several occasions that we have joining rooms. Weeks prior to my arriving I spoke with several people they put it in the notes and once we arrived no one knew of anything and made no real push to fore fill the request.

Leisure Family

2/10

Poor

26 Aug 2023

Roberto

This property can’t possibly be a Marriott Hotel! Not possibly a four star hotel. Due to the issue of scalding and freezing fluctuating temperature of the shower we were moved to a different room, that’s where we noticed a message in the bathroom that stated that that issue was an ongoing problem throughout the hotel and when we complained they did not mention this. The second room had a sagging bed and a toilet room which was so small it was impossible to close the door. We were again moved to a different room which had a screeching sound anytime the bathroom door was opened or closed. We asked for the door to be fixed, we’re ignored until I had to go to the lobby and refused to accept that they would fix it the next day. The solution given was to keep the door open by way of cramming it shut with a stack of cardboard. They finally fixed the problem on the last day of the six day stay.
We had two rooms the second one smelled like sewage only that my daughter who was staying there did not mention it until we checked out. She went to the gym and it was old and without air conditioning, one of the machines was out of order so there was only a treadmill and a few free weights.
We wasted a lot of time changing rooms instead of sightseeing! The only good thing is the location!

Leisure Family

8/10

Excellent

26 Aug 2023

Ingrid

We were given a handicap room modified for a person in a wheelchair with no seating area as in the picture when we order the room. Mr. Sharif was extremely courteous and got us a better room but not until after six days of our 10 day stay. Food at the restaurant was very disappointing. I would read this hotel a three star hotel.

Leisure Partner

10/10

Exceptional

20 Jun 2023

Yoshinori

I was very happy with our stay and it was fantastic to have used the exective lounge. One thing I didn't like is that nobody give slipper and wordrobe on the day despite my wife asked to provide.

Leisure Family

6/10

Pleasant

02 May 2023

gary

As high as the room cost was,
The breakfast should have been included
It was good but very high in cost

Leisure

10/10

Exceptional

26 Apr 2023

Linda

Room had a bathtub which was great. People please and helpful.

Partner

8/10

Excellent

18 Feb 2023

Nelcia

Property was lovely and clean. Staff was great polite and pleasant. Would definitely stay again.

Leisure Partner

10/10

Exceptional

10 Feb 2023

Verified traveler

Great location and wonderful staff! Our favorite place to stay when visiting Paris.

Partner

8/10

Excellent

06 Jan 2023

Simone

The water temperature was hard to control. Went from cold to HOT in a second. Don’t recommend for anyone traveling with children staying here. The two cleaning ladies were in room looking for

Self

10/10

Exceptional

02 Jan 2023

Shamel

Great location!

Wonderful location and walking distance to restaurants, shopping, metro station and entertainment.

Friends_and_family Family

10/10

Exceptional

01 Jan 2023

Vicky

Loved the location. Rooms are spacious and comfortable. Staff were very helpful. Great showers. Loved the hot towel warmers in the bathroom.
The brkfast buffet was excellent.
Only downside is that the room walls are very thin. You can hear everything next door.

Leisure Family

10/10

Exceptional

05 Dec 2022

Maria

Aron was the best so attentive and recommend it great places to eat. I’ll come back again is my 4th time staying with you guys.

Leisure Self

10/10

Exceptional

04 Dec 2022

James

The breakfast was underwhelming but everything else was enjoyable.

Business_and_leisure Partner

4/10

Poor

29 Nov 2022

Brett Arthur

The bed was so bad, I’ve been hurting so bad. The property definitely needs updating. The rooms especially stale. I had problems with the AC keeping temperature. Also the shower would get real cold and then real hot, no fix. The location is fantastic, lounge is great and the people working there are really amazing. I won’t be staying again, until a proper renovation is done.

Leisure Family

8/10

Excellent

19 Nov 2022

Maria

.

Business Self

2/10

Poor

15 Nov 2022

Natalie

Thre lobby is the best part of the place , the reception is not very accommodating. I didn't have any Heat in my room and when I called hey said I had to wait for a technician to fix it until the next day , they didn't offer me an extra blanket and didn't have another room to accommodate me with . The breakfast is very standard for Paris expectations as it's more like a fast food buffett. The towels are very poor quality and the walls are so thin you Dan practically hear every sound from neighbors . The fire alarm went off and there was no announcement all guests had to come out and not know what was happening . Very dissapointing property

Business_and_leisure Self

8/10

Excellent

09 Oct 2022

Frances

We stayed for 6 nights. Our room was fabulous, booked an executive suite. The room was beautiful and incredibly spacious. Hotel had a delicious breakfast. It has a fabulous lounge with complementary drink and snack. Overall great experience!

Leisure

4/10

Poor

06 Oct 2022

Shingyan

During the check out, I was told they are going to charge me for more than $2800. I asked about what kid charges are these and was told it is the room and breakfast.
I then told the front desk we booked through Expedia and everything was paid for and we never had breakfast at the hotel.
The front desk staff said she talked to the manager and cancel the charges.
I checked my credit card after I got home and there is a pending charge of the $2800 . I contacted Expedia 3 times and was told they cannot do anything and asked me to contact the hotel directly. (I don’t know why I would use Expedia in the future).
The one day the pending charge disappeared and I was charged for $34 dollars (for the breakfast I didn’t have?).
I contacted the credit card company to have the charge removed. Now I have a new card number and need to update all my online payment account.
It is very disappointed on how marriot and Expedia handle my trip.

Leisure Family

2/10

Poor

02 Sep 2022

Khaled

blame You about this hotel!!!!! Only Expedia responsible for what happened in this hotel, I can't believe I can find a 5 star hotel like this at this time 2022
repulsive And ugly hotel

Leisure Family

4/10

Poor

01 Sep 2022

Maria

A/C problems

When we checked in, our room was extremely hot, the A/C was not working right. We complaint and they moved us to another one. The second room's temp. was 25C; still warm, but at least It was tolerable. Definitely not to the standards you expect from a Marriott hotel.

Partner

2/10

Poor

03 Aug 2022

Khaled

They don't have any cooperation, Air conditioner not working, phone not working.and other things

Leisure Family

10/10

Exceptional

28 Jul 2022

Derik

Close to everywhere walking distance to shopping

Leisure Family

2/10

Poor

23 Jul 2022

Nicole

Poor service and experience
Do not book this hotel

Leisure Family

2/10

Poor

21 Jul 2022

Narathorn

Air condition in my room did not work
Only reception and concierge she and he are from Thailand so they help me to book restaurant

Business

2/10

Poor

16 Jul 2022

kimberly

No air conditioner! My room was not ready so asked to come back. After 4 hrs, the room still not ready. Asked several people before I got my room. Ridiculous.

Leisure Friends

6/10

Pleasant

25 Jun 2022

Jennifer

Liked the location.

Our biggest disappointment was the lack of air conditioning. Rooms would not cool below 78-80 degrees Fahrenheit. Terribly uncomfortable. Windows locked, could only open a few inches. We would not stay here again for this reason.

Staff very nice and accommodating.

Leisure Family

8/10

Excellent

08 Jun 2022

Nancy

Perfect location, excellent service

Most everything was excellent including the gracious service, food and drink. The buffet breakfast was extensive and delicious.
Only cons were very thin walls between rooms and a sewer smell in the bathroom at times. Nice room overall, though.

Partner

10/10

Exceptional

28 May 2022

David

Excellent location next to Les Grands Magasins!

Leisure Partner

2/10

Poor

22 May 2022

Abdullah

1.To reach to the reception it takes at least 1hour or more.
2.To check in it took 1hour&checking out took 3 hours.
They lost my coate with and my charger i got my coate back after 8 days and i did not get the charger but the said they will wire me the coast. I do not rcomonded We visit the reception daily &we looste minimum 1hour.

10/10

Exceptional

07 Apr 2022

Andrew

Highly recommended

Excellent and convenient location

Friends_and_family Family

10/10

Exceptional

13 Mar 2022

CATHERINE

Our stay was perfect . The service here is next level and everyone was so helpful and nice. They went above and beyond to make our stay enjoyable . My daughter has food allergies and I thought it would be hard to accomodate her but they did . Breakfast was really good here too . The rooms are super clean and service was excellent . We will definitely be staying her again .

Leisure Family

8/10

Excellent

12 Mar 2022

Alexander

Hotel is in a fantastic location that is centrally located in Opera. While the district itself is a bit touristy you are a 15-20 walk from pretty much all the great areas: walk north and you'll land in Monmartre, east into St Denis and south into the Seine river and St Germaine etc.

The staff is very friendly and the hotel overall felt safe and well managed. Given this is a Marriott expect the guests here to be mainly Americans (whether good or bad)

We did have an issue upon arrival with our room. We had messaged hotel ahead of time saying we were on our honeymoon in hopes they would give us the best room for our tier. When we arrived they put us in a tiny room that looked nothing like the pictures that was adjoining suite and we could hear everything from the room next door.

We complained and they ended up moving us into a room that actually looked like the pictures. I'm glad we were persistent and they had another room available because our initial one would have ruined the trip.

The room had decent space and closet storage, bed was comfy and bathroom was clean. The bathroom door to toilet would not close all the way though. Having a safe was great peace of mind for our valuables.

Overall would recommend staying here but just make sure to call the hotel ahead and time and make sure you are getting the best room you can.

Leisure Partner

10/10

Exceptional

22 Feb 2022

Angela

Great in every single detail

Leisure Family

10/10

Exceptional

10 Nov 2021

Bogdan

Conveniently located, close to the Opera, shopping and public transportation. Easy walking distance to many places of interest.
The room was comfortable, a good size for Paris and seemed recently updated.
Staff and overall service was great.

Leisure Partner

2/10

Poor

10 Nov 2021

Fateh

All

2/10

Poor

09 Nov 2021

Carlos

The hotel is not up to the standards you advertise on expedia site

Leisure Partner

10/10

Exceptional

07 Nov 2021

Maureen

We landed last minute at the Marriott Opera - their lovely facility and warm hospitality were top notch. The bed was big. The room was well appointed and clean. Delightful stay!

Leisure Partner

10/10

Exceptional

01 Nov 2021

Efrain J

Excellent location. Gotta recently remodeled. Staff very polite. We got earlier and an early check in was given. Rooms are spacious, bathroom is a full suite. Would stay there in my next trip.

Leisure Partner

10/10

Exceptional

29 Oct 2021

Bryan

My room was ready despite quite early arrival. It's quiet and very comfortable. Front desk was very helpful.

Business Self

10/10

Exceptional

21 Oct 2021

Charman

Good location for shopping

Business Family

10/10

Exceptional

13 Oct 2021

Verified traveler

Outstanding

One of the best staff at this hotel, make you feel at home. Extremely accommodating with almost everything you need. Definitely going to stay here again on my next visit to Paris. The best hotel for family or business. Five stars for the staff.

Friends_and_family Family

6/10

Pleasant

07 Oct 2021

Debora

We checked in during Fashion Week after checking out from another hotel that was disgusting.The front desk guy at Marriott was great ,Maguette is his name .Very pleasant .Great customer service .we booked 1 hr before getting there so they didn't receive confirmation from Expedia and we had to wait half hour.We went to the bar to wait and he made sure we didn't get charge for our drinks.Hotel room was nice and spacious for Paris standard .I just found that the service wasn't great.First night I tried to order room service and nobody is answering and finally someone answer from Front desk and told me she had to check if kitchen is still open....I was confused ,it was 10:15pm and on the menu it said it was available until 10:30 then they offer a reduced menu...whatever...She said she would call me right back to confirm my order was ok but 20 min later I still didn't hear from her so I called again and she told me food was on its way.I think that is poor Customer service.Next day (we stayed 4 nights)I called for something else and they said same thing,I'll call you right back and half an hr later nobody did...Overall my staying was pleasant, location is good .Not sure I'd stay there next time .

Leisure Family

8/10

Excellent

27 Sep 2021

Ellen

Great location, rooms little small, no air conditioning but was still comfortable. Staff very accommodating!

4/10

Poor

07 Sep 2021

Robert

Poor AC - no one to fix it.

Friends_and_family Friends

8/10

Excellent

07 Mar 2020

Verified traveler

Great location. Easy to walk to shopping and dining. Room was very comfortable.

Leisure Partner

8/10

Excellent

01 Mar 2020

AHUI

The hotel is nice and spacious.

Perhaps just a little outdated with its support, such as no USB charger. Also noticed the wear and tear of the interior of the room is showing its sign.

Leisure Family

10/10

Exceptional

28 Feb 2020

Verified traveler

The Marriott Ambassador has a fine, friendly and very helpful staff

Leisure Family

8/10

Excellent

25 Feb 2020

GeorgeVarnavas

Bathrooms were not kept clean, nor were the floors in the rooms
Vanity not cleaned , water stains on a daily basis. If you walked barefoot in the room it was very dirty. They should of vacumed and mopped the floors better

Leisure Partner

10/10

Exceptional

17 Feb 2020

GMP

Excellent location, friendly staff, comfortable rooms. All in all, great for the price.

Leisure Partner

10/10

Exceptional

13 Feb 2020

Dominic

It was really great staying at Marriott Hotel! Staff was very kind and service was excellent as well!

Leisure Partner

10/10

Exceptional

09 Feb 2020

AHui

The location of the hotel is very convenient, it is close to the Metro and to major shopping department stores. The staff are very friendly and courteous.

Business_and_leisure Family

10/10

Exceptional

09 Feb 2020

Verified traveler

From the moment we arrived the staff was incredibly attentive. The room was perfectly comfortable. I don’t have anything but wonderful things to say about the people, the location and the hotel itself!

Leisure Partner

10/10

Exceptional

07 Feb 2020

Verified traveler

great location great staff every one eas fantastic.

Friends_and_family Friends

10/10

Exceptional

27 Dec 2019

Verified traveler

Excellent location, excellent staff we really enjoyed every aspect of our stay

Leisure Family

6/10

Pleasant

25 Dec 2019

Verified traveler

Not a big deal.

It was normal. Not worth what it is. Just a normal hotel at a overpriced.

Business Family

10/10

Exceptional

03 Dec 2019

Verified traveler

This is so stupid to force user to put a 50 characters review. How many feedback did you lose because of this.

8/10

Excellent

20 Nov 2019

Verified traveler

Property very close to Lafayette mall, 5 minutes walking distance! A cosmetic duty free store next to hotel

Leisure Friends

4/10

Poor

19 Nov 2019

stephen

Hotel room was very cold. Heating did not appear to work.
Common areas were very limited.

Friends_and_family Friends

4/10

Poor

07 Nov 2019

Verified traveler

The basic freebies like slippers grooming kits toothbrush were not provided unlike the other marriott hotels we stayed in. The bathtub was too high and very dangerous especially when you have older companions. It was just too high and it was so hard to get out of the shower. The water from the shower also keeps going out and keeps making a mess everytime we would use it. :(

Nobody helped during check in and check out.

The only good thing for this hotel is the LOCATION. Very close to train stations, RER, the departmentstores like Galleries and Printemps

Leisure Family

6/10

Pleasant

06 Nov 2019

Paul

Paris Marriott Opera Ambassador hotel

The hotel is expensive and looks dull and tired. It's very quiet though and was comfortable with staff at reception, concierge, breakfast restaurant and cleaning staff, very friendly and approachable

Self

10/10

Exceptional

04 Nov 2019

Verified traveler

Very friendly staff. Helpful for all our needs. Breakfast selection was good.

Leisure Family

6/10

Pleasant

25 Sep 2019

Jason

it is in a convenient location, but the hotel is a little bit old and not soundproof

Leisure Friends

10/10

Exceptional

06 Sep 2019

James

Wonderful hotel

Hotel is wonderful! The staff is very helpful and answered all all questions. They were very friendly too. Hotel is located within walking distance to all the tourist spots & many restaurants to choose from.

Partner

8/10

Excellent

03 Sep 2019

Verified traveler

This property is clean and comfortable. The staff is very friendly and helpful. This hotel also has an awesome location. It is within a short walking distance to the Galeries Lafayette.. Also, there are cafes and restaurants right down the street from the hotel. There are two metro stations about a block from the hotel so it is fast and easy to get anywhere in the city from the Marriott. The beds are super comfortable, but the rooms/bathrooms are a bit small.......but small hotel rooms are the norm in Europe.

Leisure Family

10/10

Exceptional

02 Sep 2019

AdelGirgis

Location
Large room
Staff
Breakfast
Classic and classy
However needs some Reno
But in all excellent
Will go there again in a blink

Leisure Family

10/10

Exceptional

29 Aug 2019

Verified traveler

Wonderful staff! Cecilia, Charlene, and Eriq were amazing!

Leisure Family_with_children

10/10

Exceptional

27 Aug 2019

Verified traveler

Both the front desk and concierge were extremely helpful. I've stayed at the Ambassador in the past and it's still just as great. Thank you for the lovely experience as always. Will definitely be back in the future.

Leisure Partner

8/10

Excellent

26 Aug 2019

Claudia

Es la segunda vez que nos hospedamos en este hotel, pero en esta ocasión vemos que la habitación ya requiere mantenimiento de los marcos de las puertas, los amenities de baja calidad.
Por el precio de la habitación, Ya requiere tener una cafetera Nespresso en la habitación, no café de sobre.
El desayuno sigue siendo muy completo y sabroso.

Leisure Partner